Panasonic KX-TCD222E, KX-TCD223E, KX-TCD220E, KX-TCD224E, KX-TCD210E User Manual

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Operating Instructions
Model No. KX-TCD210E
Digital Cordless Answering System
Model No. KX-TCD220E
This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for future reference.
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Introduction

Introduction

Thank you for purchasing a new Panasonic digital cordless phone.
For your future reference
Attach or keep original receipt to assist with any repair under warranty.
Serial No. (found on the bottom of the base unit)
Date of purchase
Name and address of dealer
Note:
L This equipment is designed for use on the UK and Republic of Ireland analogue telephone
network.
L In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:
http://www.doc.panasonic.de
Contact: Panasonic Services Europe GmbH Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, F.R. Germany
Trademarks:
L Eatoni and LetterWise are trademarks of Eatoni Ergonomics, Inc.
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Feature highlights

Phonebooks
This unit provides the handset phonebook (200 names and phone numbers; page 18) and the shared phonebook (20 names and phone numbers: KX-TCD220 only; page 21). These phonebooks allow you to make calls without having to dial manually. For handset phonebook, you can assign each handset phonebook entry to the desired category, and search for handset phonebook entries by name or category.
Handset phonebook category
If you subscribe to Caller ID service, handset phonebook categories (page
Tom
18) can help you identify who is calling by using different ringtones for different categories of callers (page 35).
Audible call for shared phonebook (KX-TCD220 only)
Tom
Audible call allows you to know who is calling without looking at the display. If you record an audible call announcement for a shared phonebook entry (page 21), the audible call recording will be announced when you receive a call from that person. Audible call is available only after subscribing to Caller ID service (page
35).

Feature highlights

Night mode
Night mode allows you to select a block of time during which the handset/base unit will not ring, useful if you do not want to be disturbed, for example, while sleeping. Night mode can be set independently for the handset (page 26) and base unit (page 31).
Digital answering system (KX-TCD220 only)
Digital answering system allows the unit to answer and record calls for you when you are unavailable to answer the phone (page 45).
SMS (Short Message Service)
SMS allows you to send and receive text messages between other fixed­line and mobile phones that support compatible SMS networks and features. SMS features are available only after subscribing to Caller ID and/or appropriate service (page 37).
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Feature highlights
Polyphonic ringtones for handset
You can change the ringtone heard when the handset rings for outside calls and intercom calls. You can choose from 5 ringtones and 10 melody tones (page 25).
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Table of Contents

Preparation
Accessory information . . . . . . . . . . . . . . .6
Important information . . . . . . . . . . . . . . . .8
Controls and displays. . . . . . . . . . . . . . . .9
Connections . . . . . . . . . . . . . . . . . . . . . .10
Battery installation . . . . . . . . . . . . . . . . .11
Battery charge . . . . . . . . . . . . . . . . . . . .11
Battery replacement . . . . . . . . . . . . . . . .12
Turning the power on/off. . . . . . . . . . . . .12
Setting the date and time . . . . . . . . . . . .12
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . .14
Answering calls . . . . . . . . . . . . . . . . . . .16
Phonebooks
Handset phonebook . . . . . . . . . . . . . . . .18
Shared phonebook
(KX-TCD220 only) . . . . . . . . . . . . . . . . .21
Copying phonebook entries . . . . . . . . . .23
Handset Settings
Guide to handset settings. . . . . . . . . . . .24
Time settings . . . . . . . . . . . . . . . . . . . . .25
Ringer setup. . . . . . . . . . . . . . . . . . . . . .25
Night mode . . . . . . . . . . . . . . . . . . . . . . .26
Display setup . . . . . . . . . . . . . . . . . . . . .27
Call options. . . . . . . . . . . . . . . . . . . . . . .28
Other options . . . . . . . . . . . . . . . . . . . . .28
Base Unit Settings
Guide to base unit settings. . . . . . . . . . .30
Ringer setup. . . . . . . . . . . . . . . . . . . . . .31
Call options. . . . . . . . . . . . . . . . . . . . . . .32
Other options . . . . . . . . . . . . . . . . . . . . .33
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . .35
Caller list. . . . . . . . . . . . . . . . . . . . . . . . .36
SMS (Short Message Service)
Using SMS (Short Message Service). . . 37
Turning SMS on/off . . . . . . . . . . . . . . . .37
Changing SMS message centre
numbers . . . . . . . . . . . . . . . . . . . . . . . . .37
Registering mailboxes . . . . . . . . . . . . . .38
Sending a message . . . . . . . . . . . . . . . .38
Receiving a message. . . . . . . . . . . . . . .40
Guide to SMS settings . . . . . . . . . . . . . .41
Available character entries for SMS. . . . 43
Answering System Features (KX-TCD220 only)
Answering system . . . . . . . . . . . . . . . . .45
Turning the answering system on/off . . . 45
Greeting message . . . . . . . . . . . . . . . . .45
Listening to messages . . . . . . . . . . . . . .46
Recording a voice memo . . . . . . . . . . . .47
Memory capacity . . . . . . . . . . . . . . . . . . 47
Using direct commands . . . . . . . . . . . . .48
Remote operation. . . . . . . . . . . . . . . . . .48
Guide to answering system settings . . . 50
Multi-unit Operation
Operating additional units . . . . . . . . . . .52
Registering a handset to a base unit . . .52
Intercom between handsets. . . . . . . . . .54
Transferring calls between handsets,
conference calls . . . . . . . . . . . . . . . . . . .55
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . . .56
Available character entries. . . . . . . . . . . 57
Troubleshooting . . . . . . . . . . . . . . . . . . .60
Specifications . . . . . . . . . . . . . . . . . . . . .65
Conditions of guarantee . . . . . . . . . . . . .66
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Accessory information

Sales and support information
Customer Care Centre
L For UK customers: 08700 100 076 L For Republic of Ireland customers: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic UK
L Order accessory and consumable items for your product with ease and confidence by
phoning our Customer Care Centre Monday - Friday, 9:00 am - 5:30 pm. (Excluding public holidays)
L Or go on line through our Internet Accessory ordering application at
www.panasonic.co.uk
L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK
Ltd.
L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products,
take a browse on our website for further details.
Additional/replacement accessories
Model No. Description
P03P 2 rechargeable nickel metal hydride (Ni-MH) batteries KX-TCA121E Additional Digital Cordless Handset KX-A272 DECT repeater
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Included accessories
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AC adaptor Part No. PQLV19EZ (PQLV19E)
Handset cover Part No. PQYNTCD320E
SMS guide
Telephone line cord Part No. PQJA87S (for UK)
Operating instructions Quick guide
Rechargeable batteries AAA (R03) size Part No. HHR-4EPT
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Important information

General
L Use only the AC adaptor included with this
product, noted on page 7.
L Do not connect the AC adaptor to any AC
outlet other than a standard 220–240 V AC outlet.
L This product is unable to make calls when:
– The portable handset battery(ies) need
recharging or have failed. – There is a power failure. – The key lock feature is turned on. – The call bar feature is turned on (only
phone numbers stored in the unit as
emergency numbers can be called).
L Do not open the base unit or handset
other than to replace the battery(ies).
L This product should not be used near
emergency/intensive care medical equipment and should not be used by people with pacemakers.
L Care should be taken that objects do not
fall onto, and liquids are not spilled into, the unit. Do not subject this product to excessive smoke, dust, mechanical vibration or shock.
Environment
L Do not use this product near water. L This product should be kept away from
heat sources such as radiators, cookers, etc. It should also not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.
Warning:
L To prevent the risk of electrical shock, do
not expose this product to rain or any other type of moisture.
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
Location
L For maximum distance and noise-free
operation, place your base unit: – Away from electrical appliances such as
TVs, radios, personal computers or other phones.
– In a convenient, high and central
location.
Battery caution
L We recommend using the battery(ies)
noted on page 6. Use only rechargeable
battery(ies).
L Do not mix old and new batteries. L Do not dispose of the battery(ies) in a fire,
as they may explode. Check local waste management codes for special disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte from the battery(ies) is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.
L Charge the battery(ies) in accordance
with the information provided in these operating instructions.
L Only use the included base unit (or
charger) to charge the battery(ies). Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the battery(ies) to swell or explode.
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Controls and displays

Controls
Handset
A
I
J
C D
B
E F
G
C
s
H
g
L
a
N
H
*The pictured model is KX-TCD220.
K
L
i
h
M
T
G
N
d
g
N
n
n
O P
Preparation
M {C/T} (Clear/Mute) N Dial keypad
L The icons printed below the dial keys
shown in the illustration (g, d, ■ etc.) are found on the KX-TCD220 only. These icons indicate answering system operations.
O {INT} (Intercom) P Microphone
Note:
L Up to 3 menu items can be displayed at a
time. To select a menu item not shown on the current page, scroll up or down by pressing the navigator key, {e} or {v}, respectively.
Base unit
A
A Speaker B Charge contact C {j/OK} (Menu/OK) D {k} (Phonebook) E {C} (Talk) F Navigator key
L {e}{v}: To search for the desired
item in menus.
L{>}: To select the desired item or
move the cursor to the right.
L{<}: To return to the previous screen
or move the cursor to the left.
G {s} (Speakerphone) H {R} (Recall) I Receiver J Display K {R} (Redial/Pause) L {ih} (Off/Power)
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
B
C
*The pictured model is KX-TCD220.
A Answer on indicator (KX-TCD220
only)
B {x} (Page) C Charge contact
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Displays
Display icons
Various icons appear on the handset display to indicate the current status of the unit.
Display icon
w Within range of a base unit
L Handset is accessing base
k Handset is on an outside
o Call bar is on. (page 28)
u Answering system is on.
5 Battery strength
[VE] Voice enhancer is set to
[N] Night mode is on. (page 26)
[X] Key lock is on. (page 15)
[2] Handset number: The left
-2- Base unit number: The left
F New SMS message
Meaning
L When flashing: Handset
is searching for base unit. (out of range of base unit, handset is not registered to base unit, no power on base unit)
unit. (intercom, paging, changing base unit settings, etc.)
call.
(KX-TCD220 only; page 45)
high or low tone. (page 15)
icon shows handset 2 example. (page 27)
icon shows base unit 2 example. (page 27)
received (SMS users only; page 40)
Line is being used by another handset.

Connections

When the AC adaptor is connected, a short beep will be heard. If it is not heard, check the connections.
Hooks
(220–240 V, 50 Hz)
To telephone network
Important:
L Use only the AC adaptor and telephone
line cord supplied with this unit.
Note:
L If the AC outlet is connected to a switch,
make sure the switch is on.
L After connection, you must charge the
batteries to make or answer calls (page
11) .
L Never install telephone wiring during a
lightning storm.
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor to feel warm during use.)
L The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Preparation
ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
L The unit will not work during a power
failure. We therefore recommend you also connect a standard telephone to the same telephone line using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.

Battery installation

1 Insert the batteries negative (T)
terminal first.
2 Close the handset cover.
Note:
L Use only rechargeable batteries (page 7).
When charging, the battery icon is shown as follows.
When the batteries are fully charged, 5 remains on the display.
*The pictured model is KX-TCD210.
Note:
L It is normal for the handset to feel warm
during charging.
L It takes 7 hours to fully charge the
batteries, however, you can use the handset before the batteries are fully charged.
L Clean the charge contacts (page 9) of the
handset and base unit with a soft, dry cloth once a month, otherwise the batteries may not charge properly. Clean more often if the unit is exposed to grease, dust or high humidity.

Battery charge

Place the handset on the base unit for about 7 hours before initial use.
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Battery strength
Battery icon Battery strength
5 High
6 Medium
7 Low
When flashing: Needs to be charged.
Note:
L When 7 flashes, recharge the handset
batteries. 7 will continue to flash until the batteries have been charged for at least 15 minutes.
L If the handset is turned off, it will be turned
on automatically when it is placed on the base unit.
Battery life
After your Panasonic batteries are fully charged, you can expect the following performance:
Ni-MH batteries (700 mAh)
Operation Operating time
While in use (talking) 20 hours max.
While not in use (standby)
Note:
L Actual battery performance depends on a
combination of how often the handset is in use (talking) and how often it is not in use (standby).
L Battery operating time may be shortened
over time depending on usage conditions and ambient temperature.
170 hours max.
Important:
L We recommend the use of Panasonic
rechargeable batteries noted on page 6. If you install non-rechargeable batteries and start charging, the batteries may leak electrolyte.
L Do not mix old and new batteries.
1 Press the notch on the handset cover
firmly and slide it in the direction of the arrow.
2 Remove the old batteries positive (S)
terminal first and install the new ones. See page 11 for battery installation.

Turning the power on/off

Power on
Press {ih} for about 1 second. L The display will change to the standby
mode.
Power off
Press {ih} for about 2 seconds. L The display will go blank.

Battery replacement

If 7 flashes even after the handset batteries have been charged for 7 hours, the batteries must be replaced.
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

Setting the date and time

Important:
L Confirm that the AC adaptor is connected. L Ensure that w is not flashing.
1 Press {j/OK}.
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2 Select Handset Setup, then press
{>}.
3 Select Time Settings, then press
{>}.
4 Select “Set Date & Time, then press
{>}.
5 Enter the current day, month and year by
selecting 2 digits for each. Example: 17 May, 2005 Press {1}{7} {0}{5} {0}{5}.
6 Enter the current hour and minute by
selecting 2 digits for each. L You can select AM, PM or 24-hour
time entry by pressing {*} repeatedly.
Example: 3:30 PM Press {0}{3} {3}{0}, then press {*} repeatedly until 03:30 PM is displayed.
7 Press {j/OK}. 8 Press {ih}.
Note:
L To correct a digit, press {<} or {>} to
move the cursor, then make the correction.
L The date and time may be incorrect after a
power failure. In this case, set the date and time again.
Preparation
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Making/Answering Calls

Making calls

1 Lift the handset and dial the phone
number. L To correct a digit, press {C/T}, then
enter the correct number.
2 Press {C}. 3 When finished talking, press {ih} or
place the handset on the base unit.
Speakerphone
The handset features a digital speakerphone, which allows you to have hands-free conversations.
1 During a conversation, press {s} to turn
on the speakerphone. L Speak alternately with the caller.
2 When finished talking, press {ih} or
place the handset on the base unit.
Note:
L For best performance, please note the
following: – Use the speakerphone in a quiet
environment. – If you or the other party have difficulty
hearing each other, press {e} or {v}
repeatedly to adjust the speaker volume
as necessary.
L To switch back to the receiver, press
{C}.
To adjust the receiver or speaker volume
Press {e} or {v} while talking. 4 volume levels are available for the receiver. 6 levels are available for the speaker.
Redial feature
Previously dialled phone numbers (each 24 digits max.) can be redialled.
To redial the last number dialled
Press {R}, then press {C} or {s}.
L If {s} is pressed, the unit will redial
automatically if the other party’s line is engaged.
Note:
L You can also press {C} or {s} before
pressing {R}.
To make a call using the redial list
The last 10 phone numbers dialled are stored in the redial list.
1 Press {R}.
L The last number dialled will be
displayed.
2 Press {e} or {v} repeatedly to select
the desired number. L To exit the list, press {ih}.
3 Press {C} or {s}.
L If {s} is pressed, the unit will redial
automatically if the other party’s line is engaged.
To redial automatically
If you press {s} when redialling and the other party’s line is engaged, the unit will redial the phone number again automatically. The unit will redial up to 11 times. While the handset is waiting to redial, {s} will flash. While the handset is redialling, mute is automatically turned on.
Note:
L Automatic redial is cancelled when any
button (except {R}) is pressed.
L If mute does not turn off after the line is
connected, press {C/T}.
To edit a number in the redial list before calling it
1 Press {R}. 2 Press {e} or {v} repeatedly to select
the desired number, then press
{j/OK}.
3 Select Edit and Call, then press
{>}.
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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Making/Answering Calls
4 Press {<} or {>} to move the cursor,
then edit the number. L Place the cursor on the number you
wish to erase, then press {C/T}.
L Place the cursor to the right of where
you want to insert a number, then press the appropriate dial key.
5 Press {C} or {s}.
To erase numbers in the redial list
1 Press {R}. 2 Press {e} or {v} repeatedly to select
the desired number, then press
{j/OK}.
3 Select Erase, then press {>}.
L If you want to erase all numbers in the
list, select Erase All”, then press {>}.
4 Select Yes, then press {>}. 5 Press {ih}.
To store a number from the redial list into the handset phonebook
1 Press {R}. 2 Press {e} or {v} repeatedly to select
the desired number, then press
{j/OK}.
3 Select Add Phonebook, then press
{>}.
4 Enter a name (16 characters max.; see
page 57 for character entry), then press
{j/OK}.
5 Edit the phone number if necessary,
then press {j/OK}.
6 Select the desired category (page 18),
then press {>}.
7 Select Save, then press {>}. 8 Press {ih}.
Other features
Voice enhancer
You can change the tone quality of the receiver while you are on a call. 3 settings are available.
1 Press {j/OK} during a call.
L For KX-TCD 220 users, select Voice
Enhancer, then press {>}.
2 Select the desired setting, then press
{>}.
Note:
L If you select “High Tone or Low
Tone”, “[VE] is displayed.
Mute
You can mute your voice during a conversation. While mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you.
1 To mute your voice, press {C/T}. 2 To return to the conversation, press
{C/T} again.
Key lock
The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press {j/OK} for about 2 seconds.
L [X] is displayed. L To turn key lock off, press {j/OK} for
about 2 seconds.
Note:
L Calls to emergency numbers (page 32)
cannot be made until key lock is turned off.
L Key lock is turned off when the handset is
turned off.
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Making/Answering Calls
Call waiting - {R} button
If a second call is received while in conversation with the first caller, a beep tone will be heard. Press {R} button to switch between callers. This service requires a subscription, consult your service provider for details.
Note:
L If your unit is connected to a PBX (private
branch exchange), pressing {R} can allow you to access certain features of your host PBX such as transferring an extension call. Consult your PBX dealer for details.
L You can change the recall time (page 32).
Pause button (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. Example: If you have to dial {0} before dialling outside numbers manually, you will probably pause after dialling {0} until you hear a dial tone.
1 Press {0}. 2 Press {R}. 3 Dial the phone number, then press {C}
or {s}.
Note:
L Pressing {R} 1 time creates 1 pause.
Press {R} repeatedly to create longer pauses. To change pause length, see page 32.
Recording a telephone conversation (KX-TCD220 only)
You can record your conversation while on an outside call.
Important:
L Before recording a conversation, you
should inform the other party that the conversation will be recorded.
1 Press {j/OK} during a conversation.
2 Select Record Call, then press
{>}. L A beep is heard and recording starts. L A beep sounds every 15 seconds and
can be heard by the other party, but is not recorded.
3 To stop recording, press {j/OK}.
Note:
L Recorded conversations are treated as
new messages.
L To listen to the recorded conversation, see
page 46.
L If message memory becomes full,
Memory Full is displayed and recording stops. Erase unnecessary messages (page 46).
L While recording a conversation, you
cannot change the tone quality of the handset.

Answering calls

1 Lift the handset and press {C} or {s}
when the unit rings. L You can also answer a call by pressing
any dial key from {0} to {9}, {*}, {#}, or {INT}. (Any key answer feature)
2 When finished talking, press {ih} or
place the handset on the base unit.
Auto talk feature
You can answer calls simply by lifting the handset off the base unit. You do not need to press {C}. To turn this feature on, see page 28.
To adjust the ringer volume when an outside call comes in
Press {e} or {v} when an outside call comes in.
Note:
L The ringer volume cannot be adjusted if
the handset is on the base unit.
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Other features
Handset locator
Using this feature, you can locate the handset if it has been misplaced.
1 Press {x} on the base unit.
L The base unit will page the handset
for about 1 minute.
2 To stop paging, press {x} on the base
unit or press {ih} on the handset.
Making/Answering Calls
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Phonebooks

Handset phonebook

The handset phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers to the handset phonebook, assign each handset phonebook entry to the desired category, and search for handset phonebook entries by name or category.
Adding entries to the handset phonebook
Press {k}, then press {j/OK}.
1 2 Select New Entry, then press {>}. 3 Enter the party’s name (16 characters
max.; see page 57 for character entry), then press {j/OK}.
4 Enter the party’s phone number (24
digits max.), then press {j/OK}.
5 Select the desired category for the entry,
then press {>}.
6 Select Save, then press {>}. 7 Press {ih}.
Note:
L If there is no space to store new entries,
Memory Full will be displayed. Erase unnecessary entries (page 19).
To edit/correct a mistake
Press {<} or {>} to place the cursor on the number or character you wish to erase, then press {C/T}. Place the cursor to the right of where you want to insert a number or character, then press the appropriate dial key.
Note:
L Press and hold {C/T} to erase all
numbers or characters.
Categories
Categories can help you find entries in the handset phonebook quickly and easily. When adding an entry to the handset phonebook you can assign it to the desired category. You can change the names of categories assigned for handset phonebook entries (“Friends”, “Family”, etc.) and then search for handset phonebook entries by category. Additional category features are available for Caller ID subscribers (page
35).
Changing category names
1 Press {k}, then press {j/OK}. 2 Select Category”, then press {>}. 3 Select the category you want to change
the name of, then press {>}.
4 Select Category Name, then press
{>}.
5 Edit the name (10 characters max.; see
page 57 for character entry), then press
{j/OK}.
6 Press {ih}.
Finding and calling a handset phonebook entry
Handset phonebook entries can be searched for by first character, by category, or by scrolling through all handset phonebook entries. Once you have found the desired entry, press {C} or {s} to dial the phone number.
Scrolling through all entries
1 Press {k}. 2 Press {e} or {v} repeatedly to display
the desired entry.
Searching by first character (index search)
1 Press {k}, then press {R}.
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Phonebooks
2 Select Index Search, then press
{>}.
3 Select the character entry mode that
contains the character you are searching for, and press {>}.
4 Press the dial key ({0} to {9}) which
contains the character you are searching for (page 57).
L Press the same dial key repeatedly to
display the first entry corresponding to each letter located on that dial key.
L If there is no entry corresponding to
the letter you selected, the next entry will be displayed.
5 Press {e} or {v} repeatedly to scroll
through the handset phonebook if necessary.
Searching by category
1 Press {k}, then press {R}. 2 Select Category Search, then
press {>}.
3 Select the category you want to search,
then press {>}. L The first entry in that category is
displayed.
L If you select All, the unit will end
the category search.
4 Press {e} or {v} repeatedly to scroll
through the handset phonebook if necessary.
Editing entries in the handset phonebook
Handset phonebook entries can be edited after you have saved them. You can change the name, phone number, and category.
Changing a name, phone number, category
1 Find the desired entry (page 18), then
press {j/OK}.
2 Select Edit, then press {>}. 3 Edit the name if necessary (16
characters max.; see page 57 for character entry), then press {j/OK}.
4 Edit the phone number if necessary (24
digits max.), then press {j/OK}.
5 Select the desired category, then press
{>}.
6 Select Save, then press {>}. 7 Press {ih}.
Erasing entries from the handset phonebook
Erasing an entry
1 Find the desired entry (page 18), then
press {j/OK}.
2 Select Erase”, then press {>}. 3 Select Yes”, then press {>}. 4 Press {ih}.
Erasing all entries
1 Press {k}, then press {j/OK}. 2 Select Erase All”, then press {>}. 3 Select Yes”, then press {>}. 4 Select Yes” again, then press {>}. 5 Press {ih}.
One touch dial
Assigning an entry in the handset phonebook to a one touch dial key
Dial keys {1} to {9} can each be used as a one touch dial key, allowing you to dial a number from the handset phonebook by simply pressing a dial key.
1 Find the desired entry (page 18), then
press {j/OK}.
2 Select One Touch Dial”, then press
{>}.
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Phonebooks
3 Press {e} or {v} to select the desired
dial key number, then press {>}. L When the dial key is already used as a
one touch dial key, @ is displayed next to the dial key number. If you select this dial key, Overwrite is displayed. You can overwrite the previous assignment if necessary.
L If you do not wish to overwrite, select
Go Back”.
4 Select Save, then press {>}. 5 Press {ih}.
Making a call using a one touch dial key
1 Press and hold the desired one touch
dial key ({1} to {9}). L You can view other one touch dial
assignments by pressing {e} or {v}.
2 Press {C} or {s}.
Erasing a one touch dial assignment
1 Press and hold the desired one touch
dial key ({1} to {9}).
2 Press {j/OK}, then press {>}. 3 Select Yes, then press {>}.
Note:
L Only the one touch dial assignment is
erased. The corresponding handset phonebook entry is not erased.
L To search by first character (index
search), see page 18. To search by category, see page 19.
3 Press {>} to dial the number.
Chain dial
This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
1 While on a call, press {k}. 2 Press {e} or {v} repeatedly to select
the desired entry.
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Shared phonebook (KX­TCD220 only)
The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the same base unit can use the shared phonebook. You can add 20 names and phone numbers to the shared phonebook and search for shared phonebook entries by name. If you subscribe to Caller ID service, you can use the shared phonebook’s audible call feature (page 35).
Adding entries to the shared phonebook
Press {k} 2 times.
1 2 Press {j/OK}. 3 Select New Entry”, then press {>}. 4 Enter the party’s name (16 characters
max.; see page 57 for character entry), then press {j/OK}.
5 Enter the party’s phone number (24
digits max.), then press {j/OK}.
6 To record an audible call announcement,
select Start Recording, then press {>}, otherwise select Skip Recording”, press {>}, then go to step 9.
L Audible call (page 35) is useful for
Caller ID subscribers only.
L If Memory Full is displayed, erase
any unnecessary answering system messages (page 46).
7 When Recording is displayed, speak
into the microphone. L Maximum recording time is 10
seconds.
L Hold the handset about 20 cm away
and speak clearly into the microphone.
Phonebooks
8 To end recording, select “Stop”, then
press {>}. L The recording is played back.
9 Select Save, then press {>}. 10 Press {ih}.
Note:
L Error is displayed if the recording is
less than 1 second long. Repeat step 6.
L If there is no space to store new entries,
Memory Full will be displayed. Erase unnecessary entries (page 22).
To edit/correct a mistake
Press {<} or {>} to place the cursor on the number or character you wish to erase, then press {C/T}. Place the cursor to the right of where you want to insert a number or character, then press the appropriate dial key.
Note:
L Press and hold {C/T} to erase all
numbers or characters.
Finding and calling a shared phonebook entry
Shared phonebook entries can be searched for by first character or by scrolling through all shared phonebook entries. Once you have found the desired entry, press {C} or {s} to dial the phone number.
Scrolling through all entries
1 Press {k} 2 times. 2 Press {e} or {v} repeatedly to display
the desired entry.
Searching by first character (index search)
1 Press {k} 2 times. 2 Press {R}.
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Phonebooks
3 Select the character entry mode that
contains the character you are searching for, and press {>}.
4 Press the dial key ({0} to {9}) which
contains the character you are searching for (page 57).
L Press the same dial key repeatedly to
display the first entry corresponding to each letter located on that dial key.
L If there is no entry corresponding to
the letter you selected, the next entry will be displayed.
5 Press {e} or {v} repeatedly to scroll
through the shared phonebook if necessary.
Editing entries in the shared phonebook
Shared phonebook entries can be edited after you have saved them. You can change the name, phone number, and audible call.
Changing a name, phone number, audible call
1 Find the desired entry (page 21), then
press {j/OK}.
2 Select Edit, then press {>}. 3 Edit the name if necessary (16
characters max.; see page 57 for character entry), then press {j/OK}.
4 Edit the phone number if necessary (24
digits max.), then press {j/OK}.
5 Skip, record, or erase an audible call
recording. L To record the audible call
announcement, continue from step 6, “Adding entries to the shared phonebook”, page 21.
L To skip recording, select “Skip
Recording and press {>}.
L To erase the audible call
announcement, select Erase and press {>}.
6 Select Save, then press {>}. 7 Press {ih}.
Playing back an audible call announcement
1 Find the desired entry (page 21), then
press {j/OK}.
2 Select Audible Call, then press
{>}. L The audible call announcement is
played back.
3 Press {ih}.
Erasing entries from the shared phonebook
Erasing an entry
1 Find the desired entry (page 21), then
press {j/OK}.
2 Select Erase”, then press {>}. 3 Select Yes”, then press {>}. 4 Press {ih}.
Erasing all entries
1 Press {k} 2 times. 2 Press {j/OK}. 3 Select Erase All”, then press {>}. 4 Select Yes”, then press {>}. 5 Select Yes” again, then press {>}. 6 Press {ih}.
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Phonebooks

Copying phonebook entries

Copying handset phonebook entries to other handset
Handset phonebook entries (page 18) can be copied from the handset to the phonebook of a compatible Panasonic handset.
Copying one entry
1 Find the desired handset phonebook
entry (page 18), then press {j/OK}.
2 Select Copy, then press {>}. 3 Enter the handset number you wish to
send the handset phonebook entry to.
4 To continue copying another entry,
select Yes, then press {>}. Find the desired handset phonebook entry, then press {>}.
L To finish copying, select No, then
press {>}.
5 Press {ih}.
Copying handset phonebook entries to the shared phonebook (KX-TCD220 only)
1
Find the desired handset phonebook entry (page 18), then press {j/OK}.
2 Select Copy, then press {>}. 3 Press {0}. 4 To continue copying another entry,
select Yes, then press {>}. Find the desired entry, then press {>}.
L To finish copying, select No, then
press {>}.
5 Press {ih}.
Copying all entries
1 Press {k}, then press {j/OK}. 2 Select Copy All”, then press {>}. 3 Enter the handset number you wish to
send the handset phonebook entries to. L When all entries have been copied,
Completed is displayed.
4 Press {ih}.
Note:
L If the other handset (the receiver) is not in
standby mode, Failed is displayed on your handset (the sender).
L If copying failed after copying at least 1
entry, Incomplete is displayed on your handset (the sender).
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Handset Settings

Guide to handset settings

For your reference, a chart of all items which can be customised for the handset is printed below.
L When customising the handset, the current item or setting is indicated by >.
Handset settings menu
Time Settings Set Date & Time page 12
Ringer Setup Ringer Volume Maximum page 25
Display Setup Standby Display Off page 27
Call Options Call Bar Off page 28
Registration Register H.set
Select Base Auto page 53 Other Options Handset PIN 0000 page 28
Sub-menu Sub-menu 2 Default setting Page
Alarm Off page 25
Ext. Ringtone
(External ringtone)
Int. Ringtone
(Intercom ringtone)
Night Mode Start/End 23:00/06:00 page 26
On/Off Off page 26 Ring Delay 60 sec. page 26
Select Category
Select Language English page 27 Contrast Level 3 page 27
Auto Talk Off page 28
(Register handset)
LetterWise English page 28 Keytones On page 29 Reset Handset page 29
Ringtone 1 page 25
Ringtone 1 page 25
page 27
page 53
Note:
L Up to 3 menu items can be displayed at a time. To select a menu item not shown on the
current page, scroll up or down by pressing the navigator key, {e} or {v}, respectively.
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Handset Settings

Time settings

Alarm
An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 12).
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Time Settings, then press
{>}.
4 Select Alarm, then press {>} 2
times.
5 Select an alarm mode, then press {>}.
Once: The alarm will sound once at
the set time. Enter the desired day and month by selecting 2 digits for each.
Daily: An alarm will sound daily at
the set time.
Off: Turns the alarm off. Press {>}
again, then press {ih} to finish.
6 Enter the desired hour and minute by
selecting 2 digits for each. L You can select AM, PM or 24-hour
time entry by pressing {*} repeatedly.
7 Press {j/OK}. 8 Select the ringtone that will sound at the
set time, then press {>}.
9 Select Save, then press {>}. 10 Press {ih}.
Note:
L To stop the alarm, press any dial key. L When in talk or intercom mode, the alarm
will not sound until the call has ended.
L The alarm will sound at the set time even
when the ringer volume is turned off.
L If you select Once, the setting will
change to Off after the alarm sounds.

Ringer setup

Ringer volume
Press {j/OK}.
1 2 Select Handset Setup, then press
{>}.
3 Select Ringer Setup, then press
{>}.
4 Select Ringer Volume, then press
{>}.
5 Press {e} or {v} repeatedly to select
the desired volume.
6 Press {>}. 7 Press {ih}.
Note:
L Alarms will sound and the handset will ring
for intercom calls and when paged even if the ringer is turned off.
Changing ringtones
You can change the ringtone used by the handset. Ext. Ringtone: Selects the ringtone for outside calls. Int. Ringtone: Selects the ringtone for intercom calls.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Ringer Setup, then press
{>}.
4 Select the desired item, then press {>}. 5 Select the desired ringtone, then press
{>}.
6 Press {ih}.
Note:
L If you select one of the melody ringtones,
the ringtone will continue to sound for several seconds if the caller hangs up
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Handset Settings
before you answer. You may hear a dial tone or no one on the line when you answer a call.
L The preset melodies in this product are
used with permission of © 2004 M-ZoNE Co., Ltd.

Night mode

Night mode allows you to select a block of time during which the handset will not ring for outside calls. This feature is useful for times when you do not want to be disturbed, for example, while sleeping. Night mode can be set independently for the handset and the base unit (page 31). Using the handset phonebook’s category feature (page 18), you can also select categories of callers whose calls will override night mode and ring the handset (Caller ID subscribers only). Set the date and time beforehand (page 12).
Note:
L When the call screening feature is on and
the base unit answers a call, the greeting message and caller’s messages will be heard from the handset speaker even if the night mode setting is on (KX-TCD220 only).
Setting the start and end time for night mode
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Ringer Setup, then press
{>}.
4 Select Night Mode”, then press {>}. 5 Select Start/End”, then press {>}. 6 Enter the desired hour and minute you
wish to start this feature by selecting 2 digits for each.
L If you use 12-hour time entry, select
AM or PM by pressing {*} repeatedly before entering the time.
7 Enter the desired hour and minute you
wish to end this feature by selecting 2 digits for each.
L If you use 12-hour time entry, select
AM or PM by pressing {*} repeatedly before entering the time.
8 Press {j/OK}. 9 Press {ih}.
Turning night mode on/off
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Ringer Setup, then press
{>}.
4 Select Night Mode”, then press {>}. 5 Select On/Off”, then press {>}. 6 Select On” or “Off”, then press {>}. 7 Press {ih}.
Note:
L When the night mode is turned on, [N]
is displayed.
Setting the ring delay for night mode
This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset will ring, useful when someone urgently needs to speak with you. If you select No Ringing, the handset will not ring during night mode.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Ringer Setup, then press
{>}.
4 Select Night Mode”, then press {>}. 5 Select Ring Delay”, then press {>}.
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Handset Settings
6 Select the desired setting, then press
{>}.
7 Press {ih}.
Selecting categories to bypass night mode
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Ringer Setup, then press
{>}.
4 Select Night Mode, then press {>}. 5 Select Select Category, then
press {>}.
6 Press the desired category numbers,
then press {j/OK}. L The selected category number will
flash.
L To cancel a selected category
number, press the number again. The number will stop flashing.
7 Press {ih}.
Note:
L If a call is received from one of the
categories set to bypass night mode, only the handset will ring.

Display setup

Selecting the standby mode display
Base Number: The current base unit
number is displayed. Handset Number: The current handset number is displayed. Off: Only the current date and time are displayed.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Display Setup, then press
{>}.
4 Select Standby Display, then
press {>}.
5 Select the desired setting, then press
{>}.
6 Press {ih}.
Note:
L If Base Number is selected and the
current base unit number is 2, -2- is displayed.
L If Handset Number is selected and the
current handset number is 2, [2] is displayed.
Changing the display language
Press {j/OK}.
1 2 Select Handset Setup, then press
{>}.
3 Select Display Setup, then press
{>}.
4 Select Select Language, then
press {>}.
5 Select the desired language, then press
{>}.
6 Press {ih}.
Note:
L If you select a language you cannot read,
press {ih}, {j/OK}, press {e} 2 times, press {>} , press {v} 2 times, press {>}, press {v}, press {>}, select the desired language, then press {>}. Press {ih}.
Changing the display contrast
Press {j/OK}.
1 2 Select Handset Setup, then press
{>}.
3 Select Display Setup, then press
{>}.
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Handset Settings
4 Select Contrast, then press {>}. 5 Press {e} or {v} repeatedly to select
the desired contrast, then press {>}.
6 Press {ih}.

Call options

Turning call bar on/off
This feature prohibits making outside calls. When call bar is turned on, only intercom calls and calls to emergency numbers (page
32) can be made.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Call Options, then press
{>}.
4 Select Call Bar, then press {>}. 5 Enter 0000 (default handset PIN).
L If you changed the PIN, enter it (page
28).
6 Select On or Off, then press {>}. 7 Press {ih}.
Note:
L When call bar is turned on, o is
displayed.
Turning auto talk on/off
When this feature is turned on, you can answer calls simply by lifting the handset off the base unit. You do not need to press {C}.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Call Options, then press
{>}.
4 Select Auto Talk”, then press {>}. 5 Select On” or “Off”, then press {>}.
6 Press {ih}.

Other options

Changing the handset PIN (Personal Identification Number)
For security, the handset PIN must be entered when changing certain settings. The default PIN is 0000”.
Important:
L If you change the PIN, please make note
of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, consult your nearest Panasonic service centre.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Other Options, then press
{>}.
4 Select Handset PIN, then press
{>}.
5 Enter the current 4-digit handset PIN. 6 Enter the new 4-digit handset PIN, then
press {j/OK}.
7 Press {ih}.
Changing the LetterWise® language
You can change which language is used for LetterWise character entry (page 43, 57).
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Other Options, then press
{>}.
4 Select LetterWise, then press {>}. 5 Select the desired language, then press
{>}.
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Handset Settings
6 Press {ih}.
Turning keytones on/off
Keytones are tones heard when keys are pressed. Includes confirmation tones and error tones.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Other Options, then press
{>}.
4 Select Keytones”, then press {>}. 5 Select On” or “Off”, then press {>}. 6 Press {ih}.
Note:
L If keytones are turned off, error tones will
not sound when you enter the wrong PIN or when memory is full.
Resetting the handset to its default settings
Press {j/OK}.
1 2 Select Handset Setup, then press
{>}.
3 Select Other Options, then press
{>}.
4 Select Reset Handset, then press
{>}.
5 Enter 0000 (default handset PIN).
L If you changed the PIN, enter it (page
28).
6 Select Yes, then press {>}. 7 Press {ih}.
Note:
L The following items will be deleted or reset
to their default settings: – Settings listed on page 24 – Redial list – Voice enhancer
– Category names – Category ringtones
L The following items will be retained:
– Handset phonebook entries (category
names and ringtones will be reset to their default settings.)
– Date and time
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Base Unit Settings

Guide to base unit settings

For your reference, a chart of all items which can be customised for the base unit is printed below.
L When customising the base unit, the current item or setting is indicated by >.
Base unit settings menu
Ringer Setup Ringer Volume Medium page 31
Call Options Recall 80 msec. page 32
Other Options Base Unit PIN 0000 page 33
Note:
L Up to 3 menu items can be displayed at a time. To select a menu item not shown on the
current page, scroll up or down by pressing the navigator key, {e} or {v}, respectively.
Sub-menu Sub-menu 2 Default setting Page
Night Mode Start/End 23:00/06:00 page 31
On/Off Off page 31
Ring Delay 60 sec. page 31
Pause Length 3 sec. page 32
Emergency No. 112, 999 page 32
Call Restrict page 33
Repeater Mode Off page 54
Reset Base page 33
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Ringer setup

Ringer volume
Press {j/OK}.
1 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Ringer Setup, then press
{>}.
5 Select Ringer Volume, then press
{>}.
6 Press {e} or {v} repeatedly to select
the desired volume.
7 Press {>}. 8 Press {ih}.
Night mode
Night mode allows you to select a block of time during which the base unit will not ring for outside calls. This feature is useful for times when you do not want to be disturbed, for example, while sleeping. Night mode can be set independently for the handset (page
26) and the base unit. Set the date and time beforehand (page 12).
Note:
L When the message alert feature is on and
new messages are recorded, the base unit will beep even if the night mode setting is on (KX-TCD220 only).
Setting the start and end time for night mode
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
Base Unit Settings
L If you changed the PIN, enter it (page
33).
4 Select Ringer Setup, then press
{>}.
5 Select Night Mode”, then press {>}. 6 Select Start/End”, then press {>}. 7 Enter the desired hour and minute you
wish to start this feature by selecting 2 digits for each.
L If you use 12-hour time entry, select
AM or PM by pressing {*} repeatedly before entering the time.
8 Enter the desired hour and minute you
wish to end this feature by selecting 2 digits for each.
L If you use 12-hour time entry, select
AM or PM by pressing {*} repeatedly before entering the time.
9 Press {j/OK}. 10 Press {ih}.
Turning night mode on/off
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Ringer Setup, then press
{>}.
5 Select Night Mode”, then press {>}. 6 Select On/Off”, then press {>}. 7 Select On” or “Off”, then press {>}. 8 Press {ih}.
Setting the ring delay for night mode
This setting allows the base unit to ring during night mode if the caller waits long enough. After the selected amount of time passes, the base unit will ring, useful when someone urgently needs to speak with you.
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Base Unit Settings
If you select No Ringing, the base unit will not ring during night mode.
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Ringer Setup, then press
{>}.
5 Select Night Mode”, then press {>}. 6 Select Ring Delay”, then press {>}. 7 Select the desired setting, then press
{>}.
8 Press {ih}.

Call options

Changing the recall time
Change the recall time, if necessary, depending on the requirements of your service provider or PBX.
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Call Options, then press
{>}.
5 Select Recall, then press {>}. 6 Select the desired setting, then press
{>}.
7 Press {ih}.
Setting pause length
Change the pause length, if necessary, depending on the requirements of your service provider or PBX.
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Call Options, then press
{>}.
5 Select Pause Length, then press
{>}.
6 Select the desired setting, then press
{>}.
7 Press {ih}.
Storing/changing emergency numbers
These settings determine which phone numbers can be dialled while the call bar feature is on (page 28).
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Call Options, then press
{>}.
5 Select Emergency No., then press
{>}.
6 Select a memory location, then press
{>}. L If the memory location already
contains an emergency number, the number is displayed.
7 Enter/edit the number, then press
{j/OK}. L To erase an emergency number, press
and hold {C/T}.
8 Press {ih}.
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Base Unit Settings
Setting call restriction
You can restrict selected handsets from dialling certain numbers. You can assign up to 6 phone numbers to be restricted, and select which handsets will be restricted. Storing area codes here will prevent the restricted handsets from dialling any phone number in that area code. If a restricted number is dialled, the call will not be connected and the restricted number will flash on the display.
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Call Options, then press
{>}.
5 Select Call Restrict, then press
{>}.
6 Set which handsets will be restricted by
pressing the desired handset number. L All the registered handset numbers
will be displayed.
L Flashing numbers indicate call
restriction is turned on for the corresponding handset.
L To turn call restriction off for a handset,
press the number again. The number will stop flashing.
7 Press {j/OK}. 8 Select a memory location, then press
{>}. L If the memory location already
contains a restricted number, the number is displayed.
9 Enter the phone number or area code to
be restricted (8 digits max.), then press
{j/OK}. L To erase a restricted number, press
{C/T}.
10 Press {ih}.

Other options

Changing the base unit PIN (Personal Identification Number)
For security, the base unit PIN must be entered when changing certain settings. The default PIN is 0000”.
Important:
L If you change the PIN, please make note
of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, consult your nearest Panasonic service centre.
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it.
4 Select Other Options, then press
{>}.
5 Select Base Unit PIN, then press
{>}.
6 Enter the new 4-digit base unit PIN, then
press {j/OK}.
7 Press {ih}.
Resetting the base unit to its default settings
Press {j/OK}.
1 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Other Options, then press
{>}.
5 Select Reset Base, then press {>}.
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Base Unit Settings
6 Select Yes, then press {>}. 7 Press {ih}.
Note:
L The following items will be deleted or reset
to their default settings: – Settings listed on page 30, 41, 50 – All SMS messages – Private mailbox settings for SMS – Caller list
L The following items will be retained:
– Date and time – Shared phonebook entries (KX-
TCD220 only) – Repeater mode – Recordings, including your greeting
message, caller messages, voice
memos, audible call announcements,
and recorded conversations (KX-
TCD220 only)
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Caller ID Service

Using Caller ID service

Important:
L This unit is Caller ID compatible. To use
Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider for details.
Caller ID features
When an outside call is received, the caller’s phone number can be displayed.
L Phone numbers of the last 50 different
callers will be logged in the caller list.
L While listening to a message recorded by
the answering system, you can call back the caller without having to dial the phone number (KX-TCD220 only; page 46).
L When caller information is received and it
matches a phone number stored in the unit’s phonebook:
– The stored name will be displayed and
logged in the caller list. – The handset will use the ringtone
assigned to the caller’s category. – The handset will announce the audible
call recording you made (KX-TCD220
only).
L If the unit is connected to a PBX system,
you may not receive the caller information.
L When the caller dialled from an area
which does not provide Caller ID service, Out of Area will be displayed.
L When the caller requested not to send
caller information, either no information or
Private Caller will be displayed.
Call Waiting Caller ID
This is a service of your service provider and will only operate if you have subscribed to this service. When you hear a call waiting tone during a conversation, the display will show the second caller’s information. You can answer the second call, keeping the first call on hold. Consult your service provider for details of this service.
Category features for handset phonebook
Categories can help you identify who is calling by using different ringtones for different categories of callers. When adding an entry to the handset phonebook you can assign it to the desired category (page 18). When a call is received from a caller assigned to a category, the category’s ringtone you select is used.
Changing category ringtones
You can select a ringtone for each category. If you select Ext. Ringtone”, the unit will use the external ringtone you set on page 25 when calls from this category are received. The default setting is Ext.
Ringtone”.
1 Press {k}, then press {j/OK}. 2 Select Category”, then press {>}. 3 Select a category, then press {>}. 4 Select the current setting of the category
ringtone, then press {>}.
5 Select the desired ringtone, then press
{>}.
6 Press {ih}.
Missed calls
If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the display. This lets you know if you should view the caller list to see who called while you were out.
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
Audible call for shared phonebook (KX-TCD220 only)
Audible call allows you to know who is calling without looking at the display. If you record an audible call announcement for a shared phonebook entry (page 21), the
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Caller ID Service
audible call recording will be announced when you receive a call from that person.
Note:
L If the handset ringer is turned off, audible
call announcements will not be heard.

Caller list

Viewing the caller list and calling back
Phone numbers of the last 50 different callers will be logged in the caller list. When the 51st call is received, the oldest caller information will be automatically erased. You can use this list to return missed calls.
1 Press {j/OK}. 2 Select Caller List, then press
{>}. L The most recent call is displayed.
3 Press {v} repeatedly to search from the
most recent call, or press {e} repeatedly to search from the oldest call.
L If the item has already been viewed or
answered, “Q” is displayed, even if it was viewed or answered using another handset.
4 Press {C} or {s} to call back the
displayed party.
Editing a caller’s phone number before calling back
Press {j/OK}.
1 2 Select Caller List, then press
{>}.
3 Press {e} or {v} repeatedly to display
the desired entry.
4 To add a number
Press the dial key ({0} to {9}). L The number you pressed is added to
the top of the current number.
To erase a number
Press {j/OK}, select “Edit and Call, then press {>}.
Press {<} or {>} to place the cursor on the number you wish to erase, then press {C/T}.
5 Press {C} or {s}.
Erasing caller information
Press {j/OK}.
1 2 Select Caller List, then press
{>}.
3 Press {e} or {v} repeatedly to display
the desired entry, then press {j/OK}.
4 Select Erase, then press {>}.
L To erase all entries, select Erase
All, then press {>}.
5 Select Yes, then press {>}. 6 Press {ih}.
Storing caller information into the handset phonebook
Press {j/OK}.
1 2 Select Caller List, then press
{>}.
3 Press {e} or {v} repeatedly to display
the desired entry, then press {j/OK}.
4 Select Add Phonebook, then press
{>}.
5 Continue from step 3, “Adding entries to
the handset phonebook”, page 18.
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Using SMS (Short Message Service)

SMS (Short Message Service)

L If the unit is connected to a PBX system,
you may not be able to use SMS features.
SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features.
Important:
L To use SMS features, you must:
– subscribe to the Caller ID and/or
appropriate service – confirm SMS is turned on – confirm the correct message centre
numbers are stored Consult your service provider for details
and availability.
Using public mailbox and private mailboxes
SMS messages can be sent to and received from a public mailbox or any one of the 6 private mailboxes available in this unit. Public mailbox can be accessed freely without password protection. For privacy, private mailboxes are password protected.
Important:
L To use the public mailbox, you must:
– register the public mailbox with BT Text
(page 38)
L To use any of the private mailboxes, you
must: – create private mailboxes (store the
name and password; page 41) – register each private mailbox with BT
Text (page 38)
Note:
L A total of 47 messages (at 160
characters/message) in all mailboxes added together can be saved. Total number may be more than 47 if length of messages are less than 160 characters/message.

Turning SMS on/off

The default setting is On.
1 Press {j/OK}. 2 Select SMS”, then press {>}. 3 Select Public”, then press {>}. 4 Select Settings”, then press {>}. 5 Enter 0000” (default base unit PIN).
L If you changed the PIN, enter it (page
33).
6 Select SMS On/Off”, then press {>}. 7 Select On” or “Off”, then press {>}. 8 Press {ih}.
Note:
L If you try to send a message while SMS is
turned off, a tone sounds and the message is placed in the receive list with FD attached to it.
L If someone tries to send you a message
while SMS is turned off, the message will not be received and the message centre number will be logged in the caller list.

Changing SMS message centre numbers

SMS message centre telephone numbers must be stored in order to send and receive SMS messages. The following numbers (used for SMS services provided by BT Text) are preprogrammed in this unit. You can change them if necessary.
– Message Centre 1: 1470PP17094009
(“P” indicates a dialling pause.)
– Message Centre 2: 0800587529
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SMS (Short Message Service)
Message Centre 1 is used for sending SMS messages, and Message Centre 2 is used for receiving messages.
L Consult your service provider for more
information.
1 Press {j/OK}. 2 Select SMS”, then press {>}. 3 Select Public”, then press {>}. 4 Select Settings”, then press {>}. 5 Enter 0000” (default base unit PIN).
L If you changed the PIN, enter it (page
33).
6 Select Message Centre1 or
Message Centre2, then press {>}.
7 Edit the number as necessary, then
press {j/OK}.
8 Select Save, then press {>}. 9 Press {ih}.
Note:
L If your phone is connected to a PBX, you
need to add the PBX line access number and a dialling pause to the beginning of the Message Centre 1 phone number.

Registering mailboxes

Each SMS mailbox you wish to use must be registered with BT Text. There are two ways you can register a mailbox:
– Send an SMS message to another
person.
– Send the text message ‘REGISTER’ to
destination number 00000.

Sending a message

Writing and sending a new message
Press {j/OK}.
1 2 Select SMS, then press {>}. 3 To access the public mailbox
Select Public, then press {>}. To access a private mailbox
Select the desired mailbox, press {>}, then enter its password.
4 Select Create, then press {>}.
L If ^Use Last Text? is displayed,
you can use the text from the last message you created by pressing {e}. This message will be displayed only if the last message was created using the same mailbox you selected in step 3.
5 Enter the message (page 43), then
press {j/OK}.
6 Enter the destination phone number (20
digits max.), then press {j/OK}. L To send the message to a party saved
in the handset phonebook, press {k}, select the handset phonebook entry, then press {j/OK} 2 times.
L To send the message to a party logged
in the caller list, press {e} or {v} repeatedly to select the party, then press {j/OK} 2 times.
L To send the message to a phone
number logged in the redial list, press {R} repeatedly to select the phone number, then press {j/OK} 2 times.
L If you wish to send the message to the
other party’s mailbox, enter the other party’s mailbox number after the destination phone number.
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SMS (Short Message Service)
Example: The other party’s phone number is 123456 and their mailbox number is 1.
Enter 1234561.
If you do not enter the other party’s mailbox number, the message will be sent to the public mailbox.
7 To save the message, select Yes,
then press {>}. L To send the message without saving it,
select No, then press {>}.
8 To send the message, select Send”,
then press {>}. L To cancel sending, press {ih}.
Note:
L This unit supports SMS messages of up to
612 characters, however, the maximum number of characters you can send or receive may be limited by your SMS service provider. Consult your SMS service provider for details.
L If your message contains over 160
characters, @@Long Message@@ is displayed. Your service provider may treat long messages differently from other messages. Consult your service provider for details.
L Invalid Number is displayed if you
try to send a message to a phone number saved in the handset phonebook, caller list, or redial list that is over 20 digits long.
L When sending a message, “Sending
Message is displayed momentarily, then
Transferring Message is displayed.
L If your phone is connected to a PBX, store
the PBX line access number (page 42).
Sending a saved message
Press {j/OK}.
1 2 Select SMS, then press {>}. 3 To access the public mailbox
Select Public, then press {>}.
To access a private mailbox
Select the desired mailbox, press {>}, then enter its password.
4 Select Send List, then press {>}. 5 To read a saved message, press {e} or
{v} repeatedly to select the message, then press {j/OK}.
L Messages are displayed in
chronological order and by destination phone number.
6 To send the message, press {j/OK},
select Send, then press {>}.
7 Press and hold {C/T} to erase all
numbers, then continue from step 6, “Writing and sending a new message”, page 38.
Editing and sending a saved message
Press {j/OK}.
1 2 Select SMS, then press {>}. 3 To access the public mailbox
Select Public, then press {>}. To access a private mailbox
Select the desired mailbox, press {>}, then enter its password.
4 Select Send List, then press {>}. 5 Press {e} or {v} repeatedly to select
the message, then press {j/OK}.
6 Press {j/OK}, select “Edit
Message”, press {>}, then continue from step 5, “Writing and sending a new message”, page 38.
Erasing saved messages
Press {j/OK}.
1 2 Select SMS, then press {>}. 3 To access the public mailbox
Select Public, then press {>}. To access a private mailbox
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SMS (Short Message Service)
Select the desired mailbox, press {>}, then enter its password.
4 Select Send List, then press {>}. 5 Press {e} or {v} repeatedly to select
the message, then press {j/OK}.
6 Press {j/OK}, select Erase, then
press {>}. L To erase all messages in the selected
mailbox, select Erase All, then press {>}.
7 Select Yes, then press {>}. 8 Press {ih}.

Receiving a message

When an SMS message is received: – a tone is heard (if the ringer is turned off,
this tone is not heard)
Receiving SMS Message is
displayed
F is displayed
Reading a received message
Press {j/OK}.
1 2 Select SMS, then press {>}. 3 To access the public mailbox
Select Public, then press {>}. To access a private mailbox
Select the desired mailbox, press {>}, then enter its password.
L If a mailbox contains new (unread)
SMS messages, “@” is displayed next to the total number of messages for that mailbox.
4 Select Receive List, then press
{>}.
5 Press {e} or {v} repeatedly to select a
message. L Messages which have already been
read are indicated by a “Q”, even if they were read using another handset.
6 Press {j/OK} to read the message
content.
Note:
L To call the message sender, press {C}
or {s}.
L If SMS Full is displayed, new SMS
messages cannot be received. Erase unnecessary messages (page 39, 40).
L If you receive a message from a party
saved in the handset phonebook, the stored name is displayed.
L Some SMS service providers attach a 1-
digit number to the message sender’s phone number, and sender names stored in the handset phonebook may not be displayed as a result.
Replying to a message
While reading a received message,
1
press {j/OK}.
2 Select Reply, then press {>}. 3 Enter a message (page 43), then press
{j/OK}.
4 Edit the destination phone number
and/or press {j/OK}, then continue from step 7, “Writing and sending a new message”, page 38.
Editing/forwarding a message
1 While reading a received message,
press {j/OK}.
2 Select Edit Message, then press
{>}, then continue from step 5, “Writing and sending a new message”, page 38.
Erasing received messages
While reading a received message,
1
press {j/OK}.
2 Select Erase, then press {>}.
L To erase all messages in the selected
mailbox, select Erase All, then press {>}.
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3 Select Yes, then press {>}. 4 Press {ih}.
SMS (Short Message Service)

Guide to SMS settings

Storing the sender’s number in the handset phonebook
While reading a received message,
1
press {j/OK}.
2 Select Add Phonebook, then press
{>}.
3 Continue from step 3, “Adding entries to
the handset phonebook”, page 18.
Editing the sender’s number before calling back
While reading a received message,
1
press {j/OK}.
2 Select Edit and Call, then press
{>}.
3 Edit the number, then press {C} or
{s}.
If the base unit is reset to its default settings (page 33), the following SMS-related settings will be reset.
SMS settings Default
setting
SMS on/off On page 37
Message Centre 1
Message Centre 2
Private mailboxes
PBX line access number
Note:
L If the base unit is reset to its default
settings, the contents of the receive and send lists will be erased.
1470PP1 7094009
0800587 529
—page 41
Off page 42
Page
page 37
page 37
Creating private mailboxes
Private mailboxes can be used for sending and receiving SMS messages. Each private mailbox is password protected.
1 Press {j/OK}. 2 Select SMS”, then press {>}. 3 Select Public”, then press {>}. 4 Select Settings”, then press {>}. 5 Enter 0000” (default base unit PIN).
L If you changed the PIN, enter it (page
33).
6 Select Private Mailbox, then
press {>}.
7 Select the desired new mailbox number
(Mailbox1 to Mailbox6), then press {>}.
8 Enter a name for the mailbox (5
characters max., page 43), then press {j/OK}.
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SMS (Short Message Service)
9 Enter a 4-digit password for the mailbox,
then press {j/OK}.
10 Select “Save”, then press {>}. 11 Press {ih}.
Note:
L To receive SMS messages using a
mailbox, inform others of your mailbox number.
Changing private mailbox settings
You can change the password or name of the private mailbox and erase the mailbox.
1 Press {j/OK}. 2 Select SMS”, then press {>}. 3 Select Public”, then press {>}. 4 Select Settings”, then press {>}. 5 Enter 0000” (default base unit PIN).
L If you changed the PIN, enter it (page
33).
6 Select Private Mailbox, then
press {>}.
7 Select the desired mailbox name, then
press {>} 2 times.
8 Enter the mailbox’s 4-digit password. 9 Edit the mailbox name (5 characters
max., page 43), then press {j/OK}. L To erase the mailbox, press and hold
{C/T}, press {j/OK}, select Yes”,
press {>}, then press {ih} to finish.
10 Enter a 4-digit password for the mailbox,
then press {j/OK}.
11 Select “Save”, then press {>}. 12 Press {ih}.
Note:
L If you change the name of a mailbox
which has messages in the receive list, the messages will remain in the receive list under the new mailbox name.
L If you erase a mailbox, its messages will
also be erased.
Storing the PBX line access number (for PBX users only)
Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the handset phonebook or redial list, the PBX line access number will be deleted.
1 Press {j/OK}. 2 Select SMS”, then press {>}. 3 Select Public”, then press {>}. 4 Select Settings”, then press {>}. 5 Enter 0000” (default base unit PIN).
L If you changed the PIN, enter it (page
33).
6 Select PBX Access No., then press
{>}.
7 Select On, then press {>}. 8 Enter your PBX line access code and a
dialling pause, if necessary, then press
{j/OK}.
9 Select Save, then press {>}. 10 Press {ih}.
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SMS (Short Message Service)

Available character entries for SMS

Important:
L For character entry when entering the name for phonebook, etc., see page 57.
The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, LetterWise, Alphabet, Numeric, Greek, and Extended. When in Alphabet (ABC), Greek (F), or Extended (G) character entry modes, you can select which character is entered by pressing a dial key repeatedly.
L When the unit displays the character entry screen:
–Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. –Press {C/T} to erase the character or number highlighted by the cursor. Press and hold
{C/T} to erase all characters or numbers. –Press {*} to switch between uppercase and lowercase. – To enter another character located on the same dial key, press {>} to move the cursor
to the next space, then press the appropriate dial key. (This is not necessary when
entering text in LetterWise mode.)
Character entry modes
Several character entry modes are available. When the unit displays the character entry screen, press {k}, then select a character entry mode, and press {>}. The default mode is Alphabet.
LetterWise character table (for English)
LetterWise is a simplified text entry system which suggests the most likely letter to follow the previously entered text. Text can be input faster because the number of key presses are reduced. You can change which language is used for LetterWise character entry (page 28).
L Each time you press a dial key, LetterWise will suggest a character. If the suggested
character is incorrect, press {#} repeatedly to display the desired character.
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SMS (Short Message Service)
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
Extended character table (N)
L The following are used for both uppercase and lowercase:
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Answering System Features (KX-TCD220 only)

Answering system

The KX-TCD220 unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. You can also record your own voice memos (page 47) and phone conversations (page 16). For details about memory capacity, see page 47.
Important:
L Only 1 handset can access the answering
system (listen to messages, record a greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each message. Make sure the date and time have been set (page 12).

Turning the answering system on/off

1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Answer On or Answer Off,
then press {>}.
4 Press {ih}.
Note:
L When the answering system is turned on:
u is displayed – the answer on indicator on the base unit
lights

Greeting message

When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message.
Recording a greeting message
You can record your own greeting message (2 minutes and 30 seconds max.).
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Record, then press {>}. 4 Select Record Greeting, then
press {>}. L Hold the handset about 20 cm away
and speak clearly into the microphone.
5 Press {j/OK} to stop recording.
L The greeting message is played back.
6 Press {ih}.
Note:
L To erase the greeting message, press
{*}, {6} during playback.
L Error is displayed if the greeting
message is less than 1 second long.
Using a prerecorded greeting message
If you erase or do not record your own greeting message, the unit can play a prerecorded greeting message for callers and ask them to leave messages. If the message recording time (page 50) is set to Greeting Only, caller messages will not be recorded and the unit will play a different prerecorded greeting message asking callers to call again.
Playing back the greeting message
Press {j/OK}.
1 2 Select Answer System, then press
{>}.
3 Select Play Greeting, then press
{>}.
4 Press {ih}.
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Answering System Features (KX-TCD220 only)
Erasing the greeting message
If you erase your own greeting message, the unit will play a prerecorded greeting message for callers.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Erase Message, then press
{>}.
4 Select Erase Greeting, then press
{>}.
5 Select Yes, then press {>}. 6 Press {ih}.

Listening to messages

Messages are stored and played back chronologically, from oldest message to newest.
Listening to new/all messages
When you have new messages: – the answer on indicator on the base unit
flashes
– the total number of new messages is
displayed
– the base unit beeps about once a minute if
the message alert feature (page 51) has been turned on
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select “Play New Msg. or Play
All Msg., then press {>}.
Note:
L To adjust the speaker volume during
playback, press {e} or {v} repeatedly.
L After playing back all of the new
messages, the answer on indicator will
stop flashing but will remain lit up when the answering system is turned on.
L While listening to messages, you can
switch between the receiver and speaker by pressing {C} or {s}.
Repeating, skipping, stopping, erasing a message during playback
L To repeat a message during playback,
press {<}. If pressed within the first 5 seconds of a message, the previous message will be played.
L To skip a message during playback, press
{>}.
L To stop a message during playback, press
{9}.
L To erase a message during playback,
press {*}, {4}.
Erasing all messages
Press {j/OK}.
1 2 Select Answer System, then press
{>}.
3 Select Erase Message, then press
{>}.
4 Select Erase All”, then press {>}. 5 Select Yes”, then press {>}. 6 Press {ih}.
Note:
L The greeting message is not erased.
Calling back (Caller ID subscribers only)
If caller information was received for the call, you can call the caller back while listening to a message.
1 Press {j/OK} during playback. 2 Select Call Back, then press {>}.
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Answering System Features (KX-TCD220 only)
Note:
L To edit the number before calling back,
select Edit and Call, press {>}, edit the number, then press {C} or {s}.

Recording a voice memo

To leave a private message for yourself or someone else, you can record up to 3 minutes of voice memo. This memo can be played back later, either directly or remotely.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Record, then press {>}. 4 Select Record Memo, then press
{>}. L Hold the handset about 20 cm away
and speak clearly into the microphone.
5 Press {j/OK} to stop recording. 6 Press {ih}.
Note:
L Voice memos are treated as new
messages.
L Error is displayed if the voice memo is
less than 1 second long.
L Messages are retained even if a power
failure occurs.

Memory capacity

The total recording capacity (including your greeting message, caller messages, voice memos, audible call announcements, and recorded conversations) is about 15 minutes. A maximum of 64 messages can be recorded.
Note:
L If message memory becomes full,
Answer Sys. Full is displayed and the answer on indicator on the base unit flashes rapidly. Erase unnecessary messages (page 46).
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Answering System Features (KX-TCD220 only)

Using direct commands

You can operate the answering system by pressing dial keys, rather than navigating through the menus. To use the following commands, press {j/OK}, select
Answer System, then press {>}.
Key Direct commands
{1} Repeat message (during
playback)
{2} Skip message (during
playback)
{3} Enter the Settings menu {4} Play new messages {5} Play all messages {6} Play greeting message {7}{4} Record memo message {7}{6} Record greeting message {8} Turn answering system on {9} Stop (recording, playback) {0} Turn answering system off {*}{4} Erase this message (during
playback)
{*}{5} Erase all messages {*}{6} Erase greeting message
*1 If pressed within the first 5 seconds of
a message, the previous message will be played.
*1

Remote operation

Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations.
Important:
L In order to operate the answering system
remotely, you must first turn on remote operation by setting a remote access code. This code must be entered each time you operate the answering system remotely.
Turning remote operation on/off
A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. After you store your remote access code, remote operation is possible.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Settings, then press {>}. 4 Select Remote Code, then press
{>}.
5 To turn on remote operation, enter a 3-
digit remote access code.
L To turn off remote operation, press
{*}.
6 Press {j/OK}. 7 Press {ih}.
48
Using the answering system remotely
Dial your phone number from a touch
1
tone phone.
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Answering System Features (KX-TCD220 only)
L If the number of rings is set to Auto,
(page 50), the number of rings you hear will indicate whether or not you have new messages.
2 After the greeting message starts, enter
your remote access code. L The unit will announce the number of
new messages.
L After 3 seconds, voice guidance starts.
3 Follow the voice guidance prompts as
necessary.
Note:
L You can hang up at any time. L You can ignore the voice guidance and
control the unit using remote commands (page 49).
Voice guidance
During remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order:
– Play back all messages – Play back new messages – Record a message – Erase all messages – Record your greeting message
Note:
L If less than 5 minutes of recording time is
available, the unit will announce the remaining recording time after the last message is played back.
L If message memory is full, erase
unnecessary messages (page 49).
Remote commands
You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
Key Remote command
{1} Repeat message (during
playback)
{2} Skip message (during
playback)
{4} Play new messages {5} Play all messages {6} Play greeting message {7} Record greeting message {9} Stop (recording, playback) {0} Turn answering system off {*}{4} Erase this message (during
playback)
{*}{5} Erase all messages {*}{6} Erase greeting message
(during greeting message playback)
{*}{#} End remote operation (or
hang up)
*1 If pressed within the first 5 seconds of
a message, the previous message will be played.
*1
Turning on the answering system remotely
If the answering system is off, you can turn it on remotely.
1 Dial your phone number from a touch
tone phone.
2 Let the phone ring 20 times.
L A long beep will be heard.
3 Enter your remote access code within 10
seconds of the long beep. L The greeting message is played back.
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Answering System Features (KX-TCD220 only)
L You can hang up, or enter your remote
access code again and begin remote operation.

Guide to answering system settings

If the base unit is reset to its default settings (page 33), the following answering system­related settings will be reset.
Answering system setting
Answering system on/off
Remote access code
Number of rings
Caller’s recording time
Call screening On page
Message alert Off page
Changing the number of rings
You can change the number of times the phone rings before the unit answers calls. You can select 2 to 7 rings, or Auto”. Auto: The unit answers after 2 rings when new messages have been recorded, and after 5 rings when there are no new messages. If you call your phone from outside to listen to new messages (page
48), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
Default setting
Answer On page
page
4 Rings page
3 Minutes page
Page
45
48
50
50
51
51
3 Select Settings, then press {>}. 4 Select Number of Rings, then
press {>}.
5 Select the desired setting, then press
{>}.
6 Press {ih}.
For voice mail service subscribers
To receive voice mail and use answering system properly, please note the following:
– To use the voice mail service provided by
your service provider rather than this unit’s answering system, turn off the answering system (page 45).
– To use this unit’s answering system rather
than the voice mail service provided by your service provider, please consult your service provider to deactivate your voice mail service.
If your service provider cannot do this, set this unit’s Number of Rings setting so that this unit’s answering system answers calls before the service provider’s voice mail service tries to answer your calls. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider before changing this setting.
Selecting the caller’s recording time
You can change the maximum message recording time allotted to each caller, or set the unit to greet callers but not record messages.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Settings, then press {>}. 4 Select Recording Time, then press
{>}.
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Answering System Features (KX-TCD220 only)
5 Select the desired setting, then press
{>}.
6 Press {ih}.
Turning call screening on/off
While a caller is leaving a message, you can screen the call through the handset speaker.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Settings, then press {>}. 4 Select Call Screening, then press
{>}.
5 Select On or Off, then press {>}. 6 Press {ih}.
Turning message alert on/off
This feature alerts you when new messages have been recorded. The base unit beeps about once a minute until you have listened to all new messages.
1 Press {j/OK}. 2 Select Answer System, then press
{>}.
3 Select Settings, then press {>}. 4 Select New Msg. Alert, then press
{>}.
5 Select On or Off, then press {>}. 6 Press {ih}.
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Multi-unit Operation

Operating additional units

Additional handsets
Up to 6 handsets can be registered to a single base unit. Additional handsets will give you the freedom to, for example, have an intercom call with another handset while a third handset is on an outside call. See page 6 for information on ordering additional handsets.
Important:
L The additional handset model
recommended for use with this unit is noted on page 6. If other model handset is used, certain operations (handset settings, base unit settings, etc.) may not be available.
Additional base units
Handsets can be registered to up to 4 base units, allowing you to add additional base units and extend the area in which your handset(s) can be used. If a handset moves out of range of its base unit when Auto is selected on base unit selection (page 53), it will look for another base unit to make or receive calls. A base unit and the handsets it communicates with is called a “radio cell”.
Note:
L Calls will be disconnected when the
handset moves from one radio cell to another.
L Intercom calls and call transfers are only
possible between handsets in the same radio cell.

Registering a handset to a base unit

To register an additional handset to a base unit (easy registration)
The included handset and base unit are preregistered. After purchasing an additional handset, register it to the base unit. Ensure that the additional handset is switched on. If it is not on, press and hold {ih} for few seconds to turn the handset on.
1 Lift the additional handset and press
{ih} to put the handset in standby mode.
2 Press and hold {x} on the base unit for
about 3 seconds, until the registration tone sounds.
3 Place the additional handset on the
base unit. The registration tone continues to sound. With the handset still on the base unit, wait until a confirmation tone sounds and w stops flashing.
Note:
L If an error tone sounds, or if w is still
flashing, register the handset manually (manual registration; page 53).
L If all registered handsets start ringing in
step 2, press {x} to stop. Start again from step 1.
L Charge the batteries of your additional
handset for about 7 hours before initial use.
L This registration method cannot be used
for handsets that have already been registered to a base unit. Register the handset manually (manual registration; page 53).
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Multi-unit Operation
To register a handset to an additional base unit (manual registration)
You can register a handset to a base unit manually using the following method.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Registration, then press
{>} 2 times.
4 Select a base unit number, then press
{>}. L This number is used by the handset
as a reference only.
5 Press and hold {x} on the base unit for
about 3 seconds, until the registration tone sounds.
L If all registered handsets start ringing,
press {x} to stop, then repeat this step.
L After pressing {x}, the rest of this
procedure must be completed within 1 minute.
6 Wait until Enter Base PIN is
displayed, then enter 0000 (default base unit PIN), then press {j/OK}.
L If you changed the PIN, enter it (page
33).
L When the handset has been
registered successfully, w will stop flashing. If keytones are turned on (page 29), a confirmation tone will be heard.
Selecting a base unit
When Auto is selected, the handset will automatically use any available base unit it is registered to. When a specific base unit is selected, the handset will make and receive calls using that base unit only. If the handset is out of range of that base unit, no calls can be made.
1 Press {j/OK}.
2 Select Handset Setup, then press
{>}.
3 Select Select Base, then press
{>}.
4 Select the desired base unit number, or
Auto, then press {>}.
L The handset starts searching for the
base unit.
Cancelling a handset
A maximum of 6 handsets can be registered to a base unit. A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This will allow the base unit to “forget” the handset.
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Enter 335”. 5 Select Cancel Handset, then press
{>}. L The numbers of all handsets
registered to the base unit are displayed.
6 Select the handset(s) you want to
cancel, by pressing the desired handset number.
L The selected handset number(s) will
flash.
L To cancel a selected handset number,
press the number again. The number will stop flashing.
7 Press {j/OK}. 8 Select Yes, then press {>}. 9 Press {ih}.
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Multi-unit Operation
Cancelling a base unit
A handset can be registered to a maximum of 4 base units. A handset can cancel a base unit that it is registered to. This allows the handset to “forget” the base unit.
1 Press {j/OK}. 2 Select Handset Setup, then press
{>}.
3 Select Registration, then press
{>}.
4 Enter 335”. 5 Select Cancel Base, then press
{>}.
6 Enter 0000 (default handset PIN).
L If you changed the PIN, enter it (page
28).
7 Select the base unit(s) you want to
cancel, by pressing the desired base unit number.
L The selected base unit number(s) will
flash.
L To cancel a selected base unit
number, press the number again. The number will stop flashing.
8 Press {j/OK}. 9 Select Yes”, then press {>}. 10 Press {ih}.
Note:
L To register the handset to another base
unit or to the same base unit again, see manual registration (page 53).
Increasing the range of the base unit
You can increase the range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 6. Consult your Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater mode on.
Turning the repeater mode on/off
1 Press {j/OK}. 2 Select Base Unit Setup, then
press {>}.
3 Enter 0000 (default base unit PIN).
L If you changed the PIN, enter it (page
33).
4 Select Other Options, then press
{>}.
5 Select Repeater Mode, then press
{>}.
6 Select On or Off, then press {>}. 7 Press {ih}.
Note:
L After turning repeater mode on/off, you
will not be able to make or receive calls for a few moments.
L While the repeater mode is turned on,
audible call announcements may not be heard (KX-TCD220 only).

Intercom between handsets

Intercom calls can be made between handsets in the same radio cell, but not between handsets in different radio cells.
Example: When handset 1 calls handset 2
1 Handset 1:
Press {INT} and {2} (desired handset number).
2 Handset 2:
Press {C} or {s} to answer.
3 When finished talking, press {ih}.
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Transferring calls between handsets, conference calls

Outside calls can be transferred between 2 handsets in the same radio cell. 2 handsets in the same radio cell can have a conference call with an outside party. Example: When handset 1 transfers a call to handset 2
1 Handset 1:
During an outside call, press {INT} and {2} (desired handset number).
L The outside call will be put on hold. L If there is no answer, press {INT} to
return to the outside call.
2 Handset 2:
Press {C} or {s} to answer the page. L Handset 2 can talk with handset 1.
3 Handset 1:
To complete the call transfer, press {ih}. To establish a conference call, press {3}.
Multi-unit Operation
Transferring a call without speaking to the other handset user
1 During an outside call, press {INT}, then
press the desired handset number. L The other handset rings if it is within
range of the base unit and turned on.
2 Press {ih}.
L The outside call rings at the other
handset.
Note:
L k flashes to indicate the outside call is on
hold.
L If the other handset user does not answer
the call within 1 minute, the call will ring at your handset again.
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Useful Information

Wall mounting

60 mm
Note:
L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the
wall.
L Use the following wall template to position the screws before drilling.
60 mm
Screws
Hooks
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Useful Information

Available character entries

Important:
L For character entry when writing SMS messages, see page 43.
The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, LetterWise, Alphabet, Numeric, Greek, Extended 1, Extended 2, and Cyrillic. When in Alphabet (ABC), Greek (F), Extended 1 (G), Extended 2 (H), or Cyrillic (I) character entry modes, you can select which character is entered by pressing a dial key repeatedly.
L When the unit displays the character entry screen:
–Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. –Press {C/T} to erase the character or number highlighted by the cursor. Press and hold
{C/T} to erase all characters or numbers. –Press {*} to switch between uppercase and lowercase. – To enter another character located on the same dial key, press {>} to move the cursor
to the next space, then press the appropriate dial key. (This is not necessary when
entering text in LetterWise mode.)
Character entry modes
Several character entry modes are available. When the unit displays the character entry screen, press {k}, then select a character entry mode, and press {>}. The default mode is Alphabet.
LetterWise character table (for English)
LetterWise is a simplified text entry system which suggests the most likely letter to follow the previously entered text. Text can be input faster because the number of key presses are reduced. You can change which language is used for LetterWise character entry (page 28).
L Each time you press a dial key, LetterWise will suggest a character. If the suggested
character is incorrect, press {#} repeatedly to display the desired character.
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Useful Information
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
Extended 1 character table (N)
L The following are used for both uppercase and lowercase:
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Extended 2 character table (O)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P)
Useful Information
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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.
Initial settings
Problem Cause & solution
w is flashing. L The handset is not registered to the base unit.
Register it (page 52).
L The handset is too far from the base unit. Move
closer.
L The AC adaptor is not connected. Check the
connections.
The handset display is blank. L The handset is not turned on. Turn the power on
(page 12).
The handset will not turn on. L Make sure that the batteries are installed correctly
(page 11).
L Fully charge the batteries (page 11). L Clean the charge contact and charge again (page
11).
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Useful Information
Telephone
Problem Cause & solution
I cannot make or receive calls. L The AC adaptor or telephone line cord is not
connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, check the splitter.
L Disconnect the base unit from the telephone line
and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider.
L The call bar feature is turned on. Turn it off (page
28).
L You dialled a call restricted number (page 33). L The key lock feature is turned on. Turn it off (page
15).
The unit does not ring. L The ringer volume is turned off. Adjust the handset
ringer volume (page 25) and the base unit ringer volume (page 31).
L The night mode feature is turned on. Turn it off
(page 26, 31).
The batteries should be charging but the battery icon does not change.
A busy tone is heard when {C} is pressed.
Static is heard, sound cuts in and out. Interference from other electrical units.
The handset stops working while being used.
L Clean the charge contact and charge again (page
11).
L The AC adaptor is disconnected. Plug in the AC
adaptor.
L The handset is too far from the base unit. Move
closer and try again.
L Another handset is on an outside call. Wait for the
other user to complete the call.
L Locate the handset and the base unit away from
other electrical appliances.
L Move closer to the base unit. L Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.
L Disconnect the AC adaptor and turn off the
handset. Connect the AC adaptor, turn on the handset and try again.
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Useful Information
Problem Cause & solution
While storing an entry in the phonebook or assigning a one touch dial, the handset starts to ring.
Pressing {R} does not display/dial the last number dialled.
The handset beeps intermittently and/or 7 flashes.
I fully charged the batteries, but 7 still flashes.
Caller information is not displayed. L You must subscribe to Caller ID service.
While viewing caller information, the display returns to standby mode.
I cannot register a handset to a base unit.
L A call is being received. To answer the call, press
{C}. Programming will be cancelled. Start again.
L The redialled number was more than 24 digits long.
Redial the number manually.
L Fully charge the batteries (page 11).
L Clean the charge contact and charge again (page
11).
L It is time to replace the batteries (page 12).
L Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.
L Do not pause for over 1 minute while searching.
L The maximum number of base units (4) are already
registered to the handset. Cancel unused base unit registrations from the handset (page 54).
L The maximum number of handsets (6) are already
registered to the base unit. Cancel unused handset registrations from the base unit (page 53).
L You entered the wrong PIN number. If you forget
your PIN, consult your nearest Panasonic service centre.
L Locate the handset and the base unit away from
other electrical appliances.
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Useful Information
SMS (Short Message Service)
Problem Cause & solution
I cannot send or receive SMS messages.
FD is displayed. L The unit could not connect to the SMS message
FE is displayed. L An error occurred while sending the message. Try
E0 is displayed. L Your phone number is permanently withheld or you
Q” is not displayed after you read a message. An error code (FD”, FE, or E0) is displayed.
L You have not subscribed to the appropriate service.
Consult your service provider.
L The SMS message centre number(s) are not stored
or are incorrect. Store the correct numbers (page
37).
L Message transmission was interrupted. Wait until
the message has been sent before using other telephone functions.
L SMS message memory is full. Erase unnecessary
message in the receive and send lists (page 39,
40).
L Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.
centre. Confirm that the correct SMS message centre numbers are stored (page 37). Confirm that SMS is turned on (page 37).
again.
have not subscribed to the appropriate service. Consult your service provider.
L When an error code is displayed, “Q” will not be
displayed even if you have read the message.
Answering system (KX-TCD220 only)
Problem Cause & solution
The other party complains that they cannot leave a message.
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
L The recording time is set to Greeting Only.
Select 1 Minute or 3 Minutes (page 50).
L Message memory is full. Erase unnecessary
messages (page 46).
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Useful Information
Problem Cause & solution
I cannot operate the answering system with the handset.
I cannot operate the answering system remotely.
While recording a greeting message or listening to messages, the unit rings and recording stops.
L Another handset user is using the answering
system, SMS features, accessing the caller list or changing base unit settings. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
L You are entering the wrong remote access code.
Confirm that the correct remote code is entered. If you forget the remote access code, store a new remote access code again (page 48).
L You are pressing the dial keys too quickly. Press
each key firmly.
L The answering system is turned off. Turn it on (page
49).
L You are using a pulse telephone. Try again using a
touch tone phone.
L A call is being received. Answer the call and try
again later.
64
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
Page 65
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Specifications

Standard:
DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)
Number of channels:
120 Duplex Channels
Frequency range:
1.88 GHz to 1.9 GHz
Duplex procedure:
TDMA (Time Division Multiple Access)
Channel spacing:
1,728 kHz
Bit rate:
1,152 kbit/s
Modulation:
GFSK (Gaussian Frequency Shift Keying)
RF transmission power:
Approx. 250 mW
Voice coding (KX-TCD220 only):
ADPCM 32 kbit/s
Power source:
220–240 V, 50 Hz
Power consumption, Base unit:
Standby: Approx. 3.5 W Maximum: Approx. 9.2 W
Operating conditions:
5 °C–40 °C, 20 %–80 % relative air humidity (dry)
Dimensions: Base unit: Approx. 111 mm × 121 mm ×
123 mm Handset: Approx. 148 mm × 48 mm × 32 mm
Mass (weight): Base unit: Approx. 200 g (KX-TCD210) Base unit: Approx. 210 g (KX-TCD220) Handset: Approx. 130 g
Note:
L Specifications are subject to change.
Useful Information
L The illustrations used in these operating
instructions may differ slightly from the actual product.
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Useful Information

Conditions of guarantee

his guarantee is in addition to and does not in any way affect any statutory or other rights
f consumer purchasers. If within the applicable guarantee period, the appliance proves to
be defective by reason of faulty design, workmanship or materials, we undertake subject to
he following conditions to have the defective appliance (or any part or parts there of)
repaired or replaced free of charge.
1. The appliance shall have been purchased and used solely within either the UK or ROI and in accordance with standard operating instructions and the technical and/or Safety Standards required in the UK.
. The appliance should be returned together with this guarantee and proof of date of
purchase promptly on being found defective at the purchaser’s risk and expense to the authorised dealer from whom the appliance was purchased or to the nearest authorised dealer. All enquires must be through such dealers.
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused through installation, adaption, modification or use in an improper manner or inconsistent with the technical and/or safety standards required in the country where this appliance is used, or to damage occurred during transit to or from the purchaser.
. If at any time during the guarantee period any part or parts of the appliance are
replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance, or the appliance has been dismantled or repaired by any person not authorised by us, we shall have the right to terminate this guarantee in whole or in part immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the repair or replacement of the appliance or any defective part or parts and no other remedy, including, but not limited to, incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any appliance or defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic Business Systems U.K.
Receipt No. Date of purchase
Model No. Serial No.
66
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Index

A Alarm: 25
Answering calls: 16 Answering system: 45
Listening to messages: 46 Remote operation: 48 Settings: 50
Turning on/off: 45 Audible call: 21, 22, 35 Auto talk: 16, 28
B Base unit
Additional base units: 52
Cancelling: 54
PIN: 33
Resetting: 33
Selecting: 53
Settings: 30 Battery
Charge: 11
Installation: 11
Life: 12
Replacement: 12
Strength: 12
C Call bar: 28
Caller ID service: 35 Call restriction: 33 Call waiting: 16 Category: 18
Ringtones: 35 Chain dial: 20 Character entry: 57 Character entry for SMS: 43 Conference calls: 55 Connections: 10
D Date and time: 12
Display
Contrast: 27
Icons: 10
Language: 27
Standby mode: 27
E Emergency numbers: 32 H Handset
Additional handsets: 52
Cancelling: 53
Locator: 17
PIN: 28

Index

Power on/off: 12 Registration: 52 Resetting: 29 Settings: 24
I Intercom: 54 K Key lock: 15
Keytones: 29
L LetterWise: 28, 43, 57 M Making calls: 14
Missed calls: 35 Mute: 15
N Night mode
Base unit: 31 Handset: 26
O One touch dial: 19 P Pause: 16, 32
Phonebook copy: 23 Phonebooks
Handset phonebook: 18 Shared phonebook: 21
PIN
Base unit: 33 Handset: 28
Power on/off: 12
R Recall: 16, 32
Recording
Audible call: 21 Greeting message: 45 Telephone conversations: 16
Voice memo: 47 Redialling: 14 Redial list: 14 Registration: 52 Repeater: 54 Ringtones: 25
S SMS feature: 37
Speakerphone: 14
T Transfer calls: 55 V Voice enhancer: 15
Volume
Receiver: 14
Ringer (Base unit): 31
Ringer (Handset): 25
Speakerphone: 14
W Wall mounting: 56
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
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Customer Care Helpline Tel. No.: U.K. 08700 100 076 / R.O.I. 01289 8333
1999/5/EC
Sales Department: Panasonic Business Systems U.K.
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
Panasonic Communications Zhuhai Co., Ltd.
3 Ping Xi 8 Lu, Nanping Keji Gongye Yuan, Zhuhai, Guangdong, China 519060
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX14490ZA CC1204FD1015
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