Panasonic kx-100, kx-248 operating instructions

KX-UT113/KX-UT123 KX-UT133/KX-UT136

<KX-UT248>

SIP Phone

Operating Instructions

Model No.

KX-UT248

Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use.

KX-UT113/KX-UT123/KX

In this manual, the suffix of each model number is omitted unless necessary.

Document Version 2013-03

-UT133/KX-UT136/KX-UT248: Software File Version 01.250 or later

Introduction

Feature Highlights

Easy Operation

You can easily access features using the Navigator key, fixed buttons, and soft buttons. Also, the Message/Ringer lamp will inform you when you have an incoming call or a message waiting.

High-quality Voice Communication

This unit supports the standard SIP protocol and the G.722 codec, enabling reliable and high communication.

-quality voice

ECO Mode

Enabling ECO mode allows you to use this unit while reducing the amount of electricity consumed (Page 41).

Compatible with Electric Hook Switch (EHS) Headsets (KX-UT133/ KX-UT136/KX-UT248 only)

The KX-UT133/KX-UT136/KX-UT248 supports EHS headsets (Page 64).

Compatible with Bluetooth® Wireless Headsets (KX-UT248 only)

The KX-UT248 supports Bluetooth wireless headsets (Page 64).

Outline

This manual describes information about the installation and operation of the unit.

Related Documentation

Getting Started

Briefly describes basic information about the installation of the unit.

Administrator Guide

Describes information about the programming and maintenance of the unit.

Manuals and supporting information are provided on the Panasonic Web site at:

http://www.panasonic.com/sip (for users in the United States) http://panasonic.net/pcc/support/sipphone (for users in Canada)

Note

• The contents and design of the software are subject to change without notice.

2 Operating Instructions Document Version 2013-03

Notes for Connecting to a Panasonic PBX

• If

the unit is connected to a Panasonic KX-NS1000 PBX, refer to the documentation of the KX-NS1000 for information about the operation, programming, and maintenance of the unit. For details, consult your dealer. However, please refer to this documentation for details about the following features:

– Phonebook (Page 25, 36) – Call Log (Page 26)

Other Information

Trademarks

• The Bluetooth

Panasonic Corporation is under license.

• Plantronics is a trademark or registered trademark of Plantronics, Inc.

• All other trademarks identified herein are the property of their respective owners.

word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by

Introduction

When you ship the product (For users in the United States only)

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product Service (For users in the United States only)

Panasonic factory service centers for this product are listed in the service center directory. Consult your authorized Panasonic dealer for detailed instructions.

Document Version 2013-03 Operating Instructions 3

MODEL NO.

SERIAL NO.

DATE OF PURCHASE

NAME OF DEALER

DEALER'S ADDRESS

DEALER'S TEL. NO.

MAC ADDRESS

Introduction

For Future Reference

Record the information in the space below for future reference.

Note

• The serial number and MAC address of this product may be found on the label affixed to the bottom

the unit. You should note the serial number and MAC address of this unit in the space provided and

of retain this manual as a permanent record of your purchase to aid in identification in the event of theft.

4 Operating Instructions Document Version 2013-03

Important Information ..............................................................................7

For Your Safety .................................................................................................................7

Data Security .....................................................................................................................9

Additional Information ....................................................................................................10

Before Operating the Telephone ..........................................................12

Accessory Information ...................................................................................................12

Location of Controls .......................................................................................................13

Screens ............................................................................................................................19

Status Icons .....................................................................................................................20

Soft Buttons and Soft Button Icons ..............................................................................21

Basic Operations .............................................................................................................23

Confirming Your Extension Number ...............................................................................23

Going off- and on-hook ...................................................................................................23

Adjusting the Volume .....................................................................................................24

Feature Operations ................................................................................25

Making Calls ....................................................................................................................25

Making a Call ..................................................................................................................25

Making a Call from the Phonebook List ..........................................................................25

Dialing by Using Call Logs .............................................................................................26

Redialing the Last Number You Dialed (Redial, Last Number) ......................................26

One-touch Dialing (

Receiving Calls ................................................................................................................27

Receiving a Call .............................................................................................................27

Rejecting Calls ...............................................................................................................27

Holding a Call ..................................................................................................................29

Receiving a Second Call (Answering Call Waiting) .....................................................29

Talking to Two Parties Alternately (Call Splitting) .......................................................30

Transferring a Call (Call Transfer) .................................................................................30

To Transfer with One Touch (One-touch Transfer) (KX-UT133/KX-UT136/KX-UT248

only) ................................................................................................................................30

Mute ..................................................................................................................................31

Conference Call (Local Three-way Conference) ..........................................................32

Making a Conference Call ..............................................................................................32

Removing a Party from the Conference .........................................................................32

Ending a Conference Call ..............................................................................................32

Checking Messages ........................................................................................................33

Checking New Messages ...............................................................................................33

Checking Missed Calls ...................................................................................................33

Erasing All Call Logs ......................................................................................................33

Call Forwarding/Do Not Disturb .....................................................................................34

Logging in to or Logging out of a Group (KX-UT133/KX-UT136/KX-UT248

only) ..................................................................................................................................34

Logging in to or Logging out of an ACD (Automatic Call Distribution) Group .................34

To set/cancel Not Ready mode or to leave Wrap Up mode ...........................................34

Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) .............................................35

KX-UT133/KX-UT136/KX-UT248 only) ...........................................26

Table of Contents

Customizing the Telephone ..................................................................36

Phonebook List ...............................................................................................................36

Adding a New Phonebook Entry ....................................................................................36

Adding a Phonebook Entry from the Incoming or Missed Call Log ................................36

Document Version 2013-03 Operating Instructions 5

Table of Contents

Editing a Phonebook Entry .............................................................................................36

Searching for a Phonebook Entry ..................................................................................37

Deleting a Phonebook Entry ...........................................................................................37

Export/Import Phonebook Entries ..................................................................................37

User Settings ...................................................................................................................38

Accessing the Settings ...................................................................................................38

Available Settings ...........................................................................................................39

Settings Details ..............................................................................................................41

Entering Characters ........................................................................................................51

Web User Interface Programming .................................................................................59

Installation and Setup ............................................................................60

Attaching/Removing the Stand ......................................................................................60

Connections ....................................................................................................................63

Wall Mounting ..................................................................................................................67

Hooking the Handset ......................................................................................................72

Using a Headset ..............................................................................................................74

Setting Up the Unit ..........................................................................................................75

Maintaining the Unit ........................................................................................................76

Initializing the Unit ..........................................................................................................76

Restarting the Unit ..........................................................................................................76

Cleaning the Unit ............................................................................................................76

Appendix .................................................................................................77

Specifications ..................................................................................................................77

Troubleshooting ..............................................................................................................80

Common Issues and Solutions .......................................................................................80

Error Messages ..............................................................................................................84

Revision History ..............................................................................................................85

KX-UT113/KX-UT123/KX-UT133/KX-UT136

KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.080 ..................86

KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version

01.160 ............................................................................................................................87

KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version

01.xxx .............................................................................................................................87

Software File Version 01.025 ..................85

Open Source Software ...........................................................................88

Index..............................................................................................................92

6 Operating Instructions Document Version 2013-03

Important Information

WARNING

CAUTION

WARNING

Important Information

For Your Safety

To reduce the risk of injury, loss of life, electric shock, fire,

malfunction, and damage to equipment or property,

always observe the following safety precautions.

Explanation of symbols

The following symbols are used to classify and describe the level of hazard and injury caused when the denotation is disregarded and improper use is performed.

Denotes a potential hazard that could result in serious injury or death.

Denotes a hazard that could result in minor injury or damage to the unit or other equipment.

The following symbols are used to classify and describe the type of instructions to be observed.

This symbol is used to alert users to a specific operating procedure that must not be performed.

This symbol is used to alert users to a specific operating order to operate the unit safely.

procedure that must be followed in

General Safety

Do not disassemble this unit. Dangerous electrical shock could result. The unit must only be disassembled and repaired by qualified service technicians.

Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.

To prevent possible fire or electric shock, do not expose this unit to rain or moisture.

Do not splash water on the AC adaptor or the power cord, nor get them wet. Doing so can result in fire, electric shock, or injury. If they do get wet, immediately disconnect the AC adaptor and power cord, and contact an authorized service center.

Do not touch the AC adaptor for extended periods of time. Doing so can lead to low-degree burns.

Unplug this unit from the AC outlet and have the unit serviced by qualified service personnel in the following cases:

A. When the power supply cord or plug is

damaged or frayed.

B. If liquid has been spilled on the unit. C. If the unit has been exposed to rain or

water.

D. If the unit does not work normally by

following covered by the manual. Improper adjustment may require repair by an authorized service center.

E. If the unit has been dropped, or damaged. F. If the unit’s performance deteriorates.

the manual. Adjust only controls

If damage to the unit exposes any internal parts, immediately disconnect the cable or

If the power is supplied from the network

cord. to the SIP Phone [Power-over-Ethernet], disconnect the Ethernet cables. Otherwise, disconnect the AC adaptor cord. Then return this unit to an authorized service center.

This handset earpiece is magnetized and may retain small ferrous objects.

The use of excessive sound volume through earphones, headphones, or headsets may cause hearing loss.

Document Version 2013-03 Operating Instructions 7

CAUTION

Important Information

Disconnect this unit from power outlet/the Ethernet smell, or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center.

Installation

Do not make power connections that exceed the ratings for the AC outlet or power equipment. If the power rating of a surge protector, due to heat buildup.

Do not bundle up the AC adaptor cord. The cord may become damaged, which can lead to a fire, electric shock, or electric short.

The unit should only be connected to a power supply of the type as shown on the label on the unit.

Completely insert the AC adaptor into the AC outlet. Failure to do so may cause electric shock

cables if it emits smoke, an abnormal

etc. is exceeded, it can cause a fire

and/or excessive heat resulting in a fire.

Allow 10 cm (3 15/16 in) clearance around the unit for proper ventilation.

Wall Mounting

Do not mount the unit in a manner other than that described in this manual.

Make sure that the wall that the unit will be attached to is strong enough to support the unit. If not, it is necessary for the wall to be reinforced. For information about the weight of the unit, see "Specifications (Page 77

Only use the optional wall mount kit with the unit. The wall mount kit includes the necessary screws, washers, and wall mounting adaptor.

When driving the screws into the wall, be careful laths or metal plates in the wall.

When this unit is no longer in use, make sure to detach it from the wall.

)".

to avoid touching any metal laths, wire

Medical (KX-UT248 only)

Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy (the product operates in the frequency range of 2.402

2.480 GHz and the power output is 2.5 mW [max.]).

Placement

Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, moisture, mechanical vibration, shock, or direct sunlight.

Do not place heavy objects on top of this unit.

Place this unit on a flat surface.

GHz to

Keep the unit away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. with the performance of the unit. It also should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F).

Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such as benzine or thinner.

The handset hook poses a choking hazard. Keep the handset hook out of reach of children.

When left unused for a long period of time, disconnect the unit from the AC outlet. When the unit receives power from a PoE power supply, disconnect the Ethernet cables.

When the unit is mounted on a wall, make sure the cables are securely fastened to the wall.

These noise sources can interfere

8 Operating Instructions Document Version 2013-03

Important Information

Notice

the unit does not operate properly, disconnect

• If

the AC adaptor cord and Ethernet cables and then connect again.

• If you are having problems making calls,

disconnect the Ethernet cables and connect a known working SIP Phone. If the known working SIP Phone operates properly, have the defective SIP Phone repaired by an authorized service center. If the known working SIP Phone does not operate properly, check the SIP server and the Ethernet cables.

• Under power failure conditions, the SIP Phone

may not operate. Please ensure that a separate telephone, not dependent on local power, is available for use in remote sites in case of emergency.

• For information regarding network setup of the

SIP Phone such as IP addresses, please see "Network Settings (Page 45)".

• If an error message is shown on your display,

consult your phone system dealer or the network administrator.

• Use only the correct Panasonic handset.

Data Security

We recommend observing the security precautions described in this section, in order to prevent the following:

– loss, disclosure, falsification, or theft of user

information

– unauthorized use of the unit – interference or suspension of use caused by an

unauthorized party

We cannot be responsible for damages resulting from the misuse of this product.

User information is defined as the following:

– Phonebook names, phone numbers, and IP

addresses

– Forwarding destination numbers – Numbers stored in One-touch Dialing buttons – Passwords – Call logs

Preventing Data Loss

• Keep a copy of all important data (such as the

phonebook list) in case the machine malfunctions and data cannot be recovered.

• There is a risk that data stored or saved on the unit

may be changed or deleted when, for instance, the unit is being repaired. To protect important data from unexpected damage, see Data Security (Page 9).

used to log in to the Web user interface

Preventing Data Disclosure

• Store backups in a secure location.

• Do not store sensitive personal information in the

unit.

• Personal information (such as the phonebook list

and call log) can be registered and/or saved on this unit. To prevent data leakage or unexpected damages, make a record of necessary user information, etc., and initialize the unit to return it to its factory settings in the following cases.

– When passing on or disposing of the unit – When lending the unit – When having the unit repaired

• Make sure the unit is serviced by only a certified

technician.

• When user information is sent from the unit to a PC

or other external device, the confidentiality of that information becomes the responsibility of the customer. Before disposing of the PC or other

Document Version 2013-03 Operating Instructions 9

SAVE THESE INSTRUCTIONS

Important Information

external device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically unusable.

Preventing

Data Disclosure Over the

Network

• To ensure the security of private conversations,

only connect the unit to a secure network.

• To prevent unauthorized access, only connect the

unit to a network that is properly managed.

• Make sure all personal computers that are

connected to the unit employ up-to-date security measures.

Security Information

• Security settings, such as passwords, cannot be

undone at Panasonic service centers. Take measures to prevent passwords from being lost or forgotten.

• If a password is forgotten, initialize the unit and

configure the settings again. For details, consult your administrator or dealer.

• For best security, set passwords that cannot be

guessed easily, and change passwords periodically.

• If using SSL authentication, an NTP server must

also be specified. Furthermore, if SSL authentication is performed without specifying an NTP server, authentication will be unconditionally validated without confirming the validity of the SSL certificate.

Additional Information

Important Safety Instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do

2. Avoid using a telephone (other than a cordless type)

3. Do not use the telephone to report a gas leak in the

FCC and Other Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

• Connect the equipment into an outlet on a circuit

• Consult the dealer or an experienced radio/TV

not use the unit near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

during an electrical storm. There may be a remote risk of electric shock from lightning.

vicinity of the leak.

15 of the FCC Rules. These limits are designed to

and receiver.

different from that to which the receiver is connected.

technician for help.

10 Operating Instructions Document Version 2013-03

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user device.

FCC Declaration of Conformity

Trade Name: Panasonic

’s authority to operate this

Compatible with

Hearing Aid T-Coil

TIA-1083

Important Information

Model Number: KX-UT123/KX-UT133/KX-UT136/ KX-UT248 Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 U.S.A. Telephone No.: 1-800

-211-PANA (7262)

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format

US:ACJ.......

If requested, this number must be provided to the telephone company.

If trouble is experienced with this equipment, for repair or warranty information, please contact: Panasonic Service and Technology Company-BTS Center 415 Horizon Drive Bldg. 300 Ste. 350-B Suwanee, GA 30024-3186

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

shielding to RF energy commonly emitted by digital devices.

For users in Canada only

• This Class B digital apparatus complies with

Canadian ICES

-003.

• This product meets the applicable Industry Canada

technical specifications.

For KX-UT248 only This unit features a built-in Bluetooth module that can be used to wirelessly connect a Bluetooth headset to the unit.

Radio Frequency Exposure Requirements

This product complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. To comply

with FCC/IC RF exposure requirements, it must be installed and operated in accordance with provided instructions. The unit requires minimum 20 cm (8 in) spacing must be provided between antennas and all person’s body (excluding extremities of hands, wrists and feet) during wireless modes of operation. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Compliance with TIA-1083 standard

Telephone handsets identified with this logo have reduced noise and interference when used with T equipped hearing aids and cochlear implants.

-Coil

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

a. Remain on the line and briefly explain to the

dispatcher the reason for the call.

b. Perform such activities in the off-peak hours, such

as early morning or late evenings.

This equipment is hearing aid compatible.

When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate

Document Version 2013-03 Operating Instructions 11

Before Operating the Telephone

Accessory Information

Included Accessories

Handset (1) Handset Cord (1)

[Part No.] Black model: PNLXQ1001Z White model: PNLXQ1002Z

For KX-UT113/KX-UT123:

[Part No.] Black model: PNJA1066Z White model: PNJA1067Z

Stand (1)

For KX-UT133/KX-UT136/KX-UT248:

[Part No.]

Black model: PNYLUT113BM

White model: PNYLUT113M

For extra orders for the accessories, call toll-

Note

• The illustrations may differ from the appearance of the actual product.

Optional Accessories

AC Adaptor

Wall Mount Kit

To order an optional AC adaptor, please order using the

[Part No.]

Black model: PNYLUT133BM

White model: PNYLUT133M

free: 1-800-332-5368. (For users in the United States only)

• For users in the United States: KX-A239 (PQLV206)

• For users in Canada: KX-A239X

(PQLV206)

• For KX-UT113/KX-UT123: KX-A432

• For KX-UT133/KX-UT136/KX-UT248: KX-A433

"KX-A239" or "KX-A239X" model number (not "PQLV206").

12 Operating Instructions Document Version 2013-03

Location of Controls

A B CD

KL M NO PHIJG

A B CD

KL M NOPQ RHGIJ

Front View

For KX-UT113/KX-UT123:

Before Operating the Telephone

For KX-UT133:

Document Version 2013-03 Operating Instructions 13

A B CD

KL M NOPQ RHGIJ

A G JC

L NK OSQRRS

D E I

Before Operating the Telephone

For KX-UT136:

For KX-UT248:

LCD (Liquid Crystal Display)

KX-UT113 is equipped with a 3-Line LCD. KX-UT123/KX-UT133 is equipped with a 3-Line LCD and LCD backlight. KX-UT136 is equipped with a 6-Line LCD and LCD backlight. KX-UT248 is equipped with a 4.4-inch LCD and LCD backlight.

14 Operating Instructions Document Version 2013-03

Before Operating the Telephone

Soft Buttons (S1 to S4)

to S4 (located below the display) are used to select the item displayed on the bottom line of the display.

Message/Ringer Lamp

When you receive a call or Hold Recall, the lamp flashes green. When someone has left you a message, the lamp stays on red.

If the unit is connected to a KX-NS1000 PBX, the Message/Ringer Lamp shows the current status as follows:

– Green

flashing: You are receiving an intercom call, or you are receiving a Hold Recall or Transfer Recall from an extension.

– Red flashing: You are receiving an outside call, or you are receiving a Hold Recall or Transfer Recall from an outside line. – Red on: You have a message.

Navigator Key

Used to adjust the volume or select desired items.

ENTER

Used to assign the selected item.

Handset Hook

Keeps when the Unit is Wall Mounted (Page 72)".

FORWARD/DO NOT DISTURB

Used to set Call Forwarding or Do Not Disturb on your extension.

CONF (Conference)/CONFERENCE

Used to establish a local three

REDIAL

Used to redial the last dialed number.

FLASH/RECALL

Used to disconnect the current call and make another call without hanging up.

MESSAGE

Used to access your voice mailbox.

HOLD

Used to put a call on hold. When a call is on hold, the Hold lamp (

MUTE/AUTO ANSWER

Used to receive an incoming call in hands conversation.

MIC

Used for hands-free conversation.

TRANSFER

Used to transfer a call to another party.

SP-PHONE (Speakerphone)/HEADSET

Used for performing hands (KX-UT133/KX-UT136/KX-UT248 only) or the lamp above the SP-PHONE (KX-UT113/KX-UT123 only) turns red. When muted, the lamp flashes red.

CANCEL

Used to cancel the selected item.

Flexible Buttons/Flexible Button Lamps (KX-UT133/KX-UT136/KX-UT248 only)

Used to make or receive calls, or perform the feature that has been assigned to the button. The flexible button lamp shows the status of each flexible button. For details, see KX-UT136/KX-UT248 only) (Page 35)".

Page Keys (KX-UT248 only)

Used details, see "Display of Assigned Flexible Buttons (KX-UT248 only) (Page 20)".

the handset stable when the unit is mounted on a wall. For details, see "To Lock the Handset Hook

-way conference.

KX-UT113/KX-UT123 only) flashes red.

-free mode or mute the microphone/handset during a

-free operations. When the SP-PHONE is used, the lamp on the SP-PHONE

"Flexible Buttons (KX-UT133/

to switch the page of flexible buttons displayed. There are three pages of eight flexible buttons. For

Document Version 2013-03 Operating Instructions 15

Before Operating the Telephone

Left Side View

For KX-UT113/KX-UT123:

For KX-UT133/KX-UT136/KX-UT248:

Headset Jack EHS Jack (KX-UT133/KX-UT136/KX-UT248 only)

16 Operating Instructions Document Version 2013-03

Bottom View

AB C

ACDB

CDBA

For KX-UT113:

For KX-UT123:

Before Operating the Telephone

For KX-UT133/KX-UT136/KX-UT248:

DC Jack

Document Version 2013-03 Operating Instructions 17

Before Operating the Telephone

LAN Port Handset Jack PC Port (KX-UT123/KX-UT133/KX-UT136/KX-UT248 only)

18 Operating Instructions Document Version 2013-03

Screens

Setting

Call Log

Setting

Call Log

Setting

Call Log

BLF 1

BLF 2

DN 1

DN 2

Headset

0123456789BLF 3

BLF 4

This section explains the buttons and icons that appear on the display.

Before Operating the Telephone

For KX-UT113/KX-UT123/KX-UT133

For KX-UT136:

For KX-UT248:

Status Icons

Indicates the status of various features (Page 20

Document Version 2013-03 Operating Instructions 19

FWD/DND

AUTO ANS

ECO

Before Operating the Telephone

Soft Button Icons

Indicate the functions that will be accessed when the corresponding buttons are pressed. The icons displayed vary according to the state of the unit. (For example, the icons displayed while on a call are different from the icons displayed while storing an entry in the phonebook.)

Scroll Indicator Indicates that [

Note

• Although

it does appear on some screens.

Display of Assigned Flexible Buttons (KX-UT248 only)

Indicates a page of flexible buttons ( on each page (Page 15).

], [ ], [ ], or [ ] can be pressed to display the previous or next item.

the scroll indicator is not shown in the screen sample of the KX-UT136/KX-UT248 above,

Status Icons

Icon Description

Page 35). The names assigned to the flexible buttons are displayed

Displayed when Call Forwarding or Do Not Disturb is enabled (Page 34).

Displayed when Auto Answer is enabled (Page 27).

Displayed when the ringer is turned off (Page 24).

Displayed when ECO mode is enabled (Page 41).

Displayed when registration to the SIP server has been lost. If this icon is displayed, consult your administrator or dealer.

Displayed next to lines that have new messages when checking new messages (Page 33).

For KX-UT248 only, displayed when a Bluetooth headset is registered and connected (Page 74

For KX-UT248 only, displayed when a Bluetooth headset is registered but not connected (Page 74

20 Operating Instructions Document Version 2013-03

Setting

Call Log

S1 S2 S3 S4

Setting

Call Log

Setting

Call Log

Setup

Clear

Enter

Line

Before Operating the Telephone

Soft Buttons and Soft Button Icons

By pressing a soft button (S1 to S4), you can access the function displayed directly above it.

In this manual, soft buttons are referred to by their corresponding icons. In the example here, "Press respectively.

", "Press

", or "Press " would indicate pressing S1, S2, or S3,

Icon Description

Access the user setting menus (Page 38).

Access the call log (Page 26).

Access the phonebook (Page 36).

Access the setup menus (Page 75).

Erase the number or character above the cursor (Page 25).

Search for a phonebook entry (Page 25).

Edit a call log or phonebook entry (Page 26, Page 36).

Access the system features of the PBX (System Feature Access).

Note

• You can access the system features only if the unit is connected to a

KX-NS1000 PBX. For details, refer to the documentation of the KX-NS1000.

Confirm a transfer operation (Page 30).

Begin installation of a firmware update (Page 48).

Save or confirm the information shown on the display.

Note

For KX-UT113/KX-UT123 only, if multiple lines are available at your unit, select the line to use to make a call (Page 25

Document Version 2013-03 Operating Instructions 21

• You can also use the physical ENTER button to perform the same

operation as this soft button.

Answer

Reject

Blind

Add

Erase

Save

Call

Edit

Prefer

Number

Update

A/a

1/A/?

Before Operating the Telephone

Icon Description

Answer an incoming call (Page 23).

Close the incoming call screen and continue pre-dialing (Page 25).

Reject an incoming call (Page 27).

Perform a blind transfer (Page 30).

Add an entry, such as to the call rejection list or the phonebook (Page 28, Page 36).

Erase the information shown on the display (Page 28, Page 37).

Save the information shown on the display (Page 28, Page 36).

Make a call (Page 25).

Edit the information shown on the display (Page 26, Page 28, Page 36).

Assign the preferred number to dial among multiple registered phone numbers in the same phonebook entry, when making a call using the phonebook (Page 36).

Display the telephone number when searching an entry in the phonebook (Page 25).

Update the firmware (Page 48).

Switch between uppercase and lowercase entry when entering characters (Page 51).

Select the desired character entry mode when entering characters (Page 52).

22 Operating Instructions Document Version 2013-03

Answer

Before Operating the Telephone

Basic Operations

This section explains the basics of using the unit.

Note

• If the unit is connected to a Panasonic

KX-NS1000 the KX-NS1000 for information about the operation of the unit.

Confirming Your Extension Number

In stand-by mode (i.e., when you do not have any active calls), you can view the extension number and name registered to the unit.

Going off- and on-hook

There are several ways to go off-hook and on-hook:

• Using the handset

• Using the [SP-PHONE/HEADSET] button

• Using the soft buttons

• For KX-UT133/KX-UT136/KX-UT248, using a DN

button (flexible button)

PBX, refer to the documentation of

• Press [SP-PHONE/HEADSET] when using a

headset or when you are in hands

-free mode.

Hands-free Mode

In hands-free mode, you can talk and hear the other party in a conversation without using the handset. This mode is useful for performing other tasks during a conversation, such as writing.

Enabling hands-free mode

You can enable hands-free mode in one of the following ways:

• In stand-by mode, press [SP-PHONE].

• During a conversation while using the handset,

press [SP-PHONE]. You can then return the handset to its cradle.

• When receiving an incoming call, press

• For KX-UT133/KX-UT136/KX-UT248, in stand-by

mode, press an idle DN button (flexible button).

• For KX-UT133/KX-UT136/KX-UT248, when

receiving a call or when a call is on hold, press the flashing green DN button (flexible button) that corresponds to the call.

Canceling hands-free mode

You can cancel hands the handset off its cradle.

-free operation simply by lifting

Going off-hook

In this manual, when you see the phrase "go off-hook", you can do any of the following:

• Lift the handset off of its cradle.

• Press [SP-PHONE/HEADSET] while the handset is

on its cradle. This enables hands-free mode.

• Press [SP-PHONE/HEADSET] when using a

headset.

• For KX-UT133/KX-UT136/KX-UT248, press a DN

button (flexible button).

Note

• Certain soft buttons, such as

like the [SP-PHONE] button.

• For details about DN buttons, see "Flexible

Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)".

Going on

In this manual, when you see the phrase "go on-hook", you can do any of the following:

-hook

• Replace the handset on its cradle.

, function

Note

• For details about DN buttons, see "Flexible

Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35) ".

Off-hook monitor

During a two-party conversation with the corded handset, you can allow other people to listen to the conversation through the speaker while you continue the conversation using the handset.

• Press [SP-PHONE], but do not return the handset

to its cradle.

• Press [SP-PHONE] again to cancel off-hook

monitor.

Note

• When off-hook monitor is active, replacing the

handset

• During a conference call, pressing

[SP-PHONE] simply enables hands-free mode. The handset will be disabled.

to its cradle enables hands-free mode.

Document Version 2013-03 Operating Instructions 23

Before Operating the Telephone

Adjusting the Volume

You can adjust the ringer, handset, headset, and speaker

volume using [

Adjusting the ringer volume

and [] on the Navigator key.

]

When receiving a call, press [ You can also adjust the ringer volume in the settings. For details, see "Ringer (Page

Note

] or [ ].

41)".

• When the ringer volume is turned all the way

down, "Off" is displayed. Also, is displayed when the unit is in stand-by mode.

Adjusting the handset/headset/ speaker volume

Press [ ] or [ ] during a conversation when using the handset,

headset, or when you are in hands-free mode.

24 Operating Instructions Document Version 2013-03

Line

Clear

Call

Number

Call

Feature Operations

Note

• If the unit is connected to a Panasonic

KX-NS1000 the KX-NS1000 for information about the operation of the unit. However, please refer to this documentation for details about the following features:

– Phonebook (Page 25, 36) – Call Log (Page 26)

Making Calls

This section explains the basic methods for making a call.

Making a Call

1. In stand-by mode, go off-hook.

2. Enter the number you want to call.

3. Press [ENTER], or wait a few seconds for the

number to be dialed.

4. To end the call, go on-hook.

Note

• For KX-UT113/KX-UT123,

is available at your unit, you can press before going off-hook and then select the line

you want to use.

• For KX-UT133/KX-UT136/KX-UT248, if more

than one line is available at your unit, you can press an idle DN button (flexible button) assigned to the line you want to use before entering the number. For details about DN buttons, see "Flexible Buttons (KX-UT133/ KX-UT136/KX-UT248 only) (Page 35)".

Pre-dialing

In stand-by mode, you can start dialing (max. 32 digits) while still on-hook.

• To delete a number you entered, press

• To clear the entire number, press and hold

• To

Note

connect the call, go off-hook or press [ENTER].

• For KX-UT133/KX-UT136/KX-UT248, you can

also

press an idle DN button (flexible button) to

connect the call. For details about DN buttons,

PBX, refer to the documentation of

if more than one line

see "Flexible Buttons (KX-UT133/KX-UT136/ KX-UT248 only) (Page 35

)".

• For KX-UT113/KX-UT123, when pre-dialing

you can press If more than one line is available at your unit,

the line to use, and then press [ENTER].

select

instead of going off-hook.

• If you receive an incoming call during

pre-dialing, the display changes to the incoming call screen. For KX-UT133/KX-UT136/ KX-UT248, you can close the incoming call

screen by pressing pre-dialing.

, and continue

Making a Call from the Phonebook List

Scrolling through all entries

1. Press

2. Press [ ] or [ ] to select an entry.

3. Go off-hook.

4. To end the call, go on-hook.

Note

• For KX-UT133/KX-UT136/KX-UT248, you can

also press an idle DN button (flexible button) in step 3 to connect the call. For details about DN buttons, see "Flexible Buttons (KX-UT133/ KX-UT136/KX-UT248 only) (Page 35)".

• For KX-UT113/KX-UT123, you can press

one line is available at your unit, select the line to use, and then press [ENTER].

• In step 2, if multiple phone numbers are stored

for the entry, you can press select the phone number to call.

Searching by name

1. Press

2. Press

3. Enter the name (max. 12 characters) you want to

search for.

4. Press [ENTER].

The entry that matches your search appears.

5. Go off-hook.

6. To end the call, go on-hook.

Note

• For KX-UT113/KX-UT123, you can press

instead of going off-hook. If more than

and then

. .

instead of going off-hook. If more than

Document Version 2013-03 Operating Instructions 25

Number

Call Log

Call

Call Log

Edit

Call

Feature Operations

one line is available at your unit, select the line to use, and then press [ENTER].

• For details about entering characters, see

"Entering Characters (Page

51)".

• In step 4, if multiple phone numbers are stored

for the entry, you can press select the phone number to call.

• If

you do not press any buttons for 1 minute, the

unit will return to stand-by mode.

and then

Dialing by Using Call Logs

The last 30 incoming calls and outgoing calls are stored in their respective logs, in order of newest to oldest call. Missed incoming calls appear in the missed call log in addition to the incoming call log. You can make calls to the numbers listed in the call logs.

1. Press

2. Press [ ] or [ ]

press [ENTER].

3. Press [

4. Go off-hook.

5. To end the call, go on-hook.

Note

• For KX-UT133/KX-UT136/KX-UT248, you can

also step 4 to connect the call. For details about flexible buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)".

• For KX-UT113/KX-UT123, you can press

one line is available at your unit, select the line to use, and then press [ENTER].

• You can add a call log entry to the phonebook.

See "Adding a Phonebook Entry from the Incoming or Missed Call Log (Page

Editing a phone number before dialing from the incoming or missed call log

to select the call log type, and then

] or [ ] to select the desired entry.

press an idle DN button (flexible button) in

instead of going off-hook. If more than

36)".

4. Do one of the following, depending on your unit:

For KX-UT113/KX-UT123 users

• Press

[ENTER].

For KX-UT133/KX-UT136/KX-UT248

• Press

, select "Edit", and then press

users

5. Edit the number, and then go off-hook or press

6. To end the call, go on-hook.

Redialing the Last Number You Dialed (Redial, Last Number)

You can redial the last phone number that you dialed.

1. Press [REDIAL].

2. To end the call, go on-hook.

Note

• For KX-UT133/KX-UT136/KX-UT248, to select

line to use to redial, press the appropriate DN

button (flexible button) before you press [REDIAL]. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/ KX-UT248 only) (Page 35)".

• The unit may be configured to display the

outgoing call log instead of immediately redialing. You can select an entry from the call log to make a call (Page 26). For details, consult your administrator or dealer.

One-touch Dialing (KX-UT133/ KX-UT136/KX-UT248 only)

You can make a call with a One-touch operation if a One-touch Dialing button has been created for the desired party. One-touch Dialing buttons can also be configured to access features of your phone system, if available.

1. Go off-hook, and then press the One-touch Dialing

button (flexible button).

2. To end the call, go on-hook.

You can edit a phone number in the incoming or missed call log before using it to dial.

1. Press

2. Press [ ] or [ ] to select "Incoming Call Log"

or "Missed Call", and then press [ENTER].

3. Press [ ] or [ ] to select the desired entry.

26 Operating Instructions Document Version 2013-03

Note

• A

BLF (Busy Lamp Field) button (flexible button) can also be used to call an extension simply by pressing the button. For details, consult your administrator or dealer.

• For details about flexible buttons such as

One-touch Dialing buttons and BLF buttons,

AUTO ANS

Reject

Feature Operations

see "Flexible Buttons (KX-UT133/KX-UT136/ KX-UT248 only) (Page 35

)".

Receiving Calls

This

section explains the basic methods for receiving a

call.

Receiving a Call

1. Go off-hook.

2. To end the call, go on-hook.

Auto answer

You can have the unit automatically answer an incoming call. The call is connected after a programmed number of rings.

• To enable Auto Answer:

In stand-by mode, press [AUTO ANSWER] until "Auto Answer On" appears.

• To disable Auto Answer:

In stand-by mode, press [AUTO ANSWER] until "Auto Answer Off" appears.

Note

• When Auto Answer is enabled,

appears on the display in stand-by mode.

Rejecting Calls

You can reject an incoming call at your unit or set the unit to reject certain calls.

Rejecting a call while receiving

1. When receiving an incoming call, press

Rejecting anonymous calls

You can set the unit to reject calls when the unit receives a call without phone number. To reject anonymous calls, the Block Anonymous Call setting must be enabled through Web user interface programming (Page administrator or dealer.

Note

• Rejected phone numbers will not be stored in

the incoming or missed call log.

• Depending on the line an incoming call is

arriving on, the call may not be rejected.

59). For details, consult your

Document Version 2013-03 Operating Instructions 27

Setting

Add

Call Log

Save

Setting

Edit

Setting

Erase

Feature Operations

Rejecting specific calls

You can set the unit to reject specific phone numbers.

Note

• Rejected phone numbers will not be stored in

the incoming or missed call log.

Adding a phone number

You can store a maximum of 30 phone numbers you want to reject in the rejection list of the unit.

1. In stand-by mode, press

2. Press [ ] or [ ] to select "Call Block", and then

press [ENTER].

3. Press

4. Enter the telephone number (max. 32 digits), and

then press [ENTER].

Note

• To register additional telephone numbers,

repeat the procedure from step 3.

Adding a phone number from the incoming or missed call log

You can add a phone number by referring to the incoming or missed call log.

1. In stand-by mode, press

2. Press [ ] or [ ] to select "Incoming Call Log"

or "Missed Call", and then press [ENTER].

3. Press [ ] or [ ] to select the entry with the phone

number you want to reject.

4. Press

5. Press [ ] or [ ] to select "Call Block", and then

press [ENTER].

6. Press [

[ENTER].

] or [ ] to select "Yes", and then press

Note

you do not press any buttons for 1 minute, the

• If

unit will return to stand-by mode.

Deleting a stored phone number

1. In stand-by mode, press

2. Press [ ] or [ ] to select "Call Block", and then

press [ENTER].

3. Press [ ] or [ ] to select the phone number you

want to delete, and then press

4. Press [ ] or [ ] to select "Yes", and then press

[ENTER].

Note

you do not press any buttons for 1 minute, the

• If

unit will return to stand-by mode.

Note

• If you do not press any buttons for 1 minute, the

unit will return to stand-by mode.

Editing a stored phone number

1. In stand-by mode, press

2. Press [

press [ENTER].

3. Press [

want to edit, and then press

] or [ ] to select "Call Block", and then

] or [ ] to select the phone number you

4. Edit the phone number as necessary, and then

press [ENTER].

28 Operating Instructions Document Version 2013-03

Feature Operations

Holding a Call

You can put a call on hold by holding the call at your extension.

To hold the current call

1. Press [HOLD], and then go on-hook.

Note

• For KX-UT133/KX-UT136/KX-UT248, if

Automatic the call will also be put on hold if you press a DN button (flexible button) other than the one for the current call. For details, consult your administrator or dealer.

To retrieve a call on hold at your extension

1. Go off-hook.

2. Do one of the following, depending on your unit:

For KX-UT113/KX-UT123 users

• Press [HOLD].

For KX-UT133/KX-UT136/KX-UT248 users

• Press the green flashing DN button (flexible

button).

Note

• If a call is not retrieved within a specified time,

you will hear an alarm as a reminder (Hold Recall).

• For details about DN buttons, see "Flexible

Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)".

Call Hold is enabled on your unit,

Receiving a Second Call (Answering Call Waiting)

During a conversation, if a second call arrives, you will hear a call waiting tone. You can answer the second call by disconnecting or holding the current call.

To disconnect the current call and then talk to the new party

1. Go on-hook while hearing the call waiting tone.

2. Go off-hook.

hold the current call and then talk to the new

party

For KX-UT113/KX-UT123 users

1. Press [HOLD] while hearing the call waiting tone.

For KX-UT133/KX-UT136/KX-UT248 users

1. Press [HOLD] while hearing the call waiting tone.

2. Press the green flashing DN button (flexible button).

Note

• For KX-UT133/KX-UT136/KX-UT248, if

Automatic Call Hold is enabled on your unit, you do not need to press [HOLD] in step 1. The call is automatically put on hold when you press the DN button. For details, consult your administrator or dealer.

• For details about DN buttons, see "Flexible

Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)".

Document Version 2013-03 Operating Instructions 29

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