These instructions contain information on operating the scanner. Before reading these instructions, please read
the installation manual enclosed with this unit.
Please carefully read these instructions and the enclosed installation manual. Keep all documentation in a safe
place for future reference.
Model No.
KV-S1045C
Operating Manual
High Speed Color Scanner
Introduction
Introduction
Thank you for purchasing a Panasonic High Speed Color Scanner.
About the documentation
The scanner documentation consists of 2 manuals: the Installation Manual and the Operating Manual. In
addition, 3 software reference manuals are included.
Installation Manual
(printed documentation)
Operating Manual
(this manual)
Software Reference Manuals
(electronic documentation)
Abbreviations
•Windows
•Windows
•Windows
•Windows Vista
®
refers to the Microsoft® Windows® operating system (hereafter Windows).
®
2000 refers to the Microsoft® Windows® 2000 operating system (hereafter Windows 2000).
®
XP refers to the Microsoft® Windows® XP operating system (hereafter Windows XP).
®
The Installation Manual explains the installation method and
procedures.
The Operating Manual explains the part names, operations, features
and maintenance of the unit.
•PIE Reference Manual
Explains the settings of the PIE (Panasonic Image Enhancement
Technology) features using the ISIS and TWAIN drivers.
•RTIV Reference Manual
Explains the features and settings for RTIV (Reliable Throughput
Imaging Viewer). (You can view this manual by clicking the help
button on RTIV.)
•User Utility Reference Manual
Explains how to use the User Utility, which is used for scanner
maintenance. (You can view this manual by clicking the help
button on User Utility.)
refers to the Microsoft® Windows Vista® operating system (hereafter Windows Vista).
2Operating Manual
As an ENERGY STAR® Partner, Panasonic has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
Introduction
Trademarks
•Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•ISIS and QuickScan Pro are registered trademarks or trademarks of EMC Corporation.
•IBM and AT are trademarks of International Business Machines Corporation in the United States, other
countries, or both.
•Pentium is a trademark of Intel Corporation in the U.S. and other countries.
•Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
International ENERGY STAR Program
System Requirements
Computer
CPU
Operating System
Interface
Memory
Hard Disk
Note
•The above system requirements may not satisfy the requirements of all operating systems.
•The scanning speed differs depending on the host computer’s operating environment or the application
used.
•Due to the slower speed of USB 1.1, it is recommended to use a USB 2.0 interface.
•If you connect the scanner to a USB hub, it is not guaranteed to work.
IBM® PC/AT® or compatible machine with a CD-ROM drive
Pentium® III, 1 GHz or higher
Windows 2000 / Windows XP / Windows Vista
USB 2.0
256 MB or higher
5 GB or more free space is required.
Operating Manual3
Introduction
Federal Communications Commission Requirements (For United States
only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
•The user may find the booklet "Something About Interference" available from FCC local regional offices
helpful.
FCC Warning: To assure continued FCC emission limit compliance, the user must use the recommended
shielded interfacing cable when connecting to a host computer. Also, any unauthorized changes or
modifications to this equipment would void the user's authority to operate this device.
FCC Declaration of Conformity
Trade Name:Panasonic
Model Number:KV-S1045C
Responsible Party:Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094 U.S.A.
Telephone No.: 1-800-726-2797
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2)this device must accept any interference received, including interference that may cause undesired
operation.
For FRG Users (For Germany Only)
•Machine noise information regulation - 3.GPSGV, the maximum sound pressure level is 70 dB(A) or less,
in conformity with EN ISO 7779.
•This device is not intended for use in the direct field of view at visual display workplaces. To avoid
incommoding reflexions at visual display workplaces this device must not be placed in the direct field of
view.
4Operating Manual
Table of Contents
Before You Start .......................................................................................6
For Your Safety .................................................................................................................6
Safety Information (For United Kingdom only) ..............................................................8
To prevent severe injury and loss of life, read this
section carefully before using the unit to ensure proper
and safe operation of your unit.
•This section explains the graphic symbols used
in this manual.
Denotes a potential
hazard that could
result in serious
injury or death.
Denotes hazards
that could result in
minor injury or
damage to the unit.
This symbol is used to alert
operators to a specific operating
procedure that must be
performed carefully.
These symbols are used to alert
operators to a specific operating
procedure that must not be
performed.
These symbols are used to alert
operators to a specific operating
procedure that must be
emphasized in order to operate
the unit safely.
For Users
Power
The power source voltage of this unit is
listed on the nameplate.
Only plug the unit into an AC outlet with
the proper voltage.
If you use a cord with an unspecified
current rating, the unit or plug may emit
smoke or become hot to the touch.
When you operate this product, the power
outlet should be near the product and
easily accessible.
Connect the AC adaptor firmly to the
power cord, and plug the power cord
firmly into an AC outlet. Otherwise, it can
cause fire or electric shock.
Do not pull, bend, rest objects on, or chafe
the power cord, plug, and AC adaptor.
Damage to the power cord or plug can
cause fire or electric shock.
Do not attempt to repair the power cord,
plug, or AC adaptor. If the power cord or
plug is damaged or frayed, contact an
authorized service representative for a
replacement.
6Operating Manual
Ensure that the plug connection is free of
dust. In a damp environment, a
contaminated connector can draw a
significant amount of current that can
generate heat, and eventually cause fire
if left unattended over an extended period
of time.
Never touch the plug or AC adaptor with
wet hands.
Danger of electric shock exists.
Stop operation immediately if the unit
CAUTION
emits smoke, excessive heat, abnormal
smell, or unusual noise. These conditions
can cause fire or electric shock.
Immediately turn the unit off, and unplug
the power cord, and contact your dealer
for service.
When disconnecting the unit, grasp the
plug instead of the cord. Pulling on a cord
forcibly can damage it, and cause fire or
electric shock.
Operating Safeguards
If metal fragments or water gets into the
unit, turn the unit off, and unplug the unit
immediately. Contact your dealer for
service. Operating the contaminated unit
can cause fire or electric shock.
Do not open covers, and do not attempt to
repair the unit yourself. Contact your
dealer for service.
Before You Start
Power
The unit should be used only with the
power cord and AC adaptor enclosed with
the unit.
When the unit is not used over an
extended period of time, switch it off, and
unplug it. If an unused unit is left
connected to a power source for a long
period, degraded insulation may cause
electric shock, current leakage, or fire.
Installation and Relocation
Do not position the unit in a location where
it is unstable.
Do not alter the unit or modify any parts.
Alteration or modification can cause fire or
electric shock.
During thunderstorms, do not touch the
unit, plug and AC adaptor. It may cause
an electric shock.
Roller Cleaning Paper
Do not drink or inhale the roller cleaning
paper fluid including isopropyl alcohol.
The roller cleaning paper may be harmful
to sensitive skin. Please use protective
gloves.
Do not use the roller cleaning paper near
a heater or open flame.
To prevent fire or shock hazard, do not
expose this unit to rain or any type of
moisture.
Do not place the unit in a hot humid or
dusty environment.
Prolonged exposure to these adverse
conditions may cause fire or electric
shock.
When moving the unit, be sure to unplug
the power cord from the AC outlet. If the
unit is moved with the power cord
attached, it can cause damage to the cord
which could result in fire or electric shock.
Do not use the exit tray hanging out of a
table.
When carrying the unit, do not use the
trays as handles.
Operating Manual7
ASA
Before You Start
Operating Safeguards
If the unit falls down or gets damaged, turn
the unit off, and unplug the power cord.
Otherwise, it may cause fire or electric
shock.
Do not place any liquids or heavy items on
the unit.
Accidental spillage of liquid into the unit
may cause severe damage. If this occurs,
turn the unit off, unplug the power cord,
and contact your dealer for service.
Do not touch the scanning glass or their
surroundings immediately after
continuous scanning.
This area is very hot and can cause burns.
Safety Information (For
United Kingdom only)
This appliance is supplied with a moulded three pin
mains plug for your safety and convenience.
A 5 amp fuse is fitted in this plug. Should the fuse need
to be replaced, please ensure that the replacement fuse
has a rating of 5 amps and that it is approved by ASTA
or BSI to BS1362. Check for the ASTA mark
BSI mark
the fuse cover when the fuse is replaced. If you lose the
fuse cover, the plug must not be used.
How to replace the fuse:
Open the fuse compartment with a screwdriver and
replace the fuse and fuse cover.
on the body of the fuse. And you must refit
or the
8Operating Manual
Before You Start
Precautions
Installation
•Do not place the unit in direct sunlight, in a cold
draft, or near heating apparatus.
•Do not place the unit near apparatus which
generate electronic or magnetic noise.
•Protect the unit from static electricity.
•Do not move the unit immediately from a cold place
to a warm place. It may cause dew.
CD-ROM
•Do not write or stick paper on the front and/or back
of CD-ROM.
•Do not touch the data side of the CD-ROM. When
handling the CD-ROM, be careful not to leave
fingerprints or otherwise damage the CD-ROM.
•Do not leave the CD-ROM where it is directly
exposed to sunlight or near a heater for extended
periods.
•Do not throw or bend the CD-ROM.
Roller Cleaning Paper
•Keep the roller cleaning paper out of reach of small
children.
•Do not store the roller cleaning paper in direct
sunlight or in a place with a temperature over
40 °C (104 °F).
•Only use the roller cleaning paper to clean the
rollers and scanning glass.
•For details about the roller cleaning paper, please
refer to the Material Safety Data Sheet (MSDS).
Please ask your Panasonic sales company about
obtaining the Material Safety Data Sheet.
KEEP AWAY FROM FIRE.
Others
•Make sure to remove paper clips and staples from
documents before scanning. Failing to do so can
damage the unit, document, or both.
•Do not use thinner, benzine, or cleaners containing
abrasives or surfactants, for cleaning the outside of
scanner.
•Plug the power cord into an outlet from which you
can easily unplug it.
Operating Manual9
HOT SURFACE
DO NOT TOUCH.
The glass in the scanning area becomes very hot.
Exercise care not to touch heated areas, or you may get
burned.
CAUTION
Before You Start
Illegal Duplication
It is unlawful to make duplication of certain
documents.
Duplicating certain documents may be illegal in
your country/area.
Penalties of fines and/or imprisonment may be
imposed on those found guilty. The following are
examples of items that may be illegal to duplicate
in your country/area.
•Currency
•Bank notes and checks
•Bank and government bonds, and securities
•Passports, licenses, official or private
documents, identification cards, and the like
•Copyright materials, or trademarks without
the consent of the owner
•Postage stamps, and other negotiable
instruments
This list is not inclusive, and no liability is
assumed for either its completeness or accuracy.
In case of doubt, contact your legal counsel.
Security Notice
The management of documents and scanned data is
the responsibility of the user. In particular, pay attention
to the following points.
•Make sure you have the same number of pages for
important documents both before and after
scanning, and take care not to leave any pages in
the scanner.
•Periodically back up important data.
•When having your computer or hard disk serviced,
or when disposing of your computer or hard disk,
completely erase any stored image data.
Caution Labels
Notice
Install your machine near a supervised area
to prevent illegal duplication from being
made.
10Operating Manual
1
2
m
l
j
9
k
3
4
6
7
5
8
L
Location of Controls
o
c
a
t
i
o
n
o
f
C
o
n
t
r
o
l
s
Main Unit
Front
Document guides
Door open button
ADF door
Exit tray
Exit extension tray
Exit stopper
Scanning lamps
Start / Stop button
•If you set [Wait Key] for "Manual Feed Mode"
*1
in your application software, pushing this key starts
scanning.
•During scanning, pushing this key stops scanning.
Security slot (for security cable)
LED (Red)
Shows the scanner’s status. For details, see "About LED" (page 13).
LED (Green)
Shows the scanner’s status. For details, see "About LED" (page 13).
Feed tray
Feed extension tray
*1
For details on "Manual Feed Mode", refer to the RTIV Reference Manual or PIE Reference Manual.
Operating Manual11
6
5
4
7
1
2
3
Location of Controls
Rear
Mixed batch card guide
Power connector
Power switch
AC adaptor
Power cord
Plugs may vary in shape depending on country/area.
USB cable
USB connector
12Operating Manual
1
Ready
Error
Start / Stop
A
B
O
p
e
r
a
t
i
o
n
Turning on the Scanner Power
1. Press the power switch (A) of the scanner to ON.
•The LED (Green) will blink for about 30 seconds, and then it will become steady.
About LED
The status of the scanner can be established by the condition of the two LED indicators shown in the table
below:
Operation
A LED (Green)
B LED (Red)Status
ONOFFReady
ONBlink (Slow)Caution
Blink (Fast)OFFWarming up
*1
Blink (Slow)OFFSleep
Blink (Slow)Blink (Slow)Caution / Sleep
OFFONError
*1
It will take about 30 seconds to initialize the scanner under the following conditions:
–Just after turning the power on
–After about 2 hours on sleep mode
–Over about 5 seconds with the ADF door open
Operating Manual13
Operation
Starting the Scanner Applications Automatically
The scanner application can be configured to start automatically when pressing the Start / Stop button, and/
or placing documents on the feed tray. To accomplish this, follow the steps below.
Setting the event
1. Click [Start], and then click [Control Panel].
•In Windows 2000, click [Start], and then click [Setting] - [Control Panel].
2. Select your scanner in the [Scanners and Cameras], and then display the scanner property dialog box by
right clicking on the scanner icon.
•In Windows Vista and Windows 2000, select your scanner in the [Scanners and Cameras Properties],
and then display the scanner property dialog box by clicking [Properties] button.
3. Click the "Events" tab.
4. Select an event in the "Scanner events" list. The selected event activates a scanner application.
•The following events can be selected.
"Feeder Loaded"An event occurs when placing documents on the feed tray.
"Start Button"
*1
If the scanner goes into sleep mode, you must press the Start / Stop button twice.
*1
An event occurs when pressing the Start / Stop button of the scanner.
14Operating Manual
Operation
5. Select the check box of the desired scanner applications corresponding to the selected event in the "Send
to this application" list.
•To disable the automatic activation of the scanner applications, set the "Disable device events" check
box to on.
6. Click [OK].
Note
•When multiple applications are selected in the "Send to this application" list, the "Choose
Application" dialog box will display, prompting you to select an application in the "Registered
Applications" list. After an application has been selected, it starts. If only one application is selected,
that application will be launched automatically.
In Windows 2000, the "Event on device: KV-S1045C" dialog box will display instead of the "Choose
Application" dialog box.
7. Restart your computer.
Operating Manual15
48–216 mm
(1.9–8.5 in.)
70–2540 mm
(2.8–100 in.)
Operation
Preparing Documents
Acceptable Documents
The acceptable documents for this scanner are as follows.
Document size:
Paper thickness: 40–209 g/m² (11–55 lb.)
The height of all the documents on the tray should be less
than 7.5 mm (0.3 in.).
This compares to 75 sheets (80 g/m² or 20 lb.) of new
paper.
With the exception of ISO format cards, the minimum
guaranteed feeding length is 70 mm (2.8 in.).
Single paper feeding is recommended for papers
exceeding the legal size length.
Recommended paper: Plain paper
Acceptable cards
ISO format card:
Size:85.6 x 54 mm (3.4 x 2.1 in.)
Thickness:0.76 mm (0.03 in.)
Embossed card is also acceptable.
A maximum of 3 cards can be loaded on the feed tray. The height of the total cards (the total thickness including
the embossing on each card) should be less than 5 mm (0.2 in.). Additionally, the embossing on each card
must not get entangled with others.
Use the landscape orientation when scanning an embossed card. If the scanning fails, place the card upside
down, and then try again.
Use the mixed batch card guide (page 25) when scanning mixed media (cards and papers) at the same time.
16Operating Manual
Unacceptable Documents
Feeding direction
Less than
5 mm
(0.2 in.)
Less than
5 mm
(0.2 in.)
Feeding direction
The following types of documents may not scan properly:
•Curled, wrinkled or folded documents
Documents must also meet the following conditions
Curl
Folding
•Carbon paper
•Thick or irregular documents such as envelopes
•Perforated or punched paper
•Non-rectangular or irregularly shaped paper, such as document with tags
•Coated paper
•Torn or frayed documents
•Extremely smooth, shiny paper, or paper that is highly textured
•Carbonless paper
•Light penetrating documents such as OHP sheet and tracing paper
Operation
Do not scan the following types of paper:
•Damaged or notched document/card
•Documents out of specified size, thickness, and weight
•Documents containing hard attachments such as metal or plastic (ex. clips or staples)
•Bound or glued documents
•Cloth and plastic films
•Document with wet ink or cinnabar seal ink
•Thermal or photosensitive paper
•Photographs
•OHP sheets, other plastic films, or metallic sheets
Operating Manual17
Operation
Notes about documents for scanning
•Depending on the paper type, scanning results may be poor when you scan unacceptable documents, or
even documents that should be acceptable.
If a paper jam or double feeding occurs, try scanning again after doing the following:
–Clean the rollers and sensors.
–Reduce the number of sheets of paper loaded on the feed tray.
–Change the scanning resolution.
Notes about double feed detection
•This scanner is equipped with an ultrasonic sensor to detect double feeding.
The width of documents that can be detected is A5 or larger (148 mm (5.8 in.)).
18Operating Manual
Scanning Documents
1
2
3
Notice
•Make sure to remove paper clips and staples from documents before scanning. Failing to do so can
damage the unit, document, or both.
•Curled documents may cause a paper jam or damaging the document, therefore, set the document
flat before scanning.
•When scanning important documents, confirm that the number of scanned images matches the number
of pages in the document.
•Remove documents from the exit tray after they have been scanned.
1. Fan the documents.
•Documents that have been stapled together or stacked together (as in a file folder) will need to be
separated.
Fan the stack of documents to separate all the edges.
Hold both ends and bend the documents as shown in the illustration.
To flatten the documents, hold firmly and pull them apart as shown in the illustration.
Operation
Repeat these steps as necessary.
Operating Manual19
1
1
2
Operation
2. Adjust the document guides (A) slightly larger than the actual size of the documents.
3. Carefully align the documents.
•The documents feed better when the leading edges are aligned slantwise as shown in the illustration.
20Operating Manual
4. Place the documents on the feed tray with the side to be scanned facing down.
1
1
•Set the leading edge of documents as shown in the illustration (A).
Operation
Note
•Place the documents as shown in the illustration.
•The height of all the documents on the tray should be less than 7.5 mm (0.3 in.).
Exceeding this height might cause paper jams or skewing.
5. Adjust the document guides (A) to the size of the documents to be scanned.
6. Open your scanning application
*1
The software RTIV and QuickScan Pro demo, included with the scanner, can be used for scanning the documents.
*1
and scan the documents.
Operating Manual21
1
2
Care and Maintenance
C
a
r
e
Clearing Paper Jams
a
n
d
M
a
i
n
t
e
n
a
n
c
e
If a paper jam occurs, the message "A paper jam has occurred" and an error code (Uxx) is displayed in the
User Utility application. Remove the jammed sheet according to the following instructions.
CAUTION
•The scanning glass area may be very hot.
When the scanning glass is hot, don't touch the area around it.
Wait until the scanning glass cools down before removing paper.
Removing paper jams from the feeding section
1. Remove all documents from the feed tray.
2. Press the door open button (A), and open the ADF door (B).
22Operating Manual
Care and Maintenance
3. Remove the jammed document.
•If the document is jammed in the feed tray area, pull it backwards as shown in the illustration.
•If the document is jammed in the exit area, pull it forward as shown in the illustration.
Operating Manual23
Care and Maintenance
4. Close the ADF door.
•Push both sides of the ADF door down slowly until it clicks into place.
24Operating Manual
Feed tray
Care and Maintenance
Mixed Batch Card Guide
No adjustment to the document guide is required when using the mixed batch card guide. The mixed batch
card guide prevents a card from skewing when scanning paper documents and a card simultaneously.
Installing the mixed batch card guide
Install the mixed batch card guide as shown in the following illustration.
Using the mixed batch card guide
Set paper documents on the feed tray, and a card on the mixed batch card guide respectively.
•The card set on the mixed batch card guide is fed after completing the paper document scanning.
•The mixed batch card guide is suitable for the following card.
ISO format card:
Size:85.6 x 54 mm (3.4 x 2.1 in.)
Thickness:0.76 mm (0.03 in.)
Embossed card is also available.
•Set the card horizontally.
Note
•When using the mixed batch card guide, the document guides cannot be adjusted to less than A5 size.
•Set only one card at a time.
•Make sure that the total height of the paper on the feed tray does not exceed 2 mm (0.08 in.). This is
equivalent to about 20 sheets at 80 g/m² or 20 lb.
Operating Manual25
B
Simplex
A
Documents
Control sheet
Code
Documents
Care and Maintenance
Using Control Sheets
By using control sheets, you can change the scanning conditions in the middle of scanning. Placing a control
sheet in the middle of a document lets you change the scanning conditions for all pages scanned after the
control sheet.
Print out control sheets from the provided CD-ROM.
•To use control sheet functions, your scanning application must support control sheets. When using
control sheets, refer to the instruction manual of your scanning application.
26Operating Manual
Center of the page
<Example A4 printout>
25 mm
(1 in.)
Care and Maintenance
About Printing Control Sheets
•Print the control sheet at the specified size; do not enlarge or reduce the size.
•When printing the control sheet, make sure that the pattern is 25 mm (1 in.) from the top of the page and
centered horizontally.
•Use the control sheet that is the same size as the document you are scanning.
•Be careful not to get the control sheet dirty. Do not fold or crease the control sheet. Scanning will not be
performed properly.
•For details on control sheet and separation sheet, refer to section "Detect Control Sheet" in the PIE
Reference Manual.
Printing control sheets
Note
•In order to print control sheets, Adobe
•Refer to the instruction manual for your printer for details about changing print settings.
1. Insert the CD-ROM into the CD/DVD driver on your computer.
•If you have a feature called "Autorun" activated, the installation process will start automatically.
•The setup window will appear.
Note
2. Select your scanner.
3. Select [Control Sheet] from the "Manuals" list on the right side of the screen.
4. Print the control sheets at the same size as your document.
®
Reader® must been installed on your computer.
•If the AutoPlay dialog box is displayed in Windows Vista, select "CDRun.exe".
•If the program does not start automatically, from [My Computer] ([Computer] in Windows Vista),
select the CD/DVD drive, and then double-click "CDRun.exe".
Operating Manual27
Care and Maintenance
Cleaning the Scanner
Outside of the Scanner
Notice
•Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside
of the scanner.
•Clean the scanner at least once a month.
1. Turn OFF the scanner power.
2. Clean the cover with a soft cloth.
28Operating Manual
A
°C
Care and Maintenance
Inside of the Scanner
•Clean the scanner at least once a week or when 2,000 sheets have been scanned, whichever comes first.
•Clean the rollers and sensors if paper jamming or double feeding occurs frequently.
•If double feed detection does not function properly, clean the double feed detectors.
•Clean the scanning glass area and reference area when black or white lines appear on the scanned images.
•If the documents you are scanning are dirty, then the scanner parts will also become dirty. To maintain
proper scanning, clean the scanner parts frequently.
About the roller cleaning paper
Open the roller cleaning paper on the dotted line (A), and take out the roller cleaning paper.
Notice
•Keep the roller cleaning paper out of reach of small children.
•Do not store the roller cleaning paper in direct sunlight or in a place with temperature over 40
(104 °F).
•Only use the roller cleaning paper to clean the rollers and scanning glass.
•For details about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS).
Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
Note
•If the bag is left opened for a long period of time before using it, the alcohol will evaporate.
Please use the roller cleaning paper immediately after opening the bag.
•To purchase additional roller cleaning paper (KV-SS03), you can contact the dealer where the scanner
is purchased, or you can call our Supplies and Accessories department at 1-800-726-2797 (U.S.A.
only).
Operating Manual29
2
1
1
Care and Maintenance
Cleaning the Rollers
CAUTION
•The scanning glasses area may be very hot.
When the scanning glass is hot, work after waiting to get cold without touching around it.
1. Turn OFF the scanner power.
2. Press the door open button (A), and open the ADF door (B).
3. Open the paper feed roller cover (green) (A).
30Operating Manual
Care and Maintenance
4. Use the roller cleaning paper (KV-SS03) to remove the dirt from the surface of all rollers.
•When wiping off dirt from the roller surface, hold the roller to prevent it from rotating. Wipe the roller
from one end to the other in the direction indicated by the arrow, all the way around, as shown in the
illustration.
5. Close the paper feed roller cover (green) firmly.
•Make sure to close both sides of the paper feed roller cover (green) until they click into place.
Operating Manual31
1
2
Care and Maintenance
6. Use the roller cleaning paper to clean the surface of the double feed prevention roller.
•Wipe the roller from one end to the other (in the direction of the arrow) all the way around them, as
shown in the illustration.
7. Use the roller cleaning paper to clean the surface of the conveyor rollers (A) and exit rollers (B).
•Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as
shown in the illustration.
32Operating Manual
1
Care and Maintenance
8. Use the roller cleaning paper to clean the surface of the free rollers (A).
•Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as
shown in the illustration.
9. Close the ADF door.
•Push both sides of the ADF door down slowly until it clicks into place.
10. Reset the roller cleaning counter in User Utility to 0.
•Turn ON the scanner power.
•Start User Utility, and in the window, click the [Clear Counter] button for "After Clean Roller" to reset
to counter to 0.
•For details, refer to the User Utility Reference Manual.
Operating Manual33
2
1
1
2
Care and Maintenance
Cleaning the Scanning glass, Reference area, and Double feed
detectors
CAUTION
•The scanning glasses area may be very hot.
When the scanning glass is hot, work after waiting to get cold without touching around it.
1. Turn OFF the scanner power.
2. Press the door open button (A), and open the ADF door (B).
3. Clean the scanning glass area (A) and reference area (B) using the roller cleaning paper.
34Operating Manual
4. Remove dust on the double feed detectors (A) with a cotton swab.
1
5. Close the ADF door.
•Push both sides of the ADF door down slowly until it clicks into place.
Care and Maintenance
Operating Manual35
Replacement Parts
R
e
p
l
Replacement Parts
a
c
e
m
e
n
t
P
a
r
t
s
Replacement
Parts
Note
Roller exchange kit
•Paper feed roller (1 piece)
•Double feed prevention
roller (1 piece)
Roller cleaning paperKV-SS03
•To purchase replacement parts, please contact your dealer.
The double feed prevention roller and the paper feed roller are consumables. Please purchase the "Roller
exchange kit (KV-SS035)", and replace each roller periodically.
The usable life of each roller is as follows.
The scanner counter can be confirmed by using the User Utility.
36Operating Manual
2
1
1
Replacement Parts
Replacing Parts
If double feeding or paper jam occurs frequently even after cleaning the roller (page 30), please call your dealer
to order a "Roller exchange kit (KV-SS035)", and replace the double feed prevention roller, and paper feed
roller.
CAUTION
•The scanning glasses area may be very hot.
When the scanning glass is hot, work after waiting to get cold without touching around it.
Replacing the Rollers
1. Turn OFF the scanner power.
2. Press the door open button (A), and open the ADF door (B).
3. Open the double feed prevention roller cover (green) (A).
Operating Manual37
1
Replacement Parts
4. Remove the double feed prevention roller (A).
5. Take out the new double feed prevention roller in the optional "Roller exchange kit (KV-SS035)".
6. Install the new double feed prevention roller into the metal holder with the longer groove facing to the
right-side (rear view).
38Operating Manual
7. Close the double feed prevention roller cover (green) (A) firmly.
1
1
Notice
•Be sure to close the double feed prevention roller cover until it clicks into place.
Replacement Parts
8. Open the paper feed roller cover (green) (A).
Operating Manual39
1
Replacement Parts
9. Remove the paper feed roller (A).
10. Take out the new paper feed roller in the optional "Roller exchange kit (KV-SS035)".
11. Install the new paper feed roller with the gear on the left side.
40Operating Manual
12. Close the paper feed roller cover (green) firmly.
Notice
•Make sure to close both sides of the paper feed roller cover (green) until they click into place.
•After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding
direction.
Replacement Parts
13. Close the ADF door.
•Push both sides of the ADF door down slowly until it clicks into place.
14. Reset the roller replacing counter in User Utility to 0.
•Turn ON the scanner power.
•Start User Utility, and in the window, click the [Clear Counter] button for "After Replace Roller" to reset
the counter to 0.
•For details, refer to the User Utility Reference Manual.
Operating Manual41
Appendix
A
p
p
e
Troubleshooting
n
d
i
x
If a problem occurs while the scanner is being used, check the following items and check the scanner status
with User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord from the AC outlet, and call
for service.
SymptomPossible CauseRemedy
The ready indicator does not
light when the power switch is
turned ON.
The computer does not
recognize the scanner.
The scanner is not functioning
correctly.
Scan speed is slow.
The power cord is not plugged in.Insert the power plug firmly.
Problem with the AC adaptor.
The scanner is not connected to the
computer correctly.
Unplug the power cord from the AC
outlet, and call for service.
Connect the USB cable correctly.
Uninstall the software from the
computer, and then install the
The software is not installed correctly.
software again. (Refer to "Installing
the Software" in the Installation
Manual.)
Check the computer whether the USB
The USB interface of the computer is
not installed correctly.
interface of your computer is installed
correctly using the device manager’s
property.
The scanner is connected to the
computer via a USB hub, and the USB
hub is not functioning well.
There is a problem with the USB
cable.
The scanner is connected over a USB
1.1 connection.
Do not connect via the USB hub.
Connect the unit to the computer
directly.
Use the included USB cable or a
certified Hi-speed USB 2.0 cable.
Connect over USB 2.0.
The document has been
loaded on the feed tray, but
the scanner does not start
scanning.
42Operating Manual
The document is not loaded properly.
The sensor cannot detect the
document as the edge of the
document is curled.
Load the document correctly.
(page 19)
Flatten the document (page 17) and
load it again (page 19).
SymptomPossible CauseRemedy
The rollers are dirty.Clean the rollers. (page 30)
Appendix
Double feeding occurs
frequently or the scanner
stops loading while scanning.
The paper feed roller, or double feed
prevention roller have become worn
down.
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.
The document is printed on an
unsupported type of paper or thick
paper.
Replace the paper feed roller or
double feed prevention roller
(page 37).
Flatten the document (page 19) and
load it again after reducing the pages.
Make a copy of the document on
paper of an acceptable type and
thickness (page 16), and scan the
copy.
Make a copy of the document on
The length of the paper is too short.
paper of an acceptable size (page 16),
and scan the copy.
The document is not aligned
correctly.
The document set on the feed tray
has too many pages.
Realign the document. (page 19)
Remove pages from the document
until it is under the limit mark on the
document guides.
The document is wrinkled.Smooth out the document.
The rollers are dirty.Clean the rollers. (page 30)
Paper jams occur frequently.
Scanned image is skewed.
The scanned document is
blank.
Vertical lines appear on the
scanned document.
The scanning density is
uneven.
The document is not aligned
correctly.
The document set on the feed tray
has too many pages.
Realign the document. (page 19)
Remove pages from the document
until it is under the limit mark on the
document guides.
The document guides are not
adjusted to the size of the document
to be scanned, or the document to be
scanned is set slanted on the feed
Adjust the document guides properly
to the size of the document to be
scanned (page 19).
tray.
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.
The document to be scanned was
loaded upside down.
Flatten the document (page 17) and
load it again after reducing the pages.
Load the document correctly.
(page 19)
The scanning glass is dirty.Clean the scanning glass. (page 34)
The scanning glass is dirty.Clean the scanning glass. (page 34)
Operating Manual43
Appendix
SymptomPossible CauseRemedy
The color of the scanned
document is extremely
different from the original
document.
The settings of the computer monitor
are wrong.
Adjust the computer monitor settings.
Dark spots or noise appear on
the scanned documents.
The scanning glass is dirty.Clean the scanning glass. (page 34)
If you still experience problems after following these suggestions, please contact our Technical Support
Department at 1-800-726-2797 for further assistance (U.S.A. only).
44Operating Manual
Repacking Instructions
A
B
It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport
or ship the scanner, please follow these instructions.
Note
•Improper repacking of the scanner may result in a service charge to repair the scanner.
•Please use the original carton and all of the original packing materials.
•The scanner should be handled in the correct (horizontal) position.
Required Materials
•Original scanner carton and packing materials
•Shipping tape and scissors
1. Turn OFF the scanner power.
2. Unplug the power cord from the outlet, and remove the AC adaptor and USB cable from the scanner.
3. Remove the feed tray from the scanner.
•Lift up the feed tray to unlock, and then pull the left (A) and right (B) sides out of the scanner in that
order.
Appendix
4. Put the mixed batch card guide into the accessory box.
0.3 W or less
(While the AC adaptor is connected to the AC outlet)
Operating EnvironmentTemperature:15–30 °C (59–86 °F), Humidity: 20–80 % RH
Storage EnvironmentTemperature: 0–40 °C (32–104 °F), Humidity: 10–80 % RH
*1
The scanning speed differs depending on the host computer, operating system, application, measuring method, the data quantity of
the image, and paper type. The scanning speed was measured using a proprietary method.
*2
Although you can spicy other paper sizes, scanning quality cannot be guaranteed.
*3
The life of the scanner and the rollers is the estimated value when using the A4 or Letter sized standard paper [64 g/m² or 80 g/m²
(20 lb.)]. It may vary depending on the kinds of paper, usage and cleaning intervals.
*4
Embossed card is also available.
"Weight in pounds" of paper represents the weight of 500 [432´559 mm (17´22 in.)] sheets.
48Operating Manual
Index
Index
LED (Red) 11, 13
Life 48
A
AC adaptor 12, 46
ADF door 11
C
Card 47
Cleaning
Cleaning outside of the scanner 28
Cleaning the rollers 30
Scanning glass, reference area, and Double feed
detectors 34
Cleaning the scanner 28
Compression 47
Computer 3
Control sheets 26
CPU 3
D
Document guides 11
Documents
Acceptable documents 16
Scanning documents 19
Unacceptable documents 17
Door open button 11
Drivers & Utilities / Manuals CD-ROM 46
E
ENERGY STAR 3
Exit extension tray 11
Exit stopper 11
Exit tray 11
Exit tray capacity 48
External dimensions 48