Palm PIXI PLUS User Manual

User Guide

Intellectual property notices

© 2010 Palm, Inc. All rights reserved. Palm, Pixi Plus, Synergy, Touchstone, webOS and the Palm and Pixi Plus logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook Inc. Google and Google Maps are trademarks of Google, Inc. Doc View and PDF View are provided by Documents To Go product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

To use this device, you are required to provide a valid email address, mobile phone number and related information for account set-up and activation. A data plan is also required. An unlimited-usage data plan is strongly recommended or additional data charges may apply.

Open Source Licence information

You can view the Open Source Licence terms on your phone. Tap the centre of the gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View and then tap Open Source Information.pdf.

, a product of DataViz, Inc. (dataviz.com). All other brand and

is a registered trademark of Facebook,

As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste and develop the highest standards in electronics recycling.

v. 1.0

You can also view the file on your computer. Connect your phone to your computer with the

USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the

removable drive name for your phone. To locate the drive, do the following for your operating system:

• Windows Vista/Windows 7: Open Computer.

• Windows XP: Open My Computer.

• Mac: Open Finder.

• Linux (Ubuntu): The drive is displayed on the desktop.

• Other Linux distribution: The location of the drive may vary by system.

After you open the drive, double-click the file Open Source Information.pdf.

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programmes visit palm.com/environment or recyclewireless.com/.

2Chapter1:

Chapter 1 Welcome

6Your Palm® Pixi™ Plus phone 7 What's in the box? 8 Where can I learn more?

Chapter 2 Basics

10 Get to know your phone 13 Set up your phone 16 Charge the battery 18 Turn the phone on/off 20 Use gestures: tap, swipe, drag, flick, pinch 25 Open applications 27 Work with applications 30 Enter and save information 33 Use the menus 35 Search to find info and make calls 36 View and respond to notifications 38 Update the software on your phone 39 Use App Catalog to shop for new applications 41 Copy files between your phone and your computer

46 I want to keep using my current desktop app and

sync with an online account on my phone

47 I don't need to sync, but I do want a copy of my data

backed up somewhere besides my phone

47 I'd rather sync directly with my computer

Chapter 4 Phone

50 Make calls 53 Receive calls 54 Use voicemail 54 What can I do during a call? 57 What's my number? 57 View your call history 58 Save a phone number to Contacts 59 Use a phone headset 60 Customise phone settings

Chapter 5 Email, text, multimedia and instant messaging

66 Email 77 Messaging

Chapter 3 Data transfer

44 Data transfer overview 44 How do I get data from my old phone? 44 How do I get data off my computer? 46 I'm already using Google, Facebook, Yahoo! and/or

Exchange. How do I sync data?

Chapter 6 Contacts, Calendar and other personal

information

88 Contacts 97 Calendar 104 Tasks

Contents 3

108 Memos 109 Clock 110 Calculator 111 Facebook

Chapter 7 Photos, videos and music

114 Camera 114 Photos 118 Videos 121 YouTube 122 Music

Chapter 8 Web and wireless connections

126 Wi-Fi 128 Location Services 129 Web 134 Google Maps 134 Bluetooth

wireless technology

Chapter 9 Documents

138 Doc View 141 PDF View

Chapter 11 Troubleshooting

158 For users of other Palm® devices 158 Battery 163 Screen and performance 164 Phone 166 Hands-free devices 166 Synchronisation 169 Sending and receiving data in Email, Messaging and

Web 169 Email 170 Messaging 170 Wi-Fi 171 Web 171 Calendar and Contacts 172 Camera 172 Transferring information between your phone and

your computer 173 Backing up and restoring data 174 Updates 174 Transferring information from another Palm

webOS™ platform phone 174 Third-party applications 175 Making room on your phone

Terms

Chapter 10 Preferences

4Contents

146 Backup 148 Remotely erase your Palm profile account 149 Date & Time 149 Device Info 152 Regional Settings 153 Screen & Lock 155 Sounds & Ringtones

Online accounts available for Palm® webOS™ phones

Specifications

Regulatory and safety information

Index

Welcome

Congratulations on the purchase of your Palm® Pixi™ Plus phone.

In this chapter

6Your Palm® Pixi™ Plus phone 7 What's in the box? 8 Where can I learn more?

Chapter 1 : Welcome 5

Yo u r P a l m® Pixi™ Plus phone

In one compact and indispensable device, you now have all of the following:

• An advanced wireless phone running the Palm

• A full suite of organiser applications: Contacts, Calendar, Memos and

Ta s k s

• High-speed data with GPRS/EDGE and UMTS (3G and HSDPA) support

• Wi-Fi capability

• A 2-megapixel digital camera

• GPS functionality

• Integrated text, multimedia and instant messaging (IM)

• Tools to view and manage Microsoft Office and Adobe PDF files

Yo ur Pa l m operating system, the Palm

Pixi™ Plus phone puts Palm's new multitasking, gesture-based

webOS™ platform, inside a small, beautiful

device. Here are a few highlights of your new phone.

Gestures: On your Pixi Plus phone, you make calls, move around and

manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch, and go to

palm.com/support to see animations that demonstrate these gestures. The

introductory piece in your Pixi Plus phone's box has a detachable gesture guide to put in a pocket and consult when you need to—you won't need it very long.

Multitasking: You can have many applications open at once and easily

move among them. Go to the Launcher to open apps. See the line-up of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications. You can also send email or surf the web while on a call.

The Palm

Synergy™ feature: The Palm® Synergy™ feature on your Pixi

Plus phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

webOS™ platform

For example, suppose you have a Google account for personal email, contacts and calendar events, and an Exchange account for your corporate email, contacts and events. The Email, Contacts and Calendar applications on your Pixi Plus phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars and the single inbox for your email in Contacts, Calendar and

Email.

NOTE See Online accounts available for Palm® webOSTM phones for the current

list of online accounts that you can set up on your phone and for information about the behaviour of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see

Messaging.

Universal search: Need to call Ed? Just type ed. If he's listed in your

Contacts, you can get his numbers from the search results. Tap a number and you've made the call. Search works just as fast when you need to search the web. For more information, see Search to find info and make calls.

Sync: Your Pixi Plus phone gives you synchronisation without a cable. You

can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because a copy of your data is stored on the device.

Yo ur Pa l m p ro f i l e : When you set up your phone, you create a Palm profile.

Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronised with an online account.

6Chapter1:Welcome

WARNING Refer to Regulatory and safety information for information that helps

you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury or death.

What's in the box?

All of the following items are included in the phone box:

Print material

• Getting Started guide

• Palm warranty

• End User Licence Agreement

Hardware

• Palm Pixi Plus phone

• USB cable

• AC charger

Chapter 1 : Welcome 7

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new

phone.

To view all Help: Open Help .

To view Help topics for a single application: Open the application,

open the application menu and tap Help.

• Online support from Palm: Visit palm.com/support to edit your Palm

profile, watch how-to animations, access a tool to help you export data from your desktop to your new phone (the Data Transfer Assistant, or DTA) and read comprehensive information about your phone.

• Customer service from your wireless service provider: For questions

about your mobile account or features, contact your wireless service provider's customer care.

8Chapter1:Welcome

Basics

You're about to discover the many things about your

Palm

Pixi™ Plus phone that can help you better manage your life and have fun, too. As you become more familiar with your phone, you'll want to personalise the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications and more.

In this chapter

Chapter 2 : Basics 9

Get to know your phone

Front view

1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n . 3 Gesture area: Make the back gesture and begin other gestures here. 4 Keyboard: See Use the keyboard. 5 Microphone 6 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)

The ringer switch does not affect music or video playback sounds.

7 Vo lu me 8 Charger/microUSB connector

IMPORTANT Be careful not to scratch, crush or apply too much pressure on the

touchscreen. Do not store your phone in a place where other items might damage it. Do not use harsh chemicals, cleaning solvents or aerosols to clean the phone or its accessories.

Keyboard

1 Option: Press to enter numbers, punctuation and symbols that appear above the letters on

the keys (see Enter alternate keyboard characters) or to move the cursor (see Tex t sel ec ti on

gestures).

2 Shift: See Enter uppercase letters. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you have entered in a field (see Enter information in a

field).

6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See

Enter characters from the symbols table.

10 Chapter 2 : Basics

Touchscreen

Icons in the title bar

You can monitor the status of several items using icons in the area at the top of the phone screen:

Table 1. Title bar icons and descriptions

Item Description

The battery is being charged.

The battery is fully charged.

The battery is low. See Charge the battery.

1 Application name: Displays the name of the currently open application. Drag down over

the app name to open the application menu.

2 Launcher: See Open an application in the Launcher. 3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden. 4 Quick Launch: See Open an application in Quick Launch. 5 Connection icons: Show the status of wireless service connections and battery strength

(see Icons in the title bar). Tap the icons to open the connection menu.

6 Page indicators: Show how many Launcher pages are to the right or the left of the

currently displayed page. Swipe left or right on the screen to see other pages.

7 Notification icons: Show missed calls, new voicemail and email messages and more. Tap

the bottom of the screen to view notification details (see View all your notifications).

Aeroplane mode is turned on. This means that the phone,

Wi-Fi feature and Bluetooth

wireless technology feature are off (incoming calls go to voicemail). See Tur n w ire le ss

services off (aeroplane mode).

Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.

The phone is searching for a Wi-Fi network.

The phone is on. The number of filled-in bars denotes signal strength. See Turn wireless services on.

Your phone is connected to a GPRS data network. See I can't

tell if data services are available.

Your phone is connected to an EDGE data network. See I

can't tell if data services are available.

Your phone is connected to a 3G (HSDPA or UMTS) data network. See I can't tell if data services are available.

When your phone is on and connected to your wireless service provider's network, the provider's name appears in the top left-hand corner of Card view and most Phone screens.

The phone is searching for your wireless service provider's network.

Your wireless service provider's network is not available.

Chapter 2 : Basics 11

Table 1. Title bar icons and descriptions

Item Description

Your phone cannot detect or read your SIM card. You can call your national emergency number only. See Set up your

phone.

Bluetooth

wireless technology is turned on. See Bluetooth®

wireless technology.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see Search to find info and make

calls). If you are in an application such as Contacts or

Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See Set roaming and

data usage preferences.

Call forwarding is turned on. See Turn ca ll f or wa rd in g on /off.

TTY is turned on. See Enable TTY/TDD.

Back view

HAC is turned on. See Enable HAC.

12 Chapter 2 : Basics

1 Camera flash 2 Camera lens 3 Speaker

Top view

1 3.5 mm headset jack 2 Powe r: Press to wake up or turn off the screen. Press and hold to turn wireless services on

and off, replace the battery or turn your device completely on and off. Turn your device completely off before you remove the battery.

Set up your phone

Insert the SIM card

Your SIM (subscriber identity module) card contains information on your wireless account. Depending on your wireless service provider, this information might include your phone number and voicemail access number. To make calls or use your phone's email or web features, you need to insert a SIM card

If you don't have a SIM card, contact your wireless service provider.

To take advantage of the high-speed data connection available on your phone, you may need to have a 3G SIM card.Check with your wireless service provider for information.

WARNING You must remove the battery first whenever you insert or remove

the SIM card.

1 If the USB cable is attached to the phone, disconnect the USB cable.

4 To begin separating the back cover from the body of the phone, use

your thumbnail to release the clasp at the midpoint of the left side of the phone (see (a) in step 5).

5 Run your thumbnail around the hairline opening to release the top-left

and top clasps. You may hear a sound when the clasp releases.

2 If a wired headset is attached to the phone, disconnect the headset.

3 Turn the phone completely off (see Turn everything (the screen and

wireless services) on/off).

Chapter 2 : Basics 13

6 Run your thumbnail around the hairline opening to release the

bottom-left and bottom clasps. End at (b).

7 Swing the body of the phone out of the back cover as if the right side

were a hinge.

8 Remove the battery by putting your finger in the recess to the right of

the battery; push the battery left and then lift it up and out.

WARNING You must remove the battery first whenever you insert or remove

the SIM card.

9 Insert the SIM card.

14 Chapter 2 : Basics

* Notch

10 Replace the battery.

Complete setup

11 To replace the back cover: Insert the ringer switch into the hole

provided for it on the right side of the back cover.

12 Press the back cover and the body of the phone together at each pair

of clasps. You can feel the clasps engage.

1 Press and hold the power button on the top left-hand corner of

your phone until you see the Palm

logo on the screen (approximately

five seconds).

2 Follow the onscreen instructions to complete setup.

3 To create a Palm profile, enter a working email address and select and

answer a security question (see What is a Palm profile?).

NOTE If you have a Palm profile from an old webOS phone that you no longer

use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pixi Plus phone—you can't use the same profile on two phones.

4 Your phone is ready to use. To learn how to make your first call, see

Make calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. If you don't see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Click the link in the email to do the following:

TIP If your phone does not turn on after you insert the battery and press and hold

power, you may need to charge the battery (see Charge the battery).

• Verif y your Pal m profi le.

• Follow a link to learn about getting data like contacts and appointments

onto your phone from your desktop organiser software (see How do I get

data off my computer?).

Chapter 2 : Basics 15

What is a Palm profile?

Your Palm profile provides the following benefits:

Charge the battery

• Automatic system and software updates are sent to your phone.

• A Palm profile account is automatically created for you on your phone. In

this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.

NOTE You cannot access Palm profile data on the profile website—you can

access the data on your phone only.

• Info stored in your Palm profile account, as well as info you have in

applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.

• If your phone is lost or stolen, open the web browser on your computer,

NOTE If you want to erase data on your phone while you are still in possession of

the phone—for example, before you give it to someone else—don't do a remote erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset

your phone).

For detailed information about your Palm profile, see Backup.

When the battery is very low, the battery icon in the top right-hand corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

WARNING Use only batteries and chargers that are approved by Palm with your

phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire or explode, resulting in property damage, serious bodily injury or death. Use of unapproved third-party power supply accessories may damage the phone and void the Limited Warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the top right-hand corner of the screen is full to ensure that the battery is fully charged.

See Maximising battery life for tips on making your battery's power last longer.

1 On the right side of your phone, open the charger/microUSB

connector.

Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you set it up, see Update your Palm Profile settings.

16 Chapter 2 : Basics

2 Connect the small end of the USB cable to the charger/microUSB

connector. The silver circle on the cable faces the front of the phone.

3 Connect the other end of the USB cable to the AC charger.

4 Plug the AC charger into a working socket.

TIP You can also charge your phone battery by connecting your phone to your

computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm (sold separately) to your computer.

TouchstoneTM charging dock

Maximising battery life

Battery life depends on how you use your phone. You can maximise the life of your battery by following a few easy guidelines:

• Charge your phone whenever you can. Charge it overnight. The battery

has a much longer useful life when it is topped up frequently than when it is charged after it is fully drained.

• Set your screen to turn off automatically after a shorter period of inactivity

(see Set the interval for turning the screen off automatically).

• Keep your battery away from direct sunlight and other sources of heat.

Temperatures over 45 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless coverage,

your phone continues to search for a signal, which consumes power. Turn

off your phone if you are outside a coverage area (see Tur n w ire le ss

services off (aeroplane mode)). You can forward calls to a different

number or let all calls be picked up by voicemail (see Tur n ca ll fo rwa rd ing

on/off).

• The fewer wireless connections you have, the less power is required of the

battery. Turn on aeroplane mode when you don’t need to be wirelessly connected. Aeroplane mode turns off your connection to your wireless service provider's network, and it also turns off Wi-Fi and Bluetooth. You

can turn on Wi-Fi (see Wi-Fi) and Bluetooth (see Bluetooth

wireless

technology) separately when aeroplane mode is on.

• If you set up an email account in the Email application, set the interval to

automatically download email to every two hours or less frequently (see

Enter advanced account settings).

• Lower the screen brightness (see Change screen brightness).

• Use a Wi-Fi connection to download system updates and applications

from App Catalog (see Update the software on your phone and Use App

Catalog to shop for new applications). Downloads occur faster over Wi-Fi

than over your wireless service provider's data connection, and thus use less battery power.

• Keep in mind that frequent use of instant messaging (IM) can reduce

battery life. Sign out of your IM account when you are not using it (see

Sign out of an IM account).

• Shut down the phone completely when you won't be using it for an

extended period of time (see Turn everything (the screen and wireless

services) on/off).

• If you are in an area where the network coverage zones do not intersect

completely, turn Network Auto-Select off in Phone Preferences. Then, under Network Type, tap 3G only or, if this option doesn't appear, tap

2G only (see Set roaming and data usage preferences). Selecting either

option forces your phone to connect to that network type only, which prevents continuous searching for a strong connection.

• If you do not frequently use applications that require GPS information,

turn off the settings in Location Services (see Location Services). Your phone prompts you to turn a service on if an application requires it temporarily.

• Buy an extra battery as a spare for periods of heavy use or long periods

when you cannot charge your phone. To purchase batteries that are compatible with your phone, go to palm.com/store and click Accessories for your phone.

Chapter 2 : Basics 17

Tur n th e ph one on /o ff

TIP You can also unlock the screen by dragging up from the gesture area across

the onscreen lock icon.

Your Pixi Plus phone's screen can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app and

Bluetooth app). This means you can wake up the screen to use just the

organiser features of your device (Calendar, Contacts, Tasks, Memos and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organiser features, for example, when you're on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, press power . Drag up to unlock the screen.

To turn the screen off, press power .

To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.

TIP You can set how long the screen stays on during a period of inactivity (see Set

the interval for turning the screen off automatically).

Turn wireless services off (aeroplane mode)

Aeroplane mode turns off your phone as well as the Wi-Fi and Bluetooth® wireless technology features. Use aeroplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can't browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Doc View and PDF View.

Do one of the following:

• Tap the top right-hand corner of any screen to open the connection menu.

Tap Turn on Aeroplane Mode.

• Press and hold power and tap Aeroplane Mode.

* Power

18 Chapter 2 : Basics

When your phone is in aeroplane mode, the aeroplane mode icon appears at the top of every screen, and Aeroplane Mode appears in the top left-hand corner of the screen in the Launcher, Card view and Phone. Your phone is not connected to any mobile network.

* These indicate that wireless services are off (aeroplane mode).

TIP When your phone is in aeroplane mode, you can turn the Wi-Fi and Bluetooth

features on individually (see Turn Wi-Fi on and off and Turn the Bluetooth feature

on/off). To turn your phone back on, you must turn aeroplane mode off.

Turn wireless services on

When your phone locates a signal, your wireless service provider's name appears in the top left-hand corner of the screen in the Launcher, Card view and Phone, and the signal-strength icon appears at the top of the screen.

* These indicate that wireless services are on.

When you are inside a phone coverage area, the bars on the signal-strength icon are filled in. If you're outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

BEFORE YOU BEGIN To use the phone, you must have an active SIM card

from your wireless service provider inserted into your phone (see Insert the

SIM card).

• If aeroplane mode is turned on, you need to turn it off before you can

connect to your mobile network. Tap the top right-hand corner of any screen to open the connection menu. Tap Tur n o ff Ae ro pl a ne Mo d e .

Turn everything (the screen and wireless services) on/off

Usually, turning your phone off and/or putting it in aeroplane mode is sufficient for normal periods when you have the phone with you but you're not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do one of the following:

• Open Device Info and tap Reset Options. Tap Shut Down and tap Shut Down again.

Chapter 2 : Basics 19

• Press and hold power and tap Power. Tap Shut Down/Swap Battery and tap Shut Down.

NOTE When you turn everything off, the phone's alarms, ringer and notifications

are also turned off.

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

* Gesture area

When you're working in an application, the gesture area displays a lit bar in the centre. The lit bar also appears when you tap the centre of the gesture area to maximise a card in Card view.

To turn both the screen and wireless services back on, press and hold

power .

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They're easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don't bear down.

To see short animations illustrating how to do gestures, go to palm.com/

support or tap Clips in Help on your phone (see Open applications for

information on how to open Help).

20 Chapter 2 : Basics

Basic gestures

Ta p : Tap with the tip of your finger—not your fingernail. Tap fast and firmly,

and then immediately lift your fingertip off the screen. Don't bear down on what you're tapping. Don't wait for a response; the response comes after you lift your finger. Don't linger on the gesture; a tap takes a split second to do.

Tap the centre of the gesture area to do the following:

• When you're working in an application, tap the centre of the gesture area

to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).

• When you're in Card view, tap the centre of the gesture area to maximise

the app in the centre of the view.

Swipe: A swipe is most often a horizontal gesture, from right to left or left to

right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

One kind of swipe you'll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you're working in.

For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimise the app and go back to Card view.

The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area.The forward gesture allows you to move forward through previously viewed web pages.

Drag: Drag is the gesture you make for a slow scroll up and down, such as in

a list, in a document or on a web page. Slide your fingertip slowly along the surface—no need to bear down.

One kind of drag that you'll use a lot brings up Quick Launch when you're in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

You also make the drag gesture as part of a drag and drop.

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

Chapter 2 : Basics 21

Flick: As its name tells you, this is a quick gesture, great for scrolling long

lists, documents or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and further you scroll up or down a list.

Scroll gestures

Scroll slow: Drag the screen in the desired direction.

To close an application in Card view, flick the card up towards the top of the touchscreen. This is called throwing the card off the top of the screen.

In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.

If an application is maximised, you can flick up from the gesture area to the screen to minimise the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.

Scroll fast: Flick the screen in the desired direction.

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Stop scrolling: Tap or drag the screen while scrolling.

Zoom out/pinch in to decrease the size of items on the screen in Email,

Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together.

Zoom gestures

Zoom in/pinch out to increase the size of items on the screen in Email,

Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.

Zoom in or out a fixed amount in Web, Photos, Doc View, PDF View:

Double-tap the screen.

Text se l e c t i o n g e sture s

For information on working with text after you select it, see Cut, copy and

paste information and Use the Select All and Copy All features.

Chapter 2 : Basics 23

Insert the cursor in a text field: Tap the location. See Cut, copy and paste

information.

Move the cursor: Tap the location to insert the cursor. Press and hold

Option . Place your finger anywhere onscreen and drag your finger in the

direction you want to move the cursor.

Select text when you can see a cursor: Tap the location to insert the

cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

Select a paragraph of text: When you cannot insert a cursor in the text—

for example, on a web page or in an email message you received—the smallest amount of text you can select is a whole paragraph. Press and hold

Shift and then tap a paragraph. Tap an adjacent paragraph to add it to

your selection (you can’t skip around). If you need to scroll down to select the next paragraph, release Shift , scroll, press Shift and tap the paragraph. Tapping any part of the highlighted selection deselects it.

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Drag an item

Tap and hold the item, drag it, and then lift your finger to drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo around the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent.

Delete a list item

The delete gesture is available in applications such as Email, Messaging, Tasks, Music and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.

TIP To delete multiple list items, throw each one off the screen. If you get the

Delete confirmation prompt after throwing the first item, you don't need to tap

it—just throw the second item, and the first deletion is confirmed automatically.

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

Open an application in Quick Launch

Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon.

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

* Quick Launch

Chapter 2 : Basics 25

Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch (see Reorder Quick Launch icons), or swap in whatever applications you like (see Change the applications that appear in Quick Launch).

When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.

1 Drag up slowly from the gesture area to the screen.

1 If you're in an app, tap the centre of the gesture area to display Card

view.

2 In Card view, tap .

NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from

the gesture area to the screen that displays Card view.

2 Move your finger to the application icon. When you see the app name

appear, lift your finger. The application opens.

Open an application in the Launcher

The Launcher displays all your applications that are not in Quick Launch. The Launcher includes multiple pages, which you can organise to group apps the way you want (see Reorder Launcher icons).

TIP You can also open the Launcher by flicking up twice from the gesture area to

the screen. If you are in Card view, just flick up once to open the Launcher.

3 To find the app you want, swipe up or down to see all the icons on a

page. Swipe left or right to see other pages.

1 The arrow indicates that you can swipe up to see partially or fully hidden icons. 2 Page indicators show that there are two Launcher pages to the right—swipe right to left

on the screen to see them.

4 Tap the application icon.

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To close the Launcher, do one of the following:

• Tap the centre of the gesture area.

• Tap .

• Make the up gesture: Flick up from the gesture area to the screen.

Open an application using search

To make the back gesture, swipe right to left anywhere in the gesture area.

1 Tap the centre of the gesture area to display Card view.

2 Enter the name of or a keyword for the application (see Universal

search application keywords).

3 When the application icon appears in the search results, tap it.

Work with applications

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of the app that's open, you minimise the app and go back to Card view.

Display all open applications (Card view)

Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.

When an application fills the screen and you want to go to Card view, do one of the following:

• Tap the centre of the gesture area.

• Make the up gesture: Flick up from the gesture area to the screen.

Chapter 2 : Basics 27

Move among open applications

1 In Card view (see Display all open applications (Card view)), swipe left

or right on the screen to see other open apps.

2 After the card becomes transparent, drag it to another position.

Close an application

2 Tap a card to maximise the application.

TIP You can also maximise the centre card in Card view by flicking down from the

screen to the gesture area.

TIP You can set a preference to move among open apps without first going to

Card view (see Turn advanced gestures on/off).

Reorder open cards

1 In Card view (see Display all open applications (Card view)), tap and

hold a card to further reduce the size of the cards.

TIP You can also tap anywhere on the screen around the cards to reduce the size

of the cards.

• In Card view (see Display all open applications (Card view)), throw the

card off the top of the screen.

28 Chapter 2 : Basics

Change the applications that appear in Quick Launch

Reorder Quick Launch icons

If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application except the Launcher.

1 Open the Launcher. Quick Launch appears at the bottom.

2 Tap and hold a Quick Launch icon, and after the halo appears around

the icon, drag it onto the Launcher.

3 Tap and hold an icon in the Launcher, and after the halo appears

around the icon, drag the icon onto the Quick Launch bar.

You can change the position of any Quick Launch icon except the Launcher icon.

1 In Card view, tap and hold a Quick Launch icon.

2 After a halo appears around the icon, drag it to another location.

Reorder Launcher icons

1 In the Launcher, tap and hold an icon.

2 After the halo appears around the icon, drag it to another location.

Chapter 2 : Basics 29

3 To move the icon to another page, drag it to the left or right edge of

the screen. Don't release the icon until the new page appears.

Delete an application

Enter and save information

Use the keyboard

You can delete applications that you installed on your phone.

1 While pressing and holding Option , tap the app icon.

2 Ta p Delete.

TIP You can also delete an application you installed by opening the Launcher,

opening the application menu and tapping List Apps. On the list of applications, tap and hold an app name or throw the app off the side of the screen and then tap

Delete.

1 Option: Press to enter numbers, punctuation and symbols that appear above the letters on

the keys (see Enter alternate keyboard characters) or to move the cursor (see Tex t sel ec ti on

gestures).

2 Shift: See Enter uppercase letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you have entered in a field (see Enter information in a

field).

6 Sym: See Enter characters from the symbols table.

Enter uppercase letters

By default, the first letter of each sentence or field is capitalised and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift and press the letter key. The Shift symbol appears: . You

don't need to hold down Shift while you press the letter key.

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