Palm 200000 User Manual

Handbook for

DRAFT Palm, Inc. Confidential

Palm™ Tungsten™ C

Handhelds

DRAFT Palm, Inc. Confidential

© 2002 Palm, Inc. All rights reserved. The Palm logo, HotSync, MultiMail, PalmModem, and Palm OS are registered trademarks, and the HotSync logo, Palm, Palm Powered, Tungsten, and VersaMail are trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademark under express license fr om Bluetooth SIG, Inc., U.S.A. All other brands are trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damag e or loss resulting from the use of this handbook. Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of

this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.

Software Download Available

Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from www.palm.com/support/.

PN: 407-4891A-US

Contents

DRAFT Palm, Inc. Confidential

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Minimum requirements: Windows computers . . . . . . . . . . . . . . . . . . . . . . . . 4

Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Locating handheld components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Adjusting the screen brightness level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 3: Navigating and Entering Data . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Tapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Typing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Accessing international and special characters . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using Graffiti writing to enter data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Graffiti tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Graffiti alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Graffiti numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Punctuation marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Symbol characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Additional non-English characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Navigation strokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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Graffiti ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 4: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Other ways to open applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Copying applications to or from an expansion card . . . . . . . . . . . . . . . . . . . . . 41

Selecting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using menu commands and the command toolbar . . . . . . . . . . . . . . . . . . . . . . 45

Using menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the command toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Enabling and disabling Palm On-screen Writing . . . . . . . . . . . . . . . . . . . . . . . . 46

Performing common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Receiving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing files and add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing applications and files on a Windows computer . . . . . . . . . . . . . 64

Palm Quick Install Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing applications and files on a Mac computer . . . . . . . . . . . . . . . . . . 67

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DRAFT Palm, Inc. Confidential

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 5: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 6: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Performing calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Viewing recent calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 7: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Reviewing Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Renaming a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Formatting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Managing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Using the Card Info menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 8: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Selecting an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Changing repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Considerations for repeating or continuous events . . . . . . . . . . . . . . . . . . . 95

Changing the Date Book view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Working in Week view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Working in Month view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Working in Agenda view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Date Book menus, preferences, and display options . . . . . . . . . . . . . . . . . . . . . 99

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

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Chapter 9: Using Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adding expense items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Changing the default currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Defining a custom currency symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setting Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Working with Expense data on your computer . . . . . . . . . . . . . . . . . . . . . . . . 109

Displaying the euro on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Printing the euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Chapter 10: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 11: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Reviewing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Changing Note Pad color settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Chapter 12: Using Palm

Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Viewing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Viewing photos in Thumbnail view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Viewing photos in List view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Viewing a slide show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Rotating photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Viewing photo information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Organizing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Sorting photos in List view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

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Creating an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Filing photos in albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Copying and Moving photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Renaming or deleting an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Beaming photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sending photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Deleting photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Working with photos on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Using Palm Photos menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Photo menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chapter 13: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Creating list items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Checking off a To Do List item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Changing To Do List item details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Setting To Do Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Using To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Chapter 14: Using Palm™ VersaMail™ Personal E-mail Software . . . . . 141

What’s new . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Getting started with the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . 141

Synchronizing an existing username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Upgrading a MultiMail/VersaMail database . . . . . . . . . . . . . . . . . . . . . . . 142

Setting up and managing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Account and connection types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Setting up a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Creating a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Creating a synchronize-only account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Setting VersaMail connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Deleting an e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Selecting a different service for a given e-mail account . . . . . . . . . . . . . . . 166

Getting, sending, and managing e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Getting and reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

vii

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DRAFT Palm, Inc. Confidential

Creating and editing mail folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Creating and sending new e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Working with URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Working with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Emptying the trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Marking messages as read or unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Setting preferences for getting and deleting e-mail . . . . . . . . . . . . . . . . . . 218

Adding or updating an Address Book entry directly from a message . . 220

Synchronizing e-mail between the handheld and the desktop . . . . . . . . . . . 221

Configuring an account in HotSync Manager . . . . . . . . . . . . . . . . . . . . . . . 221

Setting synchronization options and account settings . . . . . . . . . . . . . . . . 222

Converting attached files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Synchronizing an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Using SSL with the conduit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Going beyond the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Managing mail filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Managing mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Adding APOP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Adding ESMTP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Cutting and copying text from an e-mail message for use in other applica-

tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Using the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

E-mail header details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Backing up mail databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Wireless IMAP folder synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Accessing corporate e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Using Secure Sockets Layer (SSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Viewing the wireless coverage indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Troubleshooting account access problems . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Five-way navigation in the VersaMail application . . . . . . . . . . . . . . . . . . . 258

Keyboard shortcuts in the VersaMail application . . . . . . . . . . . . . . . . . . . . 260

viii

Chapter 15: Using Palm™ Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Using Palm Web Browser’s features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Palm Web Browser is easy to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Palm Web Browser is fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Palm Web Browser is secure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

What Palm Web Browser looks like . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

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DRAFT Palm, Inc. Confidential

Getting help in Palm Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Opening Palm Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Browsing the Web on your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Visiting a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Following a link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Returning to a web page you just visited . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Returning to your home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Downloading a file to your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Stopping the download process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Refreshing a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Viewing information about a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Bookmarking Your Favorite Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Adding a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Visiting a bookmarked page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Editing information about a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Deleting a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Saving Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Saving a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Opening a saved page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Editing information about a saved page . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Copying text from a page to another application . . . . . . . . . . . . . . . . . . . . 275

Deleting a saved page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Finding Web Pages You Recently Visited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Returning to a page you visited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Clearing the History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Customizing Palm Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Changing the default size of text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Changing your home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Changing how images are downloaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Enabling or disabling autofill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Enabling or disabling cookies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Changing the size of the History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Controlling how Palm Web Browser accesses the Internet . . . . . . . . . . . . 281

Viewing web content with plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Finding the Palm Web Browser version number . . . . . . . . . . . . . . . . . . . . . . . 282

Palm Web Browser menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Page menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

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DRAFT Palm, Inc. Confidential

Chapter 16: Using World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Setting the primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Choosing a different primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Setting the secondary locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Modifying a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Removing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Using World Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Chapter 17: Performing HotSync

Operations . . . . . . . . . . . . . . . . . . . . . 293

Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Connecting to your computer through a wireless local area network (LAN)

298

Performing a wireless network HotSync operation . . . . . . . . . . . . . . . . . . 299

Performing cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . 301

Performing a cradle/cable HotSync operation: Windows computer . . . 301

Performing a direct HotSync operation: Mac computer . . . . . . . . . . . . . . 303

Conducting IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Preparing your computer for infrared communication . . . . . . . . . . . . . . . 306

Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Returning to cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . 308

Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Performing the first HotSync operation with a user profile . . . . . . . . . . . 312

Chapter 18: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 315

Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

IR to PC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Date and Time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Digitizer preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Formats preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Country default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Time, date, week start, and numbers formats . . . . . . . . . . . . . . . . . . . . . . . 321

Sounds and Alerts preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

System, alarm, and game sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

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Alarm Vibrate and indicator light settings . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Keyboard Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Remapping keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Network preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Modem Accessory and TCP/IP software . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Selecting a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Entering a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Selecting a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Adding telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Entering a prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Disabling call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Using a calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Connecting to your service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Creating additional service templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Adding detailed information to a service template . . . . . . . . . . . . . . . . . . 330

Idle timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Selecting Next Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Defining primary and secondary DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Creating a login script on your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Plug-in applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Deleting a service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Network preferences menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

On-Screen Writing preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Enabling Palm On-screen Writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Displaying penstrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Owner preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Power preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Auto-off delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Cradle settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Beam Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Security preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Assigning a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Locking your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

Setting security options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

ShortCuts preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

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VPN preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Connecting to your VPN account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Wi-Fi preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Turning the 802.11b radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Finding Wi-Fi connection information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Adding and editing a Wi-Fi connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 367

Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Battery considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 373

Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Security and VPN problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Wi-Fi problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

xii

Product Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 387

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

About This Book

DRAFT Palm, Inc. Confidential

This handbook is designed to help you get up and running quickly on your Tungsten C handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It describes:

■ Enabling wireless features

■ Locating all the parts of your handheld

■ Viewing and entering data

■ Working with expansion cards

■ Using your handheld with your computer

■ Personalizing your handheld with your own preference settings

After you become familiar with the basic functionality of your handheld, you can use the rest of this handbook as a reference for performing less comm on tasks, for maintaining your handheld, and for solving problems that might arise as you operate your handheld.

About This Book

DRAFT Palm, Inc. Confidential

CHAPTER 1

DRAFT Palm, Inc. Confidential

Welcome

Y our new Palm™ Tungsten™ C handheld is wir elessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following:

■ Connect to your corporate or personal local area network (LAN) wirelessly with

a built-in 802.1 1b radio enabling you to read, compose , and send e-mail on-thego.

■ Browse or search the Internet through your wireless LAN.

■ Stay organized and on time by keeping your appointments, contact

informat ion, and to-do items in one pla ce.

■ Wireless ly connect in coffee shops and airports that have LAN service. A service

subscription agreement is required to access these services.

Before you can use all these features, you must set up your handheld and install software on your desktop computer.

Y our handheld comes with an easy- to-follow installation guide, Palm™ Montana™ Read This First, that steps you through the process of successfully setting up your handheld. The guide contains important information that must be followed for initial setup of the features available on your handheld.

IMPORTANT If you are upgrading from another Pa lm OS

www.palm.com/support/ for important upgrade instructions before beginning your

Tungsten C handheld installation.

System requirements

Before you install and operate Palm™ Desktop software, your computer system must meet the following minimum requirements.

handheld, see

Chapter 1 Welcome

DRAFT Palm, Inc. Confidential

Minimum req uirement s: Windows comp uters

The minimum requirements for Windows computers are as follows:

■ IBM-compatible Pentium-class computer

■ One of the following operating systems:

– Windows NT 4.0 Workstation with SP6 or later (requires a serial

cradle/cable, sold separately, and administrator rights to install Palm

Desktop software) –Windows 98 –Windows ME – Windows 2000 Pro (requires administrator rights to install Palm Desktop

software) – Windows XP Home or Pro (requires administrator rights to install Palm

Desktop software)

■ Internet Explorer 4.01 with SP2 or later

■ Netscape Navigator

■ 50 megabytes (MB) available hard disk space

■ VGA monitor or better (16 Bit or High Color, and 800 x 600 resolution

recommended)

■ CD-ROM or DVD-ROM drive (you can also downloa d P alm Des ktop sof tware

from

www.palm.com/support/)

■ Mouse

■ One available USB port or serial port (serial cradle/cable sold separately)

Minimum requirements: Mac computers

The minimum requirements for Mac computers are as follows:

■ Mac computer or compatible with a PowerPC processor

■ Mac OS

– Mac OS 9, version 9.1 or later – Mac OS X, version 10.1.2 or later

■ 25MB available hard disk space

■ 12MB available RAM

■ Monitor that supports screen resolution of 800 x 600 or better

■ CD-ROM or DVD-ROM drive (you can also downloa d P alm Des ktop sof tware

from

www.palm.com/support/)

■ Mouse

■ One available USB port or serial port (serial cradle/cable sold separately and

DRAFT Palm, Inc. Confidential

compatible with Mac OS 9 only)

Finding information

For installation information, see the Palm™ Montana™ Read This First that came with your T ungsten C handheld. For comprehensive information about using your handheld, continue reading this electronic handbook.

For support information, upgrade information, articles, and answers to questions, see

www.palm.com/support/.

For more information about using Palm Desktop software, see the following:

■ The handheld tutorial, Quick Tour. To access this tutorial, tap the Quick Tour

icon from th e Applications main screen.

■ The electronic Palm Desktop software for the Macintosh User’s Guide. T o access this

guide, open the Palm folder and then open th e Documentation f older. Double-click the file Palm Desktop.pdf.

■ The online help for Palm Desktop software. To access the online help, open

Palm Desktop software and select the Help menu.

Finding information

Chapter 1 Welcome

DRAFT Palm, Inc. Confidential

CHAPTER 2

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Exploring Your Handheld

YourPalm™ Tungsten™ C handheld uses a wireless local area network (LAN) to help you stay in touch with important information while you are away from your desk. You can stay organized, on time, and up-to-date with daily tasks. Use your new handheld to do the following:

■ Compose and securely send and receive business or personal e-mail through

your wireless LAN.

NOTE Some companies re strict access to inte rnal e-mail accounts w hen using

a handheld. Check your company or network administrator for their policy on use of handhelds.

■ Receive alerts when a new e-mail arrives or a reminder occurs. Rely on any or

all of the three alert modes: the indicator light, vibrator, or alarm sound.

■ Set preferences for how you receive alarms: hea ring a sound, seeing a bl inking

indicator light, or feeling your handheld vibrate. Choose any combination.

■ Browse or search the Internet.

■ Enter your schedule in Date Book.

■ Keep all your contact names, addresses, and phone numbers in Address Book.

■ Prioritize and assign your tasks a due date in To Do List.

■ Set alarms from World Clock and Date Book to keep yourself on schedule and

remind yourself of appointments, redial reminders, and notes.

■ Synchronize your data with Palm™ Desktop software on your Windows or Mac

computer so you can work with your personal information on your computer and maintain a copy of your information.

■ Insert SD, MultiMediaCard, or SDIO expansion cards to add more software or

memory, or to back up your data.

■ Beam information to another device that has an infrared (IR) port.

Locating handheld components

Take a few moments to locate the front and back panel components of your handheld.

Chapter 2 Exploring Your Handheld

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Locating front panel controls

Green indicator light

Screen

Date Book

Address Book

Application buttons

Navigator

Select button

Stylus

IR port

Keyboard area

Power button/ Brightness control

Wireless

E-mail

Application buttons

IR port

Uses infrared technology to transmit data to and r eceive data from other Palm OS

handhelds, and to perform HotSync® operations. See “Using elements of the handheld interface” in Chapter 3 and see “Conducting IR HotSync operations” in

Chapter 17 for more information.

Keypad

The area where you type letters and numbers, and access special function keys. See Chapter 3 to learn how to type characters.

Power button

Turns your handheld on or off. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed.

If your handheld is turned on, pressing the power button turns the unit off.

Locating handheld components

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Application button s

Navigator

Select button

Screen

Green indicator light

Activate the individual handheld applications that correspond to the icons on the buttons: Date Book, Address Book, E-mail, and Wireless. See “Buttons preferences” in

Chapter 18 for details on reassigning these buttons to open

any application on your handheld. The five-way navigation button enables you to move up,

down, right, and left in pick lists and menus. You can scroll down to view information below the viewing area, and sc roll up to view the information above the viewing area. The navigator also has some special functions that are described in this ha ndbook.

The navigator center Select button enables you to select items. The Select button also has some special f unctions that are described in this handbook.

Displays the applications and information stored in your handheld. It is touch-sensitive and responds to the stylus.

A blinking green light indicates:

■ an e-mail message has arrived.

■ an alarm or event notification has occurred.

Stylus

A dialog box appears, describing the r eason for notif ication. Acknowledging the notification turns off the indi cator light.

The light also indicates that the handheld is properly placed in the cra dle.

Slides in and out of the slot in the side channel of the handheld. T o use the stylus, remove it from the slot and hold it as you would a pen or pencil. Unscrew the top of the stylus to access the reset tool.

Chapter 2 Exploring Your Handheld

DRAFT Palm, Inc. Confidential

Locating back panel components

Side channel for cover

Speaker

Universal connector

Headset jack

Expansion card slot

Universal connector

Reset button

Expansion card slot

Reset button

Connects your handheld to the cradle, which in turn connects to the back of your computer and through the AC adapter to the wall current. This allows you to rechar ge your handheld as well as update the information between your handheld and computer using HotSync technology.

The universal connector also connects peripheral hardware devices to your handheld.

Under normal use, you should not have to use the reset button. See “Resetting your handheld” in Appendix A for information about when and how to use the reset button.

Accepts SD, MultiMediaCard, and SDIO expansion cards, enabling you to add more memory, applications, or other functionality. You can also back up data to an expansion card.

Headset jack

Speaker

Side channel

NOTE Expansion cards are purchased separately.

Connects a hands-free headset to your handheld, enabling you to recor d and lis ten to voic e m emos, and listen to audio files from the Internet.

For improved system sounds and the playing of audio f il es, such as voice recording (.wav) or multimedia.

The left side channel holds the front cover, which slides in and out.

Adding an expansion ca rd

DRAFT Palm, Inc. Confidential

A tiny expansion card (sold separately) increases the variety of tasks you can do and the amount of space you have for s toring software a nd data on your handheld.

To insert a card:

1. Insert the card in the direction shown by the icon.

2. Push the card in with your thumb. You feel the card lock and hear the system

sound.

Label on card faced down

Adding an expansion card

Push

Notched corner

To remove a card:

1. Push lightly against the card with your thumb.

2. When the card is released, you hear the system sound.

Push

For complete information about working with expansion cards, see Chapter 7.

Chapter 2 Exploring Your Handheld

DRAFT Palm, Inc. Confidential

Adjusting the screen brightness level

The screen brightness makes it easy for you to see the information on your handheld. The screen brightness level can be adjusted to for ease of viewing and to extend battery life. You can adjust the brightness level using the Adjust Brightness dialog box.

To adjust the screen brightness level:

1. Press Function + Brightness .

2. Tap to the left or right of the slider to adju st the brightness in small i ncrem ents,

or drag the slider to change the brightness in large increments.

CHAPTER 3

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Navigating and Entering Data

This chapter explains how to enter data into your handheld, navigate around the interface, and use menu commands. There are several ways to enter data, to navigate, and to use menu commands:

■ Tapping

■ Using the five-way navigator

■ Using the handheld keyboard

Tapping

■ Using Graffiti

■ Beaming data from another device that has an infrared port

■ Entering or importing data in Palm™ Desktop software and then synchronizing

writing

with your handheld

Like using a mouse to click elements on a computer scr een, using the styl us to tap elements on your handheld screen is the basic action that gets things done on your handheld.

The first time you start your handheld, setup instructions appear on the screen. These instructions include a calibration screen. Calibration aligns the internal circuitry of your handheld with its touch-sensitive screen so that when you tap an element on the screen, the handheld can detect exactly which task you want to perform.

IMPORTANT Always use the point of t he styl us f or tapp ing or ma king s trokes on the

handheld screen. Never use an actual pen, pencil, or other sharp object to write on the handheld screen.

With your handheld turned on, you can tap the handheld screen to do many operations, such as the following:

■ Open applications

■ Choose menu commands

■ Select options in dialog boxes

Chapter 3 Navigating and Entering Data

DRAFT Palm, Inc. Confidential

Just as you can drag the mouse to select text or move objects on your computer , you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.

Using the navigator

When you work with most applications, the navigator on the front panel of your handheld makes it easy for you to navigate among and select your entries. You can use the navigator to perform tasks without the stylus using one hand.

See Chapter 4 and Chapter 5 for additional information about using the navigator with Address Book, and Chapter 8 for additional information on using the navigator with Date Book.

To navigate in list screens, do any of the following:

■ Press Up or Down on the navigator to scroll an entire screen of records.

■ Press and hold Up or Down on the navigator to accelerate the scrolling.

■ Press Select on the navigator to insert the selection highlight. When the selection

highlight is present, you can do the following: – Press Up or Down on the navigator to scroll to the previous or next records. – Press Select again to view the selected record. – Press Left on the navigator to remove the selection highlight.

To navigate in record screens:

1. Press Up or Down on the navigator to scroll within the current record.

2. Press Right or Left on the navigator to scroll to the pr evious or next record. (This

feature is not available in Address Book.)

3. Press Select on the navigator to return to the list screen.

To navigate in dialog boxes:

DRAFT Palm, Inc. Confidential

■ While a pick list is open, press Up or Down on the navigator to highlight an

item, and then press Select on the navigator to select the item.

■ Press Select on the navigator to close a dialog. If there’s only one button,

pressing Select activates that bu tton. If there’s multipl e buttons, Select activates affirming buttons such as OK, Yes, or Done.

IMPORTANT Read dialog boxes carefully. Sometimes, selecting OK or Yes results in

deleting data.

Using the keyboard

You can quickly and accurately enter text or numbers on your handheld using the keyboard. The keyboard also has special function keys that enable you to access features. Another feature is AutoCorrect, which automatically corrects some common misspellings when entering data from the keyboard.

Using the keyboard

Below the keyboard are application buttons and the 5-way naviga tor that enables you to navigate menus and pick lists quickly without using the stylus. These features are described in Chapter 2.

Letter and number keys

Tab/Brightness key

Function key

CAPS/Find key

Letter and number keys: Enables you to enter letters and numbers. You

Space/Symbol key

Delete key

Return/Enter key

Home/ShortCut key

Command/Menu key

can change the key response from the Keyboard preferences screen. See “Keyboard Preferences” in Chapter 18.

Y ou can a lso access international characters using the navigator c ontrol. See “Accessing international and special characters” later in this chapter.

Tab/Brightness key: Adds a tab or opens the Brightness dialog box. For

more information on the Brightness dialog box, see “Adjusting the

screen brightness level” in Chapter 2.

Chapter 3 Navigating and Entering Data

DRAFT Palm, Inc. Confidential

Function key: Pr ess to access the secondary character set. See “Using the

Function key” later in this chapter.

CAPS/Find key: Capitalizes letters or opens the Find dialog box. For

more information on capitalizing letters, see the next section “Typing

capital l etters”. For information on the Find dialog box, see “Finding information” in Chapter 4.

Space/Symbol key: Adds a space to the text or opens the onscreen

keyboards. For more information about the onscreen keyboards, see

“Accessing the onscreen keyboards” later in this chapter.

Command/Menu key: Opens the Command toolbar or Menu. The

Command bar has many functions, such as showing the signal str ength for the 802.11b radio. For information about the Command mode, see “Using menu commands and the command toolbar” in Chapter 4. For more information about Menus, see “Using menus” in Chapter 4.

Home/ShortCut key: Opens the Application Launcher or enables you to

enter a text ShortCut. For more information on ShortCuts, see “Using

ShortCuts” later in this chapter.

Return/Enter key: Adds a manual return to the next line or enters the

data.

Delete/Backspace key: Deletes the previous character.

Typing capital letters

The keyboard enables you to capitalize letters in two ways:

■ Use the CAPS key . Press the CAPS key twice to initiate CAPS lock.

■ Press and hold the key. This feature works only when the Keyboard pr eference

Repeat Function is set to Capital. See “Keyboard Preferences” in Chapter 18 for more information.

Accessing international and special characters

You can access international and sp ecial characters directly from the keyboard or from onscreen keyboards. These character sets enable you to communicate accurately through your memos or wireless messages.

Accessing from the keyboard

Y ou can access international characters from t he keyboard by pr essing and holding a key, and then pressing Up and Down on the navigator. The character on the screen scrolls thr ough a sequence of related i nternational characters. You can scroll though the sequence either forward or backward depending on whether you are pressing Up or Down on the navigator.

Using the keyboard

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NOTE This feature does not work w ith every key or wi th the F unction key secondary

character set.

To access international character s from the keyboard:

1. Press and hold a key.

2. Press Up or Down on the navigator.

3. Accessing the onscreen keyboards

Y ou can open the onscr een keyboards anytime you need to enter speci al characters or numbers on your handheld.

To use the onscreen keyboard:

1. Open any application (such as Memo Pad).

2. Tap any record, or tap New.

3. Press Function + Symbol .

When a keyboard is open, you can tap to open any of the other keyboards.

Tab

Caps lock

Caps shift

Numeric

Tap here to display numeric keyboard

Alpha

Tap here to display alphabetic keyboard

Tap here to display international keyboard

Symbol

Backspace Carriage return

International

Tap here to display symbol keyboard

After you finish, tap Done to close the onscreen keyboard and place the text in the record.

Chapter 3 Navigating and Entering Data

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Using the Function key

The Function key enables you to access the secondary character or feature set from each of the keys. The secondary charact er and feature se t is labeled in b lue in the upper right on each available key.

Function key

When you press Function , a dot appears in the l ower-right corner , i ndicat ing that the next key pressed will use the secondary character or feature set. If you press the Function twice, the dot changes to a “1” and the function feature remains locked. Pressing Function again unlocks it.

Function active icon Function lock icon

Using special features

In addition to characters, the Function key accesses special features on some of the keys. The following keys have special features:

Brightness key: Opens the Brightness dialog box. See “Adjusting the

screen brightness level” in Chapter 2 for more information.

Find key: Opens the Find dialog box. See “Using Find” in Chapter 4 for

more information.

Menu key: Opens the menu for the current screen. For more i nformation,

see “Using menus” in Chapter 4 and see “Using menu commands and

the command toolbar” in Chapter 4.

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