Palm Pre User Guide
User Guide
Intellectual property notices
© 2010 Palm, Inc. All rights reserved. Palm, Pre, Synergy, webOS, and the Palm and Pre logos
are among the trademarks or registered trademarks owned by or licensed to Palm, Inc.
Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange
ActiveSync Enabled. Facebook
Maps are trademarks of Google, Inc. Doc View and PDF View are provided by Documents To
®
, a product of DataViz, Inc. (dataviz.com). All other brand and product names are or may be
Go
trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the
use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by
third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data as a result of malfunction,
dead battery, or repairs. Be sure to make backup copies of all important data on other media to
protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Use of this device requires providing a valid email address, mobile phone number, and related
information for account setup and activation. A data plan is also required. An unlimited usage
data plan is strongly recommended or additional data charges may apply.
Open Source License information
You can view the Open Source License terms on your phone. Tap the Center button, and then
tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View, then tap
Open Source Information.pdf.
®
is a registered trademark of Facebook, Inc. Google and Google
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to
use environmentally friendly materials, reduce waste, and develop the highest standards in
electronics recycling.
v. 2.0
You can also view the file on your computer. Connect your phone to your computer with the
USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the
Palm Pixi drive. To locate the drive, do the following for your operating system:
• Windows Vista: Open Computer.
• Windows XP: Open My Computer.
• Mac: Open Finder.
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.
Recycling and disposal
This symbol indicates that Palm products should be recycled and not be disposed of
in unsorted municipal waste. Palm products should be sent to a facility that properly
recycles electrical and electronic equipment. For information on environmental
programs visit palm.com/environment or recyclewirelessphones.com/.
Contents
Chapter 1 Welcome
6Your Palm® Pre™ phone
7What’s in the box?
7 Where can I learn more?
Chapter 2 Basics
10 Get to know your phone
14 Set up your phone
15 Charge the battery
16 Turn the phone on/off
19 Use gestures: tap, swipe, drag, flick, pinch
24 Open applications
25 Work with applications
28 Enter and save information
32 Use the menus
33 Search to find info and make calls
35 View and respond to notifications
36 Update the software on your phone
38 Use App catalog to shop for new applications
41 Copy files between your phone and your computer
46 I want to keep using my current desktop app and
sync with an online account on my phone
47 I don’t need to sync, but I do want a copy of my data
backed up somewhere besides my phone
47 I’d rather sync directly with my computer
Chapter 4 Phone
50 Make calls
52 Receive calls
53 Use voicemail
54 What can I do during a call?
57 What’s my number?
57 View your call history
58 Save a phone number to Contacts
58 Use a phone headset
59 Customize phone settings
Chapter 5 Email, text, multimedia, and instant messaging
64 Email
75 Messaging
Chapter 3 Data transfer
44 Data transfer overview
44 How do I get data from my old phone?
44 How do I get data off my computer?
46 I’m already using Google, Facebook, Yahoo! and/or
Microsoft Exchange. How do I sync data?
Chapter 6 Contacts, Calendar, and other personal
information
84 Contacts
93 Calendar
100 Tasks
Contents 3
104 Memos
106 Clock
107 Calculator
108 Facebook
Chapter 7 Photos, videos, and music
110 Camera
110 Photos
115 Videos
117 YouTube
118 Music
Chapter 8 Web and wireless connections
124 Wi-Fi
127 Location Services
128 Web
133 Google Maps
133 Bluetooth
136 Use your phone as a modem
®
wireless technology
Chapter 9 Documents
138 Doc View
141 PDF View
Chapter 11 Troubleshooting
160 For users of other Palm® devices
160 Battery
164 Screen and performance
165 Phone
166 Hands-free devices
167 Synchronization
169 Sending and receiving data in Email, Messaging, and
Web
170 Email
171 Messaging
171 Wi-Fi
171 Web
172 Calendar and Contacts
173 Camera
173 Transferring information from your computer
174 Backing up and restoring data
174 Updates
175 Transferring information from another Palm
webOS™ platform phone
175 Third-party applications
176 Making room on your phone
Terms
Online accounts available for webOS phones
®
Chapter 10 Preferences
4Contents
146 Backup
149 Erase your Palm profile data
149 Date & Time
149 Device Info
153 Regional Settings
153 Screen & Lock
156 Sounds & Ringtones
Specifications
Regulatory and safety information
Index
Welcome
Congratulations on the purchase of your Palm® Pre™
phone.
In this chapter
6Your Palm® Pre™ phone
7 What’s in the box?
7 Where can I learn more?
Chapter 1 : Welcome 5
Yo u r P a l m® Pre™ phone
In one compact and indispensable device, you now have all of the following:
• An advanced wireless phone running the Palm
• A full suite of organizer applications: Contacts, Calendar, Memos, and
Ta s k s
• High-speed data with EvDO and 1x support
• Wi-Fi capability
• A 3-megapixel digital camera
• GPS functionality
• Integrated text, multimedia, and instant messaging (IM)
• Tools to view and manage Microsoft Office and Adobe PDF files
• App Catalog, where you can download applications designed for your
phone; select from an ever-expanding list of applications
®
Yo ur Pa lm
operating system, the Palm
Pre™ phone puts Palm’s new multitasking, gesture-based
®
webOS™ platform, inside a small, beautiful
device with a keyboard that you can slide out whenever you need it. Here
are a few highlights of your new phone.
Gestures: On your Pre phone, you make calls, move around, and manage
your applications and info by making simple gestures either on the
touchscreen or in the gesture area directly beneath the screen. For more
information, see Use gestures: tap, swipe, drag, flick, pinch, and go to
palm.com/support to see animations that demonstrate these gestures. Carry
the Gesture Guide (included in the box with your Pre phone) around with
you and you'll soon know all the gestures by heart.
Multitasking: You can have many applications open at once and easily
move among them. Go to the Launcher to open apps. See the lineup of your
open apps in Card view. Tap an app to bring it into the foreground and work
with it. For more information, see Open applications.
®
The Palm
SynergyTM feature: The Synergy™ feature on your Pre phone
displays information from several sources in a single view, so you can access
your info quickly, without having to remember where you stored it.
®
webOS™ platform
For example, suppose you have a Google account for personal email,
contacts, and calendar events, and an Exchange account for your corporate
email, contacts, and events. The Email, Contacts, and Calendar applications
on your Pre phone all provide a kind of view in which you can see
information from both of those accounts in one place—but even though the
information is brought into one view, the sources of that information are
kept separate. For more information, read about linked contacts, layered
calendars, and the single inbox for your email in Contacts, Calendar, and
Email.
NOTE See Online accounts available for webOS phones for the current list of
online accounts that you can set up on your phone and for information about the
behavior of these accounts.
Thanks also to the Synergy feature, in the Messaging application, all your
conversations with the same person are grouped together in one chat-style
view. If you start an IM chat with Ed, for example, you can continue the
same conversation when Ed signs out of IM by sending him a text
message—and you can see it all in the same view. For more information, see
Messaging.
Universal search: Need to call Ed? Just slide out the keyboard and type ed.
If he’s listed in your Contacts, you can get his numbers from the search
results. Tap a number and you’ve made the call. Search works just as fast
when you need to search the web. For more information, see Search to find
info and make calls.
Sync: Your Pre phone gives you synchronization without a cable. You can
sync with online services that Palm has partnered with so that you can store
and sync your info in online accounts. You can access your data even when
you are not able to make a connection to the web because a copy of your
data is stored on the device.
Yo ur Pa l m pr of i le : When you set up your phone, you create a Palm profile.
Your profile gives you access to services like automatic updates and
automatic, frequent backups of any of your info that is stored only on your
phone and isn’t synchronized with an online account. (See What is a Palm
profile?)
6Chapter1:Welcome
WARNING Please refer to Regulatory and safety information for information that
helps you safely use your phone. Failure to read and follow the important safety
information in this guide may result in property damage, serious bodily injury, or
death.
• Palm Pre phone and pouch
• USB cable
• AC charger
• 3.5mm stereo headset
Print material
What’s in the box?
All of the following items are included in the phone box:
Hardware
• Getting Started Guide
• Gesture Guide
• Palm Warranty
• End User License Agreement
Where can I learn more?
• On-device Help: Read short how-tos and watch animations on your new
phone.
To v i ew a ll H el p : Open Help .
To view Help topics for a single application: Open the application,
open the application menu, and tap Help.
• Online support from Palm: Visit palm.com/support to edit your Palm
profile, watch how-to animations, learn about transferring data, and read
comprehensive information about your phone.
• Customer service from your wireless service provider: For questions
about your mobile account or features, contact your wireless service
provider customer care.
Chapter 1 : Welcome 7
8Chapter1:Welcome
Basics
You’re about to discover the many things about your
®
Palm
Pre™ phone that will help you better manage
your life and have fun, too. As you become more
familiar with your phone, you’ll want to personalize
the settings and add applications to make it uniquely
yours.
But first, take the few easy steps in this chapter to set
up your phone and get it running. Then learn about
the key features that make moving around on your
phone and accessing your information easy: gestures,
menus, search, notifications, and more.
In this chapter
10 Get to know your phone
14 Set up your phone
15 Charge the battery
16 Turn the phone on/off
19 Use gestures: tap, swipe, drag, flick, pinch
24 Open applications
25 Work with applications
28 Enter and save information
32 Use the menus
33 Search to find info and make calls
35 View and respond to notifications
38 Use App catalog to shop for new applications
41 Copy files between your phone and your computer
Chapter 2 : Basics 9
Get to know your phone
Slide out the keyboard
• Hold the phone as shown below and gently push up.
Front view
10 Chapter 2 : Basics
1 Earpiece
2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n .
3 Vo lu me
4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap,
swipe, drag, flick, pinch.
5 Microphone
6 Center button
7 Keyboard: See Keyboard.
8 Charger/microUSB connector
TIP Be careful not to scratch, crush, or apply too much pressure on the
touchscreen. Do not store your phone in a place where other items might
damage it. When you pack your phone away, use the pouch to protect it. Do not
use harsh chemicals, cleaning solvents, or aerosols to clean the phone.
Keyboard
1 Orange key: Press to enter numbers, punctuation, and symbols that appear above the
letters on the keys (see Enter alternate keyboard characters), or to move the cursor (see Te x t
selection gestures).
2 Shift: See Enter uppercase letters and Text selection gestures.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field. See Enter information in a field.
6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See
Enter characters from the symbols table.
To u c h s c r e e n
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu.
2 Launcher: See Open an application in the Launcher.
3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden.
4 Quick Launch: See Open an application in Quick Launch.
5 Connection icons: Show the status of wireless service connections and battery strength
(see Icons in the title bar). Drag down over the icons to open the connection menu.
6 Page indicators: Show how many Launcher pages are to the right or the left of the
currently displayed page. Swipe left or right on the screen to see other pages.
7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap
the bottom of the screen to view notification details. See View all your notifications.
Chapter 2 : Basics 11
Icons in the title bar
Table 1. Title bar icons and descriptions
You can monitor the status of several items using icons at the top of the
phone screen.
Table 1. Title bar icons and descriptions
Item Description
The battery is being charged.
The battery is fully charged.
The battery is low. See Charge the battery.
Airplane mode is turned on. This means that the phone,
®
Bluetooth
wireless technology feature, and Wi-Fi feature are
off (incoming calls go to voicemail). See Tur n wi re le ss
services off (airplane mode).
Wi-Fi is turned on. The number of filled-in bars denotes
signal strength. See Wi-Fi.
The phone is searching for a Wi-Fi network.
The phone is on. The number of filled-in bars denotes signal
strength. See Tur n w irele ss se rv ic es on.
Your phone is connected to a 1x data network. Data is not
currently being transmitted over the network. See I can’t tell
if data services are available.
Item Description
Bluetooth® wireless technology is turned on. See Bluetooth®
wireless technology.
A Bluetooth connection is in progress.
A Bluetooth connection has been made.
Your phone is performing a search on the characters you
entered. If you are in Card view or the Launcher, your phone
conducts a universal search (see Search to find info and make
calls). If you are in an application such as Contacts or
Memos, your phone searches for items within the app that
match the search term you entered.
Your phone is in roaming coverage. See Set roaming and
data usage preferences.
TTY is turned on. See Enable TTY/TDD.
Your phone is connected to a 1x data network and data is
being transmitted over the network.
Your phone is connected to an EvDO data network. Data is
not currently being transmitted over the network. See I can’t
tell if data services are available.
Your phone is connected to an EvDO data network and data
is being transmitted over the network.
The phone is searching for a wireless service provider
network.
No wireless service provider network is available.
12 Chapter 2 : Basics
Back view
Top view
1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on
and off, replace the battery, or turn your device completely on and off. Turn your device
completely off before you remove the battery.
2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)
The ringer switch does not affect music or video playback sounds.
3 3.5mm headset jack.
Bottom view
1 Camera flash
2 Camera lens
3 Speaker
* Back cover release
Chapter 2 : Basics 13
Set up your phone
• Follow a link to learn about getting data like contacts and appointments
onto your phone from your desktop organizer software (see Data
transfer).
1 Press and hold the power button on the upper-right corner of your
phone until you see a logo on the screen (approximately five seconds).
Please be patient while your phone starts up.
TIP If your phone does not turn on after you insert the battery and press and hold
power, you need to connect your phone to the AC charger to charge it (see
Charge the battery).
2 Follow the onscreen instructions to complete setup. To create a Palm
profile, enter a working email address and a password (see What is a
Palm profile?). Be sure to make a note of your password and keep it in
a safe place.
NOTE If you have a Palm profile from an old webOS phone that you no longer
use, you can enter that profile email address and username to download that
profile information to your new phone. But if you are still using the other phone,
you must create a new Palm profile for your XXX phone—you can’t use the same
profile on two phones.
IMPORTANT If you see a notification that an update is available, tap Install
Now to install it. Palm periodically sends updates to enhance the applications and
features on your phone.
TIP If you don’t see the confirmation email in your Inbox, check your spam mail
folder in your desktop email program.
What is a Palm profile?
Your Palm profile provides the following benefits:
• Automatic system and software updates are sent to your phone.
• A Palm profile account is automatically created for you on your phone. In
this account you can store Contacts and Calendar info that you don’t store
in online accounts like Google or Exchange.
NOTE You cannot access Palm profile data on the profile website. You can access
the data on your phone only.
• Info stored in your Palm profile account, as well as info you have in
applications on your phone (like Memos and Tasks), is automatically
backed up to servers administered by Palm.
• Should your phone be lost or stolen, you can do a remote erase of the info
on the phone.
Your phone is ready to use. To learn how to make your first call, see Make
calls.
Verify your profile
After you finish setup, look for an email on your computer at the address you
used for your Palm profile. Click the link in the email to do the following:
• Verif y you r Palm profi le.
14 Chapter 2 : Basics
NOTE If you want to erase data on your phone while you are still in possession of
the phone—for example, before you give it to someone else—don’t do a remote
erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset
your phone).
For detailed information about your Palm profile, see Backup.
Although you create a Palm profile by entering a valid email address, setting
up a Palm profile is different from setting up email on your phone. To set up
email, see Set up email. To change your Palm profile information after you
have set it up, see Update your Palm profile settings.
Charge the battery
When the battery is very low, the battery icon in the upper-right corner
of the screen changes to red. When the battery is fully charged, the icon
appears full and changes to green .
WARNING Use only batteries and chargers that are approved by Palm with your
phone. Failure to use a battery or charger approved by Palm may increase the risk
that your phone will overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage. Use of unapproved third-party power supply
accessories may damage the device and void the warranty for the product.
Although the battery may come with a sufficient charge to complete the
setup process, we recommend that after setup you charge your phone until
the battery icon in the upper-right corner of the screen is full to ensure
that the battery is fully charged.
1 On the right side of your phone, open the charger/microUSB
connector. This is easier to do if you slide the keyboard out first.
2 Connect the small end of the USB cable to the charger/microUSB
connector.
See Maximizing battery life for tips on making your battery’s power last
longer.
3 Connect the other end of the USB cable to the AC charger.
4 Plug the AC charger into a working outlet.
Chapter 2 : Basics 15
TIP You can also charge your phone battery by connecting your phone to your
computer using the USB cable. Charging this way takes much longer than using
the AC charger.
• Buy an extra battery as a spare for periods of heavy use or long periods
when you cannot charge your phone. To purchase batteries that are
compatible with your phone, go to palm.com/store.
Maximizing battery life
Battery life depends on how you use your phone. You can maximize the life
of your battery by following a few easy guidelines:
• Charge your phone whenever you can. Charge it overnight. The battery
has a much longer useful life when it is topped off frequently than when it
is charged after it is fully drained.
• Set your screen to turn off automatically after a shorter period of inactivity
(see Set the interval for turning the screen off automatically).
• Keep your battery away from direct sunlight and other sources of heat.
Temperatures over 45 degrees Celsius (113 degrees Fahrenheit) can
permanently reduce the capacity and life span of any lithium-ion battery.
• As with any mobile phone, if you are in an area with no wireless coverage,
your phone continues to search for a signal, which consumes power. Turn
off your phone if you are outside a coverage area (see Turn wi re less
services off (airplane mode)).
• The fewer wireless connections you have, the less power is required of the
battery. Turn on airplane mode when you don’t need to be wirelessly
connected. Airplane mode turns off your connection to your wireless
service provider, and it also turns off Wi-Fi and Bluetooth. You can turn on
Wi-Fi (see Wi-Fi) and Bluetooth (see Bluetooth
separately when airplane mode is on. You can also turn off GPS (see
Location Services).
• If you set up an email account in the Email application, set the interval to
automatically download email to every two hours or less frequently (see
Enter advanced account settings).
• Lower the screen brightness (see Change screen brightness).
• Keep in mind that frequent use of instant messaging (IM) can reduce
battery life.
• Turn the phone completely off if you won’t be using it for an extended
period of time (see Turn everything (the screen and wireless services) on/
off).
®
wireless technology)
Turn the phone on/off
Your Pre phone’s screen can be turned on and off separately from its wireless
services (which are the Phone , Wi-Fi , and Bluetooth
applications). This means you can wake up the screen to use just the
organizer features of your device (Calendar, Contacts, Tasks, Memos, and so
on) without turning on the phone and other wireless features. Also, when
the screen is turned off, the phone can be on and ready for you to receive
phone calls or messages.
Turn the screen on/off
Turn the screen on and leave the wireless services turned off when you want
to use only the organizer features, for example, when you’re on a plane and
you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, do one of the following:
• Press power . Drag up to unlock the screen.
* Power
®
16 Chapter 2 : Basics
• Slide out the keyboard.
• Press Center . This wakes up the screen only when the keyboard is slid
out.
To turn the screen off, press power .
To save power, the screen dims automatically after a period of inactivity,
then turns off. If you’re on a call when the screen dims and turns off, the call
is not affected. To brighten the screen if it has dimmed, tap the screen.
TIP You can set how long the screen stays on during a period of inactivity (see Set
the interval for turning the screen off automatically).
Turn wireless services off (airplane mode)
Airplane mode turns off your phone as well as the Bluetooth® wireless
technology and Wi-Fi features. Use airplane mode when you are on a plane
or anywhere else you need to turn off all wireless services. You can still use
apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.
When your phone is in airplane mode, the airplane mode icon appears
at the top of every screen, and Airplane Mode appears in the upper-left
corner of the screen in the Launcher, Card view, and Phone. Your phone is
not connected to any mobile network.
Do one of the following:
• Tap the upper-right corner of any screen to open the connection menu.
Ta p Turn on Airplane Mode.
• Press and hold power and tap Airplane Mode.
TIP When your phone is in airplane mode, you can turn the other wireless
features on individually. For Wi-Fi, see Tur n W i -Fi o n/o f f. For Bluetooth, see Tu r n
the Bluetooth feature on/off. To turn your phone back on, you must turn airplane
mode off.
Turn wireless services on
When you turn on your phone, it automatically connects to your mobile
network so that you can make and receive phone calls and use other
wireless services (if supported by the local network).
• If airplane mode is turned on, you need to turn it off before you can
connect to your mobile network. Tap the upper-right corner of any
screen to open the connection menu. Tap Tu rn of f A i rp la n e M od e .
Chapter 2 : Basics 17
When your phone locates a signal, your wireless service provider appears in
the upper-left of the screen in the Launcher, Card view, and Phone, and the
signal-strength icon appears at the top of the screen.
When you are inside a coverage area, the bars of the signal-strength
icon are filled in. If you’re outside a coverage area, the bars in the
signal-strength icon appear dimmed with an X.
Turn everything (the screen and wireless services) on/off
On rare occasions, however, you may want to put your phone into deep
sleep because you are not going to use it for an extended period. At those
times, do one of the following:
• Press and hold power , and tap Power. Tap Shut Down/Swap
Battery, and tap Shut Down.
• Open Device Info and tap Reset Options. Tap Shut Down, and tap
Shut Down again.
• To turn both the screen and wireless services back on, press and hold
power .
Usually, turning your phone off and/or putting it in airplane mode is
sufficient for normal periods when you have the phone with you but you’re
not using it.
NOTE When you turn everything off, the phone’s alarms, ringer, and notifications
are also turned off.
18 Chapter 2 : Basics
Use gestures: tap, swipe, drag, flick, pinch
Gestures are an important, basic part of your phone. They’re easy to learn,
and they make working with the phone fast. You make most gestures with
one finger. For a few, you need two. Make gestures with the tip of your
finger. Do not use your fingernail. Don't bear down.
To see short animations illustrating how to make gestures, go to
palm.com/support or tap Clips in Help on your phone (see Open
applications for information on how to open Help).
Basic gestures
Ta p : Tap with the tip of the finger—not the fingernail. Tap fast and firmly,
and then immediately lift your fingertip off the screen. Don’t bear down on
what you’re tapping. Don’t wait for a response; the response comes after
you lift your finger. Don’t linger on the gesture; a tap takes a split second
to do.
You make gestures in two areas on your phone: the touchscreen and the
gesture area. The gesture area is the black area extending along the bottom
of the screen.
* Gesture area
You also need to know about the Center button. Press the Center button to
do the following:
• When you’re working in an application, press Center to see Card view.
Card view shows you all the applications that are currently open,
displayed as a series of cards (small active windows).
• When you’re in Card view, press Center to maximize the app in the center
of the view.
Swipe: A swipe is most often a horizontal gesture, from right to left or left to
right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface
of the touchscreen or gesture area.
One kind of swipe you’ll use a lot: Back. Make the back gesture from right to
left anywhere in the gesture area. Back takes you up one level from a
detailed view to a more general view of the application you’re working in.
For example, when you finish reading an email message, make the back
gesture to close the message and return to your list of messages. Or when
you finish writing a memo, make the back gesture to close and save the
memo and return to the display of all your memos. When you make the
back gesture in an application and that’s the only screen of that app that’s
open, you minimize the app and go back to Card view.
Chapter 2 : Basics 19
In Web, the back gesture performs the same function as the back button on
the browser, allowing you to move back through previously viewed pages.
The forward gesture, available in Web only, is a swipe from left to right
anywhere in the gesture area. The forward gesture allows you to move
forward through previously viewed web pages.
Drag: Drag is the gesture you make for a slow scroll up and down, such as in
a list, in a document, or on a web page. Slide your fingertip slowly along the
surface—no need to bear down.
You also make the drag gesture as part of a drag and drop.
Flick: As its name tells you, this is a quick gesture, great for scrolling long
lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your
fingertip just skims the surface. The faster you flick, the faster and farther
you scroll up or down a list.
To close an application in Card view, flick the card up toward the top of the
touchscreen. This is called throwing the card off the top of the screen.
In some applications, such as Email and Messaging, you can throw a list
item off the side of the screen to delete the item.
One kind of drag that you’ll use a lot brings up Quick Launch when you’re
in an application. This drag gesture begins in the gesture area and ends on
the touchscreen. As your fingertip slowly crosses the border between the
gesture area and the touchscreen, it seems to drag Quick Launch into view.
To open one of the apps in Quick Launch, move your finger to its icon.
When you see the app name appear, lift your finger. The application opens.
20 Chapter 2 : Basics
If an application is maximized, you can flick up from the gesture area to the
screen to minimize the app and display Card view. This is the up gesture. If
you make the up gesture when Card view is displayed, you open the
Launcher.
Scroll gestures
Scroll a specific amount: Drag the screen in the desired direction.
Scroll fast: Flick the screen in the desired direction.
Stop scrolling: Tap or drag the screen while scrolling.
Zoom gestures
Zoom in/pinch out to increase the size of items on the screen in Email, Web,
Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen
and spread them slowly apart.
Chapter 2 : Basics 21
Zoom out/pinch in to decrease the size of items on the screen in Email, Web,
Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen
and bring them together.
Zoom in or out a fixed amount (Web, Photos): Double-tap the screen.
Insert the cursor in a text field: Tap the location. See Cut, copy, and paste
information.
Move the cursor: Tap the location to insert the cursor. Press and hold the
orange key. Place your finger anywhere onscreen and drag your finger in
the direction you want to move the cursor.
Text se l e c t i o n g e sture s
TIP See Cut, copy, and paste information and Use the Copy All or Select All
feature for information on working with text you’ve selected.
22 Chapter 2 : Basics
Select text when you can see a cursor: Tap the location to insert the
cursor. Press and hold Shift . Place your finger anywhere onscreen and
drag your finger in the direction you want to select text. Tap the highlighted
text to deselect it.
Select a paragraph of text: When you cannot insert a cursor in the text—
for example, on a web page or in an email you received—the smallest
amount of text you can select is a whole paragraph. Press and hold
Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to
your selection (you can’t skip around). If you need to scroll down to select
the next paragraph, release Shift , scroll, press Shift , and tap the
paragraph. Tapping any part of the highlighted selection deselects it.
Delete a list item
Throw the item off the side of the screen. If prompted, tap Delete to confirm
the deletion.
Drag and drop
Tap and hold the item, drag it, and then lift your finger to drop it. You get a
visual cue that the item is ready to be dragged. For example, an icon in the
Launcher is ready to be dragged when you see a halo around the icon. A
card in Card view is ready to be dragged when it changes size and becomes
transparent.
The delete gesture is available in applications such as Email, Messaging,
Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it,
open the item and look in the application menu for a delete command.
Chapter 2 : Basics 23
TIP To delete multiple list items, throw each one off the screen. If you get the
Delete confirmation prompt after throwing the first item, you don’t need to tap
it—just throw the second item, and the first deletion is confirmed automatically.
(see Reorder Quick Launch icons), or swap in whatever applications you like
(see Change the applications that appear in Quick Launch).
NOTE If you have a notification or the dashboard is open (see View and respond
to notifications), you need to dismiss them to access Quick Launch.
Open applications
You can have as many applications open at one time as you like, limited only
by the amount of memory available on your phone at the time.
Open an application in Quick Launch
Quick Launch is the bar of five icons that is always available at the bottom of
Card view and the Launcher. To open an application from Quick Launch,
just tap the icon.
When an application fills the whole screen, make the following gesture to
display Quick Launch and open one of its applications.
1 Drag up slowly from the gesture area to the screen.
NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from
the gesture area to the screen that displays Card view.
2 Move your finger to the application icon. When you see the app name
appear, lift your finger. The application opens.
Quick Launch can display no more than five icons. By default it displays,
from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You
can change the order of icons (except the Launcher icon) in Quick Launch
24 Chapter 2 : Basics
Open an application in the Launcher
The Launcher displays all your applications that are not on Quick Launch.
The Launcher includes multiple pages, which you can organize to group
apps the way you want (see Reorder Launcher icons).
1 Press Center , and tap .
To close the Launcher, do one of the following:
• Press Center .
• Tap .
• Make the up gesture: Flick up from the gesture area to the screen.
TIP You can also open the Launcher by flicking up twice from the gesture area to
the screen. If you are in Card view, just flick up once to open the Launcher
2 To find the app you want, swipe up or down to see all the icons on a
page. Swipe left or right to see other pages.
1 Arrow indicates that you can swipe up to see partially or fully hidden icons.
2 Page indicators show that there are two Launcher pages to the right—swipe right to left
on the screen to see them.
Open an application using search
1 Press Center to open Card view.
2 Enter the name of the application.
3 When the application icon appears in the search results, tap it.
Work with applications
Go up one level in an app (back gesture)
The back gesture takes you up one level from a detailed level to a more
general view of the application you're working in. For example, when you
finish reading an email message, make the back gesture to close the
message and return to your list of messages. Or when you finish writing a
memo, make the back gesture to close and save the memo and return to the
display of all your memos. When you make the back gesture in an
application and that's the only screen of that app that's open, you minimize
the app and go back to Card view.
3 Tap the application icon.
Chapter 2 : Basics 25
To make the back gesture, swipe right to left anywhere in the gesture area.
Display all open applications (Card view)
2 Tap a card to maximize the application.
TIP You can also maximize the center card in Card view by flicking down from the
screen to the gesture area.
Card view displays open applications as small cards, so that you can easily
scroll through them and drag them to change their order.
When an application fills the screen and you want to go to Card view, press
Center .
Move among open applications
1 In Card view (see Display all open applications (Card view)), swipe left
or right on the screen to see other open apps.
TIP You can set a preference to move among open apps without first going to
Card view (see Tur n a dv an ce d g es tu re s o n/o f f).
Reorder open cards
1 In Card view (see Display all open applications (Card view)), tap and
hold a card to further reduce the size of the cards.
TIP You can also tap anywhere on the screen around the cards to reduce the size
of the cards.
26 Chapter 2 : Basics
2 Tap and hold a card, and after the card becomes transparent, drag it to
another position.
Close an application
2 Tap and hold a Quick Launch icon, and after you see the visual cue
appear around the icon, drag it onto the Launcher.
3 Tap an icon in the Launcher, and after the visual cue appears around
the icon, drag the icon onto the Quick Launch bar.
• In Card view (see Display all open applications (Card view)), throw the
card off the top of the screen.
Change the applications that appear in Quick Launch
If Quick Launch contains five icons, you must remove an application from
Quick Launch before you can add another one. You can remove any
application except the Launcher.
1 Open the Launcher. Quick Launch appears at the bottom.
Reorder Quick Launch icons
You can change the position of any Quick Launch icon except the Launcher
icon.
1 In Card view, tap and hold a Quick Launch icon.
2 After a halo appears around the icon, drag it to another location.
Chapter 2 : Basics 27
Reorder Launcher icons
1 In the Launcher, tap and hold an icon.
Enter and save information
2 After the halo appears around the icon, drag it to another location.
3 To move the icon to another page, drag it to the left or right edge of
the screen. Don’t release the icon until the new page appears.
Delete an application
You can delete applications that you installed on your phone.
1 While pressing and holding the orange key, tap the app icon.
2 Ta p Delete.
Use the keyboard
1 Orange button: Press to enter numbers, punctuation, and symbols that appear above the
letters on the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t
selection gestures).
2 Shift: See Enter uppercase letters and Text selection gestures.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field. See Enter information in a field.
6 Sym: See Enter characters from the symbols table.
TIP You can also delete an application you installed by opening the Launcher,
opening the application menu, and tapping List Apps. On the list of applications,
tap and hold an app name or throw the app off the side of the screen, and then tap
Delete.
28 Chapter 2 : Basics
Enter uppercase letters
1 Press Sym to display the symbols table.
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters, do
one of the following:
• Press Shift and press the letter key. The Shift symbol appears: . You
don’t need to hold down Shift while you press the letter key.
• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol
appears: .
• Tur n off C a ps Lo ck : Pr es s Shift .
Enter alternate keyboard characters
Numbers, punctuation, and symbols appear above the letters on the keys. To
enter these characters, do one of the following:
• Press the orange key and press the key for the character. The alternate
character symbol appears: . You don’t need to hold down the orange
key while pressing the second key.
• Enter a series of alternate characters: Press the orange key twice to
turn on Option Lock. The Option Lock symbol appears: .
• Turn off Option Lock: Press the orange key.
2 Narrow the list by pressing the key that corresponds to the character
you want. For example, to enter an é, press e. See the table below for a
list of corresponding characters.
TIP The symbols and accented characters are grouped according to their
similarity to the corresponding key. In some cases, the symbol is related to the
alternate character on the key, not the letter. For example, to type a € or other
currency symbol, press Sym + h. Why? Because the alternate character on the H
key is $.
TIP If you press the wrong key, press Backspace to return to the full list of
symbols and accented characters. You can then press another key.
3 Scroll to find the character you want.
4 Tap the character to insert it.
Symbols and accented characters
Table 2. Symbols and accented characters
Press Sym and
press…
to select…
Enter passwords
You can see each character of a password only as you enter it, so be careful.
Be sure Caps Lock and alternate character lock are off unless you need them.
For information on how to enter characters, see Enter uppercase letters and
Enter alternate keyboard characters.
Enter characters from the symbols table
You can enter symbols and accented characters that don't appear on the
keys by using the symbols table. See Symbols and accented characters for a
list of the available symbols and accented characters.
a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [ ] { } < >
« » Ø μ |
b or B ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
c or C © ç Ç ¢
d or D † ‡
e or E é è ë ê ē É È Ë Ê € ¹ ¼ ½
h or H ¢ € £ ¥ ƒ
i or I í ì ï î Í Ì Ï Î ÷ ‰
j or J ¡
k or K :-) :-( ;-)
Chapter 2 : Basics 29
Table 2. Symbols and accented characters
To accept the information you entered, do one of the following:
Press Sym and
press…
l or L ` ‘ ’ ‚ "
m or M μ
n or N ñ Ñ ¿
o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « »
p or P ¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
q or Q \ ~ |
r or R ® ²
s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø |
t or T ™ ³ ¾
u or U ú ù ü û Ú Ù Ü Û [ ] { } < > « »
v or V ^
w or W ÷ ^ ±
x or X x ¤
y or Y ÿ ý Ÿ Ý ¥ [ ] { } < > « »
zž Ž •
to select…
• Tap outside the field.
• Press Enter . If a screen contains multiple fields, pressing Enter accepts
the information you just entered and jumps the cursor to the next field.
• When you are done entering information on the screen containing the
field, make the back gesture to accept the information and back out of the
screen (see Go up one level in an app (back gesture)).
Select items in a list
Lists enable you to select from a range of options. Lists are different from
menus (see Use the menus), which give you access to additional features.
Lists are hidden until you tap the currently displayed option for that list.
1 Tap the currently displayed option to open the list. For example, when
creating a new event in Calendar, tap No Reminder to display the list
of reminder options.
, or _ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
. … ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
@° • Ø
Enter information in a field
You can enter information in a field by typing or by pasting previously
copied information (see Cut, copy, and paste information).
Applications with text fields support the auto-correct feature. If the app
recognizes a common misspelling, it auto-corrects the word. To cancel the
auto-correction, press Backspace .
30 Chapter 2 : Basics
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