Panasonic 9TAWX-C3010 User Manual

Center Module

Operating Instructions

Model No. WX-C3010

ENGLISH

AUX

AUX IN

ECHO

CANCELLER

TALK

SP

PAGE

DNR

LEVEL

DUAL

LANE

BEEP

RED

MAX

LA

YELLOW

NE SELE

CT

M

D

POS

GREEN

REMOTE

OFF

LOW

INSTALL

OFF

TX PO

SYSTEM

WER

PREV

SETT

ING

SEL

NEXT

O

UTSI

DE

SP

M

AUX

IC

SP

MIC

BEEP

POS

AUDIO

SPEED

OP

ERATIO

NAL

TEAM

BEEP

DAY/NIG

O

SETT

ING

HT

UTSI

DE

ON:

DAY

LEVEL

V/DET

T/P

ON:DAY

OVERRIDE

RELEASE

TELEPHONE

CONTROL OUT

	ID
		REG
		ISTRATI
			ON
		G
	ON	REETER
		START
		DELAY	REC
	SELECT
1
	2	VOL
			UME
		DOWN
	HEADSET		UP
	PLAYBACK	AUXDESTINATION
			HEA
			DSET

POWER

TALK

PAGE

DVEHICLE ETECTOR

FRANÇAIS

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

No model number suffix is shown in this Operating Instructions.

For U.S.A.

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Warning: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

FCC Warning: This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated with at least 20 cm and more between the radiator and person's body (excluding extremities: hands, wrists, feet and legs).

FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded interface cable when connecting this device to the computer. Also, any unauthorized changes or modifications to this equipment would void the user's authority to operate this device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party:	Panasonic Corporation of North America
	One Panasonic Way, Secaucus, NJ 07094
Technical Support Party:	Panasonic Consumer Electronics Company
	1707 N. Randall Rd., Elgin IL. 60123
Technical Support Tel No.:	886-472-6767

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

For U.S.A.

The model number and serial number of this product may be found on the surface of the unit.

You should note the model number and serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identification in the event of theft.

Model No.

Serial No.

2

WARNING:

•This apparatus must be earthed.

•Apparatus shall be connected to a main socket outlet with a protective earthing connection.

•The mains plug or an appliance coupler shall remain readily operable.

•To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

•The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus.

•All work related to the installation of this product should be made by qualified service personnel or system installers.

•To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

•The connections should comply with local electrical code.

•The risk of hearing impairment due to exposure to excessive sound levels may be reduced by listening at lower volumes and for shorter durations.

For U.S.A.

CAUTION

The FCC ID number for this radio equipment is listed below.

FCC ID: ACJ9TAWX-C3010

For Canada

ICES-003

This Class A digital apparatus complies with Canadian ICES-003.

For Canada

RSS-213

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CAUTION:

•Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

•These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

ATTENTION:

A lithium-ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

ENGLISH

3

Limitation of Liability

THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT.

Disclaimer of Warranty

IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:

(1)ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;

(2)PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER;

(3)UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;

(4)ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;

(5)PERSONAL INJURY, ANY LOSS OR DAMAGE, ARISING OUT OF THE DROP CAUSED BY THE INCOMPLETE INSTALLATION.

4

Important Safety Instructions

1)Read these instructions.

2)Keep these instructions.

3)Heed all warnings.

4)Follow all instructions.

5)Do not use this apparatus near water.

6)Clean only with dry cloth.

7)Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8)Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9)Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10)Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11)Only use attachments/accessories specified by the manufacturer.

12)Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

S3125A

13)Unplug this apparatus during lightning storms or when unused for long periods of time.

14)Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

5

CONTENTS
Limitation of Liability ...................................................................................................................................	4
Disclaimer of Warranty ...............................................................................................................................	4
Important Safety Instructions ......................................................................................................................	5
Preface .......................................................................................................................................................	7
Features ......................................................................................................................................................	7
Precautions .................................................................................................................................................	8
Operations .................................................................................................................................................	9
Major Operating Controls and Their Functions ..........................................................................................	9
■ WX-C3010 Center Module ....................................................................................................................	9
Operating Procedures ................................................................................................................................	12
■ Basic Operation ....................................................................................................................................	12
● Power ON .........................................................................................................................................	12
● Communications with Customers (TALK) .........................................................................................	12
● Communications with other Store Personnel (PAGE) .......................................................................	12
● Double Drive-Thru Lane Changeover ...............................................................................................	12
● Power OFF ........................................................................................................................................	12
■ Convenient Functions ...........................................................................................................................	12
● Auto Talk Lock ..................................................................................................................................	12
● Manager Mode .................................................................................................................................	12
● Speed Term ......................................................................................................................................	12
● Greeter ..............................................................................................................................................	13
● Vehicle Detector BEEP DAY/NIGHT .................................................................................................	14
● Outside Speaker Level DAY/NIGHT .................................................................................................	14
● Vehicle Detector Normal/Override On ..............................................................................................	15
● Talk/Page Release ............................................................................................................................	15
Installation & Connections ......................................................................................................................	16
Panasonic WX-C3010 Series System Parts and Accessories ....................................................................	16
Major Operating Controls and Their Functions ..........................................................................................	17
Installations/Connections ...........................................................................................................................	19
■ Installation procedures ........................................................................................................................	19
■ Preparations .........................................................................................................................................	19
■ Installation of center modules on the wall ............................................................................................	19
■ Wiring to the center modules ...............................................................................................................	20
■ Clamping the Power Plug and Power Cord ..........................................................................................	21
■ Basic Connection .................................................................................................................................	22
■ POS (Point of sales)-System Connection .............................................................................................	23
■ Double-Drive-Thru Connection .............................................................................................................	24
■ ID registration for follower units ............................................................................................................	25
■ Installed System Setting .......................................................................................................................	26
● Setup operation for AUX SP (Auxiliary Speaker) ..............................................................................	26
● Setup operation for Echo Canceller (Echo Canceller Effect Level Control) .....................................	27
● Setup operation for DNR Level (Digital Noise Reduction Effect Level Control) ...............................	27
● Setup operation for Dual Lane ..........................................................................................................	28
● Lane setup ........................................................................................................................................	29
● POS Remote setup ...........................................................................................................................	29
● TX Power setup .................................................................................................................................	29
■ Info about POS Remote functions ........................................................................................................	30
Maintenance & Specifications .................................................................................................................	31
Troubleshooting...........................................................................................................................................	31
Specifications .............................................................................................................................................	33
Standard accessories ................................................................................................................................	34

6

Preface

Center Module WX-C3010 is exclusively designed for Panasonic Wireless Communication System, which is used with drive-thru menu boards, etc. The system operates on 1.9 GHz DECT.

Features

•1.9 GHz DECT* is used with center module to prevent the interference from microwave ovens or wireless LAN used with 2.4 GHz DECT.

Four-channel simultaneous communication in full duplex (TALK & PAGE) using DECT technology facilitates workflows at drive-thrus, and digital technology enables simultaneous communications. DECT technology can be used even in the places where wiring is difficult.

*Digital Enhanced Cordless Telecommunications

•DNR (Digital Noise Reduction)

DNR function, processed in the Digital Signal Processor (DSP), reduces noise to improve sound quality.

•Acoustic Echo Canceller eliminates acoustic echo at the menu board.

•Greeter

When a customer approaches the menu board, the message* recorded in the center module is automatically output from the menu board speaker.

*Up to two messages can be recorded.

•Four-channel simultaneous communication

The total number of All-in-One Headsets and Order Takers that can be registered is 32. Up to four operators can communicate at the same time using All-in-One Headsets and Order Takers.

•Manager mode

It is possible to set the manager mode to one of the registered All-in-One Headsets or Order Takers. A person using this headset or Order Taker has the priority of communication.

7

Precautions

•Handle this product with care. The product contains sensitive components that can be damaged by improper handling or storage.

•Repair or replace any defective components.

•Use this product for indoor use only.

•Do not expose this product to direct sunlight for hours and do not install the product near a heater or an air conditioner. Otherwise, it may cause deformation, discoloration and malfunction. Keep this product away from water.

•Avoid installing in the following locations.

•Locations where a chemical agent is used such as a swimming pool

•Locations under the air conditioner

•Locations near the fryer

•Locations near the grill

•Locations in a humid or dust-laden environment

•Locations near flammable gas or vapor

•Locations where radiation or x-ray emissions are produced

•Locations subject to strong magnetic field or radio waves

•Locations where corrosive gas is produced

•Locations where it may be damaged by briny air such as seashores

•Locations subject to vibrations (This product is not designed for on-vehicle use.)

•Be sure to remove this product if it is not in use.

•Avoid connections during a lightning storm. Otherwise, an electric shock may be caused.

8

Major Operating Controls and Their Functions

■ WX-C3010 Center Module

q

CONTROL INDICATORS

VOLUME CONTROLS	COMMUNICATION
	INDICATORS

OPERATIONAL SETTING

GREETER

qPower ON/OFF Switch

This switch turns the power of the center module on and off.

[COMMUNICATION INDICATORS]

wPower Indicator (Green) (POWER)

This indicates that the power of center module is on.

eTalk/Gooseneck Microphone/ Indicator (Yellow) (TALK)

This lights up during conversation with customers.

rPage Indicator (Green) (PAGE)

This lights up during conversation among store personnel.

POWER
	w
TALK	e
PAGE	r
VEHICLE
DETECTOR	t

tVehicle Detector Indicator (Yellow) (VEHICLE DETECTOR)

This lights up when a vehicle is sensed by the vehicle detector. The indicator blinks while the speed team mode is active.

yTelephone Indicator (Green) (TELEPHONE)

When the Order Taker or the All-in-One Headset is set in the manager mode and the Optional Function Button [R] is pressed on the Order Taker or All-in-One Headset side, operation cannot be forwarded for talking or paging. At that time, this indicator lights.

When the Optional Function Button is pressed on the Order Taker or All-in-One Headset side again, the talk or page operation is recovered. The Telephone Indicator is turned OFF.

uControl Output Indicator (Green) (CONTROL OUT)

This indicator lights while the external control.

[VOLUME CONTROLS]

io !0 !1 !2 !3

OUTSIDE			AUX	BEEP	POS
					AUDIO
SP	MIC	SP		MIC

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	RELEASE
	ON:DAY	ON:DAY

[CONTROL INDICATORS]

TELEPHONE			y	i Outside Speaker Volume (OUTSIDE, SP)
CONTROL OUT		u		This control sets the output level of outside speaker.
				o Outside Microphone Volume (OUTSIDE, MIC)
				This control sets the input level of outside microphone.

Operations

9

!0Auxiliary Speaker Volume (AUX, SP)

This control sets the output level of auxiliary speaker.

!1Auxiliary Microphone Volume (AUX, MIC)

This control sets the input level of gooseneck microphone.

!2Vehicle Detector Beep Volume (BEEP)

This control sets the vehicle detection beep tone for the Order Taker or the All-in-One Headset.

!3POS Audio Volume (POS AUDIO)

This control sets the input level of POS audio.

[OPERATIONAL SETTING]

OUTSIDE		AUX	BEEP	POS
SP	MIC	SP	MIC	AUDIO

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	RELEASE
	ON:DAY	ON:DAY

!5 !7 !9 @1 @2 !4 !6 !8 @0

!4Speed Team Indicator (yellow) (SPEED TEAM)

This indicates that the speed team mode is on.

!5Speed Team On/Off Button

This button turns the speed team mode on and off.

!6Vehicle Detector Beep Day/Night Indicator (yellow)

(BEEP DAY/NIGHT ON:DAY)

This indicates that the vehicle detector beep has selected DAY.

!7Vehicle Detector Beep Day/Night Button

This button turns the vehicle detector beep DAY and NIGHT.

Day mode: Disables the vehicle detector beep on the other lane.

Night mode: Reduces the volume of the vehicle detector beep on the other lane.

!8Outside Speaker Level Indicator (yellow) (OUTSIDE

SP LEVEL ON:DAY)

This indicates that the outside speaker level has selected normal level.

!9Outside Speaker Level DAY/NIGHT Button

This button turns the outside speaker level normal level and 50% level.

@0Vehicle Detector Normal/Override On Indicator (yel-

low) (V/DET OVERRIDE)

This indicates that the vehicle detector has selected

Override On.

@1Vehicle Detector Normal/Override On Button

This button turns the vehicle detector Normal and Override On.

NORMAL: The vehicle detector turns on only when vehicle is detected at the menu board.

OVERRIDE ON: The vehicle detector is always turned on.

@2Talk/Page Release Button (T/P RELEASE)

The button is used to release temporarily the talk/page communication of the Order Taker or All-in-One Headset.

[GREETER]

@4 @9

@3 @7@8 #0

		GREETER
	ON	START	REC
		DELAY
@6	SELECT		#1
		VOLUME
1	2	DOWN	UP
@5
	HEADSET	DESTINATION
PLAYBACK		AUX	HEADSET

#2 #4 #5 #3 #6

@3Greeter On/Off Indicator (yellow) (GREETER, ON)

This indicates that the greeter function has selected on.

@4Greeter On/Off Button (GREETER, ON)

This button turns the greeter function on and off.

@5Greeter Memory Select and Output Level Indicator

(green/yellow/red) (SELECT)

This indicates that the greeter memory has been selected. Each memory has a capacity to record a message for 16 seconds at the maximum.

1:This indicates that the greeter memory has selected

1.(The message of “Please pull forward” is a factory default.)

2:This indicates that the greeter memory has selected

Off: Greeter is Off.

Green: When the greeter output level set in LOW, the indicator lights up in green.

Yellow: When the greeter output level set in MID, the indicator lights up in yellow.

Red: When the greeter output level set in HIGH, the indicator lights up in red.

@6Greeter Memory Select Button (SELECT)

This button selects either of the greeter memories.

10

@7Greeter Start Delay Indicator (Yellow)

(START DELAY)

This indicates that the greeter start delay has selected on.

@8Greeter Start Delay Button (START DELAY)

This button turns the greeter start delay normal and delay.

@9Greeter Record Indicator (Red) (REC)

This indicates that while recording in the selected greeter memory (1 or 2).

#0Greeter Record Button (REC)

When this button is pushed, the message from Order Taker or All-in-One Headset is recorded in the selected greeter memory (1 or 2).

#1Greeter Output Level Down/Up Buttons (VOLUME,

UP/DOWN)

These buttons go up or down the output level of greeter. According to the operations on the buttons, the SELECT indicator changes the indication.

#2Greeter Playback Button (HEADSET PLAYBACK)

When this button is pressed, Order Taker or All-in-One Headset plays back the message from selected greeter.

#3Greeter Output Auxiliary Speaker Indicator (Green)

(DESTINATION, AUX)

This indicator lights when the greeter message output is provided through the auxiliary speaker.

#4Greeter Output Auxiliary Speaker Button (DESTINA-

TION, AUX)

This button selects the greeter output to the auxiliary speaker On and Off.

#5Greeter Output Headset Indicator (Green) (DESTINA-

TION, HEADSET)

This indicates that the greeter output to the headset is on.

#6Greeter Output Headset Button (DESTINATION,

HEADSET)

This button selects the greeter output to the headset On

and Off.

11

Operating Procedures

■ Basic Operation

● Power ON

Press the Power ON/OFF Switch of the center module to turn the power supply ON.

It takes about 5 seconds until the power supply is started. Then, press the Power buttons of the Order Taker and the All-in-One Headset to turn their power supplies ON.

● Communications with Customers (TALK)

Store personnel wearing the headset can communicate bidirectionally with any customer who is at the menu board.

In regard to the method of talking, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

●Communications with other Store Personnel (PAGE)

Store personnel wearing the headset can communicate with each other without being heard by customers.

In regard to the method of paging, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

● Double Drive-Thru Lane Changeover

In the case of double drive-thru, it is possible to talk or page by selecting either Lane A or Lane B.

In regard to the method of lane changeover operation, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

● Power OFF

To turn the power supply OFF, keep pressing the Power button of the Order Taker or the All-in-One Headset for more than 2 seconds.

Lastly, press the Power ON/OFF switch of the center module to turn its power supply OFF.

■ Convenient Functions

● Auto Talk Lock

When a customer approaches the menu board, it is automatically possible to make the predetermined personnel’s headset (Order Taker or All-in-One Headset) stay in TALK state. (The Talk Lock Mode is assumed.)

In regard to the method of Auto Talk Lock Mode setup, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

● Manager Mode

You can set one headset (Order Taker or All-in-One Headset) to the manager mode in a Lane. Refer to the operation manual of Order Taker or All-in-One Headset about the setting method. The headset set to the MANAGER MODE has following functionality.

•The manager can interrupt store personnel's TALK or PAGE at any time by monopolizing one channel by priority.

•The Manager can hear audio from POS alone (setting necessary)

●Speed Team

This SPEED TEAM operation is used at the congestion time. Doesn't use the outside microphone and speaker. An Order Taker or All-in-One Headset communicates order from outside into the store.s

1. Press the SPEED TEAM button of the Center Module.

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	RELEASE
	ON:DAY	ON:DAY

Speed Term On/Off Button

2.The Order Taker or All-in-One Headset allows the operator to hear the voice prompt of the "SPEED TEAM ON".

3.The Order Taker or All-in-One Headset allows the operator to communicate by pressing the PAGE button.

4.Press the PAGE button, and communication can be performed in the PAGE-LOCK mode. (Even if the PAGE but-

ton is set to PTP, it operates by PAGE-LOCK.)

12

5.Press the SPEED TEAM button of the Center Module again, the SPEED TEAM mode will be released. The Order Taker or All-in-One Headset allows the operator to hear the voice prompt of the "SPEED TEAM OFF".

Notes:

•TALK is prohibited in the speed team mode.

If TALK is attempted with the Order Taker or the All- in-One Headset, a voice prompt of "Operation not allowed" is heard from the headset speaker.

•If POS Remote is set for ON, you have to note that no button operation of the speed team is possible at the center module.

●Greeter

When the customer approaches the menu board, the voice message recorded in the Center Module is automatically output to the outside speaker. The Center Module has two memories, and you can select either message.

[Method of recording message]

q Greeter On/Off Button

e Greeter Record Button

		GREETER
	ON	START	REC
		DELAY
	SELECT	VOLUME
1	2	DOWN	UP
	HEADSET	DESTINATION
PLAYBACK		AUX	HEADSET

w Greeter Memory Select Button

5.Release the PAGE button at the PTP setting. Press the PAGE button again at the PAGE LOCK setting.

When recording is complete, one each of the recorded messages is soon reproduced thereafter.

Notes:

•At the time of shipment from the factory, a message of “Please pull forward” is recorded in Message 1.

If any recording is performed on Message 1, the original message will be overridden by the new message.

•No recording is possible during Greeter reproduction.

•It must be noted that the talking sound is also recorded if TALK operation is attempted during recording.

[Output setting of Greeter]

q Greeter On/Off Button

e Greeter Output Level Buttons

t Greeter Start Delay Button

		GREETER
	ON	START	REC
		DELAY
	SELECT	VOLUME
1	2	DOWN	UP
	HEADSET	DESTINATION
PLAYBACK		AUX	HEADSET

r Greeter Output Headset Button

r Greeter Output Auxiliary Speaker Button

e Greeter Playback Button

w Greeter Memory Select Button

r PAGE button of the Order Taker or All-in-One Headset

1.Press the Greeter ON/OFF Button of the Center Module. The Greeter ON/OFF Indicator will light in yellow.

2.Press the Greeter Memory Select Button of Center Module and select the memory 1 or 2.

3.Press the Greeter Record Button of Center Module. The Greeter Record Indicator will light in red.

4.Hold down the PAGE button at the PTP setting. Press the PAGE button at the PAGE LOCK setting. A message can be recorded for 16 seconds at the maximum.

1.Press the Greeter ON/OFF Button of the Center Module. The Greeter ON/OFF Indicator will light in yellow.

2.Press the Greeter Memory Select Button of the Center Module, and select the memory 1 or 2.

3.Press the Greeter Playback Button of the Center Module, and set the output level of message to the optimum level by the Greeter Output Level DOWN/UP Buttons.

4.Set the output destination of the message.

•Output to the auxiliary speaker

Press the Greeter Output Auxiliary Speaker Button of the Center Module. The Greeter Output Auxiliary Speaker Indicator will light in green.

•Output to the Headset

Press the Greeter Output Headset Button of the Center Module. The Greeter Output Headset Indicator will light in green.

13

5.When the delay is necessary for the message

When the customer approaches the menu board, the message is output after a delay of 2 seconds. Press the Greeter Start Delay Button of the Center Module. The Greeter Start Delay Indicator will light in yellow.

●Vehicle Detector BEEP DAY/NIGHT

In the case of Double Drive-Thru configuration, it is possible to select the Vehicle Detector Beep tone to be heard when a customer approaches the menu board.

Day/Night setup can be made by button operation at the front panel of this unit.

When the Day mode is set, the Beep Day/Night indicator of the center module will light in yellow. When the Beep Day/Night button is pressed, the Night mode is assumed and this indicator will disappear.

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	RELEASE
	ON:DAY	ON:DAY

Vehicle Detector Beep DAY/NIGHT Button

Note:

•If POS Remote is set for ON, you have to note that no button operation of the Beep Day/Night is possible at the center module.

DAY mode: When you are taking charge of lane A, if the vehicle detector is on the lane A, you will hear the beep A. If the vehicle detector is on of the lane B, you will not hear the beep B.

NIGHT mode: When you are taking charge of lane A, if the vehicle detector is on the lane A, you will hear the beep A. If the vehicle detector is on of the lane B, you will hear the low level beep B. When both vehicle detectors are on, you will alternately hear the beep A and the low level beep B.

	DAY/NIGHT	Vehicle detector		Order Taker and All-in-One Headset
		Lane A is ON	Lane B is ON	A	B
	DAY	b	–	Beep A	–
		–	b	–	Beep B
		b	b	Beep A	Beep B
		b	–	Beep A	Low level Beep A
	NIGHT	–	b	Low level Beep B	Beep B
		b	b	Beep A +	Beep B +
				Low level beep B (*1)	Low level beep A (*2)

*1: When you press the button T1, the beep will change to low level beep B only. *2: When you press the button T1, the beep will change to low level beep A only.

● Outside Speaker Level DAY/NIGHT

The Outside Speaker level can be set up.

Day/Night setup can be made by button operation at the front panel of this unit.

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	PELEASE
	ON:DAY	ON:DAY

When the Day mode is set, the Outside SP Level indicator of the center module will light in yellow. When the Outside SP Level button is pressed, the Night mode is assumed and this indicator will disappear.

DAY mode: Normal level

NIGHT mode: 50% level (Attenuation)

Note:

•If POS Remote is set for ON, you have to note that no button operation of the Outside Speaker Level is possible at the center module.

Outside Speaker Level DAY/NIGHT Button

14

● Vehicle Detector Normal/Override On

The Vehicle Detector operation can be set up. Normal/Override On setup can be made by button operation at the front panel of this unit.

When the Override On mode is set, the V/D Override indicator of the center module will light in yellow. When the V/D Override button is pressed, the Normal mode is assumed and this indicator will disappear.

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	RELEASE
	ON:DAY	ON:DAY

Vehicle Detector Normal/Override On Button

NORMAL: The vehicle detector turns on only when a vehicle is detected at the menu board. When the detector turns on, a beep tone is heard in the headset. When the Talk button is pressed on the Order Taker or All-in-One Headset side, the Outside Speaker and the Outside Microphone are turned ON at the menu board.

When the vehicle leaves, the vehicle detector turns off. When setting the normal position, Auto Talk Lock mode is enabled.

OVERRIDE ON: The vehicle detector is always turned on. When setting the override on position, Auto Talk Lock mode is invalid.

● Talk/Page Release

In Talk or Page mode, any talk is temporarily interrupted at the headset (Order Taker or All-in-One Headset).

Operation of Talk/Page Release is possible by button operation at the front panel of this unit.

	OPERATIONAL SETTING
SPEED	BEEP	OUTSIDE	V/DET	T/P
TEAM	DAY/NIGHT	SP LEVEL	OVERRIDE	RELEASE
	ON:DAY	ON:DAY

Talk/Page Release Button

Notes:

•If POS Remote is set for ON, you have to note that no button operation of the Talk or Page Release is possible at the center module.

•It is impossible to release the Talk or Page mode of the All-in-One Headset or Order Taker in the manager

mode.

15

Panasonic WX-C3010 Series System Parts and Accessories

Note: Illustrations may differ from actual products.

■ Center Module	■ All-in-One Headset	■ Order Taker
WX-C3010	WX-H3050	WX-T3020

AUX	AUX IN	ECHO
	TALK		CANCELLER
SP						LADUAL LANE
	PAGE	RDNRED		LEVEL
	BEEP	GRYELLOW MMADX				NE SELECT
		OFFEEN LOW				POS REMOTE
		INSTALL		OFF		TX	POWER
				SYSTEM
		PREV				SETTING
				SEL
	SPOUTSIDE					NEXT
		MIC	SP AUX
					MIC	BEEP		POS
								AUDIO

TEAM	BEERATIONAEP			L
SPEED	OP				SETTING
	DAY/N	IGHT
			OUTSIDE
	ON:DAY		SP			O V/DET
			O LEVEL
			N:DAY			VERRIDE	T/P
							RELEASE

TELEPHONE

CONTROL OUT

	ID
		REGISTRATION
	ON	GREETER
		STA
		DELRT	REC
	1SELECT2	AY
		DOWNVOLUME
	HEADSET		UP
	PLAYBACK	AUXDESTINATION
			HEADSET

POWER

TALK

PAGE

DVEHICLE ETECTOR

-H3050 WX

Installation & Connections

■Headset WX-H3027

■ Battery	■ Battery Charger
WX-B3030 (1UF653450R-MDSP)	WX-Z3040

•Only used for WX-H3050 and WXT3020

• WX-B3030 and 1UF653450R-

MDSP are same models.

16

Major Operating Controls and Their Functions

q w

e

r	r
	INSTALLED SYSTEM SETTING
t	ID REGISTRATION

t y

q AC Inlet	!0Talk On/Off Indicator (Green) (TALK)
w Power On/Off Switch	This indicator is toggled ON when the communication
e Through-hole	between store personnel and a customer is provided
r Antenna	through the auxiliary speaker.
t Mounting Hole
y Terminal Board Cover	!1Page On/Off Indicator (Green) (PAGE)
	This indicator is toggled ON when the communication
	among store personnel is provided through the auxiliary
[INSTALLED SYSTEM SETTING]	speaker.
The following buttons should be used by qualified service

personnel or system installers only.

				!3
					!4
o		AUX IN	ECHO CANCELLER		DUAL LANE
!0	AUX	TALK	DNR LEVEL		LANE SELECT
!1	SP	PAGE	RED	MAX	POS REMOTE
			YELLOW MD		TX POWER
!2		BEEP	GREEN LOW
			OFF	OFF
			INSTALL SYSTEM SETTING
			PREV	SEL	NEXT

!5

!6

!7

!8

!2Beep On/Off Indicator (Green) (BEEP)

This indicator is toggled ON when a beep is provided through the auxiliary speaker.

!3Echo Canceller Effect Level Control Indicator (ECHO

CANCELLER)

The removal rate of the echo canceller, intended to eliminate the echo returned from the menu board, is set up.

OFF: Off

LOW: Green

u i

uPREV/NEXT Button (INSTALL SYSTEM SETTING, PREV/NEXT)

These buttons select the system setting items.

iSelect Button (SEL)

This button selects set value of the system setting items.

oAuxiliary Input On/Off Indicator (Green) (AUX IN)

This indicator is toggled ON when the auxiliary input sound is provided through the auxiliary speaker.

MID: Yellow

HIGH: Red

!4DNR Effect Level Control Indicator (DNR LEVEL)

The more the noise is reduced, the lower the sound quality will be. The table of the page 27 relationship between noise reduction level and quality.

OFF: Off

LOW: Green

MID: Yellow

HIGH: Red

!5Dual lane On/Off Indicator (Green) (DUAL LANE)

When the TANDEM operation at the double drive-thru, set to ON.

Installation & Connections

17

!6Lane select Indicator (Red/Green) (LANE SELECT)

Select the lane A or B at the double drive-thru. Red: Selected Lane A

Green: Selected Lane B

!7POS Remote Control Indicator (Green)

(POS REMOTE)

This item selects the POS remote control On and Off.

OFF: POS Remote OFF

ON: POS Remote ON

!8TX Power Indicator (Green) (TX POWER)

This item selects the transmit power Normal and

Attenuation.

OFF: Reduce Power (25 %)

ON: Normal Power

[ID REGISTRATION]

ID REGISTRATION

!9

@0

!9ID Registration Indicator (Red) (ID REGISTRATION)

This indicates that while the ID registration.

@0ID Registration Button

Pressing this button for two second or more will turn the ID registration mode On. When you push this button again, it returns to a normal mode.

18

Installations/Connections

■ Installation procedures

Preparations (Refer to page 19.)

Installation of center modules on the wall (Refer to page 19.)

Wiring to the center modules (Refer to page 20.)

ID registration for follower units (Refer to page 25.)

[System Setup]

Installed System Setting (Refer to page 26.)

Adjustments to adequate sound levels

■ Preparations

This Center Module is designed to be mounted on a wall directly. Please be advised of the following:

•Procure 4 mounting screws according to the material of the installation area. In this case, wood screws and nails should not be used.

Recommended screw: M4 x 25 mm

•Required pull-out capacity of a single screw/bolt is 118 N {12 kgf} or more.

•If a wall board is too weak to support the total weight, the area shall be sufficiently reinforced.

■ Installation of center modules on the wall

Fix the center module directly to the wall, using the prepared 4 screws. (These screws are not furnished.)

386	mm
	{15-
		1/4"}

AUX

AUX IN

ECHO

CANCELLER

TALK

SP

PAGE

DNR

LEVEL

DUAL

LANE

BEEP

RED

LANE

YELLOW MAX

SELECT

GREEN

MD

POS RE

MOTE

OFF

LOW

TX

OFF

INSTALL

SYSTEM

POWER

PREV

SETTING

SEL

NEXT

SPOUTSIDE

MIC

SP

AUX

MIC

BEEP

POS

AUDIO

SPEED

OPE

TEAM

BEEPRATIONAL

SETTING

DAY/NIG

HT

ON:

OUTSIDE

DAY

SP

LEVEL

O V/DET

ON:DAY

VERRIDE

T/P

PRELEASE

TELEPH

CONTROL ONE

OUT

	ID
		REGISTRATION
	ON	G	REETER
			START
			DELAY	REC
	SELECT
1
	2		DOWNVOLUME
	HEADSET			UP
	PLAYBACK		AUXDESTINATION
				HEADSET

POWER
	TALK
	PAGE
VE		HICLE
D
	ETECTOR

150 mm {5-7/8"}

386 mm {15-1/4"}

225 mm {8-7/8"}

25 mm {1"}

Use the dents at the top or bottom of center module for wiring. When routing wires through the wall, make the openings according to the dimensions in this illustration.

60 mm {2-3/8"}	{15-7/8"}
	150 mm
20 mm	{3/4"}

19

■ Wiring to the center modules

1.Remove the terminal cover.

Slide the front cover downwards by pressing its arrowmarked part and pull the lower side of the cover toward you.

7 mm ± 1 mm {9/32" ± 1/16"}

AUX

AUX IN

ECHO

TALK

CANCELLER

SP

DUAL

PAGE

DNR

LEVEL

LANE

BEEP

RED

LANE

SELECT

YELLOW MAX

POS

GREEN LMD

REMOTE

OFF

OW

OFF

TX

INSTALL

SYSTEM

POWER

SETTING

PREV

SEL

O

UTSIDE

NEXT

SP

MIC

SP

AUX

MIC

BEEP

POS

AUDIO

SPEED

OP

ERATI

ONAL

TEAM

BEEP

SETTING

DAY/

NIGHT

OU

ON:

DAY

SP

TSIDE

V

O

N:DAY

OVE/DET

T/P

RRIDE

RELEASE

TELEPHONE

CONTROL OUT

	ID
		REGISTRATION
	ON	GREETER
		START
		DELAY	REC
	SELECT
1
	2	VOLU
			ME
		DOWN
	PHEADSET		UP
	LAYBACK	AUXDESTINATION
			H
			EADSET

POWER

TALK

PAGE

VEHICLE

DETECTOR

4.Mount the cabled socket on the main unit. Note: Insert the socket firmly into the main unit.

2. Insert a “minus” screwdriver in the slot as illustrated and remove the terminal socket from the main unit.

Terminal socket

5. Slide the front cover from the bottom and mount it on the main unit.

Note: Surely attach the front cover to the main unit.

3.Connect the wiring material to the terminal socket.

Use the “minus” screwdriver and loosen the screw located on the upper surface of the terminal socket.

Peel off the sheath from the tip of the wiring material and insert the cable tip in the terminal socket.

Firmly tighten the loosened screw by means of the “minus” screwdriver.

Repeat the above-mentioned same procedure for each

terminal.

Notes:

•Process the wires according to the following: Recommended wire type: AWG 28 - 16 (Do not use soldered wires.)

Length to be stripped: 7 mm ± 1 mm {9/32" ± 1/16"} Diameter of screw: ø 2 mm {3/32"}

•Check to be sure that the wires are securely connected.

AUX

AUX IN

ECHO

TALK

CANCELLER

SP

PAGE

DNR

LEVEL

DUAL

LANE

BEEP

RED

MAX

YELL

LANE SEL

ECT

OW

MD

POS

GREEN L

OW

REMOTE

OFF

OFF

TX

INSTALL

SYSTEM

POWER

SETTING

PR

EV

SEL

NEXT

OUTSI

DE

SP

MIC

SP

AUX

MIC

BEEP

POS

AUDIO

SPEED

OP

ERATI

ONAL

TEAM

BE

SETTING

DAY

EP

OU

/NIGHT

ON:

DAY

SP LTSIDE

V

EVEL

ON:DAY

OV /DET

T/P

E

RRIDE

REL

EASE

TELEPHONE

CONTROL OUT

	ID
		REGISTRATION
	ON	GREETER
		START
		DELAY	REC
1	SELECT
	2	VO
			LUME
		DOWN
	HE		UP
	PLAADSET
	YBACK	AUXDESTINATION
			HE
			ADSET

POWER

TALK

PAGE

VEHICLE DETECTOR

20

■Clamping the Power Plug and Power Cord

Important:

Surely clamp the power plug to this center module and screw the AC cable to the wall using the provided AC cable clamper.

1.Insert an AC cable holder into the hole under the AC inlet.

AC cable holder

3.Insert the power plug into the power cord inlet.

4.Push the holder forward until the holder touches the power plug.

3

4

5. Lock the holder.

2.Slide the holder to the backward by pushing down the clamp lever.

6.Clamp the AC cable with the provided clamp, and secure the AC cable clamper to the wall by fastening the screws.

Slide the holder to the backward by pushing down the lever.

150 mm - 200 mm {5-15/16" - 7-7/8"}

AC cable clamper

Screw size: M4 x 25 mm

Pull-out capacity: 12 kgf

● Refer to the following lists attached on the inside of the terminal cover to make connections.

		CONNECTOR 1										CONNECTOR 2										CONNECTOR 3									CONNECTOR 4							CONNECTOR 5								CONNECTOR 6		CONNECTOR 7
		ORDER INTERFACE										ORDER INTERFACE										POS INTERFACE									POS INTERFACE															MAINTENANCE		DDT INTERFACE
AUX SP + (8Ω)	AUX SP GND	OUTSIDE SP + (8Ω)	OUTSIDE SP GND	OUTSIDE MIC +	OUTSIDE MIC –	OUTSIDE MIC GND	V/DET 1 IN	COM	V/DET 2 IN		AUX MIC +	AUX MIC –	AUX MIC GND	AUX MIC PTT	COM	DEVICE CONTROL	COM	N.C		SPEED TEAM	TALK LOCK RELEASE	MANAGER SELECT	PAGE SELECT	IN COM	POS AUDIO IN	POS AUDIO GND	POS AUDIO OUT	POS AUDIO GND		V/DET 1	V/DET 2	TALK	PAGE	OUT COM	NIGHT MODE	OUTSIDE SP LEVEL				N.C				COM		N.C		DOUBLE-DRIVE-THRU Use a LAN cable with the shield type
1	2	3	4	5	6	7	8	9	10		1	2	3	4	5	6	7	8		1	2	3	4	5	6	7	8	9		1	2	3	4	5	6	7		1	2	3	4	5	6

21