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LEM2- 1000M-T
User Manual
48 pgs1.93 Mb0

Packeteer LEM2G-1000M-T, LEM2- 1000M-T User Manual

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GIGABIT LAN EXPANSION MODULE
P/N 20-0162-03 Rev B
DISCLAIMER
COPYRIGHT/TRADEMARKS
Packeteer, the Packeteer logo, combinations of Packeteer and the Packeteer logo as well as PacketShaper and PacketSeeker are trademarks or registered trademarks of Packeteer, Inc. in the United States and other countries. Other product and company names used in this document are used for identification purposes only and may be trademarks of other companies and are the property of their respective owners. Copyright © 1996 - 2006 Packeteer, Inc. All rights reserved. No part of this document may be reproduced, photocopied, stored on a retrieval system, transmitted, or translated into another language without the express written consent of Packeteer, Inc.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Packeteer Software is comprised of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R.
12.212 (SEPT 1995) and is provided to the Government (i) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227-7202-1 (JUN 1995) and 227.7202-3 (JUN
1995). Packeteer, Inc. software is provided with "RESTRICTED RIGHTS." Use, duplication, or disclosure by the Government is subject to restrictions as set forth in FAR 52.227-14 and DFAR 252.227-7013 et seq. or its successor. Use of Packeteer, Inc. products or software by the Government constitutes acknowledgment of Packeteer Inc.'s proprietary rights in them and to the maximum extent possible under federal law, the Government shall be bound by the terms and conditions set forth in Packeteer, Inc.'s end user agreement.
Packeteer®, Inc. 10201 North De Anza Drive, Cupertino, CA 95014
http://www.packeteer.com
PRINTING HISTORY October, 2006 20-0162-03 Revision B
SAFETY AND REGULATORY COMPLIANCE For information on safety and regulatory compliance, see "Safety and Regulatory Information" in Appendix A.
TABLE OF CONTENTS
Chapter 1: When to Use a LAN Expansion Module
Gigabit LAN Expansion Module Requirements ................................ 1-2
Installing a Gigabit LAN Expansion Module .....................................1-3
Chapter 2: Install into a 6500 Model
Installing the LEM ..............................................................................2-2
Verify the Installation..........................................................................2-7
Configure the LEM module ................................................................2-8
Connect the Unit to a Router.............................................................2-9
Managing Traffic with Three LANs ............................................... 2-12
Problems?..........................................................................................2-13
Chapter 3: Install into a 8500/9500/10000 Model
Installing the LEM ..............................................................................3-2
Verify the Installation..........................................................................3-6
Configure the LEM module ................................................................3-7
Connect the Unit to a Router...............................................................3-8
Managing Traffic with Three LANs .................................................3-11
Problems?..........................................................................................3-12
Appendix A: Safety and Regulatory Information
1-1
CHAPTER 1: WHEN TO USE A LAN EXPANSION MODULE
Packeteer’s PacketShaper, PacketSeeker and AppVantage offer visibility into network application performance and the ability to control it when needed. They monitor and manage traffic at WAN access links, ensuring a smooth flow that maximizes throughput and speeds critical traffic. A LEM2-1000M-T and LEM2G-1000M-T LAN Expansion Module extends these benefits to topologies that incorporate multiple LANs.
The following scenarios are examples of situations that require a Lan Expansion Module:
• You want to manage a single WAN link and your network includes a firewall/router that splits your network into two separate LANs: a protected segment and a DMZ segment.
• You want to manage a single WAN link and your network includes a router with multiple LAN segments.
• You have a single WAN link and your network includes a router with two LANs; one segment may connect to the LAN through a firewall and the other to a VPN tunnel management device.
• Your network includes branch offices with two or three separate LANs that you manage, and only one WAN link.
Chapter 1: Introduction
1-2
Gigabit LAN Expansion Module Requirements
The software for the LEM2-1000M-T Gigabit LAN Expansion Module is included in PacketWise version 6.1.0 and all later versions. The RoHs-compliant LEM2G-1000M-T requires PacketWise 7.x or later.
✍ Note: The PacketShaper 10000, PacketSeeker 10000 and
PacketShaper/ISP 10000 are only compatible with LEM2G­1000M-T and later-generation LEM2-1000M-T LAN Expansion Modules. These newer LEM2-1000M-T LEMs can be identified by their serial numbers, which have values of 006-10010001 or higher. For details, see “Problems?” on page 3-12.
LANs connected to this copper-connector LEM module must use 10BaseT, 100BaseT, or 1000BaseT RJ-45 Ethernet ports or use fiber optic conversion units for fiber optic networks.
LED Indicators
The front panel of the LEM has the following LED indicators beside each port.
LED Indicator
Description
Link Illuminated when the network cable is
properly connected
Tx/Rx Illuminated when network cable is properly
connected; flickers when the unit is transmitting and receiving data
Speed When properly installed, the speed LED
color on the LEM module indicates that the LEM is operating at the following speeds:
• amber = 1GB
• green = 100MB
•off = 10MB
Chapter 1: Introduction
1-3
Installing a Gigabit LAN Expansion Module
The connectors on your Packeteer unit look like one of the four illustrations below. Follow the instructions that match your unit.
If your unit looks like this, follow the installation directions in Chapter 2, "Install into a 6500 Model."
If your unit looks either one of these, follow the installation directions in Chapter 3, "Install into a 8500/9500/10000 Model."
FAULT
POWER
STATUS
Tx/Rx
100
LINK
Tx/Rx
100
OUTSIDEINSIDE
LINK
CONSOLE
FAULT
POWER
STATUS
CONSOLE
INSIDE OUTSIDE
LINK Tx/Rx SPEED
LINK Tx/Rx SPEED
FAULT
POWER
STATUS
CONSOLE
OUTSIDE
INSIDE OUTSIDE
LINK
Tx
Rx
LINK
Tx
Rx
FAULT
POWER
STATUS
CONSOLE
OUTSIDE
INSIDE OUTSIDE
LINK
Tx
Rx
LINK
Tx
Rx
BYPASS CTRL
INSIDE
OUTSIDE
SX/LX
Tx/Rx
Link
SX/LX
Tx/Rx
Link
Chapter 1: Introduction
1-4
Chapter 2: Install into a 6500 Model
2-1
CHAPTER 2: INSTALL INTO A 6500 MODEL
This chapter describes how to install a LEM2G-1000M-T or LEM2­1000M-T Gigabit LAN Expansion Module (LEM) into
PacketShaper 6500, PacketShaper 6500/ISP, or PacketSeeker 6500. The directions in this chapter apply only to these models, which are hereafter collectively referred to as a “6500 model.”
The following illustration shows a unit with two LEMs installed, for a total of three LANs using one 6500 model. This is a maximum configuration; you can install only one module if you wish. Directions begin on the next page.
FAULT
POWER
STATUS
Tx/Rx
100
LINK
Tx/Rx
100
OUTSIDE
INSIDE
LINK
CONSOLE
WAN Router
INPUT
100-240 MAX
50-60Hz
INSIDE OUTSIDE
INSIDE OUTSIDE
LAN B
LAN C
LAN A
WAN
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK Tx/Rx
SPEED
LINK Tx/Rx
SPEED
Chapter 2: Install into a 6500 Model
2-2
Installing the LEM
To install the LEM into a 6500 model:
1. Disconnect the system from any telecommunication links, networks, or modems, and then turn off the system power source. WA RN IN G: Failure to do so before you open the system or do any procedures can result in personal injury or equipment damage.
2. Ground yourself. WAR NI NG : Electrostatic discharge (ESD) can damage system components. If an ESD station is not available, wear a wrist strap attached to a metal part of the system. If you don’t have a strap, touch some metal part of the box to ground yourself.
3. Remove the rackmount ears (if present) from the 6500 model, then remove the screws from the back of the unit.
Chapter 2: Install into a 6500 Model
2-3
4. Remove the unit cover.
5. Remove the screw that holds one of the slot covers in place. To install two modules, remove both slot covers.
INSIDE OUTSIDE
Chapter 2: Install into a 6500 Model
2-4
6. Remove the screws holding the C-shaped mounting bracket from the module, then remove the bracket.
7. Attach the other bracket supplied with the LEM by aligning the screw holes on the bracket tabs directly above the screw holes on the module, then inserting the screws from below. WA RN IN G: Using an incorrect bracket can damage the module or the 6500 model.
SPEED
Tx/Rx
LINK
SPEED
Tx/Rx
LINK
OUTSIDE
10/100/1000MB
Ethernet
INSIDE
SPEED
Tx/Rx
LINK
OUTSIDE
INSIDE
SPEED
Tx/Rx
LINK
Chapter 2: Install into a 6500 Model
2-5
8. If the unit is or will be using the standby function, remove the jumpers from the module as shown below.
✍ Note: Do not discard the jumpers; you will have to replace
them if you later wish to disable the standby function. For additional information on enabling or disabling standby, refer to the latest Getting Started Guide for your Packeteer unit, available at http://support.packeteer.com/documentation.
9. Locate the expansion slots on the riser card in the interior of the 6500 model.
LINK
Tx/Rx
SPEED
Tx/Rx
LINK
OUTSIDE
10/100/1000MB
Ethernet
INSIDE
SPEED
Tx/Rx
LINK
OUTSIDE
Chapter 2: Install into a 6500 Model
2-6
10.Insert the LEM completely into the opening, then push it toward the expansion slots on the riser card until it snaps into the slots. Be careful not to push the riser card so hard that it disconnects from the motherboard. Note that there are extra pins on the LEM that are not used on a 6500 model. These extra pins will not attach to the riser card.
11.If you are installing two LEMs, repeat steps 6-10 for the other module.
12.Replace the screw(s) that holds the expansion card(s) in place, then replace the cover and cover screws.
SPEED
Tx/Rx
LINK
SPEED
Tx/Rx
LINK
OUTSIDE
INSIDE
Chapter 2: Install into a 6500 Model
2-7
Verify the Installation
Access the unit’s browser interface and check the setup tab to be sure your card has been recognized by the system. It should look something like the one below.
From the setup page, select one of the following NIC modes for each LEM interface: 10BaseT half-duplex, 10BaseT full-duplex, 100BaseT half-duplex, 100BaseT full-duplex, 1000BaseT full­duplex. Auto-negotiate is the default network communication selection.
✍ Note: Selecting 1000BaseT full-duplex causes the unit to
auto-negotiate per IEEE standard.
The screen above indicates that the built-in LEM card for this unit is 100 Megabits, the lower slot contains a 100 Megabit LEM, and the upper slot contains a Gigabit LEM.
Chapter 2: Install into a 6500 Model
2-8
Configure the LEM module
1. From the web browser interface, click the setup tab, then choose the basic setup page. Set Site Router to none. If this is set incorrectly, you may not be able to use the LEM.
2. To check security on this unit, select the setup tab, then choose security from the drop-down box. The Outside and Inside interface settings also apply to the LEM interfaces.
3. You can change security settings for all Inside and Outside interface communication, if desired. Click the Inside Interfaces: and Outside Interfaces: drop-down lists to set access to all, none, or specified devices.
Setting Access Level
unsecure (default)
Enables unlimited access over the specified
interface
secure Blocks all access from the specified interface
list Enables access to up to eight listed IP addresses,
separated by spaces and/or commas. To specify a subnet, use the format: ipaddress:subnet_mask
Chapter 2: Install into a 6500 Model
2-9
Connect the Unit to a Router
Connect the Built-in Port
Use the following steps to cable the built-in port to a router:
1. On the router, disconnect the straight-through cable connected to LAN A.
2. Reconnect this cable to the built-in port on the unit labeled INSIDE.
3. Connect the unit's OUTSIDE port the router using the orange cross-over cable.
FAULT
POWER
STATUS
Tx/Rx
100
LINK
Tx/Rx
100
OUTSIDE
INSIDE
LINK
CONSOLE
WAN Router
INPUT
100-240 MAX
50-60Hz
INSIDE OUTSIDE
INSIDE OUTSIDE
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LAN A
WAN
Chapter 2: Install into a 6500 Model
2-10
Connect the First LEM
Use the following steps to cable the first LEM module to a router:
1. On the router’s second LAN port, disconnect the straight­through cable connected to LAN B.
2. Reconnect this cable to the INSIDE port of the LEM.
3. Using the orange cross-over cable, connect the OUTSIDE port to the router.
FAULT
POWER
STATUS
Tx/Rx
100
LINK
Tx/Rx
100
OUTSIDE
INSIDE
LINK
CONSOLE
WAN Router
INPUT
100-240 MAX
50-60Hz
INSIDE OUTSIDE
WAN
LAN A
LAN B
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
Chapter 2: Install into a 6500 Model
2-11
Connect the Second LEM
Use the following steps to cable the second LEM to a router:
1. On the router’s third LAN port, disconnect the straight­through cable connected to LAN C.
2. Reconnect this cable to the INSIDE port of the second LEM.
3. Using the orange cross-over cable, connect the OUTSIDE port to the router.
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
FAULT
POWER
STATUS
Tx/Rx
100
LINK
Tx/Rx
100
OUTSIDE
INSIDE
LINK
CONSOLE
WAN Router
INPUT
100-240 MAX
50-60Hz
INSIDE OUTSIDE
OUTSIDE
LAN C
LAN A
LAN B
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
WAN
Chapter 2: Install into a 6500 Model
2-12
Managing Traffic with Three LANs
Traffic from all three LANs is now being tracked by one unit. The traffic classes will reflect the combined traffic from all three LANs. For example, POP3 will include POP3 traffic from LAN A, LAN B, and LAN C.
If you wanted to manage the individual LAN traffic to/from the WAN, you would create a class for each subnet and put classes such as POP3 under each subnet class.
✍ Note: Even though traffic classes are combined, each LAN’s
traffic is an individual flow; 6500 models cannot route traffic between LANs. For example, if one LAN has public servers and the other does not, the security of the non-public LAN will not be compromised.
Traffic between LANs (LAN A to LAN B for example) should not be shaped by a 6500 model, as it may slow the WAN speed. By default, units auto-discover such traffic as “sameside” and apply an ignore policy.
Chapter 2: Install into a 6500 Model
2-13
Problems?
Problem: Possible Solution
One of these messages appears on the Info page or in the LCD:
Upper_inside Interface Status: Down (U-In Link Down)
Upper_outside Interface Status: Down (U-OutLink Down)
The upper LAN expansion module is not configured correctly. Check your cabling.
One of these messages appears on the Info page or in the LCD:
Lower_inside Interface Status: Down (L-In Link Down)
Lower_outside Interface Status: Down (L-OutLink Down)
The lower LAN expansion module is not configured correctly. Check your cabling.
Since I installed the LAN expansion module, my unit cannot see the corporate network at all.
Do you have two outside ports connected to the same hub? The two outside ports must be connected to different LANs. Disconnect one of the outside cables; this should solve the problem temporarily. Develop a new strategy for connecting to two LANs.
Chapter 2: Install into a 6500 Model
2-14
3-1
CHAPTER 3: INSTALL INTO A 8500/9500/10000 MODEL
This chapter describes how to install the LEM2G-1000M-T or LEM2-1000M-T Gigabit LAN Expansion Module into the following Packeteer units:
• PacketShaper 8500
• PacketSeeker 8500
• PacketShaper 8500/ISP
• PacketShaper 9500
• PacketSeeker 9500
• PacketShaper 9500/ISP
• PacketShaper 10000
• PacketSeeker 10000
• PacketShaper 10000/ISP The directions in this chapter apply only to these models,
which are hereafter collectively referred to as an “8500/ 9500/10000 model.”
The following illustration shows a unit with two Gigabit LAN expansion modules, for a total of three LANs using one 8500/9500/10000 model This is a maximum configuration; you can install only one module if you wish. Directions begin on the next page.
FAULT
POWER
STATUS
CONSOLE
LINK
Tx/Rx
SPEED
INSIDE OUTSIDE
INSIDE
INSIDE
OUTSIDE
OUTSIDE
INSIDE
OUTSIDE
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK Tx/Rx SPEED
LINK Tx/Rx SPEED
WAN Router
INPUT
100-240 MAX
50-60Hz
WAN
LAN B
LAN A
LAN C
Chapter 3: Install into a 8500/9500/10000 Model
3-2
Installing the LEM
To install this LAN Expansion Module into a 8500/9500/10000 model:
1. Disconnect the system from any telecommunication links, networks, or modems, and then turn off the system power source. WA RN IN G: Failure to do so before you open the system or do any procedures can result in personal injury or equipment damage.
2. Ground yourself. WAR NI NG : Electrostatic discharge (ESD) can damage system components. If an ESD station is not available, wear a wrist strap attached to a metal part of the system. If you don’t have a strap, touch some metal part of the box to ground yourself.
3. If they are present, remove the rackmount ears.
4. Remove the screws from the side door, then remove the door.
Chapter 3: Install into a 8500/9500/10000 Model
3-3
5. Remove one of the blanks currently in an expansion slot. (If you are installing two LEMs, remove both blanks.)
6. Before installing the Gigabit LEM into a 8500/9500/10000 model, ensure that the module has not been removed from its default C-shaped bracket. WARN IN G: Using the incorrect bracket can damage the LEM or the 8500/9500/10000 model.
Chapter 3: Install into a 8500/9500/10000 Model
3-4
7. If the unit is or will be using the standby function, remove the jumpers from the module as shown below.
✍ Note: Do not discard the jumpers; you will have to replace
them if you later wish to the standby function. For additional information on enabling or disabling standby, refer to the latest Getting Started Guide for your Packeteer unit, available at http://support.packeteer.com/documentation.
LINK
Tx/Rx
SPEED
OUTSIDE
INSIDE
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
Chapter 3: Install into a 8500/9500/10000 Model
3-5
8. Insert the LEM into the plastic guides then push it toward the riser card until it snaps into place.
9. If you are installing two Gigabit LEMs, repeat steps 6 - 8 for the second module.
10.Replace the door, then replace the door screws.
SPEED
Tx/Rx
LINK
SPEED
Tx/Rx
LINK
OUTSIDE
10/100/1000MB
Ethernet
INSIDE
Chapter 3: Install into a 8500/9500/10000 Model
3-6
Verify the Installation
Access the unit’s browser interface and check the setup tab to be sure your card has been recognized by the system. It should look something like the one below.
From the setup page, select one of the following NIC modes for each LEM interface: 10BaseT half-duplex, 10BaseT full-duplex, 100BaseT half-duplex, 100BaseT full-duplex, 1000BaseT full­duplex. Auto-negotiate is the default network communication selection.
✍ Note: Selecting 1000BaseT full-duplex causes the unit to
auto-negotiate per IEEE standard.
The screen above indicates that the built-in LEM card for this unit is 100 Megabits, the lower slot contains a 100 Megabit LEM, and the upper slot contains a Gigabit LEM.
Chapter 3: Install into a 8500/9500/10000 Model
3-7
Configure the LEM module
1. From the web browser interface, click the setup tab, then choose the basic setup page. Set Site Router to none. If this is set incorrectly, you may not be able to use the LEM.
2. To check security on this unit, select the setup tab, then choose security from the drop-down box. The Outside and Inside interface settings also apply to the LEM interfaces.
3. You can change security settings for all Inside and Outside interface communication, if desired. Click the Inside Interfaces: and Outside Interfaces: drop-down lists to set access to all, none, or specified devices.
Setting Access Level
unsecure (default) Enables unlimited access over the
specified interface.
secure Blocks all access from the
specified interface
list Enables access to up to eight listed
IP addresses, separated by spaces and/or commas. To specify a subnet, use the format: ipaddress:subnet_mask
Chapter 3: Install into a 8500/9500/10000 Model
3-8
Connect the Unit to a Router
Connect the Built-in Port
Use the following steps to cable the built-in connection to a router:
1. On the router, disconnect the straight-through cable connected to LAN A.
2. Reconnect this cable to the built-in INSIDE port on the unit.
3. Using the orange cross-over cable, connect the unit's built­in OUTSIDE port to the router.
FAULT
POWER
STATUS
CONSOLE
LINK
Tx/Rx
SPEED
INSIDE OUTSIDE
INSIDE
INSIDE
OUTSIDE
OUTSIDE
INSIDE
OUTSIDE
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK Tx/Rx SPEED
LINK Tx/Rx SPEED
WAN Router
INPUT
100-240 MAX
50-60Hz
WAN
LAN A
Chapter 3: Install into a 8500/9500/10000 Model
3-9
Connect the First LEM
Use the following steps to cable the first LEM to a router:
1. On the router’s second LAN port, disconnect the straight­through cable connected to LAN B.
2. Reconnect this cable to the LEM’s INSIDE port.
3. Using the orange cross-over cable, connect the LEM’s OUTSIDE port to the router.
FAULT
POWER
STATUS
CONSOLE
LINK
Tx/Rx
SPEED
INSIDE OUTSIDE
INSIDE
INSIDE
OUTSIDE
OUTSIDE
INSIDE
OUTSIDE
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK Tx/Rx SPEED
LINK Tx/Rx SPEED
WAN Router
INPUT
100-240 MAX
50-60Hz
WAN
LAN B
LAN A
Chapter 3: Install into a 8500/9500/10000 Model
3-10
Connect the Second LEM
Use the following steps to cable a second LEM to a router:
1. On the router’s third LAN port, disconnect the straight­through cable connected to LAN C.
2. Reconnect this cable to the LEM’s INSIDE port.
3. Using the orange cross-over cable, connect the LEM’s OUTSIDE port the router.
FAULT
POWER
STATUS
CONSOLE
LINK
Tx/Rx
SPEED
INSIDE OUTSIDE
INSIDE
INSIDE
OUTSIDE
OUTSIDE
INSIDE
OUTSIDE
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK
Tx/Rx
SPEED
LINK Tx/Rx
SPEED
LINK Tx/Rx
SPEED
WAN Router
INPUT
100-240 MAX
50-60Hz
WAN
LAN B
LAN A
LAN C
Chapter 3: Install into a 8500/9500/10000 Model
3-11
Managing Traffic with Three LANs
Traffic from all three LANs is now being tracked by one unit. The traffic classes will reflect the combined traffic from all three LANs. For example, POP3 will include POP3 traffic from LAN A, LAN B, and LAN C.
If you wanted to manage the individual LAN traffic to/from the WAN, you would create a class for each subnet and put classes such as POP3 under each subnet class.
✍ Note: Even though traffic classes are combined, each LAN’s
traffic is an individual flow; 8500/9500/10000 models cannot route traffic between LANs. For example, if one LAN has public servers and the other does not, the security of the non­public LAN will not be compromised.
Traffic between LANs (LAN A to LAN B for example) should not be shaped by a 8500/9500/10000 model, as it may slow the WAN speed. By default, units auto-discover such traffic as “sameside” and apply an ignore policy.
Chapter 3: Install into a 8500/9500/10000 Model
3-12
Problems?
Problem Possible Solution
One of these messages appears on the Info page or in the LCD:
Upper_inside Interface Status: Down (U-In Link Down)
Upper_outside Interface Status: Down (U-OutLink Down)
The upper LAN expansion module is not configured correctly. Check your cabling.
One of these messages appears on the Info page or in the LCD:
Lower_inside Interface Status: Down (L-In Link Down)
Lower_outside Interface Status: Down (L-OutLink Down)
The lower LAN expansion module is not configured correctly. Check your cabling.
Since I installed the LAN expansion module, my unit cannot see the corporate network at all.
Are two outside ports connected to the same hub? The two outside ports must be connected to different LANs. Disconnect one of the outside cables; this should solve the problem temporarily. Develop a new strategy for connecting to two LANs.
Chapter 3: Install into a 8500/9500/10000 Model
3-13
One or both of the following messages appear on the LCD:
! Bad Upper LEM ! Bad Lower LEM
Packeteer 10000 series units are only compatible with newer­generation LEMs. If your 10000 model does not recognize the LEM, or you get one or both of the LCD error messages shown (opposite), you may have installed an older LAN Expansion Module into a Packeteer 10000 series. Check the packaging for the LEM module and verify its serial number; the Packeteer 10000
series requires a LEM2G­1000M-T or LEM2-1000M-T with a serial number greater than 006-10010001, or a LEM2G-1000M-SX or LEM2-1000M-SX with a serial number greater than 007-10010001. If the LEM has a
smaller serial number, remove the LEM from the unit and replace it with a Packeteer LEM with a compatible serial number.
Problem Possible Solution
Chapter 3: Install into a 8500/9500/10000 Model
3-14
A-1
APPENDIX A: SAFETY AND REGULATORY INFORMATION
Safety Warnings
SAFETY ELECTRICAL NOTICES WARNING: ELECTRIC SHOCK HAZARD
To prevent ELECTRIC shock, do not remove cover. This unit contains HAZARDOUS VOLTAGES and should only be opened by a trained and qualified technician. To avoid the possibility of ELECTRIC SHOCK, disconnect electric power to the product before connecting or disconnecting the LAN cables.
LIGHTNING DANGER DANGER: DO NOT WORK on equipment or CABLES during
periods of LIGHTNING ACTIVITY.
CAUTION: POWER CORD IS USED AS THE MAIN DISCONNECT DEVICE. Ensure that the socket outlet is
located/installed near the equipment and is easily accessible.
CAUTION: THIS UNIT MAY HAVE MORE THAN ONE POWER SUPPLY CORD. Disconnect all power supply cords
before servicing, to avoid electric shock.
INSTALLATION ELECTRICAL—TYPE CLASS 1 EQUIPMENT THIS EQUIPMENT MUST BE GROUNDED. Power plug
must be connected to a properly wired earth ground socket outlet. An improperly wired socket outlet could place hazardous voltages on accessible metal parts.
CAUTION: Danger of explosion if battery is replaced with incorrect type. Replace only with the same type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
MOUNTING INSTRUCTIONS CAUTION: Air vents must not be blocked and must have free
access to the room ambient air for cooling.
Appendix A: Safety and Regulatory Information
A-2
CAUTION: MECHANICAL LOADING—Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven loading.
CAUTION: Packeteer 1200/1550/1700 have no operator­serviceable parts inside. Refer service issues to the manufacturer or a factory-authorized service center.
When operating the unit in an equipment rack, ensure that:
• The ambient temperature around the unit (which may be higher than the room temperature) is within the limit specified for the unit
• There is sufficient airflow around the unit
• Electrical circuits are not overloaded — consider the
nameplate rating of all the connected equipment, and make sure you have over current protection.
• The equipment is properly grounded
• No objects are placed on top of the unit
Operating Temperature
This product is designed for an ambient temperature of 32° to 104°F (0° to 40°C).
All Countries: Install product in accordance with local and national electrical codes.
CAUTION: RISK OF ELECTRIC SHOCK. An improperly wired socket outlet could place hazardous voltages on accessible metal parts.
ENERGIE RAYONNEE
Ce matériel a été testé et est certifié conforme à la réglementation américaine aux normes définies pour les appareils.
SECURITE INFORMATIONS SUR L’ELECTRICITE ADVERTISSEMENT: DANGER D’ELECTROCUTION
Pour empêcher les dangers d’ELECTROCUTION, ne pas enlever le couvercle. L’équipement ne contient aucun élèment réparable par l’utilisateur. Cet appareil comprend des TENSIONS DANGEREUSES et ne doit être ouvert que par un technicien
Appendix A: Safety and Regulatory Information
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dûment qualifié. Pour éviter tout risque d’ELECTROCUTION, débrancher l’appareil de la prise de courant avant de connecter ou de déconnecter les cables LAN.
DANGER DE FOUDRE DANGER: NE PAS MANIER l’équipement ou les CABLES
pendant les périodes d’activité orageuse.
ATTENTION: CET APPAREIL COMPORTE PLUS D’UN CORDON D’ALIMENTATION. Rafin de prévenir les chocs
électriques, debrancher les deux cordons d’alimentation avant de faire le dépannage. ATTENTION: Le cordon d’alimentation est utilisé comme interrupteur général. La prise de courant doit être située ou installée à proximité du matériel et être facile d’accès.
INSTALLATION ELECTRICITE—EQUIPEMENT DE CLASSE 1
CET APPAREIL DOIT ETRE MIS A LA TERRE. La prise de courant doit être branchée dans une prise femelle correctement mise à la terre. Sinon, des tensions dangereuses risqueraient d’atteindre les pièces métalliques accessibles à l’utilisateur.
ATTENTION: Pour ce qui est de la protection contre les courts­circuits (surtension), ce produit dépend de l’installation électrique du local. Vérifier qu’on fusible ou qu’un disjoncteur de 15A/250V est utilisé sur les circuits de CC.
ATTENTION: Il y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie
du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
INSTRUCTIONS DE MONTAGE ATTENTION: Ne pas bloquer les fentes d’aération, ce qui
empécherait l’air ambiant de circuler librement pour le refroidissement.
ATTENTION: REPARTITION DE LA CHARGE MECANIQUE — Le montage des appareils dans le bâti doit être
effectué de telle manière que la répartition de la charge mécanique ne pose aucun danger.
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Temperature de Fonctionnement
Ce produit est capable de tolérer une température ambiante 0°– 40°C.
Pour tous pays: Installer le produit conformément aux normes électriques nationales et locales.
Zur sicheren Trennung des Gerates vom Netz ist der Netzstecker zu ziehen. Vergewissern Sie sich, das die Steckdose leicht zuganglich ist.
Achtung. Explosionsgefahr wenn die Battery in umgekehrter Polarität eingesetzt wird. Nur mit einem gleichen oder ähnlichen, vom Hersteller empfohlenen Typ, ersetzen. Verbrauchte Batterien müssen per den Instructionen des Herstellers verwertet werden.
Warning: Read the installation instructions before
connecting the system to the power source.
Attention: Avant de brancher le système sur la source
d’alimentation, consulter les directives d’installation.
Warnung: Vor dem Anschließen des Systems an die
Stromquelle die Installationsanweisungen lesen.
Warning: This product relies on the building’s installation
for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).
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Attention: Pour ce qui est de la protection contre les
courtscircuits (surtension), ce produit dépend de l’installation électrique du local. Vérifier qu’un fusible ou qu’un disjoncteur de 120 V alt., 15 A U.S. maximum (240 V alt., 10 A international) est utilisé sur les conducteurs de phase (conducteurs de charge).
Warnung: Dieses Produkt ist darauf angewiesen, daß im
Gebäude ein Kurzschluß- bzw. Überstromschutz installiert ist. Stellen Sie sicher, daß eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V Wechselstrom, 15 A) an den Phasenleitern (allen stromführenden Leitern) verwendet wird.
Warning: The plug-socket combination must be accessible at
all times, because it serves as the main disconnecting device.
Attention: La combinaison de prise de courant doit être
accessible à tout moment parce qu’elle fait office de système principal de déconnexion.
Warnung: Vor dem Anschließen des Systems an die
Stromquelle die Installationsanweisungen lesen.
Warning: The unit has more than one power supply
connection; all connections must be removed to remove all power from the unit.
Attention: Cette unité est équipée de plusieurs raccordements
d’alimentation. Pour supprimer tout courant électrique de l’unité, tous les cordons d’alimentation doivent être débranchés.
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Warnung: Diese Einheit verfügt über mehr als einen
Stromanschluß; um Strom gänzlich von der Einheit fernzuhalten, müssen alle Stromzufuhren abgetrennt sein.
Warning: To prevent bodily injury when mounting or
servicing this unit in a rack, you must take special precautions to ensure that the system remains stable.
The following guidelines are provided to ensure your safety:
•This unit should be mounted at the bottom of
the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
Attention: Pour éviter toute blessure corporelle pendant les
operations de montage ou de réparation de cette unité en casier, il convient de prendre des précautions spéciales afin de maintenir la stabilité du système.
Les directives ci-dessous sont destinées à assurer la protection du personnel:
• Si cette unité constitue la seule unité montée en casier, elle doit être placée dans le bas.
• Si cette unité est montée dans un casier par­tiellement rempli, charger le casier de bas en haut en plaçant l’élément le plus lourd dans le bas.
• Si le casier est équipé de dispositifs stabili­sateurs, installer les stabilisateurs avant de monter ou de réparer l’unité en casier.
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Warnung: Zur Vermeidung von Körperverletzung beim
Anbringen oder Warten dieser Einheit in einem Gestell müssen Sie besondere Vorkehrungen treffen, um sicherzustellen, daß das System stabil bleibt.
Die folgenden Richtlinien sollen zur Gewährleistung Ihrer Sicherheit dienen:
• Wenn diese Einheit die einzige im Gestell ist,
sollte sie unten im Gestell angebracht werden.
• Bei Anbringung dieser Einheit in einem zum
Teil gefüllten Gestell ist das Gestell von unten nach oben zu laden, wobei das schwerste Bau­teil unten im Gestell anzubringen ist.
• Wird das Gestell mit Stabilisierungszubehör
geliefert, sind zuerst die Stabilisatoren zu installieren, bevor Sie die Einheit im Gestell anbringen oder sie warten.
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Electro-Magnetic Interference/Compatibility and Safety Compliance
Overview The EMI/EMC emissions and safety compliance information for
Packeteer products is listed below.
United States FCC Statement
This product has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference
Products EMI/EMC Standards Safety Standards
1200 1550 1700 2500 3500 6500 7500 9500
10000
AS/NZS 3548 Class A AS/NZS 4252.1 ICES-003, Class A EMC Directive 89/336/EEC EMC Directive 73/23/EEC EMC Directive 93/68/EEC EN 55022:1998 Class A EN 61000-3-2:1995_A1(98)
+A2(98), & prA14(00) EN 61000-3-3:1995 EN 55024:1998 VCCI:2002, Class A KN55022 Class A KN6100-4-2,3,4,5,6,8,11 GOST-R 60950-2002 GOST-R 51318.22-99, .24-99 FCC 47 CFR part 15, subpart B,
Class A CNS 13438 Class A
IEC 60950-1 EN 60950-1+A11 UL 60950-1: 03 CAN/CSA C22.2 No. 60950­1: 03 EN 60825-1,-2 Class I Laser
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will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning this equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Change the direction of the radio or TV antenna.
• To the extent possible, relocate the radio, TV, or other
receiver away from the product.
• Plug the product into a different electrical outlet so that the product and the receiver are on different branch circuits.
If these suggestions don’t help, consult your dealer or an experienced radio/TV repair technician for more suggestions.
NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Any modification to the equipment not expressly
approved by Packeteer could void your authority to operate the equipment.
European Union (CE) Statement
This product is in conformity with the essential requirements of EU directives, specifically EU Directives 89/336/EEC, 73/23/EEC and 93/68/EEC, by applying the following standards EN55022: 1998, EN55024:1998, EN61000-3-2: 2001, EN61000-3-3: 1995 plusA1: 2001,EN60950-1: 2001
CLASS 1 LASER PRODUCT (except for Packeteer 1200 and 1550 series)
The Declaration of Conformity is available on the Internet at:
http://support.packeteer.com/documentation/conformity/ declaration.pdf
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European Union CISPR 22 Statement
WARNING: This is a Class A product. In a domestic environment
this product may cause radio interference, in which case the user may be required to take adequate measures.
Japan VCCI Statement
Class A ITE
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
Internal access to Packeteer
®
devices is intended only for qualified
service personnel.
Canada Complianc e Statement (Industry Canada)
Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le Ministre Canadien des Communications.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled: “Digital Apparatus,” ICES-003 of the Canadian Department of Communications.
Tai wan BSMI Class A EMI Statement
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Australia C-tick Statement
WARNING
The system is designed to operate in a typical office environment. Choose a site that is:
• Clean and free of airborne particles (other than normal room dust)
• Well-ventilated and away from sources of heat including direct sunlight
• Away from sources of vibration or physical shock
• Isolated from strong electromagnetic fields produced by
electrical devices In regions that are susceptible to electrical storms, we
recommend you plug your system into a surge suppressor and disconnect telecommunication lines to your modem during an electrical storm.
• Provided with a properly grounded wall outlet
Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.
Ensure that the system is disconnected from its power source and from all telecommunications links, networks, or modem lines whenever the chassis cover is to be removed. Do not operate the system with the cover removed.
Russia Certification
The Packeteer 1200, 1550, 1700, 2500, 3500, 6500, 7500, and 10000 models are Russia GOST-R certified.
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Proper Disposal of Packeteer Products
To reduce waste and to protect the environment from hazardous materials, waste electrical equipment must be disposed of properly.
The crossed-out wheelie bin symbol pictured here and labeled on Packeteer products (purchased after August 13, 2005) is a reminder that electrical equipment should not be mixed in with general trash or disposed of in a landfill. Once your Packeteer product or component has reached its end-of-life, you should dispose of it through a reputable, licensed hazardous materials processor.
If you are located in one of the European Union Member States, please refer to the product's end user license agreement for further information regarding the proper disposal, reporting, and/or return of the product to Packeteer.
For additional information and to obtain return instructions, please go to the Packeteer website at http://www.packeteer.com/program/ recycling/.
RoHS Compliance
Packeteer supports the EU directive for Restriction of Hazardous Substances (RoHS). PacketShaper models 1700, 3500, 7500, and 10000 Revision G are RoHS-compliant.
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