Panasonic DX-800 User Manual

Facsimile

Your Machine

Getting to Know

Operating Instructions

(For Internet Fax)

Model No.

DX-800

Machine

Installing Your

Programming

Your Machine

Basic OperationsAdvanced

Features

Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.

English

Network FeaturesPrintout Journals

and Lists

Problem Solving Appendix

IMPORTANT INFORMATION

When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting.

Model No. Serial No.

Date of Purchase

Dealer

Address

Telephone Number ( ) –

Supplies Telephone Number ( ) –

Service Telephone Number ( ) –

User Information

Company Name:

Address:

Dept.:

City: State: Zip Code:

Tel. No.: Fax No.:

Internet Parameters (See page 49)

IP Address:

Subnet Mask:

Default Gateway IP Address:

Primary DNS IP Address:

Secondary DNS IP Address:

Email Address:

SMTP Server IP Name: or SMTP Server IP Address:

POP Server Name: or POP Server IP Address:

POP User Name: POP Possword: (for security, do not write it in - but keep it in a safe place)

LDAP Server Name: or LDAP Server IP Address:

LDAP Log In Name:

LDAP Password:

LDAP Search Base:

Host Name:

Model and Serial Number

Copyright © 2003 by Panasonic Communications Co., Ltd. All rights reserved. Unauthorized copying and distribution is a violation of law. Printed in Japan. The contents of these Operating Instructions are subject to change without notice.

Getting to Know Your Machine

Safety Information.......................................................................................................... 9

Precaution....................................................................................................................... 11

Function Key................................................................................................................... 12

External View .................................................................................................................. 13

Control Panel .................................................................................................................. 14

Pre Installation Information........................................................................................... 16

■ Setup as SMTP Mail Server ........................................................................... 17

■ Setup as POP3 Client .................................................................................... 18

Internet Communication Features ................................................................................ 21

■ Internet Fax Transmission.............................................................................. 21

■ Direct SMTP (Direct IFAX XMT)..................................................................... 22

■ Internet Mail Reception .................................................................................. 23

■ Inbound Routing ............................................................................................. 24

■ Fax Forward ................................................................................................... 25

■ Network Scanner............................................................................................ 25

■ Network Printer............................................................................................... 26

■ Relayed Transmission.................................................................................... 27

■ Dynamic Host Configuration Protocol (DHCP)............................................... 28

■ SMTP Authentication...................................................................................... 28

■ Lightweight Directory Access Protocol (LDAP) .............................................. 29

Important Information.................................................................................................... 30

Installing Your Machine

Main Unit and Accessories............................................................................................ 32

Installing the Accessories ............................................................................................. 33

Installing the Toner Cartridge ....................................................................................... 34

Loading the Recording Paper ....................................................................................... 36

■ How to Load the Recording Paper ................................................................. 36

Adjusting the Paper Cassette for the Paper Length ................................................... 38

■ How to Adjust the Paper Cassette for the Paper Length................................ 38

Adjusting the Paper Cassette for the Paper Width ..................................................... 39

■ How to Adjust the Paper Cassette for the Paper Width ................................. 39

Connecting the LAN Cable, Telephone Line Cable and Power Cord ........................ 40

Setting the Dialing Method (Tone or Pulse)................................................................. 42

Adjusting the Volume .................................................................................................... 43

User Parameters............................................................................................................. 44

■ General Description........................................................................................ 44

■ Setting the Date and Time.............................................................................. 44

■ Setting Your LOGO ........................................................................................ 45

■ Setting Your Character ID .............................................................................. 46

■ Setting Your ID Number (Fax Telephone Number) ........................................ 47

Setting the Internet Parameters .................................................................................... 48

■ Setting the User (Internet) Parameters .......................................................... 48

■ Setting the User Parameters for the LAN Interface ........................................ 49

Programming or Retrieving Parameters via Email...................................................... 51

■ Using Email to Program or Retrieve Parameters ........................................... 51

■ Using a PC to Input the Internet Parameters Remotely ................................. 51

■ Inputting the Internet Parameters for the First Time....................................... 52

■ Retrieving the Internet Parameters for Backup .............................................. 54

■ Editing the Retrieved or Backup Internet Parameters File ............................. 57

Table of Contents

Installing Your Machine

■ Using a PC to Update the Auto Dialer Remotely ........................................... 60

■ Deleting the Entire Auto Dialer....................................................................... 61

■ Programming One-Touch/ABBR. No. for the First Time................................ 62

■ Retrieving One-Touch/ABBR. No. Data for Backup....................................... 64

■ Editing the Retrieved or Backup One-Touch/ABBR. No. Data File................ 66

■ Using Email to Retrieve the Journal............................................................... 68

Programming Your Machine

Programming Email Address and Telephone Numbers ............................................. 70

■ Programming the Auto Dialer......................................................................... 70

■ Editing or Erasing the Auto Dialing Number / Email Address ........................ 74

■ Printing Out a Directory Sheet ....................................................................... 77

Customizing Your Machine ........................................................................................... 78

■ General Description ....................................................................................... 78

■ Setting the Fax Parameters .......................................................................... 78

■ Fax Parameter Table ..................................................................................... 79

Basic Operations

Loading Documents....................................................................................................... 86

■ Documents You Can Send ............................................................................ 86

■ Documents You Cannot Send ....................................................................... 86

■ How to Load Documents................................................................................ 87

Basic Transmission Settings ........................................................................................ 88

■ General Description ....................................................................................... 88

■ Contrast ......................................................................................................... 88

■ Resolution ...................................................................................................... 88

■ Verification Stamp.......................................................................................... 89

■ Communication Journal (Comm. Journal) ..................................................... 90

Sending Documents via LAN ........................................................................................ 91

■ General Description ....................................................................................... 91

■ Manual Email Addressing .............................................................................. 92

■ One-Touch Email Addressing ........................................................................ 93

■ Abbreviated Email Addressing ....................................................................... 94

■ Directory Search Dialing ................................................................................ 95

■ Multi-Station Transmission (Broadcasting) .................................................... 97

■ Memory Transmission Reservation (Multi-tasking)........................................ 98

■ Automatic Redialing ....................................................................................... 99

■ Manual Redialing ........................................................................................... 99

■ Selectable Domains ....................................................................................... 100

■ Internet Fax Delivery Notice (MDN) ............................................................... 102

■ Returned Email .............................................................................................. 103

■ Using a Mailing List ........................................................................................ 104

Sending Documents via Telephone Line ..................................................................... 105

■ General Description ....................................................................................... 105

■ Memory Transmission.................................................................................... 106

■ Direct Transmission ....................................................................................... 112

■ Voice Mode Transmission.............................................................................. 116

Table of Contents

Basic Operations

■ Transmission Reservation.............................................................................. 118

■ Redialing ........................................................................................................ 121

Receiving Documents via LAN ..................................................................................... 123

■ General Description........................................................................................ 123

■ Receiving Email from a POP Server .............................................................. 125

Receiving Documents via Telephone Line .................................................................. 128

■ Reception Modes ........................................................................................... 128

■ Telephone Mode ............................................................................................ 129

■ Fax / Tel Auto Switching Mode....................................................................... 130

■ Fax Mode ....................................................................................................... 131

■ TAM (Telephone Answering Machine) Interface Mode .................................. 131

■ Print Reduction............................................................................................... 133

■ Receiving Oversize Documents ..................................................................... 134

■ Substitute Memory Reception ........................................................................ 135

■ Print Collation Mode ....................................................................................... 135

Making Copies ............................................................................................................... 136

Advanced Features

Timer Controlled Communications .............................................................................. 137

■ General Description........................................................................................ 137

■ Deferred Transmission ................................................................................... 137

■ Deferred Polling.............................................................................................. 138

Polling ............................................................................................................................. 139

■ General Description........................................................................................ 139

■ Setting the Polling Password.......................................................................... 139

■ Preparing to be Polled.................................................................................... 140

■ Polling Documents from Another Station ....................................................... 141

Program Keys ................................................................................................................. 142

■ General Description........................................................................................ 142

■ Setting for Group Dialing ................................................................................ 142

■ Setting for Deferred Transmission.................................................................. 143

■ Setting for Deferred Polling ............................................................................ 144

■ Setting for Normal Polling............................................................................... 145

■ Setting for One-Touch Key............................................................................. 146

■ Setting the POP Access Key.......................................................................... 147

■ Using the POP Access Key ............................................................................ 148

■ Changing or Erasing the Program Key Settings............................................. 149

Sender Selection ............................................................................................................ 150

■ General Description........................................................................................ 150

■ Setting the Sender Selection.......................................................................... 150

■ Sending Document with Sender Selection ..................................................... 152

■ Printing the Sender Selection List .................................................................. 153

Subject Line Entry.......................................................................................................... 154

■ General Description........................................................................................ 154

■ Sending Email with Subject Line Entry........................................................... 154

Table of Contents

Advanced Features

Inbound Routing............................................................................................................. 156

■ Setting the Routing Parameters ..................................................................... 156

■ Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing ...... 158

Edit File Mode ................................................................................................................. 160

■ General Description ....................................................................................... 160

■ Printing a File List .......................................................................................... 160

■ Viewing the Contents of a File List................................................................. 161

■ Changing the Start Time or the Station of a File ............................................ 162

■ Deleting a File ................................................................................................ 164

■ Printing Out a File .......................................................................................... 165

■ Adding Documents into a File ........................................................................ 166

■ Retry an Incomplete File ................................................................................ 167

Access Code................................................................................................................... 168

■ General Description ....................................................................................... 168

■ Setting the Access Code................................................................................ 168

■ Operating Your Machine with the Access Code

(Restrict all Operations) ................................................................................ 169

■ Operating Your Machine with the Access Code

(Restrict Access of Fax Parameters Only)..................................................... 169

Receive To Memory........................................................................................................ 170

■ General Description ....................................................................................... 170

■ Setting the RCV To Memory Password ......................................................... 170

■ Setting RCV To Memory ................................................................................ 170

■ Printing Out Documents ................................................................................. 171

Distinctive Ring Detector (DRD) ................................................................................... 172

■ General Description ....................................................................................... 172

Fax Cover Sheet ............................................................................................................. 173

■ General Description ....................................................................................... 173

■ Using the Fax Cover Sheet ............................................................................ 173

PIN Code Access............................................................................................................ 175

■ General Description ....................................................................................... 175

■ Selecting the Access Method (Prefix or Suffix).............................................. 175

■ Dialing with a PIN Code ................................................................................. 176

Fax Forward .................................................................................................................... 177

■ Setting Fax Forward....................................................................................... 177

Ifax Return Receipt......................................................................................................... 178

■ General Description ....................................................................................... 178

Network Features

Network Scanner............................................................................................................ 179

■ General Description ....................................................................................... 179

Network Printer............................................................................................................... 180

■ General Description ....................................................................................... 180

Relayed Transmission ................................................................................................... 181

■ General Description ....................................................................................... 181

■ Relay Network................................................................................................ 182

■ Setting Up Your Machine as an Internet Relay Station.................................. 184

■ Setting Up Your Machine for Relayed Transmission ..................................... 185

■ Sending Documents via Internet Relay.......................................................... 187

Table of Contents

Network Features

■ Sending Document(s) from a PC to a G3 Fax Machine ................................. 190

■ Printouts and Reports..................................................................................... 192

Selective Reception ....................................................................................................... 194

■ General Description........................................................................................ 194

■ Setting the Selective Reception ..................................................................... 194

Password Communications .......................................................................................... 195

■ General Description........................................................................................ 195

■ Compatibility with Other Machines ................................................................. 195

■ Setting Password Transmission ..................................................................... 196

■ Setting Password Reception .......................................................................... 197

■ Using Password Transmission ....................................................................... 198

■ Using Password Reception ............................................................................ 199

Confidential Mailbox ...................................................................................................... 200

■ General Description........................................................................................ 200

■ Confidential Mailbox ....................................................................................... 200

■ Sending a Confidential Document to a Remote Station's Mailbox ................. 201

■ Polling a Confidential Document from a Remote Station's Mailbox ............... 202

■ Receiving a Confidential Document to Your Machine's Mailbox .................... 203

■ Storing a Confidential Document in Your Machine's Mailbox......................... 204

■ Printing Out a Confidential Document from Your Machine's Mailbox............. 205

■ Deleting a Confidential Document Stored in Your Machine's Mailbox ........... 206

Sub-addressing .............................................................................................................. 207

■ General Description........................................................................................ 207

■ Setting the Sub-address into a One-Touch/ABBR. Dialing Numbers............. 208

■ Sending a Document with Sub-address ......................................................... 209

Printout Journals and Lists

Journals and Lists.......................................................................................................... 210

■ General Description........................................................................................ 210

■ Transaction Journal........................................................................................ 210

■ Individual Transmission Journal (Ind. XMT Journal) ...................................... 211

■ Communication Journal (Comm. Journal) ...................................................... 214

■ One-Touch/Abbreviated and Directory Search List........................................ 216

■ Program List................................................................................................... 219

■ FAX Parameter List ........................................................................................ 220

■ Toner Cartridge Order Forms......................................................................... 221

Table of Contents

Problem Solving

Troubleshooting ............................................................................................................. 222

■ Information Codes.......................................................................................... 226

■ Email ABBR Programming Errors .................................................................. 229

■ Clearing a Recording Paper Jam ................................................................... 231

■ Clearing a Document Jam ............................................................................. 232

■ Cleaning the Document Scanning Area ......................................................... 233

■ Cleaning the Printer Roller ............................................................................. 234

■ Adjusting the Automatic Document Feeder (ADF)......................................... 235

■ Verification Stamp.......................................................................................... 236

■ Checking the Telephone Line ........................................................................ 237

Appendix

Specifications................................................................................................................. 238

Recording Paper Specifications ................................................................................... 241

Options and Supplies .................................................................................................... 242

■ Installing the Flash Memory Card .................................................................. 243

FCC Notice for User in USA .......................................................................................... 244

Notice to User in Canada............................................................................................... 246

Glossary.......................................................................................................................... 248

ITU-T Image No. 1........................................................................................................... 253

Index ................................................................................................................................ 254

Getting to Know Your Machine

Safety Information

Getting to Know

Your Machine

WARNING

• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.

• THIS PRODUCT UTILIZES A LASER. ONLY QUALIFIED SERVICE PERSONNEL SHOULD ATTEMPT TO SERVICE THIS DEVICE DUE TO POSSIBLE EYE INJURY.

CAUTION

THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

• THE POWER CORD ON THIS EQUIPMENT MUST BE USED TO DISCONNECT THE MAIN POWER. PLEASE ENSURE THAT THE SOCKET OUTLET IS NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

denotes a potential hazard that could result in serious injury or death.

- USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER

• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.

Product complies with DHHS Rules 21 CFR Subchapter J in effect at date of manufacture.

Manufacturer's name and address

Factory ID

Safety Information

CAUTION

• TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE.

• DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE, NEAR A BATH TUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT OR NEAR A SWIMMING POOL.

• AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING.

• DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.

• USE ONLY THE POWER CORD INDICATED IN THIS MANUAL.

denotes hazards that could result in minor injury or damage to the machine.

Precaution

Getting to Know

Your Machine

CAUTION

denotes hazards that could result in minor injury or damage to the machine.

Do not install the machine near heating or an air conditioning unit.

Avoid exposure to direct sunlight.

Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.

Do not block the ventilation openings.

Do not place heavy objects or spill liquids on the machine.

Function Key

Any function can be started by first pressing and then enter the function number, or by

pressing or scroll key repeatedly until the desired function appears on the display.

FUNCTION

Deferred Communication

1 = XMT 2 = Polling

Advanced Communication

1 = Not Used 2 = Confidential Communication 3 - 4 = Not Used 5 = LAN Relay XMT

Polling

1 = Polling 2 = Polled

Print List

1 = Journal (Print/View) 2 = One-Touch/Abbreviated/Directory Search List 3 = Program List 4 = Fax Parameter List 5 = Not Used 6 = Individual XMT Journal 7 = Directory Sheet

Set Mode

1 = User Parameters

• Date & Time

• Time Zone

• Logo

• Character ID

• ID Number (Fax Telephone Number)

• IP Address (This is a partial list, for additional

Functions, see page 49) 2 = One-Touch/Abbreviated Numbers 3 = Program Keys 4 = Fax Parameters 5 - 7 = Not Used 8 = Maintenance

• Cleaning Printer Roller

• Toner Order Form

Select Mode

1 = Communication Journal = OFF/ON/INC 2 = Delivery Notice = OFF/ON 3 = Cover Sheet = OFF/ON 4 = Password-XMT = OFF/ON 5 = RCV to Memory = OFF/ON 6 = XMT File Format = TIFF/PDF 7 - 8 = Not Used 9 = Memory XMT = OFF/ON

Edit File Mode

1 = File List (Print/View) 2 = Change Time/Station 3 = Delete File 4 = Print File 5 = Add Document 6 = Retry Incomplete File

External View

Document Sub Tray

Getting to Know

Your Machine

Recording Paper Tray

Recording Paper Sub Tray

Printer Cover

Handset (Available as an option, see page 242)

ADF Door

Control Panel

Document Return Tray (Set on the upper Recording Paper Cassette)

Recording Paper Cassette (Standard)

250-sheet Recording Paper Cassette (Available as an option, see page 242)

Control Panel

- Used to enter a pause when recording or dialing a telephone number, or to redial the last dialed number.

- Used to start Abbreviated Dialing. (See pages 94, 109 and 114)

- Used to separate the Sub-Address from the telephone number when dialing, or to

access some features of your PBX.

- Used to start On-Hook Dialing. (See page 117)

DX-800

Keypad

- Used for manual number dialing, recording phone numbers, and numerical entries.

Tone Key

- Used to temporarily change the dialing mode to Tone when Pulse mode is set. As a convenience it

can also be used to enter a period "." while entering IP Address information.

DX-800

- Used to switch the machine into energy saving mode. (See page 81)

- Used to set Normal, Lighter or Darker. (See page 86)

- Used to set Standard, Fine, Super-Fine, Halftone (Fine) or Halftone (S-Fine). (See page 88)

- Used to turn the verification stamp On or OFF. Lights when the verification stamp is set to ON.

- Blinks when the machine is transmitting a document or receiving.

- Lights when trouble occurs.

- Used to select Email communication (Internet Fax).

- Press this button when you want to stop the communication, registration operation, or audible tone.

- Used to make copies and set operations. (See page 136)

- Used to reset all the previously set functions.

- Used to correct entered numbers or characters (Backspace).

Control Panel

Used for the following:

- Start or select a function.

- Search for a station name. (See pages 15, 109 and 115)

- Adjust the monitor and ringer volumes. (See page 43)

- Move the cursor while entering numbers and characters.

- Search the station name for Directory Search Dialing.

- Confirm the entered station for multi-station communication.

- Confirm the current communication modes (e.g. Page number, ID, Dialed Telephone number, File number) when the unit is ON LINE.

Getting to Know

Your Machine

DX-800

One-Touch Keys (01-28)

- Used for One-Touch Dialing. (See pages 93, 110 and 111)

Program Keys (P1-P4)

- Used to record long dialing procedures or Group Dialing Number keys. (See pages 142 to 149)

Character Keys

- The One-Touch Keys and Program Keys serve as character and symbol input keys which are used to record your LOGO, character ID and station name.

- Used to enter a symbol for the LOGO, character ID, station name and for the email address. Use or to select the desired symbol(s).

- Used to insert a space while entering LOGO, character ID, station name and email address.

- Used to switch between upper and lower character set.

Pre Installation Information

Before setting up your Panasonic machine on your network, please read this entire section to be familiar with its functions.

Your machine is able to perform the following when connected to a 10Base-T/100Base-TX Ethernet LAN (local area network):

• Send paper-based information as an Internet Email.

• Send Internet fax message (Direct IFAX XMT).

• Receive and print an Internet Email automatically.

• Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular G3 fax machine (see "Fax Forward" on page 177).

• Route received G3 fax message automatically to the sender-specified Email address or G3 fax machine using ITU-T SUB-Address (see "Inbound Routing" on pages 156 to 159).

• Route received G3 fax messages automatically to the preprogrammed Email address or G3 fax machine using the sender’s fax ID code (see "Inbound Routing" on pages 156 to 159).

• Relay an Internet Email to a G3 fax machine via regular fax transmission (see "Relayed Transmission" on pages 181 to 193).

• Network scanning and printing.

To utilize the above functions, your machine needs to be set up properly on your network. Please contact

your network administrator for actual network setup.

Copy the Pre-installation Information form found at the end of this section on page 19, record the MAC Address on the form and ask your network administrator to complete the remaining information on the form. The MAC Address of your machine can be found in the Fax Parameter List printout (press

FUNCTION

Your machine can be set up as either SMTP mail server or POP3 client. Dependent on the type of setup, different functions are available as follows.

Sending paper-based information as an Internet Email

Sending and Receiving the Internet fax message with Direct SMTP protocol.

Receive and print an Internet Email automatically

Receive and print an Internet Email manually

Forward received G3 fax message or Email automatically

Route received G3 fax message automatically

Relay an Internet Email to G3 fax machine

SET

Function SMTP Server Setup POP3 Client Setup

Yes Yes

Yes No

Yes Yes

No Yes

Yes Yes

Yes No

NOTE

1. To function as SMTP mail server, your machine's email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: Internet_Fax@fax01.panasonic.com

2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual retrieval of mail when configured as POP3 client.

3. If you are using DHCP to acquire the network parameters, contact your Network Administrator to reserve the obtained IP Address printed on the Fax Parameter List.

4. Your machine will receive, print, forward or relay emails in text message format and TIFF-F image file attachment only.

Pre Installation Information

Setup as SMTP Mail Server

To install your machine as SMTP mail server, the following network parameters need to be programmed on your network and on your machine.

• IP Address of the DNS Server (if not available, see Note 2)

• IP Address of your machine

• Subnet Mask of your machine

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Gateway

• Email Address of your machine (see Note 1)

•Host Name

• SMTP Authentication Name (when authentication with the SMTP server is required)

• SMTP Authentication Password (when authentication with the SMTP server is required)

Email (from your machine to a PC) and Direct IFAX XMT Transmission

ifaxuser@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

Getting to Know

Your Machine

Direct IFAX XMT

Router(Gateway)

SMTP

POP3

ifaxuser@fax02.panasonic.com

popuser001@panasonic.com

Email (from a PC to your machine) and Direct IFAX XMT Reception

ifaxuser@fax01.panasonic.com

Direct IFAX XMT

Router(Gateway)

SMTP

popuser001@panasonic.com

ifaxuser@fax02.panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

NOTE

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP Server.

Pre Installation Information

Setup as POP3 Client

To install your machine as POP3 Client, the following network parameters need to be programmed on your network.

• IP Address of the DNS Server (if not available, see Note 2)

• IP Address of your machine

• Subnet Mask of your machine

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Gateway

• POP Server Name or IP Address

• POP User Account Name

•POP Password

• Email Address of your machine (see Note 1)

Email Transmission (from your machine to a PC)

ifaxuser@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

Router(Gateway)

popuser001@panasonic.com

Email reception (from a PC to your machine)

ifaxuser@panasonic.com

Router(Gateway)

popuser001@panasonic.com

SMTP

POP3

SMTP

POP3

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

NOTE

1. The email address format can be the same as your regular email address. If your email address is popuser001@panasonic.com, your machine's email address can be Internet_Fax@panasonic.com.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

Pre Installation Information

For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN. Important: Make a copy of this page and ask the Network Administrator to complete the required

information. After its returned, transfer the information to the back side of the front cover of this manual for future reference and troubleshooting.

User Information

Company Name Address Dept. City State Zip Code Tel. No. Fax No.

Internet Parameters (See page 49)

(1) IP Address: (2) Subnet Mask: (3) Default Gateway IP Address: (4) Primary DNS IP Address: (5) Secondary DNS IP Address: (6) Email Address: (7) SMTP Server IP Name : or *SMTP Server IP Address: (8) POP Server Name: or *POP Server IP Address: (9) POP User Name: (10) POP Password: (11) LDAP Server Name: or LDAP Server IP Address (12) LDAP Log In Name: (13) LDAP Password: (14) LDAP Search Base: (15) Host Name: (16) Default Subject: (17) Default Domain:

(18) Selectable Domains:

1. 6.

2. 7.

3. 8.

4. 9.

5. 10. (19) Remote Password: (20) Relay XMT Password: (21) Manager’s Email Address:

(22) Relay Domains (Domains Authorized for Relay Transmission):

1. 6.

2. 7.

3. 8.

4. 9.

5. 10. (23) Community Name (1): (24) Community Name (2): (25) Device Name: (26) Device Location:

Getting to Know

Your Machine

NOTE

1. Items in Bold, depict information obtained from you Network Administrator.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names (items 3 and 7 above). If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

3. If required, the MAC Address of your machine can be obtained from the Fax Parameter List

printout, by pressing .

FUNCTION

SET

Pre Installation Information

Explanation of Contents

MAC Address : MAC Address of your machine can be found in the Fax Parameter

List printout (press ).

(1) IP Address : The Internet Protocol (IP) address assigned to your machine.

(2) Subnet Mask : The Subnet Mask number.

(3) Default Gateway IP Address : The Default Gateway's IP Address.

(4) Primary DNS Server IP Address : The IP address of the Primary DNS Server.

(5) Secondary DNS Server IP Address : The second IP address of the Primary DNS Server.

(6) Email Address : The email address assigned to your machine. (Up to 60 characters)

(7) SMTP Server Name or SMTP Server IP

Address

(8) POP Server Name or POP Server IP

Address

(9) POP User Name : POP User Name. (Up to 40 characters)

(10) POP Password : POP Password. (Up to 10 characters)

(11) LDAP Server Name : The LDAP Server Name or IP Address. (Up to 60 characters)

(12) LDAP Log In Name : LDAP Login Name. (Up to 40 characters)

(13) LDAP Password : LDAP Password. (Up to 10 characters)

(14) LDAP Search Base : LDAP Search Base. (Up to 60 characters)

(15) Default Subject : The information to be added to the Subject Line for all outgoing

(16) Default Domain : Specify the Domain Name (up to 50 characters) to be added to

(17) Host Name : The name assigned to your machine. (Up to 60 characters)

(18) Selectable Domains : Enter up to 10 Domain Names that can be selected during manual

(19) Remote Password : Enter a security password (up to 10 characters) to allow Remote

(20) Relay XMT Password : Enter a password to provide network security to your Relay Station

(21) Manager’s Email Address : Enter you Department Manager’s email address for notification of all

(22) Relay Domain (01 to 10) : Enter up to 10 Domain Names that are authorized to access your

(23) Community Name (1) : Community Name used for the Network Device Locator. (Up to 32

(24) Community Name (2) : Community Name used for the Network Device Locator. (Up to 32

(25) Device Name : Device Name used for the Network Device Locator. (Up to 32

(26) Device Location : Device Location for the Network Device Locator. (Up to 32

: The SMTP Server Name (up to 60 characters). The SMTP Server

IP Address.

: The POP Server Name. (Up to 60 characters) The POP Server IP

Address.

emails. (Up to 40 characters)

frequently used or incomplete outgoing email addresses (i.e. @yourcompany.com).

email addressing. (Up to 30 characters)

Programming of the Internet Parameters and Auto Dialer or the retrieval of the Journal via email.

(for G3 relay purposes). (Up to 10 characters)

Internet relayed transmissions for supervision and cost control purposes. (Up to 60 characters)

Internet Fax for Relayed Transmission Request. (Up to 30 characters)

characters).

FUNCTION

SET

NOTE

1. All IP Addresses consist of 4 parts separated by periods "." (i.e. 165.113.245.2). For your convenience, you can use the TONE key to enter a period "." while entering the IP Address information.

Internet Communication Features

Internet Fax Transmission

Your machine allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F or PDF* file, and then transmitted to the remote location as an attachment file to an email using MIME encoding.

Note: PDF file is only available if sending the document(s) to a PC.

The email system at the receiving end must support MIME. Otherwise, the attachment file will be detached and lost.

When you send an email message to someone, your machine uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail server, which in turn uses SMTP to send your mail to the Internet.

Internet Fax Delivery Notice (MDN)

If the sender (Internet Fax) desires a processing confirmation, it must request a Message Disposition Notification when sending the message itself to a device supporting this notification function.

Getting to Know

Your Machine

Several email applications such as Eudora and Outlook Express support and are able to respond to the delivery confirmation notification sent from the Internet Fax. As well as send a request for notification to the Internet Fax by email applications that support MDN (Message Disposition Notification) function.

For additional details on MDN, consult a suitable reference such as the Help file and the User's Guide of each respective email application.

Internet Fax Transmission

Message Delivery Notification (MDN)

DN request

Internet Fax Internet Fax

MDN request

response Capability Notification

MDN response

Capability Notification

MDN response

Eudora, Outlook Express, etc.

Legend :

: MDN Request from the Originator

: MDN Response with Capability Notification from the Recepient

: MDN Response from the Recipient

Eudora, Outlook Express, etc.

Internet Communication Features

Direct SMTP (Direct IFAX XMT)

Simple Mail Transfer Protocol (SMTP) is used to transfer mail reliably and efficiently. An important feature of SMTP is its capability to transport mail across networks, usually referred to as SMTP mail relay by employing SMTP server.

Direct SMTP allows you to transmit documents to another Internet Fax directly without using an SMTP server. For this feature to work reliably, the IP Address should remain unchanged (ask your Network Administrator to reserve the IP Address). The Domain Name of the machines and other record information must be properly registered in the DNS server.

Further more, in common cases only email and web service from the Internet are permitted into the corporate intranet, and corporate network administrators are extremely unwilling to open the firewall for other, incoming services, since each opened path represents additional, potential security threats.

This makes Direct SMTP attractive because it can operate throughout the organization's Intranet.

Capability exchanges and content negotiations are also available to take advantageous communication between Internet Fax communications.

LAN

Internet Fax

Direct SMTP

Typical SMTP

routing

SMTP Server

Capability Exchange

Internet Fax

Internet

Internet Communication Features

Internet Mail Reception

Your machine allows you to receive and print a PC transmitted email automatically or manually, depending on its setup configuration. However, if the received email includes a file attachment in a format other than TIFF-F, such as PDF, Word, Excel, Power Point, your machine prints an error message instead.

Getting to Know

Your Machine

Internet Fax

LAN LAN

Internet Fax

Internet Fax Transmission

Internet

Internet Mail Reception

Internet Communication Features

Inbound Routing

Using the Inbound Routing feature, your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.

When an incoming Internet Fax, email or a regular fax document is received, your machine, checks for the following:

1. First, your machine checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialer and will route the documents to the corresponding stations email address(s) and/or fax telephone number(s).

2. If no sub-address is specified, then your machine tries to match the originating fax machine’s Numeric ID (TSI) with the TSI routing information within its auto dialer and will route the documents to the corresponding stations email address(s) and/or fax telephone number(s).

G3 Fax

Fax Reception

Internet Fax

LAN

Transfer to a G3 Fax

Internet Fax

G3 Fax

NOTE

1. If the originating fax machine does not support the above sub-address function, sub-address destination(s) cannot be selected.

2. Your machine will allow you to register the same sub-address number for an email address and a telephone number. It will also allow you to "tag" multiple email addresses and/or fax telephone numbers for routing.

Internet Communication Features

Fax Forward

Your machine is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination.

Internet Fax

Getting to Know

Your Machine

LAN

Transfer to a PC

G3 Fax

Transfer to a G3 Fax

G3 Fax

Network Scanner

Your machine can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F or PDF attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to include the header when sending a document to an address in the same Domain as specified in the Default Domain parameter. (See Note 1)

NOTE

LAN

Internet Fax

1. When sending to a Domain other than as specified in the Default Domain parameter, the header will be included regardless of the selection.

Internet Communication Features

Network Printer

Your machine can be utilized as a network printer by simply sending the documents created on your PC using various software applications to your machine via TCP/IP protocol.

There a two parts to setting up your machine as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below or install the software from the CD-ROM included with the machine.

The second part requires you to install and configure the software on your PC to work with your machine, (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses:

http://panasonic.co.jp/pcc/en/

LAN

Internet Fax

NOTE

1. The IP Address, Subnet Mask and Default Gateway IP Address (TCP/IP Gateway Address) must be programmed on your machine to use as a Network Printer.

Internet Communication Features

Relayed Transmission

Your machine allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

Using the Sub-address specified by the originating fax machine, your machine can then route the received documents to the remote machine via an email, which can then relay these documents to final destinations where the final recipient is a regular G3 fax machine.

Your machine also allows you to convert a data file from various application programs such as spreadsheet into a TIFF-F format file and then transmit this file attached to an email.

To convert applications into a TIFF-F formatted file, however, requires you to first download the software (TIFF Converter and MAPI Mail Linking program) from the web site listed below or install the software from the CD-ROM included with the machine. (Saved under the English\Extra\Tiff Converter folder) The second part requires you to install the software on your PC. (See the web site for details about the software installation and operation.)

You can download the Panasonic software from any of the following URL addresses:

http://panasonic.co.jp/pcc/en/

Getting to Know

Your Machine

Internet Fax

LAN

Transfer to a G3 Fax

Internet Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

Internet Communication Features

Dynamic Host Configuration Protocol (DHCP)

DHCP is a protocol for dynamically assigning IP addresses to Internet Fax and client PCs. With DHCP, an Internet Fax can automatically acquire a unique IP address each time it connects to a network making IP address management an easier task for network administrators. When an Internet Fax logs on to the network, the DHCP server (see Note) selects an IP address from a master list and assigns it to the system. If you wish to enable the following options on your Internet Fax, a static (reserved by a Network Administrator) IP address and configurations must be used instead of the DHCP operation.

SMTP Receiving G3 Gateway Direct SMTP (Direct IFAX XMT)

Note:

If your machine fails to log onto the DHCP Server, the following message will display on the LCD:

DHCP ERROR

INFO. CODE=722

DHCP NOT RESPONDING 1:RETRY 2:DISABLE

Pressing "1:RETRY":

Will cause the machine to reboot and attempt to reconfigure the TCP/IP.

If your machine still cannot log onto the DHCP Server, you will be required to program the Internet User Parameters yourself manually, or ask your network administrator to resolve the DHCP Server logon problem.

Pressing "2:DISABLE":

Changes the DHCP setting (Fax Parameter No. 169 - DHCP CLIENT) to "1:Invalid", requiring you to program the Internet User Parameters yourself manually.

SMTP Authentication

The Internet's emergence as a worldwide digital infrastructure has dramatically encouraged a market for communications-oriented appliances. However, the no object security technique has gained widespread and dominant use over the Internet due to several reasons.

1. Internet mail is a multi-hop store and forward architecture, and use of channel-based security is generally difficult.

2. No single technique is recommended by the Internet Fax standard.

To improve and robust the system, Authentication through encryption based techniques are provided as a typical solution. The techniques may be associated with the transmission channel, such as by using Simple Authentication and Security layer (SASL). Some Internet Service Providers (ISP) take advantage of Internet mail service by providing an Authentication feature. Your Internet Fax provides the following three Authentication options.

1. SMTP Service Extension for Authentication (SMTP AUTH) -- while sending

2. Lightweight challenge-response mechanism POP (APOP) -- while receiving

3. POP before SMTP -- performs POP procedure prior to every SMTP transaction

Internet Communication Features

Lightweight Directory Access Protocol (LDAP)

For convenience, your Internet Fax has an LDAP client feature to enable the search for recipient's email addresses from the LDAP server, which assists the entering of long email addresses. The Lightweight Directory Access Protocol (LDAP) is a protocol for accessing online directory services. An LDAP client connects to an LDAP server and asks a question. The server responds with an answer. Your Internet Fax indicates the search result from the LDAP server on the LCD display. This enables you to easily choose the recipients you wish to send to and saves you time from entering long and intricate email addresses.

Getting to Know

Your Machine

Important Information

Your machine uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows.

Differences between Internet Fax and Regular Fax

A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange image data. The Internet Fax works like an email, the image data is broken down into packets and transmitted through your Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network, thus saving you long distance costs.

Transmitted Document Confirmation

1. Your machine does not directly connect to the final destination (see Note below), but rather connects to a Mail Server via LAN. Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may be returned from the Mail Server to your machine.

2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination location, traffic on the network or LAN system configuration.

3. Depending on the Mail Server, it is also possible that erroneous mail is not returned at all. Therefore, when transmitting important or time sensitive documents, it is recommended that you follow up with a telephone call to confirm reception.

4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME protocol. Erroneous mail may not be returned depending on the Mail Server.

Note:

1) Fax Parameter 172 (DIRECT IFAX XMT), if set to "Valid," allows you to configure One-Touch/ABBR so

that you can directly send to the destination without going through the Mail (SMTP) Server.

2) Your machine supports the Delivery Notice feature (see page 102).

Your machine Cannot Make a Phone Call via LAN

Your machine can only make a phone call using a regular telephone line (PSTN).

Dual Port Communication

Your machine's dual port capability, allows simultaneous G3 Fax Communication over regular telephone line (PSTN) and LAN Communication.

Transmission Resolution

In view of PC transmission, the factory default setting for the resolution is set to FINE mode. If required, this setting can be changed to Normal.

Internet Mail Reception

1. Your machine can receive text email from a PC and print ANSI characters. It will print a "❚" symbol if an unrecognized character is received.

2. Received email font and character size are fixed and cannot be changed.

3. Text email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size recording paper.

4. If the received text email includes a file attachment in a format other than TIFF-F, such as PDF, Word, Excel, Power Point, your machine prints an error message instead.

5. If the received email includes attached TIFF-F formatted image files, the text and TIFF-F formatted image file will be printed on separate pages.

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