Panasonic KX-TG6021NZ, KX-TG6022NZ User Manual
Operating Instructions
5.8 GHz Digital Cordless Phone
Model No. KX-TG6021NZ
with 2 Handsets
Model No.
KX-TG6022NZ
Model shown is KX-TG6021NZ.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider/
telephone company.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
Table of Contents
Introduction
Product information . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . 4
Important safety instructions . . . . . . . 5
For best performance . . . . . . . . . . . . 7
Preparation
Setting up the base unit. . . . . . . . . . . 9
Setting up the handset . . . . . . . . . . . 9
Controls. . . . . . . . . . . . . . . . . . . . . . 12
Display. . . . . . . . . . . . . . . . . . . . . . . 13
Setting the unit before use . . . . . . . 14
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . 16
Phonebook
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . 39
Handset phonebook . . . . . . . . . . . . 18
Copying handset phonebook
items . . . . . . . . . . . . . . . . . . . . . . . . 19
Caller ID Service
Using Caller ID service . . . . . . . . . . 20
Caller list . . . . . . . . . . . . . . . . . . . . . 21
Programming
Programmable settings . . . . . . . . . . 23
Voice Mail Service
Using Voice Mail service . . . . . . . . . 28
Multi-unit Operation
Intercom . . . . . . . . . . . . . . . . . . . . . 30
Handset locator . . . . . . . . . . . . . . . . 30
Transferring calls between handsets,
conference calls . . . . . . . . . . . . . . . 30
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . 31
Headset (optional) . . . . . . . . . . . . . . 32
Lanyard/strap eyelet . . . . . . . . . . . . 32
Error messages. . . . . . . . . . . . . . . . 33
Troubleshooting. . . . . . . . . . . . . . . . 34
Specifications . . . . . . . . . . . . . . . . . 38
2
Introduction
Product information
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
KX-TG6021 KX-TG6022
Important:
LThe suffix (NZ) in the following model numbers will be omitted in these instructions:
KX-TG6021NZ/KX-TG6022NZ
LReferences in these operating instructions to the charger and multiple handsets
are for KX-TG6022 only.
Special feature
NHandset voice enhancer
This feature clarifies the voice of the person you are talking to, reproducing a more
natural-sounding voice that is easier to hear and understand (page 17).
3
Introduction
Accessory information
Included accessories
Quantity
No. Accessory item
KX-TG6021 KX-TG6022
1 AC adaptor for base unit 1 1
2 Telephone line cord 1 1
3 Wall mounting adaptor 1 1
4 Battery 1 2
5 Handset cover
6 Charger – 1
7 AC adaptor for charger – 1
*1 The handset cover comes attached to the handset.
1234
567
*1
12
Additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal hydride
(Ni-MH) battery
4
HHR-P107
Important safety
instructions
When using the product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners. Use a
moist cloth for cleaning.
4. Do not use the product near water,
for example near a bathtub, wash
bowl, kitchen sink, etc.
5. Place the product securely on a
stable surface. Serious damage
and/or injury may result if the
product falls.
6. Do not cover slots and openings on
the product. They are provided for
ventilation and protection against
overheating. Never place the
product near radiators, or in a place
where proper ventilation is not
provided.
7. Use only the power source marked
on the product. If you are not sure of
the type of power supplied to your
home, consult your dealer or local
power company.
8. Do not place objects on the power
cord. Install the product where no
one can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.
10. Never push any objects through
slots in the product. This may result
in the risk of fire or electric shock.
Never spill any liquid on the product.
Introduction
11. To reduce the risk of electric shock,
do not disassemble the product.
Take the product to an authorised
service centre when service is
required. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power
outlets and take to an authorised
service centre when the following
conditions occur:
A. When the power cord is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not work
normally by following the
operating instructions. Adjust
only controls covered by the
operating instructions. Improper
adjustment may require
extensive work by an authorised
service centre.
E. If the product has been dropped
or physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones including cordless
phones. There is a risk of an electric
shock from lightning.
14. Do not use the product to report a
gas leak, when in the vicinity of the
leak.
SAVE THESE
INSTRUCTIONS
5
Introduction
WARNING:
LTo prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
LUnplug the product from power
outlets if it emits smoke, an abnormal
smell, or makes an unusual noise.
These conditions can cause fire or
electric shock. Confirm that smoke
has stopped emitting and contact an
authorised service centre.
LDo not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If the
telephone line cord plug becomes
wet, immediately pull it from the
telephone wall socket, and do not
use.
LDo not place or use this product near
automatically controlled devices such
as automatic doors and fire alarms.
Radio waves emitted from this
product may cause such devices to
malfunction resulting in an accident.
LCompletely insert the AC adaptor/
power plug into the power outlet.
Failure to do so may cause electric
shock and/or excessive heat resulting
in a fire.
LRegularly remove any dust, etc. from
the AC adaptor/power plug by pulling
it from the power outlet, then wiping
with a dry cloth. Accumulated dust
may cause an insulation defect from
moisture, etc. resulting in a fire.
CAUTION:
Installation
LNever touch uninsulated telephone
wires or terminals unless the
telephone line has been
disconnected at the network
interface.
LUse caution when installing or
modifying telephone lines.
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main
disconnect device. Ensure that the
AC outlet is installed near the product
and is easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a
fire. They may explode. Check with
local waste management codes for
special disposal instructions.
LDo not open or mutilate the
battery(ies). Released electrolyte is
corrosive and may cause burns or
injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
LExercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies),
otherwise a short circuit may cause
the battery(ies) and/or the conductive
material to overheat and cause burns.
LCharge the battery(ies) provided, or
identified for use with the product
only, in accordance with the
instructions and limitations specified
in this manual.
LNever install telephone wiring during
a lightning storm.
LNever install telephone line sockets in
wet locations unless the socket is
specifically designed for wet
locations.
6
Medical
LConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
Introduction
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
5.76 GHz to 5.84 GHz, and the power
output is 200 mW (max.).) Do not use
the product in health care facilities if
any regulations posted in the area
instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
General warnings
LThis equipment will be inoperable
when mains power fails.
LWhen a failure occurs which results in
the internal parts becoming
accessible, disconnect the power
supply cord immediately and return
the product to an authorised service
centre.
LDisconnect the telecom connection
before disconnecting the power
connection prior to relocating the
equipment, and reconnect the power
first.
LNo “111” or other calls can be made
from this device during a mains power
failure. This equipment shall not be
set to make automatic calls to the
Telecom “111” Emergency Service.
LTo minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we
recommend that you:
– Unplug the telephone line cord from
the phone socket.
– Unplug the power supply cord from
the AC power outlet.
LThe earpiece on the handset is
magnetised and may retain small
metallic objects.
LThis equipment has been tested and
found to comply with AS/NZS
CISPR22: 2004 limits for
electromagnetic interference. Any
modifications to any part of the
system or to any peripherals may void
the EMC compliance of the system or
the peripherals.
LNot all telephones will respond to
incoming ringing when connected to
the extension socket.
LThis equipment may not provide for
the effective hand-over of a call to
another device connected to the
same line.
LThe grant of a Telepermit for any item
of terminal equipment indicates only
that Telecom has accepted that the
item complies with minimum
conditions for connection to its
network. It indicates no endorsement
of the product by Telecom, nor does it
provide any sort of warranty. Above
all, it provides no assurance that any
item will work correctly in all respects
with another item of Telepermitted
equipment of a different make or
model, nor does it imply that any
product is compatible with all of
Telecom’s network services.
Important notice
LUnder power failure conditions, this
telephone may not operate. Please
ensure that a separate telephone, not
dependent on local power, is
available for emergency use.
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
LFor maximum coverage and noise-
free communications, place your
base unit:
7
Introduction
– at a convenient, high, and central
location with no obstructions
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or
other phones.
– avoid facing radio frequency
transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).
LCoverage and voice quality depends
on the local environmental conditions.
LIf the reception for a base unit location
is not satisfactory, move the base unit
to another location for better
reception.
underground, near metal objects such
as wire fences, etc.
LOperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
LWipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Environment
LKeep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
LThe product should not be exposed to
direct sunlight.
LDo not place heavy objects on top of
the product.
LWhen you leave the product unused
for a long period of time, unplug the
product from the power outlet.
LThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 5 °C or
greater than 40 °C. Damp basements
should also be avoided.
LThe maximum calling distance may
be shortened when the product is
used in the following places: Near
obstacles such as hills, tunnels,
8
Setting up the base
Preparation
LThe unit is not designed to be used
with rotary (pulse dialling) services.
unit
Connecting the AC adaptor
and telephone line cord
Connect the telephone line cord until it
clicks into the base unit and telephone
line socket (A). Connect the AC
adaptor cord (B) by pressing the plug
firmly (C).
LUse only the included Panasonic AC
adaptor PQLV203AL.
A
To single-line
telephone socket
B
If you subscribe to an ADSL service
Please attach a noise filter (contact your
ADSL provider) to the telephone line
between the base unit and the
telephone line socket in the event of the
following:
– Noise is heard during conversations.
– Caller ID features do not function
properly.
To single-line
telephone socket
Noise filter
Setting up the handset
C
Hooks
Note:
LThe AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
LThe AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the
adaptor may cause it to become
disconnected.
LThe unit will not work during a power
failure. We recommend connecting a
corded telephone to the same
telephone line or to the same
telephone socket using a BT double
adaptor.
(230–240 V AC,
50/60 Hz)
Connecting the AC adaptor
Available model:
KX-TG6022
LUse only the included Panasonic AC
adaptor PQLV208AL.
(230–240 V AC,
50/60 Hz)
Bottom of the charger
Hooks
Hooks
Fasten the AC adaptor cord to
prevent it from being disconnected.
9
Preparation
Battery installation/
replacement
1
Press the notch of the handset cover
firmly, and slide it in the direction of
the arrow.
LIf necessary, remove the old
battery.
2 Insert the battery (A), and press it
down until it snaps into position (B).
Then close the handset cover (C,
D).
Battery charge
Place the handset on the base unit or
charger for 7 hours before initial use.
LWhile charging, “Charging” is
displayed and the charge indicator on
the handset lights in amber. When the
battery is fully charged, “Charge
completed” is displayed and the
indicator lights in green.
Base unit:
Charge
contacts
B
A
Important:
LUse only the rechargeable Panasonic
battery noted on page 4.
C
D
Charger:
Available model:
KX-TG6022
Charge
contacts
Note:
LIf you want to use the handset
immediately, charge the battery for at
least 15 minutes.
10
LTo ensure that the battery charges
properly, clean the charge contacts of
Preparation
the handset, base unit, and charger
with a soft, dry cloth once a month.
Clean more often if the unit is subject
to the exposure of grease, dust, or
high humidity.
LWhen the battery is empty, “Charge
for 7h” is displayed and the charge
indicator does not light for about 5
minutes to concentrate on charging.
Battery level
Battery icon Battery level
5 Fully charged
6 Medium
7 Low
Flashing: needs to
be recharged.
8 Empty
Note:
LWhen the battery needs to be
charged, the handset beeps
intermittently during use.
Panasonic battery performance
Operation Operating time
While in use
(talking)
While not in use
(standby)
While using the
clarity booster
feature (page 17)
Note:
LBattery operating time may be
shortened over time depending on
usage conditions and surrounding
temperature.
Up to 5 hours
Up to 11 days
Up to 3 hours
charger, even when the handset is not
in use.
LAfter the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit or
charger without any ill effect on the
battery.
LThe battery level may not be
displayed correctly after you replace
the battery. In this case, place the
handset on the base unit or charger
and let it charge for 7 hours.
Symbols used in these
operating instructions
Symbol Meaning
{}
Button name/
soft key name
i Proceed to the next
“ ”
Example:
“Alarm”
Example:
{V}/{^}: “Off”
The words in the
brackets indicate
button names/soft
key names on the
handset and base
unit.
Example:
Unit keys:
{C}, {OFF}
Soft keys:
{View CID},
{Phonebook}
operation.
The words in
quotations indicate
the menu on the
display.
Press {V} or {^} to
select “Off”.
LBattery power is consumed whenever
the handset is off the base unit or
11
Preparation
Controls
Handset
J
Base unit
C
A IN USE indicator
B {LOCATOR}
C Charge contacts
A
B
A
B
C
D
E
F
G
H
I
K
L
M
N
B
O
P
KX-TG6021 KX-TG6022
RQ
A Speaker
B Soft keys
C Headset socket
D {C} (TALK)
E Navigator key ({^} {V} {<}{>})
F {s} (SP-PHONE)
G {RECALL}{CALL WAIT}
H Microphone
I Charge contacts
J Lanyard/strap eyelet
K Charge indicator
Ringer indicator
Message indicator
12
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