Panasonic HC-V250PC, HC-V550P, HC-V550PC Basic Manual

Basic Owner’s Manual

High Definition Video Camera

Model No.

HC-V550P/PC
HC-V250P/PC

Please read these instructions carefully before using this product, and save this manual for future
use.

This document explains basic operations of the unit. For more detailed
explanation, please refer to “Owner’s Manual (PDF format)” which is
recorded in the enclosed CD-ROM.

Register online at www.panasonic.com/register (U.S. customers only)

If you have any questions, visit :
U.S.A. and Puerto Rico : www.panasonic.com/support
Canada : www.panasonic.ca/english/support

SQT0003

Dear Customer,

Date of Purchase

Dealer Purchased From

Dealer Address

Dealer Phone No.

Model No.

Serial No.

Thank you for choosing Panasonic!

You have purchased one of the most
sophisticated and reliable products on the
market today. Used properly, we’re sure it
will bring you and your family years of
enjoyment. Please take time to fill in the
information on the right.
The serial number is on the tag located on
the back of your camera. Be sure to retain
this manual as your convenient camera
information source.

Safety Precautions

WARNING:

To reduce the risk of fire, electric shock or product damage,

≥ Do not expose this unit to rain, moisture, dripping or splashing.
≥ Do not place objects filled with liquids, such as vases, on this unit.
≥ Use only the recommended accessories.
≥ Do not remove covers.
≥ Do not repair this unit by yourself. Refer servicing to qualified service personnel.

CAUTION!

To reduce the risk of fire, electric shock or product damage,
≥ Do not install or place this unit in a bookcase, built-in cabinet or in another confined space.

Ensure this unit is well ventilated.

≥ Do not obstruct this unit’s ventilation openings with newspapers, tablecloths, curtains, and

similar items.

≥ Do not place sources of naked flames, such as lighted candles, on this unit.

2

SQT0003 (ENG)

THE FOLLOWING APPLIES ONLY IN THE U.S.A.

FCC Note:

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

≥ Reorient or relocate the receiving antenna.
≥ Increase the separation between the equipment and receiver.
≥ Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

≥ Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: To assure continued compliance, follow the attached installation

instructions and use only shielded interface cables with ferrite

core when connecting to computer or peripheral devices.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user ’s authority to operate this equipment.

Declaration of Conformity
Trade Name: Panasonic
Model No.: HC-V550P/HC-V250P
Responsible Party: Panasonic Corporation of North America

Two Riverfront Plaza, Newark, NJ 07102-5490
Support Contact: http://www.panasonic.com/contactinfo

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

HC-V550P

HC-V250P

THE FOLLOWING APPLIES ONLY IN CANADA.

CAN ICES-3(B)/NMB-3(B)

(ENG) SQT0003

3

IMPORTANT SAFETY
INSTRUCTIONS

Read these operating instructions carefully before using the unit. Follow the safety instructions on
the unit and the applicable safety instructions listed below. Keep these operating instructions handy
for future reference.

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings.
Install in accordance with the
manufacturer’s instructions.

8) Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.

9) Do not defeat the safety purpose of the
polarized or grounding-type plug. A
polarized plug has two blades with one
wider than the other. A grounding-type plug
has two blades and a third grounding
prong. The wide blade or the third prong
are provided for your safety. If the provided
plug does not fit into your outlet, consult an
electrician for replacement of the obsolete
outlet.

12) Use only with the
cart, stand, tripod,
bracket, or table
specified by the
manufacturer, or
sold with the
apparatus. When a
cart is used, use caution when moving the
cart/apparatus combination to avoid injury
from tip-over.

13) Unplug this apparatus during lightning
storms or when unused for long periods of
time.

14) Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.

10) Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.

11) Only use attachments/accessories
specified by the manufacturer.

4

SQT0003 (ENG)

AC adaptor

This AC adaptor operates on AC between 110 V and 240 V.
But

≥ In the U.S.A. and Canada, the AC adaptor must be connected to a 120 V AC power supply only.
≥ When connecting to an AC supply outside of the U.S.A. or Canada, use a plug adaptor to suit

the AC outlet configuration.

The power plug is the disconnecting device. Install this unit so that the power plug can be
unplugged from the socket outlet immediately.

∫ Concerning the battery

Battery pack (Lithium ion battery pack)

≥ Use the specified unit to recharge the battery pack.
≥ Do not use the battery pack with equipment other than the specified unit.
≥ Do not get dirt, sand, liquids, or other foreign matter on the terminals.
≥ Do not touch the plug terminals (i and j) with metal objects.
≥ Do not disassemble, remodel, heat or throw into fire.

If any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with
water.
If any electrolyte should come into contact with your eyes, never rub the eyes. Rinse eyes
thoroughly with water, and then consult a doctor.

Warning

Risk of fire, explosion and burns. Do not disassemble, heat above 60 oC (140 oF) or incinerate.

CAUTION

≥ Danger of explosion if battery is incorrectly replaced. Replace only with the type

recommended by the manufacturer.

≥ When disposing of the batteries, please contact your local authorities or dealer and ask for the

correct method of disposal.

(ENG) SQT0003

5

∫ Product Identification Marking

U.S.A. CONSUMERS: ATTENTION:

A lithium ion battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BATTERY for
information on how to recycle this battery.

Product Location

High Definition Video Camera Battery holder

AC adaptor Bottom

Conforms to UL STD 60065.
Certified to CAN-CSA STD C22.2 No.60065.

THE FOLLOWING APPLIES ONLY IN THE U.S.A.

Contains FCC ID: VPYLBVX532

FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.

This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to
OET65.
This equipment has very low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).

THE FOLLOWING APPLIES ONLY IN CANADA.

Contains IC: 772C-LBVX604

This device complies with RSS-210 of the IC Rules.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference,
(2)This device must accept any interference received,
including interference that may cause undesired operation of the device.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
This equipment has very low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).

6

SQT0003 (ENG)

-If you see this symbol-

Information on Disposal in other
Countries outside the European
Union

This symbol is only valid
in the European Union.
If you wish to discard
this product, please
contact your local
authorities or dealer and
ask for the correct
method of disposal.

∫ Cautions for use

Keep this unit as far away as possible from
electromagnetic equipment (such as
microwave ovens, TVs, video games etc.).

≥ If you use this unit on top of or near a TV, the

pictures and/or sound on this unit may be
disrupted by electromagnetic wave radiation.

≥ Do not use this unit near cell phones because

doing so may result in noise adversely
affecting the pictures and/or sound.

≥ Recorded data may be damaged, or pictures

may be distorted, by strong magnetic fields
created by speakers or large motors.

≥ Electromagnetic wave radiation generated by

microprocessors may adversely affect this
unit, disturbing the pictures and/or sound.

≥ If this unit is adversely affected by

electromagnetic equipment and stops
functioning properly, turn this unit off and
remove the battery or disconnect AC adaptor.
Then reinsert the battery or reconnect AC
adaptor and turn this unit on.

Do not use this unit near radio transmitters
or high-voltage lines.

≥ If you record near radio transmitters or

high-voltage lines, the recorded pictures and/
or sound may be adversely affected.

About connecting to a PC

≥ Do not use any other USB cables except the

supplied one.

About connecting to a TV

≥ Always use the supplied HDMI mini cable or

a genuine Panasonic HDMI mini cable
(RP-CDHM15, RP-CDHM30: optional).

∫ About the recording format for

recording motion pictures

You can select from AVCHD*1, MP4 or iFrame
recording formats to record motion pictures
using this unit.
*1 It is compatible with the AVCHD

Progressive (1080/60p).

AVCHD:

It is suitable for viewing on a high-definition TV
or for saving to disc
*2 The following methods are available for

saving an image recorded in 1080/60p:

j Copy the image to a disc using the

supplied software HD Writer LE 2.1.

j Copy the image to a Panasonic Blu-ray

disc recorder that supports AVCHD
Progressive.

≥ Blu-ray recorders are not sold in US.

MP4:

This is a recording format suitable for playing
back or editing on a PC.
≥ It is not compatible with motion pictures

recorded in AVCHD format.

iFrame:

This is a recording format suitable for playing
back or editing on a Mac (iMovie etc.).
≥ It is not compatible with motion pictures

recorded in AVCHD format.

*2

.

∫ Indemnity about recorded

content

Panasonic does not accept any responsibility
for damages directly or indirectly due to any
type of problems that result in loss of recording
or edited content, and does not guarantee any
content if recording or editing does not work
properly. Likewise, the above also applies in a
case where any type of repair is made to the
unit.

(ENG) SQT0003

7

∫ About Condensation (When

HC-V550

HC-V550

the lens or the LCD monitor is
fogged up)

Condensation occurs when there is a change in
temperature or humidity, such as when the unit
is taken from outside or a cold room to a warm
room. Please be careful, as it may cause the
lens or LCD monitor to become soiled, moldy,
or damaged.
When taking the unit to a place which has a
different temperature, if the unit is accustomed
to the room temperature of the destination for
about one hour, condensation can be
prevented. (When the difference in temperature
is severe, place the unit in a plastic bag or the
like, remove air from the bag, and seal the bag.)
When condensation has occurred, remove the
battery and/or the AC adapter and leave the
unit like that for about one hour. When the unit
becomes accustomed to the surrounding
temperature, fogginess will disappear naturally.

∫ Cards that you can use with

this unit

SD Memory Card, SDHC Memory Card and
SDXC Memory Card

≥ 4 GB or more Memory Cards that do not have

the SDHC logo or 48 GB or more Memory
Cards that do not have the SDXC logo are
not based on SD Memory Card
Specifications.

≥ Refer to page 14 for more details on SD

cards.

∫ For the purposes of this

owner’s manual

≥ SD Memory Card, SDHC Memory Card and

SDXC Memory Card are referred to as the
“SD card”.

≥ The smartphone and tablet are indicated as

“smartphone”.

≥ Function that can be used for Motion Picture

Recording Mode:

Function that can be used for Still Picture
Recording Mode:

≥ Function that can be used for the Playback

Mode:

Function that can be used for the Playback
Mode (motion pictures only):

Function that can be used for the Playback
Mode (still pictures only):

≥ Scene(s) recorded in the recording format

[AVCHD]: “AVCHD scene(s)”

≥ Scene(s) recorded in the recording format

[MP4/iFrame], scene(s) saved in
MP4 (Low Quality): “MP4/iFrame scene(s)”

≥ Pages for reference are indicated by an

arrow, for example: l 00

This owner’s manual are designed for use with
models and . Pictures

HC-V550 HC-V250

may be slightly different from the original.
≥ The illustrations used in this owner’s manual

show model , however, parts of
the explanation refer to different models.

≥ Depending on the model, some functions

are not available.

≥ and are equipped

with the Wi-Fi

≥ Features may vary, so please read carefully.
≥ Not all models may be available depending

on the region of purchase.

HC-V250

®

function.

8

SQT0003 (ENG)

Contents

∫ How to open the Owner’s Manual (PDF format)

When you insert the CD-ROM and open the [INDEX.pdf] in the CD-ROM, the Owner ’s Manual
list will be displayed. Click the document name of the Owner’s Manual you would like to open.
≥ Adobe Reader is required to view the PDF file. Please download it from the homepage of

Adobe Systems Incorporated.

Accessories.................................................. 10

Others

Preparation

Power supply................................................ 11

Inserting/removing the battery ............... 11

Charging the battery .............................. 12

Charging and recording time ................. 13

Recording to a card ..................................... 14

Cards that you can use with this unit ..... 14

Inserting/removing an SD card .............. 15

Turning the unit on/off ................................. 15

Selecting a mode ......................................... 16

Switching this unit between Recording

Mode and Playback Mode ..................... 16

Switching this unit between
Motion Picture Recording Mode and

Still Picture Recording Mode ................. 16

How to use the touch screen ...................... 17

About the Touch Menu........................... 18

Setting date and time................................... 18

Basic

About copyright ........................................... 27

Specifications ...............................................28

Optional accessories ................................... 31

Accessory Order Form (For USA and

Puerto Rico Customers)......................... 32

Limited Warranty (ONLY FOR U.S.A.

AND PUERTO RICO) .................................... 33

Warranty (For Canadian Customers).......... 35

Changing the Recording Mode................... 19

Recording motion pictures ......................... 20

Recording still pictures ............................... 20

Using the zoom ............................................ 21

Motion picture/Still picture playback ......... 21

Watching Video/Pictures on your TV ..... 22

Using the menu screen ............................... 23

Language selection ............................... 23

Formatting ............................................. 23

Wi-Fi

What you can do with the

®

Wi-Fi

function ............................................. 24

If the Wi-Fi connection cannot be

established ............................................ 25

(ENG) SQT0003

9

Accessories

Check the accessories before using this unit.
Keep the accessories out of reach of children to prevent swallowing.
Product numbers correct as of Nov. 2013. These may be subject to change.

Battery pack

VW-VBT190

AC adaptor

VSK0815F

DC cable

K2GHYYS00002

USB cable

K2KYYYY00236

HDMI mini cable

K1HY19YY0021

CD-ROM

Software

CD-ROM

Owner’s manual
SFM0001

10

SQT0003 (ENG)

Preparation

Removing the battery

Be sure to hold down the power button until the status
indicator goes off. Then remove the battery while
supporting the unit to prevent it from dropping.

Move the battery release lever in the direction
indicated by the arrow and remove the battery
when unlocked.

ャモヵヵ

A Battery holder

Insert the battery until it clicks
and locks.

Power supply

∫ About batteries that you can use with this unit

The battery that can be used with this unit is VW-VBT190/VW-VBT380.
≥ The unit has a function for distinguishing batteries which can be used safely. The

dedicated battery (VW-VBT190/VW-VBT380) supports this function. The only batteries
suitable for use with this unit are genuine Panasonic products and batteries manufactured
by other companies and certified by Panasonic. Panasonic cannot in any way guarantee
the quality, performance or safety of batteries which have been manufactured by other
companies and are not genuine Panasonic products.

It has been found that counterfeit battery packs which look very similar to the genuine
product are made available to purchase in some markets. Some of these battery packs
are not adequately protected with internal protection to meet the requirements of
appropriate safety standards. There is a possibility that these battery packs may lead to
fire or explosion. Please be advised that we are not liable for any accident or failure
occurring as a result of use of a counterfeit battery pack. To ensure that safe products are
used we would recommend that a genuine Panasonic battery pack is used.

Inserting/removing the battery

≥ Press the power button to turn off the unit. (l 15)

Install the battery by inserting it in the direction shown in the figure.

　(ENG) SQT0003

11

Charging the battery



When this unit is purchased, the battery is not charged. Charge the battery fully before
using this unit for the first time.

The unit is in the standby condition when the AC adaptor is connected. The primary circuit is always
“live” as long as the AC adaptor is connected to an electrical outlet.

Important:
≥ Do not use the AC adaptor/DC cable with any other equipment as it is designed only for

this unit. Also, do not use the AC adaptor/DC cable from other equipment with this unit.

≥ The battery will not be charged if the unit is turned on.
≥ It is recommended to charge the battery in a temperature between 10 oC and 30 oC (50 oF

and 86 oF). (The battery temperature should also be the same.)

A DC input terminal

1 Connect the DC cable to the AC adaptor and to the DC input terminal of this

unit.

≥ Insert the plugs as far as they will go.

2 Insert the AC adaptor into an AC outlet.

≥ The status indicator will flash red at an interval of approximately 2 seconds (approximately

1 second on, approximately 1 second off), indicating that charging has begun.
It will turn off when the charging is completed.

∫ Connecting to the AC outlet

It is possible to use this unit with power supplied from the AC outlet by turning on the unit with the
AC adaptor connected.
Even when you use the AC adaptor for recording images, keep the battery connected.
This allows you to continue the recording even if a power failure occurs or the AC adaptor is
unplugged from the AC outlet by accident.

∫ To charge by connecting to other device

It is possible to charge by connecting to other device with the USB cable (supplied).

≥ Do not use any other DC cables except the supplied one.
≥ Do not use any other AC adaptors except the supplied one.
≥ We recommend using Panasonic batteries (l 11).
≥ If you use other batteries, we cannot guarantee the quality of this product.
≥ Do not heat or expose to flame.

12

SQT0003 (ENG)

≥ Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with

doors and windows closed.

Charging and recording time

∫ Charging/Recording time

≥ Temperature: 25 oC (77 oF)/humidity: 60%RH
≥ Charging times in parentheses are when charging from the USB terminal.

HC-V550

Battery model

number

[Voltage/Capacity

(minimum)]

Supplied battery/

VW-VBT190

(optional)

[3.6 V/1940 mAh]

Battery model

number

[Voltage/Capacity

(minimum)]

Supplied battery/

VW-VBT190

(optional)

[3.6 V/1940 mAh]

≥ “h” is an abbreviation for hour, “min” for minute and “s” for second.
≥ These times are approximations.
≥ The indicated charging time is for when the battery has been discharged completely.

Charging time and recordable time vary depending on the usage conditions such as high/
low temperature.

≥ The actual recordable time refers to the recordable time when repeatedly starting/stopping

recording, turning the unit on/off, moving the zoom lever etc.

Charging

time

2h20min

(5h20min)

Charging

time

2h20min

(5h20min)

Recording

format

[AVCHD]

[MP4/

iFrame]

HC-V250

Recording

format

[AVCHD]

[MP4/

iFrame]

Recording

mode

[1080/60p] 2 h 1 h

[PH],[HA],
[HG],[HE]

[1080] 2 h 1 h

[720] 2h25min

[iFrame] 2 h 30 min

Recording

mode

[1080/60p] 2 h 1 h

[PH],[HA] 2 h 5 min

[HG],[HE] 2 h 10 min

[1080] 2 h 1 h

[720] 2h30min 1h15min

[iFrame] 2h35min 1h20min

Maximum

continuous

recordable

time

2h5min 1h5min

Maximum

continuous

recordable

time

Actual

recordable

time

1h15min

Actual

recordable

time

1h5min

　(ENG) SQT0003

13

∫ Battery capacity indication

The battery capacity indication is displayed on the LCD monitor.

≥ If there is less than 3 minutes remaining, then will become red. If the battery discharges,

then will flash. Recharge the battery or replace it with a fully charged battery.

Preparation

Recording to a card

The unit can record still pictures or motion pictures to an SD card. To record to an SD card, read the
following.

Cards that you can use with this unit

Use SD cards conforming to Class 4 or higher of the SD Speed Class Rating for motion
picture recording.

Please confirm the latest information about SD Memory Cards/SDHC Memory Cards/SDXC
Memory Cards that can be used for motion picture recording on the following website.

http://panasonic.jp/support/global/cs/e_cam

(This website is in English only.)

≥ Keep the Memory Card out of reach of children to prevent swallowing.

14

SQT0003 (ENG)

Inserting/removing an SD card







Access lamp
[ACCESS] A

≥ When this unit is accessing

the SD card, the access
lamp lights up.

To turn off the unit

Hold down the power button until the status
indicator goes off.

When using an SD card not from Panasonic, or one previously used on other equipment, for the first
time on this unit, format the SD card. (l 23) When the SD card is formatted, all of the recorded data
is deleted. Once the data is deleted, it cannot be restored.

Caution:
Check that the access lamp has gone off.

1 Open the SD card cover and insert (remove) the SD card into (from) the

card slot B.

≥ Face the terminal side C in the direction shown in the illustration and press it straight in as far

as it will go.

≥ Press the center of the SD card and then pull it straight out.

2 Securely close the SD card cover.

≥ Securely close it until it clicks.

Preparation

Turning the unit on/off

You can turn the unit on and off using the power button or by opening and closing the LCD monitor.

Turning the unit on and off with the power button

Open the LCD monitor and press the power button to turn on the unit.



A The status indicator lights on.
The unit is turned on when the LCD monitor is opened, and unit is turned off when it is closed.

　(ENG) SQT0003

15

Preparation

Recording/playback button

Press the button to switch this unit between
Recording Mode and Playback Mode.

≥ When you turn on this unit, it starts up in

Recording Mode.

(Motion Picture Recording Mode)

Selecting a mode

You can switch this unit between Recording Mode (Motion Picture Recording Mode/Still Picture
Recording Mode) and Playback Mode by pressing the recording/playback button.
If you touch the recording mode switching icon in Recording Mode, this unit can be switched
between Motion Picture Recording Mode and Still Picture Recording Mode.

Motion Picture Recording Mode (l 20) Recording motion pictures.

Still Picture Recording Mode (l 20) Recording still pictures.

Playback Mode (l 21) Motion picture/Still picture playback.

Switching this unit between Recording Mode and
Playback Mode

Switching this unit between Motion Picture Recording
Mode and Still Picture Recording Mode

Touch the recording mode switching icon displayed on the LCD monitor (touch screen) to switch this
unit between Motion Picture Recording Mode and Still Picture Recording Mode.

1 Press the recording/playback button to

switch this unit to Recording Mode.

≥ The recording mode switching icon A is displayed on

the screen.

Motion Picture Recording Mode

Still Picture Recording Mode

2 Touch the recording mode switching icon.

≥ Refer to page 17 for touch screen operation.

16

SQT0003 (ENG)

To display the recording mode switching icon

Display of the recording mode switching icon will disappear when no touch operation is performed
for a specific period of time. To display it again, touch the screen.

≥ If the recording start/stop button is pressed in Still Picture Recording Mode or Playback Mode,

this unit will be switched to Motion Picture Recording Mode. During motion picture/still picture
playback or in other conditions, even if the recording start/stop button is pressed, the recording
mode may not be switched.

Preparation

How to use the touch screen

You can operate by directly touching the LCD monitor (touch screen) with your finger.

∫ Touch

Touch and release the touch screen to select icon or picture.

≥ Touch the center of the icon.
≥ Touching the touch screen will not operate while you are

touching another part of the touch screen.

∫ Slide while touching

Move your finger while pressing on the touch screen.

∫ About the operation icons

///:

Touch when changing a page or performing settings.

:

Touch to return to the previous screen.

　(ENG) SQT0003

17

About the Touch Menu

MENU

Touch (left side)/ (right side) of on
the Touch Menu to switch the operation
icons.

≥ It is also possible to switch the operation icons by

sliding the Touch Menu right or left while touching it.

T

W



A Touch Menu

∫ To display the Touch Menu

Display of the Touch Menu will disappear when no
touch operation is performed for a specific period of
time during recording of motion picture/still picture. To
display it again, touch .

Preparation

Setting date and time

The clock is not set at the time of purchase. Make sure to set the clock.

1 Select the menu. (l 23)

: [SETUP] # [CLOCK SET]

2 Touch the date or time to be set, then set the desired value using / .

A Displaying the World Time setting:

[HOME]/ [DESTINATION]

≥ The year can be set between 2000 and 2039.

3 Touch [ENTER].

≥ A message prompting for World Time setting may be

displayed. Perform the World Time setting by touching the
screen.

≥ Touch [EXIT] to complete the setting.

≥ When the unit is turned on for the first time, a message asking you to set the date and time will

appear. Select [YES] and perform Steps 2 to 3 to set the date and time.

18

SQT0003 (ENG)

Basic

MENU

Changing the Recording Mode

1 Touch the Recording Mode button icon.

2 Touch the desired Recording Mode button icon.

Mode Effect

Intelligent Auto

Intelligent Auto Plus

*1

Creative Control

Scene Mode

*1

*2, 3

HC-V550

Manual

Endless Loop
Recording

Stop Motion
Animation Assist

MNL

*1 In Motion Picture Recording Mode only
*2 only
*3 In Still Picture Recording Mode only

You can switch the mode to the Intelligent Auto Mode,
which optimises settings to the recording environment
you are in.

You can add manually-adjusted brightness and color
balance settings to the Intelligent Auto Mode, and record.

You can record motion pictures with added effects.

This option allows this unit to automatically adjust the
shutter speed and aperture, etc. according to the scene
you want to record.

You can set the shutter speed, focus, White Balance and
brightness (iris/gain).

No matter how long you record, you can only record
scenes for the last 1 hour to SD card.

You can set a recorded still picture as the background,
and record the next picture while looking at that recorded
picture as the background.

　(ENG) SQT0003

19

Basic

HC-V250

A When you begin recording, ; changes

to ¥.

B Recording button icon

Recording motion pictures

≥

Open the lens cover before turning on the unit.

1 Open the LCD monitor, and set this

unit to Motion Picture Recording
Mode. (l 16)

2 Press the recording start/stop

button to start recording.





T

W

3 Press the recording start/stop

button again to pause recording.

≥ Recording can also be started/stopped by touching the recording button icon.

Basic

Recording still pictures

≥

HC-V250

Open the lens cover before turning on the unit.

1 Open the LCD monitor, and set this unit

to Still Picture Recording Mode. (l 16)

2 Press the button halfway. (For

Auto Focus only)

3 Press the button fully.

20

SQT0003 (ENG)

Basic

Zoom lever/Zoom button icons

T side:

Close-up recording (zoom in)

W side:

Wide-angle recording (zoom out)
≥ The zoom speed varies depending on the

range over which the zoom lever is moved.

A Zoom bar

The zoom bar is displayed during the zoom
operation.

T

W

T

W

6



W

T

6



W

T







MENU




Using the zoom

Basic

Motion picture/Still picture playback

1 Set this unit to Playback Mode (l 16).
2 Touch the play mode select icon A (l 18).

≥ You can also set by touching , selecting [VIDEO

SETUP] or [PICT. SETUP] # [MEDIA, VIDEO/
PICTURE]. (l 23)

ALL

3 Select the still picture C or the recording

format of the motion picture D you wish to
play back.

≥ Touch [Enter].

4 (When [AVCHD] or [MP4/iFrame] is touched)

Touch the desired recording format for playback.

≥ When [AVCHD] is selected

[ALL AVCHD]/[1080/60p]/[1080/60i]

≥ When [MP4/iFrame] is selected

[ALL MP4/iFrame]/[1080/60p]/[720/30p]/[360/30p]/[iFrame]

≥ The recording mode icon B is displayed in the thumbnail display when the item is touched.

( , , , , , , and )

　(ENG) SQT0003

21

≥ The following icons are displayed on thumbnails when [ALL AVCHD] or [1080/60i] is touched:

60p

0h01m30s0h01m30s0h01m30s

Operation icon





j AVCHD [1080/60p] scene:

j AVCHD [PH] scene:

j AVCHD [HA] scene:

j AVCHD [HG] scene:

j AVCHD [HE] scene:

≥ The following icons are displayed on thumbnails when [ALL MP4/iFrame] is touched:

j MP4 [1080/60p] scene:

j MP4 [720/30p] scene:

j MP4 [360/30p] scene:

j iFrame scene:

5 Touch the scene or the still picture to be played back.

≥ To display the next (previous) page:

j Slide the thumbnail display upward (downward) while touching it.
j Switch the Touch Menu, and then touch (up) / (down) on the thumbnail scroll

lever.

6 Select the playback operation by touching

the operation icon.

≥ Operation icons and screen display will disappear when

no touch operation is performed for a specific period of
time. To display them again, touch the screen.

≥ Touch 1/; to start/pause playback of motion pictures.

Watching Video/Pictures on your TV

Connect this unit to a TV using an HDMI mini
cable (supplied) or an Composite video cable
(commercially-available).

22

SQT0003 (ENG)

A A/V connector [A/V]
B HDMI mini connector [HDMI]

Basic

MENU

MENU

MENU

MENU

Using the menu screen

≥ Touch (left side)/ (right side) of on the Touch Menu to display . (l 18)

1 To u c h .

∫ About guide display

After touching , touching the submenus
and items will cause function descriptions and
settings confirmation messages to appear.
≥ After the messages have been displayed, the

guide display is canceled.

MENU

Language selection

2 Touch the top menu A.

You can select the language on the screen
display and the menu screen.

: [SETUP] # [LANGUAGE] #

desired language

Formatting

3 Touch the submenu B.

≥ Next (previous) page is displayed by touching

/.

4 Touch the desired item to enter the

setting.

5 Touch [EXIT] to exit the menu

setting.

Please be aware that if a medium is formatted,
then all the data recorded on the medium will be
erased and cannot be restored. Back up
important data on a PC, DVD disc etc.

: [SETUP] # [FORMAT MEDIA] #

desired media

[SD CARD]/[HDD]

* Displayed when connecting a USB HDD.

(Refer to the Owner’s Manual (PDF format))

≥ Media selection screen is not displayed when

the USB HDD is not connected. Touch [YES].

*

　(ENG) SQT0003

23

Wi-Fi

What you can do with the Wi-Fi®
function

By linking with Wi-Fi compatible devices, you can use the Wi-Fi functions of [Link to Cell]‚ [Baby
Monitor]‚ [Home Cam]‚ [DLNA Play], [Copy], [Live Cast] and [History].

Before using the respective Wi-Fi functions, check and prepare your device.
To use the Wi-Fi function, connect this unit to a wireless access point or smartphone via Wi-Fi.

≥ Please refer to the Owner’s Manual (PDF format) for details about the Wi-Fi connection.
≥ For the operations and settings of your device such as the smartphone, please read the

operating instructions of the device.

Feature Description of functions

Using a smartphone, you can perform record/playback

[Link to Cell]

[Baby Monitor]

[Home Cam]

[DLNA Play]

[Copy]

[Live Cast]

[History]

operations from a remote location or upload motion
pictures and still pictures recorded in this unit on SNS
(Social Networking Service).

You can use your smartphone to check on your baby
being monitored by this unit when you are in another
room. The smartphone and this unit can be used like
radio transceivers, allowing the users to have a
conversation by taking turns. This unit can also send a
notification to the smartphone whenever the baby cries.

You can confirm the recording screen of this unit from
outside using a smartphone.

Connecting this unit to a DLNA-compatible device via
Wi-Fi, you can playback scenes and still pictures on the
DLNA device.

By setting up a Wi-Fi communication between this unit
and a PC, you can copy scenes and still pictures
recorded with this unit to the PC.

You can broadcast motion pictures of this unit live by
setting up a link between the “LUMIX CLUB” and
USTREAM.

Each use of a Wi-Fi function is stored in the Wi-Fi
connection history. Connecting from the history allows
you to easily set up a connection using the previous
connection settings.

24

SQT0003 (ENG)

If the Wi-Fi connection cannot be established

Problem Check points

It cannot connect
to the wireless
access point.

The wireless
access point is not
detected.

Radio waves of the
wireless access
point get
disconnected.

(General)

≥ Turn ON the wireless access point.
≥ Approach the wireless access point and reconnect.
≥ If it takes time to complete the connection, the Wi-Fi connection will be

aborted.
Reset the connection settings.

≥ Check how to connect to the wireless access point and how to set the

security settings.

≥ Make sure the wireless access point is registered in this unit.
≥ The device may be unable to locate the wireless access point due to

problems with the signal. Use [Manual Setting].

([WPS Connection])

≥ Make sure the wireless access point is in the correct WPS standby

mode.

≥ Make sure the PIN code has been correctly input.

([Search for wireless network] or [Manual Setting])

≥ Make sure the SSID and Password have been correctly input.
≥ Check the Authentication method, Encryption type, and Encryption

key (Password).

≥ The condition may improved by moving the location or changing the

angle of the wireless access point.

≥ If you use another 2.4 GHz band device such as a microwave oven or

cordless telephone nearby, you may interrupt the signal. Keep a
sufficient distance from these types of devices.

　(ENG) SQT0003

25

Problem Check points

The Wi-Fi
connection is not
possible between
this unit and a
smartphone.

It takes long time
every time to
connect to a
smartphone.

This unit is not
displayed in the
Wi-Fi setting
screen of the
smartphone.

The Wi-Fi
connection is
disconnected
immediately.

Cannot be
connected using
NFC.

(Wireless Access Point Connection)

≥ Make sure the smartphone is properly connected to the wireless

access point by checking the Wi-Fi settings of the smartphone.

≥ Make sure this unit and the smartphone are connected to the same

wireless access point.

≥ Make sure the wireless access point is registered in this unit.

(Direct Connection)

≥ Make sure the smartphone is properly connected to this unit by

checking the Wi-Fi settings of the smartphone.

≥ Make sure the SSID and Password have been correctly input.
≥ Make sure the smartphone is not connected to the wireless access

point. If it is connected to the wireless access point, change the Wi-Fi
access point using the smartphone’s Wi-Fi set up.

≥ It may take longer time to connect depending on the Wi-Fi connection

setting of the smartphone, but it is not a malfunction.

≥ Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of

the smartphone.

≥ If there is a setting for avoiding poor connections in the Wi-Fi setting

menu of the Android™ device 4.0 or later version, turn it OFF.

≥ Make sure your smartphone is compatible with NFC. This unit can be

used with NFC-compatible terminals via Android (OS version 2.3.3 or
later).

≥ Make sure the NFC function of your smartphone is ON.
≥ Make sure this unit is not turned off with the power button.
≥ Some smartphones cannot be easily checked simply by touching. If

this unit is not recognized even after touching, change positions and
try again by touching slowly.

≥ Touch again if it does not connect after touch.

26

SQT0003 (ENG)

Others

About copyright

∫ Carefully observe copyright

laws

Whatever you have recorded and created
can be used for your personal entertainment
only. Under copyright laws, other materials
cannot be used without obtaining
permission from the holders of the
copyrights.

∫ Licenses

≥ SDXC Logo is a trademark of SD-3C, LLC.
≥ “AVCHD”, “AVCHD Progressive” and the

“AVCHD Progressive” logo are trademarks of
Panasonic Corporation and Sony
Corporation.

≥ Manufactured under license from Dolby

Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.

≥ HDMI, the HDMI Logo, and High-Definition

Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing
LLC in the United States and other countries.

≥ x.v.Color
≥ iMovie, Mac and Mac OS are trademarks of

≥ Android and Google Play are trademarks or

≥ The Wi-Fi CERTIFIED Logo is a certification

≥ The Wi-Fi Protected Setup Mark is a mark of

≥ “Wi-Fi”, “Wi-Fi Protected Setup”, “WPA” and

≥ The N-Mark is a trademark or registered

≥ DLNA, the DLNA Logo and DLNA

≥ Other names of systems and products

™

is a trademark.

Apple Inc. registered in the U.S. and other
countries.

registered trademarks of Google Inc.

mark of the Wi-Fi Alliance.

the Wi-Fi Alliance.

“WPA2” are marks or registered marks of the
Wi-Fi Alliance.

trademark of NFC Forum, Inc. in the United
States and in other countries.

CERTIFIED are trademarks, service marks,
or certification marks of the Digital Living
Network Alliance.

mentioned in these instructions are usually
the registered trademarks or trademarks of

the manufacturers who developed the system
or product concerned.

This product is licensed under the AVC patent
portfolio license for the personal and
non-commercial use of a consumer to (i)
encode video in compliance with the AVC
Standard (“AVC Video”) and/or (ii) decode AVC
Video that was encoded by a consumer
engaged in a personal and non-commercial
activity and/or was obtained from a video
provider licensed to provide AVC Video. No
license is granted or shall be implied for any
other use. Additional information may be
obtained from MPEG LA, LLC.
See http://www.mpegla.com

This product incorporates the software licensed
under the GNU General Public License Version

2.0 (GPL V2.0), the GNU LESSER General
Public License Version 2.1 (LGPL V2.1) or the
other open source software licenses. A copy of
the corresponding source code licensed under
GPL V2.0 or LGPL V2.1 is available to you in
response to your request. For the detailed
terms and conditions thereof and the contact
information, please refer to the Owner’s Manual
shown in the attached Owner’s Manual CD­ROM.

.

(ENG) SQT0003

27

Others

HC-V550

HC-V250

Specifications

High Definition Video Camera

Information for your safety

Power source:

DC 5.0 V (When using AC adaptor)
DC 3.6 V (When using battery)

Power consumption:

Recording;

4.9 W

4.7 W

Charging; 7.7 W

Motion picture recording format:

[AVCHD];
AVCHD format version 2.0 compliant (AVCHD
Progressive)
[

MP4/iFrame

MPEG-4 AVC file format compliant (.MP4)

Motion picture compression:

MPEG-4 AVC/H.264

Audio compression:

[AVCHD];
Dolby
[

MP4/iFrame

AAC/2 ch

];

®

Digital/2 ch

];

Recording mode and transfer rate:
[AVCHD]

[1080/60p];
Maximum 28 Mbps (VBR)
[PH];
Maximum 24 Mbps (VBR)
[HA];
Average 17 Mbps (VBR)
[HG];
Average 13 Mbps (VBR)
[HE];
Average 5 Mbps (VBR)

[MP4/iFrame]

[1080];
Maximum 28 Mbps (VBR)
[720];
Average 9 Mbps (VBR)
[iFrame];
Maximum 28 Mbps (VBR)
Refer to the Owner’s Manual (PDF format) for
the picture size and recordable time of a
motion picture.

Still picture recording format:

JPEG (Design rule for Camera File system,
based on Exif 2.2 standard)
Refer to the Owner’s Manual (PDF format) for
picture size of a still picture and number of
recordable pictures.

Recording media:

SD Memory Card
SDHC Memory Card
SDXC Memory Card
Refer to the Owner’s Manual (PDF format) for
details on SD cards usable in this unit.

Image sensor:

1/5.8 z 1MOS image sensor
Total; 2510 K
Effective pixels;

Motion picture; 2200 K (16:9)*
Still picture;
2200 K (16:9), 1700 K (4:3), 1670 K (3:2)

28

SQT0003 (ENG)

Lens:

HC-V250

HC-V550

HC-V250

HC-V250

HC-V250

HC-V550

HC-V250

Auto Iris, 50k optical zoom, F1.8 to F4.2
Focal length;

2.06 mm to 103 mm
Macro (Full range AF)
35 mm equivalent;

Motion picture;

28.0 mm to 1740 mm (16:9)*
Still picture;

28.0 mm to 1740 mm (16:9),

34.0 mm to 1766 mm (4:3),

33.6 mm to 1714 mm (3:2)

Minimum focus distance;

Normal; Approx. 2.0 cm (0.8q) (Wide)/
Approx. 2.2 m (7.2 feet) (Tele)
Tele Macro; Approx. 1.1 m (3.6 feet) (Tele)
Intelligent Auto Macro;
Approx. 1.0 cm (0.4q) (Wide)/
Approx. 1.1 m (3.6 feet) (Tele)

Zoom:

i.Zoom OFF 62k*, 90k i.Zoom, 150k/3000k
digital zoom
(Using image sensor effective area)

*

HC-V550

When [O.I.S.] is set to [Standard] and Level
Shot Function is set to off.

When [O.I.S.] is set to [Standard].

Image stabilizer function:

Optical (Hybrid Optical Image Stabilizer, Active
Mode (Rotation correction), Optical Image
Stabilizer Lock, Level Shot Function)

Optical (Active Mode, Optical Image Stabilizer
Lock)

Creative Control:

[Miniature Effect]/[Silent movie]/[8mm movie]/
[Time Lapse Rec]

Monitor:

HC-V550

3.0z wide LCD monitor (Approx. 460 K dots)

Minimum required illumination:

Approx. 4 lx (1/30 with Low Light Mode in the
Scene Mode)
Approx. 1 lx with the Night Mode function

AV connector video output level:

1.0 Vp-p, 75 h, NTSC system

HDMI mini connector video output level:

HDMI™ (x.v.Color™) 1080p/1080i/480p

AV connector audio output level (Line):

251 mV, 600 h, 2 ch

HDMI mini connector audio output level:

[AVCHD];
Dolby Digital/Linear PCM
[iFrame], [MP4];
Linear PCM

USB:

Reader function

SD card; Read only (No copyright protection

support)
Hi-Speed USB (USB 2.0), USB terminal Type
micro AB
USB host function (for USB HDD)
Battery charging function (Charges from USB
terminal when the main unit is off)

Dimensions:

HC-V550

53 mm (W)k61 mm (H)k116 m m ( D)
[2.087 q (W)k2.402 q (H)k4.567 q (D)]
(including projecting parts)

53 mm (W)k59 mm (H)k116 m m ( D)
[2.087 q (W)k2.323 q (H)k4.567 q (D)]
(including projecting parts)

Mass (Weight):

Approx. 235
[without battery (supplied) and an SD card
(optional)]

Approx. 216
[without battery (supplied) and an SD card
(optional)]

g (Approx. 0.518 lbs.)

g (Approx. 0.476 lbs.)

2.7z wide LCD monitor (Approx. 230 K dots)

Microphone:

Stereo (with a Zoom Microphone)

(ENG) SQT0003

29

Mass (Weight) in operation:

HC-V550

HC-V250

Approx. 280
[with battery (supplied) and an SD card
(optional)]

Approx. 261
[with battery (supplied) and an SD card
(optional)]

Operating temperature:

0°Cto40°C (32°Fto104°F)

Operating humidity:

10%RH to 80%RH

Battery operation time:

See page 13

g (Approx. 0.617 lbs.)

g (Approx. 0.575 lbs.)

Wireless transmitter:

Compliance standard; IEEE802.11b/g/n
Frequency range used;
Central frequency 2412 MHz to 2462 MHz
[11ch]
Encryption method; Wi-Fi compliant WPA™/
WPA2™/WEP
Access method; Infrastructure mode

NFC:

Compliance standard; ISO/IEC 18092 NFC-F
(Passive Mode)

AC adaptor

Information for your safety

Power source:

AC 110 V to 240 V, 50/60 Hz

AC input:

0.25 A

DC output:

DC 5.0 V, 1.8 A

Dimensions:

66.4 mm (W)k58.5 mm (H)k31 mm (D)
[2.62 q (W)k2.30 q (H)k1.22 q (D)]

Mass (Weight):

Approx. 60

g (Approx. 0.132 lbs.)

30

SQT0003 (ENG)

Others

Optional accessories

Some optional accessories may not be available in some countries.

Accessory No. Figure Description

VW-BC10PP Battery charger

VW-VBT190

VW-VBT380 Rechargeable Lithium Ion Battery

RP-CDHM15
RP-CDHM30

VW-SK12PP Shoe adaptor

VW-ACT190PP Accessory kit

VW-LED1PP

VW-CTR1PP Remote Pan Tilt Cradle

VW-SCA100 Suction Cup Mount

RP-CMC10PP Video Camera Mount (For Handlebar)

*1

*2

Rechargeable Lithium Ion Battery
Pack

Pack

HDMI mini cable

LED Video Light

*1 Please refer to page 13, concerning the battery charging time and available recording time.
*2 To use the LED Video Light/VW-LED1PP, the Shoe adaptor/VW-SK12PP is required.

NOTE:
Accessories and/or model numbers may vary by country. Please consult your local dealer.
Product numbers correct as of Nov. 2013. These may be subject to change.

(ENG) SQT0003

31

Accessory Order Form (For USA and Puerto Rico Customers)

TO OBTAIN ANY OF OUR ACCESSORIES YOU CAN DO ANY OF

THE FOLLOWING:

VISIT YOUR LOCAL PANASONIC DEALER

OR

YOU MAY CONTACT US DIRECTLY AT: 1-800-237-9080 (FAX ONLY)

OR

MAIL THIS ORDER TO: PANASONIC NATIONAL PARTS CENTER

20421 84th Avenue South, Kent, WA 98032

Ship To:
Mr.
Mrs.
Ms.

First Last

Street Address

City State Zip

Phone#:
Day

( )

Night ( )

4. Shipping information (UPS delivery requires complete street address)

Please photocopy this form when placing an order.

3. Method of payment (check one)

American Express

VISA

MasterCard

(Please do not send cash)

2. Items Ordered

QuantityAccessory # Price Each Description

Total Price

$6.95

Subtotal

Your State & Local Sales Tax

Shipping & Handling

To ta l

1. Model #

Discover

Expiration Date

Credit Card #

Customer Signature

In CANADA, please contact your local Panasonic dealer for more information on
Accessories.

32

SQT0003 (ENG)

Others

Panasonic ProductsLimited Warranty

Limited Warranty Coverage (For USA and Puerto Rico Only)

If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name Parts Labor

Days 09 1 Year High Definition Video Camera

All included Accessories
(Except Non-Rechargeable Batteries)

90 Days

10 Days

Not Applicable

Only Non-Rechargeable Batteries

Not Applicable

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies
to products purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold “as is”.

Mail-In Service--Online Repair Request

Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair.

When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s
Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping
Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as
Panasonic is committed to providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number where you can be reached.
A valid registered receipt is required under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.

Limited Warranty

(ONLY FOR U.S.A. AND PUERTO RICO)

(ENG) SQT0003

33

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media
or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the warranty period, you may contact
your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/support

or, contact us via the web at:

http://www.panasonic.com/contactinfo

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Owner's Manual online for all Panasonic Products
by visiting our Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
[e-mail]
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

As of November 2013

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning
damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of God.

34

SQT0003 (ENG)

Others

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT – LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under
normal use and for a period as stated below from the date of original purchase agrees to, at its option
either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will
be made by Panasonic Canada Inc.

Camcorder Products - One (1) year, parts and labour

This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product
mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold
“as is”, and which product was delivered to you in new condition in the original packaging.

IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND
PLACE OF PURCHASE IS REQUIRED

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, improper batteries, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is
attributable to acts of God.

Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are
warranted for ninety (90) days from date of original purchase.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.

(As examples, this warranty
excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for illustration only.)

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable. This warranty gives you specific legal rights and you may have other rights which
vary depending on your province or territory.

WARRANTY SERVICE

For product operation, repairs and information assistance, please visit our Support page:

www.panasonic.ca/english/support

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton.

Include details of the defect claimed, and proof of date of original purchase.

Warranty (For Canadian Customers)

(ENG) SQT0003

35

SQT0003

F0114SL0

Panasonic Corporation of North America

Two Riverfront Plaza, Newark, NJ 07102-5490

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario, L4W 2T3

© Panasonic Corporation 2013
Printed in Malaysia