Palm Pre 2 User Guide

User Guide

Intellectual property notices

© 2009–2010 Palm, Inc., a subsidiary of Hewlett-Packard Company. All rights reserved. Palm, Palm Pre, Palm webOS, Synergy, and Touchstone are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Quickoffice is a registered trademark of Quickoffice, Inc. All other brand and product names are or may be trademarks of their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply.

Open Source License information

You can view the Open Source License terms on your phone. Tap the center of the gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View and then tap Open Source Information.pdf.

is a registered

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

v. 1.0

You can also view the file on your computer. Connect your phone to your computer with the

USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the

removable drive named for your phone. To locate the drive, do the following for your operating system:

• Windows Vista/Windows 7: Open Computer.

• Windows XP: Open My Computer.

• Mac: Open Finder.

• Linux (Ubuntu): The drive is displayed on the desktop.

• Other Linux distribution: The location of the drive may vary by system.

After you open the drive, double-click the file Open Source Information.pdf.

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewirelessphones.com/.

Chapter 1 Welcome

8Your Palm® Pre™ 2 phone 9What’s in the box? 10 Where can I learn more?

Chapter 2 Basics

12 Get to know your phone 16 Set up your phone 17 Charge the battery 18 Turn the phone on/off 21 Use gestures: tap, swipe, drag, flick, pinch 27 Update the Palm

webOSTM operating system

Chapter 3 Just Type

30 Just Type overview 30 Get in touch with a contact 31 Search the web 31 Find information in an application on your phone 32 Create a new item such as a message or memo 33 Open an application 34 Customize Just Type

Chapter 4 Work with applications

38 Open applications 39 Work with applications

44 Use the menus 46 Enter and save information 50 Create and work with favorites 51 Manage online accounts 52 View and work with notifications

Chapter 5 Copy files and sync your personal data

56 Copy files between your phone and your computer 57 Overview: Get your personal data onto your phone 59 Transfer data from an old phone 59 Export data from a desktop organizer on your

computer 60 Get data from an online account in the cloud 61 Sync your desktop organizer and your phone

Chapter 6 Phone

64 Make calls 68 Receive calls 69 Use voicemail 69 What can I do during a call? 73 What’s my number? 73 View your call history 74 Work with favorites 76 Save a phone number to Contacts 76 Use a phone headset 78 Customize phone settings

Contents 3

Chapter 7 Email, text, multimedia, and instant messaging

Chapter 11 Documents

84 Email 96 Messaging

Chapter 8 Contacts, Calendar, and other personal

information

110 Contacts 121 Calendar 128 Tasks 132 Memos 134 Clock 136 Calculator 136 Facebook

Chapter 9 Photos, videos, and music

140 Camera 141 Photos 146 Videos 149 YouTube 150 Music 153 Amazon MP3

184 Quickoffice® mobile office software 187 PDF View

Chapter 12 App Catalog

192 Browse applications in App Catalog 193 Download a free application 193 Buy an application 194 Manage applications 194 Update a downloaded application from a

notification 194 Manually check for application updates 195 Set up a billing account 195 Update or delete a billing account

Chapter 13 Preferences

198 Backup 202 Date & Time 203 Device Info 206 Regional Settings 207 Screen & Lock 209 Sounds & Ringtones

Chapter 10 Web and wireless connections

158 Wi-Fi 161 Palm mobile hotspot 164 VPN 167 Web 173 Location Services 174 Google Maps 175 VZ Navigator 179 Bluetooth® wireless technology 181 Use your phone as a modem

4 Contents

Chapter 14 Troubleshooting

214 6Ts: Six ways to get your Palm® Pre™ 2 phone

working again 216 For users of other Palm 217 Palm profile 220 Battery 224 Screen and performance 226 Phone 227 Hands-free devices 228 Synchronization 230 Sending and receiving data in Email, Messaging, and

Web 231 Email

devices

231 Messaging 232 Wi-Fi 232 Web 233 Calendar and Contacts 234 Camera 234 Photos, Videos, and Music 234 Amazon MP3 235 Transferring information to and from your computer 235 Backing up and restoring data 236 Updates 237 Transferring information from another Palm

webOS™ platform phone 237 Third-party applications 237 Making room on your phone

Glossary of Terms

Online accounts available for Palm® webOS™ phones

Specifications

Regulatory and Safety Information

Index

Contents 5

6Contents

Welcome

Congratulations on the purchase of your Palm® Pre™ 2 phone.

In this chapter

8Your Palm® Pre™ 2 phone 9 What’s in the box? 10 Where can I learn more?

Chapter 1 : Welcome 7

Yo u r P a l m® Pre™ 2 phone

action such as creating an email message or memo, or update your status on social networking sites such as Facebook or Twitter. For more information, see Just Type.

In one compact and indispensable device, you now have all of the following:

• An advanced wireless phone running the Palm

webOS™ platform

• A full suite of organizer applications: Contacts, Calendar, Memos, and

Ta s k s

• High-speed data transfer with EvDO (3G) and 1x support

• Wi-Fi capability

• A 5-megapixel digital camera

• GPS functionality

• Integrated text, multimedia, and instant messaging (IM)

• Tools to view and manage Microsoft Office and Adobe PDF files

• App Catalog, where you can download applications designed for your

phone; select from an ever-expanding list of applications

Yo ur Pa lm operating system, the Palm

Pre™ 2 phone puts Palm’s new multitasking, gesture-based

webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone.

Gestures: On your Pre 2 phone, you make calls, move around, and manage

your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch. Carry the Gesture Guide (included in the box with your Pre 2 phone) around with you and you’ll soon know all the gestures by heart.

The Palm

SynergyTM feature: The Palm® Synergy™ feature works in the

background to gather your information from the various online sources where you keep it and then display that information in a single view on your phone. You can access your info quickly without having to remember where you stored it.

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pre 2 phone all provide a view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in Contacts, Calendar, and Email.

NOTE See Online accounts available for Palm® webOS™ phones for the current

list of online accounts that you can set up on your phone and for information about the behavior of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see

Messaging.

Multitasking: You can have many applications open at once and easily

move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications.

Just Type: Need to call Ed? Just slide out the keyboard and type ed. If he’s

listed in your Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Just Type works just as fast when you need to search the web, find info in an application on your phone, start an

8Chapter1:Welcome

Sync: Your Pre 2 phone gives you synchronization without a cable. You can

sync with online services so that you can store and sync your info in online accounts. For more information, see Get data from an online account in the

cloud.

Yo u r Pa l m p ro fi l e : When you set up your phone, you create a Palm profile

by entering a valid email address. Your profile gives you an account in which to create and store contacts and calendar events. It also gives you access to

services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account (see What information is backed up?).

• AC charger

• Standard lithium-ion battery (installed)

• 3.5mm stereo headset

WARNING Please refer to Regulatory and Safety Information for information

that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death.

What’s in the box?

All of the following items are included in the phone box.

Hardware

DID YOU KNOW? The USB cable is used both for charging your phone battery

(see Charge the battery) and to connect your phone to your computer as a removable USB drive (see Copy files between your phone and your computer). To simplify charging and let you access additional phone features while charging, you can purchase a Touchstone

charging dock (sold separately).

Print material

• Getting Started guide

• Gesture Guide

• Consumer Information About Radio Frequency Emissions and

Responsible Driving

• Limited Warranty

• General User Guide: Important Safety and Legal Information

• Palm Pre 2 phone

• USB cable

Chapter 1 : Welcome 9

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new

phone.

• To view all Help: Open Help .

• To view Help topics for a single application: Open the application,

open the application menu, and tap Help.

• Online start-up help: Visit palm.com/gettingstarted to view videos on

basic topics such as managing info, transferring data, and maximizing battery life.

• Online support from Palm: Visit palm.com/support to edit your Palm

profile, watch how-to animations, access a tool to help you export data from your desktop to your new phone (the Data Transfer Assistant, or DTA), and read comprehensive information about your phone.

• Customer service from Verizon Wireless: For questions about your mobile

account or features, contact Verizon Wireless customer care.

10 Chapter 1 : Welcome

Basics

You’re about to discover the many things about your

Palm

Pre™ 2 phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours.

But first, read this chapter to learn about your phone and take the few easy steps to set it up and get it running. Then learn about the gestures that make moving around on your phone easy.

In this chapter

12 Get to know your phone 16 Set up your phone 17 Charge the battery 18 Turn the phone on/off 21 Use gestures: tap, swipe, drag, flick, pinch 27 Update the Palm® webOSTM operating system

Chapter 2 : Basics 11

Get to know your phone

Slide out the keyboard

• Hold the phone as shown below and gently push up.

Front view

12 Chapter 2 : Basics

1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n . 3 Vo lu me 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap,

swipe, drag, flick, pinch.

5 Microphone 6 Keyboard: See Use the keyboard. 7 Charger/microUSB connector

NOTE The volume you set for each individual audio component is saved

automatically, whether the audio component is the earpiece of your phone, a wired headset, a wireless headset that uses Bluetooth

wireless technology, music heard through the speaker, music heard through a headset, and so on. When you return to using an audio component, the audio plays at the volume you left it the last time you used that component.

TIP Be careful not to scratch, crush, or apply too much pressure on the

touchscreen. Do not store your phone in a place where other items might damage it. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the phone or its accessories.

Keyboard

1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on

the keys (see Enter alternate keyboard characters), or to move the cursor (see Text se le ct i on

gestures).

2 Shift: See Enter uppercase letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field. See Enter information in a field.

6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See

Enter characters from the symbols table.

To u c h s c r e e n

The Launcher

1 Application name: Displays the name of the currently open application. Drag down over

the app name to open the application menu.

2 Launcher: See Open an application in the Launcher. 3 Connection icons: Show the status of wireless service connections and battery strength

(see Icons in the title bar). Drag down over the icons to open the connection menu.

4 Page indicator: Shows that there are Launcher pages to the right of the currently displayed

page. Tap to move to the next page. You can also swipe right or left on the screen to move among Launcher pages.

5 Page name: Tap and hold to change the name (see Rename a Launcher page). 6 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap

the bottom of the screen to view notification details. See View and work with notifications.

Chapter 2 : Basics 13

Card view

Icons in the title bar

You can monitor the status of several items using icons at the top of the phone screen.

Table 1. Title bar icons and descriptions

Item Description

The battery is being charged.

The battery is fully charged.

The battery is low. See Charge the battery.

1 Just Type field: Displays text you type to look for, create, or use information on your phone,

without needing to go to a specific app. See Just Type.

2 Wallpaper: The background image in Card view and the Launcher. You can customize your

wallpaper. See Change your wallpaper.

3 Quick Launch: Bar containing up to four icons for the apps you use most, plus an icon to

open the Launcher. You can customize the apps that appear in Quick Launch. See Open an

application in Quick Launch and Line up your favorite applications in Quick Launch.

Airplane mode is turned on. This means that the phone,

Bluetooth

wireless technology feature, and Wi-Fi feature are off (incoming calls go to voicemail). See Turn wi re le ss

services off (airplane mode).

Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.

The phone is searching for a Wi-Fi network.

The phone is on. The number of filled-in bars denotes signal strength. See Tur n w ir el es s se rv ic es on.

Your phone is connected to a 3G data network and data is being transmitted over the network. See I can’t tell if data

services are available.

Your phone is connected to a 3G data network. Data is not currently being transmitted over the network. See I can’t tell

if data services are available.

Your phone is connected to a 1x data network. Data is not currently being transmitted over the network. See I can’t tell

if data services are available.

Your phone is connected to a 1x data network and data is being transmitted over the network. See I can’t tell if data

services are available.

14 Chapter 2 : Basics

Your phone is on and connected to the Verizon Wireless network.

Table 1. Title bar icons and descriptions

Back view

Item Description

The phone is searching for the Verizon Wireless network.

The Verizon Wireless network is not available.

Bluetooth

wireless technology.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a global search on your phone (see Just Type). If you are in an application such as Contacts or Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See Set roaming and

data usage preferences.

TTY is turned on. See Turn TTY/TDD on/off.

wireless technology is turned on. See Bluetooth®

The back cover of your Pre 2 phone is compatible with the Palm®

Touchstone

charging dock (sold separately).

1 Camera flash 2 Camera lens 3 Speaker

Chapter 2 : Basics 15

Top view

Set up your phone

Complete setup

1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on

and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery.

2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)

The ringer switch does not affect music or video playback sounds.

3 3.5mm headset jack.

Bottom view

* Back cover release

1 Press and hold the power button on the upper-right corner of your

phone until you see the Palm

logo on the screen (approximately five

seconds).

2 Follow the onscreen instructions to complete setup.

3 When the Palm profile screen appears, do one of the following:

• If you are a new user: Tap Create New Profile. To create a Palm

profile, enter a working email address, create a password for your profile, and select and answer a security question.

IMPORTANT You must enter a valid email address to access all the features

available on your phone. Note that entering an email address here does not set up your phone to send and receive messages from that email account; you must do that separately (see Email).

• If you are upgrading from another webOS phone that you no longer

use: Tap Sign In To My Profile. Enter the username and password for your existing profile. Any information backed up to your profile is restored to your new phone (see What information is backed up?).

NOTE You can’t use the same profile on two webOS phones at the same time.

16 Chapter 2 : Basics

4 Your phone is ready to use. To learn how to make your first call, see

Make calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Click the link in the email to do the following:

• Verify yo ur Palm prof ile.

• Follow a link to learn about getting data like contacts and appointments

onto your phone from your desktop organizer software (see Export data

from a desktop organizer on your computer).

What is a Palm profile?

• If your phone is lost or stolen, open the web browser on your computer,

NOTE If you want to erase data on your phone while you are still in possession of

the phone—for example, before you give it to someone else—don’t do a remote erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset

your phone).

For detailed information about your Palm profile, see Backup.

Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you have set it up, see Update your Palm profile settings.

Charge the battery

When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

Your Palm profile gives you the following benefits:

• Automatic system and software updates are sent to your phone.

• A Palm profile account is automatically created for you on your phone. In

this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.

NOTE You cannot access Palm profile data on the profile website. You can access

the data on your phone only.

• Info stored in your Palm profile account, as well as info you have in

applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.

WARNING Use only batteries and chargers that are approved by Palm with your

phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.

Chapter 2 : Basics 17

See Maximizing battery life for tips on making your battery’s power last longer.

1 Connect the small end of the USB cable to the charger/microUSB

connector. The silver circle on the cable faces the front of the phone.

2 Connect the other end of the USB cable to the AC charger.

3 Plug the AC charger into a working outlet.

TIP You can also charge your phone battery by connecting your phone to your

computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect a Touchstone charging dock (sold separately) to your computer.

• Keep your battery away from direct sunlight and other sources of heat.

Temperatures over 113 degrees Fahrenheit (45 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless coverage,

your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Tur n w ire le ss

services off (airplane mode)). If you live or work in an area of poor

coverage, you might consider purchasing a signal booster (sold separately) from Verizon Wireless. These typically connect to your broadband Internet connection, if available.

• If you set up an email account in the Email application, set the interval to

automatically download email to every two hours or less frequently (see

Enter advanced account settings).

• Lower the screen brightness (see Change screen brightness).

• Use a Wi-Fi connection to download system updates and applications

from App Catalog (see Update the Palm

webOSTM operating system and App Catalog). Downloads occur faster over Wi-Fi than over a Verizon

Wireless data connection, and thus use less battery power.

• Keep in mind that frequent use of instant messaging (IM) can reduce

battery life. Sign out of your IM account when you are not using it (see

Sign out of an IM account).

• Shut down the phone completely when you won’t be using it for an

extended period of time (see Shut down your phone).

• Buy an extra battery as a spare for long plane trips or periods of heavy use.

To purchase batteries that are compatible with your phone, go to

palm.com/store and click Accessories for your phone.

Maximizing battery life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:

• Charge your phone whenever you can. Charge it overnight.

• Set your screen to turn off automatically after a shorter period of inactivity

(see Set the interval for turning the screen off automatically).

18 Chapter 2 : Basics

Turn the phone on/off

Your Pre 2 phone’s screen can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, Bluetooth

app, and VPN app ). This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Why the screen goes dark

To turn the screen on, do one of the following:

If you hold the phone up to your ear while on a call, the screen goes dark. This is normal behavior. It prevents your accidentally tapping an item on the screen and saves battery power. When you take the phone away from your ear, the screen automatically turns back on, ready for use. If the screen doesn’t turn on fast enough for you, tap the screen to wake it up.

The same behavior occurs anytime you’re on a call and the phone screen is placed near another surface. The screen turns on automatically (if the phone is still on) when you move the phone away from the other surface.

When the phone is on and idle, the screen first dims and then turns off. This also is normal behavior, caused by the auto shut-off interval. You can adjust this auto shut-off interval to be as long as three minutes (see Set the interval

for turning the screen off automatically). At first, the screen dims as a

power-saving measure. Just tap the screen to brighten it. Then, if your phone remains inactive for the full interval you set, the screen turns itself off. Press power to turn the screen back on.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.

• Press power . Drag up to unlock the screen.

* Power

• Slide out the keyboard.

TIP You can also unlock the screen by dragging up from the gesture area across

the onscreen lock icon.

To turn the screen off, press power .

NOTE Pressing power to turn the screen off also works when your phone is

placed on a Touchstone charging dock (sold separately).

Turn wireless services off (airplane mode)

Airplane mode turns off your phone as well as the Bluetooth® wireless technology, Wi-Fi, and VPN features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can’t browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Quickoffice

mobile office software, and PDF View.

Chapter 2 : Basics 19

Do one of the following:

Turn wireless services on

• Tap the upper-right corner of any screen to open the connection menu.

Ta p Turn on Airplane Mode.

• Press and hold power and tap Airplane Mode.

When your phone is in airplane mode, the airplane mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the screen in the Launcher, Card view, and Phone. Your phone is not connected to any mobile network.

When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

If airplane mode is turned on, you need to turn it off before you can connect to your mobile network. Tap the upper-right corner of any screen to open the connection menu. Tap Tu rn o f f A i r p l a n e Mo d e .

When your phone locates a signal, Verizon Wireless appears in the upper-left of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen.

* These indicate that wireless services are off (airplane mode).

TIP When your phone is in airplane mode, you can turn the Wi-Fi, Bluetooth, and

VPN features on individually (see Turn Wi -F i o n/o f f, Turn the Bluetooth feature on/

off, and VPN). To turn your phone back on, you must turn airplane mode off. Note

that to make a VPN connection while your phone is in airplane mode, you must first connect to a Wi-Fi network.

20 Chapter 2 : Basics

* These indicate that wireless services are on.

When you are inside a coverage area, the bars of the signal-strength icon are filled in according to the strength of the signal. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Shut down your phone

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, shut down the screen and wireless services completely by doing one of the following:

NOTE Follow these steps if you want to replace the battery (see I need to replace

the battery).

To turn both the screen and wireless services back on, press and hold power

until a logo appears onscreen.

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger, not your fingernail. Don’t bear down.

• Open Device Info and tap Reset Options. Tap Shut Down, and tap Shut Down again.

• Press and hold power , and tap Power. Tap Shut Down/Swap Battery, and tap Shut Down.

NOTE When you turn everything off, the phone’s alarms, ringer, and notifications

are also turned off.

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

* Gesture area

When you’re working in an application, the center of the gesture area displays a lighted bar.

• Tap the bar to minimize the app and display Card view (see Display all

open applications (Card view)).

• The lighted bar also appears when you tap the center of the gesture area

to maximize a card in Card view, or when you make the back or forward gesture.

Chapter 2 : Basics 21

• When the screen is off, the lighted bar pulses when a notification arrives

and continues to pulse until you tap the notification or turn on the screen (see Get notifications when the screen is locked or off).

Ta p

Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.

Tap the center of the gesture area to do the following:

• When you’re working in an application, tap the center of the gesture area

to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small windows).

• When you’re in Card view, tap the center of the gesture area to maximize

the app in the center of the view.

you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view.

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.

Drag

Swipe

A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

One kind of swipe you’ll use a lot: back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when

22 Chapter 2 : Basics

Drag is the gesture you make for a slow scroll up and down, such as in a list, in a document, or on a web page. Slide your fingertip slowly along the surface—no need to bear down.

Drag an item: Tap and hold the item, drag it, and then lift your finger to

drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a

halo around the icon. A card in Card view is ready to be dragged when it becomes transparent.

Display Quick Launch: One kind of drag that you’ll use a lot brings up

Quick Launch when you’re in an application. This drag gesture begins in

the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

Flick

As its name tells you, this is a quick gesture, great for scrolling long lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

Close an application: To close an application in Card view, flick the card up

toward the top of the touchscreen. This is called throwing the card off the top of the screen.

Delete a list item: In some applications, such as Email, Messaging, Tasks,

Music, and Bluetooth, you can throw a list item off the side of the screen to delete the item.

Chapter 2 : Basics 23

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

If you can’t delete a list item by throwing it, open the item and look in the

application menu for a Delete menu item.

Pinch (zoom gestures)

Zoom in/pinch out to increase the size of items on the screen (Email, Web,

Photos, PDF View, and Google Maps): Place two fingers on the screen and spread them slowly apart.

TIP To delete multiple list items, throw each one off the screen. If you get the

Delete confirmation prompt after throwing the first item, you don’t need to tap

it—just throw the second item, and the first deletion is confirmed automatically.

TIP In some apps, such as Email, you can set a preference whether to show a

confirmation screen when you delete a list item.

Display Card view or the Launcher: If an application is maximized, you

can flick up from the gesture area to the screen to minimize the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.

Zoom out/pinch in to decrease the size of items on the screen (Email, Web,

Photos, PDF View, and Google Maps): Place two fingers on the screen and bring them together.

24 Chapter 2 : Basics

Zoom in or out a fixed amount (Web, Photos, Quickoffice® mobile office

software, PDF View): Double-tap the screen.

Scroll gestures

Scroll slow: Drag the screen in the desired direction.

Scroll fast: Flick the screen in the desired direction.

Stop scrolling: Tap or drag the screen while scrolling.

Chapter 2 : Basics 25

Text se lection ge s t u res

For information on working with text after you select it, see Cut, copy, and

paste information and Use the Copy All or Select All feature.

Insert the cursor in a text field: Tap the location. See Cut, copy, and paste

information.

Select text when you can see a cursor: Tap the location to insert the

cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap anywhere to deselect the text.

Move the cursor: Tap the location to insert the cursor. Press and hold

Option . Place your finger anywhere onscreen and drag your finger in the

direction you want to move the cursor.

26 Chapter 2 : Basics

Select a paragraph of text: When you cannot insert a cursor in the text—

for example, on a web page or in an email you received—the smallest amount of text you can select is a whole paragraph. Press and hold

Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to

your selection (you can’t skip around). If you need to scroll down to select the next paragraph, release Shift , scroll, press Shift , and tap the paragraph. Tap anywhere to deselect the text.

Respond to a system software notification

When you get a notification that a system update is available, do one of the following:

• Ta p Install Now twice. When installation is complete and the phone

resets, tap Done. Installation times vary, depending on the size of the update. You cannot use your phone while an update is being installed, not even for emergency calls.

• Ta p Install Later. The next time you charge your phone, you receive

another update notification. You can again choose whether to install the update now or later. If you do not tap Install Later within 10 minutes of receiving the notification, installation begins automatically.

IMPORTANT Do not remove the battery while updates are being installed.

Update the Palm® webOSTM operating system

Palm provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification). When you update your phone’s operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see Manually check for

system updates).

What’s more, both Palm and many application developers make updates available for applications you installed on your phone. You can check in App Catalog at any time for application updates (see Update a downloaded

application from a notification and Manually check for application updates).

Here is some additional information about system updates:

• Whenever possible, use a Wi-Fi connection to download system updates.

Downloads occur faster over Wi-Fi than over a Verizon Wireless data connection, and use less battery power. If you open the System Updates app and see that a system update is available for download, make sure you have your phone’s Wi-Fi feature turned on.

• If you have Wi-Fi turned on and the battery has enough charge, your

phone automatically downloads a system update if one is available—you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability.

• If you do not have Wi-Fi turned on anytime within a few days of the

system update notification, your phone automatically downloads the update over the Verizon Wireless network the next time the battery has enough charge and you have a data connection, as indicated by the or

icon at the top of the screen.

• If the battery does not have enough charge, you must charge the battery

before you can download or install an update.

Chapter 2 : Basics 27

• To avoid roaming charges, updates are not downloaded if your phone is in

roaming coverage.

• If you do not install an update immediately after downloading it, you are

prompted to install the update the next time you charge your phone. You can choose whether to install the update now or later. You have a certain amount of time to decide; otherwise, the update installs automatically.

Manually check for system updates

1 Open System Updates .

2 If a message appears stating that a system update is available, do the

following:

• Ta p Download Now.

• When prompted, tap Install Now.

• After installation has finished and the phone resets, tap Done.

28 Chapter 2 : Basics

IMPORTANT Do not remove the battery while updates are being installed.

Just Type

Just Type changes the way you create, look for, and use information on your phone. Instead of starting in an app, you start by thinking about what you want to say, do, or search for. Begin typing your idea, message, or task, and then choose what you want to do with it: search, post, send as a message, save the thought. Just Type gives you fluid access to the app you need to achieve your goal: If you search for something and get no results, you can go to App Catalog right from your search to see what’s available to meet your need.

You search for contacts, email messages, and web pages you visited. You can open applications by typing a letter or two—type B and then tap to open Bluetooth. Want to send an email message? Just start typing the message, and then pick the Email Quick Action to send it.

In this chapter

Chapter 3 : Just Type 29

Just Type overview

Get in touch with a contact

The Just Type feature lets you do almost anything you want on your phone, without having to go to a specific app. When it crosses your mind to look up, do, or make note of something, just type to put your thought into action.

Just Type works from the two screens on your phone that you access most often: Card view and the Launcher. By just typing on either of those screens, you can begin doing any of the following:

• Call or send a message to a contact (see Get in touch with a contact)

• Search the web (see Search the web)

• Search for email messages, web bookmarks, videos, and more (see Find

information in an application on your phone)

• Map a location (see Find information in an application on your phone)

• Create a new message, memo, or other item (see Create a new item such

as a message or memo)

• Update your Facebook or Twitter status (see Create a new item such as a

message or memo)

• Open an app (see Open an application)

1 Open Card view (see Display all open applications (Card view)) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the contact’s first and last initials (no space), first or last

name, or email address.

3 When the contact name appears, do one of the following. If only the

contact name is displayed, tap the name to display ways to get in touch.

• Tap the name to open the person’s contact information.

• Tap a phone number to dial it, an email address to send a message,

and so on. Tap to the right of a phone number to send a text message.

• If you have set up a Skype account on your phone and the contact is

a Skype contact, tap to call the contact.

• Ta p Add Reminder to add a reminder message to the contact (see

Assign a reminder message to a contact).

30 Chapter 3 : Just Type

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