Panasonic KX-TG6411, KX-TG6412, KX-TG6423, KX-TG6473, KX-TG6413 User Manual
Operating Instructions
Expandable Digital Cordless Phone
Expandable Digital Cordless
Model shown is KX-TG6411.
Panasonic’s environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic’s Green Products.
Standby power consumption
reduced by 59%
Model No. KX-TG6411
with 2 Handsets
Model No. KX-TG6412
with 3 Handsets
Model No. KX-TG6413
Answering System
with 3 Handsets
Model No. KX-TG6423
KX-TG6473
Thank you for purchasing a Panasonic product.
This unit is comp atible with Caller ID. Y o u must subscribe to the approp riate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Consulte “Guía Rápida Española”, página 51.
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory informat io n. . . . . . . . . . . . . 4
Important Information
For your safety . . . . . . . . . . . . . . . . . . 6
Important safety instructions. . . . . . . . 7
For best performance . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . .8
Getting Sta rted
Setting up . . . . . . . . . . . . . . . . . . . . . . 9
Note when setting up. . . . . . . . . . . . . 10
Controls. . . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . . 12
Initial set ti n g s. . . . . . . . . . . . . . . . . . . 13
Making/Answering Calls
Making call s. . . . . . . . . . . . . . . . . . . . 14
Answering calls. . . . . . . . . . . . . . . . . 14
Useful features during a call . . . . . . . 15
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . 17
Programming
Programmable settings . . . . . . . . . . . 19
Special prog ramming . . . . . . . . . . . . 24
Registering a unit . . . . . . . . . . . . . . . 26
Caller ID Service
Using Caller ID service . . . . . . . . . . . 28
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system. . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message. . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 33
Remote operation . . . . . . . . . . . . . . . 33
Answering system settin g s . . . . . . . . 35
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . 37
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 39
Handset loc a t o r . . . . . . . . . . . . . . . . 39
Transferring calls, conference calls . 39
Useful Information
Belt clip. . . . . . . . . . . . . . . . . . . . . . . 40
Wall mounting. . . . . . . . . . . . . . . . . . 40
Error messages . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . 43
FCC and other information. . . . . . . . 49
Guía Rápida Española
Guía Rápida Española. . . . . . . . . . . 51
Appendix
Warranty (For United States and Puerto
Rico). . . . . . . . . . . . . . . . . . . . . . . . . 59
Customer se r vices . . . . . . . . . . . . . . 61
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 62
2
Model composition
■ KX-TG6411 series ■ KX-TG6421 series
Introduction
L Model shown is
KX-TG6412.
Series Model No.
KX-TG6411 series KX-TG6411 KX-TG6411 KX-TGA641 1
KX-TG6412 KX-TG6411 KX-TGA641 2
KX-TG6413 KX-TG6411 KX-TGA641 3
KX-TG6421 series KX-TG6423 KX-TG6421 KX-TGA642 3
KX-TG6473 KX-TG6471 KX-TGA642 3
Feature differences
Model No.
KX-TG6411 series – – – r
KX-TG6421 series rr
*1 Talking battery alert (page 10)/Talking alarm clock (page 24)
*2 KX-TG6473 does not support Talking Caller ID feature.
Answering
system
Base unit Handset
Part No. Part No. Quantity
Talking
Caller ID
*2
Talking
alert
L Model shown is
KX-TG6423.
*1
r –
Headset
jack
For assistance, please visit http://www.panasonic.com/help
3
Introduction
Accessory information
Supplied accessories
Quantity
Accessory item/
No.
Order number
1 AC adaptor/PQLV219Z 1 2 3
2 Telephone line cord/
PQJA10075Z
3 Wall mounting adaptor
4 Rechargeable batteries/
HHR-4DPA
(Part No.
HHR-65AAABU or
N4DHYYY00002)
5 Handset cover
6 Belt clip
7 Charger
*1 PNKL1010Z1: Black metallic, PNKL1010Z2: Pearl silver
*2 PNYNTGA641TR: Black metallic, PNYNTGA641SR: Pearl silver
*3 PNKE1029Z1: Black metallic, PNKE1029Z2: Pearl silver
*4 PNWETG6412T: Black metallic, PNWETG6412S: Pearl silver,
PNWETG6412M: Metallic gray
*5 The handset cover comes attached to the handset.
*2, *5
*3
*4
KX-TG6411 KX-TG6412 KX-TG6413/
111
*1
111
246
123
123
–12
KX-TG6423/
KX-TG6473
1234567
4
For assistance, please visit http://www.panasonic.com/help
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 61).
Accessory item Order number
Rechargeable
batteries
Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94
T-adaptor KX-J66
Battery back-up
power supply
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
HHR-4DPA
L To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery requirement:
– Nickel metal hydride (Ni-MH) type battery
– 2 AAA (R03) batteries for every handset
KX-TCA230
*1
Expanding your phone system
You can expand your phone system by registering optional handsets (6 max.) to a
single base unit.
L Optional handsets may be a different color from that of the supplied handsets.
Optional handset feature overview
Feature KX-TGA641 KX-TGA740
Handset
Display size 1.8 inches 2.1 inches
Control type Navigator key (Up/down) Joystick (Up/down/left/right)
Display mode
Message list
*1 This feature allows you to select how the display shows:
– multiple items at a time
– 1 item at a time in large characters
*2 The unit displays a list of all recorded messages and allows you to select the item
to play back.
*1
*2
For assistance, please visit http://www.panasonic.com/help
– r
– r
5
Important Information
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211PANA (1-800-211-7262).
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeg ua rds
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifyi ng
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
6
For assistance, please visit http://www.panasonic.com/help
Battery
L We recommen d using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800-822-
8837) for information on how to recycle this
battery.
Important Information
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electric al stor m.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batterie s
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE IN STRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communica tions, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
For assistance, please visit http://www.panasonic.com/help
Environment
L Keep the product away from electrical noise
generating devices, such as fluor esce nt
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product shou ld not be e xposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
7
Important Information
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temp er atu re i s l e ss t h an 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the produ ct near ele ctrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phoneboo k
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
■ Opera ting con d ition s:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incor rect ty pe. Dispo se of us ed
batteries according to the instructions.
Notice
Specifications
■ Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW (max.)
■ Power source :
120 V AC, 60 Hz
■ Power co ns um ption:
Base unit:
Standby: Approx. 1.1 W
Maximum: Approx. 4.4 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
8
For assistance, please visit http://www.panasonic.com/help
ENERGY STAR
As an ENERGY STAR
Panasonic has determined that this product
meets the ENERGY STAR guidelines for
energy efficiency. ENERGY STAR is a U.S.
registered mark.
®
Participant,
Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219.
■ Base unit
Press plug firmly.
“Click”
Hooks
(120 V AC,
Base
unit
60 Hz)
“Click”
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
(Not supplied)
Correct Wrong
Base
unit
*For DSL/ADSL service users
■ Charger
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off.
Confirm “Charging”
is displayed.
Hooks
(120 V AC, 60 Hz)
For assistance, please visit http://www.panasonic.com/help
9
Getting Started
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a pow e r fa ilure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 5).
Emergency power can be supplied to the
unit by connecting a Panasonic battery
back-up power supply noted on page 5.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
5, 7.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends (S,
T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Icon Battery level
& High
( Medium
) Low
0)4 Needs charging.
0 Empty
Note:
L The batteries need to be charged if:
– the handset alerts you with a voice
announcement (talking battery
alert) after you finish talking or
listening to a message.
(KX-TG6421 series: page 3)
– the handset beeps while you are
engaged in a call.
– the handset beeps while you are
operating the answering system
remotely. (KX-TG6421 series: page
3)
Panasonic Ni-MH battery
performance (supplie d batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
*1 When the clarity booster feature is
turned on (page 16): 3 hours max.
Note:
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
5 hours max.
11 days max.
*1
10
For assistance, please visit http://www.panasonic.com/help
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Controls
Handset (KX-TGA641)
A
B
C
D
E
F
E Headset jack (KX-TG6411 series
page 3)
F Dial keypad ({*}: TONE)
G Receiver
H Display
I {OFF}
J {FLASH} {CALL WAIT}
K Microphone
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
G
H
I
J
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key/? (Volume) key
By pressing this key ({^} or {V})
repeatedly, you can:
– scroll through (up or down) various
lists or items
– adjust the receiver or speaker
volume (up or down) while talking
– move the cursor (left or right) to edit
number or name
Base unit
■ KX-T G6411 series (page 3)
K
L
Getting Started
BA
A
B
A Charge indicator
Ringer indicator
Message indicator
B Speaker
C {C} (TALK)
D {s} (SP-PHONE: Speakerphon e)
For assistance, please visit http://www.panasonic.com/help
A {LOCATOR}
B Charge contacts
11
Getting Started
■ KX-TG6421 series (page 3)
A B
DC E F G
A Charge contacts
B Speaker
C {ERASE}
D {■} (STOP)
E {^}/{V} (VOL.: Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
Message indicator
G {LOCATOR}
H {ANSWER ON}
ANSWER ON indicator
H
Display
Handset display items
Item Meaning
w Within range of a base unit
_ Out of range of a base unit
S The line is in use.
L When flashing:
– The call is put on
hold.
– The answering
system is answering
*1
a call.
L When flashing rapidly:
An incoming call is now
being received.
s Speaker is on. (page 14)
~ Ringer volume is off.
& Silent mode is on. (page
( Clarity booster is on.
E Alarm is on. (page 24)
m Handset number
& Battery level
$ Blocked call (page 25)
*1 KX-TG6421 series: page 3
(page 21)
25)
(page 16)
12
For assistance, please visit http://www.panasonic.com/help
Getting Started
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words in
quotations.
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
1 {MENU} i {#}{1}{1}{0}
2 {V}/{^}: Select the desired setting.
3 Press the middle soft key to save.
i {OFF}
Voice guidance language
Available for:
KX-TG6421 series (page 3)
You can select either “English” or
“Español” as the voice guidance
language of the answering system. This
setting also determines the voice
announcement language of the talking
alarm clock and talking battery alert. The
default setting is “English”.
1 {MENU} i {#}{1}{1}{2}
2 {V}/{^}: Select the desired setting.
3 {SAVE} i {OFF}
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 {MENU} i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
3 {SAVE} i {OFF}
Date and time
{MENU} i {#}{1}{0}{1}
1
2 Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2009
{0}{7} {1}{5} {0}{9}
3 {OK}
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
5 {AM/PM}: Select “AM” or “PM”.
6 {SAVE} i {OFF}
Note:
L When English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
L To correct a digit, press {^} or {V} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
For assistance, please visit http://www.panasonic.com/help
13
Making/Answering Calls
Making calls
1 Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
2 Press {C} or {CALL}.
3 When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number. i {ERASE}
3 {V}/{^}: “Yes” i {SELECT}
4 {OFF}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 18).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE}
2 Dial the phone number. i {C}
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Repeat as
needed to create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
14
For assistance, please visit http://www.panasonic.com/help
Auto talk
Y ou can answer calls simply by lifting the
handset off the base unit or charger. Y ou
do not need to press {C}. To turn this
feature on, see page 21.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 21).
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing {~}.
Adjusting the base unit ringer volume
Available for:
KX-TG6421 series (page 3)
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps 2 times.
Useful features during a call
Making/Answering Calls
Note:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound
and the ringer indicator on the
handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
L If another phone is connected to the
same line (page 10), you can also take
the call by lifting its handset.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1 Press {MUTE} during an outside
call.
L{MUTE} flashes.
2 To return to the conversation, press
{MUTE} again.
Note:
L{MUTE} is a soft key visible on the
handset display during a call.
Flash
{FLASH} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the flash time, see page
22.
Hold
This feature allows you to put an outside
call on hold.
1 Press {HOLD}, then press {OFF}
during an outside call.
2 To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
For assistance, please visit http://www.panasonic.com/help
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
15
Making/Answering Calls
If you subscribe to both Call er ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1 Press {CALL WAIT} to answer the
2nd call.
2 To switch between calls, press
{CALL WAIT}.
Note:
L Please contact your service
provider/telephone company for
details and availability of this service
in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
Call share
This feature allows you to join an
existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L The possible number of participating
parties depends on the series.
KX-TG6411 series (page 3):
– 3 parties (including 1 outside party)
KX-TG6421 series (page 3):
– 4 parties (including 1 outside party)
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
L When this feature is turned on, (
is displayed.
L While this feature is turned on, the
battery operating time is shortened
(page 10).
16
For assistance, please visit http://www.panasonic.com/help
Shared phonebook
The shared phonebook allows you to
make calls without having to dial
manually. Any handset registered t o the
base unit can use the shared
phonebook. Y ou can add 50 names and
phone numbers to the shared
phonebook.
Important:
L Only 1 person can access the shared
phonebook at a time.
L Caller ID subscribers can use ringer
ID features (page 29).
Adding entries
{C}
1
2 {ADD}
3 Enter the party’s name (16
characters max.). i {OK}
4 Enter the phone number (32 digits
max.). i {OK}
L If you do not need to assign the
ringer ID, go to step 7.
5 {V}/{^}: “Set Ringer ID” i
{SELECT}
6 {V}/{^}: Select the desired setting
(page 29). i {OK}
7 {SAVE}
L To add other entries, repeat from
step 2.
8 {OFF}
Note:
L If you select “No Ringer ID”
(default), the handset uses the ringer
tone you selected on page 21 when a
call is received from that caller.
L When you assign the ringer ID to an
entry in the shared phonebook using
one handset, it is applied for all
handsets.
Shared Phonebook
Character table for entering names
Key Character
{1} &’ (),–./1
{2} abcABC2
{3} defDEF3
{4} ghiGHI4
{5} jklJKL5
{6} mn oMNO6
{7} pqrsPQRS7
{8} tuvTUV8
{9} wx yzWXYZ9
{0} Space 0
{*} ;
{#} #
{V} T o move the cursor to the right
{^} To move the cursor to the left
L To enter another character that is
located on the same dial key, first
press {V} to move the cursor to the
next space.
Correcting a mistake
Press {^} or {V} to move the cursor to
the character or number you want to
erase, then press {CLEAR}. Enter the
appropriate character or number.
L Press and hold {CLEAR} to erase all
characters or numbers.
Finding and calling a
phonebook entry
Scrolling through all entries
1 {C}
2 {V}/{^}: Select the desired entry.
3 {C}
For assistance, please visit http://www.panasonic.com/help
17
Shared Phonebook
Searching by first character
(alphabetically)
1 {C} i {SEARCH}
2 Press the dial key ({0} – {9}, {*},
or {#}) which contains the
character you are searching for
(page 17).
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
3 {V}/{^}: Scroll through the
phonebook if necessary.
4 {C}
Editing entries
Find the desired entry (page 17).
1
i {EDIT}
2 {V}/{^}: Select the information you
want to edit.
■ To change the name or phone
number:
{V}/{^}: Select the name or
phone number. i {SELECT}
i Edit the information (page
17). i {OK}
■ To change the ringer ID:
{V}/{^}: Select the current ringer
ID. i {SELECT} i Select the
desired setting. i {OK}
L To turn the ringer ID off, select
“No Ringer ID”.
3 {SAVE} i {OFF}
3 {V}/{^}: “Yes” i {SELECT} i
{OFF}
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1 During an outside call, press {C}.
2 {V}/{^}: Select the desired entry.
3 Press {CALL} to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press {PAUSE} to add pauses after
the number and PIN as necessary
(page 14).
L If you have rotary/pulse service, you
need to press {*} (TONE) before
pressing {C} in step 1 to change the
dialing mode temporarily to tone.
Erasing entries
Find the desired entry (page 17).
1
2 {ERASE}
18
For assistance, please visit http://www.panasonic.com/help
Programming
Programmable settings
Y ou can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods:
– scrolling through the display menus (page 19)
– using the direct commands (page 21)
L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus
{MENU}
1
2 Press {V} or {^} to select the desired main menu. i {SELECT}
3 Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}
L In some cases, you may need to select from sub-menu 2. i {SELECT}
4 Press {V} or {^} to select the desired setting. i {SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L See page 21 for the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Caller list
W
Set date / time
E
(KX-TG6411 series:
page 3)
Answering device
s
(KX-TG6421 series:
page 3)
V.M. access
#
For assistance, please visit http://www.panasonic.com/help
Date and time
Alarm –24
Time adjust
Play new msg. –33
Play all msg. –33
Erase all msg.
Greeting Record
Settings Ring count
Answer on
Answer off
––29
*1
*1
*1
greeting
Check greeting 32
Pre-recorded
Recording time
Remote code
*1
*1
––38
–13
––
–33
*1
*1
*1
*1
–31
–31
32
32
35
*1
36
33
19
Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Intercom
x
Initial setting"Ringer setting Ringer volume –
Set date / time Date and time
Talking CallerID
(KX-TG6421 series:
page 3)
Voice Mail Store V.M. no.
Call block
Message alert –36
Display setting LCD contrast –
Key tone ––
Auto talk –15
Caller ID edit
Set tel line Set dial mode
Registration Register handset 26
Change language Display 13
Customer support
!
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 KX-TG6473 does not support Talking Caller ID feature.
––39
Ringer tone –
Silent mode
– On / Off
– Start / End
*1
Alarm 24
Time adjust
*2
Handset 28
Base unit
VM tone detect
*1
*1
Set flash time
Set line mode
*1
*1
*1
*1
–25
–29
*1
*1
*1
Deregistration 27
Voice prompt
*1
(KX-TG6421 series:
page 3)
–––
24
13
–
37
37
13
15
–
13
20
For assistance, please visit http://www.panasonic.com/help
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