Panasonic CF-54 User Manual

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Page 1

OPERATING INSTRUCTIONS

Basic Guide

Personal Computer

Model No.

CF-54

series

Contents

Getting Started

Introduction .....................................................

Description of Parts ........................................

First-time Operation ........................................

Turning On / Turning Off ..............................

Useful Information

Handling and Maintenance ..........................

Installing Software .......................................

Troubleshooting

Troubleshooting (Basic) ...............................

2 4 8

Getting Started

17 21

Useful Information

Appendix

LIMITED USE LICENSE AGREEMENT ......

Specications ..............................................

Standard Limited Warranty ..........................

Please read these instructions carefully before using this product, and save this manual for future use.

34 36 41

Troubleshooting

Appendix

Page 2

Introduction

Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions carefully.

In these instructions, the names are referred as follows.

indicates Windows® 8.1 Operating System.

indicates Windows® 7 Operating System.

Terms and illustrations in these instructions

CAUTION

NOTE

Enter Fn

: Press [Enter] key.

+ F5 : Press and hold [Fn] key, and then press [F5] key.

Display “Charm”: Align the pointer to the top right (or bottom right) corner of the

- : Click (Settings) and then click (Power).

Getting Started

(Start) - [All Programs] : Click (Start), and then click [All Programs]. You may need to

: Page in these Operating Instructions or in the Reference Manual.

: Reference to the on-screen manuals.

Some illustrations are simplied to help your understanding and may look different from the

actual unit.

If you do not log on as an administrator, you cannot use some functions or cannot display

some screens.

Refer for the latest information about optional products to the catalogs, etc.

In these instructions, the names and terms are referred as follows.

“Windows



“Windows® 7 Professional 32-bit Service Pack 1” and “Windows® 7 Professional 64-bit



Service Pack 1” as “Windows” or “Windows 7”

DVD MULTI drive as “CD/DVD drive”



Circular media including DVD-ROM and CD-ROM as “discs”



“Multilanguage User Interface” as “MUI”



Screen messages are explained in [English (United States)]. (Depending on the language preference, some screen messages in these instructions are different from the actual screen messages. For example, [Flight mode] may be displayed instead of [Airplane mode] in some language preference.)

: Conditions that may result in minor or moderate injury.

: Useful and helpful information.

screen to display Charm menu. Alternatively, ick toward the cen- ter of the screen from the right edge.

double-click in some cases.

8.1 Pro Update 64-bit” as “Windows” or “Windows 8.1”

Disclaimer

Computer specications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.

Page 3

Trademarks

Microsoft Corporation of the United States and/or other countries. Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.

SDXC Logo is a registered trademark of SD-3C, LLC.

Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.

HDMI, the HDMI Logo and High-Denition Multimedia Interface are trademarks or registered

trademarks of HDMI Licensing LLC in the United States and other countries. Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.

On-screen Manual

For further information about the computer, you can refer to the on-screen manual.

Reference Manual

The Reference Manual contains the practical information to help you fully enjoy the comput-

Important Battery Tips

The Important Battery Tips will provide you with the battery information so that you can use

Update the on-screen manuals

This describes the procedures to update the on-screen manual.

Connect to a network

This describes the connection procedures using the network devices mounted on this unit. To access the on-screen manuals, follow the steps below. Double-click [Manual Selector] on the desktop, and select the on-screen manual.

, Windows®, the Windows logo, and IntelliMouse are registered trademarks of Microsoft

er’s performance. Update it to the latest version for reference.

the battery in the optimum condition to obtain longer operation time.

Getting Started

Alternatively, click the [Manual Selector] tile, on the Start screen and select the on-screen manual.

NOTE

[Contents] tab or [Search] tab of the on-screen manuals is displayed on the left side of the



window. Select tab and display the desired item.

Page 4

Description of Parts

Fingerprint

Reader

Contactless

Smartcard

Reader

Getting Started

Reference Manual “Camera”

A: Microphone B: Ambient Light Sensor C: Camera Lens D: Camera Indicator E: LCD <Only for model with touchscreen>

Camera

Reference Manual “Screen Input Operation”

F: LED Indicator

: Caps lock : Numeric Lock (NumLk) : Scroll Lock (ScrLk) : Drive Indicator : SD Memory Card Indicator

(Blinking: During access or a password is requested)

: Wireless ready

Reference Manual “SD Memory Card”

This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and ready. It does not necessarily indicate the On/Off condition of the wireless connection.

Connect to a network

G: Power Switch H: Security Lock

A Kensington cable can be connected. For

further information, read the manual that comes with the cable.

I: Function Keys

è

J: Keyboard

Reference Manual “Key Combinations”

K: CD/DVD Drive

Battery Pack Slot 2*3 / Smart Card Slot

Only for model with CD/DVD drive

Reference Manual

Only for model with PC card slot

Reference Manual

When using battery pack 2

Reference Manual

Only for model with smart card slot

L: Battery Pack Slot 1

Reference Manual

M: Fingerprint Reader

Smart Card Reader

Only for model with ngerprint reader

Reference Manual “Fingerprint Reader”

*6 Only for model with contactless smart

card reader

Reference Manual “Contactless Smart Card Reader”

N: Touchpad

Reference Manual “Touchpad”

O: Carrying Handle

Do not use the handle if the handle is worn

or damaged.

P: LED Indicator

: Power Indicator

Off: Power off/Hibernation, Green: Power on, Blinking Green: Sleep Blinking green rapidly: Cannot power on or resume due to low temperature.

: Battery Indicator 1

: Battery Indicator 2

Reference Manual “Battery Power”

/ PC Card Slot*2 /

“CD/DVD Drive”

“PC Card”

“Battery Power”

/ Contactless

Page 5

A: Wireless WAN Antenna

Connect to a network “Wireless WAN”

B: GPS Antenna

Reference Manual

C: Display Latch D: Wireless LAN Antenna

Connect to a network

E: Speaker F:

Wireless LAN Antenna / Bluetooth Antenna

Connect to a network

“Bluetooth”

“GPS”

“Wireless LAN”

NOTE

This computer contains a magnet and

magnetic products at the locations dashed line circled in the illustration above. Avoid leaving metallic object or magnetic media in contact with these areas.

Getting Started

Page 6

Description of Parts

E I J K LM

Right side

ABCD EFGH

Rear side

Getting Started

A: Hard Disk Drive (Quick Release Drive)

Reference Manual “Hard Disk Drive”

B: Wireless Switch

Connect to a network

Enabling Wireless Communication”

C: Headset Jack

A headset or headphone can be connected.

D: SD Memory Card Slot

Keep SD Memory Cards away from infants

and small children.

Reference Manual

Card”

E: USB 3.0 Ports

Reference Manual

F: USB 3.0 Port (USB Charging)

Do not insert any foreign object in the USB port.

Reference Manual

G: LAN Port

Connect to a network

H: DC-IN Jack

“Disabling/

“SD Memory

“USB Devices”

“LAN”

I: HDMI Port

Reference Manual

“External Display”

J: SIM Card Slot

Connect to a network “Wireless WAN”

K: Ventilation Hole (Exhaust) L: VGA Port

Reference Manual “External Display”

M: Serial Port

Reference Manual

N: 2nd LAN Port

/ USB 2.0 Port*8 /

Rugged USB 2.0 Port*9 / GPS

Only for model with 2nd LAN port

“Serial Port”

*10

*8 Only for model with USB 2.0 port *9

Only for model with rugged USB 2.0 port

*10

Only for model with GPS

Page 7

C D E

Bottom side

A: Back Cover B: Ventilation Hole (Intake) C: Hard Disk Latch

Reference Manual “Hard Disk Drive”

D: Expansion Bus Connector

Reference Manual

E: Battery Latch 1

Reference Manual

F: Battery Indicator

Reference Manual

G: Battery Pack Latch 2

Reference Manual

H: External Antenna Connector

“Port replicator”

“Battery Power”

Getting Started

Page 8

First-time Operation

Preparation

Check and identify the supplied accessories.

If you do not nd the described accessories, contact your support ofce.

• AC Adaptor .....1

Model No: CF-AA5713A

• Soft Cloth ......1

Getting Started

• OPERATING INSTRUCTIONS - Basic Guide (This book) ................ 1

Depending on the model, the following items are supplied.

• Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Model No: CF-VZSU0KW

• AC Cord .......1 • Battery Pack ...1

Model No: CF-VZSU0GW or

CF-VZSU0PW or CF-VZSU0LW

1 Insert the battery pack

Insert the battery pack until it touch to the secured position.

CAUTION

Make sure the latch is securely locked. Otherwise the battery

pack may fall when you carry the computer.

Do not touch the terminals of the battery pack and the com-

puter. Doing so can make the terminals dirty or damaged, and may cause malfunction of the battery pack and the computer.

Page 9

2 Connect your computer to a power outlet

The battery charging starts automatically.

CAUTION

Do not disconnect the AC adaptor and do not switch the

wireless switch to on until the rst-time operation procedure

is completed.

When using the computer for the rst time, do not connect

any peripheral device except the battery pack and AC adaptor.

Handling the AC adaptor

Problems such as sudden voltage drops may arise during periods of thunder and lightning. Since this could adversely affect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the battery pack alone.

When the DC plug is not connected to the computer, dis-

connect the AC cord from your electrical outlet. Power is consumed simply by having the AC adaptor plugged into an electrical outlet.

Getting Started

3 Open the display

Push the top of the latch (A) to release it.

Hold the side/ handle of the computer with either of your

hands and then lift up the display to open.

CAUTION

Do not open the display wider than necessary (180° or

㪘

more), and do not apply excessive pressure to the LCD. Do not open or close the computer holding the edge of the LCD segment.

Page 10

First-time Operation

4 Turn on the computer

Press and hold the power switch (B) until the power indicator (C) lights.

㻮

㻯

Getting Started

CAUTION

Do not press the power switch repeatedly.

The computer will be forcibly turned off if you press and hold

the power switch for four seconds or longer.

Once you turn off the computer, wait for ten seconds or more

before you turn on the computer again.

Do not perform the following operation until the drive indica-

tor

turns off.

Connecting or disconnecting the AC adaptor



Pressing the power switch



Touching the keyboard, touchpad, touchscreen <only for



model with touchscreen> or external mouse

Closing the display



Turn on/off the wireless switch



When the CPU temperature is high, the computer may not

start up to prevent overheating of the CPU. Wait until the computer cools down, and then turn the power on again. If the computer does not power on even after cooling down, contact Panasonic Technical Support (è pages 41 - 43).

Any changes from the default setting of the Setup Utility must

not be made until the First-time Operation is completed.

5 <For MUI OS model>

Select language and OS (32-bit or 64-bit)

CAUTION

Carefully choose your language because you cannot change

it later. If you set a wrong language, you need to reinstall Windows.

Select language and OS (32-bit or 64-bit) on “Select OS”

screen and touch [OK]. The language setting will start by touching [OK] on the conrmation screen. The language and OS setting will be completed in about 15 minutes.

When termination screen is displayed, touch [OK] to turn

off the computer.

Page 11

6 Setup Windows

Select language and click [Next].

Turn on the computer. Follow the on-screen instructions.

The computer restarts several times. Do not touch the key-

board or touchpad, and wait until the drive indicator turned off.

After the computer is turned on, the screen remains black

or unchanged for a while, but this is not a malfunction. Wait for a moment until the Windows setup screen appears.

During setup of Windows, use the touchpad and clicking to

move the pointer and to click an item.

Setup of Windows will take approximately

5 minutes / 20 minutes. Go to the next step, conrming each message on the display.

You can set the Wireless Network after the setup of

Windows is complete.

If “Get online” is displayed, select “Skip this step”.

“Join a wireless network” screen may not appear.

CAUTION

You can change the user name, password, image and secu-

rity setting after setup of Windows.

Remember your password. If you forget the password, you

cannot use Windows. Creating a password reset disk beforehand is recommended.

Use standard characters as a computer name: numbers 0

through 9, uppercase and lowercase letters from A to Z, and the hyphen (-) character. If the error message “The computer name is not valid” appears, check if characters other than the above are not entered. If the error message still remains on the display, set the key entry mode to English (“EN”) and enter characters.

When setting up the keyboard, choose the appropriate one

to your computer. Otherwise, input by the keyboard may become unavailable.

Do not use the following words and characters for user

name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9, LPT, @, &, space. In particular, if you create a user name (account name) that includes the “@” mark, a password will be requested at the log-on screen, even if no password has been set. If you try to log on without entering a password, “The user name or password is incorrect.” may be displayed and you will not be able to

Verify the time zone, date and time.

log on to Windows (è page 30).

has

Getting Started

Page 12

First-time Operation

Getting Started

7 Update the on-screen manual

Connect to the internet.

Log on to Windows as an administrator.

For further information, refer to Connect to a network.

Update the on-screen manual.

Double-click [Manual Selector] on the desktop.

Alternatively, click the [Manual Selector] tile on the Start screen. Follow the on-screen instructions.

8 Create a recovery disc

A recovery disc allows you to install OS and restore its factory default condition, in case, the recovery partition of the HDD is damaged. We recommend creating a recovery disc before you begin using the computer. Refer to è ity” about creating the disc.

Reference Manual

“Recovery Disc Creation Util-

Page 13

NOTE

PC Information Viewer

This computer periodically records the management information of the hard disk, etc. The maximum data volume for each record is 1024 bytes. This information is only used for estimating the cause in the case when the hard disk goes down by any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described the above.

To disable the function, add the check mark for [Disable the automatic save function for manage-

ment information history] in [Hard Disk Status] of PC Information Viewer, and click [OK]. (è

Reference Manual “Troubleshooting (Advanced)” - “Checking the Computer’s Usage Status”) Then follow the on-screen instructions. <For MUI OS model>

In the default settings, a shortcut icon for Korean language is on the Desktop

screen. You may delete the icon if not necessary.

If the recovery partition is deleted, you cannot create Recovery Disc(s).

Before using wireless function

Open the cover, and then Slide the wireless switch to ON.

Display “Charm” and click

- [Change PC Settings] - [Network] - [Airplane mode]. Set [Airplane mode] to [Off], and then; Set [Wi-Fi] to [On] (for wireless LAN). Set [Mobile broadband] to [On] (for wireless WAN). Set [GPS] to [On] (for wireless WAN). Set [Bluetooth] to [On] (for Bluetooth). Set [GPS\GNSS] to [On] (for GPS).

Getting Started

To change the partition structure

You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. In the default setting, you can use a single partition.

Right-click at the bottom left corner of the Desktop screen.

Click (Start) and right-click [Computer], then click [Manage].

A standard user needs to enter an administrator password.

Click [Disk Management].

Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Vol-

ume].

The partition size depends on the computer specications.

Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].

You cannot input a larger number than the displayed size.

To select [Reinstall Windows to the OS related partitions] in installing OS (è page 23),

/ 60 GB or more is necessary for [Total size after shrink

in MB].

Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].

Follow the on-screen instructions to make the settings, and click [Finish].

Wait until formatting is completed.

For MUI OS model, 80 GB or more is necessary.

Page 14

First-time Operation

NOTE

You can create an additional partition using remaining unallocated space or newly creating

unallocated space.

To delete a partition, right-click the partition and click [Delete Volume] in the step C.

To select a language other than the one you have selected during the rst-time operation, follow

the steps below.

Perform either of the following procedures.

Right-click

Click on the Start screen.

Click [Control Panel].

Click [Clock, Language, and Region] - [Language] - [Add a language].

Select a language, and then click [Add].

Depending on the region, two or more languages are selectable. Click [Open] and select the desired language, and then click [Add].

Click [Options] for the language you want to use.

Click [Make this the primary language].

Getting Started

NOTE

If [Make this the primary language] is not displayed, you cannot change to this lan-

guage. Follow the on-screen instructions.

Click [Log off now].

<For MUI OS model> To select language

at the bottom left corner of the Desktop screen.

Page 15

Turning On / Turning Off

Turning On

Press and hold the power switch (è page 4) until the power indicator (è page 4) lights.

NOTE

Do not press the power switch repeatedly.

The computer will forcibly be turned off if you press and hold the power switch for four sec-

onds or longer.

Once you turn off the computer, wait for ten seconds or more before you turn on the computer

again.

Do not perform the following operation until the drive indicator

• Connecting or disconnecting the AC adaptor

• Pressing the power switch

• Touching the keyboard, touchpad, touchscreen <only for model with touchscreen> or external mouse

• Closing the display

• Turn on/off the wireless switch

turns off.

Turning Off

You can shut down the computer by using either of the following steps.

• From the Desktop screen: Right-click at the bottom left corner of the Desktop screen.

Click [Shut down or sign out] - [Shut down].

• From the Start screen: Click

• Both the Start screen and Desktop screen: Display “Charm” and touch .

Touch [Power] - [Shut down].

Click

NOTE

To turn off the computer completely, proceed as follows.

Display “Charm” and click

Click [Restart now] under “Advanced startup”.

Click [Turn off your PC].

- [Shut down].

(Start) - [Shutdown].

- [Change PC settings] - [Update and recovery] - [Recovery].

Getting Started

Page 16

Turning On / Turning Off

Precautions against Starting Up/Shutting Down

Do not do the following

• Connecting or disconnecting the AC adaptor

• Pressing the power switch

• Touching the keyboard, touchpad, touchscreen <only for model with touchscreen> or external mouse

• Closing the display

• Turn on/off the wireless switch

NOTE

To conserve power, the following power saving methods are set at the time of purchase.

• The screen automatically turns off after : 10 minutes (when AC adaptor is connected) of inactivity 5 minutes (when operating on battery power) of inactivity

• The computer automatically enters sleep 20 minutes (when AC adaptor is connected) of inactivity 15 minutes (when operating on battery power) of inactivity

Refer to Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.

Getting Started

after :

Page 17

Handling and Maintenance

Operation environment

Place the computer on a at stable surface not subject to shock, vibration, and danger of

dropping. Do not place the computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged.

Operating environment

Temperature: Operation : -10 °C to 50 °C (IEC60068-2-1, 2) Storage : -20 °C to 60 ° Humidity: Operation : 30% to 80% RH (No condensation) Storage : 30% to 90% RH (No condensation)

Even within the above temperature/humidity ranges, operation for a long time in extreme en-



vironments, smoking nearby, or operation in places where oil is used or where there is a lot of dust will result in the product deterioration and will shorten the product life.

Do not expose the skin to this product when using the product in a hot or cold environment.

(è OPERATING INSTRUCTIONS - Read Me First) If the computer is wet in temperatures of 0 °C or below, freeze damage may occur. Make sure to dry off

the computer in such temperatures.

Do not place the computer in the following areas, otherwise the computer may be damaged.

Near electronic equipment. Image distortion or noise may occur.



In extremely high or low temperature.



As the computer can become hot during operation, keep it away from items that are sensitive

to heat.

Handling cautions

This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a drip-proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer.

When carrying the computer:

Turn off the computer.



Remove all external devices, cables, PC Cards and other protruding objects.



Remove a disc in the CD/DVD drive (Only for model with CD/DVD drive).



Do not drop or hit the computer against solid objects.



Do not leave the display open.



Do not grip the display part.



Do not put anything (e.g., a piece of paper) between the display and keyboard.

When you board an airplane, take the computer with you and never put it in your checked lug-

gage. When using the computer on airplane, follow the airline’s instructions.

When carrying a spare battery, put it in a plastic bag to protect its terminals.

The touchpad is designed to be used by nger tip. Do not place any object on its surface and

do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).

Avoid any harmful substances such as oil from getting into the touchpad. The pointer may not

work correctly.

Be careful not to get injured by dropping or getting hit when carrying the computer.

Use only the pen (optional) to touch the screen. Do not place any object on its surface and do

not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).

Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles

on the screen/pen (optional) can scratch the screen surface or obstruct the pen (optional) operation.

Useful Information

Page 18

Handling and Maintenance

Use the pen (optional) only for touching the screen. Using it for any other purpose may dam-

age the pen (optional) and result in scratches on the screen.

When using peripheral devices

Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction manuals of the peripheral devices.

Use the peripheral devices conforming to the computer’s specications.

Connect to the connectors in the correct direction.

If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of

pins, etc.

If screws are included, fasten them securely.

Remove the cables when you carry the computer. Do not pull the cables forcibly.

Preventing your computer from unauthorized use via wireless LAN/Bluetooth/wireless

WAN

Before using wireless LAN/Bluetooth/wireless WAN, make the appropriate security settings

such as data encryption.

Battery Recalibration

The battery recalibration may take a long time due to the large battery capacity. This is not a

malfunction. <When performing “Battery Recalibration” after shutting down Windows>

Full charge: Approximately 2.5 hours



Complete discharge: Approximately 4 hours (with CF-VZSU0GW / CF-VZSU0PW /



CF-VZSU0LW) / Approx. 3 hours (with CF-VZSU0KW)

When performing “Battery Recalibration” without shutting down Windows, it may take more



time to charge / discharge.

Battery duration

Useful Information

Note that the computer consumes electricity even when the computer power is off. If the bat-

tery pack is fully charged, the battery will fully discharge in the following period of time:

Status Discharge period

When power is off Approx. 5 weeks Approx. 3.5 weeks In sleep In hibernation

When “Wake Up from wired LAN” is enabled.

The battery duration while the USB port continuous charging function is not used.



Maintenance

To clean the LCD panel

If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately. Failure to do so may result in staining.

<Only for model with touchscreen> Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD Surface”.

<Only for model without touchscreen> Wipe with a soft dry cloth such as gauze.

CF-VZSU0GW / CF-VZSU0PW CF-VZSU0LW

Approx. 2.5 days Approx. 2 days

Approx. 12 days Approx. 8.5 days

Reference Manual “Screen Input Operation”)

Page 19

To clean areas other than the LCD panel

Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it thoroughly.

CAUTION

Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface caus-

ing discoloration, etc. Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to the surface.

Do not apply water or detergent directly to the computer, since liquid may enter inside of the

computer and cause malfunction or damage.

Dispose of Computer

Preparation

Remove all peripherals and SD memory card, etc.

Erase the stored data. (è Reference Manual “Hard Disk Data Erase Utility”)

Attention Customers

Don’t remove the battery by yourself. The battery must be removed by qualied professionals. When disposing of this product, be sure to contact qualied professionals to remove the battery.

Attention Qualied professionals to remove the battery

Dispose of this product correctly in accordance with the local regulations after removing the battery as shown in the following procedure.

CAUTION

Never disassemble the computer except before disposal.

Refer to the precautions when disposing of the computer

(è OPERATING INSTRUCTIONS - Read Me First).

Remove the built-in battery

1. Turn off the computer, and disconnect the AC adaptor.

2. Turn over the computer, remove the battery pack.

3. Remove the screws and the cover (A). <Model with 2nd LAN/USB 2.0 port/ Rugged USB port/VGA port/Serial port/ Discrete Video Controller>

Useful Information

Page 20

Handling and Maintenance

4. Remove the cover (B) and lift the expansion bus connector (C).

5. Remove the connectors on the built-in bridge battery (F), and then remove the screw (D) and the circuit (E).

6. Pull out the built-in bridge battery with the sheet cover.

Useful Information

7. Open the sheet cover (G) and remove the built-in bridge battery (H). And conrm the recycle mark of the built-in battery.

Insulate the connectors of the built-in bridge battery by covering them with plastic tape, for example.

Page 21

Installing Software

Installing software will return the computer to the default condition. When you install the software, the hard disk data will be erased. Back up important data to other media or an external hard disk before installation.

CAUTION

Do not remove the quick release drive during installation process.

Do not delete the Recovery Partition on the hard disk. The disk space in the partition is not

available to store data. To check the Recovery Partition, perform the following methods.

Right-click at the bottom left corner of the Desktop screen.

Click (Start) and right-click [Computer], then click [Manage].

A standard user needs to enter an administrator password.

Click [Disk Management].

Preparation

Remove all peripherals and SD memory card, etc.

Connect the AC adaptor and do not remove it until installation is complete.

Remove everything and reinstall Windows

1 Perform “Remove everything and reinstall Windows”.

Display “Charm” and click

ery].

Click [Get Started] under “Remove everything and reinstall Windows”.

Click [Next].

Select the option.

Just remove my les

Perform the reinstallation of the Windows in a few moments (Approximately 20 minutes).

Fully clean the drive

By fully cleaning, the deleted les can not be recovered easily and the security level

will be increased. The processing time will be longer (Approximately 140 minutes).

Follow the on-screen instructions.



After the reinstallation, the computer will restart.

Do not interrupt installation, for example by turning off the computer or performing other

operation. Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

- [Change PC settings] - [Update and recovery] - [Recov-

2 Perform the “First-time Operation” (è page 11).

Useful Information

NOTE

The date and time, and the time zone may not be correct. Be sure to set them correctly.

3 Perform Windows Update. 4 <Only for model with TPM> Clear TPM.

Perform either of the following procedures.

Right-click

Click on the Start screen.

Click [Run], then input [tpm.msc] and click [OK].

at the bottom left corner of the Desktop screen.

Page 22

Installing Software

Click [Clear TPM…] under “Actions” on the right of the “TPM Manager on Local Com-

puter” screen.

Click [Restart] of the “Manage the TPM security hardware” screen.

The computer will restart.

When “TPM conguration change was requested to ...” is displayed, press

Click the Desktop tile, and when “TPM is ready” appears, click [Close].

Disk recovery

You can reinstall the OS that was pre-installed at the time of purchase (Windows 8.1 or Windows 7).

If reinstallation using the method described in “Remove everything and reinstall

Windows” is not successful, follow the steps below.

Preparation

Remove all peripherals and SD memory card, etc.

Connect the AC adaptor and do not remove it until installation is complete.

1 Start the Setup Utility.

F12

Display “Charm”, and click

ery].

Click [Restart now] under “Advanced startup”.

Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].

Turn on the computer, and press F2 or

If the [Panasonic] boot screen is not displayed, turn on the computer while holding down

If the password is requested, enter the Supervisor Password.

2 Write down all of the contents of the Setup Utility and press F9.

At the conrmation message, select [Yes] and press

Useful Information

3 Check the [UEFI Boot] setting of the Setup Utility.

Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should be set to as follows. When installing Windows 8.1 : [Enabled] When installing Windows 7 : [Disabled]

4 <Only for model with onboard drive>

Check the [Primary boot drive] setting of the Setup Utility.

5 Press

At the conrmation message, select [Yes] and press

Computer will restart.

F10

6 Press F2 or

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

7 Select the [Exit] menu, then select [Recovery Partition] and press

Enter

Click [Next] and click [YES].

Click [Reinstall Windows] and click [Next].

9 At the License Agreement screen, click [Yes, I agree to the provisions

above and wish to continue!] and click [Next].

Del

- [Change PC settings] - [Update and recovery] - [Recov-

while [Panasonic] boot screen is displayed.

Del

Enter

while [Panasonic] boot screen is displayed.

Del

Page 23

10 Click [Next].

If the installation drive is displayed, conrm it.

If the option is displayed, select the setting and click [Next].

[Initialize and reinstall Windows to the whole Disk]

Select this option when you want to install Windows to the factory default. After instal-



lation, you can create a new partition. For how to create a new partition, refer to “To change the partition structure” (è page 13).

[Reinstall Windows to the OS related partitions]

Select this option when the hard disk has already been divided into several partitions



and you want to keep the partition structure. For how to create a new partition, refer to “To change the partition structure” (è page 13).

This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.

11 At the conrmation message, click [YES]. 12

<For localized OS model> Select OS (32bit or 64bit) and click [OK]. <For MUI OS model> Select language and system type (32bit or 64bit), then click [OK].

At the conrmation message, click [OK].

To cancel the recovery procedure, click [CANCEL], and click the mark that appear the top right corner of the screen.

13 <Only for model with onboard drive> Select the setting and click [Next].

14 At the conrmation message, click [YES].

Installation starts according to the instructions on the screen. (It will take approximately 20 minutes.)

Do not interrupt installation, for example by turning off the computer or performing other

operation. Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

15 When Ending process screen is displayed, click [OK] to turn off the

computer.

16 Turn on the computer.

If the password is requested, enter the Supervisor Password.

17 Perform the “First-time Operation” (è page 11).

Useful Information

NOTE

them correctly.

The date and time, and the time zone may not be correct. Be sure to set

18 Start the Setup Utility and change the settings as necessary. 19 Perform Windows Update. 20

<Only for model with TPM> Clear TPM (è page 21).

Page 24

Installing Software

Using Recovery Disc

Use the Recovery Disc in the following conditions.

You have forgotten the administrator password.



Installation is not complete. The recovery partition in the hard disk may be broken.

 

To change OS from Windows 7 to Windows 8.1, or vice versa.

NOTE

tition in the hard disk.

Preparation

1 <Only for model without CD/DVD drive>

Connect the commercially available optical drive to the USB port.

2 Start the Setup Utility.

To change OS from 32 bit to 64 bit, or vice versa, install OS using the recovery par-

Prepare the following items:

Recovery Disc (



disc.)

(è

Commercially available optical drive (Only for model without CD/DVD drive)



Remove all peripherals and SD memory card, etc. (except for the commercially avail-

able optical drive)

Connect the AC adaptor and do not remove it until installation is complete.

Reference Manual “Recovery Disc Creation Utility”)

USB memory device can also be used as a recovery

Display “Charm”, and click

ery].

Click [Restart now] under “Advanced startup”.

Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].

Useful Information

Turn on the computer, and press F2 or

If the [Panasonic] boot screen is not displayed, turn on the computer while holding down

If the password is requested, enter the Supervisor Password.

3 Write down all of the contents of the Setup Utility and press F9.

At the conrmation message, select [Yes] and press

4 Check the [UEFI Boot] setting of the Setup Utility.

[UEFI Boot] should be set to as follows. When the recovery disc for Windows 8.1 is used : [Enabled] When the recovery disc for Windows 7 is used : [Disabled]

5 Set the Recovery Disc into the CD/DVD drive or commercially available

optical drive.

6 Press

At the conrmation message, select [Yes] and press

Computer will restart.

F10

Del

- [Change PC settings] - [Update and recovery] - [Recov-

while [Panasonic] boot screen is displayed.

Del

Enter

Page 25

7 Press F2 or

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

while [Panasonic] boot screen is displayed.

Del

8 Select the [Exit] menu, then select CD/DVD drive or commercially

available optical drive in [Boot Override] and press

The computer will restart.

Enter

9 Click [Reinstall Windows] and click [Next]. 10

At the conrmation message, click [YES].

11 At the License Agreement screen, click [Yes, I agree to the provisions

above and wish to continue!] and click [Next].

Click [Next].

If the option is displayed, select the setting and click [Next].

[Reinstall with HDD recovery partition.]

Standard recovery method. You can use recovery from Recovery Partition.

[Reinstall without HDD recovery partition.]

Increase usable HDD size. You can NOT use recovery from Recovery Partition. When this option is selected, you can no longer create Recovery Disc(s) after the recovery operation.

CAUTION

Carefully choose above item because you cannot change it later.

13 Click [Next].

If the installation drive is displayed, conrm it.

If the option is displayed, select the setting and click [Next].

[Initialize and reinstall Windows to the whole Disk]

Select this option when you want to install Windows to the factory default. After instal-



lation, you can create a new partition. For how to create a new partition, refer to “To change the partition structure” (è page 13).

[Reinstall Windows to the OS related partitions]

Select this option when the hard disk has already been divided into several partitions



and you want to keep the partition structure. For how to create a new partition, refer to “To change the partition structure” (è page 13).

This does not appear if Windows cannot be installed to the recovery partition and the area us-

able by Windows.

Useful Information

Page 26

Installing Software

14 <Only for model with onboard drive> Select the setting and click [Next].

15 At the conrmation message, click [YES].

Installation starts according to the instructions on the screen. (It will take approximately 30 - 45 minutes.)

Do not interrupt installation, for example by turning off the computer or pressing

Ctrl

Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

16 <For MUI OS model>

Select language and system type (32bit or 64bit), then click [OK].

At the conrmation message, click [OK].

To cancel the recovery procedure, click [CANCEL], and click the mark that appear the top right corner of the screen.

Installation starts according to the instructions on the screen. (It will take approximately 30

- 45 minutes.) Do not interrupt installation, for example by turning off the computer or pressing

Ctrl

Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

Alt

Del

17 When Ending process screen is displayed, remove the Recovery Disc

and CD/DVD drive or commercially available optical drive and then click [OK].

Follow the on-screen instructions.

Useful Information

Some models may take approximately 40 minutes.

18 Perform the “First-time Operation” (è page 11).

19 Start the Setup Utility and change the settings as necessary.

20 Perform Windows Update.

<Only for model with TPM> Clear TPM (è page 21).

Page 27

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact Panasonic Technical Support You can also check the computer’s status in the PC Information Viewer (è “Troubleshooting (Advanced)”).

Starting Up

Connect the AC adaptor.

Cannot start up. The power indicator or battery indicator is not lit.

The power is turned on but “Warming up the system (up to 30 minutes)” appears.

Cannot turn on the computer. The computer does not re-

Insert a fully charged battery.

Remove the battery pack and the AC adaptor, then connect them

again.

Even if the AC adaptor and battery pack are correctly connected,

if the battery indicator is not lit, the AC adaptor protection function may be operating. Disconnect the AC cord, wait three minutes or more, and reconnect the AC cord.

If a device is connected to the USB port, disconnect the device, or

set [USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.

Press

Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot]

should be set to

Check the [Primary boot drive] setting of the Setup Utility.

The computer is warming up before start up. Wait for the com-

puter to start up (takes up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed to warm up and does not start. In this case, turn off the computer, leave it in an environment of 5 °C or higher temperature for about an hour, and then turn on the power once more.

Leave it in an environment of 5 °C or higher temperature for about

an hour, then turn on the power again.

+ F8 to turn off the concealed mode.

[Enabled] / [Disabled].

sume from sleep. (The power indicator blinks <Model without HDD heater> rapidly in green / <Model with HDD heater> alternately in green and orange.)

Turn off the computer and remove the RAM module, then conrm

After adding or changing the RAM module, the power is turned on but nothing is

whether the RAM module has compliant to specication. When the RAM module has conformed to specication, install it again.

displayed on the screen.

Press and hold the power switch for 4 seconds or longer to shut

The computer does not enter sleep mode while the screen saver is running. (The

down the computer forcibly. (Data not saved will be lost.) Then disable the screen saver.

screen stays black.)

If the power switch is pressed immediately after the battery pack

It takes time for the power indicator to light up.

has been mounted on the computer, and while the AC adaptor is

not connected, it may take about ve seconds before the power

indicator lights up and the computer turns on. This is because the computer is checking the remaining battery charge; it is not a malfunction.

(è pages 41 - 43)

Reference Manual

Troubleshooting

Page 28

Troubleshooting (Basic)

Starting Up

You have forgotten the password.

“Remove disks or other media. Press any key to restart” or a similar message appears.

Windows startup and operation is slow.

The date and time are incorrect.

Troubleshooting

[Executing Battery Recalibration] screen appears.

Supervisor Password or User Password: Contact Panasonic Tech-

nical Support (è pages 41 - 43).

Administrator password:

If you have a password reset disk, you can reset the administra-



tor password. Set the disk and enter any wrong password, then follow the on-screen instructions and set a new password.

If you do not have a password reset disk, install (è page 21)



and set up Windows, and then set a new password.

A oppy disk is in the drive (optional) and it does not contain

system startup information. Remove the oppy disk and press any

key.

If a device is connected to the USB port, disconnect the device, or

set [USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.

If the problem persists after removing the disk, it may be a hard

disk failure. Contact Panasonic Technical Support (è pages 41

- 43).

Set [UEFI Boot] to [Disabled] in the [Boot] menu of the Setup Util-

ity.

Press

Utility”) to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)

If you installed a resident software after purchase, turn off the

residence.

Make the correct settings.

Open the Control Panel.

1. Perform either of the following procedures.

2. Click [Control Panel].

Click (Start) - [Control Panel].

Click [Clock, Language, and Region] - [Date and Time].

If the problem persists, the internal clock battery may need to be

replaced. Contact Panasonic Technical Support (è pages 41 -

43).

When the computer is connected to LAN, check the date and time

of the server.

The 2100 A.D. or later year will not be correctly recognized on this

computer.

The Battery Recalibration was cancelled before Windows was

shut down last time. To start up Windows, turn off the computer by the power switch, and then turn on.

in the Setup Utility (è Reference Manual “Setup

Right-click



screen.

Click



at the bottom left corner of the Desktop

on the Start screen.

Page 29

Starting Up

[Enter Password] does not appear when resuming from sleep/hibernation.

Cannot resume.

Select [Enabled] in [Password On Resume] in the [Security] menu

of the Setup Utility (è Reference Manual “Setup Utility”).

The Windows password can be used instead of the password set

in the Setup Utility.

Add a password.

1. Display “Charm” and click - [Change PC settings] - [Accounts].

2. Click [Sign-in options], and click [Add] under “Password”.

1. Click (Start) - [Control Panel].

2. Click [User Accounts and Family Safety] - [Add or remove user accounts].

Set up the following.

1. Open the Control Panel, click [System and Security] -

[Power Options] - [Require a password on wakeup].

2. Add a check mark for [Require a password].

1. Click [Control Panel] - [System and Security] - [Power Option] - [Require a password when the computer wakes] and add a check mark for [Require a password].

One of the following operations may have been carried out. Press

the power switch turn on the computer. Data not saved will be lost.

In sleep mode, the AC adaptor or battery pack was disconnect-



ed, or a peripheral was connected or disconnected.

The power switch was slid for four seconds or longer to forcibly



turn off the computer.

An error may occur when the computer automatically enters the

sleep or hibernation mode while the screensaver is active. In this case, turn off the screensaver or change the pattern of the screensaver.

Troubleshooting

Page 30

Troubleshooting (Basic)

Starting Up

Other startup problems.

Start in the Setup Utility (è

to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again.

Remove all peripheral devices.

Check to see if there was a disk error.

Remove all peripheral devices including an external display.

A B

Perform either of the following procedures.

Right-click



screen, click [File Explorer].

Click on the Start screen, click [File Explorer].



Click

Right-click

Disk (C:)], and click [Properties].

Click [Tools] -

Now...].

A standard user needs to enter an administrator password.



Follow the on-screen instructions.

Reference Manual “Setup Utility”)

at the bottom left corner of the Desktop

(Start) - [Computer].

[Windows (C:)] / [Local

[Check] / [Check

Entering Password

Even after entering the password, password input screen is displayed again.

Cannot log on to Windows. (“The user name or password is incorrect.” is displayed.)

Shutting down

Troubleshooting

Windows does not shut down.

The computer may be in ten-key mode.

If the NumLk indicator lights, press key mode, and then input.

The computer may be in Caps Lock mode.

If the Caps Lock indicator lights, press able the Caps Lock mode, and then input.

The user name (account name) includes the “@” mark.

- If another user account name exists:



Log on to Windows using another user account name, and delete the account name that includes “@”. Then create a new account name.

- If no other account name exists:



You need to reinstall Windows (è page 21).

Remove the USB device.

Wait 1 or 2 minutes. It is not a malfunction.

NumLk

to disable the ten-

Caps Lock

to dis-

Page 31

Display

No display.

The screen is dark.

The screen is disordered.

During Simultaneous display, one of the screens becomes disordered.

The external display does not work normally.

The external display is selected. Press

switch the display.

Wait until the display has been switched completely before press-

+ F3 or + P again.

ing



Then click the display mode.

When using an external display,

Check the cable connection.



Turn on the display.



Check the settings of external display.



The display is turned off by the power-saving function. The screen

returns to the original state when you operate keyboard, touchpad, or touchscreen (only for model with touchscreen). When operating the keyboard, press a key that does not affect the computer operation, such as

The computer entered sleep or hibernation by the power-saving

function. To resume, press the power switch.

The screen is darker when the AC adaptor is not connected.

Press brightness, battery consumption increases. You can separately set the brightness for when the AC adaptor is



connected and when not connected.

Press

the brightness of the display screen will adjust automatically based on the ambient light detected by the ambient light sensor. You can adjust the settings for this sensor.

Changing the number of display colors and resolution may affect

the screen. Restart the computer.

Connecting/disconnecting an external display may affect the

screen. Restart the computer.

Resuming from sleep or hibernation may affect the screen of the

external display. Restart the computer.

When using the Extended Desktop, use the same display colors

for the external display as those used by the LCD. If you continue to experience problems, try changing the display. Simultaneous display cannot be used until Windows startup is

l

complete (during Setup Utility, etc.).

If the external display does not support the power saving function,

it may not work normally when the computer enters the power saving mode. Turn off the external display.

Ctrl

+ F2 and adjust the brightness. As you increase the

+ F8 to turn off the concealed mode.

+ F3 or + P to

Under factory default settings,

Troubleshooting

Page 32

Troubleshooting (Basic)

Touchpad

When using the external mouse, connect it correctly.

The pointer does not work.

Cannot input using the touchpad.

On-screen Document

The document of PDF format is not displayed.

CD/DVD Drive (Only for model with CD/DVD drive)

The tray does not come out although inserting a pointed object to the emergency hole.

Restart the computer using the keyboard.

If the computer does not respond to keyboard commands, read “No

response” (

Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Util-

ity.

The drivers for some mice may disable the touchpad. Check your

mouse’s operating instructions.

Install Adobe Reader.

Log on to Windows as an administrator.

Click

[Search programs and les] then press

Update Adobe Reader to its latest version.

If your computer is connected to the internet, start up Adobe Reader and click [Help] - [Check for Updates...].

A pin of 1.3 mm in diameter is

recommended to remove a disc using the emergency hole (A). When the diameter of the pin is smaller than this, insert the pin slightly downward.

page 33).

(Start) and input “c:\util\reader\en\Pinstall.bat” in

Enter

Troubleshooting

Page 33

Others

No response.

Cannot enter characters correctly.

Press

the software application that is not responding.

An input screen (e.g., password input screen at startup) may be

hidden behind another window. Press

Press the power switch for 4 seconds or longer to shut down the

computer, and then press the power switch to turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall,

Open the Control Panel.

1. Perform either of the following procedures.

2. Click [Control Panel].

Click (Start) - [Control Panel].

Click [Program] - [Uninstall a program].

Select the same language setting for Windows and the internal

keyboard (è page 10).

Ctrl

Right-click



screen.

Click on the Start screen.



Shift

to open Task Manager and close

Esc

at the bottom left corner of the Desktop

Alt

Tab

to check.

Troubleshooting

Page 34

LIMITED USE LICENSE AGREEMENT

THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE. Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom.

LICENSE

A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive

right and license to use the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms, concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.

B. You may use the Programs only on the single Product which was accompanied by the Pro-

grams.

C. You and your employees and agents are required to protect the condentiality of the Pro-

grams. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic Corporation.

D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related

documentation for any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.

E. You may transfer the Programs and license them to another party only in connection with your

transfer of the single Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation, to the same party or destroy any such copies not so transferred.

F. You may not remove any copyright, trademark or other notice or product identication from the

Programs and you must reproduce and include any such notice or product identication on

any copy of any Program.

YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.

YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY

Appendix

COPY THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.

Page 35

TERM

This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all copies thereof in any form. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

Appendix

Page 36

Specications

This page provides the specications for the basic model. The model number is different according to the unit conguration.

To check the model number:

Check the bottom of the computer or the box the computer came in at the time of purchase.

To check CPU speed, memory size and the hard disk drive (HDD) size:

Run the Setup Utility (è [Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size

Main Specications

CPU Intel® Core™ i5-5300U Processor (3

Chip Set Built-in CPU

Video controller Intel

Main Memory

Storage Quick Release Drive: 500

Display Method 14.0” (16:9) HD (1366 × 768 dots)

Wireless LAN

Bluetooth

LAN IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab

Sound WAVE and MIDI playback, Intel

SD Memory Card Slot

RAM Module Slot (For extension)

Interface USB Ports (USB 3.0 ports × 3)

Appendix

Keyboard / Pointing Device 87 keys / Touchpad 87 keys / Touchpad

Power Supply AC adaptor or Battery pack

AC Adaptor

Internal LCD

External Display (HDMI)

*11

Reference Manual “Setup Utility”) and select [Information] menu.

cache, 2.3

Max.)

with Intel

Turbo Boost Technology

HD Graphics 5500 (Built-in CPU)

/ 8

, DDR3L SDRAM (16

(Hard disk drive) / 256

Approx. 25 cannot use this partition.) Approx. 1.2

is used as a partition with disk recovery tools. (Users

is used as a partition with system tools. (Users cannot

use this partition.)

Approx. 45 cannot use this partition.) Approx. 300

is used as a partition with disk recovery tools. (Users

is used as a partition with system tools. (Users cannot

use this partition.)

14.0” (16:9) FHD (1920 × 1080 dots)

Max. 16,777,216 colors (1366 × 768 dots)

65,536 / 16,777,216 colors

Max. 16,777,216 colors (1920 × 1080 dots)

(1920 × 1200 dots Max.)

Intel® Dual Band Wireless-AC 7265 (a/b/g/n/ac)

page 38

1000BASE-T

High Denition Audio subsystem support

× 1

× 1, DDR3L SDRAM, 204-pin, 1.35 V, SO-DIMM, PC3L-12800 Compliant

*10

/ Headset (Miniature jack, 3.5 DIA, CTIA standard / Headphone: Im-

/ LAN Port (RJ-45) × 1 / HDMI Port (Type

pedance 32 Ω, Output Power 4 mW × 2, Stereo / Microphone: Monaural Input) / Expansion Bus Connector (Dedicated 24-pin female)

<Only for model with touchscreen> 87 keys / Touchpad / Touchscreen (Capacitive)

Input: 100 V - 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05

GHz

up to 2.9

(SSD)

GHz

)

Page 37

Main Specications

Battery Pack Li-ion 10.8 V, Typical 4400

(with CF-VZSU0GW) Li-ion 11.1 V, Typical 4200 (with CF-VZSU0PW) Li-ion 10.8 V, Typical 3220 (with CF-VZSU0LW)

Operating Time

*12

Approx. 11 hours (with CF-VZSU0GW/CF-VZSU0PW) Approx. 9 hours (with CF-VZSU0LW)

Charging Time

Power Consumption

*14

*13

Approx. 2.5 hours

Approx. 65

*15

/ Approx. 110 W (maximum when recharging in the ON

state)

Physical Dimensions (W × D

345 mm × 272 mm × 29.8 - 39 × H) (including the carrying handle)

Weight

Approx. 1.99 kg

(with CF-VZSU0GW/CF-VZSU0PW)

Operating Temperature -10 °C to 50 °C (IEC60068-2-1, 2)

Humidity 30 % to 80 % RH (No condensation)

Storage Temperature - 20 °C to 60 °

Environment

Humidity 30 % to 90 % RH (No condensation)

mAh

/ Minimum 4100

mAh

/ Minimum 4080

mAh

/ Minimum 3050

<Only for model without touchscreen> Approx. 1.90 <Only for model with touchscreen> Approx. 2.10 kg (with CF-VZSU0GW/CF-VZSU0PW)

*16

mAh

Software

Base OS Windows® 8.1 Pro Update 64-bit

Installed OS

*17

Pre-installed Software

Windows

(downgraded to Windows

Adobe Reader, PC Information Viewer, Intel® PROSet/Wireless Soft-

*19

ware

8.1 Pro Update 64-bit

7 Professional 32-bit Service Pack 1 (downgraded to

*18

/ Windows® 7 Professional 64-bit Service Pack 1

, Intel® PROSet/Wireless Software for Bluetooth® Technology

Battery Recalibration Utility, Inneon TPM Professional Package

covery Disc Creation Utility, Dashboard for Panasonic PC, Power Plan Ex-

tension Utility, Camera Utility

Ofce Trial

Setting Utility

ogy, Intel® WiDi, USB Charge Setting Utility, DDS EVE FA Standalone for

Panasonic

*21

, Wireless Manager Mobile Edition

*19

, Concealed Mode Settings Utility, Intel® My WiFi Technol-

*19 *20

*19

Wireless Toolbox, Camera for Panasonic PC

Wireless Switch Utility, Wireless Connection Disable Utility

Aptio Setup Utility, PC-Diagnostic Utility, Hard Disk Data Erase Utility

*18

, GPS Viewer

*19

*19 *20

*19

, Manual Selector, Microsoft

*20 *22

, Touch Screen Mode

*19

*19 *20

, Re-

*23

Appendix

Page 38

Specications

Wireless LAN

Data Transfer Rates IEEE802.11a : 54

Standard Supported IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n / IEEE802.11ac

Transmission Method OFDM system, DS-SS system

Bluetooth

Bluetooth Version 4.0

Transmission method FHSS system

Wireless Channels Used Channels 1 to 79 / Channels 0 to 39

RF Frequency Band 2.402

Optional Devices

Storage Onboard drive (Flash Memory Drive (SSD)):128 GB / 256

Discrete Video Controller

CD/DVD Drive

Wireless WAN

GPS Chip: u-blox M8

2nd LAN

Security Chip

PC Card Slot × 1, Type I or Type II, Allowable current 3.3 V: 400 mA, 5 V: 400

Smart Card Slot × 1

SIM Card Slot × 1

USB 2.0 port

Rugged USB 2.0

Serial Port × 1, Dsub 9-pin male

VGA Port × 1, Mini Dsub 15-pin female

Fingerprint Reader Array Size : -, Image Size : 200×400 pixels, Image Resolution : 508 DPI

Contactless Smart Card Reader

Camera

Battery Pack 2 (CF-VZSU0KW)

Appendix

Built-in bridge battery (not replaceable)

*27

*28

*29

Operating Time

Charging Time

*13

*12

*24

Mbps

*24

IEEE802.11b : 11 IEEE802.11g : 54 IEEE802.11n HT40 = 300 IEEE802.11ac : VHT80 : 866.7 VHT40 : 433.3

Mbps

*24

Mbps

*25

: HT20 = 150

Mbps Mbps

Classic mode / Low Energy mode

GHz

- 2.480

*26

AMD FireProTM M5100

GHz

(M.2 basis)

DVD MULTI Drive built-in, Buffer underrun error prevention function: Supported Further information, refer to

Reference Manual “CD/DVD Drive”

LTE compatible

GPS/GLONASS/SBAS Support

IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab 1000BASE-T

TPM (TCG V1.2 compliant)

× 1

RF frequency: 13.56

MHz

, compatible with ISO14443 Type-A, ISO14443 Type-B

1920 × 1080 dots, 30 fps (Video), Stereo Microphone

Li-ion 11.1 V, Typical 2960

mAh

/ Minimum 2860

mAh

Approx. 18 hours (with CF-VZSU0GW/CF-VZSU0PW + CF-VZSU0KW) Approx. 15 hours (with CF-VZSU0LW + CF-VZSU0KW)

Approx. 5 hours (with CF-VZSU0GW/CF-VZSU0PW/CF-VZSU0LW + CF-VZSU0KW)

(For hot swap only)

Page 39

1 MB = 1,048,576 bytes / 1 GB = 1,073,741,824 bytes

Memory size of the factory default depends on the model. You can physically expand the memory up to 8

, but the total amount of usable memory available will be less depending on the actual system con-

guration.

1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some application soft-

ware will report as fewer GB.

Depending on the OS settings.

Selectable resolution depends on the specications of the external display. Display may be impossible

using some connected external displays.

Only for model with wireless LAN.

Only for model with Bluetooth. Does not guarantee operation of all Bluetooth peripherals.

This slot is compatible with UHS-Ⅰ/ UHS-Ⅱ. Operation has been tested and conrmed using Panasonic

SD/SDHC Memory Cards with a capacity of up to 64 GB. Operation on other SD equipment is not guaranteed.

Does not guarantee operation of all USB-compatible peripherals.

*10

Does not guarantee operation of all HDMI-compatible peripherals.

*11

The AC adaptor is compatible with power sources up to 240 V AC adaptor. This computer is supplied

with a 125 V AC compatible AC cord.

*12

Measured with LCD brightness : 60

Varies depending on the usage conditions, or when an optional device is attached.

*13

Varies depending on the usage conditions, CPU speed, etc.

*14

Approx. 0.5 W when the battery pack is fully charged (or not being charged) and the computer is off.

cd/m

20-M-2-1

<When using with 115 V / 240 V AC> Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.15 W) simply

by having the AC adaptor plugged into an AC outlet.

*15

Rated power consumption.

*16

Do not expose the skin to this product when using the product in a hot or cold environment.

23-E-1

(è OPERATING INSTRUCTIONS - Read Me First) When using in hot or cold environment, some peripherals and battery pack may fail to work properly. Check the operation environment of the peripherals.

Using this product continuously in a hot environment will shorten the product life. Avoid use in these

types of environments. When using in low temperature environment, startup may become slow or battery operation time may become short.

The computer consumes power when the hard disk is warming up during startup. Therefore, if you are

using battery power and the remaining power is low, the computer may not start up.

*17

Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is

installed by using the hard disk recovery and the recovery disc.

*18

This system is preinstalled with Windows® 7 Professional software and also comes with a license for

Windows 8.1 Pro software. You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one version and install the other version.

*19

Depending on the models, this application software is not installed.

*20

Must be installed before use.

*21

To continue using this software after the end of the trial, purchase a license by following the on-screen

instructions.

*22

For information on Wireless Manager, refer to the “Supplementary Instructions for Wireless Manager mobile edition” by the following procedure.

Perform either of the following procedures.

Right-click



Click



Click [Run], input “c:\util\wlprjct\Supplementary Instructions.pdf” then click [OK].

at the bottom left corner of the Desktop screen.

on the Start screen.

Click (Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf” in [Search programs and les]

and press

*23

Perform on the recovery disc.

Enter

Alternatively perform on the hard disk recovery partition.

*24

These are speeds specied in IEEE802.11a+b+g+n+ac standards. Actual speeds may differ.

*25

Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.

Only available when HT40 enabled by the computer and access point which associated supports HT40.

Appendix

Page 40

Specications

*26

Do not open the back cover. Removable By Trained Technician Only.

The specications may differ depending on the model.

A SIM card (15 mm × 25 mm) must be inserted in the SIM card slot.

*28

For information on TPM, refer to the Installation Manual of “Trusted Platform Module (TPM)” by the fol-

lowing procedure.

On the Start screen, click the [Manual Selector] tile, and select “Installation Manual for Trusted Platform

Module (TPM)”.

Double-click [Manual Selector] on the desktop, and select “Installation Manual for Trusted Platform Mod-

ule (TPM)”.

*29

The specications may differ depending on the model.

Depending on the specication of application software, the following cases may occur. In these cases,

select a smaller resolution.

- Cannot select a large resolution.

- When selecting a large resolution, an error occurs.



Appendix

Page 41

Standard Limited Warranty

Panasonic System Communications Company Europe

Panasonic System Communications Company Europe (referred to as “Panasonic”) will repair this product (other than software, which is treated in a different section of this warranty) with new or refurbished parts, from the date of original purchase in the event of a defect in materials or workmanship. This warranty only applies to new Panasonic Toughbooks purchased in the EEA and Switzerland and Turkey. Panasonic (or its authorised Service Provider) target to repair your equipment within 48 hours from its receipt in our service centre. Additional charges may apply for shipment to countries outside of the European Union. Panasonic will use all reasonable endeavours to ensure this service.

This warranty only covers failures due to defects in materials or workmanship which occur during normal use for the applicable Service Agreement Period listed below. In the event that any product (or part thereof) is replaced, Panasonic shall transfer ownership of the replacement product (or part) to the customer and the customer shall transfer ownership of the replaced product (or part) to Panasonic.

Service Agreement Period - from original date of purchase



Toughbooks (and every accessory included in the original packaging except the battery) - 3 years

Toughpads (and every accessory included in the original packaging except the battery) - 3 years

 

Accessories included in the original package - 3 years



Additional peripherals manufactured by Panasonic (including media bay devices such as CD-Rom drives) - 1 year



Batteries - 6 months. Panasonic Warranty covers the battery for six months. A battery is considered good if it maintains 50% of its charge capacity during the warranty period. If a battery is returned under this contract and testing determines that it has charge capacity greater than 50%, the battery will be returned with an invoice for the retail purchase price of a new battery.

This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered.

Limits and Exclusions:

This warranty does not cover and shall be void for:



Broken or cracked LCD screen.



Defective pixel in notebook displays and LCD screens within 0.002%



Damage that is attributable to re, theft or acts of God.



Damage caused by environmental inuences (electrical storms, magnetic elds etc.).



Damage which has not been caused during normal operation



Repair of damage that is cosmetic only or does not affect product functionality such as wear and tear, scratches and dents.



Failures caused by products not supplied by Panasonic.



Failures resulting from alteration, accidental damage, casualty, misuse, abuse or neglect.



Introduction of liquid or other foreign matter into the unit.



Improper installation, operation or maintenance.



Improper connections with peripherals.



Maladjustment of consumer controls such as function settings.



Modication or service by anyone other than Panasonic or its approved Service Providers.



Products used as short term rental or leased equipment.



Products whose serial number has been removed making the unit warranty condition impossible to clearly determine.

Appendix

Page 42

Standard Limited Warranty

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/ SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.

There are no other express warranties except as listed above. We strongly recommend that customers backup their data before sending back their unit to an

Authorised Service Provider. Panasonic shall not be liable for loss of data or other incidental or consequential damages re-

sulting from the use of this product, or arising out of any breach of this warranty. All express and implied warranties, including the warranties of satisfactory quality and tness for a particular purpose are limited to the applicable warranty period set forth above. Panasonic shall not be liable for any indirect, special or consequential loss or damage (including without limitation any loss of

prots) arising from the use of this product or for any breach of this warranty.

This limited warranty gives you specic legal rights, and you may have other rights that vary from

country to country. You must consult the applicable country laws for a full determination of your rights. This limited warranty is in addition to, and does not affect any rights arising out of any contract of sale or by statute.

Panasonic System Communications Company Europe

Data Storage Media

Data Storage Media is the media on which the Operating System, drivers and programs originally installed by Panasonic on the main unit are stored. This media is originally provided with the unit.

Panasonic warrants to you only that the disc(s) or other media on which the Programs are furnished will be free from defects in material and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof to you, as evidenced by your purchase receipt.

This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet your requirements or that the operation of the Programs will be uninterrupted or error free.

Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement of any defective disk or other media which is returned to Panasonic’s authorized Service Centre, together with a copy of the purchase receipt, within the aforesaid warranty period.

Panasonic shall have no obligation for any defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or other media otherwise than on the Product or in the environment con-

ditions other than those specied by Panasonic by alteration, accident, misuse, abuse, neglect,

mishandling, misapplication, installation, maladjustment of consumer controls, improper main-

tenance, modication or damage that is attributable to acts of God. In addition, Panasonic shall have no obligation for any defects in the disk(s) or other media if you have modied, or attempted

to modify any Program. Duration of implied warranties, if any is limited to sixty (60) days.

Pre-installed software

Pre-installed software means the software shipped pre-loaded by Panasonic, not that loaded by any third party or selling agent.

Appendix

Page 43

Panasonic and its suppliers makes no warranty, either express, implied or statutory, with respect to software provided with the Product and licensed to Purchaser, its quality, performance, mer-

chantability, or tness for a particular purpose. Panasonic does not warrant that the functions

contained in the software will be uninterrupted or error free. Panasonic assumes no risk of and shall not in any case be liable for any damages, including, without limitation, any special, incidental, consequential, or punitive damages arising from breach of warranty or contract, negligence or

any other legal theory, including, without limitation loss of goodwill, prots or revenue, loss of use

of the Programs or Products or any associated equipment, cost of capital, cost of any substitute equipment, facilities, or services, downtime costs, or claims of any party dealing with such damages.

Some countries do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

This limited warranty gives you specic legal rights and you may also have other rights that vary

from country to country. You must consult applicable country laws for a full determination of your rights.

Contacts

Address

Panasonic System Communications

Company Europe Panasonic Manufacturing U.K. Ltd. Service Centre Building B4, Wharfedale Road, Pentwyn Industrial Estate, Cardiff, United Kingdom CF23 7XB

Web page

Helpdesk

English speaking service +44 (0) 8709 079 079 French speaking service +33 (0) 1 47 91 64 99 German speaking service +49 (0) 1805 410 930 Italian speaking service +39 (0) 848 391 999 Spanish speaking service +34 (0) 901 101 157 E-mail address toughbooksupport@eu.panasonic.com

Czech speaking service +420 (0) 800 143234 Hungarian speaking service +36 (0) 6800 163 67 Polish speaking service +48 (0) 800 4911558 Romanian speaking service +40 (0) 800 894 743 Slovakian speaking service +421 (0) 800 42672627

E-mail address toughbooksupport@csg.de

Payments

http://www.toughbook.eu/

toughbookservicepayments.cardiff@eu.panasonic.com

Appendix

Page 44

Panasonic Corporation

Osaka, Japan

Importer’s name & address pursuant to the EU legislation

Panasonic System Communications Company Europe, Panasonic Marketing Europe GmbH

Hagenauer Straße 43 65203 Wiesbaden Germany

55-E-1

HS0315-0

P-2014-0644