Packard bell EN ME69BMP User Manual

User’s Manual

Packard Bell EasyNote

ME69BMP

- 1

TABLE OF CONTENTS

Starting your computer 4

Wireless connection ........................................... 4

Registration ........................................................ 5

Software installation ........................................... 6

Recovery ............................................................ 6

Having trouble? .................................................. 6

Computer Basics 8

Safety and comfort ............................................. 8

Safety precautions ...................................... 8

Health precautions .................................... 11

Getting to know your computer 14

Top view - display ............................................ 15

Top view - keyboard ......................................... 16

Left view ........................................................... 18

Right view......................................................... 19

Base view......................................................... 20

Using the keyboard 22

Lock keys and numeric keypad........................ 22

Special keys.............................................. 23

Windows keys .................................................. 25

Touchpad 26

Touchpad basics .............................................. 26

Touchpad gestures .......................................... 27

Upgrading your computer 28

Expanding through options .............................. 28

Connectivity options.................................. 28

Power supply 33

AC power adapter ............................................ 33

Battery pack ..................................................... 34

2 - Table of Contents

Battery pack characteristics ..................... 34

Replacing the battery pack....................... 36

Installing or removing the battery pack .... 36

Charging the battery................................. 37

Checking the battery level ........................ 37

Optimizing battery life............................... 38

Battery-low warning.................................. 38

Power management 40

Saving power................................................... 40

Software 43

Using Windows and your software .................. 43

Internet security offer ............................... 43

Packard Bell Recovery Management....... 43

Internet 44

First steps on the net ....................................... 44

Protecting your computer ......................... 44

Choose an Internet Service Provider ....... 44

Network connections ................................ 46

Surf the Net! ............................................. 50

Security .................................................... 50

Recovery 60

Creating a recovery backup............................. 60

Creating a drivers and applications backup..... 64

Recovering your system .................................. 67

Reinstalling drivers and applications........ 68

Returning to an earlier system

snapshot................................................... 71

Returning your system to its factory

condition................................................... 72

Recovering from Windows ....................... 73

Recovering from a recovery backup ........ 77

Frequently asked questions 81

Original Issue: 5 August 2013

Visit registration.packardbell.com and discover the benefits of being a customer of Packard Bell.

Remark: All images are for reference purposes only. Actual configuration may vary.

Frequently asked questions 84

Tips and hints for using Windows 8 ................. 84

Three concepts you might want to

keep in mind.............................................. 84

How do I access the charms? ................... 84

How do I get to Start? ............................... 84

How do I jump between apps?.................. 85

How do I turn off my computer?................ 85

Why is there a new interface?................... 85

How do I unlock my computer?................. 85

How do I personalize my computer?......... 86

I want to use Windows in the way that I'm used to - give me my

desktop back! ........................................... 87

Where are my apps? ................................ 87

What is a Microsoft ID (account)? ............ 89

How do I add a favorite to Internet

Explorer?.................................................. 89

How do I check for Windows

updates? .................................................. 90

Where can I get more information?.......... 90

Regulatory information 91

Environment 108

Software license 111

Index 114

Table of Contents - 3

STARTING YOUR COMPUTER

Thank you for purchasing this Packard Bell computer! This guide has been designed to introduce you to the features of your

computer and assist in your computing experience. After setting up and starting your computer, as shown in the setup

instructions, it will ask you questions that will help you connect to the Internet. Your computer will then configure installed software.

WIRELESS CONNECTION

To connect to a wireless network, first check the wireless features of your computer are on, and that the router or modem you want to connect to is also correctly configured.

• If wireless is not on, press the Windows key ( ) + W, type "Wireless" and then click on Wireless. Click the toggle switch under Wi-Fi to enable the wireless connection. Click again to disable.

• To connect to a network, press the Windows key ( ) + W, type "Wireless" and then click on Connect to a network. Select your network and enter the password if required.

• After a short delay, your computer should connect to the Internet.

If your network is not detected, or your computer does not connect to the Internet, please refer to your ISP or router’s documentation. After your computer starts and you can use it, open Internet Explorer and follow the instructions.

4 - Starting your computer

Alternatively, use a network cable to connect directly to a network port on your router. Please refer to your ISP or router’s guide.

REGISTRATION

When using your computer for the first time, it is recommended that you register it. This gives you access to some useful benefits, such as:

• Faster service from our trained representatives.

• Membership in the Packard Bell community: receive promotions and participate in customer surveys.

• The latest news from Packard Bell.

How to register

During the initial startup of your computer, a window will invite you to register. Please fill in the information and click Next. The second window you'll see contains optional fields that will help us to provide you with a more personable customer service experience.

Another option

Another way to register your Packard Bell product is to visit our website at registration.packardbell.com. Choose your country and follow the simple instructions.

After registering, you will be sent a confirmation email with important information that you should keep in a safe place.

Starting your computer - 5

SOFTWARE INSTALLATION

Your computer will automatically install software and prepare your computer for use. This may take some time, please do not turn off your computer; wait until the installation has finished.

RECOVERY

You should create recovery discs as soon as you are able. The Packard Bell Recovery Management program allow you to create recovery discs

and then to restore or reinstall applications and drivers provided by Packard Bell.

HAVING TROUBLE?

Packard Bell provides several options to support your purchase.

Packard Bell support

Make sure you write down your computer serial number, date and place of purchase and model name on the area provided in this guide; save your proof of purchase. Before you call us, please write down any error message that accompanies the problem, and have the computer in front of you and switched on if possible. Having these items to hand when contacting us will ensure better and quicker service.

Packard Bell website

Remember to visit www.packardbell.com - Check out the support section for up-to-date information, help, drivers and downloads.

6 - Starting your computer

Warranty and contact information

You can find information about the warranty for your computer and how to contact technical support in your computer’s Warranty.

Starting your computer - 7

COMPUTER BASICS

SAFETY AND COMFORT

Safety precautions

Please follow the guidelines below to use your computer comfortably and to avoid health problems.

Computer environment

Make sure that the computer:

• Is used on a stable surface, stand or table. A fall can seriously damage the computer.

• Is not used on a surface that vibrates, or used when taking part in sport, exercise or other activities in a dynamic environment. Vibration or movement can loosen fastenings, damage internal components and even cause battery leakage.

• Is away from direct sunlight and sources of heat.

• Is away from magnetic fields or any device generating static electricity.

• Is kept at least 30 centimetres (one foot) away from a mobile phone.

• Is not in a dusty or damp environment.

• Is not used near water. Never spill liquids of any kind on or into your computer.

• Is not placed on a carpet or any other surface that may have an electrical charge.

8 - Computer Basics

Please note

• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, optical drive, and even exposure risk from lithium battery pack.

Cables

Make sure that:

• Cables are not strained and that there is no risk of people walking or tripping over them.

• Other devices do not crush the cables.

Computer Basics - 9

• The power cable is connected to the computer before connecting the power cable to the AC power outlet.

• The power cable is unplugged from the power outlet before disconnecting the power cable from the computer.

• Three-pin power cords are connected to a grounded power outlet.

• The power outlet is easily accessible and as close to the computer as possible (do not overload it with too many adapters).

If your computer uses an external AC adapter:

• Do not cover or place objects on the AC adapter. Allow the adapter to cool properly during use by keeping it clear of objects.

• Only use the AC adapter that is supplied with your computer. Although other adapters may look similar, using them can damage your computer. If a replacement is required, use only parts certified for use with your computer.

Cleaning your computer

• Always unplug your computer from the power outlet before cleaning it.

• Do not use liquid or aerosol cleaners, use a damp cloth instead.

• Never spray cleaning product directly on the screen.

• If you spill liquid on your computer, switch it off immediately, unplug the AC adapter, remove the battery and make sure it is completely dry before switching it on again. Wait overnight if necessary.

Note: If your computer includes slots for memory cards or expansion devices, plastic ’dummies’ may be installed in the card slots. Dummies

10 - Computer Basics

protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots.

Servicing your computer

Do not attempt to service your computer yourself, as opening or removing covers may expose you to dangerous voltage or other risks. Refer all servicing to qualified service personnel.

Unplug your computer from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed,

• liquid was spilled into the product,

• the product was exposed to rain or water,

• the product has been dropped or the case has been damaged,

• the product exhibits a distinct change in performance,

• the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Health precautions

• The bottom surface, areas around ventilation openings and AC adapter may get hot. To avoid injury, ensure they do not come in contact with your skin or body.

Computer Basics - 11

• Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

• The computer and accessories may contain small parts. Keep them out of the reach of small children.

• If you work or play for hours at a time, then make sure you take regular breaks. Look away from the computer's screen once in a while. Do not use your computer if you are tired.

• Arrange your computer so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach.

• Position your computer directly in front of you for increased safety and comfort. Ensure that your keyboard and touchpad are at a comfortable height. The screen should be about 45-70 cm (18-30 inches) from your eyes. If you use your computer for long periods while sitting at a desk, invest in an external keyboard for improved comfort.

• To protect your hearing, when using speakers or headphones, increase volume gradually until you can hear clearly and comfortably; do not increase the volume level after your ears have adjusted. Do not listen to high volumes for extended periods. Do not increase the volume to block out noisy surroundings; decrease the volume if you cannot hear people speaking near you.

• The computer’s underside, power adapter and the air from ventilation slots may become hot during use. Avoid continuous body contact and do not place the computer on your lap while it is operating.

12 - Computer Basics

• Ensure that the computer’s ventilation slots and openings are never obstructed or covered. Do not place the computer on a soft surface (such as a carpet, chair or bed) that may block ventilation slots.

• Do not push objects of any kind into ventilation or case slots as they may touch dangerous voltage points or short-out parts that may result in a fire or electric shock.

• Some disorders of the hands, wrists, arms, neck, shoulders, legs and back may be associated with, or aggravated by certain repetitive actions. To reduce your risk of developing these disorders, type with your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of pain, tingling, numbness or other discomfort, please contact your doctor.

• We advise that parents monitor the use of games by their children. If you or your child experience any of the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, IMMEDIATELY discontinue use and consult your doctor. This may happen even if the person has no medical history of epilepsy.

Computer Basics - 13

GETTING TO KNOW YOUR

COMPUTER

After setting up your computer, as illustrated in the setup instructions, let us show you around your new Packard Bell computer.

Packard Bell EasyNote ME69BMP

14 - Getting to know your computer

TOP VIEW - DISPLAY

# Icon Item Description

1 Webcam

Web camera for video communication. A light next to the Webcam indicates that the webcam is active.

2 Touchscreen

Displays computer output, supports multi-touch input.

Getting to know your computer - 15

TOP VIEW - KEYBOARD

4 5

# Icon Item Description

1 Power button Turns the computer on and off.

2 Microphone Internal microphone for sound recording.

Touch-sensitive pointing device which

3 Touchpad

16 - Getting to know your computer

functions like a computer mouse.

- See "Touchpad" on page 26.

# Icon Item Description

Power indicator Indicates the computer's power status.

Indicates the computer's battery status.

Battery indicator

Communication indicator

- Charging: The light shows amber when the battery is charging.

- Fully charged: The light shows blue when in AC mode.

Indicates the computer’s wireless connectivity device status.

Click buttons (left and right)

6 Keyboard

The left and right side of the button function as left and right selection buttons.

For entering data into your computer.

- See "Using the keyboard" on page 22.

Getting to know your computer - 17

LEFT VIEW

21 3 54 6

# Icon Item Description

1 DC-in jack Connects to your computer’s AC adapter.

2 HDMI port

5 Card reader

18 - Getting to know your computer

External display (VGA) port

Ventilation and cooling fan

Headphones / speaker jack

Supports high-definition digital video connections.

Connects to a display device (e.g., external monitor, LCD projector).

Allows the computer to stay cool.

- Do not cover or obstruct the openings.

Accepts Secure Digital (SD) cards.

- Push to remove/install the card. Only one card can operate at any given time.

Connects to audio line-out devices (e.g., speakers, headphones).

- Supports compatible 3.5 mm headsets with built-in microphone.

Note: The External display (VGA) port and the HDMI port cannot be

1 2

used at the same time.

RIGHT VIEW

# Icon Item Description

Connects to USB devices.

1 USB ports

Kensington lock slot

Information on USB 3.0

• Compatible with USB 3.0 and earlier devices.

- If a port is black, it is USB 2.0 compatible, if it is blue it is also USB 3.0 compatible (see below).

Connects to a Kensington-compatible computer security lock.

- Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Getting to know your computer - 19

• For optimal performance, use USB 3.0-certified devices.

• Defined by the USB 3.0 specification (SuperSpeed USB).

BASE VIEW

# Icon Item Description

1 Battery bay Houses the computer's battery pack.

2 Battery lock Locks the battery in position.

3 Battery release latch

20 - Getting to know your computer

Releases the battery for removal. Insert a suitable tool and slide to release.

# Icon Item Description

Ventilation and cooling fan

5 Speakers Deliver stereo audio output.

Allows the computer to stay cool.

- Do not cover or obstruct the openings.

Getting to know your computer - 21

USING THE KEYBOARD

Your computer has a compact keyboard with an embedded numeric keypad.

Lock keys and numeric keypad

Note: Information in this section may not apply to your computer.

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

Num Lock

The numeric keypad functions like a desktop numeric keypad.

Desired access Num Lock on Num Lock off

Number keys on embedded keypad

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.

Type numbers in a normal manner.

Control the cursor and page view.

22 - Using the keyboard

Special keys

Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon.

Icon Function Description

Fn Hotkey for

second function

Activates a second function on certain keys.

E.g. press the Fn key to activate the F1 to F12 keys.

Help Opens the help menu.

Communication Enables/disables the computer’s

communication devices.

Display toggle Switches display output between the display

screen, external monitor (if connected) and both.

Screen blank Turns the display screen backlight off to save

power. Press any key to return.

Touchpad toggle Turns the internal touchpad on and off.

Speaker toggle Turns the speakers on and off.

Volume down Decreases the sound volume.

Volume up Increases the sound volume.

Brightness down Decreases the screen brightness.

Using the keyboard - 23

Icon Function Description

Brightness up Increases the screen brightness.

Hotkeys

The computer uses hotkeys (key combinations) to access function keys and navigation commands.

To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination.

Hotkey Function Description

Fn + Special keys

(see page 23)

Function keys

Activates the F1 to F12 keys.

Note: It is not necessary to press the Fn key to use the F1 to F12 function keys when starting your computer or when using the BIOS. To swap the hotkey and special function of the F1 to F12 keys, change the function key setting in the BIOS (to open the BIOS press F2 when starting your computer, then select the Main menu and change Function key behavior to Function keys).

24 - Using the keyboard

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key

Application key

Pressed alone it returns to the Start screen. It can also be used with other keys for special functions, please check Windows Help.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

Using the keyboard - 25

TOUCHPAD

TOUCHPAD BASICS

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.

Press the left or right side of the button located beneath the touchpad to perform selection and execution functions. These two areas are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left side of the button.

Note: The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.

The cursor is controlled by some basic gestures:

• Single-finger slide: Slide a finger across the touchpad to move the cursor.

• Single-finger tap: Lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.

• Drag: Press and hold the left side of the selection button, or tap twice anywhere on the touchtap, then slide a second finger across the touchpad to select all items in an area.

26 - Touchpad

TOUCHPAD GESTURES

Windows 8 and many applications support touchpad gestures that use one or more fingers.

Note:

Support for touchpad gestures depends on the active application.

These allow you to control applications with a few simple gestures, such as:

• Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left.

• Swipe in from right edge: Toggle the charms.

• Swipe in from top edge: Toggle the app commands.

• Swipe in from left edge: Switch to the previous app.

• Two-finger slide: Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.

• Two-finger pinch: Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.

Touchpad - 27

UPGRADING YOUR COMPUTER

EXPANDING THROUGH OPTIONS

Your computer offers you many options for a complete computing experience.

Connectivity options

Ports allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.

Memory card reader

Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones.

Inserting a memory card

1. Align the card so that the connector points towards the port, with the connectors facing down.

2. Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly.

3. Push the card until it clicks into place. A few millimetres of the card will extend from beyond the slot.

If the card contains some files, the Windows Auto Play window may appear (this depends on the contents of the card) and ask you if you wish

28 - Upgrading your computer

to use a program to access the contents of the card. Select an option

here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window will open showing the contents of the card.

SD, SDHC and SDXC cards

Different types of SD cards cover different capacities, while using the same overall design. SD cards contain up to 4 GB, SDHC cards contain up to 32 GB, and SDXC cards can contain up to 2048 GB (2 TB). Your computer provides an SDHC or SDXC compatible card reader.

Note: SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type.

Removing

a card from a memory card reader

1. Click on Show hidden icons arrow in the Notification Area (next to the clock).

2. Click on the Safely Remove Hardware icon.

3. Click on Eject SD Card (or the name of the device).

4. Wait until a Safe to Remove Hardware message is displayed.

5. Remove the card.

Upgrading your computer - 29

Built-in networking

The built-in networking allows you to connect your computer to an Ethernet-based network.

Connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network.

Universal Serial Bus (USB)

The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.

Certain computers may include one or more USB 3.0 ports. These resemble standard USB ports, except they include additional internal connections and are blue. You may use USB 3.0 compatible devices with these ports to benefit from faster transfer speeds.

30 - Upgrading your computer

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