Panasonic DX-1000 User Manual

Facsimile

DX-1000

User’s Guide

QUICK

GUIDE DX-1000

How to Set Documents.

Set the documents face down
and adjust the document guides.

Y ou can set the documents on the ADF (Automatic
Document Feeder) up to 50 pages* at one time.

* : (Based on 75 g/m2 (0.12 mm) weight A4 size document)

The display message is as shown below
when the documents are set properly.

ENTER STATION(S)
THEN PRESS START 00%

How to Send Using Manual Dialling.

213

456

9

87

Set the documents

0

face down.

Enter the telephone number.

START

The document is
stored in memory.
Then, your machine
starts dialling.

How to Send Using One-T ouch/Abbreviated Key.

01

The document is
stored in memory.
Then, your machine
starts dialling.

Set the documents
face down.

SPACE

ABBR

or

213

456



Enter a 3-digit code
(000 to 999).

87

0

START

9

How to Send without storing into memory.

213

Set the documents
face down.

MEMORY

The lamp goes off.

456

87
0

Enter the telephone number.



9

or

01

or

SP ACE

ABBR

456



Enter a 3-digit code
(000 to 999).

START

213

9

87
0

Your machine
starts dialling
the number.

How to Print Journals and Reports.

SET

SET

SET

SET

SET

1

1

2

* PRINTING *
JOURNAL

* PRINTING *
ONE–TOUCH/ABBR.LIST

* PRINTING *
DIR. SEARCH LIST

* PRINTING *
PROGRAM LIST

* PRINTING *
FAX PARAMETER LIST

Transaction Journal

One-Touch/ABBR List

Directory Search List

Program List

Fax Parameter List

FUNCTION

FUNCTION

FUNCTION

FUNCTION

FUNCTION

6

1

6 2

6 2

6

6

3

4

Directory Sheet

FUNCTION

6

7

SET

* PRINTING *
DIRECTORY SHEET

QUICK

GUIDE DX-1000

DZSD000851-0

IMPORTANT INFORMATION

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When requesting information, supplies or service, always refer to the model and serial number of your machine. The

БББББББББББББББББББББББББББББББ

model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience,
space is provided below to record information you may need in the future.

БББББББББББББББББББББББББББББББ

БББББББББББББББББББББББББББББББ

Model No. Serial

БББББББББББББББББББББББББББББББ

Date of Purchase

БББББББББББББББББББББББББББББББ

БББББББББББББББББББББББББББББББ

Dealer

БББББББББББББББББББББББББББББББ

Address

БББББББББББББББББББББББББББББББ

Telephone Number ( ) –

БББББББББББББББББББББББББББББББ

БББББББББББББББББББББББББББББББ

Supplies Telephone Number ( ) –

БББББББББББББББББББББББББББББББ

Service Telephone Number ( ) –

БББББББББББББББББББББББББББББББ

For the total system to work properly via LAN, certain information and additional parameters must be set. Please
contact your network administrator for the required information and connection to the LAN.

User Information

Company Name:
Address:

БББББББББББББББББББББББББББББББ

Dept.:
City:
Tel. No.:

БББББББББББББББББББББББББББББББ

Internet Fax Parameters (See pages 40 to 44)

State:
Fax No.:

Zip Code:

IP Address:
Subnet Mask:
SMTP Server Name:

or

SMTP Server IP Address:
Default Router IP Address:
Email Address:
DNS Server IP Address:
POP Server Name:
POP User Name:

БББББББББББББББББББББББББББББББ

POP Password:

(for security, do not write it in – but keep it in a safe place)

or

POP Server IP Address:

Host Name:

Model and Serial Number

Copyright  1999 by Matsushita Graphic Communication Systems, Inc.
All rights reserved. Unauthorized copying and distribution is a violation
of law. Printed in Japan.
The contents of this User’s Guide are subject to change without notice.

Table of Contents

1 GETTING TO KNOW YOUR MACHINE

Safety Information 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Function Key 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

External View 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Control Panel 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pre Installation Information 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setup as SMTP mail server 13
Setup as POP3 Client 14

Internet Communication Features 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Internet Fax Transmission 17
Internet Mail Reception 17
Inbound Routing 18
Fax Forward 19
Network Scanner 19
Network Printer 20
Relayed Transmission 21

Important Information 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Differences between Internet Fax and Regular Fax 22
Transmitted Document Confirmation 22
DX-1000 Cannot Make a Phone Call via LAN 22
Transmission Resolution 22
Internet Mail Reception 22
Sending Document Size via LAN 23
Sending a Document to a PC via LAN 23
Internet Relayed Transmission 23

2 INSTALLING YOUR MACHINE

Main Unit and Accessories 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the Accessories 26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the Toner Cartridge 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loading the Recording Paper 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Paper Specifications 30
How to Load the Recording Paper 30

Connecting the Telephone Line Cord and Power Cord 32. . . . . . . . . . . . . . . .

Setting the Dialling Method (Tone or Pulse) 34. . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusting the Volume 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the Monitor Volume 35
Setting the Ringer Volume 35

User Parameters 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the Date and Time 36
Setting Your LOGO 37
Setting Your Character ID 38
Setting Your ID Number (Fax Telephone Number) 39

Setting the Internet Parameters 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the parameters for the LAN Interface 40
Setting the Internet Relay Station 44

1

3 PROGRAMMING YOUR MACHINE

Programming Email Address and Telephone Numbers 45. . . . . . . . . . . . . . . .

Entering One-T ouch/Abbreviated Dialling Numbers 45
Changing or Erasing One-Touch/Abbreviated Dialling Numbers 49
Printing Out a Directory Sheet 52

Programming Auto Dialer Remotely via Email 53. . . . . . . . . . . . . . . . . . . . . . . .

Using a PC to Update the Auto Dialer Remotely 53
To Program One-Touch / ABBR. No. for the First Time 54
To Retrieve One-Touch / ABBR. No. Data for Backup 56
To Edit the Retrieved One-Touch / ABBR. No. Data 58

Customizing Your Machine 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the Fax Parameters 59
Fax Parameter Table 60

4 BASIC OPERATIONS

Loading Documents 65. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Documents You Can Send 65
Documents You Cannot Send 65
How to Load Documents 66

Basic Transmission Settings 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contrast 67
Resolution 67
Halftone 68
Verification Stamp 68

Sending Documents via LAN 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Manual Number Dialling 70
One-T ouch Dialling 71
Abbreviated Dialling 72
Directory Search Dialling 73
Returned Email 74

Multi-Station Transmission (Broadcasting) 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using a Mailing List 76

Transmission Reservation 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Memory Transmission Reservation (Dual Access) 77

Sending Documents via Telephone Line 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Memory Transmission 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Manual Number Dialling 80
One-T ouch Dialling 81
Abbreviated Dialling 82
Directory Search Dialling 83

Multi-Station Transmission (Broadcasting) 84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Direct Transmission 85. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Manual Number Dialling (Direct Transmission) 85
One-Touch Dialling (Direct Transmission) 86
Abbreviated Dialling (Direct Transmission) 87
Directory Search Dialling (Direct Transmission) 88

Voice Mode Transmission 89. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Off-Hook Dialling 89
On-Hook Dialling 90

Transmission Reservation 91. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Memory Transmission Reservation (Dual Access) 91
Direct Transmission Reservation (Priority Transmission Reservation) 92

2

Redialling 93. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Automatic Redialling 93
Manual Redialling 93

Receiving Documents via LAN 94. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Internet Fax Received on a PC 94

Receiving Email from a POP Server 96. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the POP Parameters 96
Unattended Reception from the POP Server 99
Manual Reception from the POP Server 99

Receiving Documents via Telephone Line 100. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Automatic Reception 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Manual Reception 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Print Reduction 101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selecting the Print Reduction Mode 101
Receiving Oversized Documents 102

Substitute Memory Reception 103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Print Collation Mode 103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Making Copies 104. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5 ADVANCED FEATURES

Program Keys 105. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Entering an Email Address 105
Entering a Telephone Number 107
Setting for Group Dialling 108
Setting the POP Access Key 109
Using the POP Access Key 110

Sender Selection 111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Description 111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the Sender Selection 111
Sending Document with Sender Selection 113
Printing the Sender Selection List 114

Subject Line Entry 115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Description 115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sending Email with Subject Line Entry 115

Inbound Routing 116. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting the Routing Parameters 116
Entering One-Touch/Abbreviated Dialling Numbers for Inbound Routing 119

Sub-addressing 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Description 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

To set the Sub-address into a One-Touch/ABBR. Dialling Numbers 122
To send a Document with Sub-address 123

Fax Forward 124. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Fax Forward 124

Edit File Mode 125. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printing a File List 125
Viewing the Contents of a File List 126
Deleting a File 127

Distinctive Ring Detector (DRD) 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction Journal 129. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ifax Return Receipt 130. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Polling 131. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Polling Password 131
To Poll Documents from Another Station 132

3

6 NETWORK FEATURES

Network Scanner 133. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Network Printer 134. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Relayed Transmission 135. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Description 135. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Relay Network 136
Setting up your DX-1000 as an Internet Relay Station 138

Setting Up Your Machine for Relayed Transmission 139. . . . . . . . . . . . . . . . . . . . . . .

Programming the End Receiving Station into your Auto Dialer 139

Sending Documents via Internet Relay 141. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

To a Location That Has a Pre-programmed Relay Station 141
To a Location That Does Not Have a Pre-programmed Relay Station 142

Sending Text Document(s) from a PC to a G3 fax machine 144. . . . . . . . . . . . . . . .

Printouts and Reports 145

7 PRINT OUT JOURNALS AND LISTS

Journals and Lists 147. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction Journal 147
Communication Journal (COMM. JOURNAL) 150
One-Touch/Abbreviated and Directory Search List 152
Program List 155
FAX Parameter List 156
Power Failure Report 158

8 PROBLEM SOLVING

Troubleshooting 159. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If You Have Any of These Problem 159
Information Codes 161

Email ABBR Programming Errors 164. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Error Message Sent to the Sender 164
Internet FAX Return Receipt Errors Messages 164
Clearing a Recording Paper Jam 165
Clearing a Document Jam 166
Cleaning the Document Scanning Area 167
Cleaning the Printer Roller 168
Adjusting the Automatic Document Feeder (ADF) 169
Verification Stamp 170
Checking the Telephone Line 171

9 APPENDIX

Specifications 173. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recording Paper Specifications 176. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Options and Supplies 177. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Environmental Information 178. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A TTENTION 178. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

To remove the battery 178

Glossary 179. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

INDEX 193. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

02001000001

Safety Information

This product complies with the requirements of EC Council Directives 73/23/EEC amended by 93/68/EEC, and
89/336/EEC amended by 92/31/EEC and 93/68/EEC.



!

WARNING

• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF
MOISTURE.

• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY
GROUNDED.

• THIS PRODUCT CONTAINS HAZARDOUS RADIATION. IF YOU DO NOT FOLLOW THESE
INSTRUCTIONS OR USE CONTROLS, MAKE ADJUSTMENTS OR PROCEDURES OTHER THAN THOSE
SPECIFIED HEREIN, YOU MAY EXPOSE YOURSELF TO HAZARDOUS RADIATION.

• WHEN YOU OPERA TE THIS EQUIPMENT , THE SOCKET -OUTLET SHOULD BE NEAR THE EQUIPMENT
AND BE EASILY ACCESSIBLE.

• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL-VENTILATED ROOM SO
AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR,
IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.

• PLUG POWER SUPPLY CORD INTO ORDINARY AC OUTLET BEFORE CONNECTING TELEPHONE
LINE CORD. DISCONNECT TELEPHONE LINE CORD BEFORE UNPLUGGING POWER SUPPLY CORD
FROM AC OUTLET.

• DISCONNECT THE EQUIPMENT IMMEDIATELY SHOULD IT EVER SUFFER PHYSICAL DAMAGE
WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE IN NORMAL USE. IN THIS
INSTANCE USERS SHOULD HAVE THE EQUIPMENT REPAIRED OR DISPOSE OF.

• IF THE POWER SUPPLY CORD AND/OR TELEPHONE LINE CORD OF THIS EQUIPMENT ARE
DAMAGED, THEY MUST BE REPLACED BY THE SPECIAL CORDS SUPPLIED BY AN AUTHORIZED
PANASONIC SERVICE CENTRE.

!

CAUTION

denotes a potential hazard that could result in serious injury or death.

02001070001

1 When you know that a thunderstorm is coming, we recommend that you:

(1) Unplug the telephone line cord from the phone jack.
(2) Turn off the power and unplug the power supply cord from AC outlet.

2 This equipment may not necessarily provide for the effective hand-over of a call to or from a telephone

connected to the same line.

3 The operation of this equipment on the same line as telephones or other equipment with audible warning

devices or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring
detector. Should such problem occur, the user is not to contact telecom (telephone company) faults service.

For New Zealand Users

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that
the item complies with minimum conditions for connection to its network. It indicates noendorsement of
the product by Telecom, nor does it provide any sort of warranty . Above all, it provides no assurance that
any item will work correctly in all respects with another item of T elepermitted equipment of a dif ferent make
or model, nor does it imply that any product is compatible with all of Telecom’s network services.

This equipment is not capable, under all operating conditions, of correct operation at the higher speeds
for which it is designed. Telecom will accept no responsibility should difficulties arise in such
circumstances.

IMPORTANT NOTICE

Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone,
not dependent on local power, is available for emergency use in emergencies.
This equipment should not be used under any circumstances which may constitute a nuisance to other
Telecom customers.
This equipment shall not be set to make automatic calls to the Telecom ’111’ Emergency Service.
Not all telephones will respond to incoming ringing when connected to the extension socket.

5

02001000002

Safety Information

CAUTION

!

denotes hazards that could result in minor injury or damage to the machine.

Do not install the machine near a heating or air conditioning unit.

Avoid exposure to direct sunlight.

Install the machine on a flat surface, and leave at least 10 cm of space
between the machine and other objects.

02001070003

Do not block the ventilation openings.

Do not place heavy objects or spill liquids on the machine.

6

01001000001

Introduction

Thank you very much for purchasing the Panafax DX-1000.
The DX-1000 is one of the most advanced models in the Panafax family of G3 compatible, desktop facsimile

machines.
Some of its many features are



01001030001

01001990001

01001990015

01001990003

01001990016

01001990005

1. Plain Paper Printing Plain paper printing means you can easily write on received documents
with a pen or pencil. Documents do not curl, making filing easier. In
addition, plain paper does not fade, making it ideal for long term storage
of important documents.

2. Quick Scanning The DX-1000 Quick Scan speeds up the fax process by scanning and
storing documents into memory in about 2.8 seconds per page.
This means that you no longer have to wait around until a transmission is
completed before retrieving your documents.

3. Easy Maintenance Maintenance requires only changing a toner cartridge, making it quicker
and easier than with other types of plain paper fax machines.

4. Memory Function A standard image memory feature allows you to store up to standard 350
pages into the document memory. After the DX-1000 stores your
documents, it can send them to selected station(s) automatically . You do
not have to wait until the transmission ends before retrieving your
originals.

5. Dual Access

Operation

The DX-1000 can reserve the next transmission even during reception or
memory transmission. It can also receive during document storage.

01001990027

01001990011

6. Internet

Communication

This User’s Guide will help you to use your DX-1000 quickly and easily.

Connected to an Ethernet LAN (local area network), the DX-1000 allows
you to send documents over the Internet to a remote Internet fax or a PC
terminal. It also allows you to receive and print an email transmitted by
a remote PC. Furthermore, the DX-1000 is capable of performing email
and fax forwarding functions. Execute relayed transmission requests, and
can be used as a network scanner and printer.

With a little practice, anyone can learn how to use the most popular
features of the DX-1000.

Although we recommend that you review each section briefly, it will only
be necessary to read the sections that contain the feature(s) you will be
using.

7

01004000001

01004030001

Function Key

Any function can be started by first pressing FUNCTION and then enter the function number, or by pressing

or scroll key repeatedly until the desired function appears on the display.

Relayed Transmission

2

(See Note)

Polling

3

FUNCTION

Printout

6

1 = Journal (Print/View)
2 = One-Touch/Abbreviated /Directory Search List
3 = Program List
4 = Fax Parameter List
5 = Not used
6 = Not used
7 = Directory Sheet

Set Mode

7

1 = User Parameters

• Date & Time

• Logo

• Character ID

• ID Number (Fax Telephone Number)

• Internet Parameters

2 = One-Touch/Abbreviated Numbers
3 = Program Keys
4 = Fax Parameters
5 = Not used
6 = Cleaning Printer Roller

Edit File Mode

9

1 = File List
2 = Not Used
3 = Delete File

01004060011

01004070001

8

Note:

If the Fax Parameter is not preset to a Valid position that enables its use, the display will not show the
function.

01002000001

01002090001

Control Panel

Document Trays

External View



Handset

[Available as an option. See page 177]

Document Guides

Document Sub Tray

Printer Cover

01002070001

Recording Paper Cassette

250 sheets Recording Paper Cassette

[Available as an option. See page 177]

Note:

For some countries, the handset may not be available because of the country’s regulation or specification.

(Standard)

9

01003000001

Control Panel

LCD Display

Indicates date and time, or the current
operation.

ON LINE

TONER

ALARM

One-Touch Keys (01-32)

Used for One-Touch Dialling.
(See pages 81 and 86)

Program Keys (P1-P8)

Used to record long dialling procedures
or Group Dialling Number keys.
(See pages 105 to 109)

Character Keys

The One-Touch Keys and Program
Keys also serve as character and
symbol input keys which are used to
record Email address, your LOGO and
station name. The character key
template is printed on the panel under
the directory sheet cover.

Blinks when the machine is
transmitting a document or
receiving.

Blinks when the remaining
toner is getting low.
(See page 28)

Blinks when trouble occurs.
(See page 165)

Panasonic

ON LINE
DARKER

LIGHTER

CONTRAST HALFTONE STAMP

MEMORY FUNCTION

abcdef

01 02 03 04 05 06

ghi jk l

07 08 09 10 11 12

13 14 15 16 17 18

mno p q r

stuvwx

19 20 21 22 23 24

400 dpi
FINE

RESOLUTION

TONER
FAST

QUALITY

DIRECTORY

SEARCH

ALARM

INTERNET

ABCDEF

07

GHI JKL
MNOPQR

19

STUVWX

25

YZ@. -_

31

ЕДЦЬий

SPACE

030201

08

1513

14

P132

P6

P5

Æ

Used to insert a space while

0504

111009

1716

23

222120

29282726

P2

P3 P4

P8

P7

entering LOGO, character ID and
station name.

SYMBOLS

Used to enter a symbol (+ & ( ) ’
, : ) for LOGO, character ID and
station name. Use  or  to
select the symbols.

CAPS

Used to switch between upper
and lower character set. Upper
characters are unavailable for
”è”, ”é” and ”Æ”.

25 26 27 28 29 30

yz@.-_

31 32 P1 P2 P3 P4

P5 P6 P7 P8

PAUSE

REDIAL

06

12

18

24

30

ABBR

SPACE SYMBOLS

SUB-ADDR

FLASH CLEAR SET MONITOR

-

213

CAPS

+VOL

STOP

456

COPY

TONE

87

9

START

0

01003990019

10

01003000002

Control Panel



CONTRAST

Used to set Normal, Lighter, or Darker. (See
page 67) Also serves as an arrow key (<) to
move the cursor over recorded numbers and
characters.

HALFTONE

Provides OFF , QUALITY or FAST settings
for halftone documents. (See page 68)
Also used for the following

•Search station name for Directory
Search Dialling.

•Confirm entered station for multi-station
communication.

•Select functions.

MEMORY Used to select either memory or direct

communication. (See pages 78 to 88)

DIRECTORY

SEARCH

Used to perform search dialling directly .
Allows quick-sending a fax by searching for a
station name programmed in One-Touch keys
or Abbreviated dialling numbers. (See pages
73 and 83

PAUSE

REDIAL

Used to enter a pause when recording or
dialling a telephone number, or to redial the
last dialed number. (See page 93)

RESOLUTION

STAMP

FUNCTION

INTERNET

— VOL

CLEAR

Used to set Standard, Fine and 400 dpi.
(See page 67) Also serves as an arrow key
(>) to move the cursor over recorded
numbers and characters.

Used to turn the verification stamp ON or
OFF. (See page 68)
Also used for the following

•Search station name for Directory
Search Dialling.

•Confirm entered station for multi-station
communication.

•Select functions.

Used to start or select the function and
sub-functions. (See page 8)

Used to select communications over the
Internet. (See page 70)

Used to erase the previously entered input.
Also used to turn down the monitor and
ringer volume. (See page 35)

ABBR

SUB-ADDR

FLASH

213

456

9

87

TONE

0

TONE

TONE

and

Used to start Abbreviated Dialling (See
pages 82 and 87)

Used to separate the Sub-address from the
telephone number when dialling, or to
access some features of your PBX.

Used for Manual Number Dialling,
programming phone numbers, and
selecting functions.

Used to temporarily change Dialling Mode
to Tone when Pulse mode is set.

Used to confirm current communication
modes (e.g. Page number, ID, Dialed
Telephone number, File number) when unit
is ON LINE.

+VOL

SET

MONITOR

STOP

COPY

START

Used to set operations. Also used to turn up
the monitor and ringer volume.
(See page 35)

Used to start On-Hook Dialling.
(See page 90)

Used to cancel operations. When it is
pressed, the machine will return to standby .

Used to make copies.
(See page 104)

Used to start operations.

01003990020

11

Á

Á

Á

Á

Á

Á

Á

Á

Á

Á

Á

Á

01007000001

Pre Installation Information

Before setting up the DX-1000 on your network, please read this entire section to be familiar with its functions.
The DX-1000 is able to perform the following when connected to a 10Base-T Ethernet LAN (local area network):

• Send paper-based information as an Internet Email.

• Receive and print an Internet Email automatically.

• Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular

G3 fax machine (see “Fax Forward” on pages 124).

• Route received G3 fax message automatically to the sender-specified Email address or G3 fax machine
using ITU-T SUB-Address (see “Inbound Routing” on pages 116 to 120).

• Route received G3 fax messages automatically to the preprogrammed Email address or G3 fax machine
using the sender’s fax ID code (see “Inbound Routing” on pages 116 to 120).

• Relay an Internet Email to a G3 fax machine via regular fax transmission (see “Relay Transmission” on
pages 135 to 146).

• Network scanning and printing.

Note:

1. T o function as SMTP mail server, the DX-1000’s email address must include its unique Host name within
your company domain. This unique Host name must be registered within your network’s DNS (Domain
Name System) server. Example

2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual
retrieval of mail when configured as POP3 client.

3. The DX-1000 will receive, print, forward or relay emails in text message format and TIFF-F image file
attachment only.

: [e-mail]

01007990001

To utilize the above functions, the DX-1000 needs to be set up properly on your network.

your network administrator for actual network setup

.

Please contact

Copy the Pre-installation Information form found at the end of this section on page 15, record the MAC
Address on the form and ask your network administrator to complete the remaining information on the form.
The MAC Address of your DX-1000 can be found on the 2nd page of the Fax Parameter List printout (press

FUNCTION 6 4 SET ).

The DX-1000 can be set up as either SMTP mail server or POP3 client. Dependent on the type of setup,
different functions are available as follows.

ББББББББББББББББ

Function

Sending paper-based information as an Internet Email
Receive and print an Internet Email automatically

ББББББББББББББББ

Receive and print an Internet Email manually
Forward received G3 fax message or Email automatically

ББББББББББББББББ

Route received G3 fax message automatically
Relay an Internet Email to G3 fax machine

ББББББББББББББББ

SMTP Server Setup

ББББББ

Yes

ББББББ

Yes

No

ББББББ

Yes
Yes

ББББББ

Yes

POP3 Client Setup

ББББББ

Yes

ББББББ

Yes
Yes

ББББББ

Yes
Yes

ББББББ

No

12

01007000002

Pre Installation Information

Setup as SMTP mail server

To install the DX-1000 as SMTP mail server, the following network parameters need to be programmed on
your network and on the DX-1000.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DX-1000

• Subnet Mask of the DX-1000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• Email Address of the DX-1000 (see Note)

• Host Name

Note:

1. T o function as SMTP mail server, the DX-1000’s email address must include its unique Host name within
your company domain. This unique Host name must be registered within your network’s DNS (Domain
Name System) server. Example:

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP
Server Name. If the DNS Server is not available, change the Fax Parameter No. 94 (DNS SERVER) to
”1:Invalid”. Then the machine will prompt you to enter the IP Address of the SMTP Server .

Email Transmission (from the DX-1000 to a PC)

[e-mail]



01007990002

01007990003
#@multitude

[e-mail]

Panasonic

Panafax UF-770

LTR

(Router)

SMTP
POP3

[e-mail]

Email reception (from a PC to the DX-1000)

[e-mail]

Panasonic

Panafax UF-770

LTR

(Router)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

[e-mail]

SMTP

13

01007000001

Pre Installation Information

Setup as POP3 Client

To install the DX-1000 as POP3 Client, the following network parameters need to be programmed on your
network.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DX-1000

• Subnet Mask of the DX-1000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• POP Server Name or IP Address

• POP User Account Name

• POP Password

• Email Address of the DX-1000 (see Note)

Note:

1. The email address format can be the same as your regular email address. If your email address is

[e-mail]

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and
POP Server Names. If the DNS Server is not available, change the Fax Parameter No. 94 (DNS SERVER)
to ”1:Invalid”. Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

Email transmission (from the DX-1000 to a PC)

, the DX-1000’s email address can be

[e-mail]

.

01007990004

01007990003
#@multitude

[e-mail]

Panasonic

Panafax UF-770

LTR

(Router)

SMTP
POP3

[e-mail]

Email reception (from a PC to the DX-1000)

[e-mail]

Panasonic

Panafax UF-770

LTR

(Router)

SMTP
POP3

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

14

[e-mail]

Á

01007000002

Pre Installation Information

For the total system to work properly via LAN, certain information and additional parameters must be set. Please
contact your network administrator for the required information and connection to the LAN.



01007030004

User Information

Company Name
Address

ББББББББББББББББББББББББББББББ

Dept.
City

Tel. No.

State
Fax No.

Zip Code

Internet Fax Parameters (See page 40 to 44)

(1) IP Address:
(2) Subnet Mask:
(3) *SMTP Server Name:

or

*SMTP Server IP Address:

(4) Default Router IP Address:
(5) Email Address:
(6) DNS Server IP Address:
(7) POP Server Name:

or

*POP Server IP Address:

(8) POP User Name:
(9) POP Password:
(10) Host Name:
(1 1) Default Subject:
(12) Default Domain:
(13) Remote Password:
(14) Relay XMT Password:
(15) Manager’s Email Address:

(16) Acceptable Domain Name(s) for Relay Transmission:

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

01007110001

01007070001

01007070002

01007070003

Note:

1. Items in Bold, depict information obtained from you Network Administrator.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and
POP Server Names (items 3 and 7 above). If the DNS Server is not available, change the Fax Parameter
No. 94 (DNS SERVER) to ”1:Invalid”. Then the machine will prompt you to enter the IP Address of the SMTP
and POP Servers.

3. If required, the MAC Address of the DX-1000 can be obtained from the 2nd page of the Fax Parameter List
printout, by pressing

FUNCTION 6 4 SET

.

15

01007000001

Pre Installation Information

Explanation of Contents

01007110002

MAC Address

(1) IP Address The Internet Protocol (IP) address assigned to your machine.
(2) Subnet Mask The Subnet Mask number.
(3) SMTP Server Name or SMTP Server

IP Address
(4) Default Router IP Address The Default Router’s IP Address.
(5) Email Address The email address assigned to your machine. (Up to 60 characters)
(6) DNS Server IP Address The IP address of the DNS Server.
(7) POP Server Name or POP Server IP

Address
(8) POP User Name POP User Name. (Up to 40 characters)
(9) POP Password POP Password. (Up to 10 characters)

(10) Host Name The name assigned to your DX-1000. (Up to 60 characters)
(11) Default Subject The information to be added to the Subject Line for all outgoing emails.

(12) Default Domain Specify the Domain Name (up to 50 characters) to be added to frequently

(13) Remote Password Enter a security password (up to 10 characters) to allow Remote

(14) Relay XMT Password Enter a password to provide network security to your Relay Station (for G3

(15) Manager’s Email Address Enter you Department Manager’s email address for notification of all

(16) Domain Name (01 to 10) Enter up to 10 Domain Names that are authorized to access your Internet

MAC Address from the 2nd page of the Fax Parameter List printout (press
[FUNCTION][6][4][SET]).

The SMTP Server Name (up to 60 characters). The SMTP Server IP
Address.

The POP Server Name. (Up to 60 characters) The POP Server IP
Address.

(Up to 40 characters)

used or incomplete outgoing email addresses (i.e. @yourcompany.com)

Programming of your auto dialer via email.

relay purposes). Up to 60 characters.

Internet relayed transmissions for supervision and cost control purposes.
(Up to 60 characters)

Fax for Relayed Transmission Request. (Up to 30 characters)

01007070004

16

Note:

All IP Addresses consist of 4 parts separated by dots (i.e. 165.1 13.245.2)

01005000002

Internet Fax Transmission

Internet Communication Features



01005020008

01005050010

01005020002

01005050002

The DX-1000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The
document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the
remote location as an attachment file to an email using MIME encoding.
The email system at the receiving end must support MIME. Otherwise, the attachment file will be detached
and lost.
When you send an email message to someone, the DX-1000 uses Simple Mail Transfer Protocol (SMTP)
to transfer your outgoing mail to your SMTP mail server, which in turn uses SMTP to send your mail to the
Internet.

Internet Mail Reception

The DX-1000 allows you to receive and print a PC transmitted email automatically or manually, depending
on its setup configuration. However, if the received email includes file attachment in a format other than
TIFF-F, such as Word, Excel, Power Point, the DX-1000 prints an error message instead.

Internet Fax
DX-1000

LAN LAN

Internet Fax
Transmission

Internet Fax
DX-1000

Internet

PC

Internet Mail
Reception

PC

17

01005000001

Internet Communication Features

Inbound Routing

01005020003

01005050003

01005050004

01005050005

Using the Inbound Routing feature, the DX-1000 can route documents received from a G3 fax machine to
email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax
machine(s) over the telephone line.

When an incoming Internet Fax, email or a regular fax document is received, the DX-1000, checks for the
following:

1. First, the DX-1000 checks whether a sub-address is included. If it is, it will look for a sub-address match
within its auto dialer and will route the documents to the corresponding stations email address(s) or
telephone number(s).

2. If no sub-address is specified, then the DX-1000 tries to match the originating fax machine’s Numeric ID
(TSI) with the TSI routing within its auto dialer and will route the documents to the corresponding stations
email address(s) or telephone number(s).

Internet Fax
DX-1000

Email

Fax Reception

LAN

Internet Fax
DX-1000

01005070001

G3 Fax

Note:

Transfer to
a G3 Fax

1. If the originating fax machine does not support the above sub-address function, sub-address destination(s)
cannot be selected.

2. The DX-1000 can not perform routing to mixed address locations (email address(s) and telephone
number(s)) within the same operation.

PC

G3 Fax

01005070002

18

01005000002

Fax Forward

Internet Communication Features



01005020004

01005050006

01005020005

01005050007

The DX-1000 is capable of transferring all received Internet email or regular G3 fax documents to a
pre-programmed G3 fax or a PC destination.

LAN

Email

Internet Fax DX-1000

G3 Fax

Transfer to a PC

Transfer to a G3 Fax

or

G3 Fax

PC

Network Scanner

The DX-1000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F
attachment to an email.

LAN

Internet Fax
DX-1000

PC

PC

19

01005000001

Internet Communication Features

Network Printer

01005020006

01005050008

The DX-1000 can be utilized as a network printer by simply sending the documents created on your PC using
various software applications to the DX-1000 via TCP/IP protocol.

There a two parts to setting up the DX-1000 as a network printer. Part 1 requires you to download the software
(printer driver and LPR) from the web site listed below.

The second part requires you to install and configure the software on your PC to work with the DX-1000. (See
the web site for details about the printer driver installation and operation)

You can download the Panasonic’s printer driver and LPR monitor from any the following URL addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax

LAN

Internet Fax
DX-1000

Print

PC

20

01005000002

Relayed Transmission

Internet Communication Features



01005020007

01005050009

The DX-1000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to
multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

Using the Sub-address specified by the originating fax machine, the DX-1000 can then route the received
documents to the remote DX-1000 via an email, which can then relay these documents to final destinations
where the final recipient is a regular G3 fax machine.

The DX-1000 also allows you to convert a data file from various application programs such as spreadsheet
into a TIFF-F format file and then transmit this file attached to an email.

To convert applications into a TIFF-F formatted file, however, requires you to first download the software
(printer driver) from the web site listed below. The second part requires you to install the software on your
PC. (See the web site for details about the printer driver installation and operation)

You can download the Panasonic’s printer driver from any of the following URL addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax

Transfer to a G3 Fax

Internet Fax
DX-1000

LAN

Internet Fax
DX-1000

G3 Fax

PC

Email

Transfer to a G3 Fax

G3 Fax

Transfer to
a G3 Fax

G3 Fax

21

01006000001

Important Information

The DX-1000 uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP). The
differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows.

01006030001

01006020001

01006050001

01006020008

01006050016

01006050017

01006050018

Differences between Internet Fax and Regular Fax

A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to
the receiving fax. Y ou pay for the circuit. The two faxes negotiate a connection, synchronize and exchange
image data.

The Internet Fax works like an email, the image data is broken down into packets and transmitted through
your Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network,
thus saving you long distance costs.

Transmitted Document Confirmation

1. The DX-1000 does not directly connect to the final destination, but rather connects to a Mail Server via
LAN. Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may
be returned from the Mail Server to the DX-1000.

2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination location,
traffic on the network or LAN system configuration.

3. Depending on the Mail Server, it is also possible that erroneous mail is not returned at all. Therefore, when
transmitting important or time sensitive documents, it is recommended that you follow up with a telephone
call to confirm reception.

4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME
protocol. Erroneous mail may not be returned depending on the Mail Server.

01006050019

01006020002

01006050005

01006050006

01006020003

01006050007

01006020004

01006050008

01006050009

01006050010

01006050011

DX-1000 Cannot Make a Phone Call via LAN

1. The DX-1000 can only make a phone call using a regular telephone line (PSTN).

2. During LAN communication, telephone or fax communication through PSTN is not available.

Transmission Resolution

In view of PC transmission, the factory default setting for the resolution is set to FINE mode. If required, this
setting can be changed to Normal.

Internet Mail Reception

1. The DX-1000 can receive text email from a PC and print ANSI characters. It will print a ”” symbol if an
unrecognized character is received.

2. Received email font and character size are fixed and cannot be changed.

3. Text email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size
recording paper.

4. If the received text email includes a file attachment in a format other than TIFF-F, such as Word, Excel,
Power Point, the DX-1000 prints an error message instead.

5. If the received email includes attached TIFF-F formatted image files, the text and TIFF-F formatted image
file will be printed on separate pages.

01006050012

22

01006000002

Sending Document Size via LAN

Important Information



01006020005

01006050013

01006020006

01006050014

01006020007

01006050015

When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size
capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is
recommended that you use only A4/Letter size documents. If a B4 size document is transmitted and the
receiver is only able to print A4 size, the communication will fail when the Fax Parameter No. 59 (LAN XMT
REDUCTION) is set to ”1:Invalid”. (See page 62.)

Sending a Document to a PC via LAN

When transmitting a document to an email address, the following instructions are sent as text message in
addition to the TIFF-F formatted image file.

An Image data in TIFF-F format has been attached to this email.
You can download the TIFF-F Image Viewer from the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax/

Internet Relayed Transmission

To prevent unauthorized stations from accessing your Relay Station for Internet Relayed T ransmission, you
must set up your Network security. Enter a Relay Station Name, which is concealed from the final destinations
and a Manager’s Email Address for notification of all Internet Relayed Transmissions.

23

99000990000

This page is intentionally left blank.

24

02002000001

Main Unit and Accessories

Unpack the carton and check that you have all the accessories illustrated.

2

Toner CartridgeMachine Document Trays

02002090005

Power CordTelephone Line Cord User’s Guide/Quick Guide

Paper Size Label LAN Cable

25

02003000001

02003990012

Installing the Accessories

Final Installed View

Handset Cradle [Available as an Option]

Hook the projections into the square holes
on the machine.
Connect the cable into the HANDSET jack
on the machine.

Handset

[Available as an Option]

Document Trays

Hook the projections into the square
holes on the machine.

01002070001

Handset Cable

[Available as an Option]

Note:

For some countries, the handset may not be available because of the country’s regulation or specification.

26