Pakedge Device & Software RB-KIT Installation Manual

RB-KIT

Preconfigured Enterprise-Class Router
& Security Appliance

Installation Manual – Version 2.0

FCC Declaration of Conformity

Pakedge Device & Software, 1163 Triton Dr., Foster City, CA, 94404, declares under sole responsibility that
the RB-KIT complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device
complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference that may
cause undesired operation.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING
WATER. CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER
THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS.
REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION: THIS DEVICE
MUST BE INSTALLED AND USED IN STRICT ACCORDANCE WITH THE MANUFACTURER’S
INSTRUCTIONS AS DESCRIBED IN THE USER DOCUMENTATION THAT COMES WITH
THE PRODUCT. WARNING: POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF
THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA.

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SAFETY PRECAUTIONS:

When using this device, always follow basic safety precautions, to reduce the risk of fire, electric shock, and
injury to persons, including the following:

• Read all of the instructions (listed here and/or in the user manual) before you operate this equipment.

• Comply with all warning and caution statements in the instructions.

• Retain the instructions for future reference.

• Observe all warning and caution symbols that are afxed to this equipment.

• Comply with all instructions that accompany this equipment.

• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to

determine that the product is in safe operating condition.

• Installation of this product must be in accordance with national wiring codes and conform to local regulations.

•Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For

added protection for this product during a lightning storm, or when it is left unattended and unused for long
periods of time, unplug the power supply, and disconnect the CAT5e..This will prevent damage to the product
due to lightning and power surges.

• Give particular attention to all safety precautions.

• Operate this product only from the type of power source indicated on the product’s marking label. If you are not

sure what type of power is supplied to your home, consult your dealer or local power company.

• It is recommended that the customer install an AC surge protector in the AC outlet to which this device is
connected. This is to avoid damage to the equipment from lightning strikes and other electrical surges.

• Wipe the unit with a clean, dry cloth. Never use cleaning uid or similar chemicals. Do not spray cleaners

directly on the unit or use forced air to remove dust.

• Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

• Do not directly cover the device, or block the airow to the device with insulation or any other objects.

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No Factory Reset - The RB-KIT was designed to be a very robust and exceptionally reliable product. Because

of this, you will find the RT-50S does not have a hardware or software reset button. The product can only be
reset by Pakedge either remotely, if the router is connected to a working internet connection with remote access or

at Pakedge’s facility. We highly recommend using the product only as described in Pakedge’s “Installation User
Manual” and “Advanced Setup User Manual”.

If you have further questions, email [e-mail] or call 1-650-385-8703 for support.

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Table of Contents

1 INTRODUCTION ............................................................................................................................... 5

1.1 Package Content ................................................................................................................ 6

1.2 Getting to Know the RT-50S ................................................................................................. 6

Description for front LED’s: ................................................................................................... 7

Description for Ports: .......................................................................................................... 8

2 NETWORK CONFIGURATION/SETUP OVERVIEW ..............................................................................10

2.1 Summary of Settings & IP Address Configuration .................................................................10

2.2 Summary of Setup ..........................................................................................................11

2.2.1 Basic Setup ...................................................................................................................11

2.2.2 Advanced Features Setup ...............................................................................................11

3 HARDWARE INSTALLATION ..............................................................................................................13

3.1 Installing the Router and Switch ........................................................................................13

3.1.1 Securing RV-50S in RMB-FG Rack Mount Bracket ..............................................................14

4 BROADBAND SOFTWARE CONFIGURATION ....................................................................................15

4.1 DHCP Configuration ........................................................................................................ 15

4.2 Static IP ..........................................................................................................................16

4.3 PPPoE Configuration .........................................................................................................23

5 SUBSCRIPTION SERVICES .................................................................................................................26

6 CHANGING DEFAULT PASSWORDS .................................................................................................28

APPENDIX A – TROUBLESHOOTING FAQ’S ..........................................................................................30

APPENDIX B – SPECIFICATIONS ...........................................................................................................32

APPENDIX C – TECHNICAL SUPPORT ................................................................................................... 34

APPENDIX D – LIMITED WARRANTY .....................................................................................................35

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1. INTRODUCTION

The RB-KIT is an integrated, all-in-one security router appliance that delivers enterprise-class multi-threat protection

and routing for your home. It offers a full suite of security services in one hardened router platform: antivirus /
antispyware / antimalware, intrusion prevention (IPS), web ltering, stateful rewall and trafc shaping, and
IPSec/SSL VPN.

The RB-KIT is precongured to allow custom installers to focus on quick, quality installations without enterprise

configuration worries.

Also, the Pakedge Router including in the kit is congured for a Guest Network. The Guest Network is called
VLAN 6 is only used for a Guest Network because it is setup by policy to only have internet access- no other
devices on the internal network will be accessible. If a Guest Network is desired, connect a VLAN capable

wireless access point directly to the router configured to the 6th VLAN.

Note: If this is your first time installing this product, please read this manual in its entirety. Even though this
product was design to get you up and running quickly, you can perform unlimited customizations to meet
every installation.

A very Basic (Section 2.2.1) setup would be- configure the router for the type of internet service such as
Dynamic, Static and PPPoE and plug the appropriate cables into the different devices.

A more Advance (Section 2.2.2) setup would be to do everything in the prior paragraph and then adding
load balancing for two internet connections and a setting up SSL VPN tunnel.

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This Quick Start Guide only covers the Basic Setup, there a separate Advanced Features User Manual
(for latest Advanced Manual, please visit http://www.pakedge.com/userguides.php ) which covers the

advanced features offered by Pakedge.

Any configuration outside of the Basic and Advanced is NOT supported by Pakedge. Support, if needed, can
be obtained from Fortinet.

1.1 PACKAGE CONTENT

Open the package carefully, and make sure that none of the items listed below are missing.

• RT-50S - Audio-Video Bridging Router

• RMB-FG - Rackmount Bracket

• Power supply AC/DC (for RT-50S)

• Power Cable (US, EUR, UK, AUS/NZ, IT or IN/SA)

• Console Serial Cable (used for advanced features)

• CAT5E Cable

• Installation Manual - (Basic Only, Advanced Features Manual is Downloadable on

www.pakedge.com/userguides.php )

• Hardware Accessories

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1.2 GETTING TO KNOW THE RT-50S

The front panel consists of LED indicators.

Description for front LED’s:

Power

Status

Green

Off

Green

Off

Green

Link / Activity

Flashing Green

Off

10/100

Green

OPERATIONSTATUSLED

The router is powered on.
The router is turned off.
On during start-up or reboot.
Normal Operation.
The correct cable is in use and the

connected equipment has power.

Network activity at this interface.
No link established.
The interface is connected at 100 Mbps.

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1.2 GETTING TO KNOW THE RT-50S

The rear panel of the switch is laid out as follows:

Description for Ports:

Internal

RJ-45

10/100 Base-T

PROTOCOL DESCRIPTIONTYPE SPEEDCONNECTOR

Ethernet

3-port switch connection to up to three
devices or the internet network.

WAN1 and
WAN 2

CONSOLE

USB

RB-KIT INSTALLATION MANUAL

RJ-45

RJ-45

USB

10/100 Base-T

9600 bps

Ethernet

RS-232-C

USB

8

Redundant connections to the Internet.

Optional connection to the
management computet. Provides access
to the command line interface (CLI).

Optional connection for FortiUSB key
for firmware backup and installation.

1.2 GETTING TO KNOW THE RT-50S

Restore to Factory Defaults

Due to the nature of an enterprise gateway/security appliance, a standard reset to factory default button
does not exist. Since the RT-50S is precongured, chances are a factory reset will not be required. However,

if for some reason this reset is needed, please contact Pakedge support for assistance.

Power Plug

To be compatible with electric service standards around the world, the switch is designed with a power

supply in the range from 100 to 240VAC, 50/60Hz. Please make sure that your outlet standard is within

this range. To power the switch, plug the female end of the power cord firmly into the receptacle of the
switch and the other end into a power outlet. After the power cord is plugged in, the power LED should be a
solid green to indicate normal power status.

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2 Network Configuration/Setup Overview

2.1Summary of Settings & IP Address Configuration

Pakedge Factory Default Settings for RB-Kit

OPERATIONSTATUSLED

Network

DHCP

Internal Interface
WAN1 Interface
WAN2 Interface
DHCP Server on Internal Interface

192.168.1.99
Dynamic IP Service
Dynamic IP Service

192.168.1.110 to 192.168.1.210

Guest Network

DHCP VLAN6 – 192.168.6.110 to 192.168.6.210

Also, the Pakedge Router including in the kit is congured for a Guest Network. The Guest
Network is called VLAN 6 is only used for a Guest Network because it is setup by policy

to only have internet access- no other devices on the internal network will be accessible. If a

Guest Network is desired, connect a VLAN capable wireless access point directly to the router

configured to the 6th VLAN.

Pakedge has a full line of 802.1q or VLAN capable wireless access point. Please contact
Pakedge for exact model numbers.

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For Basic Setup -

Username- user
Password- user

For Advanced Setup -

Username- pakedge
Password- pakedgef

2.2 Summary of Setup

2.2.1 Basic Setup

Most installations will only require plugging in the cables into the right ports and setting up the type of

internet connection (ie. Static, Dynamic, etc) for an easy plug and play configuration.

To complete the basic setup- Follow the instructions in:

1. Section 3 to complete the hardware installation

2. Then Section 4 to configure the broadband internet connection.

3. At this point, you are up and running, however if you desire to activate the optional Security

Subscription, go to Section 5.

2.2.2 Advanced Features Setup

After completing the basic setup, advanced features can be added if desired. This will required a different

login from the basic installation. The current advanced features that are discussed in this manual are:

• Disable DHCP - this feature is useful if there is another DHCP server on the subnet/network.

• Change LAN IP Address Values - this is useful is you wish to change the IP address

from it’s factory default of 192.168.1.X

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• Port Forwarding - is sometimes known as port mapping. This feature allows forwarding a network

port from the internet to a port on the internal network behind the router. This is needed if the user wishes to
publish a web server or mail server inside the internal network.

• VPN - this service allows a user to remotely connect to the internal network behind the router from the

internet. Pakedge currently supports 2 types of VPN connections PPTP and SSL.

1. PPTP - PPTP technology extends the Point to Point Protocol (PPP) standard for traditional dial-up

networking. PPTP operates at Layer 2 of the OSI model. As a network protocol, PPTP is best
suited for the remote access applications of VPNs, but it also supports LAN internetworking. PPTP

client software is included with all current Windows and Linux operating systems and is also
included with Mac OS X (10.2) and above.

2. SSL - SSL runs on Secure Socket Layers technology and is accessible via https over web

browsers. It permits a user to establish safe and secure remote access sessions from
virtually any internet browsers to access home controls, share files, etc. SSL VPN advantage
over IPsec VPN is that a client software does not need to be installed.

• Dual WAN Redundancy - the ability for a user to have two broadband connections (one from the

cable provide and another from the phone company) as a backup in case first connection goes down.

• Dynamic DNS - Allows users with non-static IP addresses to access their device with a DNS name

service that tracks the IP address when it changes.

Each of these features is independent of each other and sequence of installation does not matter. Pakedge will add more
features over time. Please visit our website for the latest Advanced Features User Manual: http://www.pakedge.com/
userguides.php. Finally, additional features can be added by referring to the Fortinet Administrator Guide for the Fortigate­50B http://www.pakedge.com/docs/fortigate_admin_4.pdf. Please note, Pakedge does not support anything outside
of these features. If support is required, it can be purchased from Fortinet. Please contact Pakedge for details.

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3 Hardware Installation

3.1 Installing the Router and Switch

3.1.1 Securing RV-50S in RMB-FG Rack Mount Bracket

Remove Rubber feet
from RT-50S

Guide RT-50S Router

into Rackmount Bracket

RMB-FG

Position RT-50S snug against
bracket so face can be seen
through bracket opening. Flip
over and align screw holes
with those of router.

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Use the supplied 4 x

M3 screws to attach the

RT-50S to the RMB-FG as

shown

Plug in AC/DC Power

supply into Router .
Place Velcro strips on
Power supply and attack
to rack. Plug in power
cord to AV outlet

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4 Broadband Software Configuration

There are only a few settings to the RT-50S Router conguration that may be needed before the router/

switch kit is operational. The first router configuration is to setup your broadband internet connection. To do
this, determine the type of internet service you have. There are three types of internet connections that are
supported by the RT-50S:

1) DHCP (Typically used by cable companies and DSL basic service)

2) Static IP (Fixed Public IP address mostly used by Business Class Broadband services)

3) PPPoE (Used by DSL companies such as AT&T)

Determine the type of internet connection from your ISP, and then follow one of the three instruction sets below
to connect the RT-50S to the internet.

4.1 DHCP Configuration

There are no configuration changes necessary if the internet service provider is using DHCP and you do not
wish to open network ports to the public internet or use SSL virtual private network (VPN).

Power down the internet provider supplied device and leave it powered down for one minute. Plug the

Ethernet cable from the ISP device into the “WAN1” port on the RT-50S Router. Power up the internet

provider supplied device, wait one minute then power on the Router.

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4.2 Static IP

To configure the RT-50S Router to use a static IP complete the following steps:

1) Determine the following information provided by the Internet Service Provider:

i) IP Address
ii) Subnet Mask

iii) Default Gateway

iv) DNS Server(s)

2) Connect an Ethernet cable from the RT-50S- Port 1, 2 or 3 to a PC’s Ethernet Port.

3) Open Internet Explorer on the PC and go to http://192.168.1.99.

4) At the login prompt type in the username: user

and the password: user.

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5) Click on Network under System on the left hand side of the screen.
Click on Interface.

6) Double click on the wan1 row

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7) Click on the Manual radio button under the Addressing Mode heading. Enter the IP address and

Subnet mask information provided by the ISP, then click OK.

We are using 100.100.100.100/255.255.255.0 as an example only.

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8) You are now connected to the internet, however to ensure the optimal performance, we recommend

replacing the default DNS settings with your ISP’s DNS settings. To add your ISP’s DNS information, log off

user and login again using the adminstrator name - pakedge, and the password - pakedgef.

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9) Now, to add the DNS, Click on System | Network and click on the Options tab.

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10) Type in the DNS values that you received from your ISP and then click Apply.

We are using 4.2.2.1 and 4.2.2.2 as an example only as seen below

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11) To add the Gateway value, go to the Router | Static tab on the left. Click on the Static Route tab

and then on the Create New button.

12) In the Gateway field, type in the default gateway provided by the ISP and then click OK.

We are using 100.100.100.1 only as an example. Note- Make sure that the Device is set to wan1.

13) The Router is now configured and ready to be used. You can close the browser window.

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4.3 PPPoE Configuration

To configure the Router to use a PPPoE connection you will need to complete the following steps:

1) Determine the following information provided by the Internet Service Provider:

- PPPoE Username

- PPPoE Password

2) Connect an Ethernet cable from the RT-50S- Port 1, 2 or 3 to a PC’s Ethernet Port.

3) Open Internet Explorer on the PC and go to http://192.168.1.99.

4) At the login prompt type in the username: user

and the password: user.

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5) Click on Network under System on the left hand side of the screen.

6) In the WAN1 row, Click on the Edit icon, it looks like a pencil and paper- see graphic below.

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7) Click on the PPPoE radio button under the Addressing Mode heading.

Enter the username and password information provided by the ISP. Click on OK.

8) The Router is now configured to use a PPPoE connection and is ready to be used.

You can close the browser window.

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5 Subscription Services

One major difference between a basic everyday router and an enterprise security appliance is that there are
subscription services available at the enterprise level to protect the network at the perimeter and not allow
malware to reach your internal systems. Pakedge has created a custom profile that protects users from the
most common types of threats. This further adds to the plug and play simplicity of the Pakedge preconfigured
solution.

Pakedge’s Subscription Services include:

• Antivirus

• AntiSpam

• Web Filtering

• Intrusion Protection

• Fortinet Support

The RT-50S comes with a free 30 day subscription to these services, once the RT-50S is registered on the
Pakedge website. After the trial period, subscription to these services is available for a fee through Pakedge.

Order processing is simple and all that is required is a Serial Number and an email address to automatically

deploy the subscription without any dealer intervention. Furthermore, friendly reminders will be sent to you to

indicate upcoming renewals. All subscriptions come with 8x5 or 24x7 Fortinet support. Support contracts can

also be purchased individually as needed.

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To activate your free 30 day Antivirus/Antispam/IPS subscription and 90 day support and/or purchase

additional annual virus subscription (see table below for options), please obtain the following information:
a. Dealer Address w country
b. Dealer phone
c. Dealer email
d. Project name
e. Serial number

and proceed to http://pakedge.com/fortinetregistration.php to register.
Note, each router must be individually registered with a reference to the installation project.

AVAILABLE TERMSDESCRIPTIONPART NUMBER

RT-S85

RT-S247

RT-B85

RT-B247

8x5 Fortinet Basic Support - Email and Text

Support between 8:00 AM and 5:00 PM

24x7 Fortinet Comprehensive Support ­24x7 Phone Support

8x5 Fortinet Basic Support + Antivirus,

Antispam, Intrusion Protection Bundle

24x7 Fortinet Comprehensive Support +

Antivirus, Antispam, Intrusion Protection

1 year, 2 year, 3 year, 4 year, or 5 year

1 year, 2 year, 3 year, 4 year, or 5 year

1 year, 2 year, 3 year, 4 year, or 5 year

1 year, 2 year, 3 year, 4 year, or 5 year

Bundle

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6 Changing Default Passwords

For security reasons, it is highly recommended to change the default passwords for the RT-50S. Write down the
changed passwords because there is no reset button if passwords are lost. There are two logons for this router:
user for Basic Setup and pakedge for Advanced Setup.

1) Logon using the username and password you want to change, either:

i) Username - user, Password - user
Or
ii) Username - pakedge, Password - pakedgef

2) Click on System | Admin.

Click on Administrators

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3) Select the username you logged in as. In this example, select the checkbox next to user.

After that, select change password from the top menu.

4) Type in the old password followed by

the new password twice and then hit OK

5) Repeat steps 1-4 for the second username. In this example, pakedge

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Appendix A – Troubleshooting FAQ’s

1- What is the difference between the standard Fortigate 50B (RT-50F) and the Pakedge preconfigured version

(RT-50S)?

- The Fortigate-50B with the Pakedge precongured version comes with a separate GUI and logon from

the full Fortinet version. The separate Pakedge logon is limited to a basic set of options to get the network

up and running. This allows the powerful Fortigate router/security appliance to be installed in any home

without formal training.

2 - Who provides support for the Fortigate Pakedge preconfigured version (RT-50S)?

- Pakedge provides the basic support for the Pakedge preconfiguration. If an integrator wants to do any

conguration beyond Pakedge’s preconguration and needs support- They would have to get it through

Fortinet.

3 - Why doesn’t Pakedge provide support for the Fortigate Default Conguration (RT-50S)?

- The Fortigate-50B is a very powerful product which will support many configurations at a very granular
level. As a result, configuration is not as intuitive as the low end routers and education is needed to
understand and configure fully. The Pakedge preconfigured version is designed only to support set

congurations to make conguring the router straight forward and simple. Fortinet is better equipped to

support configurations beyond the basic residential application.

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Appendix A – Troubleshooting FAQ’s (continued)

4 - What is the RB-KIT and what are the advantages of purchasing the product this way?

- The RB-KIT comprises of the RT-50S router/security application, and all a rack mount hardware to install
into a AV rack. The kit contains everything an installer needs to quickly congure a powerful Enterprise­Class Router/Security Appliance into any home.

5 - Do I need to purchase antivirus for my router to work?

- The router will work without an anti-virus subscription, however the router will not be used to its design
potential and malware could potentially penetrate the perimeter into your network. With a subscription, the
router will automatically receive the latest virus definitions for full perimeter network protection for as long as
the subscription is active

6 - Can I only purchase antivirus without Fortinet support?

- No, support is automatically included from Fortinet when antivirus is purchased.

7 - What is 8x5 support?

- This is support only by email- No phone. Email are only answered from 8am to 5pm, PST.

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Appendix B Specifications

RT-50S

HARDWARE SPECIFICATIONS

LAN / WAN / DMZ interfaces 3 / 2 / NA

NETWORKING FEATURES

DHCP/PPPoE Client/Server

1:1 NAT

Static/Dynamic Routing*

Traffic shaping
Radius, LDAP, Active Dir
Local DB
User group support

SYSTEM PERFORMANCE

Firewall/VPN 3DES 50/48 Mbps

Concurrent sessions 25

New sessions/second 2

Site-site IPSec VPN tunnels 20
Antivirus throughput 19

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SECURITY FEATURES

Gateway antivirus protection

(virus, spyware, Trojan)
Integrated IPS (signature & anomaly)
Integrated URL filtering
Integrated spam filtering
VPN (IPSec, SSL, PPTP)
VOIP Security (H323, SIP)

MECHANICAL

Dimensions (dimensions are approximate)
Router: 8.5” x 6” x 1.5”, L x W x H
Power Supply: 4.5” x 2.5” x 1.5” L x W x H

Optional: Rackmount Bracket –

19” x 8” x 1.75” L x W x H

32

Appendix B Specifications (continued)

RT-50S

OPTIONAL SUBSCRIPTION SERVICES

Automatic and scheduled
Antivirus and IPS updates

URL categorizing
Anti-spam RBL/SURBL

CERTIFICATIONS
ICSA: Firewall, IPSec, SSL, Antivirus, IPS

COMPLIANCE

FCC Class A, Part 15, UL/CUL, C Tick, CE, VCCI

POWER REQUIREMENTS

120/240 VAC 50/60 Hz

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ENVIRONMENTAL

Temperature Range:
Operating: –10°C to 50°C (14°F to 132°F)
Storage: – 40°C to 70°C ( – 40°F to 158°F)
Humidity: 5% ~ 95% typical

33

Appendix C – Technical Support

Please visit our website for up-to-date support
information:

Website: www.pakedge.com

Email: [e-mail]

Phone- 1-650-385-8703

CONTACT INFORMATION:

Pakedge Device & Software Inc.

1163 Triton Dr.
Foster City, CA 94404
USA

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Appendix D – Limited Warranty

Model RB-KIT

Congratulations on your purchase of a Pakedge Device & Software wireless product! We believe Pakedge designs and manufactures
the finest home networking products on the market. With proper installation, setup, and care, you should enjoy many years of
unparalleled performance. Please read this consumer protection plan carefully and retain it with your other important documents.

This is a LIMITED WARRANTY as defined by the U.S. Consumer Product Warranty and Federal Trade Commission Improvement Act.

9.1 What Is Covered Under the Terms of This Warranty

SERVICE LABOR: Pakedge will pay for service labor by an approved Pakedge service center when needed as a result of
manufacturing defect for a period of one (1) year from the effective date of delivery to the end user.

PARTS: Pakedge will provide new or rebuilt replacement parts for the parts that fail due to defects in materials or workmanship for a

period of one (1) year from the effective date of delivery to the end user. Such replacement parts are then subsequently warranted for

the remaining portion (if any) of the original warranty period.

9.2 What Is Not Covered Under the Terms of This Warranty

This warranty only covers failure due to defects in materials and workmanship that occur during normal use and does not cover normal
maintenance. This warranty does not cover any appearance item; any damage to living structure; failure resulting from accident (for

example: ood, electrical shorts, insulation); misuse, abuse, neglect, mishandling, misapplication, faulty or improper installation or setup
adjustments; improper maintenance, alteration, improper use of any input signal and/or power, damage due to lightning or power
line surges, spikes and brownouts; damage that occurs during shipping or transit; or damage that is attributed to acts of God.

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Appendix D – Limited Warranty (continued)

The foregoing limited warranty is Pakedge’s sole warranty and is applicable only to Products sold as new by Authorized Dealers.
The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory,

including but not limited to, any implied warranty of merchantability, fitness for a particular purpose or non-infringement, and b) any

and all obligations and liabilities of Pakedge for damages including but not limited to incidental, consequential or special damages,
or any nancial loss, lost prots or expense, or loss of network connection arising out of or in connection with the purchase, use or

performance of the Product, even if Pakedge has been advised of the possibility of such damages.

CAUTION: DAMAGE RESULTING DIRECTLY OR INDIRECTLY FROM IMPROPER INSTALLATION OR SETUP IS SPECIFICALLY
EXCLUDED FROM COVERAGE UNDER THIS WARRRANTY. IT IS IMPERATIVE THAT INSTALLTION AND SETUP WORK BE
PERFORMED ONLY BY AN AUTHORIZED PAKEDGE DEALER TO PROTECT YOUR RIGHTS UNDER THIS WARRANTY. THIS WILL
ALSO ENSURE THAT YOU ENJOY THE FINE PERFORMANCE YOUR PAKEDGE PRODUCT IS CAPABLE OF PROVIDING.

9.3 Rights, Limits, and Exclusions

Pakedge limits its obligation under any implied warranties under state laws to a period not to exceed the warranty period. There are
no express warranties. Pakedge also excludes any obligation on its part for incidental or consequential damages related to the failure

of this product to function properly. Some states do not allow limitations on how long an implied warranty lasts, and some states do

not allow the exclusion or limitation of incidental or consequential damages. In this case, the above limitations or exclusions may not

apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

9.4 Effective Warranty Date

This warranty begins on the effective date of delivery to the end user. For your convenience, keep the original bill of sale as evidence

of the purchase date from your authorized dealer.

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Appendix D – Limited Warranty (continued)

9.5 Important: Warranty Registration

Please register your product at www.pakedge.com. It is imperative that Pakedge knows how to reach you promptly if we should
discover a safety problem or product update for which you must be notified. In addition, you may be eligible for discounts on future
upgrades as new networking standards come about.

9.6 To Obtain Service, Contact Your Pakedge Dealer.

Repairs made under the terms of the Limited Warranty covering your Pakedge product will be performed by an Authorized Pakedge

Service Center. These arrangements must be made through the selling Pakedge Dealer. If this is not possible, contact Pakedge directly

for further instructions. Prior to returning a defective Product directly to Pakedge, you must obtain a Return Material Authorization

number and shipping instructions. Return shipping costs will be the responsibility of the owner.

For additional information about this warranty, visit our website:

Pakedge Device & Software Inc.

1163 Triton Dr.
Foster City, CA 94404

Email- [e-mail]

www.pakedge.com

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37

1163 Triton Dr.
Foster City, CA 94404
USA

Visit Us At:

www.pakedge.com

© Pakedge Device & Software Inc. 2010 – All Rights Reserved