Panasonic DX-2000 User Manual 2

Facsimile

User’s Guide

DX-2000

IMPORTANT INFORMATION

When requesting infor mation, supplies or servi ce, always refer to the model and ser ial number of your machine. The model an d serial number plate (Main Name Plate) is located on the ma chine as shown below. For your convenience, space is provided below to record information you may need in the future for

reference or troubleshooting. Model No. Serial Date of Purchase

Dealer Address Telephone Number ( ) – Supplies Telephone Number ( ) – Service Telephone Number ( ) –

For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN.

User Information

Company Name: Address: Dept.: City: State: Zip Code: Tel. No.: Fax No.:

Internet Parameters (See page 41 to 45) IP Address: Subnet Mask: SMTP Server Name: or SMTP Server IP Address: Default Router IP Address: Email Address: DNS Server IP Address: POP Server Name: or POP Server IP Address: POP User Name: POP Password: Host Name:

(for security, do not write it in - but beep it in a safe place)

Model and Serial Number

Copyright © 1999 by Matsushita Gr ap hic C o mmunication Systems , In c. All rights reserved. Unauthorized copying and dis tribution is a violation of law. Printed in Japan. The contents of this User’s Guide are subject to change without notice.

Table of Contents

GETTING TO KNOW YOUR MACHINE

Safety Information............................................................................................... 6

Introduction.......................................................................................................... 9

Function Key...................................................................................................... 10

External View .......... .. .. ................ ............... .. ................ ............... ... ............... ..... 11

Control Panel..................................................................................................... 12

Pre Installation Information.............................................................................. 14

Setup as SMTP mail server 15 Setup as POP3 Client 16

Internet Communication Features................................................................... 19

Internet Fax Transm ission 19 Internet Mail Reception 19 Inbound Routing 20 Fax Forward 21 Network Scanner 21 Network Printer 22 Relayed Transmission 23

Important Info r m a t io n ........... ... ............... ............... ... ............... ................ .. ....... 2 4

Differences between Internet Fax and Regular Fax 24 Transmitted Document Confirmation 24 DX-2000 Cannot Make a Phone Call via LAN 24 Dual Port Communication 24 Transmission Resolution 24 Internet Mail Reception 24 Sending Document Size via LAN 25 Sending a Document to a PC via LAN 25 Internet Relayed Transmission 25

INSTALLING YOUR MACHINE

Main Unit and Accessories............................................................................... 26

Installing the Accessories................................................................................ 27

Installing the Toner Cartridge..................... ..................................................... 28

Loading the Recording Paper ................................... ....................................... 30

Paper Specification s 30 How to Load the Recording Paper 30

Connecting the Telephone Line Cables and Power Cord.............................. 32

Setting the Dialling Method (Tone or Pulse)................................................... 34

Adjusting the Volume........................................................................................ 35

Setting the Monitor Volume 35 Setting the Ringer Volume 35

User Paramete rs..... ............... ................ .. ............... ................ .. ................ ......... 36

Setting the Date and Time 36 Setting Your Time Difference 37 Setting Your LOGO 38 Setting Your Character ID 39 Setting Your ID Number (Fax Telephone Number) 40

Setting the Internet Parameters........................................................................41

Setting the parameters for the LAN Interface 41 Setting the Internet Relay Station 45

Programming or Retrieving Parameters via Email .........................................46

Using Email to Program or Retrieve Parameters 46 Using a PC to Input the Internet Parameters Remotely 46 To Input the Internet Parameters for the First Time 47 To Retrieve the Internet Parameters for Backup 49 To Edit the Retrieved or Backup Internet Parameters File 51 Using a PC to Update the Auto Dialler Remotely 54 Deleting the Entire Auto Dialler 55 To Program One-Touch / ABBR No. for the First Time 56 To Retrieve One-Touch / ABBR No. Data for Backup 58 To Edit the Retrieved or Backup One-Touch / ABBR No. Data File 60 Using Email to Retrieve the Journal 62

PROGRAMMING YOUR MACHINE

Programming Email Address and Telephone Numbers.................................63

Entering One-Touch/Abbreviated Dialling Numbers 63 Changing or Erasing One-Touch/Abbreviated Dialling Numbers 67 Printing Out a Directory Sheet 70

Customizing Your Machine...............................................................................71

Setting the Fax Parameters 71 Fax Parameter Table 72

BASIC OPERATIONS

Loading Documents...........................................................................................77

Basic Transmission Settings............................................................................79

Sending Documents via LAN............................. .. .. .. .. .......................................81

Multi-Station Transmission (Broadcasting) ............................................................ 87

Transmission Reservation........................................................................................89

Redialling ...................................................................................................................90

Documents You Can Send 77 Documents You Cannot Send 77 How to Load Documents 78

Contrast 79 Resolution 79 Halftone 80 Verification Stamp 80

Manual Number Dialling 82 One-Touch Dialling 83 Abbreviated Dialling 84 Directory Search Dialling 85 Returned Email 86

Using a Mailing List 88 Memory Transmission Reservation (Multitasking) 89 Automatic Redialling 90

Manual Redialling 90

Sending Documents via Telephone Line........................................................ 91

Memory Transmission ............................ ....... ............................................. ...... ....... . 91

Manual Number Dialling 93 One-Touch Dialling 94 Abbreviated Dialling 95 Directory Search Dialling 96

Multi-Station Transmission (Broadcasting).............................................. ...... ....... . 97

Direct Transmission.................................................................................................. 98

Manual Number Dialling (Direct Transmission) 98 One-Touch Dialling (Direct Transmission) 99 Abbreviated Dialling (Direct Transmission) 100 Directory Search Dialling (Direct Transmission) 101

Voice Mode Transmission ...................................................................................... 102

Off-Hook Dialling 102 On-Hook Dialling 103

Transmission Reservation...................................................................................... 104

Memory Transmission Reservation (Multi-tasking) 104 Direct Transmission Reservation (Priority Transmission Reservation) 105

Redialling ................................................................................................................. 106

Automatic Redialling 1 06 Manual Redialling 106

Receiving Documents via LAN....................................................................... 107

Internet Fax Received on a PC 107

Receiving Email from a POP Server...................................................................... 109

Setting the POP Parameters 109 Unattended Reception from the POP Server 112 Manual Reception from the POP Server 112

Receiving Documents via Telephone Line.................................................... 113

Automatic Reception...............................................................................................113

Manual Reception.................................................................................................... 113

Print Reduction........................................................................................................ 114

Selecting the Print Reduction Mode 114 Receiving Oversize Documents 115

Substitute Memory Reception................................................................................ 116

Print Collation Mode................................................................................................ 116

Making Copies .......... .. .. ................ ............... ... ............... ................ .. ............... . 117

ADVANCED FEATURES

Program Keys ........... .. ................ .. ............... ... ............... ................ .. ............... . 119

Entering an Email Address 119 Entering a Telephone Number 120 Setting for Group Dialing 121 Setting the POP Access Key 122 Using the POP Access Key 123 Changing or Erasing the Program Key Settings 124

Sender Selection ............................................................................................. 125

General Description ................................................................................................ 125

Setting the Sender Selection 125 Sending Document with Sender Selection 127 Printing the Sender Selection List 128

Subject Line Entry............................................................................................129

General Description ................................................................................................129

Sending Email with Subject Line Entry 129

Inbound Routing ............................................ .. ........................................... .. .. .130

Setting the Routing Parameters 130 Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing 133

Sub-addressing................................................................................................135

General Description ................................................................................................135

To set the Sub-address into a One-Touch/ABBR DIalling Numbers 136 To send a Document with Sub-address 137

Fax Forward......................................................................................................138

Setting Fax Forward 138

Edit File Mode...................................................................................................139

Printing a File List 139 Viewing the Contents of a File List 140 Changing the Station of a File 141 Deleting a File 143 Printing the Contents of a File 144 Retry an Incomplete File 145

Access Code..................................................................................................... 146

Setting the Access Code 146 Operating Your Machine with the Access Code (Restrict All Operations) 147 Operating Your Machine with the Access Code (Restrict Access of User/Fax Parameters only) 147

Distinctive Ring Detector (DRD).....................................................................148

Transaction Journal .........................................................................................149

Ifax Return Receipt ..........................................................................................150

Polling .................................... ...........................................................................151

Setting the Polling Password 151 To Poll Documents from Another Station 152

NETWORK FEATURES

Network Scanner.................................................................................. .. ..........153

Network Printer ................................................................................................154

Relayed Transmission.....................................................................................155

General Description ................................................................................................155

Relay Network 156 Setting up your DX-2000 as an Internet Relay Station 158

Setting Up Your Machine for Relayed Transmission...........................................159

Programming the End Receiving Station into your Auto Dialler 159

Sending Documents via Internet Relay .................................................................161

To a Location That Has a Pre-programmed Relay Station 161 To a Location That Does Not Have a Pre-programmed Relay Station 162

Sending Document(s) from a PC to a G3 Fax Machine........................................ 164

Printouts and Reports 166

PRINT OUT JOURNALS AND LISTS

Journals and Lists.............................................................. .............................169

Transaction Journal 169 Communication Journal (COMM. JOURNAL) 172 One-Touch/Abbrev ia ted and Dir ec tory Sear ch List 174 Program List 177 FAX Parameter List 178

PROBLEM SOLVING

Troubleshooting.............................................................................................. 181

If You Have Any of These Problems 181 Information Codes 183

Email ABBR Programming Errors ......................................................................... 187

Error Message Sent to the Sender 187 Internet FAX Return Receipt Errors Messages 187 Clearing a Recording Paper Jam 188 Clearing a Document Jam 189 Cleaning the Document Scanning Area 190 Cleaning the Printer Roller 191 Adjusting the Automatic Document Feeder (ADF) 192 Verification Stamp 193 Replacing the Lithium Battery 194 Checking the Telephone Line 195

APPENDIX

Specifications.................................................................................................. 197

Recording Paper Specifications.................................................................... 200

Options and Supplies.............................................. ........................................ 201

Installing the Memory Card (Flash Memory Card and / or DRAM Card) 203

Glossary ........................................................................................................... 204

ITU-T Image No. 1................................................................................... ......... 210

INDEX................................................................................................................ 211

GETTING TO KNOW YOUR MACHINE

Safety Information

This product compl ies with th e requi rements of EC C ouncil Dir ectives 73/23/E EC amende d by 93/68/EEC, and 8 9/ 336/EEC amended by 92/31/EEC, 93/68/EEC and 98/13/EC. The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal con nection to the public switched teleph one network (PSTN). However, due to differences between the individual PSTNs provided in different countr ie s, the approval does not of, of itsel f, give an unconditional ass urance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.

WARNING

• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.

• THIS PRODUCT CONTAINS HAZARDOUS RADIATION. IF YOU DO NOT FOLLOW THESE INSTRUCTIONS OR USE CONTROLS, MAKE ADJUSTMENTS OR PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN, YOU MAY EXPOSE YOURSELF TO HAZARDOUS RADIATION.

• WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT AND BE EASILY ACCESSIBLE.

• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL-VENTILATED ROOM SO AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.

• PLUG POWER SUPPLY CORD INTO ORDINARY AC OUTLET BEFORE CONNECTING TELEPHONE LINE CORD. DISCONNECT TELEPHONE LINE CORD BEFORE UNPLUGGING POWER SUPPLY CORD FROM AC OUTLET.

• DISCONNECT THE EQUIPMENT IMMEDIATELY SHOULD IT EVER SUFFER PHYSICAL DAMAGE WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE IN NORMAL USE. IN THIS INST ANCE USERS SHOULD HAVE THE EQUIPMENT REPAIRED OR DISPOSE OF.

• IF THE POWER SUPPLY CORD AND/OR TELEPHO NE LINE CORD OF THIS E QUIPMENT ARE DAMAGED, THEY MUST BE REPLACED BY THE SPECIAL CORDS SUPPLIED BY AN AUTHORIZED PANASONIC SERVICE CENTRE.

denotes a potential hazard that could result in serious injury or death.

CAUTION

• THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY ISE OF USE INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCOR DING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.

1 When you know that a thunderstorm is coming, we recommend that you:

(1) Unplug the telephone line cord from the phone jack. (2) Turn off the power and unplug the power supply cord from AC outlet.

2 This equ ipmen t may not necessar ily provide for the effective hand-over of a call to or from a telephone connected

to the same line.

3 The ope ration of this e quipment o n the same li ne as t elepho nes or ot her eq uipme nt with a udible warn ing devices

or automatic r ing detectors w ill give rise to bel l tinkle or no ise and may cause false trip ping of the ri ng detector. Should such problem occur, the user is not to contact telecom (telephone company) faults service.

denotes hazards that could result in minor injury or damage to the machine.

Safety Information

For New Zealand Users

The grant of a Teleper mit for any item of terminal equipment indica tes only that Telecom has accepted that the item complies with min imum conditions for connectio n to its network. It indicates noend orsement of the product by Telecom, no r does it provide any sor t of warranty. Above all, it provides no assu rance that any item will wor k correctly in all respect s with another item of Tel epermitted equipment of a di fferent make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

This equipment is not capa ble, under all operating con ditio ns, of correct ope ration at th e higher s peeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.

IMPORTANT NOTICE

Under power failure conditions, this telephone m ay not operate. Please ens ure that a separate telephone, not dependent on local power, is available for emergency use in emergencies. This equipment should not be used under any circu mstances whic h may constitute a nuisance to other Telecom customers. This equipment shall not be set to make automatic calls to the Telecom ’111’ Emergency Service. Not all telephones will respond to incoming ringing when connected to the extension socket.

Manufacturer’s Network Compatibility Declaration to the user

The products, Model DX-2000-** (** means country suffixes as table below.), are designed to comply with the requirements, and are designed to work with the Analogue Public Switched Telephone Networks under the scope of above requirements.

If it is desired to use the equipment on anther network, ple ase contact the vender.

** Country ** Country ** Country ** Country AA Austria AJ Spain AQ Ireland EE Itary AD Denmark AM Switzerland AR Belgium YG Greece AF Finland AN Norway AS Sweden AH The Netherlands AP Portugal AV France

TBR21:1998 and EG201121 (V1.1.2): 1998

Safety Information

CAUTION

denotes hazards that could result in minor injury or damage to the machine.

Do not install the machine near heating or an air conditioning unit.

Avoid exposure to direct sunlight.

Install the machine on a flat surface, leave at least 10 cm of space between the machine and other objects.

Do not block the ventilation openings.

Do not place heavy objects or spill liquids on the machine.

Introduction

Thank y ou very much for purchasing the Panafax DX-2000. The DX-2000 is one of t he most a dvanced mode ls i n the Panafax family of Super G 3 com patible, deskto p facsimile

machines. Some of its many features are

1. Plain Paper Printing Plain paper print ing means you can easily wr ite on received documents with a pen or pencil . Documents do not curl, making filing easier. In addition, plain pap er doe s n ot fade, making it i dea l for long term storage of important documents.

2. Quick Scanning The DX-2000 Quick S can speeds up the fax process by scanning and storing documents into memory in about 1.0* seconds per page. This means that you no longer have to wait around until a transmission is completed before retrieving your originals.

(* Standard Resolution, based on ITU-T Image No. 1 Test Chart, Scanning speed applies to the feeding process from the leading to the lagging edge of a single page test chart. Time for the storing process is not applied for this definition.)

3. Quick Memory

Transmission

4. Easy Maintenance Maintenance requi res on ly changi ng a toner cartridg e, making it qu icker

5. Memory Function A standard image memory feature allows you to store up to 120

6. Multi-Access

Operation

7. Internet

Communication

8. Dual Port

Communication

Unlike conventional memory-ba sed fax machines, the DX-2000 dial s as soon as the first page has been scanned. You can continue to scan additional pages whi le transmission is taking place. With simulta neous scanning and sending, you will save even more time.

and easier than with other types of plain paper fax machines.

standard pages into the document memory. After th e DX-2000 stores your documents, it can send them to selected station(s) automatically. You do not have to wait until the transmission ends before retrieving your originals.

A convenience feature on the DX-2000 that allows the user to perform multiple operations simultaneously. For example, reserve the next transmission while the m achine is s ending or receivin g document s from or into memor y. The user can scan a dditional docu ments into memor y or can receive during document storage.

Connected to an Ethernet LAN (local area network), the DX-2000 allows you to send documents over the Inter net to a remote Inter net Fax or a PC termina l. It als o al lows you to recei ve and print an email transmitted by a remote PC. Furthe rmore, the DX-2000 is capable of performing email and fax forwarding functions. Execute relayed transmission requests, and can be used as a network scanner and printer.

The DX-2000’s dual port capability, allows simultaneous G3 Fax Communication over regular telephone line (PSTN) and LAN Communication.

With a little practice, anyone can learn how to use the most popular features of the DX-2000.

This User’s Guide will help you to use your DX-2000 quickly and easily. The Table of Conten ts shows where to find information on ea ch feature. Although we recommend that you review each section br iefly, it will only be necessar y to r ead th e sectio ns tha t conta in the feature(s) you will be using.

Function Key

Any function can be started by first pressing and then enter the function number, or by pressing

or scroll key repeatedly until the desired function appears on the display.

Relayed Transmission

(See Note)

Polling

FUNCTION

Printout

1 = Journal (Print/View) 2 = One-Touch/Abbreviated/ Directory Search List 3 = Program List 4 = Fax Parameter List 5 = Not used 6 = Not used 7 = Directory Sheet

Set Mode

1 = User Parameters

• Date & Time

• Logo

• Character ID

• ID Number (Fax Telephone Number)

• Internet Parameters 2 = One-Touch/Abbreviat ed Numbers 3 = Program Keys 4 = Fax Parameters 5 = Not used 6 = Cleaning Printer Roller

(see Note 1)

Note:

1. If Fax Parameter is not preset to a Valid position, which enables you to use the function, the display will not show

the function.

Edit File Mode

1 = File List (Print/View) 2 = Change Station 3 = Delete File 4 = Print File 5 = Not used 6 = Retry Incomplete File

External View

(see Note 1)

Handset (Available as an option, see page 201)

Control Panel

Document Return Tray

ADF Door

Document Guides

Document Sub Tray

Printer Cove

Recording Paper Tray

500 sheets Recording Paper Cassette (Available as an option, see page 201)

500 sheets Recording Paper Cassette (Standard)

250 sheets Recording Paper Cassette (Available as an option, see page 201)

Note:

1. For some countries, the handset may not be available because of the country’s regulation or specification.

Control Panel

LCD Display

Indicates date and time, or the current operation.

ON LINE

Blinks when the machine is transmitting a document or receiving.

TONER

Blinks when the remaining toner is getting low and lights when the toner is running out. (See page 28)

ALARM

Lights when trouble occurs. (See page 181)

One-Touch Keys

(01-32)

Used for One-Touch Dialling. (See page 94 and 99)

Program Keys

(P1-P8)

Used to record long dialli ng procedu res or Group Dialling Number keys. (See page 119 to 124)

Character Keys

The One-Touch Keys and Program Keys also serve as character and symbol input keys which are used to record the Email address, your LOGO, character ID and station name. The character key template is printed on the panel unde r the dire ctory sheet cover.

SPACE SYMBOLS CAPS

ON LINE TONER ALARM

DARKER LIGHTER FINE QUALITY

a01

PAUSE

REDIAL ABBR

400 dpi FAST

SUB-ADDR

FLASH

HALFTONE

DIRECTRY

FUNCTION CLEAR SET

RESOLUTIONCONTRAST

INTERNETMEMORY

z@. - _

SPACE SYMBOLS CAPS

VOLUME

MONITORST AMP

SPACE

SYMBOLS

CAPS

Used to insert a space while entering LOGO, character ID and station name.

Used to enter a symbol (, ’ & ( ) : + / %) for LOGO, character ID and station name. Use or

to select the symbols.

Used to switch between upper and lower character set.

123 456 789

TONE

STOP

COPY

START

Control Panel

CONTRAST

RESOLUTION

HALFTONE

MEMORY

PAUSE

REDIAL

Used to set Normal, Lighter, or Darker. (See page 79)

Used to set Standard, Fine and 400 dpi. (See page 79)

Provides OFF, QUALITY or FAST settings for halftone documents. (See page 80)

Used to select either memory or direct communication. (See page 91 to 101)

Used to enter a pause when recording or dialling a telephone number, or to redial the last dialed number. (See page 106 )

VOLUME

INTERNET

DIRECTOR Y

CLEAR

Used for the following:

• Adjust the monitor and ringer volume. (See page 35)

• Move the cur sor while entering numbers and characters.

• Search the station name for Directory Search Dialling.

• Confirm the entered station for multi-station communication.

• Select functions.

• Confirm the current communication modes (e.g. Page number, ID, Dialed Telephone number, File number) when the unit is ON LINE.

Used to select Internet communication. (See page 82)

Used to search for a station name. (See page 85 and 96)

Used to erase the previously entered input.

ABBR

SUB-ADDR

FLASH

FUNCTION

123 456 789

TONE

Used to start Abbreviat ed Dia ll ing . (See pag e 95 and 100)

Used to separate the Sub-address from the telephone number when diallin g, or to acces s some features of your PBX.

Used to start or select the function and sub-functions. These functions are explained in detail on page 10.

Used for Manual Number Dialling, recording phone numbers, and selecting functions.

Used to temporarily change the Dialling Mode to Tone when Pulse mode is set.

SET

ST AMP

MONITOR

STOP

COPY

START

Used to set operations.

Used to turn the verification stamp ON or OFF. (See page 80)

Used to start On-Hook Dialling. (See page 103)

Used to cancel operations. When it is pressed, the machine will return to standby.

Used to make copies. (See page 117)

Used to start operations.

Pre Installation Information

Before setting up the DX-2000 on your network, please read this entire section to be familiar with its functions. The DX-2000 is able to perform the following when connected to a 10Base-T Ethernet LAN (local area network):

• Send paper-based information as an Internet Email.

• Receive and print an Internet Email automatically.

• Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular G3 fax machine (see "Fax Forward" on pages 138).

• Route rec eived G3 fax message automatically to the sender- specified Email address or G3 fax machine using ITU-T SUB-Address (see "Inbound Routing" on pages 130 to 134).

• Route received G3 fax messages automatically to the preprogramm ed Email addres s or G3 fax mach ine using the sender’s fax ID code (see "Inbound Routing" on pages 130 to 134).

• Relay an Internet Email to a G3 fax machine via regular fax transmission (see "Relay Transmission" on pages 155 to 167).

• Network scanning and printing. To util ize the above functions, the DX-2000 needs to be set up proper ly on your network.

network administrator for actual network setup.

Copy the Pre-installation Informati on form found at the end of this sectio n on page 17 , record the MAC Address on the form and ask your network admini strator to complete the remaining i nformation on the form. The MAC Address of your DX-2000 can be found on the 2nd page of th e Fax Parameter List printout (press

6 4

The DX-2000 can be set up as either SMTP mail server or POP3 client. Dependent on the type of setup, different functions are available as follows.

Sending paper-based information as an Internet Email Yes Yes Receive and print an Internet Email automatically Yes Yes Receive and print an Internet Email manually No Yes Forward received G3 fax message or Email automatically Yes Yes Route received G3 fax message automatically Yes Yes Relay an Internet Email to G3 fax machine Yes No

SET

). (see Note 1) (see Note 2) (see Note 3) (see Note 4)

Function SMTP Server Setup POP3 Client Setup

Please contact your

FUNCTION

Note:

1. To function as SMTP mail server, the DX-2000’s email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: DX2000@fax01.panasonic.com

2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual retrieval of mail when configured as POP3 client.

3. The DX-2000 will receive, print, forward or relay emails in text message format and TIFF-F image file attachment only.

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

Pre Installation Information

Setup as SMTP mail server

To i nstall the DX-2000 as SMTP mail s er ver, the following network parameters need to be pro grammed on your network and on the DX-2000.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DX-2000

• Subnet Mask of the DX-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• Email Address of the DX-2000 (see Note)

• Host Name

(see Note 1) (see Note 2) (see Note 3)

Email T ransmission (from the DX-2000 to a PC)

DX2000@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

(Router)

SMTP POP3

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

Email reception (from a PC to the DX-2000)

DX2000@fax01.panasonic.com

(Router)

SMTP

popuser001@panasonic.com

Note:

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name. If the D NS Server is not available, change th e Fax Parameter No. 161 (DNS SER VER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP Server.

3. Dynamic Host Configuration Protocol (DHCP) is not supported.

SMTP01.panasonic.com

(SMTP Mail Server)

Pre Installation Information

Setup as POP3 Client

To install the DX-2000 as POP3 Client, the following network parameters need to be programmed on your network.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DX-2000

• Subnet Mask of the DX-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• POP Server Name or IP Address

• POP User Account Name

• POP Password

• Email Address of the DX-2000 (see Note)

(see Note 1) (see Note 2)

Email transmission (from the DX-2000 to a PC)

DX2000@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

(Router)

SMTP POP3

popuser001@panasonic.com

Email reception (from a PC to the DX-2000)

DX2000@panasonic.com

(Router)

SMTP POP3

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

Note:

1. The email address format can be the same as your regular email address. If your email address is popuser001@panasonic.com, the DX-2000’s email address can be DX-2000@panasonic.com.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names. If the DNS Server is not available, cha nge the Fax Parameter No. 161 (D NS SERVER) to "1:Invalid" . Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

Pre Installation Information

For the total system to work properly via LAN, certain in formation and additional paramete rs must be set. Please contact your network administrator for the required information and connection to the LAN.

Important: Make a copy of this page and ask the Network Administrator to complete the required information. After

its returned, transfer the information to the back side of the front cover for future reference and troubleshooting.

User Information

Company Name Address Dept. City State Zip Code Tel. No. Fax No.

(see Note 1) (see Note 2) (see Note 3) (see Note 4)

Internet Parameters (See page 41 to 45)

(1) IP Address: (2) Subnet Mask: (3) *SMTP Server Name: or *SMTP Server IP Address: (4) Default Router IP Address: (5) Email Address: (6) DNS Server IP Address: (7) POP Server Name: or *POP Server IP Address: (8) POP User Name: (9) POP Password: (10) Host Name: (11) Default Subject: (12) Default Domain: (13) Remote Password: (14) Relay XMT Password: (15) Manager’s Email Address:

(16) Acceptable Domain Name(s) for Relay Transmission:

1. 6.

2. 7.

3. 8.

4. 9.

5. 10.

Note:

1. Items in Bold, depict information obtained from you Network Administrator.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names (item s 3 and 7 ab ove ) . If t he DNS Server is not available , c ha nge the Fax Parameter No. 161 (DNS SERVER) to "1:Inva lid". Then the machine will pro mp t yo u t o en ter the IP Address of the SMTP and POP Serv ers .

3. If required, the MAC Address of the DX-2000 can be obtained fro m the 2nd page of the Fa x Parameter List prin tout, by pressing

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

Continued on the next page...

FUNCTION

6 4

SET

Pre Installation Information

Explanation of contents

MAC Address

(1) IP Address : The Internet Protocol (IP) address assigned to your machine. (2) Subnet Mask : The Subnet Mask number. (3) SMTP Server Name or SMTP

Server IP Address (4) Default Router IP Address : The Default Router’s IP Address. (5) Email Address : The email address assigned to your machine. (Up to 60 characters) (6) DNS Ser ver IP Address : The IP address of the DNS Server. (7) POP Server Name or POP

Server IP Address (8) POP User Name : POP User Name. (Up to 40 characters) (9) POP Password : POP Password. (Up to 10 characters) (10) Host Name : The name assigned to your DX-2000. (Up to 60 characters) (11) Default Subject : The information to be added to the Subject Line for all outgoing emails. (Up to

(12) Default Domain : Specify the Doma in Na me (up to 5 0 c haracters) to be added to frequently used

(13) Remote Password : Enter a security password (up to 10 characters) to allow Remote Programming

(14) Relay XMT Passwor d : Enter a password to prov ide netwo rk security to yo ur Rela y Statio n (f or G3 rela y

: MAC Address from the 2nd page of the Fax Parameter List printout (press

[FUNCTION][6][4][SET]).

: The SMTP Server Name (up to 60 characters). The SMTP Server IP Address.

: The POP Server Name. (Up to 60 characters) The POP Server IP Address.

40 characters)

or incomplete outgoing email addresses (i.e. @yourcompany.com).

of the Internet Parameters and the Auto Dialler and the retrieval of the Journal via email.

purposes). (Up to 10 characters)

(15) Manager’s Email Address : Enter you Department Manager’s email address for notification of all Internet

relayed transmissions for supervision and cost control purposes. (Up to 60 characters)

(16) Domain Name (01 to 10) : Enter up to 10 Domain Names that are authorized to access your Internet Fax

for Relayed Transmission Request. (Up to 30 characters)

(see Note 1)

Note:

1. All IP Addresses consist of 4 parts separated by dots (i.e. 165.113.245.2).

Internet Communication Features

Internet Fax Transmission

The DX-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and co nverted in to a TIFF-F formatte d image file, and then transmitted to the rem ote loc ation as an attachment file to an email using MIME encoding. The email system at the rec eiving e nd must support MIME. Otherw ise, the attachm ent fil e will b e detach ed and lost. When you send an email message to someone, the DX-2000 uses Simple Ma il Transfer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail server, which in turn uses SMTP to send your mail to the Internet.

Internet Mail Reception

The DX-2000 allows you to receive and print a PC transmitte d email automati cally or manually, depending on its setup configuration. H owever, if the received email includes file attachm ent in a format oth er than TIFF-F, such as Word, Excel, Power Point, the DX-2000 prints an error message instead.

Internet Fax DX-2000

LAN LAN

Internet Fax Transmission

Internet Fax DX-2000

Internet

Internet Mail Reception

Internet Communication Features

Inbound Routing

Using the Inbou nd Rou ting feature, the DX-2000 can route docu ments recei ved from a G3 fax machine to e mail address(s) or to Internet Fax machine(s) connected to a LAN as an emai l, as well as to other G 3 fax machine(s) over the telephone line.

When an incoming Internet Fax, email or a regular fax document is received, the DX-2000, checks for the following:

1. First, the DX-2000 checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialler and will rou te the documents to the correspondin g stations emai l address(s) and/or telepho ne number(s).

2. If no sub-address i s sp ec ifi ed, then the DX-20 00 tries to match the originating fax machine’s Numeric ID (TSI) with the TSI routing within its auto dialler and will route the documents to the corresponding stati ons email address(s) and/or telephone number(s).

Fax Reception

G3 Fax

(see Note 1) (see Note 2)

Internet Fax DX-2000

LAN

Transfer to a G3 Fax

Internet Fax DX-2000

G3 Fax

Note:

1. If the originating fax machine does not support the above sub-address function, sub-address destination(s) cannot be selected.

2. The DX-2000 will allow you to registe r the same sub-a ddress numb er for an email ad dress and a tele phone numbe r.

Internet Communication Features

Fax Forward

The DX-2000 is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination.

LAN

Internet Fax DX-2000

G3 Fax

Transfer to a PC

Transfer to a G3 Fax

G3 Fax

Network Scanner

The DX-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to inc lude the header when sendi ng a document to an address ee in the same Domain as specified in the Default Domain parameter. (See Note 1)

(see Note 1)

Note:

1. When sending to a Domain other than as specified in the Default Domain parameter, the header will be included

Internet Fax DX-2000

regardless of the selection.

LAN

Internet Communication Features

Network Printer

The DX-2000 can b e utilized as a ne twork printer by sim ply sending the documents created on your PC using various software applications to the DX-2000 via TCP/IP protocol.

There a two parts to setting up the DX -2000 as a network print er. Par t 1 requires you to download the software (printer driver and LPR) from the web site listed below.

The second par t requ ires you to install an d configure the software on your PC to wor k with the DX -2000. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax

LAN

Internet Fax DX-2000

Internet Communication Features

Relayed Transmission

The DX-2000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

Using the Sub-address specified by the originating fax machine, the DX-2000 can then route the received documents to the remote DX-2000 via an email, which can then relay these documents to final destinations where the final recipient is a regular G3 fax machine.

The DX-2000 also allows you to convert a data file from various application programs such as spreadsheet into a TIFF-F format file and then transmit this file attached to an email.

To conver t applica tions into a TIFF-F format ted file, however, requires you to first download the software (printer driver) from the web site listed below. The second part requires you to install the software on your PC. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/

http://www.panasonic.com/internetfax

Transfer to a G3 Fax

Internet Fax DX-2000

LAN

Internet Fax DX-2000

G3 Fax

Transfer to a G3 Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

Important Information

The DX-2000 uses th e same communication protocols as email: the Simple M ail Transfer Protocol (SMTP) . The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows.

Differences between Internet Fax and Regular Fax

A regular Fax machine goes off-hook, di als, and the phone networ k completes a c ircuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connectio n, synchronize and exchange ima ge data.

The Interne t Fax works like an email, the imag e data is broken down in to packets and transmitted t hrough your Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network, thus saving you long distance costs.

Transmitted Document Confirmation

1. The DX-2000 does not direc tly connect to the final destination, but rather connect s to a Mail Ser ver via LAN. Therefore, if a document cannot be co rrectl y transmi tted due to an err or, the erroneous mail m ay be retur ned from the Mail Server to the DX-2000.

2. The erroneous mail may take a long time to retur n (20 to 30 minutes) depen ding on the destination l ocation, traffic on the network or LAN system configuration.

3. Depending o n the Mail Se rver, it is also possible that e rroneous mai l is not retur ned at all. Therefore, when transmitting important or time sensitive documents, it is recommended that you follow up with a telephone call to confirm reception.

4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME protocol. Erroneous mail may not be returned depending on the Mail Server.

DX-2000 Cannot Make a Phone Call via LAN

The DX-2000 can only make a phone call using a regular telephone line (PSTN).

Dual Port Communication

The DX-2000’s dual port capability, allows simultaneous G3 Fax Communication over regular telephone line (PSTN) and LAN Communication.

Transmission Resolution

In view of PC transmissio n, the factory default setting for the res olution is set to FINE m ode. If required, this setting can be changed to Normal.

Internet Mail Reception

1. The DX-2000 can receive text email from a PC and print ANSI character s. It will print a "T" symbol if an unrecognized character is received.

2. Received email font and character size are fixed and cannot be changed.

3. Text email wil l be p rinted at about 72 li nes p er page. It is recommended tha t you use A 4/Letter size recording paper.

4. If the received text email inc ludes a fi le attachment in a forma t other than TIFF-F, su ch as Word, Excel, Power Point, the DX-2000 prints an error message instead.

5. If the received email includes attached TIFF-F format ted image files, the text and TIFF-F formatted image fil e will be printed on separate pages.

Important Information

Sending Document Size via LAN

When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is recommended that you use only A4/Letter size documents. If a B4 size document is transmitted and the receiver is only able to print A4 size, the communication will fail when the Fax Parameter No. 141 (LAN XMT REDUCTION) is set to "1:Invalid". (See page 74.)

Sending a Document to a PC via LAN

When transmitting a document to an email address, the following instructions are sent as text message in addition to the TIFF-F formatted image file.

An Image data in TIFF-F format has been attached to this emai l. You can download the TIFF-F Image Viewer from the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax/

Internet Relayed Transmission

To p revent unauthor ized sta tio ns fr om ac c essi ng your Rel ay Station for Internet Relayed Transmi ssio n, you must set up your Network s ecur ity. Enter a Relay Station Name, which is c oncea led f rom the final des tinati ons and a Manager’s Email Address for notification of all Internet Relayed Transmissions.

INSTALLING YOUR MACHINE

Main Unit and Accessories

Unpack the carton and check that you have all the illustrated accessories.

Machine

Recording Paper Tray Telephone Line Cable Power Cord

User’s Guide / Quick Guide

Toner Cartridge

Paper Size Label

Document Return Tray

Lithium Battery and Holder

LAN Cable

Final Installed View

Installing the Accessories

Installing the Lithium Battery

(This batter y is used to backup the clock during power failures, see page 194.)

(1)Open the ADF Door. (2)Install t he B att e ry Hold er, slide it to the Le f t u n til it l a tc he s an d

close the ADF Door.

ADF Door

Handset Cradle

Hook the projections into the square holes on the machine. Connect the cable into the HANDSET jack on the machine.

Handset Cord

[Available as an Option]

[Available as an Option

Handset

[Available as an Option]

]

Document Return and Recording Paper Trays

Hook the projections into the square holes on the machine.

Installing the Toner Cartridge

Unpack the Toner Cartridge and rock it back and forth as shown for 5 or 6 times to even the toner inside.

T oner Cartridge

Remove the protective seal.

Note: Pull on the seal slowly and straight out.

Push the Release Button to open the Printer Cover.

Printer Cover

Release Button

+ 188 hidden pages