Palm TREO 680, 1049NA - Treo 680 Smartphone 64 MB User Manual

User Guide

Your Palm® Treo™ 680 Smartphone

Intellectual Property Notices

© 2006–2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. Documents To Go is a trademark or registered trademark of DataViz, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304. A portion of this software includes software modules developed by

the Independent JPEG group. This product includes technology owned by Microsoft and cannot be

used or distributed without a license from Microsoft. The TREO trademark is used by Palm in Sweden and Denmark with

the express consent of McNeil AB and its affiliated companies. The products marketed and/or sold by Palm under the TREO trademark are in no way affiliated with McNeil or its business.

Swedish: Varumärket Treo används av Palm i Sverige och D anmark med uttryckligt tillstånd från McNeil AB och dess dotterbolag. De produkter som marknadsförs och/eller säljs av Palm under varumärket Treo ska på inget sätt alls kopplas samman med McNeil eller dess verksamhet.

Danish: Treo-varemærket anvendes af Palm i Danmark og Svirge med udtrykkelig tilladelse fra McNeil AB og McNeils associerede selskaber. De produkter, der markedsføres og/eller sælges af Palm under Treo-varemærket, er på ingen måde tilknyttet McNeil eller McNeils virksomhed.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: palm.com/environment

As part of Palm’ s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle

for additional details and information

about how you can help reduce electronic waste. v. 2.0

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 2: Moving around on your Palm

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Treo™680 smartphone . . . . . . . . . . . . . . . 31

CONTENTS

iii

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

The VersaMail

application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 5: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 113

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Connecting your computer to the Internet through your smartphone . . . . . . . . . . . 124

Connections with Bluetooth

devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Chapter 8: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Documents To Go Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 171

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

CONTENTS

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Sending information with Bluetooth

wireless technology . . . . . . . . . . . . . . . . . . . 180

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

CONTENTS

Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

CONTENTS

Welcome

• A VGA (640x480) digital camera for

snapping photos and capturing short videos

Congratulations on the purchase of your

Palm

Tre o™680 smartphone! In one compact and indispensable device, you now have all of the following:

• Contacts application that stores the

names, phone numbers, and even pictures of friends, family, business contacts—everyone you stay in touch with

• Email application for receiving and

sending email (business and personal)

• Palm OS

by ACCESS personal info applications for storing your appointments, to-do lists, memos, and more

• Expansion card slot that accepts cards

(MultiMediaCard/SD/SDIO; sold separately) for storing music files, videos, dictionaries, games, and lots of other applications

• Text and multimedia messaging

• MP3 player

• Applications for reading, creating, and

editing Microsoft Office files and viewing PDF files

• Desktop synchronization software for

entering names, addresses, and more on your computer, and then transferring them to your smartphone with one press of a button

NOTE Phone and text messaging services

require a service contract with your wireless service provider. Web, email, and multimedia messaging services require a service contract and data services, such as GPRS or EDGE, from your wireless service provider. Data speeds vary based on network availability and capacity.

WELCOME

What’s in the box?

Documentation and software

• Read This First setup booklet

You should have received all the following items in the smartphone box:

Hardware

• Treo 680 smartphone

• SIM card from your wireless service

provider (not included with all models)

KEY TERM

card The smartcard that you insert into your

smartphone and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.

• Rechargeable battery

• AC charger with international adapter(s)

SIM (Subscriber Identity Module)

(if required in your region)

• Quick Reference Guide

• Palm Software Installation CD, which

includes the following:

• Palm

• Bonus software for your smartphone

• Your Palm Treo 680 Smartphone User

Desktop software

Guide (this guide)

• Palm warranty

• USB sync cable

• Headset

WELCOME

What do I need to get started?

card must be inserted into your smartphone. Without a SIM card, you can only make emergency calls, such as 112 or 911.

This guide helps you set up your smartphone and quickly learn to use it. To get started, you need all the items that came in the smartphone box (see What’s in the box? ), plus the following:

• A SIM card. If you do not already have a

SIM card and your smartphone box did not contain a SIM card, you need to contact your wireless service provider to get one. Be sure to sign up for a mobile account with data services. To use your smartphone on your wireless service provider’s network, the SIM

• You must be in a location where you are

within coverage of your wireless service provider’s network.

• An electrical outlet

• The computer with which you want to

synchronize your personal information

NOTE To use email, web browsing, and

multimedia messaging, your wireless service provider plan must include data services. Please contact your wireless service provider for details about your data service options.

WELCOME

CHAPTER

Setting up

Congratulations on the purchase of your new Palm®Tre o™680 smartphone. You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.

As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take these few easy steps to set up your smartphone and get it running.

Benefits

• Know where your smartphone

controls are located

• Start using your smartphone right

away

• Establish a link between your

smartphone and your computer

In this chapter

Smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 15

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 22

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 29

SETTING UP

Indicator light (phone and charge indicator)

Calendar

5-way navigator and Center button

Earpiece

Send Phone

Side button

Volume

Power/End

Messaging

Applications

Smartphone overview

Front view

CHAPTER

TIP

Protect your screen. Be careful to store your smartphone away from items that might scratch or crush the screen. Visit

www.palm.com/

cases and other useful accessories.

treo680gsm to find carrying

DID YOU KNOW

screen is on, you can press and hold the Side button to open the Voice Memo application. You can also change your button settings and select an application of your choice; see Reassigning buttons

When your smartphone

for details.

SMARTPHONE OVERVIEW

Camera lens

Battery door release

Speaker

Self-portrait mirror

Multi-connector

Headset jack

Microphone

Expansion slot door

Stylus

SETTING UP

CHAPTER

Back view

IMPORTANT The smartphone speaker

includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.

SMARTPHONE OVERVIEW

SETTING UP

Ringer switchInfrared (IR) port

Battery door release

Top view

DID YOU KNOW

sounds at once. You don’t need to hunt for Off buttons all over the device.

The Ringer switch silences all

Inserting the SIM card and battery

NOTE Your SIM card may already be

installed in your smartphone. Follow steps 1–3 to check. If a SIM card did not come with your smartphone, you may already have one; otherwise, your wireless service provider will give you one when you subscribe.

1 Use one hand to press the Battery

door release and use your other hand

to slide the battery door downward to remove it from your smartphone.

CHAPTER

Your SIM card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features, the SIM card must be inserted in your smartphone.

2 If the battery is installed, remove it.

(See Replacing the battery

for details.)

3 Slide the SIM tray out of the slot inside

the smartphone. If the SIM card is already installed, skip to step 6.

INSERTING THE SIM CARD AND BATTERY

Notch

Battery contacts

Smartphone contacts

SETTING UP

CHAPTER

6 Align the metal contacts on the battery

with the contacts inside the battery

4 Align the notch on the SIM card with

the notch in the SIM tray. Insert the notched end of the SIM card into the

compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.

SIM tray, and then press the other end of the card until it falls into place.

5 Slide the SIM tray back into the slot

inside the smartphone.

INSERTING THE SIM CARD AND BATTERY

IMPORTANT Use the battery that came

with your smartphone. Do not use a battery from another smartphone model in your smartphone. Similarly, do not use the smartphone battery in another smartphone model. Using a battery that is designed for another smartphone model can damage

SETTING UP

your smartphone. For info on replacement batteries, see Replacing the battery

7 Slide the battery door onto the back of

the smartphone until it clicks into place.

8 Your smartphone screen wakes up and

begins the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your smartphone.

TIP

If your smartphone does not turn on, you need to connect it to the AC charger. If it still does not turn on after being connected to the AC charger for five minutes, then do a soft reset. See Performing a soft reset

IMPORTANT Always use the same

language for your smartphone, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

TIP

The power-saving feature turns off the smartphone screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your smartphone for three hours (or until the indicator light is solid green) to give it a full charge. See Maximizing battery life maximizing the life of your smartphone battery.

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To avoid draining the battery, charge your smartphone every day, especially if you use your phone often.

DID YOU KNOW

fully drained, your info is still stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.

If your battery ever becomes

for tips on

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CHARGING THE BATTERY

Indicator light

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1 If necessary, connect the international

adapter to the AC charger plug.

2 Plug the AC charger into a wall outlet. 3 Connect the charger cable to the

bottom of your smartphone. Make sure the arrow on the connector is facing up, toward the screen.

DID YOU KNOW

smartphone without the AC charger by connecting it to your computer with the sync cable. However, it takes longer to charge the battery without the AC charger, and if your laptop isn’t plugged into a power source, it can drain the laptop’s battery. For the quickest charge time, use the AC charger.

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When trickle charging your smartphone with the sync cable, the indicator light may not turn on. To make sure the battery is charging, check the onscreen battery indicator.

You can also trickle charge your

4 To confirm that your smartphone is

charging, check the indicator light on your smartphone.

• Solid red indicates that your

smartphone is charging.

• Solid green indicates that your

smartphone is fully charged.

CHARGING THE BATTERY

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Battery icon

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If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.

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If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.

When your smartphone is on (see Turning your smartphone on and off), the onscreen battery icon displays the charging status:

A red lightning bolt indicates that the battery is connected to a wall outlet and is charging.

A green lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.

A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.

An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.

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To see exactly how much power is left in

your battery, tap the onscreen battery icon.

Maximizing battery life

Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:

IMPORTANT Use the battery that came

with your smartphone. Do not use a battery from another smartphone in your smartphone. Similarly, do not use the smartphone battery in another

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MAXIMIZING BATTERY LIFE

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smartphone. Using a battery that is designed for another smartphone can damage your smartphone. For info on replacement batteries, see Replacing the battery.

battery icon and charge when necessary.

• If you don’t plan to use the wireless

features on your smartphone for a while, turn off your phone (see Turning your phone on and off) and let all calls

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You can buy an extra battery as a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your smartphone, go to www.palm.com/

treo680gsm.

be picked up by voicemail.

• As with any mobile phone, if you are in

an area with no wireless coverage, your smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily

• Charge your smartphone whenever you

can. Charge it overnight. The battery has a much longer useful life when it is topped off frequently, rather than charging it after it is fully drained.

• The wireless features (phone, email,

messaging, and web) and media features (camera, media players, eBooks, and games) of your smartphone consume more power than its organizer features. Speakerphone usage also consumes more power than

turn off your phone. While your phone is off, you can continue to use the nonwireless features of your smartphone.

• Turn down the screen brightness (see

Adjusting the brightness

• Decrease the settings in Power

Preferences and turn off Beam Receive (see Optimizing power settings

• Turn off the Bluetooth

feature if you’re

not using it. See Connecting to a Bluetooth hands-free device.

using the earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the

MAXIMIZING BATTERY LIFE

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Center

Making your first call

1 Press Phone . 2 If prompted, press Center to turn

off Keyguard (see Locking your keyboard (Keyguard) for more info).

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If Check SIM Card appears in the title bar,

see Inserting the SIM card and battery

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If No Service appears in the title bar, you’re outside a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your wireless service provider for assistance.

5 Press Send to dial the number. 6 If prompted, press Center to select

Ye s and turn on your phone.

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If you are inside a coverage area and cannot complete a call, contact your wireless service provider for assistance.

7 After you finish the call, press Power/

End to end the call.

Adjusting call volume

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3 Press Left to select the Dial Pad

tab.

4 Tap the onscreen Dial Pad to enter the

number you want to call.

While a call is in progress, press the Vol ume button on the side of your smartphone to adjust the call volume.

• To increase the volume, press the upper

half of the Vol um e button.

MAKING YOUR FIRST CALL

Volume

Side button

Look here for your phone number

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• To decrease the volume, press the

lower half of the Volu me button.

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If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted in your smartphone. If your phone number still does not appear in Phone Info, your wireless service provider may not support this feature. Look for your phone number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact your wireless service provider.

Setting up your

What’s my phone number? 1 Make sure your phone is on (see

Turning your phone on and off

2 Press Phone . 3 Press Menu . 4 Select Options, and then select Phone

Info.

computer for synchronization

Why set up a connection between your smartphone and your computer? So you can synchronize. Why synchronize? Here are two good reasons:

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

• It’s easier to enter names, phone

numbers, and addresses using the big keyboard on your computer than the keyboard on your smartphone. Whether you enter or change information on your computer (using Palm

Desktop

software or Microsoft Outlook for

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Windows, which is sold separately) or on your smartphone, you automatically update the info in both places when you synchronize. So there’s no need to enter the info twice.

• You have a backup copy of all your info.

Should anything happen to your smartphone, your info still exists on your computer.

We strongly recommend that you synchronize your smartphone with your computer frequently to keep your information up-to-date (and backed up) in both locations.

Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable to your computer.

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers:

• Windows 2000 or XP (or later)

• 32MB of available memory (RAM)

• CD drive

• Available USB port

• Mac OS X version 10.2 or later

• 128MB of total memory (RAM)

• 190MB of free hard disk space

• CD drive

• Available USB port

Upgrading from another Palm OS

ACCESS device

NOTE If you are setting up your first Palm

by ACCESS device, skip ahead to Installing the desktop synchronization software.

You can transfer all compatible applications and information from your previous Palm OS device—whether it’s a handheld or a smartphone— to your new smartphone, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.

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• 170MB of free hard disk space

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When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your smartphone. Quarantined files are not installed on your smartphone, nor are they deleted; these

1 Calculate how much space your apps

and info occupy on your previous Palm OS device:

• In Applications View, open the menus.

• Select Info on the App menu.

• At the bottom of the screen, select

Size.

files are placed in a new folder on your computer: C:\Program Files\Palm\<device name>\PalmOS5 Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.)

IMPORTANT Do not synchronize your

smartphone with any previous versions of Palm Desktop software.

• Look at the numbers on the Free

Space line and subtract the number on the left from the number on the

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We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your smartphone. Such methods transfer all applications to your smartphone, including ones that are not designed to work with Palm OS version 5.4.9.

right to calculate the space used. For example, on the device shown here,

22.4 – 17.5 = 4.9. This means that

4.9MB of space is occupied on this device.

2 If the space occupied on your previous

device is 64MB or less, then go to step

3. If the space occupied is greater than 64MB, then do any of the following to

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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reduce the storage space you’re using before you go to the next step:

• Delete any third-party applications

that you no longer use.

• Move large files, such as eBooks and

images, to an expansion card.

• Move third-party applications to an

expansion card.

• Purge old info in applications such as

Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.

3 Synchronize your previous device with

your previous desktop software to back up your information one last time.

4 Install the desktop synchronization

software from your new Palm Software Installation CD (see Installing the desktop synchronization software).

5 During the installation process, sync

your smartphone with your new desktop software as instructed. When prompted, do the following:

• Connect your smartphone to your

computer (see Connecting your smartphone to your computer).

• Indicate whether you want to sync

only the info in your PIM apps (Calendar, Contacts, Memos, and Tasks) or all info and apps (excluding apps known to be incompatible).

• Select a device name for your

smartphone; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm

Desktop

software.)

MAC ONLY If you have pictures on

your previous device, copy them from your previous device to an expansion card or beam them to your smartphone.

7 If you plan to continue using your

previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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device with your computer, be sure to assign it a new name.

If any third-party applications are quarantined during the installation, do not manually install them. Contact the

BEFORE YOU BEGIN If you are installing

on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.

third-party developer for software updates and info about compatibility with your smartphone.

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If you have trouble upgrading or finding quarantined files, see Upgrading

Installing the desktop synchronization software

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If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.

1 Close any applications that are currently

running on your computer, including those that are minimized. Your

IMPORTANT Even if you already own a

Palm OS device and have installed a previous version of the desktop software,

computer needs to have all its resources available to install the software.

you must install the software from the Palm Software Installation CD that came with your smartphone.

2 Insert the Palm Software Installation CD

into the CD drive on your computer.

NOTE Windows Vista users: Before

inserting the Palm installation CD, please visit www.palm.com/windowsvista you’ll find installation instructions and information about using your smartphone and desktop software with Windows Vista.

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

, where

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3 If you are installing on a Mac,

double-click the CD icon on the desktop, and then double-click the Palm

Software.pkg icon.

4 When the installation wizard opens,

follow the onscreen instructions. Please note these important points about the installation process:

• When the language selection screen

appears, select the same language you selected on your smartphone.

• WINDOWS ONLY You can choose

which desktop software you want to use for synchronization:

Palm Desktop software or Microsoft Outlook.

NOTE Whether you select to synchronize

with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, enter it in the software you selected in this step.

• The install process prompts you to

connect your smartphone to your computer. Go to the next section.

Connecting your smartphone to your computer

After you install the desktop software (see Installing the desktop synchronization software), you’re ready to connect your smartphone to your computer.

BEFORE YOU BEGIN To set up your

computer, you need the sync cable that came with your smartphone.

1 If necessary, connect the international

adapter to the AC charger plug.

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

Sync cable

Sync button

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2 Plug the AC charger into a wall outlet. 3 Plug the USB sync cable into an

available USB port or a powered USB hub connected to your computer.

4 With the sync button facing up, connect

the sync cable to the bottom of your smartphone. Do not press the sync button until you are instructed to do so.

5 Connect the charger cable to the

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For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.

bottom of your smartphone.

You are now ready to synchronize; go to Synchronizing information—the basics

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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Synchronizing information—the basics

Synchronizing means that info you enter or change in one place (your smartphone or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer or corporate server frequently to keep your

Computer type Desktop software What syncs and where

Windows Microsoft Outlook

info up-to-date (and backed up) in both locations.

The info from all the following applications is updated by default each time you sync your smartphone with your desktop software:

How each application syncs depends on your computer type and the desktop software you are using, as follows:

• Calendar, Contacts, Memos, and

Tasks sync with Outlook

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• Pictures & Videos syncs with

Palm Desktop Windows Palm Desktop All apps sync with Palm Desktop Mac Palm Desktop All apps sync with Palm Desktop

SYNCHRONIZING INFORMATION—THE BASICS

Sync button

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For more sync options, including which apps sync, see Synchronizing information— advanced.

Messages on both your computer and your smartphone indicate that synchronization is in progress.

3 Wait until you see the message on your

BEFORE YOU BEGIN To sync your info,

you must install Palm Desktop software from the Palm Software Installation CD that came with your smartphone—even if

smartphone that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message.

you sync with Outlook or another

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third-party application. See Installing the desktop synchronization software for instructions.

1 Connect your smartphone to your

computer, as described in Connecting your smartphone to your computer.

2 Press the sync button on the sync

cable.

Problems synchronizing? See Synchronization suggestions.

for troubleshooting

If you’re finishing your initial setup, you now have the option to install bonus software from the Palm Software Installation CD. If you choose to install some of the bonus software, you need to sync again to install the software on your smartphone. You can also install bonus software later; see Installing bonus software from the CD.

SYNCHRONIZING INFORMATION—THE BASICS

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For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.

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Palm TREO 680, 1049NA - Treo 680 Smartphone 64 MB User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual