Palm Ventures Group PVG100 Operators Guide
PALM
USER GUIDE
Enjoy These Features
Numbershare
Allow your Palm to share a phone number with another device with Verizon. Your calls and messages will be synced between the two
devices.
To learn more, see “NumberShare” on page ___.
Life Mode
Life Mode allows you to minimize distractions by silencing most apps and notifications. With Life Mode on, everything will be silenced
other than calls and messages. You can also configure which apps are not muted.
Face Recognition
Use Face Recognition security to unlock your device.
To learn more, see “Face Recognition” on page ___.
Gesture Pad Search
Access any command on the Palm with a swipe of the finger on the Gesture pad. This feature is accessible from the lock screen. Swipe
your finger up from the bottom of the screen to use this feature.
To learn more, see “Gesture Pad Search” on page ___.
Customizable Action Menus
Each app has a Quick Menu to quickly and easily access features of the app before even opening the app. Touch and hold an app shortcut
to access its Quick Menu.
To learn more, see “Quick Menus” on page ___.
Water and Dust Resistance
Palm has a rating of IP68 using the Ingress Protection rating system. Brief exposure to sweat or a little bit of water will not damage the
device.
To learn more, see “Water and Dust Resistance” on page __.
Out of the Box
Connect to Wi-Fi
Follow the on-screen directions to find and connect to your desired
Wi-Fi network. Or tap Skip.
A walkthrough for setting up your Palm for the first time
Charge the Battery
Your Palm comes with a USB Type-C battery charger. To charge the battery:
1. Connect the charging head to the USB cable.
2. Plug the charging head into a standard wall outlet.
3. Insert the USB Type-C cable into the charging port on the bottom of your Palm.
You are able to use the device while it is charging. Once it is fully charged, disconnect your Palm from the charger.
Turn Your Palm On or Off
Turn it on by pressing and holding the Power button until the screen turns on.
Turn it off by pressing and holding the Power button and tapping Power off.
Setup Wizard
When turning your Palm on for the first time, the Setup Wizard guides you through the initial setup. Choose a language, connect to a WiFinetwork, set up your accounts, transfer data from another device, and more.
Sync Your Palm
Copy data from another device or from the cloud. If you want to start your device without any previous data, ignore this section.
Sync data from the cloud
1. Tap Copy your data from the Sync Your Palm screen.
2. On the next screen, tap A backup from the cloud.
3. You will be brought to a Google sign in screen. Input your Google credentials and accept the terms of service and privacy policy
by tapping “I Agree”.
4. After the device retrieves your account information, you will be prompted to choose which device backup you wish to use. Tap
the desired backup then choose what content you would like to transfer. You can choose to sync everything from that backup or
pick specific apps, sms messages, call history, or device settings to sync.
Sync data from an Android
1. On your other Android device, go to your Google settings app.
2. Tap Set up nearby device.
3. Touch P1V (289) on the list and follow the instructions on the screen.
Sync data from an iPhone
Visit android.com/switch for instruction on copying data from an iPhone.
Setting up as new
After setting up Wi-Fi, you will be prompted to choose your date and time settings. Choose your time zone and enter your current date and
time.
On the next screen enter your name for personalization.
Set up Google Assistant
Follow the on-screen instructions for setting up Google Assistant. You will be asked to speak into the microphone to set up your voice with
Google Assistant. Or tap Skip.
Select your Security
Face Recognition
Palm uses the front facing camera to scan your face and unlock your
device. From the Protect Your Palm screen, choose Face
Recognition.To set up Face Recognition, you will first need to set up
a secondary unlock method in either the pattern or the PIN. Once the
pattern or PIN is set up, a screen with a circle in the middle will come
up and you will be asked to place your face within the circle, 12-24
inches from the device. Hold your position until the device has a
chance to scan and register your face to the software.
You can now choose to turn on Face Recognition or skip.
Pattern
From the Protect Your Palm screen, select Pattern. A screen with 9
dots will appear. Using your finger in one motion, draw over the dots
a pattern you would like to use to unlock your device. Tap Next. You
will be asked to confirm the pattern on the next screen. Tap Confirm.
On the following screen you can choose to use the pattern every time
you unlock your device or not.
PIN
From the “Protect Your Palm” screen, select PIN. Enter your
desired PIN. Tap Next. Confirm PIN on the next screen and tap
Confirm. On the following screen you can choose to use the
pattern every time you unlock your device or not.
There are 3 types of security to prevent others from accessing your Palm without your permission. Face recognition, a pattern unlock or a
PIN are used to protect your Palm. Select one of these or tap skip.
Navigation
The Palm has a navigation bar on-screen buttons for back, home, and task switcher. You have the option to pin these buttons to the bottom
of the screen, or hide them to maximize the space on the screen. On the Navigation screen, select either “Pin keys to screen” or “Auto-hide
keys.” Tap next.
Life Mode
Life Mode allows you to minimize distractions by silencing most apps and notifications. With Life Mode on, everything will be silenced
other than calls and messages. You can also configure which apps are not muted. Turn this on or tap skip.
NumberShare Setup
If you are using your Palm as a second cellular device, NumberShare allows you to have the same phone number for both devices. If your
other device is an Android, tap Android Setup. If you have an iPhone, tap iPhone Setup. Or tap Skip.
Android User Setup
Enter your phone number and tap Send SMS to receive a confirmation code through SMS. Enter the code you receive on the next screen.
Once you have done this, your Palm is setup with NumberShare. Tap continue.
iPhone User Setup
In order for your messages to be in sync between your Palm and iPhone, you must have iMessage set to SMS only. After you select
“iPhone Setup,” go to your iPhone settings > Messages >iMessage “off.” Then turn off FaceTime by going to your iPhone
settings >FaceTime>FaceTime “off”. You next must download the Verizon Message+ app on your iPhone and complete the setup.
On your Palm, tap continue and input your phone number on the next screen and tap Send SMS. You will receive a confirmation number
through SMS. To complete the activation of NumberShare, input the confirmation code.
Security and Privacy
Verizon will protect your Palm from viruses, malware, and other threats for free. Read through the Terms and Conditions and tap Accept or
Skip if you would like to opt out of the service.
Verizon Account and Cloud
If you would like to manage your Verizon account, tap My Verizon. If you would like to manage your Verizon Cloud, tap Verizon Cloud.
On the next screen, select what content to backup onto Verizon Cloud and tap Next. Choose whether to backup over Wi-Fi network or
cellular network.
You’re all set up!
Lock and Unlock Your Palm
Lock your device:Press the Power button.
Unlock your device:Press the Power button and then swipe your finger across the screen.
See “Screen Lock” on page ___ to set up a secure screen lock.
Add a Google Account
Use your Google account to access all of the Android system features.
1. Scroll to the bottom of the Home screen and tap Settings.
2. Tap Users & Accounts > Add account > Google.
3. Input your credentials to sign in to your account.
Add an Email Account
For email addresses that work with the Gmail app:
1. Scroll to the bottom of the Home screen and tap Settings.
2. Tap Users & Accounts > Add account > Exchange.
3. Input your credentials to sign into your email account.
For any email accounts that do not work with the Gmail app, go to the Google Play store and download another email client.
Familiarize Yourself With Your Palm
Navigation
Your device has a touch button below the screen to quickly navigate around the
device. To navigate:
Single-tap: Go back
Double-tap: Go home
Long-press: Open task-switcher
Alternatively, you have the option to have a static navigation bar at the bottom of
your screen with buttons to go home, go back, or launch the task switcher.
To edit navigation settings:
1. On the home screen tap Settings > Display
2. At the bottom tap Advanced> Navigation Bar
Fleksy Keyboard
Text, symbols, emojis, and more can be entered
using the Fleksy keyboard.
Palm utilizes common Android features as well as some unique features. Find out how to use
these features and navigate your Palm.
Command Options
Use these command options shared by all apps to fully utilize your device‟s features.
Menu: Tap to pull up a menu of available options for the app.
More options: Tap to view more menu options for an app.
Share: Tap to share an item in another app.
Edit: Tap to edit the item(s) on the screen.
Delete: Tap to delete items you select on the screen.
On/Off: Tap to turn a setting on or off.
Touch Button
The Palm has a touch button on the bottom of the device for quick navigation. Single-tap: Go back
Double-tap: Go home
Long-press: Open task-switcher
To display the Fleksy keyboard, tap a text field.
Tap 123 to insert numbers and symbols.
Keyboard Features
The following options are available to you on the Fleksy keyboard:
Predictive Text: Predictive text displays word options at the top of
the keyboard when you start typing.
Emoji: Insert an emoticon.
Voice input: Use Fleksy voice input. To access, tap 123 then
Voice Input to the left of the space bar.
Other Fleksy Features
Stickers: Add illustrated stickers.
GIFs: Add animated GIFs.
Memes: Quickly search and share memes
YouTube: Search and share video links
Gesture Pad Search
Access any quick action on the Palm with a swipe of the finger on the Gesture pad. This
feature is accessible from the lock screen. To display the Gesture Pad, swipe your finger up
from the bottom of the lock screen.
How to use:
Draw a letter with your finger in the Gesture Pad. A list of apps, quick actions, and specific
settings whose first letter is the letter you drew will be displayed. Choose an item to perform
the desired action.
Example: If you draw an “S” on the Gesture Pad to quickly find Settings, SMS Sarah, Selfie
mode for camera, and other actions are displayed.
Status Bar
The Status bar persists at the top of your screen to provides device information.
Status Icons:
Battery full
Battery low
Battery charging
Mute mode
4G LTEactive
Signal strength
Network not available
Wi-Fi active
Location service active
Missed call
Notification Panel
The Notification Panel is accessible from any screen. To access:
1. Drag the Status bar down to display the Notification panel.
2. Swipe down the list to see notification details.
Tap a notification to open it.
Drag a notification left or right to clear it.
To clear all notifications, tap Clear under the notifications.
3. Swipe the Notification Panel up or tap the Touch to return to your previous screen.
Quick Settings
Quick Settings allows you access to certain device functions quicker than using the Settings menu. To access:
1. Display the Notification panel by dragging the Status Bar down.
2. Drag the screen down a second time to view Quick Settings.
Tap a setting to toggle it on/off.
Tap and hold a setting to go to view more related settings in the main settings menu.
3. Drag the screen upward to close Quick settings.
Lock Screen
Secure Your Palm with A Screen Lock
Lock Screen Features
Camera- Open the camera from the lock screen.
Messaging- Open messaging from the lock screen.
Gesture Pad- Swipe up from the bottom of the screen to access Gesture Pad.
Lock Screen Message- Include a message to display on the lock screen. You can change it in the settings menu.
Make an Emergency Call from the Lock Screen
You can make an emergency call even if the device is locked, allowing anyone to use your device to call for help in an emergency. To
access emergency calling from the lock screen:
1. Swipe the screen up to display the Emergency call feature.
2. Tap Emergency Call to open a dial pad.
3. Dial the emergency number (911 in North America) and tap Call .
Personalize Your Palm
Folders
Organize your app shortcuts into folders on your Home screen and app drawer.
For more information, see “App Folders” on page ___
Wallpapers
Choose a personal picture or a preloaded picture to set as your lock screen background. To access wallpaper settings:
1. Scroll to the bottom of the Home screen and tap Settings.
2. Tap Display > Wallpaper.
3. Choose from your photos or preloaded wallpapers.
4. Tap Set lockscreen wallpaper.
Widgets
You can add widgets, which are app extensions that run on the Widget Panel. To access your widgets, swipe the Home screen left.
To add a widget to your Palm:
1. On the Home screen, scroll to the bottom and tap Manage.
2. Swipe the screen left and turn widgets on.
3. Tap Add widget.
4. Drag a widget to an open spot on the widget panel, and release it.
5. Tap the touch button to stop managing.
To remove a widget:
1. On the Home screen, scroll to the bottom and tap Manage.
2. Swipe the screen left to reveal the Widget Panel.
3. Touch and hold a widget to activate.
4. Drag to the “X” to delete.
5. Tap the touch button to stop managing.
Apps
Access apps and learn how to change the way apps are displayed on the Home
screen, and organize them into folders. Familiarize yourself with apps that
come preloaded on your Palm.
Each app shortcut has its own customizable action menu. To access an action menu:
1. Find an app on the Home screen or scroll down to the app drawer.
2. Long-press the app shortcut to bring up its quick menu.
3. Tap a Quick Action to take in the app.
4. The app will launch with the desired action started.
Customize an Action Menu
You can add or remove actions from a quick menu.
Add an Action:
1. Find an app on the Home screen or scroll down to the app drawer.
2. Long-press the app shortcut to bring up its quick menu.
3. Tap Manage ( ) > Add.
4. Tap a quick action from the list to add to the quick menu.
5. Tap the touch button to return to the quick menu.
Remove an Action:
1. Find an app on the Home screen or scroll down to the app drawer.
2. Long-press the app shortcut to bring up its quick menu.
3. Tap Manage ( ).
4. Swipe a quick action to the left and tap Delete.
5. Tap the touch button to return to the quick menu.
Handle Apps
All app shortcuts are displayed either on the Home screen, or below the Home screen in the app drawer.
Access and organize your app shortcuts.
Access Apps
Apps are accessible on the Home screen or app drawer.
1. Find an app on the Home screen, or swipe up to view the app drawer.
2. Tap an app shortcut to launch the app.
To return to the Home screen, double-tap the touch button.
Sort Apps
Change the position of app shortcuts on your Home screen and app drawer.
1. On the Home screen, scroll to the bottom and tap Manage.
2. Press and hold an app to activate, then drag to rearrange app shortcut location. You can drag them from the App drawer
to the Home screen and vice versa.
3. When finished, tap back or „Exit‟ to escape Manage mode.
App Folders
Use folders to organize app shortcuts on the Home screen or in the App drawer.
To create a folder:
1. On the Home screen, scroll to the bottom and tap Manage.
2. Drag an app shortcut on top of another app shortcut and hold until it is activated.
3. Drop the app shortcut to create an app folder.
4. Tap the touch button to close the folder.
Name the folder: Tap Unnamed and enter the name of the folder.
Add app shortcuts to a folder:
1. On the Home screen, scroll to the bottom and tap Manage.
2. Drag the app shortcuts you want into the folder.
3. Tap Exit on the Home screen to stop managing.
Remove app shortcuts from a folder:
1. On the Home screen, scroll to the bottom and tap Manage.
2. Tap the folder you want to remove app shortcuts from.
3. Drag an app shortcut upward until the Home screen displays, and then drop it in the desired location.
4. Tap Exit on the Home screen to stop managing.
Remove a Folder
1. On the Home screen, scroll to the bottom and tap Manage.
2. Tap a folder.
3. Drag app shortcuts out of the folder until the folder is removed.
Tap Exit on the Home screen to stop managing.
Capture Photos
Capture photos with your Palm.
1. On the Home screen, Tap Camera .
2. Look at the screen to aim the camera. The following options are available to you:
Focus: Tap the screen.
Video mode: Swipe the screen left to switch to Video mode.
Switch camera: Tap Switch to switch between front and rear cameras.
Flash: Tap Flash ( )on the top of the screen to turn flash On/Off.
HDR: Tap HDR on the top of the screen to turn HDR On/Off.
Filters: Tap Filter ( ) on the top of the screen to choose a filter.
Square photos: Tap Square on the top of the screen to use a 1:1 aspect ratio.
Settings: Tap Mode ( ) on the top of the screen, and then tap Settings to change Camera settings.
3. Tap Capture ( )to take a photo. Press and hold Capture to take rapid photos.
Record Videos
Capture videos with your Palm.
1. On the Home screen, Tap Camera .
2. Swipe the screen left or tap Mode ( ) and select Video.
3. Tap Record ( ) to start recording a video.
To pause recording, tap Pause ( ).
To continue recording, tap Resume ( ).
4. Tap Stop ( ) when you are done recording.
Shooting Modes
Choose from several shooting modes the Camera app provides.
1. On the Home screen, Tap Camera .
2. Tap Mode ( )to see these available shooting modes.
Rear camera
Photo: Take a photo
Video: Take a video
Manual: Manually set the ISO sensitivity, exposure value, white balance, brightness, and focus.
Pano: Create a wide panoramic image.
Instant collage: Create a quick collage of photos. Snap a couple photos and this mode will put them together in one
image for you.
Light trace: Capture light, Capture movement, and Draw light allow you to take artistic photos of moving light, water,
and people.
Front camera
Photo: Take a selfie shot and apply effects, such as filters and an airbrushed effect.
Video: Take a video and apply filters from your front-facing camera.
Instant collage: Take a couple photos from your front-facing camera and instantly put them together for a collage.
Camera Settings
Configure your Palm‟s Camera app settings.
1. On the Home screen, Tap Camera .
2. Tap Mode ( ) > Settings. The following options are available:
Size: Set the resolution for your photos. More memory is required for higher resolution photos.
Video quality: Set your video quality up to 1080p. More memory is required for videos of higher quality.
Video stabilization (EIS): Keep the focus steady when the camera is moving.
Grid: Turn a 3x3 grid On/Off to line up a subject on the photo.
Media storage: This displays where your photos and videos are stored.
Save location information: Save the location information of where you took the photo.
Shutter sound: Turn the shutter sound On/Off for when a photo is captured.
Reset settings: Restore Camera settings to factory default.
Access Photos
All photos, videos, and screenshots taken or downloaded onto your Palm are stored in Google Photos. To access Photos:
1. On the Home screen, scroll down to access apps.
2. Tap Google Photos ( ).
Screenshots
Capture an image of your screen. A Screenshots album in the Google Photos app will automatically be created after capturing your first
screenshot. To take a screenshot:
1. From any screen, drag your finger down from the Status bar to display the Notification panel, then drag the screen down again to
display Quick Settings.
2. Tap Screenshot.
To view the image, drag the Status bar down and tap the screenshot notification. You can share or delete the screenshot from the
Notification panel as well.
To access saved screenshots:
1. On the Home screen, Tap Google Photos ( ).
2. Tap Menu on the top left corner of the screen.
3. Tap Device Folders > Screenshots.
Clock
The Clock app offers clocks, alarms, a timer, and a stopwatch. To manage these features:
1. Tap Clock on the Home screen or app drawer.
2. Tap a tab to use one of the following features:
Alarm
Set alarms, and set when and how they will go off. To set an alarm:
1. Tap Clock on the Home screen or app drawer.
2. Tap Add alarm (+).
3. Select the time for the alarm and tap OK.
4. Go to the newly created alarm and tap these options to configure:
Repeat: Choose which days of the week to repeat the alarm.
Alarm sound Choose a sound to play for the alarm.
Vibrate: Choose to allow vibration during the alarm.
Label: Enter a name for the alarm.
Dismiss or Snooze an Alarm
When the alarm goes off at its set time, several options will be displayed on the screen.
1. To stop the alarm:ap „Dismiss‟ on the alarm notification.
2. To postpone the alarm, tap „Snooze‟ on the alarm notification.
Enabling and Disabling an Alarm
To turn an alarm On/Off:
1. Tap Clock on the Home screen or app drawer.
2. Tap Alarm.
3. Tap the switch next to an alarm to turn it On/Off.
Delete an Alarm
To delete an alarm:
1. Tap Clock on the Home screen or app drawer.
2. Tap Alarm, and then tap the alarm you wish to delete.
3. Tap Delete.
Clock
The clock tab displays the current time in your specific time zone. You also have the option of displaying the time for cities around the
world.
1. Tap Clock on the Home screen or app drawer.
2. Tap Clock.
3. To add the time from another city in the world, tap the globe icon at the bottom.
4. Select a city and tap Back.
Timer
To use the timer:
1. Tap Clock on the Home screen or app drawer.
2. Tap Timer.
3. Use the keypad to set the length of the timer.
4. Tap Start to begin the timer.
Tap Pause to pause the Timer. Tap Play to resume the timer.
Tap Delete to stop and reset the Timer.
Stopwatch
Use the stopwatch to time events down to a hundredth of a second. To access the stopwatch:
1. Tap Clock on the Home screen or app drawer.
2. Tap Stopwatch.
3. Tap Start to begin timing.
Tap Lap to measure lap times.
4. Tap Pause to end timing.
Tap Play to continue timing after stopping the stopwatch.
Tap Reset to reset the Stopwatch.
Tap Share to share your time on another app.
Contacts
Manage your device and account contacts. You have the ability to sync your contacts with your Google Account. To learn more, see “Add
Account” on page ___
Add a Contact
To add a new contact:
1. Tap Contacts on the Home screen or app drawer.
2. Tap Add (+), and then tap the following fields to enter information:
Tap the Contact photo at the top to assign a picture.
Enter basic contact information such as name, phone number, and email. We suggest that when you add phone numbers to your contact list,
you add the area code + the 7 digit number.
Tap More fields to enter more detailed contact information.
3. Tap Save ( ) in the upper right corner to save.
Edit a Contact
Edit contacts by adding, removing, or changing information stored in a contact. To edit a contact:
1. Tap Contacts on the Home screen or app drawer.
2. Tap a contact.
3. Tap Edit ( ) on the top of the screen.
4. Tap any field to change contact information.
5. Tap Save ( ) on the top right corner to save.
Link or Unlink Contacts
Link multiple contacts into one contact if you have more than one entry for the same contact. To link a contact:
1. Tap Contacts on the Home screen or app drawer.
2. Tap a contact.
3. Tap More Options , and then tap Link.
4. Tap which other contact you want to link to this contact.
To unlink contacts:
1. Tap Contacts on the Home screen or app drawer.
2. Tap a linked contact.
3. Tap More Options > View linked contacts.
4. Tap Unlink and confirm.
Favorites
Mark contacts as Favorites to access them easier in Contacts and other apps. Favorites are displayed at the top of the contact list. To add a
Favorite:
1. Tap Contacts on the Home screen or app drawer.
2. Tap a contact.
3. Tap Favorite ( ) to make contact a favorite.
To remove the contact from Favorites, open the contact and tap Favorite ( ) again.
Share a Contact
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