Panasonic DX-2000 User Manual

Facsimile

User’s Guide

DX-2000

IMPORTANT INFORMATION

When requesting infor mation, supplies or servi ce, always refer to the model and serial number of your machine. The model an d serial number plate (Main Name Plate) is located on the ma chine as shown below. For your convenience, space is provided below to record information you may need in the future for

reference or troubleshooting. Model No. Serial Date of Purchase

Dealer Address Telephone Number ( ) – Supplies Telephone Number ( ) – Service Telephone Number ( ) –

For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN.

User Information

Company Name: Address: Dept.: City: State: Zip Code: Tel. No.: Fax No.:

Internet Parameters

IP Address: Subnet Mask: SMTP Server Name: or SMTP Server IP Address: Default Router IP Address: Email Address: DNS Server IP Address: POP Server Name: or POP Server IP Address: POP User Name: POP Password: Host Name:

(for security, do not write it in - but beep it in a safe place)

(See page 41 to 45)

Model and Serial Number

Copyright © 1999 by Ma tsu sh ita G raphic Communi ca tio n Sy s tem s, Inc. All rights reserved. Unauthorized copying and distribution is a viol ation of law. Printed in Japan. The contents of this User’s Guide are subject to change without notice.

Table of Contents

GETTING TO KNOW YOUR MACHINE

Safety Information............................................................................................... 7

Introduction.......................................................................................................... 9

Function Key...................................................................................................... 10

External View ..................... ............... ... .. ............... .. ... ............... .. ................ .. .. ... 11

Control Panel..................................................................................................... 12

Pre Installation Information.............................................................................. 14

Setup as SMTP mail server 15 Setup as POP3 Client 16

Internet Communication Features............ ......................... .......................... .. ..19

Internet Fax Transm ission 19 Internet Mail Reception 19 Inbound Routing 20 Fax Forward 21 Network Scanner 21 Network Printer 22 Relayed Transmission 23

Important Info r m a t io n .................................... .. .. ............... ... .. ............... ... ......... 24

Differences between Internet Fax and Regular Fax 24 Transmitted Document Confirmation 24 DX-2000 Cannot Make a Phone Call via LAN 24 Dual Port Communication 24 Transmission Resolution 24 Internet Mail Reception 24 Sending Document Size via LAN 25 Sending a Document to a PC via LAN 25 Internet Relayed Transmission 25

INSTALLING YOUR MACHINE

Main Unit and Accessories............................................................................... 26

Installing the Accessories............ .. .................................................................. 27

Installing the Toner Cartridge.......................................................................... 28

Loading the Recording Paper .......................................................................... 30

Paper Specification s 30 How to Load the Recording Paper 30

Connecting the Telephone Line Cables and Power Cord.............................. 32

Setting the Dialing Method (Tone or Pulse)....................................................34

Adjusting the Volume........................................................................................ 35

Setting the Monitor Volume 35 Setting the Ringer Volume 35

User Paramete rs..... .. .. ................ .. .. ................ .. ............... .. ... ............... .. ... ......... 36

Setting the Date and Time 36 Setting Your Time Zone 37 Setting Your LOGO 38 Setting Your Character ID 39 Setting Your ID Number (Fax Telephone Number) 40

Setting the Internet Parameters........................................................................41

Setting the parameters for the LAN Interface 41 Setting the Internet Relay Station 45

Programming or Retrieving Parameters via Email .........................................46

Using Email to Program or Retrieve Parameters 46 Using a PC to Input the Internet Parameters Remotely 46 To Input the Internet Parameters for the First Time 47 To Retrieve the Internet Parameters for Backup 49 To Edit the Retrieved or Backup Internet Parameters File 51 Using a PC to Update the Auto Dialer Remotely 54 Deleting the Entire Auto Dialer 55 To Program One-Touch / ABBR No. for the First Time 56 To Retrieve One-Touch / ABBR No. Data for Backup 58 To Edit the Retrieved or Backup One-Touch / ABBR No. Data File 60 Using Email to Retrieve the Journal 62

PROGRAMMING YOUR MACHINE

Programming Email Address and Telephone Numbers.................................63

Entering One-Touch/Abbreviated Dialing Numbers 63 Changing or Erasing One-Touch/Abbreviated Dialing Numbers 67 Printing Out a Directory Sheet 70

Customizing Your Machine.............. .................................................................71

Setting the Fax Parameters 71 Fax Parameter Table 72

BASIC OPERATIONS

Loading Documents...........................................................................................77

Basic Transmission Settings............................................................................79

Sending Documents via LAN............................... .. .. .. ...................................... .81

Multi-Station Transmission (Broadcasting) ............................................................ 87

Transmission Reservation........................................................................................89

Redialing ....................................................................................................................90

Documents You Can Send 77 Documents You Cannot Send 77 How to Load Documents 78

Contrast 79 Resolution 79 Halftone 80 Verification Stamp 80

Manual Number Dialing 82 One-Touch Dialing 83 Abbreviated Dialing 84 Directory Search Dialing 85 Returned Email 86

Using a Mailing List 88 Memory Transmission Reservation (Multitasking) 89 Automatic Redialing 90

Manual Redialing 90

Sending Documents via Telephone Line........................................................ 91

Memory Transmission ............................................................ ....... ...... ....... ...... ....... . 91

Manual Number Dialing 93 One-Touch Dialing 94 Abbreviated Dialing 95 Directory Search Dialing 96

Multi-Station Transmission (Broadcasting).............................................. ...... ....... . 97

Direct Transmission..................................................................................................98

Manual Number Dialing (Direct Transmission) 98 One-Touch Dialing (Direct Transmission) 99 Abbreviated Dialing (Direct Transmission) 100 Directory Search Dialing (Direct Transmission) 101

Voice Mode Transmission ...................................................................................... 102

Off-Hook Dialing 102 On-Hook Dialing 103

Transmission Reservation...................................................................................... 104

Memory Transmission Reservation (Multi-tasking) 104 Direct Transmission Reservation (Priority Transmission Reservation) 105

Redialing .................................................................................................................. 106

Automatic Redialing 106 Manual Redialing 106

Receiving Documents via LAN....................................................................... 107

Internet Fax Received on a PC 107

Receiving Email from a POP Server...................................................................... 109

Setting the POP Parameters 109 Unattended Reception from the POP Server 112 Manual Reception from the POP Server 112

Receiving Documents via Telephone Line.................................................... 113

Automatic Reception............................................................................................... 113

Manual Reception.................................................................................................... 113

Print Reduction........................................................................................................ 114

Selecting the Print Reduction Mode 114 Receiving Oversize Documents 115

Substitute Memory Reception................................................................................ 116

Print Collation Mode................................................................................................ 116

Making Copies ........ .. ................ .. .. ............... ... .. ............... .. ................ .. .. .......... 117

ADVANCED FEATURES

Program Keys ......... .. ................ .. .. ............... ... ............... .. .. ................ .. .. .......... 119

Entering an Email Address 119 Entering a Telephone Number 120 Setting for Group Dialing 121 Setting the POP Access Key 122 Using the POP Access Key 123 Changing or Erasing the Program Key Settings 124

Sender Selection ............................................................................................. 125

General Description ................................................................................................ 125

Setting the Sender Selection 125 Sending Document with Sender Selection 127 Printing the Sender Selection List 128

Subject Line Entry............................................................................................129

General Description ................................................................................................129

Sending Email with Subject Line Entry 129

Inbound Routing ................................................. .. .. .. .. .....................................130

Setting the Routing Parameters 130 Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing 133

Sub-addressing................................................................................................135

General Description ................................................................................................135

To set the Sub-address into a One-Touch/ABBR DIaling Numbers 136 To send a Document with Sub-address 137

Fax Forward......................................................................................................138

Setting Fax Forward 138

Edit File Mode...................................................................................................139

Printing a File List 139 Viewing the Contents of a File List 140 Changing the Station of a File 141 Deleting a File 143 Printing the Contents of a File 144 Retry an Incomplete File 145

Access Code.....................................................................................................146

Setting the Access Code 146 Operating Your Machine with the Access Code (Restrict All Operations) 147 Operating Your Machine with the Access Code (Restrict Access of User/Fax Parameters only) 147

Distinctive Ring Detector (DRD).....................................................................148

PIN Code Access..............................................................................................149

Selecting the Access Method (Prefix or Suffix) 149 Dialing with a PIN Code 150

Transaction Journal ......................................................................................... 151

Ifax Return Receipt ..........................................................................................152

Polling ..... ............................................................ ..............................................153

Setting the Polling Password 153 To Poll Documents from Another Station 154

NETWORK FEATURES

Network Scanner........................ ......................................................................155

Network Printer ................................................................................................156

Relayed Transmission..................................... ......................... .......................157

General Description ................................................................................................157

Relay Network 158 Setting up your DX-2000 as an Internet Relay Station 160

Setting Up Your Machine for Relayed Transmission...........................................161

Programming the End Receiving Station into your Auto Dialer 161

Sending Documents via Internet Relay .................................................................163

To a Location That Has a Pre-programmed Relay Station 163 To a Location That Does Not Have a Pre-programmed Relay Station 164

Sending Document(s) from a PC to a G3 Fax Machine........................................166

Printouts and Reports 168

PRINT OUT JOURNALS AND LISTS

Journals and Lists........................................................ .. ................................. 171

Transaction Journal 171 Communication Journal (COMM. JOURNAL) 174 One-Touch/Abbrev ia ted and Dir ec tory Sear ch List 176 Program List 179 FAX Parameter List 180

PROBLEM SOLVING

Troubleshooting.............................................................................................. 183

If You Have Any of These Problems 183 Information Codes 185

Email ABBR Programming Errors ......................................................................... 189

Error Message Sent to the Sender 189 Internet FAX Return Receipt Errors Messages 189 Clearing a Recording Paper Jam 190 Clearing a Document Jam 191 Cleaning the Document Scanning Area 192 Cleaning the Printer Roller 193 Adjusting the Automatic Document Feeder (ADF) 194 Verification Stamp 195 Replacing the Lithium Battery 196 Checking the Telephone Line 197

APPENDIX

Specifications.................................................................................................. 199

Recording Paper Specifications............................... ..................................... 202

Options and Supplies.................................................................. .................... 203

Installing the Memory Card (Flash Memory Card and / or DRAM Card) 205

FCC Notice for User in USA............................................................................ 206

Notice to User in Canada.................................................... .. .. .. .. .................... 208

Glossary ........................................................................................................... 210

ITU-T Image No. 1........................ .. .......................... ......................... ............... 216

INDEX................................................................................................................ 217

This page is intentionally left blank.

GETTING TO KNOW YOUR MACHINE

Safety Information

WARNING

denotes a potential hazard that could result in serious injury or death.

• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.

• THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

• WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT AND BE EASILY ACCESSIBLE.

• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.

CAUTION

denotes hazards that could result in minor injury or damage to the machine.

• THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.

• REPLA CE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED B ATTERIES A CC ORDIN G TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.

Note:

This battery is not installed in the new unit, it is packaged with the accessories.

Panasonic

Model No. DX-2000

120VAC 60 Hz

5.0 A

Matsushita Graphic Communication Systems. Inc. Tokyo Japan Made in Japan

Serial No. 01990900001

Complies with FDA radiation performance standards, 21 CFR Sub-chapter J. Manufactured: (Month, Year) MATSUSHITA GRAPHIC COMMUNICATION SYSTEMS, INC. 2-3-8 Shimomeguro, Meguro-ku, Tokyo, Japan

Main Name Plate

(Manufacturing Location Code)

HHS Label

Safety Information

CAUTION

denotes hazards that could result in minor injury or damage to the machine.

Do not install the machine near heating or an air conditioning unit.

Avoid exposure to direct sunlight.

Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.

Do not block the ventilation openings.

Do not place heavy objects or spill liquids on the machine.

Introduction

Thank y ou very much for purchasing the Panafax

DX-2000

The machines.

Some of its many features are

1. Plain Paper Printing

2. Quick Scanning

3. Quick Memory Transmission

4. Easy Maintenance

5. Memory Function

6. Multi-Access Operation

7. Internet Communication

8. Dual Port Communication

is one of the mos t advanced m odels in t he Panafax family of Super G3 com patible, deskto p facsimile

Plain paper print ing means you can easily wr ite on received documents with a pen or pencil . Documents do not curl, making filing easier. In addition, plain pap er doe s n ot fade, making it i dea l for long term storage of important documents.

DX-2000

The storing documents into memory in about 1.0* seconds per page. This means that you no longer have to wait around until a transmission is completed before retrieving your originals.

(* Standard Resolution, based on ITU-T Image No. 1 Test Chart, Scanning speed applies to the feeding process from the leading to the lagging edge of a single page test chart. Time for the storing process is not applied for this definition.)

Unlike conventional memory-ba sed fax machines, the soon as the first page has been scanned. You can continue to scan additional pages whi le transmission is taking place. With simulta neous scanning and sending, you will save even more time.

Maintenance requi res on ly changi ng a toner cartridg e, making it qu icker and easier than with other types of plain paper fax machines.

A standard image memory feature allows you to store up to 120 standard pages into the document memory. After the your documents, it can send them to selected station(s) automatically. You do not have to wait until the transmission ends before retrieving your originals.

A convenience feature on the multiple operations simultaneously. For example, reserve the next transmission while the m achine is s ending or receivin g document s from or into memor y. The user can scan addi tional documen ts into memor y or can receive during document storage.

Connected to an Ethernet LAN (local area network), the you to send documents over the Inter net to a remote Inter net Fax or a PC termina l. It als o al lows you to recei ve and print an email transmitted by a remote PC. Furthe rmore, the email and fax forwarding functions. Execute relayed transmission requests, and can be used as a network scanner and printer.

DX-2000

The Communication over regular telephone line (PSTN) and LAN Communicartion.

Quick Scan speeds up the fax process by scanning and

’s dual port capability, allows simultaneous G3 Fax

DX-2000

that allows the user to perform

DX-2000

is capable of performing

dials as

stores

allows

With a little practice, anyone can learn how to use the most popular features of the

This User’s Guide will help you to use your The Table of Contents shows where to find informa tion on each feature. Although we recommend that you review each section br iefly, it will only be necessar y to r ead th e sectio ns tha t conta in the feature(s) you will be using.

DX-2000

quickly and easily.

Function Key

Any function can be started by first pressing and then enter the function number, or by pressing

or scroll key repeatedly until the desired function appears on the display.

Relayed Transmission

(See Note)

Polling

FUNCTION

Printout

1 = Journal (Print/View) 2 = One-Touch/Abbreviated/ Directory Search List 3 = Program List 4 = Fax Parameter List 5 = Not used 6 = Not used 7 = Directory Sheet

Set Mode

1 = User Parameters

• Date & Time

• Logo

• Character ID

• ID Number (Fax Telephone Number)

• Internet Parameters 2 = One-Touch/Abbreviated N umbers 3 = Program Keys 4 = Fax Parameters 5 = Not used 6 = Cleaning Printer Roller

(see Note 1)

Note:

1. If Fax Parameter is not preset to a Valid position, which enables you to use the function, the display will not show

the function.

Edit File Mode

1 = File List (Print/View) 2 = Change Station 3 = Delete File 4 = Print File 5 = Not used 6 = Retry Incomplete File

Handset

(Available as an option, see page 203)

External View

ADF Door

Document Guides

Control Panel

Document Return Tray

Recording Paper Tray

500 sheets Recording Paper Cassette (Available as an option, see page 203)

Document Sub Tray

Printer Cove

500 sheets Recording Paper Cassette (Standard)

250 sheets Recording Paper Cassette (Available as an option, see page 203)

Control Panel

PAUSE

REDIAL ABBR

SUB-ADDR

FLASH

MONITORST AMP

FUNCTION CLEAR SET

SPACE SYMBOLS CAPS

z@. - _

a01

VOLUME

DIRECTRY

INTERNETMEMORY

HALFTONE

RESOLUTIONCONTRAST

LIGHTER FINE QUALITY

DARKER

ON LINE TONER ALARM

400 dpi FAST

START

STOP

COPY

123 456 789

ABC DEF

JKL MNO

TUV WXY

OPER

GHI

PRS

TONE

LCD Display

Indicates date and time, or the current operation.

ON LINE

Blinks when the machine is transmitting a document or receiving.

TONER

Blinks when the remaining toner is getting low and lights when the toner is running out. (See page 28)

ALARM

Lights when trouble occurs. (See page 183)

One-Touch Keys

(01-32)

Used for One-Touch Dialing. (See page 94 and 99)

Program Keys

(P1-P8)

Used to record long dialing procedures or Group Dialing Number keys. (See page 119 to 124)

Character Keys

The One-Touch Keys and Program Keys also serve as character and symbol input keys which are used to record the Email address, your LOGO, character ID and station name. The character key template is printed on the panel unde r the dire ctory sheet cover.

SPACE SYMBOLS CAPS

SPACE

SYMBOLS

CAPS

Used to insert a space while entering LOGO, character ID and station name.

Used to enter a symbol (

) for LOGO, character ID

: + / %

and station name. Use or

to select the symbols.

, ’ & ( )

Used to switch between upper and lower character set.

Control Panel

CONTRAST

RESOLUTION

HALFTONE

MEMORY

PAUSE

REDIAL

Used to set Normal, Lighter, or Darker. (See page 79)

Used to set Standard, Fine and 400 dpi. (See page 79)

Provides OFF, QUALITY or FAST settings for halftone documents. (See page 80)

Used to select either memory or direct communication. (See page 91 to 101)

Used to enter a pause when recording or dialing a telephone number, or to redial the last dialed number. (See page 106)

VOLUME

INTERNET

DIRECTOR Y

CLEAR

Used for the following:

• Adjust the monitor and ringer volume. (See page 35)

• Move the cur sor while entering numbers and characters.

• Search the station name for Directory Search Dialing.

• Confirm the entered station for multi-station communication.

• Select functions.

• Confirm the current communication modes (e.g. Page number, ID, Dialed Telephone number, File number) when the unit is ON LINE.

Used to select Internet communication. (See page 82)

Used to search for a station name. (See page 85 and 96)

Used to erase the previously entered input.

ABBR

SUB-ADDR

FLASH

FUNCTION

ABC DEF

123

JKL MNO

GHI

456

TUV WXY

PRS

789

OPER

TONE

Used to start Abbreviated Dialing. (See page 95 and 100)

Used to separate the Sub-address from the telephone number when dialing, or to access some features of your PBX.

Used to start or select the function and sub-functions. These functions are explained in detail on page 10.

Used for Manual Number Dialing, recording phone numbers, and selecting functions.

Used to temporarily change the Dialing Mode to Tone when Pulse mode is set.

SET

ST AMP

MONITOR

STOP

COPY

START

Used to set operations.

Used to turn the verification stamp ON or OFF. (See page 80)

Used to start On-Hook Dialing. (See page 103)

Used to cancel operations. When it is pressed, the machine will return to standby.

Used to make copies. (See page 117)

Used to start operations.

Pre Installation Information

Before setting up the DX-2000 on your network, please read this entire section to be familiar with its functions. The DX-2000 is able to perform the following when connected to a 10Base-T Ethernet LAN (local area network):

• Send paper-based information as an Internet Email.

• Receive and print an Internet Email automatically.

• Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular G3 fax machine (see "Fax Forward" on pages 138).

• Route r eceived G3 fax message automatically to the sender -specified Email address or G3 fax machine using ITU-T SUB-Address (see "Inbound Routing" on pages 130 to 134).

• Route received G3 fax messages automatically to the preprogramm ed Email addr ess or G3 fax mach ine using the sender’s fax ID code (see "Inbound Routing" on pages 130 to 134).

• Relay an Internet Email to a G3 fax machine via regular fax transmission (see "Relay Transmission" on pages 157 to 169).

• Network scanning and printing. To utilize the above functions, the DX-2000 needs to be set up properl y on your network.

network administrator for actual network setup.

Copy the Pre-installation Informati on form found at the end of this sectio n on page 17 , record the MAC Address on the form and ask your network admini strator to complete the remaining i nformation on the form. The MAC Address of your DX-2000 can be found on the 2nd page of th e Fax Parameter List printout (press

6 4

The DX-2000 can be set up as either different functions are available as follows.

Sending paper-based information as an Internet Email Yes Yes Receive and print an Internet Email automatically Yes Yes Receive and print an Internet Email manually No Yes Forward received G3 fax message or Email automatically Yes Yes Route received G3 fax message automatically Yes Yes Relay an Internet Email to G3 fax machine Yes No

SET

). (see Note 1) (see Note 2) (see Note 3) (see Note 4)

SMTP mail server

Function SMTP Server Setup POP3 Client Setup

POP3 client

. Dependent on the type of setup,

Please contact your

FUNCTION

Note:

1. To function as SMTP mail server, the DX-2000’s email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: DX2000@fax01.panasonic.com

2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual retrieval of mail when configured as POP3 client.

3. The DX-2000 will receive, print, forward or relay emails in text message format and TIFF-F image file attachment only.

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

Pre Installation Information

Setup as SMTP mail server

To instal l the DX- 2000 as SMTP mai l ser ver, the following network parameters need to be p rogrammed on your network and on the DX-2000.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DX-2000

• Subnet Mask of the DX-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• Email Address of the DX-2000 (see Note)

• Host Name

(see Note 1) (see Note 2) (see Note 3)

Email T ransmission (from the DX-2000 to a PC)

DX2000@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

(Router)

SMTP POP3

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

Email reception (from a PC to the DX-2000)

DX2000@fax01.panasonic.com

(Router)

SMTP

popuser001@panasonic.com

Note:

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name. If the D NS Server is not available, c ha nge th e F ax Para me ter No. 161 (DNS SERVER) to "1: Inv ali d" . T hen the machine will prompt you to enter the IP Address of the SMTP Server.

3. Dynamic Host Configuration Protocol (DHCP) is not supported.

SMTP01.panasonic.com

(SMTP Mail Server)

Pre Installation Information

Setup as POP3 Client

To install the DX-2000 as POP3 Client, the following network parameters need to be programmed on your network.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DX-2000

• Subnet Mask of the DX-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• POP Server Name or IP Address

• POP User Account Name

• POP Password

• Email Address of the DX-2000 (see Note)

(see Note 1) (see Note 2)

Email transmission (from the DX-2000 to a PC)

DX2000@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

(Router)

SMTP POP3

popuser001@panasonic.com

Email reception (from a PC to the DX-2000)

DX2000@panasonic.com

(Router)

SMTP POP3

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

Note:

1. The email address format can be the same as your regular email address. If your email address is popuser001@panasonic.com, the DX-2000’s email address can be DX-2000@panasonic.com.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names. If the DNS Server is not available, cha nge the Fax Parameter No. 161 (D NS SERVER) to "1:Invalid" . Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

Pre Installation Information

For the total system to work properly via LAN, certain in formation and additional paramete rs must be set. Please contact your network administrator for the required information and connection to the LAN.

Important:

Make a copy of this page and ask the Network Administrator to complete the required information. After its returned, transfer the information to the back side of the front cover for future reference and troubleshooting.

User Information

Company Name Address Dept. City State Zip Code Tel. No. Fax No.

(see Note 1) (see Note 2) (see Note 3) (see Note 4)

Internet Parameters (See page 41 to 45)

(1)

IP Address:

(2)

Subnet Mask:

(3)

*SMTP Server Name:

(4)

Default Router IP Address:

(5)

Email Address:

(6)

DNS Server IP Address:

(7)

POP Server Name:

(8)

POP User Name:

(9)

POP Password:

(10)

Host Name:

(11) Default Subject: (12) Default Domain: (13) Remote Password: (14) Relay XMT Password: (15) Manager’s Email Address:

(16) Acceptable Domain Name(s) for Relay Transmission:

1. 6.

2. 7.

3. 8.

4. 9.

5. 10.

*SMTP Server IP Address:

*POP Server IP Address:

Note:

1. Items in Bold, depict information obtained from you Network Administrator.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names (item s 3 and 7 ab ove ) . If t he DNS Server is not ava ila ble , c ha nge th e F ax Parameter No. 161 (DNS SERVER) to "1:Inva lid". Then the machine will pro mp t yo u t o en ter the IP Address of the SMTP a nd POP Servers.

3. If required, the MAC Address of the D X-2000 can be obt ained from the 2nd pag e of the Fax Paramet er List printout, by pressing

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

Continued on the next page...

FUNCTION

6 4

SET

Pre Installation Information

Explanation of contents

MAC Address

(1) IP Address : The Internet Protocol (IP) address assigned to your machine. (2) Subnet Mask : The Subnet Mask number. (3) SMTP Server Name or SMTP

Server IP Address (4) Default Router IP Address : The Default Router’s IP Address. (5) Email Address : The email address assigned to your machine. (Up to 60 characters) (6) DNS Ser ver IP Address : The IP address of the DNS Server. (7) POP Server Name or POP

Server IP Address (8) POP User Name : POP User Name. (Up to 40 characters) (9) POP Password : POP Password. (Up to 10 characters) (10) Host Name : The name assigned to your DX-2000. (Up to 60 characters) (11) Default Subject : The information to be added to the Subject Line for all outgoing emails. (Up to

(12) Default Dom ain : Specify the Domain Na me (up to 5 0 c haracters) to be added to fre que ntl y u se d

(13) Remote Password : Enter a security password (up to 10 characters) to allow Remote Programming

(14) Relay XMT Pass w ord : Enter a password to provid e netwo rk security to yo ur Rela y Statio n (f or G3 rela y

: MAC Address from the 2nd page of the Fax Parameter List printout (press

[FUNCTION][6][4][SET]).

: The SMTP Server Name (up to 60 characters). The SMTP Server IP Address.

: The POP Server Name. (Up to 60 characters) The POP Server IP Address.

40 characters)

or incomplete outgoing email addresses (i.e. @yourcompany.com).

of the Internet Parameters and the Auto Dialer and the retrieval of the Journal via email.

purposes). (Up to 60 characters)

(15) Manager’s Email Address : Enter you Department Manager’s email address for notification of all Internet

relayed transmissions for supervision and cost control purposes. (Up to 60 characters)

(16) Domain Name (01 to 10) : Enter up to 10 Domain Names that are authorized to access your Internet Fax

for Relayed Transmission Request. (Up to 30 characters)

(see Note 1)

Note:

1. All IP Addresses consist of 4 parts separated by dots (i.e. 165.113.245.2).

Internet Communication Features

Internet Fax Transmission

The DX-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and co nverted in to a TIFF-F formatte d image file, and then transmitted to the rem ote loc ation as an attachment file to an email using MIME encoding. The email system at the rec eiving e nd must support MIME. Otherwis e, the attachm ent fil e will be det ached a nd lost. When you send an email message to someone, the DX-2000 uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail server, which in turn uses SMTP to send your mail to the Internet.

Internet Mail Reception

The DX-2000 allows you to receive and print a PC transmitte d email automati cally or manually, depending on its setup configuration. H owever, if the received email i ncludes file a ttachment in a format other than TIFF-F, such as Word, Excel, Power Point, the DX-2000 prints an error message instead.

Internet Fax DX-2000

LAN LAN

Internet Fax Transmission

Internet Fax DX-2000

Internet

Internet Mail Reception

Internet Communication Features

Inbound Routing

Using the Inbou nd Rou ting feature, the DX-2000 can route docu ments recei ved from a G3 fax machine to e mail address(s) or to Internet Fax machine(s) connected to a LA N as an emai l, as well as to other G3 fax machin e(s) over the telephone line.

When an incoming Internet Fax, email or a regular fax document is received, the DX-2000, checks for the following:

1. First, the DX-2000 checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialer and will rout e the documents to the cor responding statio ns email address(s ) and/or telephone number(s).

2. If no sub-address i s sp ec ifi ed, then the DX-20 00 tries to match the originating fax machine’s Numeric ID (TSI) with the TSI routing wi thin its auto dialer and wi ll route the documents to the corresponding stations emai l address(s) and/or telephone number(s).

Fax Reception

G3 Fax

(see Note 1) (see Note 2)

Internet Fax DX-2000

LAN

Transfer to a G3 Fax

Internet Fax DX-2000

G3 Fax

Note:Note:

1. If the originating fax machine does not support the above sub-address function, sub-address destination(s) cannot be selected.

2. The DX-2000 will all ow you to regi ster the same sub-a ddress nu mber for an email ad dress and a tele phone numbe r.

Internet Communication Features

Fax Forward

The DX-2000 is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination.

LAN

Internet Fax DX-2000

G3 Fax

Transfer to a PC

Transfer to a G3 Fax

G3 Fax

Network Scanner

The DX-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HE ADE R), giv in g you a selection of whether to inc lude the header when sendi ng a document to an address ee in the same Domain as specified in the Default Domain parameter. (See Note 1)

(see Note 1)

Note:Note:

1. When sending to a Domain other than as specified in the Default Domain parameter, the header will be included

Internet Fax DX-2000

regardless of the selection.

LAN

Internet Communication Features

Network Printer

The DX-2000 can b e utilized as a ne twork printer by sim ply sending the documents created on your PC using various software applications to the DX-2000 via TCP/IP protocol.

There a two parts to setting up the DX -2000 as a network print er. Part 1 requi res you to download the software (printer driver and LPR) from the web site listed below.

The second par t requ ires you to install an d configure the software on your PC to wor k with the DX -2000. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax

LAN

Internet Fax DX-2000

Internet Communication Features

Relayed Transmission

The DX-2000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

Using the Sub-address specified by the originating fax machine, the DX-2000 can then route the received documents to the remote DX-2000 via an email, which can then relay these documents to final destinations where the final recipient is a regular G3 fax machine.

The DX-2000 also allows you to convert a data file from various application programs such as spreadsheet into a TIFF-F format file and then transmit this file attached to an email.

To convert appli cations i nto a TIFF-F formatted file, however, requires you to first download the software (printer driver) from the web site listed below. The second part requires you to install the software on your PC. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/

http://www.panasonic.com/internetfax

Transfer to a G3 Fax

Internet Fax DX-2000

LAN

Internet Fax DX-2000

G3 Fax

Transfer to a G3 Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

Important Information

The DX-2000 uses th e same communication protocols as email: the Simple M ail Transfer Protocol (SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows.

Differences between Internet Fax and Regular Fax

A regular Fax machine goes off-hook, di als, and the phone networ k completes a c ircuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connection, syn chronize and exchange image data.

The Interne t Fax works like an email, the imag e data is broken down in to packets and transmitted t hrough your Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network, thus saving you long distance costs.

Transmitted Document Confirmation

1. The DX-2000 does not direc tly connect to the final destination, but rather connect s to a Mail Ser ver via LAN. Therefore, if a document cannot be co rrectl y transmi tted due to an err or, the erroneous mail m ay be retur ned from the Mail Server to the DX-2000.

2. The erroneous mail may take a long time to retur n (20 to 30 minutes) depen ding on the destination l ocation, traffic on the network or LAN system configuration.

3. Depending o n the Mail Se rver, it is also possible that e rroneous mai l is not retur ned at all. Therefore, when transmitting important or time sensitive documents, it is recommended that you follow up with a telephone call to confirm reception.

4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME protocol. Erroneous mail may not be returned depending on the Mail Server.

DX-2000 Cannot Make a Phone Call via LAN

The DX-2000 can only make a phone call using a regular telephone line (PSTN).

Dual Port Communication

The DX-2000’s dual port capability, allows simultaneous G3 Fax Communication over regular telephone line (PSTN) and LAN Communicartion.

Transmission Resolution

In view of PC transmissio n, the factory default setting for the res olution is set to FINE m ode. If required, this setting can be changed to Normal.

Internet Mail Reception

1. The DX-2000 can receive text email from a PC and print ANSI character s. It will print a "" symbol if an unrecognized character is received.

2. Received email font and character size are fixed and cannot be changed.

3. Text email will be p rinted at about 72 lines p er pa ge. It is r ec om men ded tha t you use A 4/Le tter size r ec ordi ng paper.

4. If the received text email inc ludes a fi le attachment in a forma t o ther than TIFF- F, su ch as Word, Excel , Power Point, the DX-2000 prints an error message instead.

5. If the received email includes attached TIFF-F format ted image files, the text and TIFF-F formatted image fil e will be printed on separate pages.

Important Information

Sending Document Size via LAN

When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is recommended that you use only A4/Letter size documents. If a B4 size document is transmitted and the receiver is only able to print A4 size, the communication will fail when the Fax Parameter No. 141 (LAN XMT REDUCTION) is set to "1:Invalid". (See page 74.)

Sending a Document to a PC via LAN

When transmitting a document to an email address, the following instructions are sent as text message in addition to the TIFF-F formatted image file.

An Image data in TIFF-F format has been attached to this emai l. You can download the TIFF-F Image Viewer from the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax/

Internet Relayed Transmission

To prevent unauthorized sta t io ns from ac c es sing your Rel ay Station for Internet Relayed Transmissio n, you must set up your Network s ecur ity. Enter a Relay Station Name, which is c oncea led f rom the final des tinati ons and a Manager’s Email Address for notification of all Internet Relayed Transmissions.

INSTALLING YOUR MACHINE

Main Unit and Accessories

Unpack the carton and check that you have all the illustrated accessories.

Machine

Recording Paper Tray Telephone Line Cable Power Cord

User’s Guide / Quick Guide

Toner Cartridge

Paper Size Label

Document Return Tray

Lithium Battery and Holder

Final Installed View

Installing the Accessories

Installing the Lithium Battery

(This batter y is used to backup the clock during power failures, see page 196.)

(1)Open the ADF Door. (2)Install t he B a tt e ry Hold er, slide it to th e Lef t u n ti l it latches and

close the ADF Door.

ADF Door

Handset Cradle

Hook the projections into the square holes on the machine. Connect the cable into the HANDSET jack on the machine.

Handset Cord

[Available as an Option]

[Available as an Option

Handset

[Available as an Option]

]

Document Return and Recording Paper Trays

Hook the projections into the square holes on the machine.

Installing the Toner Cartridge

T oner Cartridge

Unpack the Toner Cartridge and rock it back and forth as shown for 5 or 6 times to even the toner inside.

Remove the protective seal.

Note

: Pull on the seal slowly and straight out.

Push the Release Button to open the Printer Cover.

Printer Cover

Release Button

+ 194 hidden pages