Panasonic 3000 User Manual
English
Digital Copier
Operating Instructions (For Internet Fax)
DP-2500/3000
Options
DA-AR250/AS200/DS200/DS205/DS210/DS215/FG230/FG231/FK200/FK210/FS200/MD200
DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171
GETTING TO
KNOW YOUR
MACHINE
INSTALLING
YOUR MACHINE
PROGRAMMING
YOUR MACHINE
BASIC
OPERATIONS
ADVANCED
FEATURES
NETWORK
FEATURES
PRINTOUT
JOURNALS AND
PROBLEM
SOLVING
LISTS
Before operating this equipment, please read
these instructions completely and keep these
operating instructions for future reference.
APPENDIX
IMPORTANT INFORMATION
When requesting information, supplies or service, always refer to the model and serial number of your
machine. The model and serial number plate (Main Name Plate) is located on the machine as shown
below. For your convenience, space is provided below to record information you may need in the future for
reference or troubleshooting.
Model No. Serial
Date of Purchase
Dealer
Address
Telephone Number ( ) –
Supplies Telephone Number ( ) –
Service Telephone Number ( ) –
For the total system to work properly via LAN, certain information and additional parameters must be set. Please
contact your network administrator for the required information and connection to the LAN.
User Information
Company Name:
Address:
Dept.:
City: State: Zip Code:
Tel. No.: Fax No.:
Internet Parameters (See page 27)
IP Address:
Subnet Mask:
SMTP Server Name: or SMTP Server IP Address:
Default Router IP Address:
Email Address:
DNS Server IP Address:
POP Server Name: or POP Server IP Address:
POP User Name:
POP Password:
Host Name:
(for security, do not write it in - but keep it in a safe place)
Model and Serial Number
Copyright © 2000 by Matsushita Graphic Communication Systems, Inc.
All rights reserved. Unauthorized copying and distribution is a violation
of law. Printed in Japan.
The contents of these Operating Instructions are subject to change
without notice.
Table of Contents
Getting to Know Your Machine
Safety Information ..................................................................................................................................... 6
Function Key ............................................................................................................................................. 9
Control Panel ............................................................................................................................................. 10
Pre Installation Information ...................................................................................................................... 12
■ Setup as SMTP mail server ........................................................................... 13
■ Setup as POP3 Client ................................................................................... 14
Internet Communication Features ........................................................................................................... 17
Important Information ............................................................................................................................... 22
Connecting the LAN Cables ..................................................................................................................... 24
■ Internet Fax Transmission ............................................................................. 17
■ Internet Mail Reception ................................................................................. 17
■ Inbound Routing ............................................................................................ 18
■ Fax Forward .................................................................................................. 19
■ Network Scanner ........................................................................................... 19
■ Network Printer .............................................................................................. 20
■ Relayed Transmission ................................................................................... 21
■ Differences between Internet Fax and Regular Fax ...................................... 22
■ Transmitted Document Confirmation ............................................................. 22
■ DP-2500/3000 Cannot Make a Phone Call via LAN ...................................... 22
■ Dual Port Communication ............................................................................. 22
■ Transmission Resolution ............................................................................... 22
■ Internet Mail Reception ................................................................................. 22
■ Sending Document Size via LAN .................................................................. 23
■ Sending a Document to a PC via LAN .......................................................... 23
■ Internet Relayed Transmission ...................................................................... 23
Installing Your Machine
User Parameters ........................................................................................................................................ 25
Setting the Internet Parameters ............................................................................................................... 27
Programming or Retrieving Parameters via Email ................................................................................ 28
■ Setting the User (Internet) Parameters ......................................................... 25
■ Setting the User Parameters for the LAN Interface ....................................... 27
■ Using Email to Program or Retrieve Parameters .......................................... 28
■ Using a PC to Input the Internet Parameters Remotely ................................ 28
■ To Input the Internet Parameters for the First Time ...................................... 29
■ To Retrieve the Internet Parameters for Backup ........................................... 31
■ To Edit the Retrieved or Backup Internet Parameters File ............................ 33
■ Using a PC to Update the Auto Dialer Remotely ........................................... 36
■ Deleting the Entire Auto Dialer ...................................................................... 37
■ To Program Phone Book for the First Time ................................................... 38
■ To Retrieve Phone Book Data for Backup .................................................... 40
■ To Edit the Retrieved or Backup Phone Book Data File ............................... 42
■ Using Email to Retrieve the Journal .............................................................. 44
Programming Your Machine
Phone Book ............................................................................................................................................... 45
■ Adding an Email Address .............................................................................. 45
■ Editing the Phone Book ................................................................................. 47
Customizing Your Machine ...................................................................................................................... 51
■ Setting the Fax Parameters ........................................................................... 51
■ Fax Parameter Table ..................................................................................... 53
3
Table of Contents
Basic Operations
Sending Documents via LAN ................................................................................................................... 59
Receiving Documents via LAN ................................................................................................................ 72
■ Manual Email Addressing ............................................................................. 60
■ Phone Book Email Addressing ...................................................................... 63
■ Multiple Email Station Addressing (Broadcasting) ........................................ 65
■ Selectable Domains Key .............................................................................. 66
■ Internet Fax Ledger Size Document Transmission ....................................... 68
■ Returned Email ............................................................................................. 70
■ Using a Mailing List ....................................................................................... 71
■ Internet Fax Received on a PC ..................................................................... 72
■ Retrieving Email from a POP Server ............................................................. 74
■ Setting the POP Parameters ......................................................................... 74
■ Unattended Email Retrieval from the POP Server ........................................ 77
■ Manual Email Retrieval from the POP Server ............................................... 77
Advanced Features
Program Keys ............................................................................................................................................ 79
Sender Selection ....................................................................................................................................... 83
Subject Line Entry .................................................................................................................................... 88
Inbound Routing ....................................................................................................................................... 90
Fax Forward ............................................................................................................................................... 94
Ifax Return Receipt ................................................................................................................................... 96
■ Setting the POP Email Retrieval Key ............................................................ 79
■ Using the POP Email Retrieval Key .............................................................. 81
■ General Description ...................................................................................... 83
■ Setting the Sender Selection ......................................................................... 83
■ Sending Document with Sender Selection .................................................... 85
■ Printing the Sender Selection List ................................................................. 87
■ General Description ...................................................................................... 88
■ Sending Email with Subject Line Entry ......................................................... 88
■ Setting the Routing Parameters .................................................................... 90
■ Entering Phone Book Dialing Numbers for Inbound Routing ........................ 90
■ Setting Fax Forward ...................................................................................... 94
4
Network Features
Network Scanner ....................................................................................................................................... 99
Network Printer ......................................................................................................................................... 100
Relayed Transmission .............................................................................................................................. 101
■ General Description ...................................................................................... 101
■ Relay Network ............................................................................................... 102
■ Setting up your DP-2500/3000 as an Internet Relay Station ........................ 104
■ Setting Up Your Machine for Relayed Transmission .................................... 105
■ Programming the End Receiving Station into your Auto Dialer ..................... 105
■ Sending Documents via Internet Relay ......................................................... 108
■ To a Location That Has a Pre-programmed Relay Station ........................... 108
■ To a Location That Does Not Have a Pre-programmed Relay Station ......... 110
■ Sending Document(s) from a PC to a G3 Fax Machine ................................ 112
■ Printouts and Reports ................................................................................... 114
Printout Journals and Lists
Table of Contents
Journals and Lists .................................................................................................................................... 117
■ Transaction Journal ....................................................................................... 117
■ Communication Journal (COMM. JOURNAL) ............................................... 121
■ Phone Book List ............................................................................................ 123
■ Group and Program List ................................................................................ 125
■ FAX Parameter List ....................................................................................... 126
Problem Solving
Troubleshooting ........................................................................................................................................ 129
■ Information Codes ......................................................................................... 129
■ Email ABBR Programming Errors ................................................................. 130
■ Error Message Sent to the Sender ................................................................ 130
■ Internet FAX Return Receipt Errors Messages ............................................. 130
Appendix
Specifications ............................................................................................................................................ 131
Glossary ..................................................................................................................................................... 132
Index ........................................................................................................................................................... 136
5
Getting to Know Your Machine
Safety Information
!
WARNING
• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF
MOISTURE.
• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY
GROUNDED.
• THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J.
CAUTION: USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE PROCEDURES OTHER THAN THOSE
SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
• WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT
AND BE EASILY ACCESSIBLE.
• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS
NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS
RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.
denotes a potential hazard that could result in serious injury or death.
6
DANGER-Invisible and hazardous laser
radiation when open and interlocks defeated.
AVOID DIRECT EXPOSURE TO BEAM.
ATTENTION-Rayonnement laser invisible
dangereux en cas d'ouverture et
lorsque la sécurité est neutralisée.
EXPOSITION DANGEREUSE AU FAISCEAU.
VORSICHT-Unsichtbare Laserstrahlung.
wenn Abdeckung geöffnet und
Sicherheitsverriegelung überbrückt.
NICHT DEM STRAHL AUSSETZEN.
FBE8998A
Safety Information
GETTING TO KNOW YOUR MACHINE
GETTING TO
KNOW YOUR
MACHINE
CAUTION
!
• THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS
INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.
• TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE
CABLE.
• DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE
COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.
IMPORTANT SAFETY INSTRUCTIONS
!
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
• DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE, NEAR A BATH TUB, WASH BOWL, KITCHEN
SINK OR LAUNDRY TUB, IN A WET BASEMENT OR NEAR A SWIMMING POOL.
• AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM.
THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING.
• DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.
denotes hazards that could result in minor injury or damage to the machine.
• USE ONLY THE POWER CORD AND BATTERIES INDICATED IN THIS MANUAL. DO NOT DISPOSE OF
BATTERIES IN A FIRE, THEY MAY EXPLODE. CHECK WITH LOCAL CODES FOR POSSIBLE SPECIAL
DISPOSAL INSTRUCTIONS.
7
GETTING TO KNOW YOUR MACHINE
Safety Information
CAUTION
!
denotes hazards that could result in minor injury or damage to the machine.
Do not install the machine near heating or an air conditioning unit.
Avoid exposure to direct sunlight.
Install the machine on a flat surface, leave at least 4 inches (10 cm) of
space between the machine and other objects.
8
Do not block the ventilation openings.
Do not place heavy objects or spill liquids on the machine.
Function Key
GETTING TO KNOW YOUR MACHINE
GETTING TO
KNOW YOUR
MACHINE
Any function can be started by first pressing and then select the desired function on the display.
FUNCTION
SELECT A FUNCTION
DEFERRED COMM.
ADVANCED COMM.
EDIT FILE MODE
SET MODE
Deferred Communication
01 = XMT
02 = Polling
03 = Advanced Communication
Advanced Communication
02 = Mailbox
04 = Sub-Address XMT
05 = LAN Relay XMT
Edit File Mode
01 = File List (Print/View)
02 = Change Time/Station
03 = Delete File
04 = Print File
05 = Add Document
06 = Retry Incomplete File
Set Mode
01 = User Parameters
• Date & Time
• Logo
• Character ID
• ID Number (Fax Telephone Number)
• Time Zone
• (Internet Parameters)
02 = Phone Book
03 = Program Keys
04 = Fax Parameters
05 = Department Set
POLLING
SELECT MODE
PRINT OUT
EDIT PHONE BOOK
Polling
01 = Polling
02 = Polled
Select Mode
01 = Stamp
02 = Communication Journal = OFF/ON/INC
03 = Duplex Scan
04 = Cover Sheet = OFF/ON
05 = Password-XMT = OFF/ON
06 = RCV to Memory = OFF/ON/PRINT
07 = LEDGER EMAIL XMT
(A3/LEDGER ➝ B4 Reduction)
Print Out
01 = Journal (Print/View)
02 = Phone Book List
03 = Program List
04 = Fax Parameter List
05 = Individual XMT Journal
Edit Phone Book
01 = Add Telephone
02 = Add EMail Address
03 = Modify Station
04 = Delete Station
9
GETTING TO KNOW YOUR MACHINE
REDIAL/
PAUSE
LINE
SELECT
FLASH/
SUB-ADDR
SET
ORIGINAL COPY
SIZE SIZE
MONITOR
RESET
ON LINE
ON LINE
DATA
ENERGY SAVER
INTERRUPT
FUNCTION
ADD TONER
MON. VOL.
Control Panel
• Used to select the
INTERNET mode.
• Used to select the
original size manually.
DP-3000
SORT
LCD
CONTRAST
MULTI-SIZE
FEED
COPY
ADD TONER
FAX
ON LINE
INTERNET
PRINTER
ON LINE
DATA
ON LINE Indicator
• Blinks: When sending or
receiving faxes.
Touch Panel Display
10
REDIA
LINE
SELECT
FLASH/H/
SET
ORIGINAL
COPY
SIZE
SIZE
MONITOR
WXYZ
ALARM
ACTIVE
TONE
MON. VOL.
Control Panel
Control Panel
[8]
Power save
• Used to switch the
machine into energy
saving mode.
For more details, see
page 33 of the
Operating Instructions
(For Copier.)
• Used to start or
select the
function and
sub-functions.
These functions
are explained in
detail on page 9.
GETTING TO KNOW YOUR MACHINE
• Use this button when
resetting all the
previously set
functions.
• Use this button when
correcting entered
numbers or characters.
GETTING TO
KNOW YOUR
MACHINE
ENERGY SAVER
ORIGINAL
SIZE
LEDGER
LEGAL
LETTER
LETTER
INVOICE
INTERRUPT
COPY
SIZE
FUNCTION
REDIA
PAUSE
FLAS
SUB-ADDR
LINE
SELECT
MONITOR
SET
MON. VOL.
RESET
L/
ABC
DEF
1 2 3
GHI
JKL
MNO
4 5 6
PQRS
TUV
WXYZ
7 8 9
0
TONE
ALARM
ACTIVE
• Used to enter a pause when recording or dialing a telephone
number, or to redial the last dialed number.
• Used to separate the Sub-Address from the telephone
number when dialing, or to access some features of your
PBX.
CLEAR
STOP
START
• Press this button when
you want to stop the
communication,
registration operation,
or audible tone.
• Press this button to
start fax transmission or
Internet communication
and manual fax
reception.
Keypad
• Used for manual number dialing,
recording phone numbers, and
numerical entries.
• Used to set operations.
• Used for adjusting the monitor volume.
11
GETTING TO KNOW YOUR MACHINE
Pre Installation Information
Before setting up the DP-2500/3000 on your network, please read this entire section to be familiar with its
functions.
The DP-2500/3000 is able to perform the following when connected to a 10Base-T/100Base-TX Ethernet LAN
(local area network):
• Send paper-based information as an Internet Email.
• Receive and print an Internet Email automatically.
• Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular G3
fax machine (see "Fax Forward" on pages 94 to 95).
• Route received G3 fax message automatically to the sender-specified Email address or G3 fax machine using
ITU-T SUB-Address (see "Inbound Routing" on pages 90 to 93).
• Route received G3 fax messages automatically to the preprogrammed Email address or G3 fax machine using
the sender’s fax ID code (see "Inbound Routing" on pages 90 to 93).
• Relay an Internet Email to a G3 fax machine via regular fax transmission (see "Relay Transmission" on pages
101 to 115).
• Network scanning and printing.
To utilize the above functions, the DP-2500/3000 needs to be set up properly on your network. Please contact
your network administrator for actual network setup.
Copy the Pre-installation Information form found at the end of this section on page 15, record the MAC
Address on the form and ask your network administrator to complete the remaining information on the form.
The MAC Address of your DP-2500/3000 can be found on the 2nd page of the Fax Parameter List printout
(press ). (see Note 1) (see Note 2) (see Note 3)
(see Note 4)
The DP-2500/3000 can be set up as either SMTP mail server or POP3 client. Dependent on the type of
setup, different functions are available as follows.
Sending paper-based information as an Internet Email Yes Yes
Receive and print an Internet Email automatically Yes Yes
Receive and print an Internet Email manually No Yes
Forward received G3 fax message or Email automatically Yes Yes
Route received G3 fax message automatically Yes Yes
Relay an Internet Email to G3 fax machine Yes No
FUNCTION
PRINT OUT 04 FAX PARAMETER LIST
Function SMTP Server Setup POP3 Client Setup
12
NOTE
1. To function as SMTP mail server, the DP-2500/3000’s email address must include its unique Host name within
your company domain. This unique Host name must be registered within your network’s DNS (Domain Name
System) server. Example: DP-3000@fax01.panasonic.com
2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual
retrieval of mail when configured as POP3 client.
3. The DP-2500/3000 will receive, print, forward or relay emails in text message format and TIFF-F image file
attachment only.
4. Dynamic Host Configuration Protocol (DHCP) is not supported.
GETTING TO KNOW YOUR MACHINE
Pre Installation Information
Setup as SMTP mail server
To install the DP-2500/3000 as SMTP mail server, the following network parameters need to be programmed
on your network and on the DP-2500/3000.
• IP Address of the DNS Server (if not available, see Note 2)
• IP Address of the DP-2500/3000
• Subnet Mask of the DP-2500/3000
• Name or IP Address of the Default SMTP mail server
• IP Address of the Default Router
• Email Address of the DP-2500/3000 (see Note 1)
• Host Name
Email Transmission (from the DP-2500/3000 to a PC) (see Note 1) (see Note 2) (see Note 3)
ifaxuser@fax01.panasonic.com
SMTP01.panasonic.com
(SMTP Mail Server)
GETTING TO
KNOW YOUR
MACHINE
(Router)
SMTP
POP3
popuser001@panasonic.com
Email reception (from a PC to the DP-2500/3000)
ifaxuser@fax01.panasonic.com
(Router)
SMTP
popuser001@panasonic.com
POP02.panasonic.com
(POP Server)
SMTP01.panasonic.com
(SMTP Mail Server)
NOTE
1. To function as SMTP mail server, the DP-2500/3000’s email address must include its unique Host name within
your company domain. This unique Host name must be registered within your network’s DNS (Domain Name
System) server. Example: DP-3000@fax01.panasonic.com
2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server
Name. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid".
Then the machine will prompt you to enter the IP Address of the SMTP Server.
3. Dynamic Host Configuration Protocol (DHCP) is not supported.
13
GETTING TO KNOW YOUR MACHINE
Pre Installation Information
Setup as POP3 Client
To install the DP-2500/3000 as POP3 Client, the following network parameters need to be programmed on
your network.
• IP Address of the DNS Server (if not available, see Note 2)
• IP Address of the DP-2500/3000
• Subnet Mask of the DP-2500/3000
• Name or IP Address of the Default SMTP mail server
• IP Address of the Default Router
• POP Server Name or IP Address
• POP User Account Name
• POP Password
• Email Address of the DP-2500/3000 (see Note 1)
(see Note 1) (see Note 2)
Email transmission (from the DP-2500/3000 to a PC)
ifaxuser@fax01.panasonic.com
SMTP01.panasonic.com
(SMTP Mail Server)
(Router)
SMTP
POP3
popuser001@panasonic.com
Email reception (from a PC to the DP-2500/3000)
ifaxuser@panasonic.com
(Router)
SMTP
POP3
popuser001@panasonic.com
POP02.panasonic.com
(POP Server)
SMTP01.panasonic.com
(SMTP Mail Server)
POP02.panasonic.com
(POP Server)
14
NOTE
1. The email address format can be the same as your regular email address. If your email address is
popuser001@panasonic.com, the DP-2500/3000’s email address can be DP-3000@fax01.panasonic.com.
2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP
Server Names. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to
"1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.
GETTING TO KNOW YOUR MACHINE
Pre Installation Information
For the total system to work properly via LAN, certain information and additional parameters must be set. Please
contact your network administrator for the required information and connection to the LAN.
Important: Make a copy of this page and ask the Network Administrator to complete the required information. After its
returned, transfer the information to the back side of the front cover for future reference and troubleshooting.
User Information
Company Name
Address
Dept.
City State Zip Code
Tel. No. Fax No.
(see Note 1) (see Note 2) (see Note 3) (see Note 4)
Internet Parameters (See page 27)
(1) IP Address:
(2) Subnet Mask:
(3) *SMTP Server Name: or *SMTP Server IP Address:
(4) Default Router IP Address:
(5) Email Address:
(6) DNS Server IP Address:
(7) POP Server Name: or *POP Server IP Address:
(8) POP User Name:
(9) POP Password:
(10) Host Name:
(11) Default Subject:
(12) Default Domain:
(13) Selectable Domains:
1. 6.
2. 7.
3. 8.
4. 9.
5. 10.
(14) Remote Password:
(15) Manager’s Email Address:
(16) Relay XMT Password:
(17) Relay Domains (Domains Authorized for Relay Transmission):
1. 6.
2. 7.
3. 8.
4. 9.
5. 10.
GETTING TO
KNOW YOUR
MACHINE
NOTE
1. Items in Bold, depict information obtained from you Network Administrator.
2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP
Server Names (items 3 and 7 above). If the DNS Server is not available, change the Fax Parameter No. 161 (DNS
SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.
3. If required, the MAC Address of the DP-2500/3000 can be obtained from the 2nd page of the Fax Parameter List
printout, by pressing
4. Dynamic Host Configuration Protocol (DHCP) is not supported.
Continued on the next page...
FUNCTION
PRINT OUT
04 FAX PARAMETER LIST
.
15
GETTING TO KNOW YOUR MACHINE
Pre Installation Information
Explanation of Contents
MAC Address : MAC Address from the 2nd page of the Fax Parameter List printout (press
FUNCTION PRINT OUT
(1) IP Address : The Internet Protocol (IP) address assigned to your machine.
(2) Subnet Mask : The Subnet Mask number.
04 FAX PARAMETER LIST
).
(3) SMTP Server Name or SMTP
Server IP Address
(4) Default Router IP Address : The Default Router’s IP Address.
(5) Email Address : The email address assigned to your machine. (Up to 60 characters)
(6) DNS Server IP Address : The IP address of the DNS Server.
(7) POP Server Name or POP
Server IP Address
(8) POP User Name : POP User Name. (Up to 40 characters)
(9) POP Password : POP Password. (Up to 10 characters)
(10) Host Name : The name assigned to your DP-2500/3000. (Up to 60 characters)
(11) Default Subject : The information to be added to the Subject Line for all outgoing emails. (Up to
(12) Default Domain : Specify the Domain Name (up to 50 characters) to be added to frequently used
(13) Selectable Domains : Enter up to 10 Domain Names that can be selected during manual email
(14) Remote Password : Enter a security password (up to 10 characters) to allow Remote Programming
(15) Manager’s Email Address : Enter you Department Manager’s email address for notification of all Internet
: The SMTP Server Name (up to 60 characters). The SMTP Server IP Address.
: The POP Server Name (up to 60 characters). The POP Server IP Address.
40 characters)
or incomplete outgoing email addresses (i.e. @yourcompany.com).
addressing by pressing the Domain Key . (Up to 30 characters)
of the Internet Parameters and Auto Dialer or the retrieval of the Journal via
email.
relayed transmissions for supervision and cost control purposes. (Up to 60
characters)
16
(16) Relay XMT Password : Enter a password to provide network security to your Relay Station (for G3 relay
purposes). (Up to 10 characters)
(17) Relay Domain (01 to 10) : Enter up to 10 Domain Names that are authorized to access your Internet Fax
for Relayed Transmission Request. (Up to 30 characters)
Relay Domain, a.k.a. Domain Name in the DX-1000/2000.
(see Note 1)
NOTE
1. All IP Addresses consist of 4 parts separated by dots (i.e. 165.113.245.2).
GETTING TO KNOW YOUR MACHINE
Internet Communication Features
Internet Fax Transmission
The DP-2500/3000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The
document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote
location as an attachment file to an email using MIME encoding.
The email system at the receiving end must support MIME. Otherwise, the attachment file will be detached
and lost.
When you send an email message to someone, the DP-2500/3000 uses Simple Mail Transfer Protocol (SMTP)
to transfer your outgoing mail to your SMTP mail server, which in turn uses SMTP to send your mail to the
Internet.
Internet Mail Reception
The DP-2500/3000 allows you to receive and print a PC transmitted email automatically or manually,
depending on its setup configuration. However, if the received email includes file attachment in a format other
than TIFF-F, such as Word, Excel, Power Point, the DP-2500/3000 prints an error message instead.
GETTING TO
KNOW YOUR
MACHINE
Internet Fax
PC
LAN LAN
Internet Fax
Internet Fax
Transmission
Internet
Internet Mail
Reception
PC
17
GETTING TO KNOW YOUR MACHINE
Internet Communication Features
Inbound Routing
Using the Inbound Routing feature, the DP-2500/3000 can route documents received from a G3 fax machine
to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax
machine(s) over the telephone line.
When an incoming Internet Fax, email or a regular fax document is received, the DP-2500/3000, checks
for the following:
1. First, the DP-2500/3000 checks whether a sub-address is included. If it is, it will look for a sub-address
match within its auto dialer and will route the documents to the corresponding stations email address(s)
and/or telephone number(s).
2. If no sub-address is specified, then the DP-2500/3000 tries to match the originating fax machine’s Numeric
ID (TSI) with the TSI routing within its auto dialer and will route the documents to the corresponding stations
email address(s) and/or telephone number(s).
Fax Reception
G3 Fax
(see Note 1) (see Note 2)
Internet Fax
Email
LAN
Transfer to
a G3 Fax
Internet Fax
PC
G3 Fax
18
NOTE
1. If the originating fax machine does not support the above sub-address function, sub-address destination(s)
cannot be selected.
2. The DP-2500/3000 will allow you to register the same sub-address number for an email address and a telephone
number.
GETTING TO KNOW YOUR MACHINE
Internet Communication Features
Fax Forward
The DP-2500/3000 is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination.
Internet Fax
GETTING TO
KNOW YOUR
MACHINE
LAN
Email
Transfer to a PC
G3 Fax
Transfer to a G3 Fax
or
G3 Fax
PC
Network Scanner
The DP-2500/3000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F
attachment to an email.
This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you
a selection of whether to include the header when sending a document to an addressee in the same Domain
as specified in the Default Domain parameter. (See Note 1)
(see Note 1)
NOTE
1. When sending to a Domain other than as specified in the Default Domain parameter, the header will be included
LAN
Internet Fax
PC
PC
regardless of the selection.
19
GETTING TO KNOW YOUR MACHINE
Internet Communication Features
Network Printer
The DP-2500/3000 can be utilized as a network printer by simply sending the documents created on your PC
using various software applications to the DP-2500/3000 via TCP/IP protocol.
There are two parts to setting up the DP-2500/3000 as a network printer. Part 1 requires you to download the
software (printer driver and LPR) from the web site listed below.
The second part requires you to install and configure the software on your PC to work with the DP-2500/3000.
(See the web site for details about the printer driver installation and operation.)
You can download the Panasonic’s printer driver and LPR monitor from any of the following URL
addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax
(see Note 1)
LAN
Internet Fax
Print
PC
20
NOTE
1. The IP Address, Subnet Mask and Default Router IP Address (TCP/IP Gateway Address) must be programmed
on the DP-2500/3000 to be used as a Network Printer.
GETTING TO KNOW YOUR MACHINE
Internet Communication Features
Relayed Transmission
The DP-2500/3000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN
to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.
Using the Sub-address specified by the originating fax machine, the DP-2500/3000 can then route the
received documents to the remote DP-2500/3000 via an email, which can then relay these documents to final
destinations where the final recipient is a regular G3 fax machine.
The DP-2500/3000 also allows you to convert a data file from various application programs such as
spreadsheet into a TIFF-F format file and then transmit this file attached to an email.
To convert applications into a TIFF-F formatted file, however, requires you to first download the software
(printer driver) from the web site listed below. The second part requires you to install the software on your PC.
(See the web site for details about the printer driver installation and operation.)
You can download the Panasonic’s printer driver from any of the following URL addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
GETTING TO
KNOW YOUR
MACHINE
http://www.panasonic.com/internetfax
Internet Fax
LAN
Email
PC
Transfer to a G3 Fax
Internet Fax
G3 Fax
Transfer to a G3 Fax
G3 Fax
Transfer to
a G3 Fax
G3 Fax
21
GETTING TO KNOW YOUR MACHINE
Important Information
The DP-2500/3000 uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP).
The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as
follows.
Differences between Internet Fax and Regular Fax
A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the
receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange image
data.
The Internet Fax works like an email, the image data is broken down into packets and transmitted through your
Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network, thus
saving you long distance costs.
Transmitted Document Confirmation
1. The DP-2500/3000 does not directly connect to the final destination, but rather connects to a Mail Server via
LAN. Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may be
returned from the Mail Server to the DP-2500/3000.
2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination location,
traffic on the network or LAN system configuration.
3. Depending on the Mail Server, it is also possible that erroneous mail is not returned at all. Therefore, when
transmitting important or time sensitive documents, it is recommended that you follow up with a telephone
call to confirm reception.
4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME
protocol. Erroneous mail may not be returned depending on the Mail Server.
DP-2500/3000 Cannot Make a Phone Call via LAN
The DP-2500/3000 can only make a phone call using a regular telephone line (PSTN).
Dual Port Communication
The DP-2500/3000’s dual port capability, allows simultaneous G3 Fax Communication over regular telephone
line (PSTN) and LAN Communication.
Transmission Resolution
In view of PC transmission, the factory default setting for the resolution is set to FINE mode. If required, this
setting can be changed to Normal.
Internet Mail Reception
1. The DP-2500/3000 can receive text email from a PC and print ANSI characters. It will print a "n " symbol if
an unrecognized character is received.
2. Received email font and character size are fixed and cannot be changed.
3. Text email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size
recording paper.
4. If the received text email includes a file attachment in a format other than TIFF-F, such as Word, Excel,
Power Point, the DP-2500/3000 prints an error message instead.
22
5. If the received email includes attached TIFF-F formatted image files, the text and TIFF-F formatted image
file will be printed on separate pages.
GETTING TO KNOW YOUR MACHINE
Important Information
Sending Document Size via LAN
When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size
capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is
recommended that you use only A4/Letter size documents. If a Ledger/B4 size document is transmitted and
the receiver is only able to print A4/Letter size, the communication will fail when the Fax Parameter No. 141
(LAN XMT REDUCTION) is set to "1:Invalid" or the Select Mode "LEDGER EMAIL XMT" is set to "On".
Sending a Document to a PC via LAN
When transmitting a document to an email address, the following instructions are sent as text message in
addition to the TIFF-F formatted image file.
An Image data in TIFF-F format has been attached to this email.
You can download the TIFF-F Image Viewer from the following URL addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax/
GETTING TO
KNOW YOUR
MACHINE
Internet Relayed Transmission
To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you
must set up your Network security. Enter a Relay Station Name, which is concealed from the final destinations
and a Manager’s Email Address for notification of all Internet Relayed Transmissions.
23
GETTING TO KNOW YOUR MACHINE
Connecting the LAN Cables
ACTIVITY Lamp
Blinks when there is data traffic on the LAN.
LINK Lamp
Illuminates when connected to the LAN. Lamp will
not turn ON if LAN cable is defective (contains
breaks).
LAN Connection Jack
(10Base-T/100Base-TX)
LAN Cable
(10Base-T/100Base-TX Cable)
Insert the plug until a click is heard.
(LAN cable is not included with the product.)
Purchase a Category 5 Cable, compliant with
EIA/TIA 568-A-5 standard.
Ethernet-Token-Ring
Bridge
(Optional Order
No. UE-204006)
10Base-T/100Base-TX Ethernet Hub
Ethernet LAN
(10Base-T/100Base-TX)
Cable (Not included)
24
Installing Your Machine
User Parameters
Setting the User (Internet) Parameters
See Operating Instructions (For Facsimile) if you wish to set the basic settings (User Parameters).
Before starting, you will need a completed copy of page 15 (Pre Installation Information). For your machine to
be able to operate on the Network properly, the following five (5) Basic Parameters must be pre-programmed
into the machine.
• IP Address
• Subnet Mask
• SMTP Server Name or IP Address
• Default Router IP Address
• Email Address
Make sure that the INTERNET lamp is ON. If not, press to select the "INTERNET MODE".
INSTALLING
YOUR MACHINE
1
2
3
SET MODE
Press or to scroll the display to the desired
User (Internet) Parameters. (See page 27)
01 USER PARAMETERS
SELECT A FUNCTION
DEFERRED COMM.
ADVANCED COMM.
EDIT FILE MODE
SET MODE
USER PARAMETERS
SELECT A FUNCTION
01 DATE & TIME
02 LOGO
03 CHARACTOR ID
04 ID NO.
05 TIME ZONE
01/09
USER PARAMETERS
IP ADDRESS
PRESS OK
EDIT PHONE BOOK
CANCEL O K
POLLING
SELECT MODE
PRINT OUT
Ex:
06 IP ADDRESS
Continued on the next page...
. . .
CANCEL OK
25
INSTALLING YOUR MACHINE
User Parameters
Enter the IP Address using the keypad.
4
Ex:
1 2
(See Note 2)
OK
1 7 8 2 4
3
5
To advance to the next parameter, press
CANCEL
return to standby.
(see Note 1) (see Note 2)
(see Note 3)
to return to Step 3 or press to
0 0 0 3
USER PARAMETERS
IP ADDRESS
PRESS OK
123. 178. 240. 003
CANCEL OK
STOP
26
NOTE
1. To scroll the display to desired User Parameter in Step 3, press or .
2. All IP Address fields require an entry. If you wish to leave an IP Address field Blank or wish to erase one, press
CLEAR
3. If the DNS Server is not available, change the setting of the Fax Parameter No. 161 (DNS SERVER) to "Invalid",
then enter the IP Address instead.
and press .
OK
INSTALLING YOUR MACHINE
Setting the Internet Parameters
Setting the User Parameters for the LAN Interface
Depending on how the DP-2500/3000 will be configured to communicate on the LAN, the appropriate
parameters listed in the table below must be stored first. (See pages 12 to 17)
Parameter Comments
1 DATE & TIME Current Date and Time.
2 LOGO Up to 25 characters & digits.
3 CHARACTER ID Up to 16 characters & digits.
4 ID NO. Your Fax Telephone Number. (Up to 20 digits)
5 TIME ZONE The Time Zone is required as part of the Email header information when
sending Internet faxes.
6 (MAC ADDRESS) Hardware Address hard-coded into the DP-2500/3000. (If required, can be
obtained from the 2nd page of the Fax Parameter List printout, by pressing.
[FUNCTION][PRINT OUT][04 FAX PARAMETER LIST])
7* IP ADDRESS IP Address assigned to your DP-2500/3000.
8* SUBNET MASK Subnet Mask assigned by the Network Administrator.
9* SMTP SERVER NAME The name of the SMTP Mail Server. (Up to 60 characters)
10* SMTP SERVER IP ADDR IP Address of the SMTP Mail Server.
11* DEF. ROUTER IP ADDR IP Address of your Default Router.
12*
13* DNS SERVER IP ADDRESS IP Address of the DNS Server. If the DNS Server is not available, change the
14*
15* POP SERVER IP ADDR IP Address of the POP Mail Server.
16*
17* POP PASSWORD Password assigned to your DP-2500/3000. (Up to 10 characters)
18*
19 DEFAULT SUBJECT The default information to be added to the Subject Line for all outgoing Email
20 DEFAULT DOMAIN When the outgoing email address is incomplete by SMTP standards, the
21 SELECTABLE DOMAINS Enter up to 10 Domain Names that can be selected during Manual email
22 REMOTE PASSWORD This is a security password that allows Remote Programming of the Internet
23 MANAGER’S EMAIL ADDR Department Manager’s Email Address for notification of all Internet relayed
24 RELAY XMT PASSWORD A password that provides Network security for your Relay Station (used
25 RELAY DOMAIN (01) ~ (10) Enter up to 10 Domain Name(s) that have been authorized to access your
EMAIL ADDRESS
POP SERVER NAME
POP USER NAME
HOST NAME
The Email Address assigned to your DP-2500/3000 for sending and receiving.
(Up to 60 characters)
setting of the Fax Parameter No. 161 (DNS SERVER) to "Invalid", then enter
the IP Address instead.
Name of the POP Mail Server.
User Name assigned to your DP-2500/3000. (Up to 40 characters)
The Host Name assigned to your DP-2500/3000. (Up to 60 characters)
(up to 40 characters). To manually input this information before transmission,
change the Fax Parameter No. 159 (SUBJECT LINE ENTRY) to "2:Valid".
Frequently Sent Domain specified here will be automatically added to the
email address. This feature is also useful as a shortcut when manually
entering email addresses to a frequently used Domain. (Up to 50 characters)
addressing by pressing the Domain Key (See page 16). (Up to 30
characters)
Parameters and Auto Dialer or the retrieval of the Journal via an Email. (Up to
10 characters)
transmissions for supervision and cost control purposes. (Up to 60 characters)
exclusively for G3 relay purposes). (Up to 10 characters)
Internet Fax for Relayed XMT Request. (Up to 30 characters)
Relay Domain, a.k.a. Domain Name in the DX-1000/2000.
INSTALLING
YOUR MACHINE
* Contact your Network Administrator for this Information.
27
INSTALLING YOUR MACHINE
Programming or Retrieving Parameters via Email
Using Email to Program or Retrieve Parameters
This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming
Internet Parameters, Phone Book Dialing Numbers, Program keys and Journal retrieval from your PC by
sending a text email message to the DP-2500/3000.
Using your email application’s "Subject:" line as a command-input field, you can request the DP-2500/3000 to
perform the following commands:
"Subject:" Line Command Function
1 #set parameters(password)# Programs the Internet Parameters
2 #get parameters(password)# Retrieves the Internet Parameters
3 #set abbr(password)# Programs the Auto Dialer
4 #get abbr(password)# Retrieves the Auto Dialer Data
5 #get jnl(password)# Retrieves the current Journal data
Where: "set" is used to program the data
"get" is used to retrieve the data
"parameters" represents Internet Parameters
"abbr" represents Auto Dialer
"jnl" represents Journal
"password" is the Remote Password programmed in the DP-2500/3000’s User
Parameters
(i.e. 123456789). Must be enclosed within the parenthesis "( )".
The command must be enclosed within the hash (#) signs.
Using a PC to Input the Internet Parameters Remotely
This feature provides a convenient and an easy way to input the Internet Parameters right from your PC by
sending a text email message to the DP-2500/3000.
The following parameters can be input remotely via a PC. The other parameters must be entered from the
machine in the User Parameters (see page 27).
• Sender Selection (up to 24 User Names, see page 83)
• Default Domain
• Selectable Domains (up to 10 additional Domain Names)
• Remote Password
• Manager’s Email Address
• Relay XMT Password
• Relay Domain (up to 10 Domain Names authorized for Relay XMT Request)
The DP-2500/3000 interprets the command that you enter in the "Subject:" line of your email message and
performs one of the following functions, it Retrieves or Stores data into the Internet Parameters (User
Parameters).
The two types of commands that can be entered in the "Subject:" line of your email:
1) To Store data, type : #set parameters(password)# :Where the "password" is the Remote Password
programmed in the DP-2500/3000’s User Parameters
(i.e. 123456789).
You can enter the Internet Parameters shown above
with this command the first time. However, if these
fields already contain data, do not use this command
as the existing information will be deleted and
overwritten. Use the Retrieve command below
instead, refer to pages 30 to 34.
2) To Retrieve data, type : #get parameters(123456789)# (see Note 1)
28
INSTALLING YOUR MACHINE
Programming or Retrieving Parameters via Email
To Input the Internet Parameters for the First Time
Create a script in the message body of a plain text email and send it to the DP-2500/3000’s email address.
The "Subject:" line of the email must be as follows:
#set parameters(password)#: Where the "password" is the Remote Password programmed in the DP-2500/
3000’s User Parameters. For security, always input a Remote Password in the
User Parameters. [If it was not programmed, signify with "()" (i.e. #set
parameters()#) and assign one now].
Important: Do not use the above command if these fields already contain data, the
existing information will be deleted and overwritten. Retrieve and backup the
existing data onto your PC first by following the procedures for Retrieving and
Editing the Internet Parameters on pages 30 to 34.
The script sample to input the Internet Parameters is shown below.
INSTALLING
YOUR MACHINE
(c)
(d)
(a)
(1)
(2)
(3)
(4)
(b)
(5)
NOTE
1. To activate this feature, change the Fax Parameter No. 158 (PC REMOTE UPDATE) to "Valid". (See page 57)
Continued on the next page...
29
INSTALLING YOUR MACHINE
Programming or Retrieving Parameters via Email
Explanation of Contents
(1) To : The DP-2500/3000’s email address
From : This field is normally not visible when creating new email message(s). It is your default
Subject : To Store data, type: #set parameters(password)#
(2) @sender to @end : Defines the Sender information to be set in section (2) between @sender to @end block.
(3) @select-domain to @end : Defines the Selectable Domains to be set in section (3) between @select-domain to
(4) @relay-domain to @end : Defines the Domain Names to be set in section (4) between @relay-domain to @end
(5) @system to @end : Defines the Internet Parameters to be set in section (5) between @system to @end
email address for retrieving the Internet Parameters and for error message notification.
(Can be programmed with the configuration tool of your email program.)
Register up to 24 User Names and their Email Addresses for the Sender Selection
feature (see page 83).
Separate each data field with a semicolon (;). (If the remaining fields are to remain blank,
insert a semicolon (;) for each blank field)
The data string for each Sender Selection should be defined within a single line.
The syntax is: <Sender Selection Number>;<User Name>;<Email Address>
(a) 01 to 24: Indicates the Sender Selection Numbers
(b) User Name (25-characters maximum)
(c) Email Address (60-characters maximum)
@end block. Register up to 10 Domain Names that can be selected during manual email
addressing by pressing the Domain Key . (30-characters maximum)
The syntax is: <Number>;<Domain>
block. Register up to 10 Domain Names that have been authorized to access your
Internet Fax for Relayed XMT Request. (30-characters maximum)
block. Register the following Internet Parameters.
(a) Default Domain (30-characters maximum).
The syntax is: domain; <Default domain name>
(b) Manager’s Email Address (60-characters maximum).
The syntax is: manager; <Manager’s Email Address>
(c) Relay XMT Password (10-characters maximum).
The syntax is: relay; <Relay XMT Password>. Quotation marks " " enclosing the
password, are required, as shown in the example above.
(d) Remote Password (10-characters maximum).
The syntax is: remote; <Remote Password>. Quotation marks " " enclosing the
password, are required, as shown in the example above.
(see Note 1) (see Note 2)
NOTE
1. The machine cannot be programmed via email while it is communicating or printing.
2. Some email applications automatically insert a line feed in the middle of a line when the number of characters in
a line exceed a specific number. Turn "Off" the automatic line feed, or define the number of characters per line
to prevent a line feed, or the data will be ignored.
30
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