Panasonic kx-tg4111 Operation Manual
PNQX3129YA.book Page 1 Monday, January 23, 2012 4:41 PM
Operating Instructions
Digital Cordless Phone
Model No. KX-TG4111C
Digital Cordless Answering System
Model No. KX-TG4132C
KX-TG4112C
KX-TG4113C
KX-TG4114C
KX-TG4133C
KX-TG113CSK
KX-TG4134C
Model shown is KX-TG4111.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
This unit is compatible with Call Display. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca
PNQX3129YA.book Page 2 Monday, January 23, 2012 4:41 PM
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . . . . 4
Important Information
For your safety . . . . . . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . . . . . 7
For best performance . . . . . . . . . . . . . . . . . 7
Other information . . . . . . . . . . . . . . . . . . . . . 8
Specifications. . . . . . . . . . . . . . . . . . . . . . . . 9
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . 40
Error messages . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 43
Industry Canada Notices and other
information . . . . . . . . . . . . . . . . . . . . . . . . . 47
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Getting Started
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Note when setting up . . . . . . . . . . . . . . . . . 11
Intelligent eco mode. . . . . . . . . . . . . . . . . . 12
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Initial settings . . . . . . . . . . . . . . . . . . . . . . . 14
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . . . . . 17
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . . . . . 19
Programming
Programmable settings . . . . . . . . . . . . . . . 21
Special programming . . . . . . . . . . . . . . . . . 25
Registering a unit . . . . . . . . . . . . . . . . . . . . 27
Call Display Service
Using Call Display service . . . . . . . . . . . . . 28
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Answering System
Answering system . . . . . . . . . . . . . . . . . . . 32
Turning the answering system on/off . . . . . 32
Greeting message . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the base unit 33
Listening to messages using the handset . 33
Remote operation . . . . . . . . . . . . . . . . . . . 34
Answering system settings . . . . . . . . . . . . 35
Voice Mail Service
Voice Mail service . . . . . . . . . . . . . . . . . . . 37
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Handset locator . . . . . . . . . . . . . . . . . . . . . 39
Transferring calls, conference calls . . . . . . 39
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Introduction
Model composition
■ KX-TG4111 series ■ KX-TG4131 series
L Model shown is KX-TG4112. L Model shown is KX-TG4132.
Series Model No.
KX -TG 4111
series
KX-TG4131
series
L The suffix (C) in the following model numbers will be omitted in these instructions:
KX-TG4111C/KX-TG4112C/KX-TG4113C/KX-TG4114C/KX-TG4132C/KX-TG4133C/
KX-TG4134C
KX-TG4111 KX-TG4111 KX-TGA410 1
KX-TG4112 KX-TG4111 KX-TGA410 2
KX-TG4113 KX-TG4111 KX-TGA410 3
KX-TG4114 KX-TG4111 KX-TGA410 4
KX-TG4132 KX-TG4131 KX-TGA410 2
KX-TG4133 KX-TG4131 KX-TGA410 3
KX-TG113CSK KX-TG4131 KX-TGA410 3
KX-TG4134 KX-TG4131 KX-TGA410 4
Base unit Handset
Part No. Part No. Quantity
Feature differences
Series Answering system Intercom
KX-TG4111 series – r
KX-TG4131 series rr
*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 5).
*1
3
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Introduction
Accessory information
Supplied accessories
Accessory item/
No.
Part number
1 AC adaptor/
PNLV226
2 Telephone line cord 1 1 1 1
3 Wall mounting
adaptor
4 Rechargeable
5 Handset cover
6 Charger – 1 2 3
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
1 23456
batteries
*1
Quantity
KX-TG4111 KX-TG4112
12 3 4
11 1 1
24 6 8
*2
12 3 4
KX-TG4132
KX-TG4113
KX-TG4133
KX-TG113CSK
KX-TG4114
KX-TG4134
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Order number
Rechargeable
batteries
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
HHR-4DPA or HHR-4MRA
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
4
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Introduction
Expanding your phone system
Optional handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a single base
unit.
L Optional handsets may be a different colour from that of the supplied handsets.
Feature KX-TGA410C KX-TGA659C KX-TGA660C
Handset
Display size 1.8 inches 1.9 inches 1.8 inches
Button size Large Extra large Large
5
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Important Information
L Do not allow the AC adaptor or telephone
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorized service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
6
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L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
Important Information
7
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Important Information
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away fr om electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not b e exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S. registered
mark.
Compliance with TIA-1083 standard
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
Compatible with
Hearing Aid T-Coil
T
TIA-1083
8
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Specifications
■ Stand ard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW ( max . )
■ Power source:
120 V AC, 60 Hz
■ Power consumption:
Base unit
Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W
Base unit
Standby: Approx. 0.9 W
Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.0 W
■ Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TG4111 series: page 3
*2 KX-TG4131 series: page 3
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
*1
:
*2
:
Important Information
9
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Getting Started
■ Base unit (KX-TG4131 series: page 3)
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PNLV226.
■ Base unit (KX-TG4111 series: page 3)
Hook
Hooks
(120 V AC, 60 Hz)
“Click”
Press plug
firmly.
Hooks
(120 V AC, 60 Hz)
To single-line
telephone jack
(RJ11C)
Correct Wrong
Hook
“Click”
Press plug
firmly.
“Click”
DSL/ADSL filter*
“Click”
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
Correct Wrong
*DSL/ADSL filter (not suppl ied) is required if
you have DSL/ADSL service.
10
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
■ Charger
Hooks
(120 V AC, 60 Hz)
PNQX3129YA.book Page 11 Monday, January 23, 2012 4:41 PM
Getting Started
Battery installation
L USE ONLY Ni-MH batteries AAA (R03)
size.
L Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
L When the language selection is
displayed, see page 14.
Battery charging
Charge for about 7 hours.
L When the batteries are fully charged, the
charge indicator goes off and “Fully
charged” is displayed.
Confirm
“Charging” is displayed.
Charge indicator
Note when setting up
Note for connections
L The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a T-adaptor.
Note for battery installation
L Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 7.
L Wipe the battery ends (S, T) with a dry
cloth.
L Avoid touching the battery ends (S, T) or
the unit contacts.
Note for battery charging
L It is normal for the handset to feel warm
during charging.
L Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Clean more often if the
unit is exposed to grease, dust, or high
humidity.
11
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Getting Started
Battery level
Icon Battery level
& High
( Medium
) Low
0)4 Needs charging.
0 Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 13 hours max.
Not in use
(standby)
*1 If Eco mode is on.
Note:
L Actual battery performance depends on
usage and ambient environment.
L Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
L The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least 7
hours.
11 days max.
*1
*1
Controls
Handset
B C
A
B
A
D
E
F
G
H
I
J
K
L
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
L When this feature is activated, i is
displayed.
L Eco mode is turned off when the clarity
booster is activated (page 18).
12
A Charge indicator
Ringer indicator
Message indicator
B Nonslip pad
L Nonslip pad offers support when you
cradle the handset between your
shoulder and ear.
C Speaker
D {C} (TALK)
E {s} (SP-PHONE: Speakerphone)
F Dial keypad (*: TONE)
G Receiver
PNQX3129YA.book Page 13 Monday, January 23, 2012 4:41 PM
H Display
I {OFF}
J {FLASH} {CALL WAIT}
K Microphone
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? VOL. (Volume: {^} or {V}): Adjust the
receiver or speaker volume while talking.
– {<} CID (Call Display): View the caller
list.
– {>} REDIAL: View the redial list.
Base unit
■ KX-TG4111 series (page 3)
A B
■ KX-TG4131 series (page 3)
A Charge contacts
B Speaker
C Message counter
D {ERASE}
E {■} (STOP)
F {+}/{-} (Volume up/down)
{7}/{8} (Repeat/Skip)
G {6} (PLAY)
Message indicator
H {LOCATOR}
I {ANSWER ON/OFF}
ANSWER ON/OFF indicator
Getting Started
A B C
D E F IG H
A Charge contacts
B {x} (LOCATOR)
Display
Handset display items
Item Meaning
w Within base unit range
_ Out of base unit range
C The line is in use.
i Eco mode is on. (page 12)
< Equalizer is set. (page 18)
L When flashing:
The call is put on hold.
L When flashing rapidly:
An incoming call is now
being received.
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Getting Started
Item Meaning
s Speakerphone is on. (page
~ Ringer volume is off. (page
3 Night mode is on. (page
! Privacy mode is on. (page
E Alarm is on. (page 25)
m Handset number
& Battery level
$ Blocked call (page 26)
( Clarity booster is on. (page
In use Answering system is being
Line in
use
*1 KX-TG4131 series: page 3
16)
22)
25)
23)
18)
used by the base unit.
Someone is using the line.
*1
Initial settings
■ Direct command code:
Programmable settings can be accessed
by pressing {MENU}, ( and then the
corresponding code on the dial keypad
(page 21).
Example: Press {MENU}(1)1.
■ Symbol meaning:
Example: {r}: “Off”
Press {V} or {^} to select the words in
quotations.
Important:
L When you install the batteries for the first
time, the handset may prompt you to set
display language and date and time.
1 Perform step 2 in “Display language”,
page 14, and then press {SELECT}.
2 Continue from step 2 in “Date and time”,
page 14.
Display language
Base unit display items
Item Meaning
9@ Answering system
answers calls with a
greeting message and
caller messages are not
recorded. (“Selecting
“Greeting only””,
page 36)
You can select either “English” or
“Français” as the display language. The
default setting is “English”.
1 {MENU}(11)
2 {r}: Select the desired setting. s
{SAVE}
3 {OFF}
Date and time
1 {MENU}(1)1
2 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2011
)7 15 11
3 {OK}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits for
each.
Example: 9:30
)9 3)
5 {AM/PM}: Select “AM” or “PM”.
14
PNQX3129YA.book Page 15 Monday, January 23, 2012 4:41 PM
6 {SAVE} s {OFF}
Note:
L When English is selected as the display
language, 12-hour clock format is used.
When French is selected, 24-hour clock
format is used.
L The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Voice guidance language
You can select either “English” or
“Français” as the voice guidance language
of the answering system. The default setting is
“English”.
1 {MENU}(112
2 {r}: Select the desired setting.
3 {SAVE} s {OFF}
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 {MENU}(12)
2 {r}: Select the desired setting.
3 {SAVE} s {OFF}
Getting Started
15
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Making/Answering Calls
Making calls
1 Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
2 Press {C} or {CALL}.
3 When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Using the speakerphone
1 Dial the phone number and press {s}.
L Speak alternately with the other party.
2 When you finish talking, press {OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{s}/{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1 {REDIAL} or {>} REDIAL
L If there is a new message in the Voice
Mail or answering system, {REDIAL}
is not displayed.
2 {r}: Select the desired phone number.
3 {C}
Erasing a number in the redial list
1 {REDIAL} or {>} REDIAL
2 {r}: Select the desired phone number.
s {ERASE}
3 {r}: “Yes” s {SELECT}
4 {OFF}
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 20).
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
1 9 s {PAUSE}
2 Dial the phone number. s {C}
Note:
L A 3.5 second pause is inserted each time
{PAUSE} is pressed. Repeat as needed to
create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or {s}
when the unit rings.
L You can also answer the call by
pressing any dial key fro m ) to 9, *,
or (. (Any key answer feature)
2 When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to pres s {C}. To turn this feature on,
see page 23.
Adjusting the handset ringer volume
■ While the handset is ringing for an
incoming call:
Press {^} or {V} repeatedly to select the
desired volume.
■ Programming the volume beforehand:
1 {MENU}(16)
2 {r}: Select the desired volume.
3 {SAVE} s {OFF}
16
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