Panasonic Digital Business System User Manual
STATION
USER
GUIDE
Panasonic
Panasonic
PanasonicPanasonic
®®®®
Digital Business System
44-Series Key Telephones
Please read these instructions completely before using this unit.
(Supports DBS, and 824)
Section 755
Issued April 2000
The contents of this manual ar e subject to change withou t notice an d do no t constitute
a commitment on the part of Panasonic Telecommunication Sys tems Company
(PTSC). Every effort has been made to ensure the accuracy of this document.
However, due to ongoing product improvements and revisions, Pan asonic cannot
guarantee the accuracy of printed material after the date of publication nor can it
accept responsibility for errors or omissions. Panasonic will update and revise this
document as needed.
The software and hardware described in this document may be used or copied only in
accordance with the terms of the license pertaining to said software or hardware.
Reproduction, publication, or du plica tio n of this man ual , or any pa rt ther eof, in any
manner, mechanically, electronically, or photographically, is prohibited without
permission of the Panasonic Telecommunication Systems Company (PTSC).
© Copyright 2000 by Panasonic Telecommunication Systems Company.
All rights reserved.
Preface
Issued April 2000 i
Preface
The Station User Guide is for anyone who uses a Panasonic 44-Series digital
telephone in conjunction with the Panasonic DBS. The DBS (Digital
Business System) is a telephone system that provides you with a powerful set
of features for handling calls.
This manual provides a n overview of the following di gital phones and offers
detailed informatio n about using the features provided by the DBS:
• VB-44210 - 16 key standard phone
• VB-44220 - 22 key standard phone
• VB-44223 - 22 key small display speakerphone
• VB-44225 - 22 key large display sp eakerphone
• VB-44230 - 34 key standard phone
• VB-44233 - 34 key small display speakerphone
Note:
The following features of 44-Series Phones require DBS soft ware
version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v.
1.0 or higher.
• Handset Mute
• Off-hook Monitor
• Soft keys on small-display phones
• Directory and Variable Modes on small-display phones
• Message key on large-display phones
How to Use This Manual
We recommend that you read the entire manual before using your digital
phone, in order to get a clear idea of its capabilities.
What This Manual Contains
This manual contains the following chapters:
Chapter and Title Description
Chapter 1, “Understanding Your
Phone”
Describes features of Panasonic digital
telephones.
Chapter 2, “Setting Up Your Phone” Provides procedures for setting up tele-
phone features such as display contrast.
Chapter 3, “Placing Outside Calls” Provides several procedures for maki ng
outside calls.
Preface
ii Issued April 2000
Notation Used
This manual uses the following conventions:
• References to chapters and sections are enclosed in quotation marks,
and include the title and page number, for example: “Assigning FF
Keys” on page 25.
• References to information you are to dial is printed in boldface, mixedcase characters, for example: Dial
73*
.
• References to the telephone keypad ar e printed using bold, uppercase
characters, for example: Press
HOLD
.
For More Information
For more information about features available with Panasonic DBS systems
and digital phones, contact your system administrator or DBS dealer, or refer
to the Panasonic publication Feature Operation ( Section 700).
Chapter 4, “Answering Calls” Provides several procedures for answer-
ing calls.
Chapter 5, “Communicating Within
You r O ffice”
Provides procedures for handling internal calls.
Chapter 6, “Using Additional Features” Provides procedures for using advanced
features.
Appendix A, “Dial Code List” Provides a list of dial codes used for
programming FF keys.
Chapter and Title Description
Contents
Issued April 2000 3
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Small-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Soft Keys on a Small-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Variable Mode on a Small-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . 14
Large-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Soft Keys on a Large-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . . 17
Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2. Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Volume and Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting Sound Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting the Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
FF Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Assigning FF Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Clearing an FF Key’s Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Checking FF Key Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up Personal Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Assigning PSD Numbers to One-Touch or Soft Keys. . . . . . . . . . . . . . . . . . . . 28
Checking PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Clearing a PSD Number From a One-Touch or Soft Key . . . . . . . . . . . . . . . . . 30
Assigning Names to PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Clearing Out a Name Assigned To a PSD Key . . . . . . . . . . . . . . . . . . . . . . . . . 33
3. Placing Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using an Outside Line Access Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accessing an Outside Line with an FF Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Calling If the DBS is Behind a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Personal Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chaining Speed Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Redialing Outside Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Auto-Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Contents
4 Issued April 2000
Auto-Repeat Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Saving and Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4. Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Picking Up Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Holding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Answering Two Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Call Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Parking Calls from an Attendant Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Picking Up Calls Parked by the Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Parking Calls from an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Picking Up Calls Parked by an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Screened Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Unscreened Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5. Communicating Within Your Office . . . . . . . . . . . . . . . . . . 49
Calling Other Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Making Internal Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Switching Between Tone and Voice Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Calling Paging Groups 00-07. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Answering a Page (Meet-Me Answer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting Up Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cancelling Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting Up Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Answering Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Callback Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Sending a Callback Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Responding to Callback Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Scrolling Through Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Do-Not-Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Absence Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Assigning the Absence Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cancelling Absence Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Announcing to Busy Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Contents
Issued April 2000 5
Making an Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Answering an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Transferring Calls with an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Breaking Into a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6. Using Additional Features. . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using the Mute Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Off-Hook Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Locking Your Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Switching Between Pulse and Tone Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Making Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adding an Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adding an Extension to a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Dropping Out of a Conference Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Controlling Internal Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Controlling Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using the Reminder Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Non-Display and Small-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Large-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Caller ID Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using a Personal Speed Dial Number for Voice Mail Access. . . . . . . . . . . . . . 72
Using an FF Key for Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the MSG Key for Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using an FF Key for Voice Mail Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Appendix A. Dial Code List . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Contents
6 Issued April 2000
1. Understanding Your Phone
DBS-32-755 Issued April 2000 7
1. Understanding Your Phone
Becoming familiar with your Panasonic 44-Series digital phone will enable
you to effectively use its call-handling features.
Note:
Some features may not be available on your phone. For instance, the
following features of 44-Series phones require DBS software ve rsion CPCAII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher.
• Handset Mute
• Off-hook Monitor
• Separate speaker volumes for internal vs. CO call
• Soft keys on small-display phones
• Directory and Variable Modes on small-display phones
• Message key on large-display phones
For additional information, see your system administrator or DBS dealer.
This chapter covers the following topics:
Topic Page
Non-Display Phones 8
Small-Display Phones 10
Large-Display Phones 15
Display Information 18
1. Understanding Your Phone
8 Issued April 2000 DBS-32-755
Non-Display Phones
Non-display phones, such as the model shown in Figure 1, do not have an
LCD display. Table 1 on page 9 describes the features that are t ypical of nondisplay phones.
Figure 1. Non-display 44-Series phone
1
DND/CF
ABC
JKL
TUV
OPER
GHI
PRS
DEF
MNO
WXY
MUTE
EXT
REDIAL
PROG
CONF
MUTE
AUTO
ON/OFF
FLASH
Speakerphone
VOLUME
HOLD
DIGITALBUSINESS SYSTEM
1
4
7
*
2
5
8
0
3
6
9
10
5
4
3
2
11
12
13
18
17
6
7
8
9
14
15 16
1. Understanding Your Phone
DBS-32-755 Issued April 2000 9
T a ble 1. Non-display phone fea tures
# Feature Description
1 Message Waiting Indica-
tor
Indicates that you have a message.
2 PROG Key Used to program Flexible Function (FF) and one-
touch keys and to adjust ringer volume. Depending
on the setup of your system, may also be used to
transfer calls.
3 CONF Key Used to establish conference calls, check FF key
and one-touch features, and scro ll thr ough messages.
4 One-Touch Keys Used to make outside calls or to access system fea-
tures.
5 Flexible Function (FF)
Keys
Used to access outside lines or to access system features.
6 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or
Absence Message is set.
7 MUTE Indicator Indicates that your voice is muted - i.e., party on the
other end cannot hear you. Lights solid w he n your
hands-free microphone is muted and flashes when
your handset is muted.
8 EXT Indicator Lights when you are on a call; flashes when you
hold a call.
9 ON/OFF Indicator Lights when ON/OFF key has been pressed.
10 REDIAL Key Used to redial last number dialed.
11 MUTE Key Used to activate/de activate MUTE function. When
activated, the party on the other end c an not hear
you. (See item 7, MUTE Indicat or.)
12 AUTO Key Used to access speed dialing, enter account codes, or
for message waiting answer/cancel.
13 ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
14 FLASH Key Used to end an outside call and to restore outside
dial tone without hanging up rece ive r.
15 VOLUME Key Used to adjust level of tones, ba ckground music,
ringing, receiver volume, and display cont rast .
16 HOLD Key Used to hold calls, to retrieve held calls, a nd to com-
plete FF key programming.
17 Microphone Used to talk with another party without using the
handset.
18 Speaker Outputs tones and voice at your extension.
1. Understanding Your Phone
10 Issued April 2000 DBS-32-755
Small-Display Phones
Small-display phones, such as the model in Figure 2, have a display
containing two lines of text. Table 2 on page 11 describes the features that are
typical of small-display phones.
Note:
Certain features of the small-display phone, such as items 3 -5 in Figure
2, require DBS software ve rsion CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0
or higher, or CPC-EX v. 1.0 or higher.
Figure 2. Small-display 44 - Se r ie s ph one
1
ENDMODE
DND/CF
ABC
JK L
TUV
OPER
GHI
PRS
DEF
MNO
WXY
MUTE
EXT
REDIAL
PROG
CONF
MUTE
AUTO
ON/OFF
FLASH
Speakerphone
VOLUM E
HOLD
DIGITAL BUSINESS SYSTEM
1
4
7
*
2
5
8
0
3
6
9
14
9
8
7
6
5
4
3
2
15
16
17
22
21
08:24 Tue NO V 14
Sandy 173
10
11
12
13
18
19 20
1. Understanding Your Phone
DBS-32-755 Issued April 2000 11
Table 2. Small-display phone features
# Feature Description
1 Message Waiting Indica-
tor
Indicates that you have a message.
2 Display Displays information about the phone’s status,
menus, dialing directories, and text message information.
3 Mode Key Used to change display modes from default to speed
dial or extensio n directory mode.
4 End Key Used to exit directory mode and re tu rn di sp la y to
default mode.
5 Soft Keys Used to select System Speed Dial or Personal Speed
Dial directory and also to speed di al a num be r or
extension from within a directory.
6 PROG Key Used to program FF and one-touch keys and to
adjust ringer volume. Depending on the setup of
your system, may also be used to transfer c al ls.
7 CONF Key Used to establish conference ca lls, check FF key
and one-touch features, and scrol l through messages.
8 One-Touch Keys Used to make outside calls or to access system fea-
tures.
9 Flexible Function (FF)
Keys
Used to access outside line s or to access system features.
10 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or
Absence Message is set.
11 MUTE Indicator Indicates that your voice is muted - i.e., party on the
other end cannot hear you. Lights solid when your
hands-free microphone is muted and flashes when
your handset is muted.
12 EXT Indicator Lights when you are on a call; flashes when you
hold a call.
13 ON/OFF Indicator Lights when ON/OFF key has been pressed.
14 REDIAL Key Used to redial last number dialed.
15 MUTE Key Used to activate/deac tivate MUTE function. When
activated, the party on the other end cannot hear
you. (See item 11, MUTE Indicator.)
16 AUTO Key Used to access speed dialing, enter account codes, or
for message waitin g answer/cancel.
17 ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
18 FLASH Key Used to end an outside call and to restore outside
dial tone without hanging up receive r.
19 VOLUME Key Used to adjust level of tones, backg round music,
ringing, receiver volume, and disp la y contrast.
20 HOLD Key Used to hold calls, to retrieve held calls, and to com-
plete FF key programming.
1. Understanding Your Phone
12 Issued April 2000 DBS-32-755
Using the Soft Keys on a Small-Display Phone
Note:
This feature requires DBS software version CPC-AII/B v. 8.0 or higher,
CPC-S/M v. 2.0 or higher, or CPC- EX v. 1.0 or higher.
The soft keys on the small-display phone allow you to change the software
mode of the display from default (i.e., time and date) mode to directory mode.
While in directory mo de , yo u ca n vi ew sy s te m and personal speed dia l and
extension directories, and also di al a speed dial number or extension by
pressing the soft key next to the desired number.
Figure 3. Small-Display soft keys
Notes:
•The
MODE
key allows you to switch the display from default to
directory mode. The
END
key allows you to return the display to default
mode.
• You must be in directory mode to view speed dial and extension
directories and to dial a speed dial number or extension using the soft
keys.
• Speed dial numbers must be programmed before they will appear in the
personal speed dial directory. System speed dial numbers must be
programmed by the system attendant or administrator, or the DBS
dealer. For information on programming personal speed dial numbers,
see
Setting Up Personal Speed Dialing
on page 26.
21 Microphone Used to talk with another party without using the
handset.
22 Speaker Outputs tones and voice at your extension.
# Feature Description
ENDMODE
08:24 Tue N O V 14
Sandy 173
soft keys
1. Understanding Your Phone
DBS-32-755 Issued April 2000 13
Using Speed Dial Directories
1. Press the
MODE
key one time. “SSD” and “PSD” appear on the second
line of the display.
2. Select
System Speed Dial
or
Personal Speed Dial
by pressing the so ft key
next to the desired item. Th e first two numbers in the direc tory appear on
the second line of the display. To display the next two numbers in the
directory, press the “#” key. To display the previous two numbers, press
the “*” key.
Note:
If a name has been assigned to a speed dial number, the name will
be displayed instead of the speed dial number.
To jump to anothe r let ter in the directo ry, press the numeric key for it. For
example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will
appear first. Press “6” again to jump to the N’s, and again to jump to the
O’s.
• For names beginning with Q or Z, use the 1 key.
3. To dial a speed dial number, press the sof t key next to it.
Note:
To exit the directory without dialing, press the
END
key.
Using the Extension Directory
1. Press the
MODE
key twice. “EXT” appears on the second line o f th e
display.
2. Press the soft key next to “EXT”. The first two extensions in the directory
appear on the second line of the display.
3. To display the next two extensions in the directory, press the “#” key. To
display the previous two extensions, press the “*” key.
To jump to anothe r let ter in the directo ry, press the numeric key for it. For
example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will
appear first. Press “6” again to jump to the N’s, and again to jump to the
O’s.
• For names beginning with Q or Z, use the 1 key.
4. To dial an extension, press the soft key next to it.
Note:
To exit the directory without dialing, press the
END
key.
1. Understanding Your Phone
14 Issued April 2000 DBS-32-755
Using Variable Mode on a Small-Display Phone
Note:
This feature requires DBS software version CPC-AII/B v. 8.0 or higher,
CPC-S/M v. 2.0 or higher, or CPC- EX v. 1.0 or higher.
V ariab le Mode allows you to use the soft key s on your small-display ph one to
execute programmed system features when your phone is in the f ol lowing
call states :
• during an intercom call
• during CO dial ton e
• during a trunk call
• after dialing a busy extension
1. Activate Variable Mode by pressing
ON/OFF *61 ON/OFF
.
The 1st line of the display will read “Variable md ON” when you enter
*61, then return to normal when you press the second ON/OFF.
To turn Variable Mode off again, press
ON/OFF *61 ON/OFF
.
2. During an intercom call, CO dial tone, trunk call, or after dialing a busy
extension, the display will reflect the appropriate programmed features.
While the feature is displayed, press the > or < soft key to execute the
desired feature.
Figure 4. Example of a variable mode display after dialing a busy extension
ENDMODE
Busy 351
Callback O H VA
1. Understanding Your Phone
DBS-32-755 Issued April 2000 15
Large-Display Phones
Phones such as the model in Figur e 5 are distinguished by their large
displays. Table 3 on page 16 describes the features that are typical of large
display phones.
Note:
Certain features of the large-display phone, such as the Message key,
require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or
higher, or CPC-EX v. 1.0 or higher.
Figure 5. Large-displa y 44 - Se rie s phone
DND/CF
ABC
JKL
TUV
OPER
GHI
PRS
DEF
MNO
WXY
MUTE
EXT
REDIAL
CONF MENU PREV NEXT PROGMSG
MUTE
AUTO
ON/OFF
FLASH
Speakerphone
VOLUM E
HOLD
1
4
7
*
2
5
8
0
3
6
9
02:28 Thu N O V 14
PERSO NAL DIAL
SYSTEM D IAL
EXTENSION
FUNCTION
HELP
Langford S 173
10
11
12
13
14
15
16
17
18
21
22
20
19
9876
5
4
33
2
1
23
1. Understanding Your Phone
16 Issued April 2000 DBS-32-755
T a ble 3. Large-display phone f e atu r es
# Feature Description
1 Message Waiting Indica-
tor
Indicates that you have a message.
2 Display Displays information about the phone’s status,
menus, dialing directories, and text message information.
3 Soft Keys Used to make outside calls or to access call-handling
features.
4 MSG Key Used for Auto-CallBack to a telephone which has
left a text message or to access voice messages.
5 CONF Key Used to establish conference ca lls, check FF and
one-touch key settings, and scroll through messages.
6 MENU Key Used to retur n to th e M ain Me nu sc reen. The d efa ult
Main Menu screen contains the following items:
• PERSONAL DIAL
• SYSTEM DIAL
• EXTENSION
•FUNCTION
•HELP
7 PREV Key Used to return to the previous screen.
8 NEXT Key Used to advance to the next screen.
9 PROG Key Used to program FF and one-touch keys and to
adjust ringer volume. Depending on the setup of
your system, may also be used to transfer c al ls.
10 Flexible Function (FF)
Keys
Used to access outside line s or to access system features.
11 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or
Absence Message is set.
12 MUTE Indicator Indicates that your voice is muted - i.e., party on the
other end cannot hear you. Lights solid when your
hands-free microphone is muted and flashes when
your handset is muted.
13 EXT Indicator Lights when you are on a call; flashes whe n you
hold a call.
14 ON/OFF Indicator Lights when ON/OFF key has been pressed.
15 REDIAL Key Used to redial last number dialed.
16 MUTE Key Used to activate/deac tivate MUTE function. When
activated, the party on the other end cannot hear
you. (See item 12, MUTE Indicator.)
17 AUTO Key Used to access speed dialing, enter account codes, or
for message waitin g answer/cancel.
18 ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
19 FLASH Key Used to end an outside call and to restore outside
dial tone without hanging up receive r.
1. Understanding Your Phone
DBS-32-755 Issued April 2000 17
Using the Soft Keys on a Large-Display Phone
The ten small keys located alongside the display on a large-display phone are
called “soft” keys because they allow you to change the software mode of the
display. Instead of displaying the Main Menu, for instance, you can set your
phone to display your Pers on al or System Speed Dial Direct ory, Extension
Directory, or Function or Help Menus .
These items are described as follows:
To select one of the above items from the Main Menu, press the soft key next
to the desired i tem.
Notes:
• To display the Main Menu on a large-display phone, press the
MENU
key when the phone is in an idle state.
• Menus are programmable - the actual menu displayed depends on your
system configuration.
20 VOLUME Key Used to adjust level of tones, backg round music,
ringing, receiver volume, and disp la y contrast.
21 HOLD Key Used to hold calls, to retrieve held calls, and to com-
plete FF key programming.
22 Microphone Used to talk with another party without using the
handset.
23 Speaker Outputs tones and voice at your extension.
Personal Dial Allow s pe rsonal speed dial numbers to be programmed
and dialed using the soft keys.
System Dial Allows system speed dial numbers to be vi ewed and
dialed using the soft keys.
Extension Allows other extensions to be viewed and dialed using the
soft keys.
Function Allows system functions such as Background Music, Do-
Not-Disturb, Reminder Alarm, Absence Messages, Call
Forwarding, Mute, and Station Lockout to be set.
Help Provides Help on setting phone functions.
# Feature Description
1. Understanding Your Phone
18 Issued April 2000 DBS-32-755
Display Information
Both large and small displays indicate the status of the phone. Display
information will vary depending on how the phone is programmed and its
status. Several of the more common displays are illustrated below.
Figure 6. Idle condition (default display)
Small Display
Large Display
Figure 7. Messages received
Small Display
10:40 Wed MAR 17
Brandy 113
User name
Extension
10:40 Wed MAR 17
Brandy 113
PERSONAL DIAL
Extension
User name
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
10:40 Wed MAR 17
3 Msg Carter
Number of
messages
Person that
left the first
message
1. Understanding Your Phone
DBS-32-755 Issued April 2000 19
Large Display
Figure 8. Reminder alarm
Small Display
Large Display
Figure 9. Absence message
Small Display
PERSONAL DIAL
10:40 Wed MAR 17
3 Msg Carter
Person that
left the first
message
Number of
messages
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
10:40 Wed MAR 17
Alarm12:30PM
Alarm time
Alarm
indicator
PERSONAL DIAL
10:40 Wed MAR 17
Alarm 12:30PM ((.))
Alarm
indicator
Alarm time
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
10:40 Wed MAR 17
In Meeting
Absence
message
1. Understanding Your Phone
20 Issued April 2000 DBS-32-755
Large Display
Figure 10. Incoming outside call
Small Display
Large Display
Figure 11. Outside call in progress
Small Display
PERSONAL DIAL
10:40 Wed MAR 17
In Meeting
Absence
message
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
Incoming
#03
Incoming outside
call
Outside line
number
Brandy
113
PERSONAL DIAL
Incoming
#03
Outside line
number
Brandy
113
Incoming outside
call
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
CO TALK
Brandy 113
0’15
Outside call
in progress
Call
duration
1. Understanding Your Phone
DBS-32-755 Issued April 2000 21
Large Display
Figure 12. Internal calling in use
Small Display
Large Display
PERSONAL DIAL
Brandy
113
CO TALK
0’15
Outside call
in progress
Call
duration
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
Talk
Brandy 113
Greg
Intercom call
Called
party
PERSONAL DIAL
Talk
Brandy 113
Greg
Intercom call
Called
party
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
1. Understanding Your Phone
22 Issued April 2000 DBS-32-755
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DBS-32-755 Issued April 2000 23
2. Setting Up Your Phone
Use the procedures in this chapter to adjust the volume and display contrast of
your digital phone, a nd to assign call handli ng features to FF (flexible
function) keys.
This chapter covers the following topics:
Topic Page
Volume and Display Settings 24
FF Keys 25
Setting Up Personal Speed Dialing 26
2. Setting Up Your Phone
24 Issued April 2000 DBS-32-755
Volume and Display Settings
Adjusting Soun d Volumes
You can adjust the volume of the following while they are in use by pressing
the
VOL
(s or t)
key:
• Ringer
• Speaker
• Handset
Adjusting the Rin ging Volume
When your phone is idle, you can adjust its ring volume using the following
steps:
1. Press
ON/OFF
.
2. Press
PROG
.
3. Dial #9.
4. Press the
VOL
key.
The phone produces a tone.
5. Press the
VOL
keys to adjust the loudness of the tone.
6. Press
ON/OFF
.
Adjusting the Display Contras t
1. When the phone is idle, press #.
2. Press the
VOL
keys to adjust the contrast of the display .
2. Setting Up Your Phone
DBS-32-755 Issued April 2000 25
FF Keys
FF (Flexible Function) keys are located immediately above the keypad on
your phone. They are disti nguished by the indicator lights on them. You can
set up FF keys to initiate system features, assign specific extension numbers,
or to store digits that a re frequently dialed.
Note:
You cannot set up FF keys that are dedicated to outside lines. Contact
your system administrator or DBS dealer to make changes to dedicated FF
keys.
Assigning FF Keys
1. Pick up the handset or press
ON/OFF
.
2. Press
PROG
.
3. Press the desired FF key.
4. Do one of the following:
If . . . Then . . .
You want to assign a dial code that will initiate a particular feature.
Enter one of the dial codes listed in Appendix A, “Dial Code List.”
Note:
Not all dial codes can be stored in
FF keys. See the Appendix for more information.
You want one-key access to a specific
extension number, plus the ability to pick
up the extension’s calls and know when the
extension is busy.
Note:
If you assign an extension number to
an FF key, the FF key will light red when
the extension is busy. It will light green
when Do Not Disturb, Call Forwarding, or
Absence Message is set. In addition, you
can pick up a call that is ring in g or on hold
at the extension by simply pressing the FF
key when it is flashing.
Enter the extens ion number.
You want to assign digits that you frequently dial.
These digits consist of numbers ot her than
speed dial numbers, outside lines, or feature
codes. Examples include account codes or a
voice mail password.
This type of key is known as an “Any Key.”
a.
Press
PROG
.
b.
Enter the appropriat e di gits.
Note:
You cannot assign more than 6 dig-
its (8 digits on some systems) to an FF key.
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