Packet One DX-825 User Manual

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DX-825 End-User Manual

Ver. 1.0

Date: 27-Nov-2015

Table of Contents

1. Web Login ...................................................................................................... 1

2. Dashboard ...................................................................................................... 3

3. Operator Network ......................................................................................... 5

4. WiFi ................................................................................................................ 9

5. VoIP .............................................................................................................. 21

6. Network ........................................................................................................ 23

7. Firewall ......................................................................................................... 35

8. Management ................................................................................................. 39

9. Diagnostic ..................................................................................................... 43

10. Info................................................................................................................ 46

DX-825 End-User Manual

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1. Web Login

To start, you’ll have to power up your modem. Please ensure your computer or network device is connected to the modem either by a LAN cable to the modem’s Ethernet port or by a WiFi connection.

After your device obtained a DHCP IP address from the modem, open any Internet browser e.g. Google Chrome or Microsoft Internet Explorer and type in the default URL address http://10.1.1.254. A Web GUI page will appear as indicated in the following visual:

Default Username: admin Default Password: admin123

DX-825 End-User Manual

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If the Login web page is not accessible:

 Check the power at the modem. The “WiFi” and “Globe” LED should lit up.  Please check whether the LAN cable is attached properly or WiFi is activated.  Go to Windows Start -> Run, type “cmd” and press Enter. Type “ping

10.1.1.254” and check for reply.

 Type “ipconfig” in Command Prompt to check if the modem’s IP is different

from the default setting or if there is an IP assignment conflict with different device.

If Username or Password has been changed and they are forgotten:

 Click the “FORGOT PASSWORD?” link at the Login web page as shown in

the visual below.

 Follow the instructions that appear at the bottom of the web page.

Note: Factory default will also reset modem’s settings configured by user.

DX-825 End-User Manual

Section

Information

Operator Network

Mode: Current Radio Frequency access technology mode

of modem. Mode will be either “WiMAX” or “LTE”.

Operator: WiMAX -> Base Station ID that the modem is connected to. LTE -> Public Land Mobile Network (PLMN) ID.

Signal: Bars representing received signal quality by the modem. 5 bars -> strongest

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2. Dashboard

Once Login is successful, a Dashboard web page will appear as shown in the figure below. The purpose of the Dashboard web page are:

 To display the modem’s features overall main status.  Each section acts as the link to specific modem feature’s web page for more

detailed information, or to configure settings.

The table below describes the information shown in each Section of the Dashboard page:

DX-825 End-User Manual

1 bar -> weakest

Local Network

LAN IP Address: Modem LAN IP Address.

LAN Subnet Mask: Modem DHCP LAN Subnet Mask.

WAN IP Address: Modem WAN IP Address assigned by Internet Service Provider.

WAN Subnet Mask: For Information only.

WiFi

Status: WiFi Modes status of the modem. If the colour of

the indicator is dark, the mode is OFF.

SSID: WiFi Service Set Identifier (SSID) under broadcast by the modem. If the Key icon is shown, WiFi authentication is turned ON.

VoIP Line 1: If bulb ON, VoIP account at Line 1 is Registered.

Line 2: If bulb ON, VoIP account at Line 2 is Registered.

Firewall

Status: If bulb ON, Firewall is ON.

Management

Device Name: For Information only.

Monitoring

Device Up Time: Time duration since modem ispowered

on.

Uplink Data Rate: Current Uplink data rate in kilobit/second (kbps).

Downlink Data Rate: Current Downlink data rate in kilobit/second (kbps).

About

Service Provider: P1 (PacketOne).

Firmware Version: Current firmware version of the

modem.

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State

Status of the modem connectivity to WiMAX/LTE.

Network Operator

For WiMAX -> Base Station ID that the modem is connected to. For LTE -> Public Land Mobile Network (PLMN) ID.

Technology

Current RF access technology mode of the modem. Mode is either “WiMAX” or “LTE”.

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3. Operator Network

The Operator Network web page shows status of Radio Frequency (RF) access technology parameters. This could be either WiMAX or LTE depending on which mode the modem is connected to.

Status

General Information

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Connection Time

Time duration of the current connectivity session since modem start connecting to either WiMAX or LTE network.

Signal Strength

The signal strength of the WiMAX/LTE RF channel the modem is connected to.

Link Quality

The signal quality of the WiMAX/LTE RF channel the modem is connected to.

State

WiMAX operation status.

Security

WiMAX authentication status.

RSSI

Equivalent to “Signal Strength” in General Information.

CINR

Equivalent to “Link Quality” in General Information.

Tx Power

WiMAX RF power transmitted from the modem to the Base Station.

BSID

Equivalent to “Network Operator” in General Information.

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WiMAX Information

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Bandwidth

WiMAX RF channel bandwidth.

Center Frequency

WiMAX RF channel frequency the modem is connected to.

State

LTE operation status.

DL Frequency

LTE Downlink RF channel frequency the modem is connected to.

UL Frequency

LTE Uplink RF channel frequency the modem is connected to.

SINR

Equivalent to “Link Quality” in General Information.

RSRP

Reference Signal Received Power. LTE measurement of signal strength received by the modem.

ECI

E-UTRAN Cell Identifier. Derived from eNodeB ID and Cell ID.

eNodeB ID

Identifier of the eNodeB that the modem is connected to.

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LTE Information

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Cell ID

Identifier of the Cell within the eNodeB that the modem is connected to.

Data Rate

Current Transmit data rate in kilobit/second (kbps).

Tx Bytes

Amount of data traffic transmitted from the modem during current connection session in bytes.

Packets

Amount of IP packet transmitted from the modem during current connection session.

Data Rate

Current Received data rate in kilobit/second (kbps).

Rx Bytes

Amount of data traffic received by the modem during current connection session in bytes.

Packets

Amount of IP packet received by the modem during current connection session.

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WiMAX TX & UpLink Status (LTE)

WiMAX RX & DownLink Status (LTE)

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4. WiFi

The WiFi web page shows the WiFi status and configuration of the modem. The modem supports two simultaneous WiFi modes namely WiFi 2.4GHz and WiFi 5GHz. For WiFi 5GHz, it is turned off by default.

WiFi 2.4GHz is a ready-to-use feature with the modem’s default WiFi network identity (SSID) and its corresponding WPA2 WiFi key can be referred at the modem’s label, located at the bottom of the modem as shown in the figure below.

DX-825 End-User Manual

Status

WiFi feature enable / disable status. “ON” or “OFF”.

Radio Channel

WiFi current Radio Frequency channel under usage. Also

shows whether channel selection mode is “Auto” or

“Manual”.

“Auto” -> Default modem setting. Modem will choose a

WiFi Radio Channel. “Manual” -> User will choose a WiFi Radio Channel.

Working Mode

WiFi current Mode under usage.

WiFi MAC

Modem’s WiFi MAC address.

Network Name(SSID)

WiFi Service Set Identifier (SSID) under broadcast by the modem.

SSID Broadcast

SSID broadcast enable / disable status. “Enable” or

“Disable”.

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Status

WiFi Information 2.4GHz & 5GHz

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Fields

Options

Remarks

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Settings

You can also modify the default WiFi configurations or turn on WiFi 5GHz inside the WiFi Settings web page.

After makingany changes to your WiFi settings, press the “Apply” button to save the settings. Then restart the WiFi service by pressing “Disable” and “Enable” Interface Status buttons successively to operate the WiFi with the changes.

Web page settings for WiFi 2.4GHz and WiFi 5GHz are divided to two menu tabs. Click at the “WiFi 2.4GHz” or “WiFi 5GHz” tabs to enter the respective web page.

WiFi 2.4GHz Wireless Settings This section is for user to enable or disable WiFi 2.4GHz as well as setting up WiFi

2.4GHz.

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Interface Status

“Enable” or “Disable”

Default setting is “Enable”.

Select either to turn on or off modem’s WiFi 2.4GHz.

Network Name(SSID)

WiFi 2.4GHz identity broadcasted by the modem for user’s device to search and connect to. Default setting is the

last six characters of the modem’s

WAN MAC address.

Default setting also appears at the modem’s label.

Radio Channel

 Auto  6  7  8  9  10  11

WiFi 2.4GHz Radio Frequency channel. Default setting is “Auto”.

If it is set to “Auto”, modem will automatically assign a channel.

If it is set to a value 6 ~ 11, modem will assign this specific channel.

Working Mode

 802.11b/g/n  802.11g/n  802.11b/g  802.11g  802.11n  802.11b

WiFi 2.4GHz mode. Default setting is “802.11b/g/n”. WiFi b, g, n is in the order of increasing WiFi mode advance.

Select the default setting if you are not sure what mode is supported by your device.

Bandwidth(only 11n)

 20M  20/40M

WiFi 2.4GHz channel bandwidth. Default setting is “20/40M”. Larger value allows for higher maximum WiFi

2.4GHz speed. Only applied for WiFi n mode only.

20M -> Width of one WiFi channel. 20/40M -> Width of two WiFi channels.

RTS Threshold

Numerical value 1 ~ 2347.

This is the packet size threshold which a “Request-to-Send” (RTS) message will be sent. Default setting is “2347” (this value disables RTS altogether).

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If you are not sure on RTS application, leave this to default setting.

CTS Protection Mode

 Auto  AlwaysOn  AlwaysOff

This is the “Clear-to-Send” (CTS) protection feature useful if there are devices with different WiFi modes connected to the modem. Default setting is “Auto”.

If you are not sure on CTS application, leave this to default setting.

Preamble Length

 Short

Preamble

 Long

Preamble

Preamble is additional data header which assists in WiFi data transmission at the expense of WiFi speed. Default

setting is “Short”.

Set to “Long” may improve WiFi data

transmission in an area with high interference or low signal strength.

SSID Broadcast

 Enable  Disable

This is WiFi SSID Broadcast. Enable

will allow modem’s SSID to be seen by devices. Disable will hide the modem’s

SSID from being seen by devices.

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DX-825 End-User Manual

Fields

Options

Remarks

Interface Status

“Enable” or “Disable”

Default setting is “Disable”.

Select either to turn on or off modem’s

WiFi 5GHz.

Network Name(SSID)

WiFi 5GHz identity broadcasted by the

modem for user’s device to search and

connect to. Default setting is the last six

characters of the modem’s WAN MAC

address appended with “_5GHz”.

Radio Channel

 Auto  36  40

WiFi 5GHz Radio Frequency channel. Default setting is “Auto”.

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WiFi 5GHz Wireless Settings This section is for user to enable or disable WiFi 5GHz as well as setting up WiFi

5GHz.

DX-825 End-User Manual

 44  48

If it is set to “Auto”, modem will automatically assign a channel.

If set to a value 36/40/44/48, modem will assign this specific channel.

Working Mode

 802.11a/n/ac  802.11n/ac  802.11a/n  802.11n  802.11a

WiFi 5GHz mode. Default setting is “802.11a/n/ac”. WiFi a, n, ac is in the order of increasing WiFi mode advance.

Select the default setting if you are not sure what mode is supported by your device.

Bandwidth(only 11n)

 20M  20/40M  20/40/80M

WiFi 5GHz channel bandwidth. Default setting is “20/40/80M”. Larger value allows for higher maximum WiFi 5GHz speed.

20M -> Width of one WiFi channel. 20/40M -> Width of two WiFi channels. 20/40/80M -> Width of four WiFi channels.

RTS Threshold

Numerical value 1 ~ 2347.

This is the packet size threshold which a

“Request-to-Send” (RTS) message will

be sent. Default setting is “2347” (this

value disables RTS altogether).

If you are not sure on RTS application, leave this to default setting.

Preamble Length

 Short

Preamble

 Long

Preamble

Preamble is additional data header which assists in WiFi data transmission at the expense of WiFi speed. Default

setting is “Long”.

Set to “Long” may improve WiFi data

transmission in an area with high interference or low signal strength.

SSID Broadcast

 Enable  Disable

This is WiFi SSID Broadcast. Enable

will allow modem’s SSID to be seen by

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devices. Disable will hide the modem’s

SSID from being seen by devices.

Fields

Options

Remarks

Authentication

 Open system  802.1x  WEP auto  WPA2-

Personal

 WPA-

Personal

 WPA,WPA2-

Personal Mixed Mode

WiFi Authentication modes. Default setting is “WPA2-Personal”.

If you are not sure on the options, leave this to default setting.

If this value is changed, you may also need to modify the WiFi profile in your device so that it matches with modem’s setting.

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Security (Apply to both WiFi 2.4GHz and 5GHz)

This section is for user to configure WiFi authorization settings.

DX-825 End-User Manual

 WPA2-

Enterprise (WiFi

2.4GHz only)

 WPA-

Enterprise (WiFi

2.4GHz only)

 WPA,WPA2-

Enterprise Mixed Mode (WiFi

2.4GHz only)

Encryption

 TKIP-AES  TKIP  AES

WPA / WPA2 Encryption modes. Default setting is “TKIP-AES”. AES is the more advanced encryption than TKIP.

If this value is changed, you may also need to modify the WiFi profile in your device so that it matches with modem’s setting.

Rekey Interval

WPA / WPA2 Group rekey interval in seconds for increased security. Default setting is “3600”.

If you are not sure on Rekey Interval, leave this to default setting.

Key Pass Phrase

WPA / WPA2 Passphrase or the “password” of your modem’s WiFi.

When your device attempted to connect

to the modem’s WiFi, enter this value if

prompted by your device to complete the WiFi connection.

Default Key Pass Phrase of WiFi 5GHz is same with Key Pass Phrase of WiFi

2.4GHz.

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DX-825 End-User Manual

If this value is changed, you may also need to modify the WiFi profile in your

device so that it matches with modem’s

setting.

Fields

Options

Remarks

Filtering Policy

 Disable  Whitelist  Blacklist

WiFi filtering mode by MAC address of the devices network interface card (NIC). Default setting is “Disable”.

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Access Control List (Apply to both WiFi 2.4GHz and 5GHz)

This section is for user to control which devices that can connect with the modem’s WiFi.

Click “Insert” button to add MAC to the list. Click Bin symbol at the “Delete”

column to delete a MAC. Press “Apply” button to save the settings.

DX-825 End-User Manual

Disable -> No filtering. Any device

with the knowledge of WiFi’s access credentials can connect to the modem’s

WiFi.

Whitelist -> Only listed devices can connect to the modem’s WiFi.

Blacklist -> Listed devices cannot

connect to the modem’s WiFi. Other devices can connect to the modem’s

WiFi.

MAC

MAC address of the device’s NIC that

is to be whitelisted or blacklisted.

MAC address character format is “xx:xx:xx:xx:xx:xx” where x is a value either between 0 ~ 9 or between a ~ f (case insensitive).

Please refer to specific device

manufacturer’s resource to identify the

MAC address of NIC.

Description

Suggested Solution

Your device is not able to detect the

modem’s WiFi

SSID.

 Check whether the modem is switched on and the

“WiFi” LED is lit.

 Check whether your device has its WiFi function

turned on.

 In WiFi 5GHz case, you’ll have to check the device

support for this feature.

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WiFi Troubleshooting

If you encounter issues on connecting to the modem’s WiFi, please attempt the steps below:

DX-825 End-User Manual

 Check modem’s WiFi “Interface Setting” Enable

button is clicked and “SSID broadcast” is set to

“Enable”.

 Check the SSID you are searching at your device’s

WiFi search network menu matches with “Network Name (SSID)” set in the Modem.

 Check modem’s WiFi “Channel” and “Working

Mode” and ensure your device supports and is running with these modem’s settings.

 To ensure that it is not an issue of weak signal,

position your device near to the modem.

Your device can

detect the modem’s

WiFi SSID but unable to connect to it.

 Check that you have entered the correct key when

attempting to connect to the modem’s WiFi.

 Check WiFi key, security authorization and

encryption type in your device’s SSID profile matches with modem’s WiFi Security settings.

 Delete modem’s SSID profile in your device and try

to connect again to the modem’s WiFi.

 Disable “Access Control List” feature in the modem’s

WiFi GUI.

Your device is connected to the modem’s WiFi SSID but unable to get an IP or has limited connection.

 Check that you have entered the correct key when

attempting to connect to the modem’s WiFi.

 In Windows devices, use the “Troubleshoot

problems” or “Repair the connection” feature.

 Check that the DHCP IP range is bigger than the

amount of devices connected to the modem via wired and wireless.

 Disable “Access Control List” feature in the modem’s

WiFi GUI.

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DX-825 End-User Manual

Registrar Address

“voice.p1.com.my” for P1 VoIP service.

Outbound Proxy Address

“voice.p1.com.my” for P1 VoIP service.

Line 1 Status

Line 1 VoIP feature status. “Disable” or “Enable”.

Line 1 User Name

VoIP account number configured at Line 1.

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5. VoIP

The VoIP (Voice over Internet Protocol) web page shows VoIP account status of the modem. The modem supports up to two simultaneous VoIP accounts via two available RJ11 ports. VoIP account is subscription-based, therefore please check with P1 Customer Service regarding status of any VoIP subscription on your modem.

Status

DX-825 End-User Manual

Line 1 Registration Status

Line 1 VoIP account registration status. Green tick symbol -> Registered. Red cross symbol -> Not Registered.

Line 2 Status

Line 2 VoIP feature status. “Disable” or “Enable”.

Line 2 User Name

VoIP account number configured at Line 2.

Line 2 Registration Status

Line 2 VoIP account registration status. Green tick symbol -> Registered. Red cross symbol -> Not Registered.

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If you subscribe to VoIP service but Registration is unsuccessful:

 Check whether your modem is connected to WiMAX or LTE service and

normal internet browsing is working.

 Alternatively, you can listen to the phone connected to your modem to check

its call status. A busy tone indicates an unregistered status. A normal tone indicates a Registered Status.

 If the problem persists, please call the P1 Care Line at 1300 03 1300.

DX-825 End-User Manual

Type

LAN Network Mode.

LAN MAC

Modem’s MAC address for its LAN interface.

LAN IP Address

Modem’s IP address within its own LAN network.

LAN Subnet Mask

Modem’s Subnet Mask of its own LAN network.

TX Bytes

Amount of data traffic in bytes transmitted through modem’s LAN interface.

RX Bytes

Amount of data traffic in bytes received through modem’s LAN interface.

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6. Network

The Network web page contains the detailed status of your modem’s network properties and configuration of modem’s network features.

Status

LAN Information

DX-825 End-User Manual

TX Packets

Amount of IP packets transmitted through modem’s LAN

interface.

RX Packets

Amount of IP packets received through modem’s LAN

interface.

Type

WAN Network Mode.

WAN MAC

Modem’s MAC address for its WAN interface.

WAN IP Address

Modem’s WAN IP address assigned by the Internet Service Provider.

WAN Subnet Mask

Subnet mask of the WAN network the modem is connected to.

WAN IP Default Gateway

Gateway of the WAN network the modem is connected to.

IP Connection

Modem’s WAN DHCP status.

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WAN Information

DX-825 End-User Manual

DNS Server

Domain Name Server (DNS) used by the modem to resolve hostnames to IP addresses.

Time Server

Network Time Protocol (NTP) Servers used by the modem to synchronize its clock.

TX Bytes

Amount of data traffic in bytes transmitted through modem’s WAN interface.

RX Bytes

Amount of data traffic in bytes received through modem’s

WAN interface.

TX Packets

Amount of IP packets transmitted through modem’s WAN interface.

RX Packets

Amount of IP packets received through modem’s WAN

interface.

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Lease Status Table

This table displays information status of devices connected to the modem by assigning a DHCP LAN IP. The table refreshes every time the modem reboots.

DX-825 End-User Manual

No.

List number of device within the table.

Client Host Name

Device name or identity.

MAC Address

MAC address of the Network Interface Card (NIC) of the device.

IP Address

LAN IP address assigned to the device by modem’s

DHCP.

Remaining Lease Time

DHCP lease time remaining. By default, the IP is leased for a period of 1 day (86400 seconds).

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Network Mode

The Network Mode web page contains configuration menu of the modem’s Internet Protocol (IP) settings. Most of these settings should remain unchanged. Press “Apply” button after making changes to save the settings and then proceed to reboot the modem.

DX-825 End-User Manual

Operation Mode

Default and the only supported value with P1 network is “NAT mode”. Please do not change the setting.

Connection Mode

Default and the only supported value with P1 network is “DHCP”. Please do not change the setting.

Hostname

Modem network label name. No change from default value is necessary.

LAN IP Address

Modem LAN IP address. Default value is “10.1.1.254”.

Modifying this value may affect the LAN DHCP Client Range.

LAN Subnet Mask

Modem DHCP LAN subnet mask. Default value is “255.255.255.0”.

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Internet Protocol Settings

Please refer to below guide for settings which can be changed.

DX-825 End-User Manual

Modifying this value may affect the LAN DHCP Client Range.

WAN MGMT and DATA Interface

Default and the only supported value with P1 network is “Combine”. Please do not change the setting.

WAN IP Address, Subnet Mask & Gateway

Set of IP address information automatically assigned by Internet Service Provider to the modem’s WAN interface when it connected to either WiMAX/LTE network.

WAN MTU

WAN Maximum Transmission Unit (MTU) size. No change from default value (1400) is necessary.

Warning: Modifying this value may cause lost of internet connectivity on the modem.

DNS1 & DNS2

Domain Name Servers (DNS) provided to the modem automatically by Internet Service Provider when the modem is connected to either WiMAX/LTE network.

NTP1 & NTP2

Network Time Protocol (NTP) servers used by the modem to synchronise the modem’s clock.

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DHCP Server

The DHCP Server web page contains modem’s DHCP server and lease reservation configuration menus.

DX-825 End-User Manual

Enable DHCP Server

Default setting is enabled. Disabling this will cause devices unable to connect to modem.

Do not disable this if you are not familiar.

DHCP Starting IP Address

Start of DHCP IP address pool range. Default setting is

10.1.1.1. Must be within the modem’s LAN DHCP subnet

mask and must not be the value of modem’s LAN IP

address.

DHCP Ending IP Address

End of DHCP IP address pool range. Default setting is

10.1.1.100. Must be within the modem’s LAN DHCP

subnet mask and must not be the value of modem’s LAN IP address.

Primary, Secondary, Tertiary DNS

Domain Name Servers (DNS) used by the modem. Default

setting is modem’s DNS servers are automatically

assigned by the Internet Service Provider (ISP).

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DHCP Server Settings

Please refer to below guide for settings which can be changed.

DX-825 End-User Manual

DHCP Lease Time

Lease time of the LAN IP assigned by DHCP to devices connected to the modem. Default setting is one day.

Host Name

Assign a device name or identity.

MAC Address

MAC address of the device’s Network Interface Card

(NIC).

Please refer to specific device manufacturer’s resource to

identify the MAC address of NIC.

IP Address

LAN IP address intended to be reserved or preset to the corresponding device.

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Lease Reservation Table

Click the “Add+” button to create a rule. Set all the fields according to the below description. Press “Apply” button to save the settings.

DX-825 End-User Manual

Enable

Check button to activate the reservation rule. Uncheck button to deactivate the reservation rule.

Delete

Click to delete the reservation rule from the table.

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Troubleshoot

Disable static IP assignment set in device intended for the modem to assign a specific LAN IP address to that device.

Port Management The Port Management web page contains configuration menu of the modem’s Port

Forwarding and Port Trigger features.

Port Forwarding

Port Forwarding allows you to open up specific port at the modem to redirect traffic to run certain Online Games or Applications, host a Web Server or FTP Server etc.

DX-825 End-User Manual

Protocol

Type of data (IP packet) transmitted over modem’s WAN interface to be forwarded. TCP or UDP.

WAN Port Begin & End

Range of ports for incoming data from the modem’s WAN interface to be opened for the port forwarding rule.

LAN Port Begin & End

Range of ports at the modem’s LAN interface where the data will be forwarded.

LAN IP

Device IP address connected to the modem’s LAN which

will receive the forwarded data.

Enable

Check button to enable the port forwarding rule. Uncheck button to disable the port forwarding rule.

Delete

Click to delete the port forwarding rule from the list.

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Click the “Add+” button to create a rule. Set all the fields according to the below description. Press “Apply” button to save the settings.

Port Trigger

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Application Name

Assign an application name or identity.

Triggered Range

Range of ports for outgoing data from the modem’s WAN interface to be the trigger for the port triggering rule.

Forwarded Range

Range of ports for incoming data from the modem’s WAN interface to be opened for the port forwarding rule.

Enable

Check button to enable the port triggering rule. Uncheck button to disable the port triggering rule.

Delete

Click to delete the port triggering rule from the list.

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Port Triggering dynamically opens or closes port opened by Port Forwarding. Port Triggering enhances security as the Forward Ports are only opened when a device on the LAN makes an outgoing connection to a predetermined Trigger Port.

Click the “Add+” button to create a rule. Set all the fields according to the below

description. Press “Apply” button to save the settings.

MGMT Service

The MGMT Service stands for Management Service. This web page contains configuration menu of the Dynamic DNS (Domain Name Server).

DX-825 End-User Manual

Enable DDNS

Check button to enable the DDNS feature. Uncheck button to disable the DDNS feature.

DDNS Service Provider

Selection list of DDNS Service Providers.

DDNS User Name

Enter the User Name registered with the Service Provider.

DDNS Password

Enter the Password registered with the Service Provider.

DDNS Hostname

Enter the Hostname registered with the Service Provider.

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Dynamic DNS

Dynamic DNS is a feature which allows you to assign a host name on a domain of certain DDNS Service Provider to the modem’s dynamic public IP address.

Set all the fields according to the below description. Press “Apply” button to save the settings and then reboot the modem.

DX-825 End-User Manual

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7. Firewall

The Firewall web page contains modem’s basic firewall feature settings and service access restriction.

Basic Firewall Configuration DMZ IP Address – One DHCP client of the modem is allowed to be configured as

DMZ (De-Militarized Zone). To enable DMZ, tick the box and set a DHCP client IP to be selected as DMZ. Press “Apply” button to save the setting.

If necessary, you may need to set static IP at your device or use the modem’s Lease Reservation Table feature to match LAN IP of your device with the DMZ IP set in the modem.

Redirect ICMP to the Host – This function will only be activated if DMZ is enabled.

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If the checkbox is ticked, the modem will redirect ICMP messages to the DMZ host, otherwise the modem will reply the ICMP messages.

Multicast Filter – Multicast allows data to be sent to a group of devices at the same time without having to create a copy of data to be individually sent to each device. In cases where high volume traffic attacks the modem’s multicast address, attackers can simultaneously flood all devices with traffic.

If the checkbox is ticked, when modem receive any multicast packets, these packets will be dropped, and not allow them to pass through.

Enable UPnP IGD – Universal Plug and Play (UPnP) is a set of networking protocols promulgated by the UPnP Forum. The goals of UPnP are to allow devices to connect seamlessly and to simplify the implementation of networks in the home (data sharing, communications, and entertainment) and in corporate environments for simplified installation of computer components. UPnP supports zeroconfiguration networking.

To enable UPnP, tick the box and press “Apply” button to save the setting. Devices which support UPnP are printers, scanners, WLAN access points, media servers and many more.

DX-825 End-User Manual

Blocked Day / Blocked Time

Select which day and time the rule will be activated.

Blocked Device

Select which device (or devices) on which the rule will be activated. Device Deny Types options are as per below:

MAC – MAC address of the device’s Network Interface Card (NIC).

IP – A specific LAN IP address assigned to one device. IP Range – A continuous range of LAN IP addresses

assigned to one or more devices.

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Access Restriction

Access Restriction allows user to rule to control which device (or all devices) can’t access specific web site (or all Internet). Click “Add+” to add a rule and “Apply” to save the settings. Reboot the modem to activate the rules.

Please follow the guide below to configure Access Restriction on the modem.

DX-825 End-User Manual

Click “Insert” button to add one or more of above device deny types options.

Blocked Reason

Choose specific HTTP or all Internet access to be restricted/blocked. Blocked reason types are as per below:

HTTP URL – Block this URL address.

Note: Only Alphabets (A-Z, a-z), Digit (0-9), Minus sign (-) and maximum length of 255 character is allowed for the URL.

HTTP Keyword – Block any URL if it contains keyword.

Click “Insert” button to add one or more of above blocked

reason type options.

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8. Management

The Management web page contains modem’s administrative features.

Account Management

You can change your Web GUI Login username or password or both. Fill the necessary fields and press “Apply” button to save the settings.

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Device Setting Current Local Time – The system date of the modem can be synchronized with the

PC that is connected to its LAN side by clicking the “Synchronize with PC” button.

Time Zone – Default value is set to Malaysian time zone. Auto adjust for Daylight Saving Time – This only applies for countries or regions

which subscribed to Daylight Saving Time scheme. Malaysia do not apply the Daylight Saving Time scheme.

Management Session Timeout – How long a modem’s web page can remain idle before a login is required again to access the modem’s web page. Default setting is

10 minutes. GUI Refresh Time – How fast modem’s status page updates display of parameter

values (if there is a change). Default setting is 5 seconds. 5 seconds is the lowest setting possible.

Device Location Altitude, Latitude & Longitude – Not supported by this model.

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Restore Default Restore Default Settings – To restore the modem back to its factory settings, press

the “Restore” button.

Last Good Configuration – This is used to save the modem’s overall configuration which the user consider as good. If no configuration is saved, it will be shown as “Not Exist”. If a configuration is saved, it will be shown as “Exist”.

 Save Last Good – Press this button to save a good configuration. Press again

to override an earlier saved configuration.

 Remove Last Good – Press this button to remove the good configuration

saved before.

 Reset to Last Good – Press this to reset the modem to the good configuration

saved before.

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Software Device Software Version – This is the current software/firmware version of the

modem. Configuration – This is equivalent to saving Last Good Configuration to a file. This

is only to be used by advanced users.

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9. Diagnostic

The Diagnostic web page contains modem’s basic operational status overview plus some diagnostic tool features.

Status

This page provides the user the information of CPU and Memory Utilization status as well as Data Rate information of the modem. It also indicates the modem’s Firewall status and its Up Time information.

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Diagnostic Tools

There are two basic diagnostic tools available for users – Ping and Traceroute. Ping – This is a utility to test the reachability of target IP host and measures the

round-trip time from the source (in this case the modem) to the destination and back to the source.

To use Ping, select “Ping” at the Diagnostic Type dropdown menu. Enter an IP or

URL that you select e.g. 8.8.8.8 or www.google.com at the IPAddress/Domain field. Other settings can remain unchanged. Press “Start” button. Ping results will appear at the bottom of the page.

Traceroute – This is a utility used to track the pathway taken by a packet on an IP network from source to destination. Traceroute also records the time taken for each hop the packet makes during its route to the destination.

To use Traceroute, select “Traceroute” at the Diagnostic Type dropdown menu.

Enter an IP or URL that you select e.g. 8.8.8.8 or www.google.com at the

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IPAddress/Domain field. Other settings can remain unchanged. Press “Start” button. Traceroute results will appear at the bottom of the page.

Troubleshoot

These features allow the user to identify any browsing or host reachability issue source either your device or your modem. If modem’s ping or traceroute indicates modem issue, please reboot the modem and re-run the test.

If the problem persists, please call the P1 Care Line at 1300 03 1300.

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Model ID

Model of the modem i.e. “DX-825”.

Hardware Version

(For Information Only).

Modem Driver Version

(For Information Only).

Serial ID

Serial Number of the modem.

IMEI

International Mobile Equipment Identity (IMEI) of the modem.

IMSI

International Mobile Subscriber Identity (IMSI) of the SIM card detected by the modem. For LTE customer only.

Firmware Version

Current firmware version of the modem.

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10. Info

The Info web page contains modem’s most basic information and properties.

Device Information

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Firmware Creation Date

Creation date of the current firmware version of the modem.

WiMAX Frequency Range

WiMAX spectrum range supported by this model.

LTE Support Band

LTE spectrum band supported by this model.

Altitude / Latitude / Longitude

Empty, not supported by this model.

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Packet One Networks Malaysia Sdn Bhd

All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form by any means, without the permission of Packet One Networks Malaysia Sdn Bhd.

This document remains the property of Packet One Networks Malaysia Sdn Bhd. All information herein is confidential and cannot be copied or used in any way detrimental to Packet One’s interest.

Packet One DX-825 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual