PaloSanto Solutions LXP100 User Manual
LXP100
Small-Medium Business HD IP Phone
LXP100 USER MANUAL
LXP100 User Manual
Index
GNU GPL INFORMATION...........................................................................5
CHANGE LOG.............................................................................................6
FIRMWARE VERSION 1.0.5.23 ............................................................................................................6
WELCOME ..................................................................................................7
PRODUCT OVERVIEW...............................................................................8
FEATURE HIGHTLIGHTS .....................................................................................................................8
LXP100 TECHNICAL SPECIFICATIONS........................................... ............... ............... ............... ......8
INSTALLATION .........................................................................................10
EQUIPMENT PACKAGING ........................................................................ ... ........ .... .... ... .... .... .... .......10
CONNECTING YOUR PHONE....................................................... ............ ........... ............... ........... .. ..10
SAFETY COMPLIANCES....................................................................................................................12
WARRANTY............................................................................................ .............................................12
USING THE LXP100..................................................................................13
GETTING FAMILAR WITH THE LCD..................................................................................................13
GETTING FAMILAR WITH THE KEYPAD...........................................................................................15
MAKING PHONE CALLS.....................................................................................................................16
HANDSET, SPEAKER AND HEADSET MODE...........................................................................16
MUL TIPLE SIP ACCOUNTS AND LINES........................................ .......................... ...................16
COMPLETING CALLS .................................................................... .............................................17
MAKING CALLS USING IP ADDRESSES...................................................................................19
ANSWERING PHONE CALLS ....................................................................... ... .... .... .... ... ........ .... ... ....20
RECEIVING CALLS......................................................................................................................20
DO NOT DISTURB.......................................................................................................................20
DURING A PHONE CALL....................................................................................................................21
CALL WAITING/CALL HOLD ................................................................................. ......................21
MUTE............................................................................................................................................21
CALL TRANSFER ............................................. ........... ............... ............ ........... ........... ......... ......21
3-WAY CONFERENCING ............................................................... .... ....... .... .... .... ... .... .... ....... ....22
VOICE MESSAGES (MESSAGE WAITING INDICATOR)...........................................................24
SHARED CALL APPEARANCE (SCA)..................................................................... .... .... .... .......24
CALL FEATURES................................................................ .... .... ....... .... .... .... ... .... .... .... ... ...................24
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 2 of 61
CUSTOMIZED LCD SCREEN & XML.................................................................................................26
CONFIGURATION GUIDE .........................................................................27
CONFIGURA TION VIA KEYPAD.................................................... .... .... .... ... .... .... ........ ... .... .... .... ... ....27
CONFIGURA TION VIA WEB BROWSER ................................................................. .... ... .... .... ....... ....31
DEFINITIONS......................................................................................................................................31
STATUS PAGE DEFINITIONS .....................................................................................................32
ACCOUNTS PAGE DEFINITIONS...............................................................................................33
SETTINGS PAGE DEFINITIONS.................................................................................................41
NETWORK PAGE DEFINITIONS.................................................................................................47
MAINTENANCE PAGE DEFINITIONS.........................................................................................48
PHONEBOOK PAGE DEFINITIONS............................................................................................51
NAT SETTINGS...................................................................................................................................53
WEATHER UPDATE............................................................................................................................54
PUBLIC MODE....................................................................................................................................55
EDITING CONTACTS AND CLICK-TO-DIAL......................................................................................55
UPGRADING AND PROVISIONING.........................................................58
UPGRADE VIA KEYPAD MENU .........................................................................................................58
UPGRAGE VIA WEB GUI....................................................................................................................58
NO LOCAL TFTP/HTTP SERVERS ....................................................................................................59
CONFIGURA TION FILE DOWNLOAD........................................... .... .... ........ ... .... .... .... ... .... .... ....... ....59
RESTORE FACTORY DEFAULT SETTINGS............................................61
Table of Tables
LXP100 User Manual
Table 1: LXP100 TECHNICAL SPECIFICATIONS........................................................................................8
Table 2: LXP100 EQUIPMENT PACKAGING.............................................................................................10
Table 3: LXP100 CONNECTORS...............................................................................................................11
Table 4: LCD DISPLAY DEFINITIONS........................................................................................................13
Table 5: LXP100 LCD ICONS.....................................................................................................................14
Table 6: KEYPAD DEFINITIONS ................................................................................................................15
Table 7: CALL FEATURES..........................................................................................................................25
Table 8: CONFIGURATION MENU.............................................................................................................27
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 3 of 61
Ta ble of Figures
LXP100 User Manual
Figure 1: LXP100 Ports...............................................................................................................................10
Figure 2: LXP100 Pin-out............................................................................................................................11
Figure 3: Keypad MENU Flow.....................................................................................................................30
Figure 4: Web GUI - Phonebook->Contacts...............................................................................................56
Figure 5: Click-to-Dial..................................................................................................................................56
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 4 of 61
GNUGPLINFORMATION
LXP100 firmware contains third-party software licensed under the GNU General Public License (GPL) .
Grandstream uses software under the specific terms of the GPL. Please see th e GNU General Public
License (GPL) for the exact terms and conditions of the lic ens e.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl
.
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 5 of 61
CHANGELOG
This section documents significant changes from previous versions of user manuals for LXP100. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
FIRMWAREVERSION1.0.5.23
This is the initial version.
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 6 of 61
WELCOME
Thank you for purchasing LXP100 Small-Medium Business HD IP Phones. Your LXP100 IP phone is
feature-enriched, sophisticated, yet simple to use. It delivers superior HD audio quality, rich and lead ing
edge telephony features, personalized information and customizable application service, automated
provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with
most 3rd party SIP devices and leading SIP/NGN/IMS platforms.
The LXP100 supports a broad range of codecs, security protection, PoE, dual 10/100Mbps Ethernet ports,
along with customizable XML provisioning and application features. Users can expect superior audio
quality using the new high definition handset, hands-free speakerphone, or headset. Also, it can support
3-way conferencing, multi-languages and dual-color LEDs. It presents a large easy-to-read backlit
graphical display along with multiple XML keys to further enhance the user experience.
The LXP100 is a perfect choice for enterprise users looking for a high quality, feature rich 2-line IP phone
with the best values.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the LXP100 as it may cause damage to the products and
void the manufacturer warranty.
This document is subject to change without notice.
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 7 of 61
PRODUCTOVERVIEW
FEATUREHIGHTLIGHTS
• 128x40 pixel graphical LCD display
• 2 line keys with dual-color LED (2 SIP accounts and up to 2 call appearances), 3 XML programmable
context-sensitive soft keys, 3-way conference
• HD wideband handset, hands-free speakerphone with advanced acoustic echo cancellation
• Phonebook with up to 500 contacts and call history with up to 200 records
• Automated personal information service (e.g., local weather), personalized music ring tone/ring back
tone
• Dual switched auto-sensing 10/100Mbps network port, integrated PoE
• Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for
advanced security and privacy protection, 802.1x for media access control, LLDP, IPv6
LXP100TECHNICALSPECIFICATIONS
Table 1: LXP100 TECHNICAL SPECIFICATIONS
Protocols and
Standards
Network Interfaces
Graphic Display
Feature Keys
Voice Codec
Telephony Features
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
TR-069, 802.1x, LLDP, IPv6, TLS, SRTP
Dual switched 10/100Mbps port, integrat ed PoE
128x40 graphical LCD display
2 line keys with dual-color LED and 2 SIP accounts, 3 XML programmable context
sensitive soft keys, 5 navigation/menu keys, 8 dedicate d function keys for HOLD,
TRANSFER, CONFERENCE, VOLUME, HEADSET, MUTE, SPEAKERPHONE,
SEND/REDIAL
Support for G.723.1, G.729A/B, G.711u/a, G.726-32, G.722 (wide-band), iLBC,
in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Hold, transfer, forward, 3-way conference, call park, pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phone book (XML, LDAP, up to 500 items), call waiting, call log (up to 200 records),
off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking,
personalized music ringtones, server redundancy and fail-over
HD Audio
Headset Jack
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 8 of 61
Yes, HD handset with support for wideband audio
RJ9 headset jack
Base Stand
Wall Mountable
QoS
Security
Multi-language
Upgrade and
Provisioning
Power and Green
Energy Efficiency
Physical
Operating
Temperature and
Humidity
Yes, 2-angle positions available
Yes
Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level passwords, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, 802.1x media
access control
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Simplified Chinese, traditional Chinese, Korean, Japanese, and etc
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
AES encrypted XML configuration file
Universal power adapter: Input: 100-240VAC 50-60Hz;
Output: 5VDC, 800mA
Integrated Power-over-Ethernet (802.3af);
Max power consumption 2.5W (power adapter) or 3W (PoE)
Unit dimension: 186mm (W) x 210mm (H) x 81mm (D)
Unit weight: 0.7kg
Package weight: 1.1kg
32-104 oF / 0-40 oC, 10-90% (non-condensing)
Package Content
Compliance
LXP100 phone, handset with cord, base stand, wall mount spacers, universal
power supply, network cable, quick start guide
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;
UL 60950 (power adapter)
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 9 of 61
EQUIPMENTPACKAGING
INSTALLATION
Table 2: LXP100 EQUIPMENT PACKAGING
Main Case
Handset
Phone Cord
Power Adaptor
Ethernet Cable
Phone Stand
Quick Start Guide
Wall Mount Sp acers
CONNECTINGYOURPHONE
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (2)
Figure 1: LXP100 Ports
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 10 of 61
Table 3: LXP100 CONNECTORS
Handset Port
Headset Port
LAN Port
PC Port
Power Jack
RJ9 handset connector port
RJ9 headset connector port
10/100Mbps RJ-45 port connecting to Ethernet, integrated PoE
10/100Mbps RJ-45 port for PC connection
5V DC Power connector port
To set up the LXP100, follow the steps below:
1. Attach the phone stand or wall mount to the back of the phone where there are slots;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for
the date/time display to show up;
6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP
address in web browser, you can further configure the phone.
Please see below the pin-out information for LXP100.
LXP100 Handset/Headset Jack LXP100 Handset/Headset Plug
LXP100 Power Jack
Figure 2: LXP100 Pin-out
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 11 of 61
SAFETYCOMPLIANCES
The LXP100 phone complies with FCC/CE and various safety sta ndards. The LXP100 power adapter is
compliant with the UL standard. Use the universal power adapter provided with the LXP100 package only.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the LXP100 phone was purchased from a reseller, please contact the company where the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before the product is returned. Grandstream reserves the right to remedy warranty policy without
prior notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
the phone. This type of damage is not covered un de r warranty.
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 12 of 61
USINGTHELXP100
GETTINGFAM IL AR WITHTHELCD
LXP100 has a dynamic and customizable screen. The screen displays differently depending on whether
the phone is idle or in use (active). The following table describe s the items displayed on the LXP100 idle
screen.
Table 4: LCD DISPLAY DEFINITIONS
DA TE AND TIME
LOGO
NETWORK STATUS
STATUS BAR
SOFTKEYS in Idle Screen
Displays the current date and time. It can be synchronized with
Internet time servers.
Displays company logo name. This logo name can be customized via
xml screen customization. The maximum size for logo name is 26
characters in English (approximately).
Shows the status of network in the middle of the screen. It will indicate
whether the network is down or starting.
Shows the status of the phone for registration status, call features and
etc, using icons as shown in the next table.
The softkeys are context sensitive and will change depending on the
status of the phone. Typical fun ctions assigned to softkeys are:
• NEXTSCR
Toggles among default idle screen, weather information, IP
Address and the SIP extension number.
• ForwardAll
Unconditionally forwards the phone line (account 1) to another
phone.
• MissedCalls
Shows up unanswered calls to this phone.
• Redial
Redials the last dialed number when there is existed diale d call
log.
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 13 of 61
SOFTKEYS in Call Screen
The softkeys are context sensitive and will change dep ending on the
call status of the phone. Here are the main softkeys in call screen.
• Redial
Redials the last dialed number after off hook when there is existed
call log.
• Dial
Dials the call out after off hook and entering the number.
• AnswerCall
Answers the incoming call when the phone is ringing.
• RejectCall
Rejects the incoming call when the phone is ringing.
• EndCall
Ends the active call.
• Transfer
Transfer softkey will show up after pressing TRAN button and
entering transfer target number. Press Transfer softkey to do blind
transfer.
• Split
In auto-attended transfer mode, after establishing the second call,
press Split to quit transfer and go back to normal talking status.
• ConfCall
Conferences the active calls.
• ReConf
Re-establish the conference among the calls on hold.
Table 5: LXP100 LCD ICONS
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 14 of 61
Registration Status: Registered.
Registration Status: Not Registered.
Handset Status.
OFF - handset on hook
ON - handset off hook
Speaker Status.
OFF - speaker off
ON - speaker on
Headset Status.
OFF - headset off
ON - headset on
DND Status.
OFF - Do Not Disturb disabled
ON - Do Not Disturb enabled
Call Forward Status.
OFF - Call Forward feature disabled
ON - Call Forward feature enabled
MUTE Status.
OFF - The active call is not muted
ON - The active call is muted
SRTP St atus.
OFF - SRTP is not used
ON - SRTP is used
GETTINGFAM IL AR WITHTHEKEYPAD
The following table describes the buttons used on the LXP100 keypad.
Table 6: KEYPAD DEFINITIONS
Key Definition
LINE 1/LINE 2
HOLD
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 15 of 61
Open or switch line; resume the call on hold.
Place active call on hold, or resume the call on hold.
Send out the number, or redial.
TRANSFER
CONF
Transfer an active call to another number.
Establish conference call with other parties.
During an active call, press to mute or unmute.
Headset.
When the phone is in idle, press to enable/disable DND feature.
• Press the 4 navigation keys to move up/down/left/right;
• Press the round button in the center for MENU/ENTER/OK.
Volume. Press "-" or "+" to adjust the volume.
0 - 9, *, #
Standard phone keypad.
MAKINGPHONECALLS
HANDSET,SPEAKERANDHEADSETMODE
The LXP100 allows users to switch among handset, speaker or h eadset when making calls. Press the
Hook Switch to switch to handset; press the Headset button to switch to headset; or press the Speaker
button
MULTIPLESIPACCOUNTSANDLINES
LXP100 can support up to 2 inde pendent accounts. Each account is capable of ind ependent SIP server,
user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account. In off
hook state, select an idle line and the dial tone will be heard.
To make a call, select the line you wish to use. The corresponding LINE LED will light up in green. The
user can switch lines before dialing any number by pressing the LINE buttons.
For example: If 2 independent accounts are registered on LXP100, when LINE 1 is pressed, the LINE 1
LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 16 of 61
to switch to speaker.
call will be made through SIP account 2.
Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the
"virtually" mapped line is in use, the phone will flash the other available LINE in red. A line is ACTIVE when
it is in use and the corresponding LED is red.
COMPLETINGCALLS
There are several ways to complete a call.
• On hook dialing. Enter the number when the phone is on hook and then send out.
¾ When the phone is in idle, enter the number to be dialed out;
¾ Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Select an available LINE key;
¾ The call will be dialed out.
• Off hook and dial. Off hook the phone, enter the number and send out.
¾ Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker;
¾ You shall hear dial tone after off hook;
¾ Enter the number;
¾ Press SEND key or # to dial out.
• Redial. Redial the last dialed number.
¾ Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker; or
When the phone is in idle;
¾ Press SEND key, or the REDIAL softkey.
• Via Call History. Dial the number logged in phone's call history.
¾ Press MENU button to bring up the main menu;
¾ Enter Call History and select "Answered Calls", "Missed Calls", "Transferred Calls" or "Forwarded
Calls";
¾ Select the entry you would like to call using the navigation arrow keys;
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 17 of 61
¾ Press SEND button to dial out.
• Via Phonebook. Dial the number from the phonebook.
¾ Press MENU button to bring up the main menu;
¾ Select and enter Phonebook;
¾ Select the phonebook entry you would like to call using the navigation arrow key;
¾ Press SEND button to dial the selected contact.
• Speed Dial. Dial the number configured as Speed Dial on Line Key.
¾ Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as
Speed Dial. Select the account to dial from, enter the Name and User ID ( the n umber to be dialed
out) for the Line Key. Click on "Update" at the bottom of the Web GUI page;
¾ Off hook the phone, or directly press the Speed Dial key to dial out.
• Call Return. Dial the last answered call.
¾ Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as
Call Return. Select the account to dial from, no Name or User ID has to be set on for Call Return;
¾ Off hook the phone, or directly press the Call Return key to dial out.
• Via Paging/Intercom.
¾ Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker;
¾ You shall hear dial tone after off hook;
¾ Press MENU button to switch the call screen from "Dialing" to "Paging";
¾ Enter the number;
¾ Press SEND key or # to dial out.
Note:
• After entering the number, the phone waits for the No Key Entry Timeout (Default timeout is 4 seconds,
configurable via Web GUI) before dialing out. Press SEND or # key to override the No Key Entry
Timeout;
• If digits have been entered after handset is off hook, the SEND key will works as SEND instead of
REDIAL;
• By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as
Dial Key" to "No" from Web GUI->Account X->Call Settings;
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 18 of 61
• For Paging/Intercom, if the SIP Server/PBX supports the feature and has Paging/Intercom feature
code set up already, users do not necessarily need toggle to paging mode in the call screen. Simply
dial the feature code with extension as a normal call.
MAKINGCALLSUSINGIPADDRESSES
Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls
can be made betwee n two phones if:
• Both phones have public IP addresses; or
• Both phones are on the same LAN/VPN using private or public IP addresses; or
• Both phones can be connected through a router using public or private IP addresses (with necessary
port forwarding or DMZ).
To make a direct IP call, please follow the steps below:
• Press MENU button to bring up main menu;
• Select "Direct IP Call" using the navigation arrow keys;
• Press MENU to enter the Direct IP Call mode;
• Input the 12-digit target IP address (Please see example below);
• Press the "More" softkey to make sure the softkey selection "IPv4" or "IPv6" is correctly selected
depending on your network environment;
• Press "OK" softkey to dial.
For example:
If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following:
192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4
seconds and the phone will initiate the call.
Quick IP Call Mode:
The LXP100 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only
the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are
under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server.
Controlled static IP usage is recommended.
To enable Quick IP Call Mode, go to phone's Web GUI->Settings->Call Features, set "Use Quick IP Call
Mode" to "Yes". Click on "Save and Apply" on the bottom of the Web GUI page to take the change. To
FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 19 of 61
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