Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No.Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Your phone
KX-TG5838ALKX-TG5839AL
L References in these operating instructions to the charger and to the other handset are
for KX-TG5839AL users only.
4
Accessory information
Included accessories
Introduction
No. Accessory items
1AC adaptor for base unit11
2Telephone line cord11
3Telephone plug11
4Wall mounting adaptor11
5Battery12
6Handset cover12
7Belt clip12
8Charger–1
AC adaptor for charger–1
12 34
56 78
Quantity
KX-TG5838AL KX-TG5839AL
Additional/replacement accessories
Accessory itemsOrder number
Rechargeable nickel metal
hydride (Ni-MH) battery
HeadsetKX-TCA88AL
HHR-P104
5
Introduction
Important safety
instructions
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. Use only the power source marked on
the unit. If you are not sure of the type
of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorised service centre when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the unit is
subsequently used.
12. Unplug this unit from power outlets and
refer servicing to an authorised service
centre when the following conditions
occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
unit.
C. If the unit has been exposed to rain
or water.
D. If the unit does not work normally
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorised service centre.
E. If the unit has been dropped or
physically damaged.
F. If the unit exhibits a distinct change
in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use this unit to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
6
Introduction
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The unit operates in
the frequency range of 5.76 GHz to 5.84
GHz, and the power output level can
range from 0.25 to 0.5 watts.) Do not use
the unit in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
Splash-resistant (handset only)
The handset is designed to be splashresistant.
You can use the handset with wet hands.
L Do not immerse in water or leave under
running water.
L Keep the handset away from salt water.
L Avoid exposure to prolonged high
humidity.
L Since water in headset jack may cause
damage, close the headset jack cover
when the optional headset is not in use.
When the optional headset is
connected, do not use the handset with
wet hands.
L If the handset is wet, wipe with a soft dry
cloth.
L The base unit is not designed to be
splash resistant. Do not place the
handset on the base unit if the handset
is wet.
Shock-resistant (handset only)
The handset is designed to be shockresistant, however, it should not be thrown
or stepped on.
Notice
L Please ensure that a separate
telephone, not dependent on local
power, is available for emergency use.
L This equipment will be inoperable when
mains power fails.
L When a failure occurs which results in
the internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
L To minimise the possibility of lightning
damage, when you know that a
7
Introduction
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from
the phone jack.
– Unplug the power supply cord from
the AC power outlet.
L No “000” or other calls can be made
from this device during a mains power
failure.
L The earcap on the handset is
magnetised and may retain metallic
objects.
L This equipment has been tested and
found to comply with AS/NZS 3548:
1995 limits for electromagnetic
interference. Any modifications to any
part of the system or to any peripherals
may void the EMC compliance of the
system or the peripherals.
For best performance
Base unit location/noise
The base unit and handset use radio
waves to communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the unit away from electrical
appliances such as a TV, personal
computer or another cordless phone.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antennas vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from
excessive smoke, dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
unit.
L When you leave the unit unused for a
long period of time, unplug this unit from
power outlet.
L The unit should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms
where the temperature is less than 5 °C
or greater than 40 °C. Damp basements
should also be avoided.
L The maximum calling distance may be
shortened when the unit is used in the
8
following places: Near obstacles such as
hills, tunnels, undergrounds, near metal
objects such as wire fences, etc.
L Operating near 5.8 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the unit with a
soft cloth. Do not use benzine, thinner or
any abrasive powder.
Introduction
9
Preparation
Connections
Base unit
Raise the antennas.
Charger (KX-TG5839AL only)
Fasten the AC adaptor cord.
Hook
To power outlet (230–240 V AC, 50/60 Hz)
AC adaptor
To socket
Telephone line cord
To power outlet (230–240 V AC, 50/60 Hz)
AC adaptor
Note:
L Base unit: Use only the included Panasonic AC adaptor PQLV1AL.
L Charger: Use only the included Panasonic AC adaptor KX-TCA1AL.
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using a telephone
double adaptor.
L The unit is not designed to be used with rotary (pulse dialling) services.
10
Preparation
1
If you subscribe to an ADSL service
L Please attach a noise filter (contact your
ADSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 26) do not
function properly.
Telephone line cord
Noise filter
(For ADSL users)
To socket
Battery installation
1 Release the battery cover latch and lift
the cover open.
2 Insert the battery (1), and press it
down until it snaps into the
compartment (2).
2
1
3 Close the handset cover.
4 Fasten the battery cover latch.
11
Preparation
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
L The unit will beep once, the CHARGE
indicator will light, and “Charging” will
be displayed.
L “Charge completed” is displayed
when the battery has been fully charged.
The CHARGE indicator will remain lit.
Base unit
CHARGE indicator
Charger (KX-TG5839AL only)
Battery strength
You can confirm the battery strength on the
handset display.
Battery iconBattery strength
5Fully charged
6Medium
7Low
When flashing: needs
to be recharged.
8Discharged
Recharging the battery
Recharge the battery when:
–“Recharge battery” is displayed or
7 flashes on the handset display.
– the handset beeps intermittently while it
is in use.
Note:
L Recharge the handset battery for more
than 15 minutes, or the display will
continue showing the indication.
L If the battery has been discharged, the
handset will display “Charge for 6h”
and 8 when you place the handset
on the base unit or charger.
CHARGE
indicator
Note:
L To ensure the battery charges properly,
clean the charge contacts of the
handset, base unit, and charger with a
soft, dry cloth once a month. Clean more
often if the unit is subject to grease, dust,
or high humidity.
12
Preparation
Battery performance
After your Panasonic battery is fully
charged, you can expect approximately
the following performance:
OperationOperating time
While in use
(talking)
While not in use
(standby)
While using the
Clarity Booster
feature (page 21)
*1 Handset is off the base unit or charger
but not in use.
Note:
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk on the handset.
Actual battery performance depends on
a combination of how often the handset
is in use and how often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximise the
battery life.
*1
Up to 5 hours
Up to 11 days
Up to 3 hours
Battery replacement
If battery performance diminishes, make
sure you have cleaned the charge
contacts and fully charged the battery. The
battery needs to be replaced if any of the
following are displayed after a few phone
calls even when you have fully charged the
battery.
–“Recharge battery”
– 7 (flashing)
–“Charge for 6h”
– 8L Use only the rechargeable Panasonic
battery noted on page 5.
1 Release the battery cover latch and lift
the cover open.
2 Replace the old battery with a new one,
and close the cover (see page 11 for
battery installation).
13
Preparation
LOCATOR
INTERCOM
LOCATOR
INTERCOM
LOCATOR
INTERCOM
Controls and displays
Controls
Base unit
ABC
LOCATOR
/ INTERCOM
LOCATOR
/ INTERCOM
KX-TG5839AL KX-TG5838AL
A {LOCATOR/INTERCOM 1}
B {LOCATOR/INTERCOM 2}
C {LOCATOR/INTERCOM}
D Antenna
E Charge contacts
F CHARGE indicator
G VOL. (Volume) {<} {>}
H {ERASE}
I {GREETING REC} (Recording)
J {GREETING CHECK}
EDFGHIKDJ
LOCATOR
/
INTERCOM
MLPQ RNO
K {ANSWER ON}
ANSWER ON indicator
L Speaker
M {<} (Repeat)
N {>} (Skip)
O MIC (Microphone)
P {STOP}
Q Display
R {MESSAGE}
MESSAGE indicator
14
Preparation
Handset
A
B
C
D
E
F
G
A Speaker
B Soft key
C Headset jack
D {C} (TALK)
E Navigator key
F {s} (SP-PHONE)
G {PAUSE}{REDIAL}
H Ringer indicator
Message indicator
I Receiver
J Display
K {MENU}
L {OFF}
M {MUTE} {CLEAR}
N {HOLD} {INTERCOM}
O Microphone
P Charge contacts
H
I
J
K
B
L
M
N
O
P
Charger (KX-TG5839AL only)
A
CHARGE
B
A Charge contacts
B CHARGE indicator
Using the navigator key
The handset navigator key can be used to
navigate through menus and to select
items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
15
Preparation
Display
Base unit display items
Displayed
item
EFlashes when message
EFlashes when the date and
CBase unit is on an intercom
B
C
EGreeting message
9@Answering system is in
H1Handset number; displayed
*1 KX-TG5839AL only
Handset display items
Meaning
memory is full.
time need to be set.
call, or handset is using the
answering system.
When flashing: base unit is
paging or is being paged.
Line is in use.
When flashing: a call is on
hold or the answering
system is answering a call.
When flashing rapidly: a
call is being received.
recording error
greeting only mode (caller
messages will not be
recorded).
when paging or being
paged. (example shown
here: handset 1)
*1
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
function displayed directly above it.
L The functions displayed will vary
depending on how you are using the
unit.
L When a function does not appear above
a soft key, the soft key has no function.
5
Rcvd Phone
K
calls book
L
Soft key examples:
Display
function
Rcvd
Action
Enters caller list
calls
ConfEstablishes a conference
call
*1
*1 KX-TG5839AL only
Backlit display and handset keypad
The handset display and dialling buttons
will light for a few seconds after pressing
any of the handset’s controls or lifting the
handset off the base unit or charger. They
will also light when a call is being received.
Displayed
item
Meaning
JVoice enhancer is on.
5Battery strength
16
Setting the date and time
Set the date and time so that the unit will
announce the day and time each message
was recorded by the answering system
(page 42) when you play back messages.
1 Press {MENU}.
2 Scroll to “Date and time” by pressing
{V} or {^}, then press {>} or {Select}.
Date and time
K
Back dB Select
Preparation
7 Press {OFF}.
Note:
L If you make a mistake when entering the
date and time, press {<}, {>}, {V}, or
{^} to move the cursor, then make the
correction.
L If a power failure occurs, E will flash to
indicate the date and time must be set
again.
To confirm the date and time
Repeat steps 1 and 2. Press {OFF} when
finished.
L
3 Enter the current day, month, and year
by selecting 2 digits for each.
Example: 15 June, 2005
Press {1}{5} {0}{6} {0}{5}.
Date:31.12.2005
Time:12:00 AM
K
AM/PM Save
L
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30 PM
Press {0}{9} {3}{0}.
Date:15.06.2005
Time:12:00 AM
K
AM/PM Save
L
5 Select “AM” or “PM” by pressing {AM/
PM}.
Date:15.06.2005
Time:09:30 AM
K
AM/PM Save
L
6 Press {Save}.
L When the date and time are set, E
disappears from the base unit
display.
L If the handset beeps 3 times, the date
and time were not set correctly. Enter
the correct digits.
Time adjustment (Caller ID subscribers
only)
When calls are received, Caller ID will
automatically adjust the date and time
(including daylight saving time).
L If you have not set the date and time
manually, Caller ID will not adjust the
date and time.
L You can turn this feature off (page 39).
17
Making/Answering Calls
Making calls
Soft keys
{C}
{s}
{PAUSE}
{REDIAL}
1 Lift the handset and press {C}.
L “Talk” will be displayed.
2 Dial the phone number.
{OFF}
Navigator key
{MUTE}
{CLEAR}
{HOLD}
Microphone
4 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Note:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
L While on a call, you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
To adjust the speaker volume
6 levels (high to low) are available.
While using the speaker, press {V} or {^}
repeatedly.
To dial after confirming the entered
number
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Note:
L “Line in use” is displayed when
someone is talking on the other handset
(KX-TG5839AL only) or another phone.
To adjust the receiver volume
3 levels (high/medium/low) are available.
While using the receiver, press {V} or {^}
repeatedly.
To use the speakerphone
1 Lift the handset and press {s}.
L “SP-phone” will be displayed.
2 Dial the phone number.
3 When the other party answers, speak
into the microphone.
1 Enter the phone number.
Example:
3334444
K
Recall Call
L To correct a digit, press {<} or {>} to
move the cursor, then press
{CLEAR}. Enter the correct number.
L If a pause is required when dialling,
press {PAUSE } where needed (page
21).
L To cancel, press {OFF}.
2 Press {C}, {s}, or {Call}.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
To redial the last number dialled
1 Press {C} or {s}.
2 Press {REDIAL}.
L
18
Making/Answering Calls
To make a call using the redial list
The last 5 phone numbers dialled are
stored in the redial list.
1 Press {REDIAL}.
L The last number dialled will be
displayed.
2 Press {V} or {^} repeatedly to display
the desired number.
L To delete the displayed number,
press {CLEAR}.
L To exit the list, press {OFF}.
3 Press {C}, {s}, or {Call}.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or {s}.
L You can also answer a call by
pressing any button except {V}, {^},
{<}, {>}, or {OFF}. (Any key talk
feature)
2 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 36.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}. The handset will ring
the next time a call is received.
19
Making/Answering Calls
Useful features during a
call
HOLD button
This feature allows you to put an outside
call on hold.
KX-TG5838AL:
Press {HOLD} during an outside call.
L “Hold” will be displayed.
L To return to the call, press {C} or {s}.
KX-TG5839AL:
1 Press {HOLD} during an outside call.
L To transfer the call to the other
handset, see page 32, step 2.
2 Press {HOLD} again.
L “Hold” will be displayed.
L To return to the call, press {C} or
{s}.
L The other handset user can take the
call by pressing {C} or {s}.
Note:
L “Line on hold” will be displayed on
the other handset (KX-TG5839AL only).
L If another phone is connected on the
same line (page 10), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone will start to
sound and the ringer indicator will flash
rapidly. After 4 additional minutes on
hold, the call will be disconnected.
To mute your voice, press {MUTE}.
Example:
L “<Mute>” will flash on the display.
L To return to the conversation, press
{MUTE}, {C}, or {s}.
Talk
00-00-30 <Mute>
Voice enhancer
This feature can simulate a band signal
above the normal bandwidth limitations,
achieving a sound which is close to the
actual voice. You can turn this feature on
or off, depending on the circumstance.
1 Press {MENU} during an outside call.
2 To turn this feature on or off, press {3}.
L You can also select “V.E. on” or
“V.E. off” by pressing {V} or {^}
then pressing {>}.
g
3=V.E. on
L When turned on, “J” will be
displayed.
Note:
L Once you turn voice enhancer on, it will
be activated for all outside calls until
turned off.
L You can also turn this feature on or off by
programming (page 36).
L Depending on the condition and quality
of your telephone line, this feature may
emphasise existing line noise. If it
becomes difficult to hear, turn this
feature off.
MUTE button
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
20
Making/Answering Calls
Clarity booster
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature will be turned on
automatically when necessary. This
feature will turn off when you hang up or
put a call on hold. It will not turn off
automatically during a call. You can also
turn this feature on or off manually.
1 Press {MENU} during an outside call.
2 Press {2} to select “Booster on” or
“Booster off”.
L You can also select “Booster on” or
“Booster off” by pressing {V} or
{^} then pressing {>}.
1=Phonebook
g
2=Booster on
L While this feature is turned on,
“BOOST” will flash on the display.
Note:
L If this feature is turned off manually
during a call, it will not be turned on
automatically during the same call.
L While this feature is turned on, battery
operating time will be shortened (page
13).
Call share (KX-TG5839AL only)
When the other handset is on an outside
call, this feature allows you to join that call.
To join a conversation, press {C} or {s}
when the other handset is on an outside
call.
L “Conference” will be displayed.
PAUSE button (for PBX/long
distance service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 Press {9}.
2 Press {PAUSE}, then dial the phone
number.
Example:
9P0555666777
K
Recall Call
3 Press {C}, {s}, or {Call}.
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
Recall button
Pressing {Recall} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Example:
Note:
L To change the recall time, see page 37.
Talk
00-00-20
K
Recall
L
21
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