Palm PIXYW Users Manual
User Guide
Intellectual property notices
Recycling and disposal
© 2010 Palm, Inc. All rights reserved. Palm, Pixi, Synergy, Touchstone, webOS, and the Palm
and Pixi logos are among the trademarks or registered trademarks owned by or licensed to
Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies.
Exchange ActiveSync Enabled. Facebook
and Google Maps are trademarks of Google, Inc. Doc View and PDF View are provided by
Documents To Go
®
, a product of DataViz, Inc. (dataviz.com). All other brand and product
®
is a registered trademark of Facebook, Inc. Google
names are or may be trademarks of, and are used to identify products or services of, their
respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the
use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by
third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data as a result of malfunction,
dead battery, or repairs. Be sure to make backup copies of all important data on other media to
protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Use of this device requires providing a valid email address, mobile phone number, and related
information for account setup and activation. A data plan is also required. An unlimited-usage
data plan is strongly recommended, or additional data charges may apply.
Open Source License information
You can view the Open Source License terms on your phone. Tap the center of the gesture
area, and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF
View and then tap Open Source Information.pdf.
You can also view the file on your computer. Connect your phone to your computer with the
USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the
removable drive name for your phone. To locate the drive, do the following for your operating
system:
This symbol indicates that Palm products should be recycled and not be disposed of
in unsorted municipal waste. Palm products should be sent to a facility that properly
recycles electrical and electronic equipment. For information on environmental
programs visit palm.com/environment or recyclewireless.com/.
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to
use environmentally friendly materials, reduce waste, and develop the highest standards in
electronics recycling.
v. 0.0
•Windows Vista/Windows 7: Open Computer.
•Windows XP: Open My Computer.
•Mac: Open Finder.
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.
Contents
Chapter 1 Basics
6 Get to know your phone
8Set up your phone
10 Turn the phone on/off
12 Open applications
13 Work with applications
13 Enter and save information
15 Use the menus
16 Search to find info and make calls
16 View and respond to notifications
Chapter 2 Phone
20 Make calls
21 Receive calls
21 Use voicemail
22 What can I do during a call?
22 Set up and use a Bluetooth
®
hands-free device
Chapter 3 Email, text, multimedia, and instant messaging
24 Email
25 Messaging
31 Calendar
Chapter 5 Photos, videos, and music
34 Camera
34 Photos
34 Videos
35 Music
Chapter 6 Web and wireless connections
38 Wi-Fi
38 Web
38 Bluetooth
®
wireless technology
Chapter 7 Documents
40 Doc View
40 PDF View
Chapter 8 Preferences
44 Screen & Lock
44 Sounds & Ringtones
Chapter 4 Contacts, Calendar, and other personal
information
30 Contacts
Chapter 9 Learn More
48 While using your phone
Contents 3
Regulatory and safety information
Index
4Contents
Basics
You’re about to discover the many things about your
®
Palm
Pixi™ Plus phone that can help you better
manage your life and have fun, too. As you become
more familiar with your phone, you’ll want to
personalize the settings and add applications to make
it uniquely yours.
But first, take the few easy steps in this chapter to set
up your phone and get it running. Then learn about
the key features that make moving around on your
phone and accessing your information easy: gestures,
menus, search, notifications, and more.
In this chapter
6Get to know your phone
8 Set up your phone
10 Turn the phone on/off
12 Open applications
13 Work with applications
13 Enter and save information
15 Use the menus
16 View and respond to notifications
Chapter 1 : Basics 5
Get to know your phone
Front view
IMPORTANT Be careful not to scratch, crush, or apply too much pressure on the
touchscreen. Do not store your phone in a place where other items might
damage it.
phone or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
Keyboard
1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys, or to move the cursor.
2 Shift
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field.
6 Sym: Press to enter symbols and accented characters that don't appear on the keys..
1 Earpiece
2 Touchscreen: Tap and make other gestures directly on the screen.
3 Gesture area: Make the back gesture and begin other gestures here.
4 Keyboard
5 Microphone
6 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)
The ringer switch does not affect music or video playback sounds.
7 Vo lu me
8 Charger/microUSB connector
6Chapter1:Basics
Touchscreen
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu.
2 Launcher: See Open an application in the Launcher.
3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden.
4 Quick Launch: See Open an application in Quick Launch.
5 Connection icons: Show the status of wireless service connections and battery strength.
Tap the icons to open the connection menu.
6 Page indicators: Show how many Launcher pages are to the right or the left of the
currently displayed page. Swipe left or right on the screen to see other pages.
7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap
the bottom of the screen to view notification details.
Back view
1 Camera flash
2 Camera lens
3 Speaker
Chapter 1 : Basics 7
To p v i ew
1 3.5mm headset jack
2 Powe r: Press to wake up or turn off the screen. Press and hold to turn wireless services on
and off, replace the battery, or turn your device completely on and off. Turn your device
completely off before you remove the battery.
Set up your phone
Insert the SIM card
Your SIM (subscriber identity module) card contains information on your
wireless account. Depending on your wireless service provider, this
information might include your phone number and voicemail access
number. To make calls or use your phone’s email or web features, you need
to insert a SIM card
4 To begin separating the back cover from the body of the phone, use
your thumbnail to release the clasp at the midpoint of the left side of
the phone (see (a) in step 5).
5 Run your thumbnail around the hairline opening to release the
upper-left and top clasps. You may hear a sound when the clasp
releases.
If you don’t have a SIM card, contact your wireless service provider.
To take advantage of the high-speed data connection available on your
phone, you may need to have a 3G SIM card. Check with your wireless
service provider for information.
WARNING You must remove the battery first whenever you insert or remove
the SIM card.
1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.
3 Turn the phone completely off.
8Chapter1:Basics
6 Run your thumbnail around the hairline opening to release the
bottom-left and bottom clasps. End at (b).
7 Swing the body of the phone out of the back cover as if the right side
were a hinge.
8 Remove the battery by putting your finger in the recess to the right of
the battery; push the battery left and then lift it up and out.
WARNING You must remove the battery first whenever you insert or remove
the SIM card.
9 Insert the SIM card.
* Notch
Chapter 1 : Basics 9
10 Replace the battery.
Verify your profile
11 To replace the back cover: Insert the ringer switch into the hole
provided for it on the right side of the back cover.
12 Press the back cover and the body of the phone together at each pair
of clasps. You can feel the clasps engage.
After you finish setup, look for an email on your computer at the address you
used for your Palm profile. If you don’t see the confirmation email in your
Inbox, check your spam mail folder in your desktop email program. Click the
link in the email to do the following:
• Ve ri fy you r Palm p rof ile.
• Follow a link to learn about getting data like contacts and appointments
onto your phone from your desktop organizer software.
Turn the phone on/off
Your Pixi Plus phone’s screen can be turned on and off separately from its
wireless services (which are the Phone app, Wi-Fi app, and
Bluetooth app). This means you can wake up the screen to use just the
organizer features of your device (Calendar, Contacts, Tasks, Memos, and so
on) without turning on the phone and other wireless features. Also, when
the screen is turned off, the phone can be on and ready for you to receive
phone calls or messages.
TIP If your phone does not turn on after you insert the battery and press and hold
power, you may need to charge the battery.
10 Chapter 1 : Basics
Turn the screen on/off
Turn the screen on and leave the wireless services turned off when you want
to use only the organizer features, for example, when you’re on a plane and
you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, press power . Drag up to unlock the screen.
* Power
TIP You can also unlock the screen by dragging up from the gesture area across
the onscreen lock icon.
To turn the screen off, press power .
To save power, the screen dims automatically after a period of inactivity and
then turns off. You can be on a call when the screen dims and turns off—this
does not affect the call. To brighten the screen after it dims, tap the screen.
TIP You can set how long the screen stays on during a period of inactivity.
Turn wireless services off (airplane mode)
Airplane mode turns off your phone as well as the Wi-Fi and Bluetooth®
wireless technology features. Use airplane mode when you are on a plane or
anywhere else you need to turn off all wireless services. You can’t browse
the web, but you can still use apps like Calendar, Contacts, Photos, Music,
Doc View, and PDF View.
Do one of the following:
• Tap the upper-right corner of any screen to open the connection menu.
Tap Turn on Airplane Mode.
• Press and hold power and tap Airplane Mode.
When your phone is in airplane mode, the airplane mode icon appears
at the top of every screen, and Airplane Mode appears in the upper-left
corner of the screen in the Launcher, Card view, and Phone. Your phone is
not connected to any mobile network.
TIP When your phone is in airplane mode, you can turn the Wi-Fi and Bluetooth
features on individually. To turn your phone back on, you must turn airplane mode
off.
Turn wireless services on
When you turn on your phone, it automatically connects to your mobile
network so that you can make and receive phone calls and use other
wireless services (if supported by the local network).
BEFORE YOU BEGIN To use the phone, you must have an active SIM card
from your wireless service provider inserted into your phone.
• If airplane mode is turned on, you need to turn it off before you can
connect to your mobile network. Tap the upper-right corner of any screen
to open the connection menu. Tap Turn off Airplane Mode.
When your phone locates a signal, your wireless service provider’s name
appears in the upper-left corner of the screen in the Launcher, Card view,
and Phone, and the signal-strength icon appears at the top of the screen.
When you are inside a phone coverage area, the bars on the
signal-strength icon are filled in. If you’re outside a coverage area, the
bars in the signal-strength icon appear dimmed with an X.
Chapter 1 : Basics 11
Turn everything (the screen and wireless services) on/off
Usually, turning your phone off and/or putting it in airplane mode is
sufficient for normal periods when you have the phone with you but you’re
not using it. On rare occasions, however, you may want to put your phone
into deep sleep because you are not going to use it for an extended period.
At those times, do one of the following:
NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from
the gesture area to the screen that displays Card view.
2 Move your finger to the application icon. When you see the app name
appear, lift your finger. The application opens.
• Open Device Info and tap Reset Options. Tap Shut Down, and tap
Shut Down again.
• Press and hold power , and tap Power. Tap Shut Down/Swap
Battery, and tap Shut Down.
To turn both the screen and wireless services back on, press and hold
power .
Open applications
You can have as many applications open at one time as you like, limited only
by the amount of memory available on your phone at the time.
Open an application in Quick Launch
Quick Launch is the bar of five icons that is always available at the bottom of
Card view and the Launcher. To open an application from Quick Launch,
just tap the icon.
Quick Launch can display no more than five icons. By default it displays,
from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You
can change the order of icons (except the Launcher icon) in Quick Launch,
or swap in whatever applications you like.
Open an application in the Launcher
The Launcher displays all your applications that are not in Quick Launch.
The Launcher includes multiple pages, which you can organize to group
apps the way you want.
1 If you’re in an app, tap the center of the gesture area to display Card
view.
2 In Card view, tap .
TIP You can also open the Launcher by flicking up twice from the gesture area to
the screen. If you are in Card view, just flick up once to open the Launcher.
3 To find the app you want, swipe up or down to see all the icons on a
page. Swipe left or right to see other pages.
4 Tap the application icon.
To close the Launcher, do one of the following:
• Tap the center of the gesture area.
• Ta p .
• Make the up gesture: Flick up from the gesture area to the screen.
When an application fills the whole screen, make the following gesture to
display Quick Launch and open one of its applications.
1 Drag up slowly from the gesture area to the screen.
12 Chapter 1 : Basics
Open an application using search
1 Tap the center of the gesture area to display Card view.
2 Enter the name of or a keyword for the application.
2 Tap a card to maximize the application.
3 When the application icon appears in the search results, tap it.
Work with applications
Go up one level in an app (back gesture)
The back gesture takes you up one level from a detailed level to a more
general view of the application you’re working in. For example, when you
finish reading an email message, make the back gesture to close the
message and return to your list of messages. Or when you finish writing a
memo, make the back gesture to close and save the memo and return to the
display of all your memos. When you make the back gesture in an
application and that’s the only screen of the app that’s open, you minimize
the app and go back to Card view.
To make the back gesture, swipe right to left anywhere in the gesture area.
Display all open applications (Card view)
TIP You can also maximize the center card in Card view by flicking down from the
screen to the gesture area.
TIP You can set a preference to move among open apps without first going to
Card view.
Close an application
• In Card view, throw the card off the top of the screen.
Enter and save information
Use the keyboard
Card view displays open applications as small cards, so that you can easily
scroll through them and drag them to change their order.
When an application fills the screen and you want to go to Card view, do
one of the following:
• Tap the center of the gesture area.
• Make the up gesture: Flick up from the gesture area to the screen.
Move among open applications
1 In Card view, swipe left or right on the screen to see other open apps.
1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys, or to move the curso.
2 Shift
3 Space
4 Backspace
Chapter 1 : Basics 13
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field.
6 Sym
Enter characters from the symbols table
You can enter symbols and accented characters that don’t appear on the
keys by using the symbols table.
Enter uppercase letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters, do
one of the following:
• Press Shift and press the letter key. The Shift symbol appears: . You
don’t need to hold down Shift while you press the letter key.
• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol
appears: .
• Tu r n of f C ap s L o ck : Pr es s Shift .
Enter alternate keyboard characters
Numbers, punctuation, and symbols appear above the letters on the keys. To
enter these characters, do one of the following:
• Press Option and press the key for the character. The alternate
character symbol appears: . You don’t need to hold down Option while
pressing the second key.
• Enter a series of alternate characters: Press Option twice to turn on
Option Lock. The Option Lock symbol appears: .
• Tu r n of f O pti o n L oc k : Pr es s Option .
1 Press Sym to display the symbols table.
2 Narrow the list by pressing the key that corresponds to the character
you want. For example, to enter an é, press e. See the table below for a
list of corresponding characters.
TIP The symbols and accented characters are grouped according to their
similarity to the corresponding key. In some cases, the symbol is related to the
alternate character on the key, not the letter. For example, to type a ¢ or other
currency symbol, press Sym + h. Why? Because the alternate character on the H
key is $.
TIP If you press the wrong key, press Backspace to return to the full list of
symbols and accented characters. You can then press another key.
3 Scroll to find the character you want.
4 Tap the character to insert it.
Enter information in a field
You can enter information in a field by typing or by pasting previously
copied information.
Enter passwords
You can see each character of a password only as you enter it, so be careful.
Be sure Caps Lock and Option Lock are off unless you need them. For
information on how to enter characters, see Enter uppercase letters and
Enter alternate keyboard characters.
14 Chapter 1 : Basics
Applications with text fields support the auto-correct feature. If the app
recognizes a common misspelling, it auto-corrects the word. To cancel the
auto-correction, press Backspace .
To accept the information you entered, do one of the following:
• Tap outside the field.
• Press Enter . If a screen contains multiple fields, pressing Enter accepts
the information you just entered and jumps the cursor to the next field.
• When you are done entering information on the screen containing the
field, make the back gesture to accept the information and back out of the
screen.
Select items in a list
menu hidden in the upper-right corner, which provides access to wireless
services.
Some applications have additional menus. For example, in Photos, tap an
open picture and tap to display a menu of tasks you can do with the
picture.
To get the most out of your phone, it’s a good idea to familiarize yourself
with the additional features available through the menus in various
applications.
Lists enable you to select from a range of options. Lists are different from
menus, which give you access to additional features.
Lists are hidden until you tap the currently displayed option for that list.
1 Tap the currently displayed option to open the list. For example, when
creating a new event in Calendar, tap 15 minutes before to display the
list of reminder options.
2 Tap t he l i st it e m y ou wa n t.
Save information
• On most screens, your information is saved automatically. Just make the
back gesture to close the screen, and your info is saved at the same time.
• Your info is also saved if you minimize an app screen to a card and throw
the card off the top of the screen to close the app.
• On screens with a Done button, tap Done to save your information.
Use the menus
Open the application menu
The application menu contains items for the application you are working in,
such as Cut and Copy, Preferences, Help, and other application-specific
commands.
1 In an app, do one of the following:
• Drag down from the upper-left corner of the phone (above the
screen) onto the screen.
• Tap the application name in the upper-left corner of the screen.
2 Tap a menu item to open it. If a menu item displays a right-pointing
arrow , tap the item to display the submenu for that item—for
example, tap the Edit menu item to open a submenu containing Cut,
Copy, and Paste items. If you see a downward-pointing arrow at
the bottom of the menu, scroll down to see additional menu items.
3 To close the menu without selecting an item, repeat one of the options
in step 1.
Most applications have an application menu hidden in the upper-left corner,
which provides access to additional features. There is also a connection
Chapter 1 : Basics 15
Open the connection menu
3 Do one of the following:
The connection menu lets you manage wireless services—the phone, Wi-Fi,
and Bluetooth
DID YOU KNOW? The connection menu also displays the current day and date
and the battery charge level.
1 Do one of the following:
• Drag down from the upper-right corner of the phone (above the
• Tap the upper-right corner of the screen.
2 Tap a menu item to turn that wireless feature on or to display a list of
menu items for that feature. If you see a downward-pointing arrow
at the bottom of the menu, scroll down to see additional menu items.
3 To close the menu without selecting an item, repeat one of the options
in step 1.
®
wireless technology.
screen) onto the screen.
Search to find info and make calls
• To look up or get in touch with someone: Tap a contact name to
open the person’s contact information. Tap a phone number to dial
it, an email address to send a message, and so on. If only the contact
name is displayed, tap the name to display ways to get in touch. You
can also tap Add Reminder to add a reminder message to the
contact.
• To search your company's Global Address List (GAL) for a contact:
Ta p Global Address Lookup.
• To perform a web search: Tap the search term you entered to open a
list of web search options, and tap the option. If your search returns
no contacts or applications, the web search options are displayed
automatically.
• To open an application: Tap the application.
Search within an application
In applications such as Contacts, Email, Memos, Doc View, and PDF View,
you can search for entries or files. From the list view, enter the file name; a
few words from a memo; or a contact name, initials, address, or number.
See the individual application sections for details.
You can also enter a search term in the Help application to search for help
content related to the term.
Use universal search
You can search for contacts and applications on your phone, or search the
web.
1 Display Card view or open the Launcher.
2 Begin typing a search term or keyword. As you type, search displays
any contact names and application names that match the character or
application names that are associated with the keyword. As you
continue typing, the search results narrow.
16 Chapter 1 : Basics
View and respond to notifications
Respond to a notification
Notifications show up at the bottom of the screen to notify you of new
voicemail and messages, upcoming appointments, missed calls, and more.
By default, if a notification arrives when the screen is off, the gesture area
light pulses. You can turn this feature off.
Do one of the following:
• Tap the notification to act on it.
• For some types of notifications, throw the notification off the side of the
screen to dismiss it.
View all your notifications
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen.
1 Tap anywhere on the bottom of the screen to display your
notifications.
2 Tap a notification to act on it. If the notification has a number next to it,
the number indicates how many items are included in the
notification—how many voicemail or email messages you have, and so
on.
Chapter 1 : Basics 17
18 Chapter 1 : Basics
Phone
Yo u r Pa lm® Pixi™ Plus phone enables you to effectively
manage multiple calls. You can answer a second call,
swap between calls, and set up a six-way conference
call. You can also work with other applications while
on a call. Your Pixi Plus phone helps you to do all these
tasks with ease.
In this chapter
20 Make calls
21 Receive calls
21 Use voicemail
22 What can I do during a call?
Chapter 2 : Phone 19
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