Panasonic KX-TC1851B, KX-TC1852B, KX-TC1851W User Manual

900MHz Cordless Phone

Preparation Basic Operation Advanced Operation Useful Information

Model No.

KX-TC1851B

KX-TC1851W

KX-TC1852B

Pulse-or-tone dialing capability

Operating Instructions

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for about 6 hours before initial use.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

Before Initial Use

Please read IMPORTANT SAFETY
INSTRUCTIONS on page 52 before use.
Read and understand all instructions.

Thank you for purchasing your new Panasonic cordless
telephone.

Caller ID and Call Waiting Service, where available, are telephone
company services. After subscribing to Caller ID, this phone will
display a caller’s name and phone number. Call Waiting Caller ID,
which displays a second caller’s name and phone number while the
user is on another call, requires a subscription to both Caller ID and
Call Waiting.

Attach your purchase receipt here.

For your future reference

Serial No. Date of purchase

(found on the bottom of the unit)

Name and address of dealer

Accessories (included) For extra orders, call 1-800-332-5368.

∑ AC Adaptor (p. 10)

Order No.
KX-TCA1-G

one

∑ Wall Mounting

Adaptor (p. 46)

Order No.
PQKL10035Z1
(Black)
PQKL10035Z2
(White)

one

∑ Telephone Line

Cord (p. 10)

one

∑ Handset

Holder (p. 46)

Order No.
PQKE10097Z1
(Black)
PQKE10097Z2
(White)

one

∑ Belt Clip

(p. 13)

Order No.
PQKE10098Z1
(Black)
PQKE10098Z2
(White)

one

∑ Battery (p. 11)

Order No.
P-P508

one

∑ Handset Cover

(p. 11)

Order No.
PQKK10099Z1
(Black)
PQKK10099Z2
(White)

one

2

For Best Performance

Raise the
antenna.

Battery Charge

A rechargeable Ni-Cd battery powers the
handset. Charge the battery for about

6 hours before initial use (p. 11).

Base Unit Location/Noise

Calls are transmitted between the base unit and the handset using
wireless radio waves. For maximum distance and noise-free
operation, the recommended base unit location is:

Away from electrical appliances
such as a TV, personal computer
or another cordless phone.

≥If more than one cordless phone is being used and your handset is near another

cordless phone’s base unit, noise may be heard. Move away from the other
cordless phone’s base unit and closer to your base unit.

In a HIGH and CENTRAL location
with no obstructions such as walls.

3

Contents

Preparation

Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the Battery in the Handset . . . . . . . . . . . . . . . . . . . . . 11

Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using an Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selecting the Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Selecting the Line Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Programmable Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting the Auto Talk Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Selecting the Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Basic Operation

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Advanced Operation

Caller ID Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Viewing the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Calling Back from the Caller List . . . . . . . . . . . . . . . . . . . . . . . . 26

Editing the Caller’s Phone Number . . . . . . . . . . . . . . . . . . . . . . 27

Storing Caller List Information in the Directory. . . . . . . . . . . . . . 28

Erasing Caller List Information . . . . . . . . . . . . . . . . . . . . . . . . . 29

One-Touch Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Storing a Phone Number in the DIRECT Button . . . . . . . . . . . . 30

Dialing the Stored Number in the DIRECT Button . . . . . . . . . . . 31

4

Using the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Storing Names and Numbers in the Directory . . . . . . . . . . . . . . 32

Steps for Entering Names and Symbols . . . . . . . . . . . . . . . . . . 34

Finding Items in the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Dialing from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Editing an Item in the Directory . . . . . . . . . . . . . . . . . . . . . . . . 38

Erasing an Item from the Directory . . . . . . . . . . . . . . . . . . . . . . 39

Voice Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storing a Voice Mail Access Number . . . . . . . . . . . . . . . . . . . . 40

Setting the Voice Mail Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Listening to Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . 42

Special Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Automatic Security Code Setting. . . . . . . . . . . . . . . . . . . . . . . . 43

Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 44

Temporary Tone Dialing

(For Rotary or Pulse Service Users) . . . . . . . . . . . . . . . . . . . 44

How to Use the PAUSE Button

(For Analog PBX Line/Long Distance Service Users) . . . . . . . 44

FLASH Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Useful Information

Preparation Basic Operation Advanced Operation Useful Information

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adding Another Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Before Requesting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 52

FCC and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5

Location of Controls

TALK

D

IR

E

C

T

FW

D

/E

D

IT

BACK

F

U

N

C

T

IO

N

/E

X

IT

1

2

ABC

3

DEF

5

JKL

6

MNO

4

GHI

8

TUV

0

O

P

E

R

9

WXYZ

7

PQRS

FLASH/CALL WAIT

R

E

D

IA

L

P

A

U

S

E

T

O

N

E

CLEAR

O

N

O

F

F

Handset

6

Base unit

CA

LLER ID

C

A

L

L

E

R

I

D

I

N

U

S

E

/

C

H

A

R

G

E

H

A

N

D

S

E

T

L

O

C

A

T

O

R

S

PR

EAD SPECTR

UM

Charge Contacts (p. 12)

(HANDSET\LOCATOR)

Button (p. 43)

CALLER ID Indicator (p. 21, 22, 23)

IN USE/CHARGE Indicator (p. 11)

Antenna (p. 3, 10)

Preparation

7

Display

The handset shows you instructions and information on the display.
These display prompts are shown below.

The Caller List is empty or there are no stored
items in the directory.

No items stored

The battery needs to be charged. Place the
handset on the base unit to charge the battery

Recharge battery

12 new calls

12 new calls

43

1

=Directory

(p. 11).

The display shows the number of new calls and
the battery strength (p. 11) while the handset is
on the base unit.

The display shows the number of new calls when

(›) or (‹) is pressed while the handset is off the

base unit.
To search from the most recent call, press (›).
To search from the oldest call, press (‹) (p. 24).
To go to the directory list, press FWD/EDIT (fl)
(Directory key).

The display shows the voice mail message(s)

Voicemail

Ringer off

is/are recorded (p. 40).

When the ringer volume is set to OFF (p. 18),
“Ringer off” will flash for about 45 seconds
before the handset returns to the standby mode
(p. 12).

When a call is received, the display shows the
caller’s name and number after the first ring.

TINA ROBINSON

1-000-222-3333

During a conversation, the display shows the

Talk

01-06-35

8

length of the call (ex. 1 hour, 6 minutes and
35 seconds). The battery strength is also
displayed (p. 11).

No link to base.
Place on cradle
and try again.

JACK SMITH
1-222-333-4444
11:20A JAN.12 a3

Ann
1234567890

Paging

NANCY BROWN
1-000-222-3333

----Waiting-----

The handset has lost communication with the
base unit. Place the handset on the base unit
and try again.

This is a name from the Caller List.
The display shows:
—the caller’s name,
—the caller’s number,
—the time and date of the last call

(ex. Jan. 12, 11:20 AM), and

—the number of times called (ex. 3 times).
This is a name from the directory. The stored

name and phone number are displayed.

The base unit is paging the handset (p. 43).

A second call is received during a conversation
(p. 44).

Preparation

Please lift up
and try again

Not available

Directory full

(›), (‹), BACK (fi) or FWD/EDIT (fl) was

pressed while the handset was on the base unit.
Lift the handset and press the button again.

(›), (‹), BACK (fi) or FWD/EDIT (fl) was

pressed while the base unit was not in the
standby mode.

When trying to store an item or Caller List
information in the directory, the directory memory
is full (p. 28, 33).

9

Settings

Telephone Line Cord

Single-Line
Telephone Jack
(RJ11C)

Power Outlet
(AC 120 V, 60 Hz)

AC Adaptor

Raise the
antenna.

Fasten the cords to prevent
them from being disconnected.

Hooks

Connections

≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G).
≥The AC adaptor must remain connected at all times. (It is normal for the adaptor

to feel warm during use.)

≥To connect a standard telephone on the same line, see page 48.
≥If your unit is connected to a PBX which does not support Caller ID and voice

mail services, you cannot access those services.

10

IN USE/CHARGE Indicator

OR

Installing the Battery in the Handset

Install the battery and close the handset cover, locking it into place.

Battery Charge

Place the handset on the base unit
and charge for about 6 hours
before initial use.

≥The IN USE/CHARGE indicator lights.

“

Preparation

Battery strength

You can check the battery strength on the display while the handset is on
the base unit, while it is in use (making/answering a call etc.), or after
viewing the Caller List or directory items, programming etc.
The battery strength will remain for 5 seconds after using the handset,
then the display will return to the standby mode (see next page).

The battery strength is as shown in the chart below.

Display prompt Battery strength

Fully charged

Medium

Low

(flashing) Needs to be recharged.

11

“

Settings

Recharge

Recharge the battery when:

—“Recharge battery” is displayed,
—“ ” flashes on the display, or
—the handset beeps intermittently while it is in use.

≥If you DO NOT recharge the handset battery for more than 15 minutes, the

display will keep indicating “Recharge battery” and/or “” will continue
to flash.

Recharge battery

Battery information

After your Panasonic battery is fully charged (p. 11):

Operation Approx. battery life

While in use

(TALK)

*Within about 10 feet (3 m)

≥Battery life may be shortened depending on usage conditions, such as viewing

the Caller ID Caller List or directory list, and ambient temperature.

≥Clean the handset and the base unit charge contacts with a soft, dry cloth

once a month. Clean more often if the unit is subject to grease, dust or
high humidity. Otherwise the battery may not charge properly.

≥If the battery is fully charged, you do not have to place the handset on the base

unit until “Recharge battery” is displayed and/or “” flashes. This will
maximize the battery life.

≥The battery cannot be overcharged.

near the base unit*
away from the base unit

Up to about 6 hours
Up to about 4 hours

Up to about 14 daysWhile not in use (Standby)

Standby Mode (The handset is off the base unit)

The handset goes into the standby mode after you finish using the
handset (making/answering a call, viewing the Caller List or directory list
etc.). The display is blank, but the handset can receive calls.
The battery life is conserved in this mode.

12

“

Headset Jack

Using the Belt Clip

You can hang the handset on your belt or pocket using the belt clip.

To attach the belt clip To remove the belt clip

Using an Optional Headset

Plugging an optional headset into the handset allows a hands-free phone
conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90
headset. To order, call the accessories telephone number on page 2.

Preparation

Connecting an optional headset to the handset

Open the headset jack cover, and connect an optional headset to the
headset jack as shown below.

The illustration headset
is a KX-TCA90.

When an optional headset is connected to the handset, make sure
to use the headset to talk with the caller. If you want to have a
normal cordless phone conversation, disconnect the headset.

13

“

Settings

Selecting the Dialing Mode

If you have touch tone service, set to “Tone”. If rotary or pulse service is
used, set to “Pulse”. Your phone comes from the factory set to “Tone”.

Make sure the handset is in the standby mode.

Press (FUNCTION/EXIT/CH).

1

Press (›) or (‹) repeatedly until the arrow

2

points to “Program”.

Press FWD/EDIT (fl) (Yes key).

3

Press (›) or (‹) repeatedly until the arrow

4

points to “Set dial mode”.

Press FWD/EDIT (fl) (Yes key).

5

Press (›) or (‹) to select “Pulse” or

6

“Tone”. Press FWD/EDIT (fl) (Save key).

≥A beep sounds.
≥To return to the standby mode, press

(FUNCTION/EXIT/CH).

1

Save directory
Voicemail dial

43

Ringer volume

1

Program

43

1

Save DIRECT#
Set flash time

43

Set line mode

1

Set dial mode

43

Dial mode

43

Dial mode

1

1

1

1

:Tone

1

=Save

:Pulse

=Yes

=Yes

=Yes

=Yes

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).

14

Selecting the Line Mode

If the line is connected to a low voltage system such as a PBX, set to “B”.
Otherwise the unit may not ring and the Call Waiting Caller ID Feature
may not be accessible (p. 44). Your phone comes from the factory set to
“A”.

Make sure the handset is in the standby mode.

Preparation

Press (FUNCTION/EXIT/CH).

1

Press (›) or (‹) repeatedly until the arrow

2

points to “Program”.

Press FWD/EDIT (fl) (Yes key).

3

Press (›) or (‹) repeatedly until the arrow

4

points to “Set line mode”.

Press FWD/EDIT (fl) (Yes key).

5

Press (›) or (‹) to select “B” or “A”.

6

Press FWD/EDIT (fl) (Save key).

≥A beep sounds.
≥To return to the standby mode, press

(FUNCTION/EXIT/CH).

1

Save directory
Voicemail dial

43

Ringer volume

1

Program

43

1

Save DIRECT#
Set flash time

43

1

Set line mode
Set dial mode

43

Line mode

43

Line mode

1

1

1

1

1

=Save

=Yes

=Yes

=Yes

=Yes

:A

:B

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).

15

Programmable Functions

You can program the following function items using the handset near
the base unit. The display shows the programming instructions. See the

corresponding pages for function details.

Make sure the handset is in the standby mode.

Press (FUNCTION/EXIT/CH).

<Function menu>*

1

Save directory
Voicemail dial

To store an item in the directory (p. 33).
To dial the access number for voice mail

service (p. 42).

Ringer volume
Program

<Function menu>*

1

Save DIRECT#

Set flash time
Save mailbox#
Voicemail tone
Set line mode
Set dial mode
Talk switching

During programming

*To select a desired function item, press (›) or (‹) repeatedly until the

arrow points to the item. Then press FWD/EDIT (fl) to go to the next step.

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).
≥If you do not press any buttons for 60 seconds, the unit will return to the standby

mode.

To select the ringer volume (p. 18).

Press

FWD/EDIT (fl).

To store a phone number in the DIRECT button
(p. 30).

To select the flash time (p. 45).
To store a voice mail access number (p. 40).
To set the voice mail tone (p. 41).
To select the line mode (p. 15).
To select the dial mode (p. 14).
To set the auto talk feature (p. 17).

16

“

Setting the Auto Talk Feature

The Auto Talk feature allows you to answer a call by lifting the handset off
the base unit without pressing (TALK). If you want to use this feature, turn
the feature ON by programming. Your phone comes from the factory set
to OFF.

Make sure the handset is in the standby mode.

Press (FUNCTION/EXIT/CH).

1

Preparation

Press (›) or (‹) repeatedly until the arrow

2

points to “Program”.

Press FWD/EDIT (fl) (Yes key).

Ringer volume

1

Program

43

1

=Yes

3

Press (›) or (‹) repeatedly until the arrow

4

points to “Talk switching”.

Press FWD/EDIT (fl) (Yes key).

5

Press (›) or (‹) to select “On” or “Off”.

6

Press FWD/EDIT (fl) (Save key).

≥A beep sounds.
≥To return to the standby mode, press

(FUNCTION/EXIT/CH).

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).
≥To answer a call when the Auto Talk feature is OFF, lift the handset off the base

unit and press (TALK).

1

Talk switching

43

Auto talk

43

Auto talk

1

1

=Save

=Yes

:Off

:On

17