Palm Pixi Plus AT-T User Guide

User Guide
Intellectual property notices
Recycling and disposal
© 2010 Palm, Inc. All rights reserved. Palm, Pixi, Synergy, Touchstone, webOS, and the Palm and Pixi Plus logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook
®
is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Doc View and PDF View are provided by Documents To Go
®
, a product of DataViz, Inc. (dataviz.com). All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited-usage data plan is strongly recommended, or additional data charges may apply.
Open Source License information
You can view the Open Source License terms on your phone. Tap the center of the gesture area, and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF
View and then tap Open Source Information.pdf.
This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewireless.com/.
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.
v. 1.0
You can also view the file on your computer. Connect your phone to your computer with the
USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the
removable drive name for your phone. To locate the drive, do the following for your operating system:
•Windows Vista/Windows 7: Open Computer.
•Windows XP: Open My Computer.
•Mac: Open Finder.
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.

Contents

Chapter 1 Welcome
6Your Palm® Pixi™ Plus phone 7Whats in the box? 8 Where can I learn more?
Chapter 2 Basics
10 Get to know your phone 13 Set up your phone 16 Charge the battery 18 Turn the phone on/off 20 Use gestures: tap, swipe, drag, flick, pinch 25 Open applications 27 Work with applications 30 Enter and save information 33 Use the menus 35 Search to find info and make calls 36 View and respond to notifications 38 Update the software on your phone 39 Use App Catalog to shop for new applications 42 Copy files between your phone and your computer
48 I want to keep using my current desktop app and
sync with an online account on my phone
49 I don’t need to sync, but I do want a copy of my data
backed up somewhere besides my phone
49 I’d rather sync directly with my computer
Chapter 4 Phone
52 Make calls 55 Receive calls 56 Use voicemail 56 What can I do during a call? 59 What’s my number? 59 View your call history 60 Save a phone number to Contacts 60 Use a phone headset 61 Customize phone settings
Chapter 5 Email, text, multimedia, and instant messaging
68 Email 79 Messaging
Chapter 3 Data transfer
46 Data transfer overview 46 How do I get data from my old phone? 47 How do I get data off my computer? 48 I’m already using Google, Facebook, Yahoo!, and/or
Exchange. How do I sync data?
Chapter 6 Contacts, Calendar, and other personal
information
90 Contacts 100 Calendar 106 Tasks
Contents 3
110 Memos 111 Clock 112 Calculator 113 Facebook
Chapter 7 Photos, videos, and music
116 Camera 116 Photos 120 Videos 123 YouTube 124 Music 126 Amazon MP3
Chapter 8 Web and wireless connections
130 Wi-Fi 133 Location Services 134 Web 138 Google Maps 139 AT&T Navigator 143 YPmobile 144 Bluetooth
®
wireless technology
Chapter 9 Documents
148 Doc View 151 PDF View
Chapter 10 Preferences
Chapter 11 Troubleshooting
170 For users of other Palm® devices 170 Battery 175 Screen and performance 176 Phone 178 Hands-free devices 178 Synchronization 181 Sending and receiving data in Email, Messaging, and
Web 181 Email 182 Messaging 182 Wi-Fi 183 Web 183 Calendar and Contacts 184 Camera 184 Amazon MP3 185 Transferring information between your phone and
your computer 185 Backing up and restoring data 186 Updates 187 Transferring information from another Palm
webOS™ platform phone 187 Third-party applications 187 Making room on your phone
Terms
Online accounts available for Palm® webOS™ phones
®
4Contents
156 Backup 159 Remotely erase your Palm profile account 159 Date & Time 160 Device Info 163 Regional Settings 164 Screen & Lock 166 Sounds & Ringtones
Specifications
Regulatory and safety information
Index

Welcome

Congratulations on the purchase of your Palm® Pixi™ Plus phone.
In this chapter
6Your Palm® Pixi™ Plus phone 7 What’s in the box? 8 Where can I learn more?
Chapter 1 : Welcome 5

Yo u r P a l m® Pixi™ Plus phone

In one compact and indispensable device, you now have all of the following:
An advanced wireless phone running the Palm
A full suite of organizer applications: Contacts, Calendar, Memos, and
Ta s k s
High-speed data with GPRS/EDGE and 3G (UMTS/HSDPA) support
Wi-Fi capability
A 2-megapixel digital camera
GPS functionality
Integrated text, multimedia, and instant messaging (IM)
Tools to view and manage Microsoft Office and Adobe PDF files
®
Yo ur Pa lm operating system, the Palm
Pixi™ Plus phone puts Palm’s new multitasking, gesture-based
®
webOS™ platform, inside a small, beautiful
device. Here are a few highlights of your new phone.
Gestures: On your Pixi Plus phone, you make calls, move around, and
manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch, and go to
palm.com/support to see animations that demonstrate these gestures. The
introductory piece in your Pixi Plus phone’s box has a detachable gesture guide to put in a pocket and consult when you need to—you won’t need it very long.
Multitasking: You can have many applications open at once and easily
move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications. You can also send email or surf the web while on a call.
®
The Palm
Synergy™ feature: The Palm® Synergy™ feature on your Pixi Plus phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.
®
webOS™ platform
For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pixi Plus phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in Contacts, Calendar, and
Email.
NOTE See Online accounts available for Palm® webOSTM phones for the current
list of online accounts that you can set up on your phone and for information about the behavior of these accounts.
Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see
Messaging.
Universal search: Need to call Ed? Just type ed. If he’s listed in your
Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Search works just as fast when you need to search the web. For more information, see Search to find info and make calls.
Sync: Your Pixi Plus phone gives you synchronization without a cable. You
can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because a copy of your data is stored on the device.
Yo ur Pa l m p ro fi l e : When you set up your phone, you create a Palm profile.
Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account.
6Chapter1:Welcome
WARNING Refer to Regulatory and safety information for information that helps
you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death.

What’s in the box?

All of the following items are included in the phone box:

Print material

Quickstart guide
Services Guide
Palm warranty
End User License Agreement

Hardware

Palm Pixi Plus phone
USB cable
AC charger
Chapter 1 : Welcome 7

Where can I learn more?

On-device Help: Read short how-tos and watch animations on your new
phone.
To view all Help: Open Help . To view Help topics for a single application: Open the application,
open the application menu, and tap Help.
Online support from Palm: Visit palm.com/support to edit your Palm
profile, watch how-to animations, access a tool to help you export data from your desktop to your new phone (the Data Transfer Assistant, or DTA), and read comprehensive information about your phone.
Online tutorial: Visit att.com/tutorials to access interactive tutorials that
contain step-by-step instructions and screenshots to help you set up your phone and services. Be sure to select Manufacturer: Palm and Model:
Pixi Plus from the drop-down menus.
Customer service from AT&T: For questions about your mobile account
or features, contact AT&T customer care.
8Chapter1:Welcome

Basics

You’re about to discover the many things about your
®
Palm
Pixi™ Plus phone that can help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours.
But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications, and more.
In this chapter
10 Get to know your phone 13 Set up your phone 16 Charge the battery 18 Turn the phone on/off 20 Use gestures: tap, swipe, drag, flick, pinch 25 Open applications 27 Work with applications 30 Enter and save information 33 Use the menus 35 Search to find info and make calls 36 View and respond to notifications 38 Update the software on your phone 39 Use App Catalog to shop for new applications 42 Copy files between your phone and your computer
Chapter 2 : Basics 9

Get to know your phone

Front view

1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n . 3 Gesture area: Make the back gesture and begin other gestures here. 4 Keyboard: See Use the keyboard. 5 Microphone 6 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)
The ringer switch does not affect music or video playback sounds.
7 Vo lu me 8 Charger/microUSB connector
IMPORTANT Be careful not to scratch, crush, or apply too much pressure on the
touchscreen. Do not store your phone in a place where other items might damage it. phone or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the

Keyboard

1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t s el ect io n
gestures).
2 Shift: See Enter uppercase letters. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field (see Enter information in a field).
6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See
Enter characters from the symbols table.
10 Chapter 2 : Basics

Touchscreen

Icons in the title bar

You can monitor the status of several items using icons in the area at the top of the phone screen:
Table 1. Title bar icons and descriptions
Item Description
The battery is being charged.
The battery is fully charged.
The battery is low. See Charge the battery.
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu.
2 Launcher: See Open an application in the Launcher. 3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden. 4 Quick Launch: See Open an application in Quick Launch. 5 Connection icons: Show the status of wireless service connections and battery strength
(see Icons in the title bar). Tap the icons to open the connection menu.
6 Page indicators: Show how many Launcher pages are to the right or the left of the
currently displayed page. Swipe left or right on the screen to see other pages.
7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap
the bottom of the screen to view notification details (see View all your notifications).
Airplane mode is turned on. This means that the phone,
®
Wi-Fi feature, and Bluetooth
wireless technology feature are off (incoming calls go to voicemail). See Turn wi re le ss
services off (airplane mode).
Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.
The phone is searching for a Wi-Fi network.
The phone is on. The number of filled-in bars denotes signal strength. See Tur n w irel es s se r vi ce s o n.
Your phone is connected to a GPRS data network. See I can’t
tell if data services are available.
Your phone is connected to an EDGE data network. See I
can’t tell if data services are available.
Your phone is connected to a 3G (HSDPA or UMTS) data network. See I can’t tell if data services are available.
Your phone is on and connected to the AT&T network.
The phone is searching for the AT&T network.
The AT&T network is not available.
Your phone cannot detect or read your SIM card. You can call your national emergency number only. See Set up your
phone.
Chapter 2 : Basics 11
Table 1. Title bar icons and descriptions
Item Description
Bluetooth® wireless technology is turned on. See Bluetooth®
wireless technology.
A Bluetooth connection is in progress.
A Bluetooth connection has been made.
Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see Search to find info and make
calls). If you are in an application such as Contacts or
Memos, your phone searches for items within the app that match the search term you entered.
Your phone is in roaming coverage. See Set roaming and
data usage preferences.
Call forwarding is turned on. See Turn call forwarding on/off.
TTY is turned on. See Enable TTY/TDD.
HAC is turned on. See Enable HAC.

Back view

12 Chapter 2 : Basics
1 Camera flash 2 Camera lens 3 Speaker

Top view

1 3.5mm headset jack 2 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on
and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery.

Set up your phone

Insert the SIM card

Your SIM (subscriber identity module) card contains information on your wireless account. To make calls or use your phone’s email or web features, you need to insert a SIM card
If you don’t have a SIM card, contact AT&T.
To take advantage of the high-speed data connection available on your phone, you may need to have a 3G SIM card. Check with AT&T for information.
WARNING You must remove the battery first whenever you insert or remove
the SIM card.
1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.
4 To begin separating the back cover from the body of the phone, use
your thumbnail to release the clasp at the midpoint of the left side of the phone (see (a) in step 5).
5 Run your thumbnail around the hairline opening to release the
upper-left and top clasps. You may hear a sound when the clasp releases.
3 Turn the phone completely off (see Turn everything (the screen and
wireless services) on/off).
Chapter 2 : Basics 13
6 Run your thumbnail around the hairline opening to release the
bottom-left and bottom clasps. End at (b).
7 Swing the body of the phone out of the back cover as if the right side
were a hinge.
8 Remove the battery by putting your finger in the recess to the right of
the battery; push the battery left and then lift it up and out.
WARNING You must remove the battery first whenever you insert or remove
the SIM card.
9 Insert the SIM card.
14 Chapter 2 : Basics
* Notch
10 Replace the battery.

Complete setup

11 To replace the back cover: Insert the ringer switch into the hole
provided for it on the right side of the back cover.
12 Press the back cover and the body of the phone together at each pair
of clasps. You can feel the clasps engage.
1 Press and hold the power button on the upper-left corner of your
®
phone until you see the Palm
logo on the screen (approximately five
seconds).
2 Follow the onscreen instructions to complete setup.
3 To create a Palm profile, enter a working email address and select and
answer a security question (see What is a Palm profile?).
NOTE If you have a Palm profile from an old webOS phone that you no longer
use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pixi Plus phone—you can’t use the same profile on two phones.
4 Your phone is ready to use. To learn how to make your first call, see
Make calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Click the link in the email to do the following:
TIP If your phone does not turn on after you insert the battery and press and hold
power, you may need to charge the battery (see Charge the battery).
Ve ri fy you r Pa lm profi le.
Follow a link to learn about getting data like contacts and appointments
onto your phone from your desktop organizer software (see How do I get
data off my computer?).
Chapter 2 : Basics 15

What is a Palm profile?

Your Palm profile provides the following benefits:
Automatic system and software updates are sent to your phone.
A Palm profile account is automatically created for you on your phone. In
this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.
NOTE You cannot access Palm profile data on the profile website—you can
access the data on your phone only.
WARNING Use only batteries and chargers that are approved by Palm with your
phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the phone and void the Limited Warranty for the product.
Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.
Info stored in your Palm profile account, as well as info you have in
applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.
If your phone is lost or stolen, open the web browser on your computer,
sign in to your Palm profile on palm.com/palmprofile, and do a remote erase of the info on the phone.
NOTE If you want to erase data on your phone while you are still in possession of
the phone—for example, before you give it to someone else—don’t do a remote erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset
your phone).
For detailed information about your Palm profile, see Backup.
Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you set it up, see Update your Palm Profile settings.

Charge the battery

See Maximizing battery life for tips on making your battery’s power last longer.
1 On the right side of your phone, open the charger/microUSB
connector.
When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .
16 Chapter 2 : Basics
2 Connect the small end of the USB cable to the charger/microUSB
connector. The silver circle on the cable faces the front of the phone.
3 Connect the other end of the USB cable to the AC charger.
4 Plug the AC charger into a working outlet.
TIP You can also charge your phone battery by connecting your phone to your
computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm (sold separately) to your computer.
®
TouchstoneTM charging dock

Maximizing battery life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:
Charge your phone whenever you can. Charge it overnight. The battery
has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.
Set your screen to turn off automatically after a shorter period of inactivity
(see Set the interval for turning the screen off automatically).
Keep your battery away from direct sunlight and other sources of heat.
Temperatures over 113 degrees Fahrenheit (45 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.
As with any mobile phone, if you are in an area with no wireless coverage,
your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Tur n w ire le ss
services off (airplane mode)). You can forward calls to a different number
or let all calls be picked up by voicemail (see Tur n c a ll fo r wa rd in g on /o ff ).
The fewer wireless connections you have, the less power is required of the
battery. Turn on airplane mode when you don’t need to be wirelessly connected. Airplane mode turns off your connection to the AT&T network, and it also turns off Wi-Fi and Bluetooth. You can turn on Wi-Fi
®
(see Wi-Fi) and Bluetooth (see Bluetooth
wireless technology) separately
when airplane mode is on.
If you set up an email account in the Email application, set the interval to
automatically download email to every two hours or less frequently (see
Enter advanced account settings).
Lower the screen brightness (see Change screen brightness).
Use a Wi-Fi connection to download system updates and applications
from App Catalog (see Update the software on your phone and Use App
Catalog to shop for new applications). Downloads occur faster over Wi-Fi
than over an AT&T data connection, and thus use less battery power.
Keep in mind that frequent use of instant messaging (IM) can reduce
battery life. Sign out of your IM account when you are not using it (see
Sign out of an IM account).
Shut down the phone completely when you won’t be using it for an
extended period of time (see Turn everything (the screen and wireless
services) on/off).
If you do not frequently use applications that require GPS information,
turn off the settings in Location Services (see Location Services). Your phone prompts you to turn a service on if an application requires it temporarily.
Buy an extra battery as a spare for periods of heavy use or long periods
when you cannot charge your phone. To purchase batteries that are compatible with your phone, go to palm.com/store and click Accessories for your phone.
Chapter 2 : Basics 17

Tur n th e ph one on /o ff

TIP You can also unlock the screen by dragging up from the gesture area across
the onscreen lock icon.
Your Pixi Plus phone’s screen can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, and
Bluetooth app). This means you can wake up the screen to use just the
organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, press power . Drag up to unlock the screen.
To turn the screen off, press power .
To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.
TIP You can set how long the screen stays on during a period of inactivity (see Set
the interval for turning the screen off automatically).

Turn wireless services off (airplane mode)

Airplane mode turns off your phone as well as the Wi-Fi and Bluetooth® wireless technology features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can’t browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.
Do one of the following:
Tap the upper-right corner of any screen to open the connection menu.
Tap Turn on Airplane Mode.
Press and hold power and tap Airplane Mode.
* Power
18 Chapter 2 : Basics
When your phone is in airplane mode, the airplane mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the screen in the Launcher, Card view, and Phone. Your phone is not connected to any mobile network.
* These indicate that wireless services are off (airplane mode).
TIP When your phone is in airplane mode, you can turn the Wi-Fi and Bluetooth
features on individually (see Turn Wi-Fi on and off and Turn the Bluetooth feature
on/off). To turn your phone back on, you must turn airplane mode off.

Turn wireless services on

When your phone locates a signal, AT&T appears in the upper-left corner of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen.
* These indicate that wireless services are on.
When you are inside a phone coverage area, the bars on the signal-strength icon are filled in. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.
When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).
BEFORE YOU BEGIN To use the phone, you must have an active SIM card
from AT&T inserted into your phone (see Insert the SIM card).
If airplane mode is turned on, you need to turn it off before you can
connect to your mobile network. Tap the upper-right corner of any screen to open the connection menu. Tap Tu r n o ff A ir pl a ne Mo d e.

Turn everything (the screen and wireless services) on/off

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do one of the following:
Open Device Info and tap Reset Options. Tap Shut Down, and tap
Shut Down again.
Chapter 2 : Basics 19
Press and hold power , and tap Power. Tap Shut Down/Swap Battery, and tap Shut Down.
* Gesture area
When you’re working in an application, the gesture area displays a lighted bar in the center. The lighted bar also appears when you tap the center of the gesture area to maximize a card in Card view.
NOTE When you turn everything off, the phone’s alarms, ringer, and notifications
are also turned off.
To turn both the screen and wireless services back on, press and hold
power .

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don’t bear down.
To see short animations illustrating how to do gestures, go to palm.com/
support or tap Clips in Help on your phone (see Open applications for
information on how to open Help).
You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

Basic gestures

Ta p : Tap with the tip of your finger—not your fingernail. Tap fast and firmly,
and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.
20 Chapter 2 : Basics
Tap the center of the gesture area to do the following:
When you’re working in an application, tap the center of the gesture area
to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).
When you’re in Card view, tap the center of the gesture area to maximize
the app in the center of the view.
Swipe: A swipe is most often a horizontal gesture, from right to left or left to
right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.
One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in.
For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view.
The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.
Drag: Drag is the gesture you make for a slow scroll up and down, such as in
a list, in a document, or on a web page. Slide your fingertip slowly along the surface—no need to bear down.
One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.
You also make the drag gesture as part of a drag and drop.
In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.
Chapter 2 : Basics 21
Flick: As its name tells you, this is a quick gesture, great for scrolling long
lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

Scroll gestures

Scroll slow: Drag the screen in the desired direction.
To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen.
In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.
If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.
Scroll fast: Flick the screen in the desired direction.
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Stop scrolling: Tap or drag the screen while scrolling.
Zoom out/pinch in to decrease the size of items on the screen in Email,
Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together.

Zoom gestures

Zoom in/pinch out to increase the size of items on the screen in Email,
Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.
Zoom in or out a fixed amount in Web, Photos, Doc View, PDF View:
Double-tap the screen.
Chapter 2 : Basics 23

Text se l e c t i o n g esture s

For information on working with text after you select it, see Cut, copy, and
paste information and Use the Select All and Copy All features.
Insert the cursor in a text field: Tap the location. See Cut, copy, and paste
information.
Move the cursor: Tap the location to insert the cursor. Press and hold
Option . Place your finger anywhere onscreen and drag your finger in the
direction you want to move the cursor.
Select text when you can see a cursor: Tap the location to insert the
cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.
Select a paragraph of text: When you cannot insert a cursor in the text—
for example, on a web page or in an email message you received—the smallest amount of text you can select is a whole paragraph. Press and hold
Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to
your selection (you can’t skip around). If you need to scroll down to select
24 Chapter 2 : Basics
the next paragraph, release Shift , scroll, press Shift , and tap the paragraph. Tapping any part of the highlighted selection deselects it.

Drag an item

Tap and hold the item, drag it, and then lift your finger to drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo around the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent.

Delete a list item

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.
The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.
TIP To delete multiple list items, throw each one off the screen. If you get the
Delete confirmation prompt after throwing the first item, you don’t need to tap
it—just throw the second item, and the first deletion is confirmed automatically.

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.
Chapter 2 : Basics 25

Open an application in Quick Launch

Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon.
* Quick Launch
2 Move your finger to the application icon. When you see the app name
appear, lift your finger. The application opens.

Open an application in the Launcher

The Launcher displays all your applications that are not in Quick Launch. The Launcher includes multiple pages, which you can organize to group apps the way you want (see Reorder Launcher icons).
Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch (see Reorder Quick Launch icons), or swap in whatever applications you like (see Change the applications that appear in Quick Launch).
When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.
1 Drag up slowly from the gesture area to the screen.
NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from
the gesture area to the screen that displays Card view.
26 Chapter 2 : Basics
1 If you’re in an app, tap the center of the gesture area to display Card
view.
2 In Card view, tap .
TIP You can also open the Launcher by flicking up twice from the gesture area to
the screen. If you are in Card view, just flick up once to open the Launcher.
3 To find the app you want, swipe up or down to see all the icons on a
page. Swipe left or right to see other pages.
1 The arrow indicates that you can swipe up to see partially or fully hidden icons. 2 Page indicators show that there are two Launcher pages to the right—swipe right to left
on the screen to see them.
4 Tap the application icon.

Work with applications

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you’re working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of the app that’s open, you minimize the app and go back to Card view.
To make the back gesture, swipe right to left anywhere in the gesture area.
To close the Launcher, do one of the following:
Tap the center of the gesture area.
Ta p .
Make the up gesture: Flick up from the gesture area to the screen.

Open an application using search

1 Tap the center of the gesture area to display Card view.
2 Enter the name of or a keyword for the application (see Universal
search application keywords).
3 When the application icon appears in the search results, tap it.

Display all open applications (Card view)

Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.
Chapter 2 : Basics 27
When an application fills the screen and you want to go to Card view, do one of the following:
2 Tap a card to maximize the application.
Tap the center of the gesture area.
Make the up gesture: Flick up from the gesture area to the screen.

Move among open applications

1 In Card view (see Display all open applications (Card view)), swipe left
or right on the screen to see other open apps.
TIP You can also maximize the center card in Card view by flicking down from the
screen to the gesture area.
TIP You can set a preference to move among open apps without first going to
Card view (see Tu rn adv a nce d g e st ur es o n/o f f).

Reorder open cards

1 In Card view (see Display all open applications (Card view)), tap and
hold a card to further reduce the size of the cards.
TIP You can also tap anywhere on the screen around the cards to reduce the size
of the cards.
2 After the card becomes transparent, drag it to another position.
28 Chapter 2 : Basics

Close an application

In Card view (see Display all open applications (Card view)), throw the
card off the top of the screen.

Change the applications that appear in Quick Launch

If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application except the Launcher.
3 Tap and hold an icon in the Launcher, and after the halo appears
around the icon, drag the icon onto the Quick Launch bar.

Reorder Quick Launch icons

You can change the position of any Quick Launch icon except the Launcher icon.
1 In Card view, tap and hold a Quick Launch icon.
2 After a halo appears around the icon, drag it to another location.
1 Open the Launcher. Quick Launch appears at the bottom.
2 Tap and hold a Quick Launch icon, and after the halo appears around
the icon, drag it onto the Launcher.

Reorder Launcher icons

1 In the Launcher, tap and hold an icon.
2 After the halo appears around the icon, drag it to another location.
Chapter 2 : Basics 29
3 To move the icon to another page, drag it to the left or right edge of
the screen. Don’t release the icon until the new page appears.

Delete an application

Enter and save information

Use the keyboard

You can delete applications that you installed on your phone.
1 While pressing and holding Option , tap the app icon.
2 Ta p Delete.
TIP You can also delete an application you installed by opening the Launcher,
opening the application menu, and tapping List Apps. On the list of applications, tap and hold an app name or throw the app of the side of the screen, and then tap
Delete.
1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t s el ect io n
gestures).
2 Shift: See Enter uppercase letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field (see Enter information in a field).
6 Sym: See Enter characters from the symbols table.

Enter uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:
Press Shift and press the letter key. The Shift symbol appears: . You
don’t need to hold down Shift while you press the letter key.
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