Palm Pre User Guide

User Guide

Intellectual property notices

© 2010 Palm, Inc. All rights reserved. Palm, Pre, Synergy, webOS, and the Palm and Pre logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook Maps are trademarks of Google, Inc. Doc View and PDF View are provided by Documents To

, a product of DataViz, Inc. (dataviz.com). All other brand and product names are or may be

Go trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply.

Open Source License information

You can view the Open Source License terms on your phone. Tap the Center button, and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View, then tap

Open Source Information.pdf.

is a registered trademark of Facebook, Inc. Google and Google

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

v. 2.0

You can also view the file on your computer. Connect your phone to your computer with the

USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the Palm Pixi drive. To locate the drive, do the following for your operating system:

• Windows Vista: Open Computer.

• Windows XP: Open My Computer.

• Mac: Open Finder.

• Linux (Ubuntu): The drive is displayed on the desktop.

• Other Linux distribution: The location of the drive may vary by system.

After you open the drive, double-click the file Open Source Information.pdf.

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewirelessphones.com/.

Chapter 1 Welcome

6Your Palm® Pre™ phone 7What’s in the box? 7 Where can I learn more?

Chapter 2 Basics

10 Get to know your phone 14 Set up your phone 15 Charge the battery 16 Turn the phone on/off 19 Use gestures: tap, swipe, drag, flick, pinch 24 Open applications 25 Work with applications 28 Enter and save information 32 Use the menus 33 Search to find info and make calls 35 View and respond to notifications 36 Update the software on your phone 38 Use App catalog to shop for new applications 41 Copy files between your phone and your computer

46 I want to keep using my current desktop app and

sync with an online account on my phone

47 I don’t need to sync, but I do want a copy of my data

backed up somewhere besides my phone

47 I’d rather sync directly with my computer

Chapter 4 Phone

50 Make calls 52 Receive calls 53 Use voicemail 54 What can I do during a call? 57 What’s my number? 57 View your call history 58 Save a phone number to Contacts 58 Use a phone headset 59 Customize phone settings

Chapter 5 Email, text, multimedia, and instant messaging

64 Email 75 Messaging

Chapter 3 Data transfer

44 Data transfer overview 44 How do I get data from my old phone? 44 How do I get data off my computer? 46 I’m already using Google, Facebook, Yahoo! and/or

Microsoft Exchange. How do I sync data?

Chapter 6 Contacts, Calendar, and other personal

information

84 Contacts 93 Calendar 100 Tasks

Contents 3

104 Memos 106 Clock 107 Calculator 108 Facebook

Chapter 7 Photos, videos, and music

110 Camera 110 Photos 115 Videos 117 YouTube 118 Music

Chapter 8 Web and wireless connections

124 Wi-Fi 127 Location Services 128 Web 133 Google Maps 133 Bluetooth 136 Use your phone as a modem

wireless technology

Chapter 9 Documents

138 Doc View 141 PDF View

Chapter 11 Troubleshooting

160 For users of other Palm® devices 160 Battery 164 Screen and performance 165 Phone 166 Hands-free devices 167 Synchronization 169 Sending and receiving data in Email, Messaging, and

Web 170 Email 171 Messaging 171 Wi-Fi 171 Web 172 Calendar and Contacts 173 Camera 173 Transferring information from your computer 174 Backing up and restoring data 174 Updates 175 Transferring information from another Palm

webOS™ platform phone 175 Third-party applications 176 Making room on your phone

Terms

Online accounts available for webOS phones

Chapter 10 Preferences

4Contents

146 Backup 149 Erase your Palm profile data 149 Date & Time 149 Device Info 153 Regional Settings 153 Screen & Lock 156 Sounds & Ringtones

Specifications

Regulatory and safety information

Index

Welcome

Congratulations on the purchase of your Palm® Pre™ phone.

In this chapter

6Your Palm® Pre™ phone 7 What’s in the box? 7 Where can I learn more?

Chapter 1 : Welcome 5

Yo u r P a l m® Pre™ phone

In one compact and indispensable device, you now have all of the following:

• An advanced wireless phone running the Palm

• A full suite of organizer applications: Contacts, Calendar, Memos, and

Ta s k s

• High-speed data with EvDO and 1x support

• Wi-Fi capability

• A 3-megapixel digital camera

• GPS functionality

• Integrated text, multimedia, and instant messaging (IM)

• Tools to view and manage Microsoft Office and Adobe PDF files

• App Catalog, where you can download applications designed for your

phone; select from an ever-expanding list of applications

Yo ur Pa lm operating system, the Palm

Pre™ phone puts Palm’s new multitasking, gesture-based

webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone.

Gestures: On your Pre phone, you make calls, move around, and manage

your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch, and go to

palm.com/support to see animations that demonstrate these gestures. Carry

the Gesture Guide (included in the box with your Pre phone) around with you and you'll soon know all the gestures by heart.

Multitasking: You can have many applications open at once and easily

move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications.

The Palm

SynergyTM feature: The Synergy™ feature on your Pre phone

displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

webOS™ platform

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pre phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in Contacts, Calendar, and

Email.

NOTE See Online accounts available for webOS phones for the current list of

online accounts that you can set up on your phone and for information about the behavior of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see

Messaging.

Universal search: Need to call Ed? Just slide out the keyboard and type ed.

If he’s listed in your Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Search works just as fast when you need to search the web. For more information, see Search to find

info and make calls.

Sync: Your Pre phone gives you synchronization without a cable. You can

sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because a copy of your data is stored on the device.

Yo ur Pa l m pr of i le : When you set up your phone, you create a Palm profile.

Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account. (See What is a Palm

profile?)

6Chapter1:Welcome

WARNING Please refer to Regulatory and safety information for information that

helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death.

• Palm Pre phone and pouch

• USB cable

• AC charger

• 3.5mm stereo headset

Print material

What’s in the box?

All of the following items are included in the phone box:

Hardware

• Getting Started Guide

• Gesture Guide

• Palm Warranty

• End User License Agreement

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new

phone.

To v i ew a ll H el p : Open Help .

To view Help topics for a single application: Open the application,

open the application menu, and tap Help.

• Online support from Palm: Visit palm.com/support to edit your Palm

profile, watch how-to animations, learn about transferring data, and read comprehensive information about your phone.

• Customer service from your wireless service provider: For questions

about your mobile account or features, contact your wireless service provider customer care.

Chapter 1 : Welcome 7

8Chapter1:Welcome

Basics

You’re about to discover the many things about your

Palm

Pre™ phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications, and more.

In this chapter

10 Get to know your phone 14 Set up your phone 15 Charge the battery 16 Turn the phone on/off 19 Use gestures: tap, swipe, drag, flick, pinch 24 Open applications 25 Work with applications 28 Enter and save information 32 Use the menus 33 Search to find info and make calls 35 View and respond to notifications 38 Use App catalog to shop for new applications 41 Copy files between your phone and your computer

Chapter 2 : Basics 9

Get to know your phone

Slide out the keyboard

• Hold the phone as shown below and gently push up.

Front view

10 Chapter 2 : Basics

1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n . 3 Vo lu me 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap,

swipe, drag, flick, pinch.

5 Microphone 6 Center button 7 Keyboard: See Keyboard. 8 Charger/microUSB connector

TIP Be careful not to scratch, crush, or apply too much pressure on the

touchscreen. Do not store your phone in a place where other items might damage it. When you pack your phone away, use the pouch to protect it. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the phone.

Keyboard

1 Orange key: Press to enter numbers, punctuation, and symbols that appear above the

letters on the keys (see Enter alternate keyboard characters), or to move the cursor (see Te x t

selection gestures).

2 Shift: See Enter uppercase letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field. See Enter information in a field.

6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See

Enter characters from the symbols table.

To u c h s c r e e n

1 Application name: Displays the name of the currently open application. Drag down over

the app name to open the application menu.

2 Launcher: See Open an application in the Launcher. 3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden. 4 Quick Launch: See Open an application in Quick Launch. 5 Connection icons: Show the status of wireless service connections and battery strength

(see Icons in the title bar). Drag down over the icons to open the connection menu.

6 Page indicators: Show how many Launcher pages are to the right or the left of the

currently displayed page. Swipe left or right on the screen to see other pages.

7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap

the bottom of the screen to view notification details. See View all your notifications.

Chapter 2 : Basics 11

Icons in the title bar

Table 1. Title bar icons and descriptions

You can monitor the status of several items using icons at the top of the phone screen.

Table 1. Title bar icons and descriptions

Item Description

The battery is being charged.

The battery is fully charged.

The battery is low. See Charge the battery.

Airplane mode is turned on. This means that the phone,

Bluetooth

wireless technology feature, and Wi-Fi feature are off (incoming calls go to voicemail). See Tur n wi re le ss

services off (airplane mode).

Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.

The phone is searching for a Wi-Fi network.

The phone is on. The number of filled-in bars denotes signal strength. See Tur n w irele ss se rv ic es on.

Your phone is connected to a 1x data network. Data is not currently being transmitted over the network. See I can’t tell

if data services are available.

Item Description

Bluetooth® wireless technology is turned on. See Bluetooth®

wireless technology.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see Search to find info and make

calls). If you are in an application such as Contacts or

Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See Set roaming and

data usage preferences.

TTY is turned on. See Enable TTY/TDD.

Your phone is connected to a 1x data network and data is being transmitted over the network.

Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network. See I can’t

tell if data services are available.

Your phone is connected to an EvDO data network and data is being transmitted over the network.

The phone is searching for a wireless service provider network.

No wireless service provider network is available.

12 Chapter 2 : Basics

Back view

Top view

1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on

and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery.

2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)

The ringer switch does not affect music or video playback sounds.

3 3.5mm headset jack.

Bottom view

1 Camera flash 2 Camera lens 3 Speaker

* Back cover release

Chapter 2 : Basics 13

Set up your phone

• Follow a link to learn about getting data like contacts and appointments

onto your phone from your desktop organizer software (see Data

transfer).

1 Press and hold the power button on the upper-right corner of your

phone until you see a logo on the screen (approximately five seconds). Please be patient while your phone starts up.

TIP If your phone does not turn on after you insert the battery and press and hold

power, you need to connect your phone to the AC charger to charge it (see

Charge the battery).

2 Follow the onscreen instructions to complete setup. To create a Palm

profile, enter a working email address and a password (see What is a

Palm profile?). Be sure to make a note of your password and keep it in

a safe place.

NOTE If you have a Palm profile from an old webOS phone that you no longer

use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your XXX phone—you can’t use the same profile on two phones.

IMPORTANT If you see a notification that an update is available, tap Install

Now to install it. Palm periodically sends updates to enhance the applications and

features on your phone.

TIP If you don’t see the confirmation email in your Inbox, check your spam mail

folder in your desktop email program.

What is a Palm profile?

Your Palm profile provides the following benefits:

• Automatic system and software updates are sent to your phone.

• A Palm profile account is automatically created for you on your phone. In

this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.

NOTE You cannot access Palm profile data on the profile website. You can access

the data on your phone only.

• Info stored in your Palm profile account, as well as info you have in

applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.

• Should your phone be lost or stolen, you can do a remote erase of the info

on the phone.

Your phone is ready to use. To learn how to make your first call, see Make

calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. Click the link in the email to do the following:

• Verif y you r Palm profi le.

14 Chapter 2 : Basics

NOTE If you want to erase data on your phone while you are still in possession of

the phone—for example, before you give it to someone else—don’t do a remote erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset

your phone).

For detailed information about your Palm profile, see Backup.

Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you have set it up, see Update your Palm profile settings.

Charge the battery

When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

WARNING Use only batteries and chargers that are approved by Palm with your

phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Use of unapproved third-party power supply accessories may damage the device and void the warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.

1 On the right side of your phone, open the charger/microUSB

connector. This is easier to do if you slide the keyboard out first.

2 Connect the small end of the USB cable to the charger/microUSB

connector.

See Maximizing battery life for tips on making your battery’s power last longer.

3 Connect the other end of the USB cable to the AC charger.

4 Plug the AC charger into a working outlet.

Chapter 2 : Basics 15

TIP You can also charge your phone battery by connecting your phone to your

computer using the USB cable. Charging this way takes much longer than using the AC charger.

• Buy an extra battery as a spare for periods of heavy use or long periods

when you cannot charge your phone. To purchase batteries that are compatible with your phone, go to palm.com/store.

Maximizing battery life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:

• Charge your phone whenever you can. Charge it overnight. The battery

has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.

• Set your screen to turn off automatically after a shorter period of inactivity

(see Set the interval for turning the screen off automatically).

• Keep your battery away from direct sunlight and other sources of heat.

Temperatures over 45 degrees Celsius (113 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless coverage,

your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turn wi re less

services off (airplane mode)).

• The fewer wireless connections you have, the less power is required of the

battery. Turn on airplane mode when you don’t need to be wirelessly connected. Airplane mode turns off your connection to your wireless service provider, and it also turns off Wi-Fi and Bluetooth. You can turn on Wi-Fi (see Wi-Fi) and Bluetooth (see Bluetooth separately when airplane mode is on. You can also turn off GPS (see

Location Services).

• If you set up an email account in the Email application, set the interval to

automatically download email to every two hours or less frequently (see

Enter advanced account settings).

• Lower the screen brightness (see Change screen brightness).

• Keep in mind that frequent use of instant messaging (IM) can reduce

battery life.

• Turn the phone completely off if you won’t be using it for an extended

period of time (see Turn everything (the screen and wireless services) on/

off).

wireless technology)

Turn the phone on/off

Your Pre phone’s screen can be turned on and off separately from its wireless services (which are the Phone , Wi-Fi , and Bluetooth applications). This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, do one of the following:

• Press power . Drag up to unlock the screen.

* Power

16 Chapter 2 : Basics

• Slide out the keyboard.

• Press Center . This wakes up the screen only when the keyboard is slid

out.

To turn the screen off, press power .

To save power, the screen dims automatically after a period of inactivity, then turns off. If you’re on a call when the screen dims and turns off, the call is not affected. To brighten the screen if it has dimmed, tap the screen.

TIP You can set how long the screen stays on during a period of inactivity (see Set

the interval for turning the screen off automatically).

Turn wireless services off (airplane mode)

Airplane mode turns off your phone as well as the Bluetooth® wireless technology and Wi-Fi features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.

When your phone is in airplane mode, the airplane mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the screen in the Launcher, Card view, and Phone. Your phone is not connected to any mobile network.

Do one of the following:

• Tap the upper-right corner of any screen to open the connection menu.

Ta p Turn on Airplane Mode.

• Press and hold power and tap Airplane Mode.

TIP When your phone is in airplane mode, you can turn the other wireless

features on individually. For Wi-Fi, see Tur n W i -Fi o n/o f f. For Bluetooth, see Tu r n

the Bluetooth feature on/off. To turn your phone back on, you must turn airplane

mode off.

Turn wireless services on

When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

• If airplane mode is turned on, you need to turn it off before you can

connect to your mobile network. Tap the upper-right corner of any screen to open the connection menu. Tap Tu rn of f A i rp la n e M od e .

Chapter 2 : Basics 17

When your phone locates a signal, your wireless service provider appears in the upper-left of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen.

When you are inside a coverage area, the bars of the signal-strength icon are filled in. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Turn everything (the screen and wireless services) on/off

On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do one of the following:

• Press and hold power , and tap Power. Tap Shut Down/Swap Battery, and tap Shut Down.

• Open Device Info and tap Reset Options. Tap Shut Down, and tap Shut Down again.

• To turn both the screen and wireless services back on, press and hold

power .

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it.

NOTE When you turn everything off, the phone’s alarms, ringer, and notifications

are also turned off.

18 Chapter 2 : Basics

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don't bear down.

To see short animations illustrating how to make gestures, go to

palm.com/support or tap Clips in Help on your phone (see Open applications for information on how to open Help).

Basic gestures

Ta p : Tap with the tip of the finger—not the fingernail. Tap fast and firmly,

and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

* Gesture area

You also need to know about the Center button. Press the Center button to do the following:

• When you’re working in an application, press Center to see Card view.

Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).

• When you’re in Card view, press Center to maximize the app in the center

of the view.

Swipe: A swipe is most often a horizontal gesture, from right to left or left to

right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view.

Chapter 2 : Basics 19

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.

Drag: Drag is the gesture you make for a slow scroll up and down, such as in

a list, in a document, or on a web page. Slide your fingertip slowly along the surface—no need to bear down.

You also make the drag gesture as part of a drag and drop.

Flick: As its name tells you, this is a quick gesture, great for scrolling long

lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen.

In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.

One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

20 Chapter 2 : Basics

If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.

Scroll gestures

Scroll a specific amount: Drag the screen in the desired direction.

Scroll fast: Flick the screen in the desired direction.

Stop scrolling: Tap or drag the screen while scrolling.

Zoom gestures

Zoom in/pinch out to increase the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.

Chapter 2 : Basics 21

Zoom out/pinch in to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together.

Zoom in or out a fixed amount (Web, Photos): Double-tap the screen.

Insert the cursor in a text field: Tap the location. See Cut, copy, and paste

information.

Move the cursor: Tap the location to insert the cursor. Press and hold the

orange key. Place your finger anywhere onscreen and drag your finger in

the direction you want to move the cursor.

Text se l e c t i o n g e sture s

TIP See Cut, copy, and paste information and Use the Copy All or Select All

feature for information on working with text you’ve selected.

22 Chapter 2 : Basics

Select text when you can see a cursor: Tap the location to insert the

cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

Select a paragraph of text: When you cannot insert a cursor in the text—

for example, on a web page or in an email you received—the smallest amount of text you can select is a whole paragraph. Press and hold

Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to

your selection (you can’t skip around). If you need to scroll down to select the next paragraph, release Shift , scroll, press Shift , and tap the paragraph. Tapping any part of the highlighted selection deselects it.

Delete a list item

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

Drag and drop

Tap and hold the item, drag it, and then lift your finger to drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo around the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent.

The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.

Chapter 2 : Basics 23

TIP To delete multiple list items, throw each one off the screen. If you get the

Delete confirmation prompt after throwing the first item, you don’t need to tap

it—just throw the second item, and the first deletion is confirmed automatically.

(see Reorder Quick Launch icons), or swap in whatever applications you like (see Change the applications that appear in Quick Launch).

NOTE If you have a notification or the dashboard is open (see View and respond

to notifications), you need to dismiss them to access Quick Launch.

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

Open an application in Quick Launch

Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon.

When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.

1 Drag up slowly from the gesture area to the screen.

NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from

the gesture area to the screen that displays Card view.

2 Move your finger to the application icon. When you see the app name

appear, lift your finger. The application opens.

Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch

24 Chapter 2 : Basics

Open an application in the Launcher

The Launcher displays all your applications that are not on Quick Launch. The Launcher includes multiple pages, which you can organize to group apps the way you want (see Reorder Launcher icons).

1 Press Center , and tap .

To close the Launcher, do one of the following:

• Press Center .

• Tap .

• Make the up gesture: Flick up from the gesture area to the screen.

TIP You can also open the Launcher by flicking up twice from the gesture area to

the screen. If you are in Card view, just flick up once to open the Launcher

2 To find the app you want, swipe up or down to see all the icons on a

page. Swipe left or right to see other pages.

1 Arrow indicates that you can swipe up to see partially or fully hidden icons. 2 Page indicators show that there are two Launcher pages to the right—swipe right to left

on the screen to see them.

Open an application using search

1 Press Center to open Card view.

2 Enter the name of the application.

3 When the application icon appears in the search results, tap it.

Work with applications

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimize the app and go back to Card view.

3 Tap the application icon.

Chapter 2 : Basics 25

To make the back gesture, swipe right to left anywhere in the gesture area.

Display all open applications (Card view)

2 Tap a card to maximize the application.

TIP You can also maximize the center card in Card view by flicking down from the

screen to the gesture area.

Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.

When an application fills the screen and you want to go to Card view, press

Center .

Move among open applications

1 In Card view (see Display all open applications (Card view)), swipe left

or right on the screen to see other open apps.

TIP You can set a preference to move among open apps without first going to

Card view (see Tur n a dv an ce d g es tu re s o n/o f f).

Reorder open cards

1 In Card view (see Display all open applications (Card view)), tap and

hold a card to further reduce the size of the cards.

TIP You can also tap anywhere on the screen around the cards to reduce the size

of the cards.

26 Chapter 2 : Basics

2 Tap and hold a card, and after the card becomes transparent, drag it to

another position.

Close an application

2 Tap and hold a Quick Launch icon, and after you see the visual cue

appear around the icon, drag it onto the Launcher.

3 Tap an icon in the Launcher, and after the visual cue appears around

the icon, drag the icon onto the Quick Launch bar.

• In Card view (see Display all open applications (Card view)), throw the

card off the top of the screen.

Change the applications that appear in Quick Launch

If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application except the Launcher.

1 Open the Launcher. Quick Launch appears at the bottom.

Reorder Quick Launch icons

You can change the position of any Quick Launch icon except the Launcher icon.

1 In Card view, tap and hold a Quick Launch icon.

2 After a halo appears around the icon, drag it to another location.

Chapter 2 : Basics 27

Reorder Launcher icons

1 In the Launcher, tap and hold an icon.

Enter and save information

2 After the halo appears around the icon, drag it to another location.

3 To move the icon to another page, drag it to the left or right edge of

the screen. Don’t release the icon until the new page appears.

Delete an application

You can delete applications that you installed on your phone.

1 While pressing and holding the orange key, tap the app icon.

2 Ta p Delete.

Use the keyboard

1 Orange button: Press to enter numbers, punctuation, and symbols that appear above the

letters on the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t

selection gestures).

2 Shift: See Enter uppercase letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field. See Enter information in a field.

6 Sym: See Enter characters from the symbols table.

TIP You can also delete an application you installed by opening the Launcher,

opening the application menu, and tapping List Apps. On the list of applications, tap and hold an app name or throw the app off the side of the screen, and then tap

Delete.

28 Chapter 2 : Basics

Enter uppercase letters

1 Press Sym to display the symbols table.

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift and press the letter key. The Shift symbol appears: . You

don’t need to hold down Shift while you press the letter key.

• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol

appears: .

• Tur n off C a ps Lo ck : Pr es s Shift .

Enter alternate keyboard characters

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

• Press the orange key and press the key for the character. The alternate

character symbol appears: . You don’t need to hold down the orange

key while pressing the second key.

• Enter a series of alternate characters: Press the orange key twice to

turn on Option Lock. The Option Lock symbol appears: .

• Turn off Option Lock: Press the orange key.

2 Narrow the list by pressing the key that corresponds to the character

you want. For example, to enter an é, press e. See the table below for a list of corresponding characters.

TIP The symbols and accented characters are grouped according to their

similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $.

TIP If you press the wrong key, press Backspace to return to the full list of

symbols and accented characters. You can then press another key.

3 Scroll to find the character you want.

4 Tap the character to insert it.

Symbols and accented characters

Table 2. Symbols and accented characters

Press Sym and press…

to select…

Enter passwords

You can see each character of a password only as you enter it, so be careful. Be sure Caps Lock and alternate character lock are off unless you need them. For information on how to enter characters, see Enter uppercase letters and

Enter alternate keyboard characters.

Enter characters from the symbols table

You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters.

a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [ ] { } < >

« » Ø μ |

b or B ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

c or C © ç Ç ¢

d or D † ‡

e or E é è ë ê ē É È Ë Ê € ¹ ¼ ½

h or H ¢ € £ ¥ ƒ

i or I í ì ï î Í Ì Ï Î ÷ ‰

j or J ¡

k or K :-) :-( ;-)

Chapter 2 : Basics 29

Table 2. Symbols and accented characters

To accept the information you entered, do one of the following:

Press Sym and press…

l or L ` ‘ ’ ‚ "

m or M μ

n or N ñ Ñ ¿

o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « »

p or P ¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

q or Q \ ~ |

r or R ® ²

s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø |

t or T ™ ³ ¾

u or U ú ù ü û Ú Ù Ü Û [ ] { } < > « »

v or V ^

w or W ÷ ^ ±

x or X x ¤

y or Y ÿ ý Ÿ Ý ¥ [ ] { } < > « »

zž Ž •

to select…

• Tap outside the field.

• Press Enter . If a screen contains multiple fields, pressing Enter accepts

the information you just entered and jumps the cursor to the next field.

• When you are done entering information on the screen containing the

field, make the back gesture to accept the information and back out of the screen (see Go up one level in an app (back gesture)).

Select items in a list

Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features.

Lists are hidden until you tap the currently displayed option for that list.

1 Tap the currently displayed option to open the list. For example, when

creating a new event in Calendar, tap No Reminder to display the list of reminder options.

, or _ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

. … ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

@° • Ø

Enter information in a field

You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information).

Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-corrects the word. To cancel the auto-correction, press Backspace .

30 Chapter 2 : Basics

2 Tap the list it em yo u wa nt .

Cut, copy, and paste information

You can copy any selectable text, and you can cut any selectable text that you yourself entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures).

1 Select the text you want to cut or copy (see Text selection gestures).

TIP You can also use keyboard shortcuts to cut, copy, and paste. After selecting

the text or inserting the cursor, press and hold the gesture area until a light appears under the surface of the gesture area, and press X (cut), C (copy), V (paste), or A (copy/select all, in the apps that support this feature).

Use the Copy All or Select All feature

Some applications offer a Copy All menu option. For example, in Messaging, you can start or open a conversation, open the application menu, and tap

Edit > Copy All. This saves the entire conversation as plain text, which you

can paste in a memo, email message, and so on.

Other apps offer a Select All menu option. For example, in Memos, you can open a memo, open the application menu, and tap Edit > Select All. This highlights the full memo text, which you can cut or copy.

Some apps offer both the Copy All and Select All features to perform different text-selection tasks:

• Email: In an open email message in Email, use Copy All to copy the entire

message (including header info such as sender, recipient, and subject), or use Select All to select just the message body text.

• Contacts: On the contact details screen, use Copy All to copy the

contents of the contact entry as plain text; or, on the contact edit screen, insert the cursor in a field and use Select All to highlight the contents of that field.

2 Open the application menu and tap Edit > Cut or Copy.

3 Open the app and insert the cursor where you want to paste the text

(see Text selection gestures).

4 Open the application menu and tap Edit > Paste.

Save information

• On most screens, your information is saved automatically. Just make the

back gesture to close the screen (see Go up one level in an app (back

gesture)), and your info is saved at the same time.

• Your info is also saved if you minimize an app screen to a card and throw

the card off the top of the screen to close the app.

• On screens with a Done button, tap Done to save your information.

Chapter 2 : Basics 31

Use the menus

Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services.

• Drag down from the upper-left corner of the phone (above the

screen) onto the screen.

Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos).

To get the most out of your phone, it’s a good idea to familiarize yourself with the additional features available through the menus in various applications.

Open the application menu

The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help, and other application-specific commands.

1 Do one of the following:

• Tap the application name in the upper-left corner of the screen.

2 Tap a menu item to open it. If a menu item displays a right-pointing

arrow , tap the item to display the submenu for that item—for example, tap the Edit menu item to display the submenu containing Cut, Copy, and Paste items. If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.

32 Chapter 2 : Basics

Open the connection menu

Search to find info and make calls

The connection menu lets you manage wireless services—the phone,

Bluetooth

DID YOU KNOW? The connection menu also displays the current day and date

and the battery charge level.

wireless technology, and Wi-Fi.

1 Do one of the following:

• Tap the upper-right corner of the screen.

• Drag down from the upper-right corner of the phone (above the

screen) onto the screen.

Use universal search

You can search for contacts and applications on your phone, or search the web.

1 Open Card view (see Display all open applications (Card view)) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the search term or keyword (see Universal search

application keywords). As you type, search displays any contact names

and application names that match the character, or application names that are associated with the keyword (see Universal search application

keywords). As you continue typing, the search results narrow.

2 Tap a menu item to turn that wireless feature on or to display a list of

menu items for that feature (see Turn wireless services off (airplane

mode) for more information). If you see a downward-pointing arrow

at the bottom of the menu, scroll down to see additional menu

items.

TIP You can also start a search by copying text in another application, opening the

Launcher, and pasting the text. The text appears at the top of the screen as the search term. Note that you can’t paste text in Card view.

Chapter 2 : Basics 33

3 Do one of the following:

Table 3. Universal search application keywords

• To look up or get in touch with someone: Tap a contact name to

open the person’s contact information. Tap a phone number to dial it, an email address to send a message, and so on. If only the contact name is displayed, tap the name to display ways to get in touch. You can also tap Add Reminder to add a reminder message to the contact (see Assign a reminder message to a contact).

• To perform a web search: Tap the search term you entered to open a

list of web search options, and tap the option. If your search returns no contacts or applications, the web search options are displayed automatically.

• To open an application: Tap the application.

Universal search application keywords

If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your phone.

Table 3. Universal search application keywords

Application name Keywords

App Catalog Store

Backup Settings, Preferences

Application name Keywords

Location Services Settings, Preferences

Memos Notes, Stickies, Notepad

Messaging Text, SMS, MMS, IM, Instant Chat

Music Songs, Tunes, Audio

PDF View Acrobat

Phone Dial

Photos Pictures

Regional Settings Settings, Preferences

Screen & Lock Wallpaper, Security, Desktop, Brightness,

Unlock, Gestures, Settings, Preferences

Sounds & Ringtones Audio, Music, Volume, Vibrate, Silent, Settings,

Preferences

Tas ks To D o, Tod os , C hec kl ist

Updates Settings, Preferences

Videos Movies

Web Browser, Blazer, Internet

Yo uTu be Vi de os , Mo vi es

Bluetooth Settings, Preferences, Wireless

Calendar Datebook, Meetings, Events

Clock Alarm, Time, Watch

Contacts Addresses, People

Date & Time Clock, Settings, Preferences

Device Info Settings, Preferences, Reset

Doc View Word, Excel, PowerPoint

Email Mail

Google Maps Maps

34 Chapter 2 : Basics

Search within an application

In applications such as Contacts, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number. See the individual application sections for details.

You can also enter a search term in the Help application to search for help content related to the term.

View and respond to notifications

Respond to a notification

Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more.

View all your notifications

For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen.

1 Tap anywhere on the bottom of the screen to display your

notifications.

Do one of the following:

• Tap the notification to act on it.

• For some types of notifications, throw the notification off the side of the

screen to dismiss it.

TIP By default, if a notification arrives when the screen is off, the gesture area light

pulses. You can turn this feature off (see Get notifications when the screen is off).

2 Tap a notification to act on it. If a notification icon has a number next

to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on.

Some notifications give you multiple options. For example, on a calendar notification, tap the calendar icon to open Calendar in Day view with the event displayed, or tap the event name to open the event details screen. A missed call notification gives you options to call the number, view and call alternate numbers for a contact, send a text message, view a contact entry, or add a number to Contacts.

Chapter 2 : Basics 35

Reorder notifications and other dashboard items

Respond to a system software notification

The area that displays all of your notifications (see View all your

notifications) is called the dashboard.

• Tap and hold a dashboard item, and then drag it to a different location.

• Throw a dashboard item off the side of the screen to dismiss it.

Update the software on your phone

Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification). When you update your phone’s operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see Manually check for

system updates).

What’s more, both Palm and many application developers make updates available for applications you have installed on your phone. You can check in App Catalog at any time for application updates (see Update downloaded

applications).

In addition to receiving update notifications, you can manually check for software or application updates at any time (see Manually check for system

updates).

When you get a notification that a system update is available, do one of the following:

• Ta p Install Now twice. When installation is complete and the phone

resets, tap Done.

• Ta p Install Later. The next time you charge your phone, you receive

another update notification. You can again choose whether to install the update now or later. You have ten minutes to decide; otherwise, the update installs automatically.

NOTE You can use your phone while updates are being downloaded, but you

cannot use your phone to make calls (including emergency calls) while updates are being installed.

IMPORTANT Do not remove the battery while updates are being installed.

Here is some additional information about system updates:

• If you have Wi-Fi turned on and the battery has at least a 30% charge,

your phone automatically downloads a system update if one is available— you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability for two days.

• If you do not have Wi-Fi turned on anytime within two days of an update’s

becoming available, your phone automatically downloads the update over your wireless service provider’s network as long as the battery has a 30% charge and you have an EvDO data connection, as indicated by the icon at the top of the screen.

• If the battery has less than a 30% charge, you must charge the battery

before you can download or install an update.

36 Chapter 2 : Basics

• To avoid roaming charges, updates are not downloaded if your phone is in

roaming coverage.

• If you do not install an update immediately after downloading it, you are

prompted to install the update the next time you charge your phone. You can choose whether to install the update now or later. You have ten minutes to decide; otherwise, the update installs automatically.

Manually check for system updates

1 Open Updates .

2 If a message appears stating that a system update is available, do the

following:

• Ta p Download Now.

• When prompted, tap Install Now.

• After installation has finished and the phone resets, tap Done.

IMPORTANT Do not remove the battery while updates are being installed.

NOTE After you download the Palm webOS 1.4.0 update, you can download

future updates over a 1xRTT connection, as indicated by the the screen. Tap Updates and then tap Download Now.

icon at the top of

Chapter 2 : Basics 37

Use App catalog to shop for new applications

Browse applications in App Catalog

Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.

NOTE Applications you installed on your old Palm OS® by ACCESS or Windows

Mobile smartphone do not work on your Pre phone because your Pre phone uses the new Palm old favorites. Or purchase the Classic app from App Catalog. Classic enables you to run Palm OS applications on your Pre phone.

1 Open App Catalog .

2 Review the terms of use and tap Accept.

3 Swipe right or left on the thumbnails to see featured and popular

applications, or do one of the following:

webOS™ platform. Check App Catalog for a new version of your

• To find the most recently added apps: Tap Recent.

• To find the most popular apps: Tap Popular.

4 (Optional) To sort the list of applications or to browse results by date,

name, rating, or price, tap one of the icons at the bottom of the screen, and tap a sort icon.

• To se ar c h b y na me : Ta p Search, enter the search term, and press Enter .

• To search apps by category: Tap Explore. Tap to see a list of

categories. Tap to see a tag cloud.

DID YOU KNOW? In a tag cloud, categories that have more items or more

popular items appear in a larger font size, giving you a visual clue as to which categories you might want to explore.

38 Chapter 2 : Basics

5 When the app you want appears, tap the name to display app details.

6 On the app details screen, do any of the following:

• Tap a screenshot to see a larger view.

• Ta p Reviews to read all reviews.

• Ta p Share and then tap Email or Te xt M e s sa ge to share info about

an app with a friend.

• Ta p Developer Website to go to the app developer’s home page.

• If available, tap Support to go to the developer’s product support

page.

Download a free application

BEFORE YOU BEGIN Before you download an app, make sure you have

enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone.

4 If the application uses Location Services a notification appears (see

Location Services). Tap Continue.

5 To open a downloaded app, tap Tap t o L au nc h . The app also now

appears as an icon on the first page of the Launcher, so you can open it from the Launcher as well.

Buy an application

BEFORE YOU BEGIN Before you download an app, make sure you have

enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone.

1 Open App Catalog .

2 Browse to the app you want (see Browse applications in App Catalog).

3 Tap the app name, and then tap Download for [amount].

4 If the application uses Location Services, a notification appears (see

Location Services). Tap Continue.

5 Do one of the following:

• To buy the app: If required, enter your Palm profile password to

authorize the purchase and tap Continue.

• To set up a billing account: Tap Continue, enter your Palm profile

password, and tap Continue. See Set up a billing account.

If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Customer Support for help.

6 Ta p OK.

1 Open App Catalog .

2 Find a free app you want (see Browse applications in App Catalog).

3 Tap the app name, and then tap Download for free.

DID YOU KNOW? After you purchase an application, you can tap Reviews on

the app details screen to see reviews from others. Or, on the Reviews screen, tap

Review to write a review.

Chapter 2 : Basics 39

7 To open a downloaded app, tap Tap to La u n c h. The app also now

appears as an icon on the first page of the Launcher, so you can open it from the Launcher as well.

TIP If you delete a purchased application you can reinstall it without paying for it

again (see Manage applications).

5 To launch the updated app, tap Tap to La un c h .

Set up a billing account

1 Open App Catalog .

2 Do one of the following:

Manage applications

1 Open App Catalog .

2 Tap and tap Applications.

3 Tap the app name.

4 Do one of the following:

• To report a problem with an application: Open the application menu

and tap Report A Problem.

• To share info about an app: Tap Share on the app details screen and

then tap Email or Te xt M e s sa ge .

• To delete an application: Open the application menu, tap Delete

Application, and then tap Delete.

• To reinstall a deleted application: Search for the application (see

Browse applications in App Catalog). Tap the app name and tap

Download again for free. You do not need to buy the app again.

Update downloaded applications

• Tap an app you want to buy, and tap Continue.

• Open the application menu, tap Preferences & Accounts, and tap

Add Account.

3 Enter your Palm profile password and tap Continue.

NOTE If you enter an incorrect Palm profile password three times, a message

appears that explains how you can contact Customer Support for help.

4 Select a credit card, enter details of your credit card and billing address,

and tap Submit.

IMPORTANT Your credit card details are not stored on your phone. They are

encrypted and stored in your Palm profile.

5 Ta p OK to verify your email address. Purchase receipts are sent to this

address. Tap Change This Address if you want to change the email address.

6 In Password is Required, select one of the following:

1 Open App Catalog .

2 Tap .

3 Ta p Updates. The list shows apps that have an available update.

4 Tap an app name and tap Update Available.

40 Chapter 2 : Basics

Once every 4 hours: You must enter your password the first time you

make a purchase. If you make any other purchases within four hours, you don’t need to enter your password again. After four hours, you enter your password again for the first purchase, which starts a new four-hour clock.

Every Purchase: You must enter your password for each purchase,

regardless of the time interval.

Update or delete a billing account

1 Open App Catalog .

2 Open the application menu and tap Preferences & Accounts.

3 Tap yo ur a cco un t n a me .

4 Enter your Palm profile password and tap Continue.

5 Do one of the following:

When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.

BEFORE YOU BEGIN Before you copy files from your computer, make

sure you have enough storage space on your phone to fit the file. Open

Device Info and look at the Available field under Phone.

1 Connect your phone to your computer using the USB cable.

2 On your phone, tap USB Drive. On your computer, your phone

appears as a removable drive.

• Edit the account information: Change the information as needed and

tap Submit.

• Delete the account information from your phone: Tap Remove

Account.

Copy files between your phone and your computer

Copy files and folders using USB Drive mode

You can copy any type of file from a computer to your phone, and from your phone to your computer, by putting your phone in USB Drive mode.

After you copy a file to your phone, you can open the file if your phone has an application that supports the file type. You can open many file formats for photos, videos, and music; Microsoft Office files; and PDF files. You can also copy ringtones that you download from your computer’s web browser.

IMPORTANT All files that you store on the USB Drive of your phone are not

backed up to your Palm profile, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your phone just in case you lose your phone or you must do a full erase of the info on your phone.

3 On a Windows computer, if the Found New Hardware wizard opens,

click Cancel to close the wizard.

4 Open My Computer (Windows XP), Computer (Windows Vista/

Windows 7), or Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders.

5 On a Windows computer, to end the connection safely, right-click the

drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the

Tr a sh . Trash changes to Eject.

6 Disconnect the USB cable from the computer and the phone when

the USB drive screen is no longer displayed on your phone.

TIP If you use iTunes 9.0.1 or earlier, you can synchronize non-DRM photos, videos,

and music files from your computer to your phone using Media Sync mode (see

Enable media sync).

Delete files and folders using USB Drive mode

When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.

Chapter 2 : Basics 41

1 Connect your phone to your computer using the USB cable.

2 On your phone, tap USB Drive. On your computer, your phone

appears as a removable drive.

3 On a Windows computer, if the Found New Hardware wizard opens,

click Cancel to close the wizard.

4 Open My Computer (Windows XP), Computer (Windows Vista/

Windows 7), or Finder (Mac), double-click the drive representing your phone, and delete the files or folders.

5 On a Windows computer, to end the connection safely, right-click the

drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the

Tr as h . Trash changes to Eject.

6 Disconnect the USB cable from the computer and the phone when

the USB drive screen is no longer displayed on your phone.

Copy music, photos, and videos using third-party software

Besides using USB Drive mode to copy your photos, videos, and DRM-free music from your computer to your phone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions.

If, however, you prefer to leave your personal data on your computer and sync it directly with the data on your phone, there are third-party solutions (sold separately) available to enable you to do that. For more information, go to palm.com/sync-solutions.

KEY TERM DRM-free: Describes a file that is not protected by Digital Rights

Management. DRM-free music files can be copied as many times as you like and can be played on your Pre phone.

Sync personal data using third-party software

You can set up online accounts like Google and Exchange to sync your contacts (see How do I add names and other info into Contacts?) and calendar events (see How do I get events into Calendar?).

42 Chapter 2 : Basics

Data transfer

If you have data such as contacts or calendar events in a desktop organizer such as Palm by ACCESS or Microsoft Outlook that data to your Palm

Pre™ phone.

Desktop software

, you can transfer

From a Windows computer, you can transfer contacts, calendar events, tasks, and memos/notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later. From a Mac computer, you can transfer contacts, calendar events, and tasks from Address Book and iCal.

In this chapter

44 Data transfer overview 44 How do I get data from my old phone? 44 How do I get data off my computer? 46 I’m already using Google, Facebook, Yahoo! and/or

Microsoft Exchange. How do I sync data?

46 I want to keep using my current desktop app and

sync with an online account on my phone

47 I don’t need to sync, but I do want a copy of my data

backed up somewhere besides my phone

47 I’d rather sync directly with my computer

Chapter 3 : Data transfer 43

Data transfer overview

While you have many options for transferring data, Palm recommends that you take advantage of the Palm online account—for example, if you don’t have a Google account, we recommend that you create one and store your data there (see How do I

add names and other info into Contacts?, How do I get events into Calendar?, and How do I send and receive email on my phone?).

If you don't want to sync with an online account, there are other ways to get data on your phone. See I’d rather sync directly with my computer.

Consider carefully whether you want to be able to access and change your data somewhere besides your phone. If you do, do you prefer the other means of access to be a website (for example, Google), or to be software that is installed on your computer? In either case, you can set things up so that you can synchronize new or changed data between your phone and the other data location.

You can also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see Backup). You can’t access this data anywhere but on your phone. However, your data is backed up, and in an emergency (such as a lost or stolen device), you can remotely remove the data on your lost or stolen phone and restore it to a new Pre phone.

Synergy™ feature by putting your data in an

Do you want to sync your personal information between your Pre phone and Google or Exchange, but first need to get your data out of an old phone that you want to stop using? You can do a one-time, one-way export of data to your Pre phone, and then if you choose to, use the Synergy feature to sync the data to Google or Exchange.

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Microsoft Exchange (speak to an IT person at your

company).

2 Open Contacts on your Pre phone.

3 Enter your username and password for the Google or Exchange

account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 Go to one of the stores of your wireless carrier and ask a support agent

for help in transferring data from your old phone. When you’re ready to transfer data from your old phone, be sure to tell the agent which account to transfer the data to.

How do I get data off my computer?

How do I get data from my old phone?

44 Chapter 3 : Data transfer

Do you want to sync your personal information between your Pre phone and Google or Exchange, but first need to get the data out of a desktop app that you want to stop using? You can do a one-time, one-way export of data

to your phone, and then if you choose to, sync the data to Google or Exchange.

These are the desktop apps that the DTA works with, and the data that the DTA transfers to your phone:

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Microsoft Exchange (speak to an IT person at your

company).

2 Open Contacts on your Pre phone.

3 Enter your username and password for the Google or Exchange

account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 To transfer data from a desktop app that you want to stop using, go to

palm.com/migrate-pre for more information about the Data Transfer

Assistant (DTA)—it’s a free download from Palm.

About the Data Transfer Assistant (DTA)

The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Pre phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.

Table 1. DTA: application data transferred

Operating system

Windows XP, Vista or 7 (32bit or 64bit)

Mac OS

10.5

Desktop

Contacts Calendar Tasks Memos/

application

Outlook 2003

or later

Palm Desktop

Ye s Ye s Ye s Ye s

v6.2.2

Address Book Yes

iCal Yes Yes

notes

Note the following:

• Depending on the amount of data you are transferring, it can take up to an

hour to transfer data with the DTA.

• On Vista, only Outlook 2007 is supported.

• If you have an earlier version of Palm Desktop, you can download version

6.2.2 for free from palm.com/desktop. Install it, sync with your old Palm device, and then use the DTA to transfer your data.

• Do you use Palm Desktop on the Mac? Don’t worry, you can export your

contacts, calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to palm.com/

migrate-pre.

IMPORTANT The DTA is not synchronization software. It is meant to be used

once per desktop app, to export your info from the desktop app to an account on your phone.

Chapter 3 : Data transfer 45

I’m already using Google, Facebook, Yahoo! and/

1 Open Contacts .

or Microsoft Exchange. How do I sync data?

If you are already using Google, Facebook, Yahoo!, and/or Exchange to manage your calendar and contacts, then all you need to do to sync data to your phone is set up one or more of these accounts on your phone. The data syncs automatically.

Table 2. Online account sync table

Set up your Pre phone to sync with...

To sy nc this da ta.. .

2 Enter your account credentials for your Google, Facebook, Yahoo!, or

Exchange account. See Use Contacts for the first time.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the credentials you entered in Contacts.

I want to keep using my current desktop app and sync with an online account on my phone

Google Contacts and calendar events

Exchange Contacts, calendar events, and tasks

Yahoo! Contacts and calendar events

Facebook Contacts and calendar events

NOTE Changes you make in your Yahoo! or Facebook account on the web show

up on your phone. There’s nothing you have to do. Contacts and calendar events you add or change on your phone, however, do not automatically update your Yahoo! or Facebook account on the web.

46 Chapter 3 : Data transfer

If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook or Palm solution.

Download and install a third-party application (sold separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account, and your phone also syncs with Google.

1 On your computer, set up an account on the Google website (go to

Desktop by ACCESS on Windows—consider adopting this

gmail.com).

2 Open Contacts on your Pre phone.

3 Enter the account credentials for your Google account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 Install a third-party application on your computer that enables you to

sync with Google. Go to palm.com/migrate-pre to learn about available third-party sync solutions.

5 Follow the instructions of the third-party app to sync the data in your

desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.

I don’t need to sync, but I do want a copy of my data backed up somewhere besides my phone

Use the Data Transfer Assistant to move your data into your Palm profile account. For information on your Palm profile account, see Backup.

I’d rather sync directly with my computer

Would you rather sync your Pre phone directly to your computer without going through the web? Download a third-party application (sold separately) that enables synchronization of your phone and your desktop app.

1 Go to palm.com/migrate-pre to learn about third-party applications

that enable you to sync your phone with your computer using Wi-Fi.

2 Follow the instructions given by the third-party vendor to install the

app on your computer.

NOTE You may also have to install another part of the application on your phone.

Follow the instructions of the third-party vendor.

Chapter 3 : Data transfer 47

48 Chapter 3 : Data transfer

Phone

You can effectively manage multiple calls. You can answer a second call, swap between calls, and set up a three-way conference call. You can also work with other applications while on a call. Your Palm

Pre™

phone helps you to do all these tasks with ease.

In this chapter

Chapter 4 : Phone 49

Make calls

For information on turning the phone off and back on, see Turn the phone

on/off.

Dial using the onscreen dial pad

TIP Press Backspace or tap the onscreen backspace icon (to the right of the

number you enter) to delete numbers you’ve entered one at a time. Tap and hold the icon to delete all the numbers.

TIP You can paste numbers copied from other applications—for example, from an

email message or a memo—into the dial pad.

TIP To enter +, tap and hold 0 onscreen.

The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

1 Open Phone .

2 Tap the dial pad numbers to enter the number.

Dial by contact name using universal search

1 Open Card view (see Display all open applications (Card view)) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the contact first or last name, or initials.

3 Tap one of the contact’s phone numbers to dial it. If only the contact

name is displayed, tap the name to display the phone numbers for that contact, and tap the number.

3 Tap to dia l.

50 Chapter 4 : Phone

Dial using the keyboard

Dial by contact name in the Phone application

1 In the Launcher, Card view, or Phone, use the keyboard to enter the

number. You do not need to press the orange to enter numbers, *, or #.

2 When you finish entering the number, tap it to dial.

See How do I add names and other info into Contacts? for instructions on adding contacts to your phone. You can also look up and dial contacts using universal search (see Dial by contact name using universal search).

1 Open Phone .

2 Using the keyboard, enter a name or initials until the contact you want

appears.

TIP You can also enter a number with the keyboard when the dial pad is

displayed. After entering the number, tap the onscreen dial icon to dial.

TIP To enter +, press and hold the 0 key on the keyboard.

Dial using a speed dial

See Assign a speed dial to a contact for instructions on creating a speed dial.

• In the Launcher, Card view, or Phone, press and hold the speed-dial key

you assigned to the number.

DID YOU KNOW? If you press E, R, or any other key that displays both a letter

and a number, you see both matching names and numbers onscreen.

DID YOU KNOW? If your company uses Microsoft Exchange Server with a

Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.

3 Tap the number.

Chapter 4 : Phone 51

TIP If you do not want contact matches to appear when you type a number on

the keyboard, you can turn off the Show Contact Matches preference (see Show

contact matches). When this preference is off, you can still dial by contact name in

the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Redial the last number dialed

1 Open Phone .

1 If a phone number appears as an underlined link, tap the number. This

displays the dial pad with the number already entered.

2 Tap t o di al .

TIP In Messaging, you can dial a contact from a conversation by tapping Te x t or

the IM account name in the upper-right corner of the screen to open a list of phone numbers you have for that contact, and then tapping the number you want to call.

2 Tap . When the contact name or number appears at the top of the

screen, tap again to dial.

Dial your national emergency number

1 Press power to wake up the screen.

2 Press Center to display Card view.

3 Enter the emergency number, and tap the number to dial. If the phone

is turned off, a notification appears prompting you to turn it on. You don't have to press the orange key to enter numbers.

Dial from another application

If a phone number appears in another application as an underlined link, you can begin dialing the number directly from that application. For example, you can dial phone numbers that appear in web pages, in messages (email, text, or multimedia), or in calendar events.

Receive calls

If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turn the phone on/off). When your phone is off, your calls go to voicemail.

TIP You can pick the ringtone for incoming calls (see Select the ringtone for

incoming calls). You can set a ringtone for individual contacts as well (see Add a ringtone to a contact).

52 Chapter 4 : Phone

Answer a call

Do one of the following:

• If the screen is on when the phone starts ringing, tap .

• If the screen is off, drag up to unlock the screen and answer the call.

DID YOU KNOW? If you are playing music or a video on your phone and a call

arrives, playback pauses automatically and resumes when you hang up or ignore the call.

TIP You can see a photo of the person calling you by assigning a caller ID photo.

See Add a photo to a contact.

Silence the ringer on an incoming call

• Press power .

• Press volume.

• Slide the ringer switch off (red means off). This silences the ringer and

any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.

Ignore a call

To send a call immediately to voicemail, do one of the following:

• Tap .

• Press power twice.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller’s contact entry, where you can select a reply method. To reply to a caller who’s not in your Contacts list, go to your call history (see View your call history).

Use voicemail

Set up voicemail

1 In the Launcher, Card view, or Phone, press and hold 1 . When the

search results screen appears, continue holding 1 until the Phone application appears.

2 Follow the voice prompts to set up your voicemail.

When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.

Chapter 4 : Phone 53

Listen to voicemail messages

Manage a call

1 Do one of the following:

• In the Launcher, Card view, or Phone, press and hold 1 .

• Tap a voicemail notification at the bottom of the screen.

• Open Phone . Then tap .

• Open Phone . Then tap and hold 1 onscreen.

2 Follow the voice prompts to listen to your messages.

What can I do during a call?

Your phone offers many advanced telephone features, including call waiting and three-way conferencing. These features depend on your service plan. Contact your wireless service provider for more information.

While you’re on a call, info about the call appears on the call screen. When you’re on a call, you can open other applications and work in them, and you won’t lose your call. See Open applications.

If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact.

Do any of the following:

• Put the call on speakerphone: Tap .

• Mute the microphone so you can’t be heard: Tap .

TIP You don’t need an on-hold button to put a call on hold. Just tap the mute icon

to mute your end of the line.

54 Chapter 4 : Phone

• Open the dial pad to enter numbers for navigating phone trees,

responding to prompts, and so on: Tap .

• Add a call: See Make a second call.

• Adjust call volume: Press Vol um e.

* Vo l um e

DID YOU KNOW? You can send and receive text messages during a call. This is

a great way to stay connected with friends and colleagues during a long call (see

Create and send a text or multimedia message).

End a call

NOTE You cannot send or receive multimedia messages using a Wi-Fi network.

1 Open the Launcher or Quick Launch while on a call.

2 Tap the other application.

3 Tap the call notification at the bottom of the screen to return to the call

screen.

Do one of the following:

• Tap .

• If a headset is attached, press the headset button.

Use another application while on a call

While you’re on a call, you can use many other applications on your phone, for example, the personal information applications (Contacts, Calendar, and so on). You can also send and receive text messages. But you can use the network for only one activity at a time—phone or data—so you cannot use the network to browse the web, send and receive email, or send and receive multimedia or instant (IM) messages.

Make a second call

1 While on a call, tap .

2 Dial the second call.

Answer a second call (call waiting)

When a second call notification appears, tap . The first call is put on hold.

Chapter 4 : Phone 55

Switch between two calls

• Tap to put the active call on hold and switch to the other caller.

Make a conference call

When you’re on a call, you can make a second call and create a three-way conference call, provided that the service is available in your area. Please contact your wireless service provider for more information. Additional charges may apply and minutes in your mobile account may be deducted for each call you make.

1 Make a first call, and then make a second call. This is the limit of

conference callers. Check your service plan about conference calls.

2 Tap to create the conference call.

3 Do one of the following:

• Tap to end all calls.

• Ask one of the callers to hang up, so you can stay connected to the

other caller.

Look up or send a message to a contact

When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts. With the contact entry open, you can do the following:

56 Chapter 4 : Phone

• Tap to send the contact a text message. For example, if the contact is

on hold while you’re having a long conversation with a second caller, you can send the contact a text stating you’ll call him or her back.

• Ta p Edit to edit the contact entry. For example, if a contact gives you his

or her new email address while you’re talking, you can enter the address during the call.

What’s my number?

1 Open Phone .

2 Open the application menu and tap Preferences. Your phone number

appears at the top of the Phone Preferences screen.

3 (Optional) If a call history entry includes a number next to the call icon

on the left, this indicates that you made and/or received that number of calls in a row to or from that number. Tap the entry to see the individual call entries.

4 Do any of the following:

TIP You can also see your phone number by opening Device Info. The number

appears as the first entry under Phone.

View your call history

1 Open Phone .

2 Tap .

• Switch the types of calls displayed: Tap All Calls or Missed Calls.

• Call a number: Tap the number.

• Display other options for the contact or number: Tap or the

contact picture to the right of the number.

DID YOU KNOW? If you had calls to or from a contact using more than one of

that contact’s phone numbers, all calls are collapsed into a single entry, and the most recently used number is displayed.

• Delete a call history entry: Throw the entry off the side of the screen.

Ta p Delete to confirm.

• Clear the call history: Open the application menu, tap Clear Call

History, and tap Clear Call History to confirm.

Chapter 4 : Phone 57

Save a phone number to Contacts

You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.

Use a wired headset

Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your phone.

1 Do one of the following:

• Before dialing a number you entered in the dial pad: Tap Add to

Contacts.

• During a call: Tap .

• After a call: From the dial pad, tap . Tap to the right of the

number, and tap Add To Contacts.

2 Tap one of the following:

Add New Contact: Create a new contact for the phone number.

Add To Existing: Tap the contact you want to add the phone number

to.

Use a phone headset

You can connect the headset that came with your phone for hands-free operation.

WARNING If driving while using a phone is permitted in your area, we

recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

1 Connect the headset. While on a call, the icon changes to .

2 The headset button performs different actions depending on what’s

happening on the phone. Press the headset button once to perform any of the following tasks:

• Answer an incoming call

• Respond to call waiting

• Hang up a single active call or all calls on a conference call

3 If you want to stop using the headset, do any of the following:

• Switch from the headset to your phone’s speakerphone: Tap and

tap Speaker.

• Switch from the wired headset to a previously paired Bluetooth

hands-free device: Tap and tap the device name.

• Use your phone without the headset: Disconnect the headset.

Set up and use a Bluetooth® hands-free device

Your phone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth Stereo (with AVRCP media controls).

wireless technology version 2.1, with EDR and

58 Chapter 4 : Phone

After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters.

NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to

listen to music files on your phone. You cannot, however, use a mono Bluetooth headset to listen to music files.

1 Open Bluetooth .

2 If the Bluetooth setting at the top of the screen is off, tap Off to switch

the Bluetooth feature from Off to On.

3 Ta p Add device and tap the device name.

4 To use a Bluetooth device with your phone, follow the instructions that

came with the Bluetooth device.

5 To switch to another Bluetooth device while on a call: Tap and tap

the new device name. You can also tap Handset or Speaker to use your phone without the headset.

Customize phone settings

Use Phone Preferences to customize phone settings.

TIP If you make a Bluetooth connection with a car kit, you might get a notification

on your phone asking if you want to upload contacts to the car kit. Tap Allow to upload contacts. If you later want to delete the contacts from the car kit, check the car kit documentation for instructions.

For more information on using the Bluetooth feature on your phone, see

Bluetooth

wireless technology.

Show contact matches

By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, both numbers and letters appear and your phone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only, and no search is done in Contacts.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In Show Contact Matches, tap On or Off.

Chapter 4 : Phone 59

TIP If you turn off the Show Contact Matches preference, you can still perform a

contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Use dialing tones

Dialing tones, also known as DTMF tones, are the tones that play when you press a key to dial. A short tone plays briefly and then stops, no matter how long you press the key. A long tone plays until you release the key.

5 Ta p Done.

Example: A complete phone number in your company’s phone system has

11 numbers, for example, 1-408-555-1122. When dialing from a phone that’s part of the system, you need to dial only the last five digits (51122). When you create a dialing shortcut on your phone, you select “5 digit numbers” for

When I Dial and enter “140855” in Use This Dialing Prefix. So when you

dial your co-worker’s five-digit extension (81122), your phone automatically dials the whole number: 1-408-555-1122.

Set roaming and data usage preferences

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In DTMF tones, tap Short or Long, and then tap the option you want.

Use dialing shortcuts

Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 Under Dialing Shortcuts, tap Add new number.

4 Set the following:

When I Dial: Tap this field and select the number of digits you need to

enter to have your phone add a dialing shortcut.

Use This Dialing Prefix: Enter the prefix to be added at the beginning

of the dialed number. The combination of prefix and digits you enter must add up to a complete phone number.

Use roaming and data usage preferences to set options for using your phone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 Under Network, set any of the following:

Allow voice roaming: Set whether to allow phone calls when you are

roaming.

Data roaming: Set whether to allow web browsing, email,

multimedia messaging, and instant messaging when you are roaming.

Data Usage: Set whether to turn data services—web browsing, email,

multimedia messaging, and instant messaging—On or Off.

Enable TTY/TDD

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.

60 Chapter 4 : Phone

You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission.

NOTE When TTY is enabled, you cannot use the headset jack for anything else,

and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.

1 Connect a TTY/TDD device to your phone using the headset jack.

2 Open Phone .

3 Open the application menu and tap Preferences.

4 In TTY/TDD, tap Off to switch TTY/TDD from Off to On.

Chapter 4 : Phone 61

62 Chapter 4 : Phone

Email, text, multimedia, and instant messaging

Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the your wireless service provider data network or a Wi-Fi network. You can send and receive attachments as well.

And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.

In this chapter

64 Email 75 Messaging

Chapter 5 : Email, text, multimedia, and instant messaging 63

Email

How do I send and receive email on my phone?

Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink and Comcast), and web-based (like Gmail).

The Synergy™ feature makes it easy to synchronize all data from an online account. By setting up a sync account for one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Google contacts account in Contacts before you set up Gmail, when you first open Email, you find that your Gmail messages are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar app.

For email accounts that do not make use of the Synergy feature, you need to enter the settings for that account—such as username and password— directly in the Email application (see Set up email).

You can also use your phone's web browser to view your web-based email—just go to the email provider’s website.

Merged inboxes in Email

You can set up multiple email accounts on your phone. When you open Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account—or, thanks to the Synergy feature, you can see all messages from all your inboxes displayed in a single merged view called All inboxes.

1 Number to the right of All inboxes indicates total number of unread email messages. 2 Number to the right of individual folder name indicates number of unread messages in that

folder.

If you reply to a message when you’re working in All inboxes, the message is sent from the same account in which it was received.

If you create a new message when you’re working in All inboxes, the message goes out using the account you set as the default account (see Set

email preferences).

Set up email

BEFORE YOU BEGIN

• Before you use your phone to send or receive messages, check with your

wireless service provider for pricing and availability of email services and data rate plans.

64 Chapter 5 : Email, text, multimedia, and instant messaging

• Make sure your phone is on and you’re inside a coverage area before you

send or receive messages. If you want delivery of Microsoft Office

Outlook

email using Microsoft Direct Push, make sure that your IT organization uses Exchange Server 2007, or Exchange Server 2003 with Service Pack 2.

Set up email: Common providers

Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo! If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange, see Set up

email: Microsoft Exchange. If you have a less common email provider, see Set up email when automatic setup fails.

• If this is the first email account you set up: The email address you

used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account, tap Sign In, and tap Done.

• If you already set up an account that takes advantage of the Synergy

feature and want to set up another one: Tap Add An Account and enter the email address and password. Tap Sign In.

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter the email

address and password and tap Sign In.

4 Ta p Add An Account to add another account.

If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts.

1 Open Email .

2 The first time you open Email, do one of the following:

Set up email: Microsoft Exchange

Follow this procedure to get email from an Exchange account.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Mail server name or IP address for receiving mail

• Server domain name

• Your username and password

NOTE If your corporate Exchange system uses policies such as remote wipe and

password enforcement (including minimum password length, allowed number of failed password attempts, and other parameters), those policies are supported in your Exchange account on your phone. Check with your system administrator for details.

1 Open Email .

Chapter 5 : Email, text, multimedia, and instant messaging 65

2 The first time you open Email, do one of the following:

• If this is the first email account you set up: The email address you

used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account and tap Sign In.

• If you already set up an account that takes advantage of the Synergy

feature and want to set up another one: Tap Add An Account. Enter your username and password, and tap Sign In.

6 Enter info for the incoming and outgoing mail server as needed, based

on the server information you got from your email provider or system administrator (see BEFORE YOU BEGIN at the beginning of this procedure). You can enter either the server name or IP address in the

Incoming Mail Server field.

7 Ta p Sign In.

8 Ta p Add An Account to add another account.

Set up email when automatic setup fails

Follow these steps if automatic setup does not work for your email account.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Account type (POP or IMAP)

• Incoming and outgoing mail server names

• Incoming mail server username and password

• Incoming and outgoing server port numbers

• Any SSL requirements for incoming and/or outgoing mail

• Any authentication (ESMTP) requirements for outgoing mail

• Root folder (IMAP accounts only)

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter your

username and password, and tap Sign In.

4 Ta p OK, and tap Manual Setup.

5 Ta p Mail Type field, tap POP to display the list of options, and then

tap Exchange (EAS).

66 Chapter 5 : Email, text, multimedia, and instant messaging

1 If you have already started account setup and the “Unable To Sign In”

message appears, tap OK, tap Manual Setup, and skip to step 7. Otherwise, continue with step 2.

2 Open Email .

3 The first time you open Email, do one of the following:

• If this is the first email account you are setting up: The email address

you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account and tap Sign In.

• If you already set up an account and want to set up another one: Tap

Add An Account. Enter your username and password and tap Sign In.

Enter advanced account settings

These settings apply only to the account you select in step 3.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Set any of the following:

4 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter your

username and password.

5 Open the application menu and tap Manual Setup.

6 Tap th e Mail Type field and tap your account type.

7 Enter info for the incoming and outgoing mail server as needed, based

on the server information you got from your system administrator (see BEFORE YOU BEGIN at the beginning of this procedure).

8 Ta p Sign In.

Account Name: Enter the name that appears in the account list.

Full Name: Enter the name you want to appear in the From field for

messages you send.

Show Icon: Set whether a notification icon appears onscreen when a

new message arrives.

Play Sound: Set whether a sound plays when a new message arrives.

Chapter 5 : Email, text, multimedia, and instant messaging 67

Vibrate: Set whether your phone vibrates when a new message

arrives.

Signature: Tap to create a signature that’s added to outgoing

messages (see Add a signature to outgoing messages for more information).

Reply-to Address: Enter the address you want recipients to see and

reply to on your outgoing messages, if this is different from the email address you send the message from.

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Change Login Settings and tap the relevant fields to change the

account information.

Delete an email account

Sync deleted emails (POP accounts only): Set whether messages

should be deleted on the server when you delete them from your phone.

Show Email: Set how many days’ worth of messages to retrieve from

the server.

Get Email: Set how frequently to synchronize email for this account.

Default Folders (IMAP accounts only): Specify the folder where

messages you send, save as drafts, or delete are stored.

Remove Account: See Delete an email account.

Change Login Settings: See Change account login settings.

Change account login settings

When you change your password for an online email account, remember to make the change in the account settings on your phone.

1 Open Email .

When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account, and then tap Remove Email Account.

Create and send an email message

1 Open Email .

2 If this is the first time you opened the Email application, and you set up

at least one email account, tap Done. If you have not set up an email account, see Set up email.

68 Chapter 5 : Email, text, multimedia, and instant messaging

3 Tap .

4 (Optional) Tap From to change the email account you are using to

send the message. This option appears only if you have more than one email account set up on your phone.

5 In the To field, do one of the following to address the message:

• Enter a contact name, initials, or email address. Tap the email

address when it appears.

• Tap to open the full contact list. Tap the contact you want, or

enter a name or address to narrow the list.

• Enter the full email address for a recipient who is not a contact.

formatting, open the application menu and tap Edit > [the option

you want to turn off].

• To enter colored text: Open the application menu and tap Edit >

scroll down > Tex t Co l or . Tap the color and enter the text.

TIP To format text you already entered, select the text, open the application

menu, and tap Edit > [the option you want]. To turn off a formatting option, open

the application menu and tap Edit > [the option you want to turn off]. For text color, tap the black square.

10 (Optional) To set the priority for the message: Open the application

menu and tap Set As Normal Priority or Set As High Priority.

11 Tap .

Add attachments to a message

1 While composing a message, tap .

2 To locate a file, do the following:

• Tap an icon at the bottom of the screen to search for pictures,

videos, music files, or documents.

• Begin typing the file name.

TIP To take a new picture to send as an attachment, tap the photo icon at the

bottom of the screen and tap New Photo.

6 (Optional) Tap To to open the Cc and Bcc fields, and enter an address.

7 (Optional) Repeat steps 5 and 6 to enter additional addresses.

8 Enter the subject, press Enter , and enter the body text.

9 (Optional) To format body text, do one of the following:

• To enter bold, italic, or underlined text: Open the application menu

and tap Edit > [the option you want]. Enter the text. To turn off the

3 Tap th e fi le na me .

4 Repeat steps 1–3 to attach other files.

Save a message as a draft

• While composing a message, open the application menu and tap Save As Draft.

Chapter 5 : Email, text, multimedia, and instant messaging 69

Receive and read email messages

The Email application synchronizes messages anytime you open a mail folder. It also synchronizes messages on an automatic schedule—the default interval is every 30 minutes (see Enter advanced account settings for information on changing the interval).

5 (Optional) If the message contains a phone number in the subject line,

tap the number > to call it.

6 (Optional) If the message contains a URL in the subject line, tap it to

open the page in Web.

7 Tap or in the subject line to view the previous or next message.

Follow these steps to manually retrieve messages.

1 Open Email .

2 If the folders for the account you want are hidden, tap to display

the folders.

3 Tap the folder you want to check messages for. If synchronization

doesn’t start, tap .

TIP How can you tell if sync is happening? Look for the animated circular

movement around the number of messages in the upper-right corner of the screen.

4 Tap a message to open it.

8 To view messages for another account, make the back gesture (see Go

up one level in an app (back gesture)) to return to the account list, and

tap the account name.

Turn email notifications on/off

The settings you select here apply to individual email accounts. You can apply different settings to each email account.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap an account in Accounts, and turn Show Icon On.

4 Ta p Alert and tap one of the following for when you receive an email

notification:

Vibrate: The phone vibrates, and there is no other sound.

System Sound: The system sound plays (see Manage system sounds

and notifications).

70 Chapter 5 : Email, text, multimedia, and instant messaging

Ringtone: Select a ringtone to play when a notification arrives. If the

ringer switch is off, the phone vibrates.

Mute: No sound plays and the phone does not vibrate with a

notification.

Save or share an inline image

If a message contains an inline image—an image inserted right into the body text—you can share the image with someone else via email. If you choose this option, a new blank email message opens with the image file as an attachment.

If the image is in JPG, GIF, BMP, or PNG format, you can also save it to and view it in the Photos app.

1 With the message open, press and hold the orange key and tap the

image.

2 Ta p Copy to Photos (if available) or Share.

Open email attachments

• To open multiple attachments: Tap the list of attachment names to view

the attachments, and tap an attachment name to open the file.

You can receive any kind of file sent to you, but you can open an attachment only if your phone has an application that can open the file type.

• To open a single attachment: Tap the attachment name to download the

attachment. If the attachment is a supported file type (MP3, PDF, DOC, XLS, PPT, GIF, JPG), it opens automatically.

• To save an attached image that appears in the body of an email to your

phone: Tap the image to save it. If the image is in JPG, GIF, BMP, or PNG format, you can view it in Photos.

Save attachments

When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications.

1 Open the attachment (see Open email attachments).

2 Do one of the following:

• For pictures in JPG, GIF, BMP, or PNG format: Tap Copy To Photos.

• For other file types: Open the application menu and tap Save As. If

the Save As menu item is not available, you cannot save the attachment.

Chapter 5 : Email, text, multimedia, and instant messaging 71

To open a saved attachment on your phone, open the application that can display the attachment. The attachment appears in the list of available files. Tap the file to open it.

Add a contact from an email message

You can add a contact name or email address to your Contacts list directly from the To, Cc, or Bcc field of an incoming email message. You can either create a new contact or add the information to an existing contact.

1 In a message you received, tap the name or email address.

2 Ta p Add To Contacts.

3 Tap one of the following:

Add New Contact: Create a new contact for the name or address.

Reply to a message

1 Open a message.

2 Do one of the following:

• Reply to just the sender: Tap .

• Reply to the sender and all other addressees: Tap .

3 Enter the reply message text and tap .

Forward a message

1 Open a message and tap .

2 Address the forwarded message (see Create and send an email

message).

Add To Existing: Tap the contact you want to add the name or

address to.

View a contact from an email message

• In a message you’ve received from someone listed in the Contacts app,

tap the name to open the contact entry.

Search for an email message

You can search for messages in any email folder.

• In the folder containing the message, type a few characters of a name or

email address in the From, To, or CC line, or a few characters of the subject. Matching results appear as you type. Keep entering characters to narrow the list.

3 Enter the forwarded message text and tap .

Move a message to another folder

1 Open a message.

2 Open the application menu and tap Move to folder.

3 Tap the folder you want.

Mark a message as read or unread

1 Open a message.

2 Open the application menu and tap Mark as read/unread.

72 Chapter 5 : Email, text, multimedia, and instant messaging

Flag or unflag a message

Add a signature to outgoing messages

When you flag a message, a is placed beside the message in your Inbox. You might flag a message to highlight it as something that you need to return to.

1 Open a message.

2 Open the application menu and tap Set flag or Remove flag.

Show or hide message header details

1 Open a message.

2 Tap a recipient name to show details. Tap again to hide details.

Delete a message

Deleting a message moves it to your deleted items folder, so it’s still on your phone. Depending on your email account, this folder is called Deleted Items, Deleted, Trash, or something else.

If you accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your phone permanently, delete it from the deleted items folder.

A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account you want.

4 Ta p the Signature field and enter the signature text. To format the text

with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want].

TIP If you change the folder where you store deleted messages for an IMAP

account (see Enter advanced account settings), deleting messages from the folder removes them from your phone.

Do one of the following:

• In the message list: Throw the message off the side of the screen.

• In an open message: Tap .

View mail folders

1 Open Email .

Chapter 5 : Email, text, multimedia, and instant messaging 73

2 Do any of the following:

Set email preferences

• View all folders for an account: Tap .

• Open a folder: Tap the folder name.

• View folder information such as last sync and number of messages:

Open the folder, and then tap the folder header.

Add an email folder as a favorite

Favorites appear at the top of Account List view.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Set any of the following:

Smart Folders: Set whether to include All Inboxes and/or All Flagged

messages as favorites at the top of Account List view.

Accounts: Tap an account name to enter advanced settings (see Enter

advanced account settings).

2 If the folder you want is not displayed, tap to the right of the email

account name to display the folder.

3 Tap to the right of the folder name.

To remove a folder as a favorite, repeats steps 1 and 2 and tap to the right of the folder name.

74 Chapter 5 : Email, text, multimedia, and instant messaging

Default Account: Tap the account shown and then tap the account

you want to set as the new default. The default account is used to send a message if you create a new message in Account List view or in a merged folder view such as All Inboxes or All Flagged. If you have only one email account on your phone, the Default Account preference is not displayed.

Add An Account: See Set up email.

Reorder accounts

Send email messages from within another application

You can change the order of the accounts in Account List view.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap and hold the account name, wait for the visual cue, and then drag

the account up or down. This changes the order of the accounts in Account List view.

Reply to meeting invitations

You receive meeting invitations on your phone in the same way that you receive email messages. However, you cannot create meeting invitations on your phone.

Tap to accept, tentatively accept, or decline an invitation.

Here are the key features of meeting invitations:

• Meeting invitations appear on your phone in the Email application, not in

the Calendar application.

• From within the Email application, you can accept, decline, or tentatively

accept a meeting invitation.

• If you accept or tentatively accept an invitation, it appears as an event in

Calendar.

• You can reply to and forward meeting invitations in the same way as

email messages.

TIP If you receive an updated meeting invitation, you can again choose to accept,

decline, or tentatively accept. If you receive a meeting cancellation, open the message and tap Remove From Calendar to delete the meeting from your calendar.

Use the share menu item in any application that supports this feature to send an item as an attachment to an email message. This feature is available in the Contacts, Photos, Doc View, PDF View, and Memos applications, among others. Depending on the app, the menu item might be named

Share, Send, or Email. For details, see the section in this guide on the

specific application.

Messaging

What kinds of messages can I send and receive?

You can use the Messaging application to send and receive the following types of messages:

• Text and multimedia messages (see Create and send a text or multimedia

message)

• Instant messages for an IM account you already have set up online (see

Set up an instant messaging (IM) account)

The Synergy feature enables the Messaging app to gather all your text, multimedia, and instant messages to and from the same contact into a single conversation (sometimes called a thread). So you can see your entire message history with someone regardless of the different methods you happened to use to communicate with that person (see Work with

conversations). You can even switch from account to account without losing

the thread of your conversation (see Switch between messaging accounts in

a conversation)—just pick the messaging account that's most likely to keep

you in unbroken contact with the person you're talking to.

Chapter 5 : Email, text, multimedia, and instant messaging 75

Work with conversations

When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia, and IM messages. When you start or continue a conversation, the upper part of the conversation screen displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message.

You can carry on conversations with multiple people at the same time.

1 Open Messaging .

2 Do one of the following:

• Start a new conversation: Create a message (see Create and send

a text or multimedia message or Send and receive IM messages), or

tap a message and reply to it.

• Continue an existing conversation: Tap the conversation.

3 Enter your message.

4 Ta p .

1 In Messaging, start a new conversation or open one that’s listed in

Conversations view.

2 Ta p Te x t or an IM account name in the upper-right corner of the

screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.

TIP To save the contents of a conversation, open the conversation, open the

application menu, and tap Copy All. This saves the entire conversation as plain

text, which you can paste in a memo, email message, and so on.

Switch between messaging accounts in a conversation

In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.

76 Chapter 5 : Email, text, multimedia, and instant messaging

Dial a number from a conversation

1 Open Messaging .

2 Tap a conversation, and then tap the contact name or phone number

at the top of the screen.

3 Tap the number you want to dial.

Switch between Conversations view and Buddies view

Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM buddies.

1 Open Messaging .

2 For Conversations view, tap Conversations. For Buddies view, tap

Buddies.

3 In Buddies view, tap to expand a buddy list. Tap a buddy name to

contact that person.

Create and send a text or multimedia message

Each text message can have up to 140 characters. If you send a text message to an email address, the email address is deducted from the 140-character count.

Multimedia messages consist of both text and pictures. You can include pictures in JPG format.

BEFORE YOU BEGIN Make sure that your phone is on and that you’re

inside a coverage area (see Tu rn wi re les s s er vice s o n ).

1 Open Messaging .

2 The first time you open Messaging, tap Done to send a text or

multimedia message. Thereafter, skip to step 3.

TIP If you want to set up an instant messaging (IM) account the first time you

open Messaging, tap Add An Account and see Set up an instant messaging (IM)

account for instructions.

3 Tap . The cursor is in the To field. Do one of the following to

address the message:

• Enter a contact’s first or last name or initials, screen name, phone

number, or email address. Tap the phone number, IM, or email address you want to use to send the message when it appears.

• Tap to open your full contact list. Tap the contact you want or

enter a name or address to narrow the list.

• Enter a phone number for a recipient who is not a contact.

TIP Do you need to enter a short code that contains letters, for example, to text a

vote to a TV poll or to make a donation to a charity? Use the keyboard to enter it; just press the letter keys. For example, if the code is “win01,” press W to enter w, I to enter i, and so on. No need to figure out the numbers that correspond to the letters. This is not the same as dialing a number that contains letters, for example, (555) 256 PALM. To dial a number like this, you must use the onscreen dial pad and tap the numbers that correspond to the letters P, A, L, M, which are 7256.

4 Ta p t he To field and repeat step 3 to enter additional recipients.

5 Do one of the following to attach a picture in JPG format to a

multimedia message:

DID YOU KNOW? You can send and receive text messages even while you are

on a phone call. This is easiest when using a hands-free headset or the speaker.

• If you did not yet enter the message text: Tap . Tap the album

containing the picture you want. Tap the picture, or tap New Photo and take the picture.

Chapter 5 : Email, text, multimedia, and instant messaging 77

• If you already entered the message text: Open the application menu

and tap Add Picture. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture.

6 Ta p Attach Photo.

7 Do one of the following to attach a video to a multimedia message:

• If you did not yet enter the message text: Tap , tap , and then

tap the album containing the video, and tap the video, or tap New

Video. If you tap New Video, tap to start recording, tap to

stop, and tap the new video.

• If you already entered the message text: Open the application menu

and tap Add Video, tap , tap the album containing the video and tap the video, or tap New Video. If you tap New Video, tap to start recording, tap to stop, and then tap the new video.

Use emoticons in a message

To include an emoticon in a text, multimedia, or IM message, type in a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination. After you send the message, the emoticon image appears in the conversation on your phone and on the recipient’s phone, as long as the receiving IM application supports the image.

This table shows the emoticons that are supported on your phone.

NOTE Emoticon combinations that use words, such as :cool or :cry, are not

supported in most chat applications. Emoticons created using these combinations may not appear correctly on the recipient’s phone.

8 Enter the message text if you did not already do so, and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

TIP You can also send a contact entry as part of a multimedia message. Do this in

the Contacts app (see Send Contacts).

Table 1. Supported emoticons

To d ispl ay th is

Enter any of these keyboard character combinations...

emoticon...

>:o >:-o >:O >:-O >:( >:-( :angry :mad

o_O :confused

8) 8-) B) B-) :cool

:’( =’( :cry

:[:-[=[=-[:redface

:S :-S :s :-s %-( %( X-( X( :eww :gross

:! :-! :eek

:( :-( =( =-( :sad

:O :-O :o :-o =O =-O =o =-o :surprised :shock :omg

^^ ^_^ ^-^ :grin :biggrin

78 Chapter 5 : Email, text, multimedia, and instant messaging

Table 1. Supported emoticons

Add a contact from a text or multimedia message

To display this emoticon...

Enter any of these keyboard character combinations...

<3 :heart

O:) O:-) o:) o:-) :innocent :angel

:-*:*=*=-*:kiss

:-D:D=D=-D:laugh:lol

>:-) >:) >:-> >:> :evil :twisted

:| :-| :neutral :meh

:-&:&=&=-&:-@:@=@=-@:sick

:) :-) =) =-) :smile

:/:-/:\:-\=/=-/=\=-\:doh

;) ;-) :wink

:P :-P :p :-p :b :-b =p =P =b =-b =-p =-P :yuck :razz

1 In a conversation, tap the header of a message received from someone

who is not a contact.

2 Ta p Add To Contacts.

3 Tap one of the following:

Add New Contact: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or

address to.

View a contact’s information from a message

• In a conversation, tap the header of a message received from a contact to

open the contact entry.

Dial a number from a message

• Tap a phone number.

Receive and view text and multimedia messages

You can view pictures and videos and listen to music files included in a multimedia message. You can save pictures in JPG format to your phone for viewing in the Photos application.

1 Open Messaging .

2 Tap a conversation to view messages.

3 In a multimedia message, tap a music, video, or vCard file name to

view the attached file. (Attached pictures are displayed within the message.) Tap Copy Photo to save an attached JPG picture.

Delete a message

1 In a conversation, throw the message off the side of the screen.

2 Ta p Delete to confirm.

Delete a conversation

1 In Conversations view, throw the conversation off the side of the

screen.

2 Ta p Delete to confirm.

Chapter 5 : Email, text, multimedia, and instant messaging 79

Set up an instant messaging (IM) account

Sign in to an IM account

To use an IM account on your phone, such as a GoogleTalk IM account, you must already have the account online. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts.

1 Open Messaging .

2 Do one of the following:

• The first time you open Messaging: Tap Add An Account.

• Any other time: Open the application menu and tap Preferences

& Accounts. Tap Add IM Account.

3 Tap the account type and enter your username and password.

1 Open Messaging .

2 Ta p Buddies.

3 Tap to the left of the text Offline and tap Available.

4 Ta p Sign In.

80 Chapter 5 : Email, text, multimedia, and instant messaging

Sign out of an IM account

1 Open Messaging .

2 Ta p Buddies.

3 Tap the status icon to the left of your online status (Available or Busy)

and tap Sign off.

Send and receive IM messages

BEFORE YOU BEGIN Make sure that your phone is on and that you’re

inside a coverage area (see Tu rn wi re les s s er vice s o n ).

1 Open Messaging .

2 Do one of the following to start or continue a conversation:

• In Conversations or Buddies view, tap to start a new

conversation.

• In Conversations view, tap an existing conversation and enter a new

message.

• In Buddies view, tap a buddy name and enter a new message.

3 Ta p Te x t or an IM account name in the upper-right corner of the

screen, and tap the IM account you want to use.

4 Enter the message text and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

5 When the message recipient replies, the reply appears below your

message in the conversation. Repeat step 4 to send another message.

Change your online status

2 Ta p Buddies.

3 Do one of the following:

• If you already have a custom message: Tap the current message

and enter the new message text.

• If you’re creating a custom message for the first time: Tap t he

status text (Available, Busy, and so on) and enter the custom message text.

Change your IM account username and password

If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Enter the new information and tap Sign In.

1 Open Messaging .

2 Ta p Buddies.

3 Tap the status icon to the left of the status description, and tap your

new status.

4 Tap to confirm your status.

Change your custom message

Your custom message is seen by your IM buddies. It appears next to your IM screen name and status. It can contain any text you want.

Delete an IM account

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account, and tap Remove Account again to confirm.

Chapter 5 : Email, text, multimedia, and instant messaging 81

Turn messaging notifications on or off

You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Turn either of the following new message notifications on or off:

Show Notifications: Set whether a notification appears when you

receive a new message.

System Sound: If Show Notifications is on, set whether an alert sound

plays when you receive a new message. Tap Alert, and then tap

Vibrate, System Sound, Ringtone, or Mute. If you select Ringtone,

tap the name of the ringtone to select it. See Sounds & Ringtones for information on selecting a ringtone.

82 Chapter 5 : Email, text, multimedia, and instant messaging

Contacts, Calendar, and other personal information

Yo ur Pa l m® Pre™ phone is all you need to organize your personal information and keep it with you wherever you go.

All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.

In this chapter

84 Contacts 93 Calendar 100 Tasks 104 Memos 106 Clock 107 Calculator 108 Facebook

Chapter 6 : Contacts, Calendar, and other personal information 83

Contacts

How do I add names and other info into Contacts?

You have a few options for getting contact information to show up in Contacts.

Connect to an online address book: If you have an address book in an

online account that works with the Palm Synergy™ feature (for example, Google or Microsoft Exchange), you can set up Contacts on your phone to synchronize and display contacts that you store in the online address book. Set up synchronization the first time you open Contacts (see Use Contacts

for the first time), or anytime after that (see Customize Contacts). After you

set up the connection to the online address book, contacts you enter online show up automatically in Contacts, and contacts you enter on your phone sync to the online account, provided the account allows writing from the phone to the online account.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Contacts, when you first open Contacts, you find that your Google contacts are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar.

NOTE See Online accounts available for webOS phones for the current list of

online accounts that you can set up on your phone, from which you can access contacts.

Enter a contact directly in Contacts: See Create a contact for instructions.

You can assign the contact to one of your online address books—if you do, it synchronizes with the online address book. Or you can create the contact in your Palm profile account, which means it shows up on your phone only. Palm profile contacts are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

Use a third-party sync solution: You can keep your info up to date

wherever you are, without having a direct connection to your computer. When you sync, any changes you’ve made to Contacts are automatically added to your computer or to your phone.

Transfer contacts using the Data Transfer Assistant: When you transfer

contacts from desktop software or an old phone, you select which account to assign those contacts to. Look for those contacts in the account you select (see How do I get data off my computer?).

Download vCard info to Contacts: A vCard is a file type made especially

for contact info. It may contain one or many contact entries. A vCard can be attached to an email or a multimedia message, and you can download the info in a vCard to your Contacts app. See Receive vCards.

Linked contacts

The Synergy feature automatically links contacts from different accounts if it finds data in common between them. For example, if you have a contact in Exchange and in Google for Emily Weeks, your phone links the contacts so that all Emily's info shows up on a single contact screen. You need to open just one view to see all of Emily's info. The actual data remains separate in the various accounts where you originally created the data; it's just assembled in one view on your phone for your convenience.

84 Chapter 6 : Contacts, Calendar, and other personal information

How can you tell if a contact is linked? Look in the upper-right corner of the contact screen. If you see a stack of photos and a number, that means that you're looking at a linked contact, with combined info from contacts you’re storing in separate accounts.

Use Contacts for the first time

1 Open Contacts .

2 Do one of the following:

1 Tap the stack of photos to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info.

You can unlink linked contacts, and you can manually link contacts (see Link

a contact or Unlink a contact).

• To set up your first online account to sync: Tap the account type,

enter the account information, and tap Sign in.

• To set up a second online account to sync: Ta p Add An Account,

tap the account type, enter the account information, and tap

• To open Contacts without creating an online account: Tap

Done. This opens your Palm profile account, and you can start

creating contacts in this account.

NOTE If you add your Facebook or LinkedIn account to Contacts, your friends’

Facebook and LinkedIn email addresses show up in Contacts. You cannot change Facebook or LinkedIn info from Contacts on your phone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook or LinkedIn, go to facebook.com or linkedin.com in the Web application (see We b). To update your status and see your Facebook news feed, use the Facebook application developed for your phone (see Face book ).

Chapter 6 : Contacts, Calendar, and other personal information 85

Create a contact

If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your phone (see Use Contacts for the

first time). Follow this procedure to add contacts directly on your phone

after the first time you use Contacts.

4 Tap fields to enter contact details, select a ringtone for that contact,

add notes, or add birthday details for the contact. Scroll to see all of the fields available for contact info.

5 Ta p Name to enter the contact name. To add a prefix and other details

to a name, open the application menu and tap Name Details.

1 Open Contacts .

2 Tap .

When you can add a contact to an account, if you don’t specify the account, the new contact is added to your default account.

3 (Optional) Tap the account icon to the right of Name to change the

account to which the new contact will be added.

NOTE If an account doesn’t appear in the list, you can’t add data to that account

from your phone.

6 Tap fields to enter contact details, select a ringtone for this contact,

and so on. Scroll to see all fields. You can add a reminder that appears whenever you and this person get in touch. See Assign a reminder

message to a contact.

TIP When you enter a phone number that requires pauses—for example, a

number for which you need to enter a password or respond to prompts, you can insert a pause or a stop in the number. To insert a two-second pause, enter a T where you want the pause to appear. To insert a stop, enter a P where you want the stop to appear. To dial the next set of numbers after the stop, you will need to tap the screen.

7 Ta p Done.

Find a contact

You can find a contact from Card view or the Launcher view. To learn how, see Use universal search. To find a contact within the Contacts app, use these steps.

1 Open Contacts .

* Account icon, showing Palm profile account

86 Chapter 6 : Contacts, Calendar, and other personal information

2 Enter any of the following:

• First, middle, or last name

• First and last initial (no space between)

• Company

• Nickname

3 For more search options, tap Global Address Lookup. (This option is

available if you are using Microsoft Exchange with a Global Address List.)

2 Search for a contact (see Find a contact), and tap the contact name.

3 To edit a contact, tap Edit.

Info that’s dimmed means it originates from an account that you can’t edit on your phone (like Facebook).

4 Ta p th e co nt a ct .

View, edit, copy, or delete contact information

1 Open Contacts .

4 In a linked contact, tap the account icon in the upper-right corner to

edit fields specific to that account.

NOTE The fields that make up the contact header (name, photo, job title,

company) are unique to each account. You must open a specific account to enter these fields.

5 Do any of the following:

• To add or change information: Tap a field (see Enter information in a

field).

NOTE In a linked contact, when you enter info in a field for the first time, you can

assign that info to any account by tapping the account button in the field.

Chapter 6 : Contacts, Calendar, and other personal information 87

• To copy a contact: Open the application menu, tap Edit, and tap

Select All.

The contents of the contact entry are copied as plain text, with carriage returns between each element.

• To delete a piece of contact information: Throw the item off the side

of the screen, and tap Delete.

2 Do one of the following:

• To take a new photo: Tap New Photo, take the picture.

• To use an existing photo: Tap the album containing the picture, tap

the picture.

3 (Optional) Do either or both of the following:

6 Ta p Done.

Add a photo to a contact

The photo you add appears onscreen when this contact calls you, or when you call this contact.

1 While creating (see Create a contact) or editing (see View, edit, copy,

or delete contact information) a contact, do one of the following:

• To add or change the photo in the default account, tap .

• In a linked contact, to add or change the photo of another account,

tap the account icon in the upper-right corner and tap the other account (see Linked contacts).

• To zoom out or in on part of the picture: Pinch in or out on the

picture.

• To capture the portion of the picture you want: Tap and hold the

picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo.

4 Ta p Attach Photo.

Add a ringtone to a contact

Select the ringtone you want to hear when a contact calls you.

1 While creating (see Create a contact) or editing (see View, edit, copy,

or delete contact information) a contact, tap Set a ringtone.

2 Do one of the following:

• Tap a ringtone name.

• To use a music file as a ringtone: Tap and tap the file name. Tap

the file name again in the ringtone list.

3 (Optional) Tap to preview the ringtone.

88 Chapter 6 : Contacts, Calendar, and other personal information

4 Ta p Done.

TIP To change the ringtone for a contact, tap the ringtone and tap Change

Ringtone. Delete Ringtone deletes the ringtone from the contact, not from the

list of available ringtones.

Assign a speed dial to a contact

Assign a reminder message to a contact

You can assign a speed dial to any contact phone number. You can assign up to 26 speed dials.

DID YOU KNOW? You cannot assign 1 (the E key) as a speed dial. The number 1

is reserved for speed dialing your voicemail system.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Set Speed Dial.

If you have an important message or a question for a contact, you can enter a reminder right on your phone. The next time you and the contact are in touch—whether by phone call, email, or text message/IM—a notification appears showing the contact name and a message bubble. Tap the bubble to view the reminder.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Add Contact Reminder.

4 Enter the reminder, and make the back gesture to save it.

TIP To remove a reminder message before it pops up as a notification, open the

application menu, and tap Add Contact Reminder. Tap the trash icon.

Link a contact

When your phone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your phone— the actual info is kept separate and distinct in the accounts it came from.

4 Tap the phone number you want to assign a speed dial to, and then do

one of the following:

• To assign a speed dial: Tap the key to use as a speed dial.

• To reassign a speed dial to the selected number: Tap the assigned

speed dial and then tap Reassign To [Name]

IMPORTANT To maintain the integrity of your contact data, it’s important that

you link only one person’s contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don’t link Emily’s contact info with her sister Allison’s.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

Chapter 6 : Contacts, Calendar, and other personal information 89

3 In the open entry, tap the contact name in the header, and tap Link

more profiles.

3 Tap the contact name in the header, and tap the contact you want to

unlink.

4 Ta p Unlink This Profile.

Add a contact entry to the Launcher

Assign your favorite contacts to the Launcher, so you can open them directly from that location.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Add to Launcher.

4 (Optional) Edit the first and last name as you want them to appear in

the Launcher.

4 Search for the contact (see Find a contact) and tap it to link the two

contacts.

5 After you create the link, be sure the linked contact appears in your

Contacts list under the name you’re most likely to search for and recognize (and not, say, under a person’s IM screen name, which can be unrelated to their real name. To do this, tap the contact name you want to appear, and tap Set As Primary Profile. When you search for a contact using universal search (see Use universal search), the search feature looks through primary profile information only.

Unlink a contact

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

90 Chapter 6 : Contacts, Calendar, and other personal information

5 Ta p Add To Launcher. To see the contact in the Launcher, scroll down

on page 1 of the Launcher.

If the contact has a picture (see Add a photo to a contact), the picture appears as a Launcher icon. If the contact doesn’t have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the picture or placeholder icon to open the contact.

Get in touch with a contact

1 Open Contacts .

2 Tap the contact name.

3 Do any of the following:

• Tap the appropriate field to call or send an email or instant message

to that contact. For example, tap a phone number to call the contact.

• Tap to send a text message.

• Tap an address field to view the address on a map.

3 Do one of the following:

• Delete only one entry in a linked contact: Tap the displayed contact

name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile.

• Delete an unlinked contact or an entire linked contact: Open the

application menu and tap Delete Contact. Tap Delete All Profiles

to confirm.

NOTE If you see Delete Other Profiles rather than Delete All Profiles, you

have linked contacts that come from accounts whose info you can't change on your phone (like Facebook and LinkedIn). Tap it. To delete any remaining contacts, go to the account online using your computer and delete them there.

Delete a contact

1 Open Contacts .

2 Tap the contact name.

NOTE Entries that you cannot change on your phone, like those from Facebook

and LinkedIn, you also cannot delete from the phone. You must delete them from your account on the web to remove them from your phone.

If you delete a contact that is assigned to an online account, the contact is deleted in the online account also.

Customize Contacts

1 Open Contacts .

Chapter 6 : Contacts, Calendar, and other personal information 91

2 Open the application menu and tap Preferences & Accounts.

3 Set the following options:

Add An Account: Tap, and then tap an account type. Enter the

account information. Before you can set up an account on your phone, you must already have an account online with the provider.

Manually synchronize Contacts with your online accounts

If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account— you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also.

1 Open Contacts .

2 Open the application menu and tap Preferences & Accounts.

3 Ta p Sync Now.

List Order: Tap to select the criteria by which the contact list is sorted.

If you select Last name to sort on, the names are alphabetized by last name, but they still appear in the Contacts list as first name followed by last name. If you select First name to sort on, names are alphabetized by first name.

You can also choose to sort by Company & first name or Company

& last name. In these cases, the company name is alphabetized, and

within the company, whichever you choose, the names are still listed as first name followed by last name.

Accounts: Tap an account to change login settings and sign in using

the new settings.

Default account: Tap the current default account, and then tap

another account you want to now be the default account. New contacts you create are assigned to this account unless you specify otherwise.

Sync Now: Tap to manually synchronize your online accounts.

92 Chapter 6 : Contacts, Calendar, and other personal information

Stop synchronization of Contacts with an online account

If you synchronize contacts with an online account, to stop synchronizing, you have to delete the account from Contacts. This stops synchronization of contacts only—if you also sync email or calendar events with that online account, those continue to synchronize. Exchange accounts, however, are an exception to this: If you delete an Exchange Contacts account, Exchange data is removed from all apps (Calendar, Tasks, and Email). For all online accounts, including Exchange accounts, deleting the account from Contacts deletes the associated contact entries from your phone only. The entries are not deleted from the online account.

1 Open Contacts .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account and tap Remove Contact Account.

Send Contacts

3 Tap one of the following:

You can send all contacts to a hands-free car kit (with Bluetooth), or send a contact with multimedia messaging (MMS) or email.

To send all contacts to a car kit, first ensure that your car kit is discoverable by your phone (see Connect with a paired device).

1 Open Contacts .

2 Open the application menu and tap Send All To Car Kit.

To send one contact:

1 Open Contacts .

2 Tap a contact.

3 Open the application menu and tap Send Contact.

4 Tap one of the following:

Send To Car Kit (Your Bluetooth device needs to be on and detected.)

Send Via MMS (Messaging opens.)

Add to Existing: Add the vCard information to an existing contact.

Save as New: Save the vCard as a new contact.

Calendar

How do I get events into Calendar?

You have a few options for getting events to show up in Calendar:

Connect to an online calendar: If you have a calendar in an online account

that works with the Palm Synergy™ feature (for example, Google or Microsoft Exchange), you can set up Calendar on your phone to synchronize and display events that you store in the online calendar. Set up synchronization the first time you open Calendar (see Use Calendar for the

first time), or anytime after that (see Customize Calendar). After you set up

the connection to the online calendar, events you enter online show up automatically in Calendar, and events you enter on your phone sync to the online account.

Send Via Email (Email opens.)

Receive vCards

To get an emailed vCard into Contacts.

1 From the open Email message, tap the vCard attachment.

The vCard opens automatically within Contacts.

2 Ta p Add To Contacts.

DID YOU KNOW? If you synchronize with your Google calendar, you can add

Google Weather to the calendar on your desktop and have it appear in Calendar on your phone. On your desktop, log in to your Google Calendar account and open

Calendar Settings. Click the General tab, enter your location, and click the

temperature unit you want in Show weather based on my locations. The next time your phone synchronizes with your Google account, Google Weather appears in Calendar on your phone.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Calendar, when you first open Calendar, you find that your Google calendar events are already downloaded. And when you first open Contacts, you find that your Google contacts are already in your phone’s Contacts app.

Chapter 6 : Contacts, Calendar, and other personal information 93

NOTE See Online accounts available for webOS phones for the current list of

online accounts that you can set up on your phone, from which you can access contacts.

See Online accounts available for webOS phones for the current list of online accounts that you can set up on your phone, from which you can access Calendar events.

Enter an event directly in Calendar: See Create an event for instructions.

You can assign the event to one of your online calendars—if you do, it synchronizes with the online calendar. Or you can create the event in your Palm profile account, which means it shows up on your phone only. Palm profile events are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

Use a third-party sync solution: You can keep your info up to date

wherever you are, without having a direct connection to your computer. When you sync, any changes you’ve made to Contacts are automatically added to your computer or to your phone.

Use Calendar for the first time

1 Open Calendar .

Transfer calendar events using the Data Transfer Assistant: When you

transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see

How do I get data off my computer?).

Layered calendars

Suppose you use the calendar in both Microsoft Exchange and in Google. If you set up both of those accounts to sync with your phone, your phone's Calendar app shows the events from both in a single view—a layered calendar with events that are color-coded to identify which account they come from. Individual events are stored separately with your different providers; the events are just assembled in one view on your phone for your convenience.

If you change an event, the change is made in the appropriate calendar.

You can also look at the events of just one calendar at a time.

94 Chapter 6 : Contacts, Calendar, and other personal information

2 Do one of the following:

• To set up your first online account to sync: Tap the account type,

enter the account information, and tap Sign In.

• To set up a second online account to sync: Tap Add An Account,

tap the account type, enter the account information, and tap

• To open Calendar without creating an online account: Tap Done.

This opens your Palm profile account, and you can start creating events in this account.

NOTE If you choose to sync Calendar with an online Facebook account, your

Facebook events show up in Calendar, but you cannot add calendar events to Facebook from the Calendar app. To work directly with Facebook, go to

facebook.com in the Web application (see Web). To update your status and see

your Facebook news feed, use the Facebook application developed for your phone (see Facebook).

Create an event

If you are using Calendar for the first time, you go through a few different steps to add or access the calendar events on your phone (see Use Calendar

for the first time). Follow this procedure to add events directly on your

phone after the first time you use Calendar. For information on managing your phone’s time settings, see Date & Time.

1 Open Calendar .

In Day view, available time slots between events are compressed and labeled X Hrs Free. To expand free time so you can enter an event, tap

X Hrs Free.

4 Enter the event name, and then do one of the following:

• Press Enter to add the event to the calendar.

• Tap to the right of the name or enter more details about the

event. Make the back gesture to return to Day view.

Don’t look for a save button—your info is automatically saved when you make the back gesture to close the event.

Enter the event location

1 While creating an event (see Create an event), tap to the right of

the event name. To enter the event location after creating an event, tap the event name in Day view.

2 Ta p Event location and enter the location.

TIP Need to find the event location on a map? Open an event that has a location

specified in the Event Location field, open the application menu, and tap Event

Location. Tap either Show on Map, which shows the location on Google Maps,

or Get Directions, which gives directions from your current location.

2 Ta p All or an online account name in the upper-right corner, and tap

the calendar you want to use for this event.

If you create an event in All Calendars view, the event is created in the calendar set as the default (see Customize Calendar).

NOTE If an account doesn’t appear in the list, you can’t add data to that account

from your phone.

3 Go to the day you want (see Move around in Calendar) and tap a blank

time slot.

Schedule a repeating event

1 While creating an event (see Create an event), tap to the right of

the event name. To set an event as repeating after creating the event, tap the event name in Day view.

Chapter 6 : Contacts, Calendar, and other personal information 95

2 Ta p No Repeat and then tap a repeat interval, or Custom to define a

repeat interval and set the end date.

DID YOU KNOW? To enter a birthday, anniversary, or holiday, create an

untimed event. Then select Yea r l y on [d a te ] as the repeat interval.

1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Under Default Event Reminder, tap Timed and choose the

notification timing, or if it is an all-day event, choose All Day and choose the notification timing.

4 Under Event Reminders, tap Alert and choose one of the following:

Vibrate: The phone vibrates and makes no sound.

System Sound: The system sound plays. If the ringer is off, the phone

vibrates (see Manage system sounds and notifications).

Ringtone: A ringtone that you choose plays.

Mute: No sound plays and the phone does not vibrate.

Add a note to an event

1 While creating an event (see Create an event), tap to the right of

the event name. To add a note after creating an event, tap the event name in Day view.

Add an alarm to an event

1 While creating an event (see Create an event), tap to the right of

the event name. To add an alarm after creating an event, tap the event name in Day view.

2 Tap and tap the interval for the alarm.

To change notification sounds for events

The settings you select here apply to individual email accounts. You can apply different settings to each email account.

96 Chapter 6 : Contacts, Calendar, and other personal information

2 Ta p Event notes and enter the note.

NOTE If a phone number is displayed in an event note as an underlined link, you

can tap the number to make a call. This displays the phone dial pad with the number already entered.

Create an all-day (untimed) event

1 Open Calendar .

An all-day event such as a birthday appears in your calendar without a specific time slot.

1 Open Calendar .

2 Go to the day you want, open the application menu and tap New >

All Day Event.

2 Tap an icon on the bottom of the screen to see different calendar

views:

Table 1. Calendar Views

Icon Description

Day view

Week view

Month view

3 Tap the account icon in the upper-right corner to do any of the

following:

• To switch the Calendar account you're viewing: Tap All or one of

your Calendar accounts.

• To remove a Calendar account from the layered calendar view (All):

Scroll down and tap Calendar View Options. For the account you want to remove, tap On to switch the view option to Off.

• To change the color that identifies a Calendar account: Scroll down

and tap Calendar View Options. Tap the current color, and then tap a new color in the list.

3 Enter the event details.

Change the Calendar display

You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars. You can also change the color of each calendar, and set whether the calendar view displays one day, a week, or a month.

Move around in Calendar

• Next or previous day: In Day view, swipe left or right on the screen.

• Next or previous week: In Week view, swipe left or right on the screen.

• Next or previous month: In Month view, swipe up or down on the screen.

• Go to a specific month, date, or year: Open the application menu and tap

Jump To. Tap the month, day, and year and tap Go To Date.

• Go to today: Open the application menu and tap Show today.

Chapter 6 : Contacts, Calendar, and other personal information 97

TIP Other ways to go to today: When you’re in Day View, just tap the Day view

icon. Also, in the application menu, tap Jump To and tap G o To Tod ay .

Quickly glimpse your schedule

• In Day or Week view, slightly drag left or right to peek at the next/

previous day or week without changing the current view.

• In Month view, slightly drag up or down to peek at the next/previous

month.

Delete an event

If you delete an event that is assigned to an online account, the event is also deleted in the online account.

IMPORTANT When you delete a Microsoft Exchange event on your phone,

notification is not sent to attendees.

• Tap the event name. Open the application menu and tap Delete

event, and then tap Delete to confirm. If this event is one of a series

of repeating events, tap the option to delete just this event or the entire series.

1 Open Calendar .

2 Delete an event in one of two ways:

• In Day view, press and hold the orange key, and tap the event.

You have the option to delete this event or to cancel the delete.

98 Chapter 6 : Contacts, Calendar, and other personal information

Respond to an event reminder

When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following:

Contact meeting attendees: This opens an email message with the

participants’ addresses added to the To field. The default message text is “Running late, on my way...”—you can edit the text before sending the message.

Dismiss: Close the notification.

Snooze: The reminder reappears in five minutes.

Customize Calendar

1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Set the following options:

First Day of Week: Select the day that appears as the start of the

week in Week view and Month view.

View meeting participants

If you receive a meeting request, you can view the participants.

1 On your calendar, tap the meeting request. The Participants field

shows the organizer name plus the number of participants.

2 Tap the number to see the participants’ names.

3 (Optional) Tap a participant’s name. If the participant is a contact, the

contact entry is displayed. If the participant is not a contact, tap Add

to Contacts to add the participant to your contacts list.

Day Start and End: Tap to enter the default start and end times that

appear in Day view and Week view.

Default Event Reminder: Tap the time interval for a notification to

appear for timed and all-day events. Reminders you set for individual events override the default setting.

Event Reminders: Select to play a sound when a calendar notification

appears.

Chapter 6 : Contacts, Calendar, and other personal information 99

Default Event Duration The default event duration is set to one hour.

Tap to change this to 30 minutes or 2 hours.

Accounts: For all calendar accounts, tap an account to change login

settings or remove the account. You should change login settings only if you have changed this information for the calendar account online— the information you enter here must match the information in the online account.

Calendar View Options: Set the color for events created in that

account and show or hide that account in All Calendars view.

Default Calendar: If you create an event in All Calendars view, the

event is assigned to your default calendar. Tap to change the default calendar.

Add An Account: Tap the account type and enter your username and

password for the online calendar account. Before you can set up an account on your phone, you must already have an account online with the provider.

Manually synchronize Calendar with your online accounts

Stop synchronization of Calendar with an online account

If you synchronize calendar events with an online account, to stop synchronizing, you have to delete the account from Calendar. This stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize. Deleting the account from Calendar also deletes any associated events from your phone only. The entries are not deleted from the online account.

NOTE Microsoft Exchange is an exception to other online accounts. If you delete

your Exchange account from Calendar, the account is also deleted from Contacts, Email, and Tasks.

1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Under Accounts, tap the account name.

4 Ta p Remove Account and tap Remove Calendar Account.

If you want to get calendar events from an online account on your phone immediately—or upload events from your phone to the online account— you can do a manual sync. This synchronizes Calendar with all the accounts you have set up on your phone, and it synchronizes your contacts and email with those accounts.

1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Ta p Sync Now.

100 Chapter 6 : Contacts, Calendar, and other personal information

Ta s k s

Create a task list

A task list is a group of related to-do items. All individual tasks you create (see Create a task) must be placed in a task list.

Palm Pre User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

Yo u r P a l m® Pre™ phone

Print material

What’s in the box?

Hardware

Where can I learn more?

Basics

Get to know your phone

Slide out the keyboard

Front view

Keyboard

To u c h s c r e e n

Icons in the title bar

Back view

Top view

Bottom view

Set up your phone

What is a Palm profile?

Verify your profile

Charge the battery

Maximizing battery life

Turn the phone on/off

Turn the screen on/off

Turn wireless services off (airplane mode)

Turn wireless services on

Turn everything (the screen and wireless services) on/off

Use gestures: tap, swipe, drag, flick, pinch

Basic gestures

Scroll gestures

Zoom gestures

Text se l e c t i o n g e sture s

Delete a list item

Drag and drop

Open applications

Open an application in Quick Launch

Open an application in the Launcher

Open an application using search

Work with applications

Go up one level in an app (back gesture)

Display all open applications (Card view)

Move among open applications

Reorder open cards

Close an application

Change the applications that appear in Quick Launch

Reorder Quick Launch icons

Reorder Launcher icons

Enter and save information

Delete an application

Use the keyboard

Enter uppercase letters

Enter alternate keyboard characters

Symbols and accented characters

Enter passwords

Enter characters from the symbols table

Select items in a list

Enter information in a field

Cut, copy, and paste information

Use the Copy All or Select All feature

Save information

Use the menus

Open the application menu

Open the connection menu

Search to find info and make calls

Use universal search

Universal search application keywords

Search within an application

View and respond to notifications

Respond to a notification

View all your notifications

Reorder notifications and other dashboard items

Respond to a system software notification

Update the software on your phone

Manually check for system updates

Use App catalog to shop for new applications

Browse applications in App Catalog