Pacific energy NEO 2.5 NEWCASTLE Installation And Operating Instructions Manual

IMPORTANT:
THESE INSTRUCTIONS ARE TO
REMAIN WITH THE HOMEOWNER

SAFETY NOTICE

SERIAL #

INSTALLATION
AND OPERATING
INSTRUCTIONS

If this stove is not properly installed, a
house fire may result. For your safety,
follow the installation instructions.
Contact local building or fire officials
about restrictions and installation
inspection requirements in your area.

TESTED and LISTED to CAN/ULC S627
AND UL 1482
Meets the Environmental Protection
Agency's May 2015 Particulate Emission
Standards

Standards

MODEL - NEO 2.5 NEWCASTLE

Visit www. pacificenergy.net for the most up-to-date version of this manual

5055.880

SERIES - A

NEO 2.5 NEWCASTLE

210616-28

WARNING

Table of Contents

Rating Label .................................................................... 3

Rating label location .................................................3

Efciency and BTU Output ....................................... 3

Safety ...............................................................................4

Chimney Smoke and Creosote Formation ............... 4

Chimney Fires ........................................................ 4

In Case of a Chimney Fire ......................................... 4

Avoiding a Chimney Fire ........................................... 5

Understanding & Operating Your Pacic Energy Stove ..5

Operation ......................................................................... 6

Wood Selection ......................................................... 6

How to Test Your Wood ............................................6

DO NOT BURN THESE MATERIALS ........................6

Lighting a Fire ........................................................... 7

Normal Operation...................................................... 7

Curing of the paint nish ........................................... 7

Restarting After Extended or Overnight Burns ......... 8

Over Firing .................................................................8

Proper Draft ..............................................................8

Ash Removal ............................................................. 8

Disposal of Ashes ..................................................... 8

Storing Wood Beneath Unit ...................................... 9

Maintenance ....................................................................9

To remove broken glass ..........................................10

Bafe Removal ........................................................10

Maintenance Checks ..................................................... 11

Weekly .................................................................... 11

Monthly ................................................................... 11

When Cleaning the Chimney System .................... 11

Blower ..................................................................... 11

Troubleshooting .............................................................12

Warranty Information .....................................................13

LTD Lifetime Coverage (10 years) ........................... 13

3 Year Comprehensive ............................................ 13

Conditions ...............................................................13

NEO 2.5 Dimensions ..................................................... 14

Crate Removal ......................................................14

Cast Iron Parts ............................................................... 14

Ember Protection .......................................................... 17

Combustion Air ..............................................................18

Residential Installation ..................................................19

Clearances .............................................................. 19

Chimney and Connector ........................................ 19

Double-Wall Connector ...........................................19

Single-Wall Connector ........................................... 20

Procedure ...............................................................20

Mobile Home Installation ............................................... 23

Additional Requirements: ........................................23

Clearances .............................................................. 23

Procedure ...............................................................23

Optional Blower .............................................................24

Blower Operation .................................................... 24

Optional Outside Air Adapter .................................. 25

Firebrick Installation Instructions ...................................26

Replacement Parts - NEWCASTLE 2.5 ......................... 27

!

5055.880

HOT GLASS WILL CAUSE

BURNS.

DO NOT TOUCH GLASS UNTIL

COOLED.

NEVER ALLOW CHILDREN TO

TOUCH GLASS.

2

210616-28_ NEO 2.5 NC

DEVANT

NE25-1

PARTICULES DE JUILLET 1990

5050.900041214

CHAUD LORSQU’EN OPÉRATION. NE PAS TOUCHER, TENEZ LES

CERTIFIÉ PAR L’AGENCE DE PROTECTION DE

MIN.

TENDED TO THE FRONT, SIDES AND BACK AS INDICATED.

OTHER MATERIALS MAY CAUSE DAMAGE TO STOVE OR HOME.

AS TESTED - PIPE SHIELD MAY BE REQUIRED BY LOCAL AUTHORITIES.

HEATER.

• KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIALS WELL AWAY FROM HEATER.

• REPLACE GLASS ONLY WITH CERAMIC GLASS.

• OPERATE ONLY WITH FEED DOOR CLOSED. OPEN TO FEED FIRE ONLY.

HORIZONTAL CONNECTOR NOT PERMITTED IN MOBILE HOMES



* COMBUSTIBLE ALCOVE SIZE : DEPTH - 3 FT. / .91 M MAX., HEIGHT 7 FT. / 2.1 M MIN., WIDTH 43 IN. / 1.09 M

COMBUSTIBLE FLOOR MUST BE PROTECTED BY A CONTINUOUS NON-COMBUSTIBLE MATERIAL EX-

• FOR USE WITH SOLID WOOD FUEL ONLY. STOVE DESIGNED TO BURN CORDWOOD ONLY. BURNING

AND INSTRUCTIONS.//

ENFANTS ET LES VÊTEMENTS BIEN À L’ÉCART. LE CONTACT PEUT CAUSER DES BRÛLURES

À LA PEAU. CONSULTEZ LA PLAQUE CE CONSTRUCTEUR ET LES INSTRUCTIONS.

AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS. SEE NAMEPLATE

HOT WHILE IN OPERATION. DO NOT TOUCH. KEEP CHILDREN, CLOTHING

1990, PARTICULATE EMISSION STANDARDS//

U.S. ENVIRONMENTAL PROTECTION AGENCY CERTIFIED TO COMPLY WITH JULY,

L’ENVIRONNEMENT DES ÉTATS-UNIS (EPA) EN ACCORD AVEC LES STANDARDS D’ÉMISSION DE

MADE IN CANADA/

MUR ADJACENT

ADJACENT WALL

F

FABRIQUÉ AU CANADA

COTE
SIDE

G

HEATER

POELE

FRONT

SIDE

Minimum 20GA steel

COTE

C

AUX ÉTATS-UNIS

I. 0 INCHES / 0 MM

H

BACK I

DOS

H. 3.2 INCHES / 81 MM

H

protector - approved

to UL1618)

oor

LE PLANCHER COMBUSTIBLE DOIT ÊTRE PROTÉGÉ PAR UN MATÉRIEL NON-COMBUSTIBLE TOUT D’UNE PIÈCE QUI DOIT

· POUR UTILISATION AVEC BOIS SOLIDE SEULEMENT. LE POELE CONÇU POUR BRÛLER BOIS DE CORDE

SEULEMENT. LA COMBUSTION D’AUTRES MATÉRIELS PEUT.

S’ÉTENDRE DE PAR LE DEVANT, LES COTÉS ET L’ARRIÈRE TEL QU’INDIQUÉ.

MUR COTE
SIDE WALL

D

ADJACENT WALL

MUR ADJACENT

IN U.S.A. G. 16 INCHES / 405 MM

IN CANADA G. 18 INCHES / 457 MM

AU CANADA

I. 8 INCHES / 200 MM

C.

A. 8

B.

D.

E.

F.

7.5 IN. / 191 MM 7.5 IN. / 191 MM
5 IN. / 127 MM 5 IN. / 127 MM

19 IN./483 MM 19 IN. / 483 MM

IN. / 203 MM 8 IN. / 203 MM

H. 8 INCHES / 200 MM

N/A 3 IN. / 76 MM

N/A 11.5 IN. / 292 MM

• REMPLACES LA VITRE AVEC UNIQUEMENT DE LA VITRE CÉRAMIQUE.

• OPÉREZ SEULEMENT LORSQUE LA PORTE D’ALIMENTATION EST FERMÉE.

• OUVREZ SEULEMENT POUR ALIMENTER LE FEU.

• GARDEZ LES MEUBLES ET AUTRES MATÉRIAUX COMBUSTIBLES BIEN ÉLOIGNÉS DU POÊLE.

• ATTENTION: RISQUE DE TEMPÉRATURES EXCESSIVES - GARDES LE TIROIR DE CENDRES FERMÉ PENDANT L’ALLUMAGE DU



CONNECTEUR HORIZONTAL NON PERMIS DANS MAISONS MOBILES

POÈLE.

D’ALCÔVE EN MATÉRIAUX COMBUSTIBLES: PROFONDEUR MAX.: 3 PIEDS (0,91 M), HAUTEUR MIN.: 7 PIEDS (2,1 M), LARGEUR

MIN.: 43 PO (1,09 M).

TEL QUE TESTÉ: UN ISOLANT THERMIQUE POUR TUYAU PEUT ÊTRE EXIGÉ PAR LES AUTORITÉS LOCALES. * DIMENSIONS

Rating Label

DO NOT ROUTE POWER CORD BENEATH HEATER.

• CAUTION: RISK OF EXCESSIVE TEMPERATURES - KEEP ASH DUMP CLOSED DURING FIRING OF THE

IN CANADA - ULC S-641 LISTED CONNECTOR AND ULC-S-629 LISTED CHIMNEY

IN USA - UL-103 HT LISTED CONNECTOR AND CHIMNEY

• USE COMPONENTS SPECIFIED IN PACIFIC ENERGY INSTALLATION INSTRUCTIONS.

• OPTIONAL COMPONENTS - BLOWER(WODC.BLOW), FAN ELECTRICAL RATING: 115V, 60HZ, .5 AMP.

A

CONNECTOR/

RACCORD DE MUR DOUBLE

EN ALCÔVE UTILISANT UN

* INSTALLATION

UN RACCORD DE MUR DOUBLE

CONNECTOR/

EN MAISON MOBILE UTILISANT

USING DOUBLE WALL

INSTALLATION

LE FIL ÉLECTRIQUE NE DOIT PAS ÊTRE PLACÉ SOUS LE POÊLE

AMP. LE CORDON D’ALIMENTATION ÉLECTRIQUE NE DOIT PAS ÊTRE PLACÉ SOUS LE POÊLE.

• MINIMUM CLEARANCE BETWEEN SINGLE WALL CHIMNEY CONNECTOR AND COMBUSTIBLE MATERI-

• COMPONENTS REQUIRED FOR MOBILE HOME AND ALCOVE INSTALLATION: OUTSIDE AIR KIT.

BOTH CHIMNEY SYSTEM AND CONNECTOR MUST BE LISTED TO:

ALS-18INCHES/455MM. CLEARANCE MAY BE REDUCED BY THE USE OF LISTED PIPE SHIELDS, WALL

PROTECTORS OR OTHER MEANS APPROVED BY LOCAL BUILDING OR FIRE OFFICIALS.

MUR DE FOND / RACCORD

F. CORNER TO CONNECTOR/

COIN / RACCORD

MUR ARRIERE

BACK WALL

B

E

C.

D.

F.

A.

B.

RACCORD

E.

* ALCOVE INSTALLATION

USING DOUBLE WALL

11.5 IN. / 292 MM 11.5 IN. / 292 MM

7.5 IN. / 191 MM 7.5 IN. / 191 MM

VERTICAL CONNECTOR

8 IN. / 203 MM 8 IN. / 203 MM

5 IN. / 127 MM 5 IN. / 127 MM

19 IN./483 MM 19 IN. / 483 MM

3 IN. / 76 MM 3 IN. / 76 MM

RACCORD

HOME INSTALLATION

HORIZONTAL CONNECTOR

MOBILE

CONNECTEUR HORIZONTAL NON PERMIS DANS MAISONS MOBILES

• PIÈCES REQUISES POUR INSTALLATION EN MAISON MOBILE OU EN ALCÔVE: PRISE D’AIR EXTÉRIEUR

• COMPOSANTS OPTIONNELS: VENTILATEUR (WODC.BLOW), ALIMENTATION ÉLECTRIQUE DU VENTILATEUR : 115 V, 60 HZ, 0.5

CANADA-TUYAU DE RACCORDEMENT HOMOLOGUÉ ULC S-641 ET CHEMINÉE HOMOLOGUÉE ULC S-629.

SERVICE D’INCENDIE DE VOTRE RÉGION.

ET L’UN DES RACCORDS SUIVANTS: EN COMBINAISON AVEC L’UN DES SYSTÈMES DE CHEMINÉE COM-

PATIBLES SUIVANTS:

ÉTATS-UNIS - TUYAU DE RACCORDEMENT ET CHEMINÉE HOMOLOGUÉS UL-103HT.

INSPECTION IN YOUR AREA.

• INSTALL AND USE IN ACCORDANCE WITH THE MANUFACTURER’S INSTALLATION AND OPERATING

INSTRUCTIONS.

• CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS, INSTALLATION PERMIT AND

• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.

• USE 6 INCH / 150MM DIAMETER MINIMUM 24 MSG BLACK OR LISTED CONNECTOR.

• CAN BE CONNECTED TO A LINED MASONRY CHIMNEY SUITABLE FOR USE WITH SOLID FUELS.

• DO NOT OBSTRUCT THE AIR INLETS BENEATH THE HEATER.

• SEE LOCAL BUILDING CODE AND MANUFACTURER'S INSTRUCTIONS FOR PRECAUTIONS REQUIRED

• DO NOT PASS A CHIMNEY CONNECTOR THROUGH A COMBUSTIBLE WALL OR CEILING.

WHEN PASSING A CHIMNEY THROUGH A COMBUSTIBLE WALL OR CEILING.

COIN / APPAREIL

E. BACKWALL TO CONNECTOR/

D. SIDEWALL TO CONNECTOR/

MUR DE CÔTE / RACCORD

C. CORNER TO UNIT/

ETL #4001507

DÉGAGEMENTS MINIMALES AUX

COMBUSTIBLE MATERIALS/

MINIMUM CLEARANCES TO

B. BACKWALL TO UNIT/

M

A. SIDEWALL TO UNIT/

MATÉRIAUX COMBUSTIBLES

UR DE FOND / APPAREIL

MUR DE CÔTE / APPAREIL

CERTIFIED FOR CANADA AND U.S.A. - SERIES / SÉRIE:

LISTED ROOM HEATER, SOLID FUEL TYPE.

ALSO FOR USE IN MOBILE HOMES

TESTED TO/ ÉPROUVÉ SELON: CAN/ULC S627-00 AND IN THE USA CONFORMS TO UL 1482-2011

A

MODEL / MODÈLE:

NEO 2.5 NEWCASTLE 2.5 NEOSTONE 2.5

A.

B.

C.

D. 23.5

E.

F.

RESIDENTIAL CLOSE CLEARANCE INSTALLATION

USING DOUBLE WALL CONNECTOR/

15 IN. / 381 MM 15 IN. / 381 MM

17 IN. / 432 MM 17 IN. / 432 MM

IN. / 597 MM 23.5 IN. / 597 MM

INSTALLATION

• LE TUYAU DE RACCORDEMENT DE CHEMINÉE NE DOIT PAS TRAVERSER UN MUR OU PLAFOND EN MATÉRIAUX COMBUS-

• DÉGAGEMENT MINIMAL ENTRE UN RACCORDEMENT DE CHEMINÉE À SIMPLE PAROIS ET UN MUR ET TOUT MATÉRIEL

RIAUX COMBUSTIBLES.

TIBLES.

12 IN. / 305 MM 12 IN./305 MM

8 IN. / 203 MM 8 IN. / 203 MM

• CONSULTEZ LE CODE LOCAL DE CONSTRUCTION ET LES INSTRUCTIONS DU FABRICANT QUANT AUX PRÉCAUTIONS À

PRENDRE LORSQUE VOUS FAITES PASSER UNE CHEMINÉE À TRAVERS D’UN MUR OU D’UN PLAFOND COMPOSÉS DE MATÉ-

RACCORD

INSTALLATION RÉSIDENTIELLE UTILISANT UN

USING SINGLE WALL CONNECTOR/

12 IN. / 305 MM 12 IN. / 305 MM

VERTICAL CONNECTOR

RESIDENTIAL INSTALLATION

RACCORD DE MUR SIMPLE

RACCORD

HORIZONTAL CONNECTOR

• NE RELIEZ PAS CET APPAREIL À UN CONDUIT DE CHEMINÉE DESSERVANT DÉJÀ UN AUTRE APPAREIL

• INSTALLEZ ET UTILISEZ SELON LES INSTRUCTIONS D’INSTALLATION ET D’OPÉRATION FOURNI AVEC L’APPAREIL..

• CONTACTEZ LES OFFICIELS DE LA CONSTRUCTION OU DE SERVICE D’INCENDIE POUR DES INFORMATIONS QUANT AUX

• UTILISER UN TUYAU DE RACCORDEMENT DE 6 PO (150 MM) DIAM., HOMOLOGUÉ OU NOIR 24 MSG (MIN.)

• PEUT ÊTRE CONNECTÉ À UNE CHEMINÉE DE MAÇONNERIE GAINÉ PRÊTE À L’EMPLOI AVEC DES COMBUSTIBLES SOLIDES.

• N’OBSTRUEZ PAS L’ESPACE SOUS LE CAISSON DU POÊLE

RESTRICTIONS. PERMIS D’INSTALLATION ET INSPECTIONS DANS VOTRE RÉGION.

RÉSIDENTIELLE AVEC DÉGAGEMENT MINIMAL, UTILISANT

UN RACCORD DE MUR DOUBLE

COMBUSTIBLE - 18 POUCES / 455 mm. CE DÉGAGEMENT PEUT ÊTRE RÉDUIT EN UTILISANT DES PROTECTEURS DE TUYAUX

CLASSÉS, PROTECTEURS DE MUR OU AUTRES MOYENS APPROUVÉS PAR LES OFFICIELS DE LA CONSTRUCTION OU DU

Operator Instructions

PLEASE SAVE THESE INSTRUCTIONS

This manual describes the installation and operation of the Paci c
Energy, NEWCASTLE 2.5 Freestanding wood wood stove. This wood

stove meets the 2015 U.S. Environmental Protection Agency’s crib
wood emission limits for wood wood stoves sold after May 15, 2015.
Under speci c test conditions this wood stove has been shown to
deliver heat at rates ranging from 11,500 to 32,600 Btu/hr.

NOTE: WE STRONGLY RECOMMEND THAT SMOKE AND CARBON

MONOXIDE DETECTORS BE INSTALLED IN THE AREA WHERE
THE Wood stove IS TO BE INSTALLED.

If smoke detectors have been previously installed, you may notice that
they are operating more frequently. This may be due to curing of stove

paint or fumes caused by accidentally leaving the  re door open. Do

not disconnect the detectors.

SAFETY NOTICE: If this stove is not properly installed, a house
 re may result. For your safety, follow the installation instructions.
Contact local building or  re of cials about restrictions and installation

inspection requirements in your area.

Please read this entire manual before you install and use your new

room wood stove. Failure to follow instructions may result in property
damage, bodily injury, or even death.

2014 2015 2016 2017 2018 2019

J F M A M J J A S O N D

CAUTION

DATE OF MANUFACTURE/

SN-

DATE DE MANUFACTURE

2975 ALLENBY RD., DUNCAN, BC V9L 6V8

PACIFIC ENERGY FIREPLACE PRODUCTS LTD.

MANUFACTURED BY/

FABRIQUÉ PAR:

502

DO NOT REMOVE THIS LABEL

Figure 1: Newcastle 2.5 rating label.

Rating label location

The Rating label is located on the lower
portion of the rear cover.

Experience will give you the right settings for proper
combustion and ef cient burning. Remember the
correct air inlet setting is affected by variables such
as type of wood, outside temperature, chimney
size and weather conditions. With practice, you will
become pro cient in operating your heater and will
obtain the performance for which it was designed.

Effi ciency and BTU Output

EPA Certi ed Emissions 2.9 grams per hour
LHV Tested Ef ciency 1 80.3%
HHV Tested Ef ciency 2 74.3%
EPA BTU Output 3 11,500 to 32,600 btu/hr
Peak BTU/Hr Output 4 79,100
Maximum Wood Length 20 inches
Ideal Wood Length 18 inches
Fuel Seasoned Cord wood

1 Weighted Average Lower Heating Value (LHV) ef ciency
as tested using CSA B415 Performance testing of solid-fu­el-burning heating appliances. LHV assumes the moisture is
already in a vapour state so there is no loss of energy

2 Weighted Average Higher Heating Value (HHV) ef ciency
as tested using CSA B415 Performance testing of solid-fu­el-burning heating appliances. HHV includes the energy
required to vaporize the water in the fuel

3 The range of BTU outputs is based on ef ciency using CSA
B415 Performance testing of solid-fuel-burning heating appli­ances and burn rates from the low and high EPA tests using
Douglas Fir dimensional lumber.

4 The Peak BTU/hr is based on ef ciency using CSA B415
Performance testing of solid-fuel-burning heating appliances,
the Maximum one hour High burn rate from the High Burn EPA
test and the BTU content of cord wood (8600 btu/lb).

210616-28_ NEO 2.5 NC

3

5055.880

Operator Instructions

Safety

Chimney Smoke and Creosote Formation

When wood is burned slowly, it produces tar and other organic vapours, which combine with expelled moisture to form
creosote. The creosote vapours condense in the relatively cool chimney ue of a slow burning re. As a result, creosote
residue accumulates on the ue lining. When ignited, this creosote makes an extremely hot re. The chimney connector
and chimney should be inspected periodically (at least once every two months) during the heating season to determine
if a creosote buildup has occurred. If creosote has accumulated (3 mm. or more), it should be removed to reduce the
risk of a chimney re.

1. Highest smoke densities and emissions occur when a large amount of wood is added to a bed of hot coals and
the air inlet is closed. The heated wood generates smoke, but without ample air, the smoke cannot burn. Smoke­free, clean burning requires small fuel loads, two or three logs at a time or 1/4 to 1/2 of fuel load and leaving the air
inlet relatively wide open, especially during the rst 10 to 30 minutes after each loading, when most of the smoke

generating reactions are occurring. After 30 minutes or so, the air inlet can be turned down substantially without
excessive smoke generation. Wood coals create very little creosote-producing smoke.

2. The cooler the surface over which the wood smoke is passing, the more creosote will be condensed. Wet or
green wood contributes signicantly to creosote formation as the excess moisture that is boiled off cools the re,

making it difcult for the tars and gases to ignite, thus creating dense smoke and poor combustion. This moisture
laden smoke cools the chimney, compounding the problem by offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and must be lived with. Regular inspection and cleaning
is the solution. The use of dry, seasoned wood and ample combustion air will help to minimize annoying smoke

emissions and creosote buildup.

Chimney Fires

The result of excessive creosote buildup is a chimney re. Chimney res are dangerous. Chimney inside temperatures

can exceed 2000° F(1100˚C). This causes much higher than normal temperatures in the chimney and on its exterior
surfaces. Thus ignition of nearby or touching combustible material is more likely during a chimney re. Proper clearances
are critical during such a re.

Chimney res are easy to detect; they usually involve one or more of the following:

• Flames and sparks shooting out of the top of the chimney

• A roaring sound

• Vibration of the chimney

In Case of a Chimney Fire

1. Prepare to evacuate to ensure everyone’s safety. Have a well understood plan of action for evacuation. Have a
place outside where everyone is to meet.

2. Close air inlet on stove.

3. Call local re department. Have a re extinguisher handy. Contact your local municipal or provincial re authority for
further information on how to handle a chimney re. It is most important that you have a clearly understood plan on
how to handle a chimney re.

4. After the chimney re is out, the chimney must be cleaned and checked for stress and cracks before starting
another re. Also check combustibles around the chimney and the roof.

- The services of a competent or certied installer, (certied by the Wood Energy Technical Training program (WETT) ­in Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,) are strongly recommended.

5055.880

4

210616-28_ NEO 2.5 NC

Operator Instructions

Avoiding a Chimney Fire

There are two ways to avoid chimney res:

1. Do not let creosote build up to a point where a big chimney re is possible.

2. Do not have res in the wood stove that may ignite chimney res. These are hot res, such as when burning house­hold trash, cardboard, Christmas tree limbs, or even ordinary fuel wood; (e.g.. with a full load on a hot bed of coals

and with the air inlet excessively open.)

Understanding & Operating Your Pacific Energy Stove

The Pacic Energy SUPER SERIES line of wood stoves is a culmination of years of research and development. Designed

to be efcient, clean-burning and user-friendly, this heater will give you years of warm service. However, a knowledge­able operator is still the most important factor for maximum performance and part of this is understanding the basic
functions of this design.

Traditional wood stoves had a basic combustion system which allowed a considerable amount of heat energy to escape

up the chimney as unburned gases and particulates (smoke). Pacic Energy has designed a system that solves the prob­lem by burning the smoke and releasing the additional heat to the room.

This system has two critical design features:

1. Above re secondary air injection:
The hollow “air bafe” injects super-heated secondary air just above the load. With the stove at the proper operating

temperature, this will create a secondary ame that will be evident for approximately 1/3 of the total burn time.

2. High mass and thermal insulation:
The high mass (weight) acts as a heat storage and the thermal insulation keeps the combustion zone hot. Active

aming takes place during the rst part of the burn. During this stage, heat is stored in the mass of the unit and is
later released slowly and evenly. As wood chars, active aming will diminish. This clean charcoal burning stage will
last for a considerable length of time and refueling should be avoided until the charcoal base has become quite
small.

OPERATING TIPS

1. Always use dry, seasoned rewood, up to 18”(457mm) long.

2. Operate on a medium to high setting, for up to 1 hour from cold start. After the initial warm up period, refuel and

leave the air control on a medium setting for 5 to 10 minutes more and then set the air control to the desired position.

3. If a slow burn is desired, set the air control to low. Active secondary burning should be present above the wood load.

If it is not present or goes out shortly after, proper operating temperature has not been reached and the stove needs
additional warm up time.

210616-28_ NEO 2.5 NC

5

5055.880

Operator Instructions

Operation

CAUTION: Never use gasoline, gasoline type lantern fuel, kerosene, charcoal lighter uid or similar liquids to start or "freshen up" a

re in this heater. Keep all such liquids well away from the heater while it is in use.

CAUTION: Hot while in operation. Keep children, clothing and furniture away. Contact may cause skin burns.

Your PACIFIC ENERGY TM wood stove is designed for many years of trouble free operation. Over ring the appliance will shorten the
life of the product. Failure to rectify an over ring condition can be hazardous and may void the manufacturer's warranty.

Wood Selection

This wood stove is designed to burn natural wood only. Higher efciency and lower emissions generally result when burning air-dried
seasoned hardwoods, as compared to softwoods or to green or freshly cut hardwoods.

Wood should be properly air dried (seasoned) for six months or more. Wet or undried wood will cause the re to smolder and produce
large amounts of smoke and creosote. Wet wood also produces very little heat and tends to go out often. Wood should be stored
under cover away from open ame or heat sources.

DO NOT BURN THESE MATERIALS

Salt water wood * Treated wood

Wet or green wood Coal/charcoal

Garbage* Solvents

Lawn clippings/yard waste Unseasoned wood

Railroad ties Manure or animal remains

Materials containing plastic Materials containing asbestos

Construction or demolition debris Materials containing rubber,

including tires

Paper products, cardboard,
plywood, or particleboard.

Waste petroleum products, paints or
paint thinners, or asphalt products

* These materials contain chlorides which will rapidly destroy metal surfaces and void warranty.

Burning these materials may result in the release of toxic fumes or render the heater ineffective and cause smoke.

The prohibition against burning these materials does not prohibit the use of re starters made from paper, cardboard,
saw dust, wax and similar substances for the purpose of starting a re in an affected wood heater.

Do not burn anything but wood. Other fuels, eg. charcoal, can produce large amounts of carbon monoxide, a tasteless,
odorless gas that can kill. Under no circumstances should you attempt to barbecue in this heater.

• DO NOT STORE/PLACE WOOD WITHIN THE STOVES INSTALLATION CLEARANCES, INCLUDING IN FRONT OF THE UNIT.

• DO NOT STORE WOOD UNDER THE UNIT / BETWEEN THE LEGS.

How to Test Your Wood

Add a large piece of wood to the stove when it has a good large bed of coals. It is dry if it is burning on more than
one side within one minute. It is damp if it turns black and lights within three minutes. If it sizzles, hisses and blackens
without igniting in ve minutes it is soaked and should not be burnt.

5055.880

6

210616-28_ NEO 2.5 NC

Operator Instructions

Lighting a Fire

WARNING: Never use chemicals or any other volatile liquid to start a fire.

1. Adjust air control to “High” position (all the way to the left) and open door.

2. Place crumpled newspaper in the center of the heater and crisscross with several pieces of dry kindling. Add a few small pieces
of dry wood on top.

3. Ignite the paper and leave the door ajar approximately 1/2"(13mm) - 1"(25mm) until the wood kindling is fully engulfed in ame.

4. After the kindling is fully engulfed add a few small logs. Close door.

5. Begin normal operation after a good coal base exists and wood has charred. Curing of the Paint Finish

When burning your stove for the rst 2-3 times it is very important that the room be well ventilated. Open all windows and doors.
Smoke and fumes caused by the curing process may cause discomfort to some individuals.

Normal Operation

WARNING: This wood heater has a manufacturer-set minimum low burn rate that must not be altered. It is
against federal regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent
with the operating instructions in this manual.

1. Set air control to a desired setting. If smoke pours down across the glass (waterfall effect) this indicates you have shut the control
down too soon or you are using too low a setting. The wide range control makes nding the desired setting for your application
easy. As every home's heating needs vary (ie. insulation, windows, climate, etc.) the proper setting can only be found by trial and
error and should be noted for future burns.

2. To refuel, adjust air control to “High” position(all the way to the left), and give the re time to brighten. Open the door slowly, this
will prevent back pufng or ame roll-out.

3. Use wood of different shape, diameter and length ( recommended 16"(406mm)). Load your wood and try to place the logs so that
the air can ow between them. Always use dry wood.

4. Do not load fuel to a height that exceeds 7 1/2" from the rebox oor or in such a manner that would be hazardous when opening
the door.

5. For extended or overnight burns, unsplit logs are preferred. Remember to char the wood completely on "High" setting before
adjusting air control to the "Low" setting for overnight burn.

Curing of the paint finish

See Stove Bright user guide. When burning your stove for the rst two or three times, it is very important that the room be very well
ventilated. Open all windows and doors.

Health Warning.

The smoke from the curing process displaces oxygen. Small children, elderly folks and persons with existing breathing problems
should vacate the area during the hot burn to avoid the discomfort of lost oxygen. The smoke is primarily Carbon Dioxide, and there­fore non-toxic but uncomfortable.

WARNING: Always keep loading door closed when burning. This heater is not designed for open door burning.

WARNING: No alteration or modification of the combustion air control assembly is permitted. Any tampering will
void warranty and could be very hazardous.

WARNING: Do not use grates or andirons to elevate the fuel. Burn directly on the fire bricks. Replace broken or
missing bricks. Failure to do so may create a hazardous condition.

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Operator Instructions

Restarting After Extended or Overnight Burns

1. Open door and rake hot embers towards the front of the heater. Add a couple of dry, split logs on top of embers, close door.

2. Adjust air control to high and in just a few minutes, logs should begin burning.

3. After wood has charred, reset air control to desired setting.

4. To achieve maximum ring rate, set control to “High” position(all the way to the left). Do not use this setting other than for starting
or preheating fresh fuel loads.

Over Firing

DO NOT OVER FIRE THIS HEATER: Attempts to achieve heat output rates that exceed heater design specifica­tions can result in permanent damage to the heater and chimney.

Over ring can be caused by operating the unit with the door open, damage to door gaskets allowing excess air to enter the rebox,
the use of kiln dried lumber, mill ends or paper waste and prolonged or continual use on a high burn setting.

Proper Draft

Operation with the door open can cause excessive smoke. Do not operate this unit in a manner that will cause excessive
smoke.

Draft is the force which moves air from the appliance up through the chimney. The amount of draft in your chimney
depends on the length of the chimney, local geography, nearby obstructions and other factors. Too much draft may
cause excessive temperatures in the appliance. An uncontrollable burn or a glowing red stove part or chimney indicates
excessive draft. Inadequate draft may cause back pufng into the room and plugging of the chimney. Smoke leaking into
the room through appliance and chimney connector joints indicates inadequate draft.

Ash Removal

Caution: Ashes are to be removed only when the heater is cold.
Whenever ashes get 3 to 4 inches deep in your rebox, and when re has burned down and cooled, remove excess
ashes. Leave an ash bed approximately 1" (25 mm) deep on the rebox bottom to help maintain a hot charcoal bed for
future res.

Optional Ash Clean out system (NA): The ash dump handle is located under the ash lip on the left hand side behind the
lower grill. To operate ash dump, remove the lower grill, pull handle out 1/2"(13mm) and turn clockwise. This will unlock
the ash dump and allow it to open. Hold handle open while pulling ashes into the opening. Avoid large embers as these
still contain heat value. Release handle and push in to lock. Ensure ash dump door is properly engaged. Fill the cav­ity with the remaining ash level with the rebox oor. Lift and pull out ash pan and discard ashes into metal container.
Replace ash pan and ensure it is seated properly.

Do not burn with ash dump door open. Doing so will create a hazardous condition. Always leave about 1"(25mm) of ash
when cleaning.

Disposal of Ashes

Ashes should be placed in a metal container with a tight tting lid. The closed container of ashes should be placed on a
non-combustible oor or on the ground, well away from all combustible materials, pending nal disposal. If the ashes are
disposed of by burial in soil or otherwise locally dispersed, they should be retained in closed container until all cinders
have thoroughly cooled. Other waste should not be placed in this container.

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Operator Instructions

Storing Wood Beneath Unit

It is possible to store wood between the stove pedestals, underneath the unit. The wood must not extend further forward
than ush with the pedestals. Do not store paper or other stove lighting devices within the pedestal area. Although
storing
wood under the unit is possible it is not recommended. NOTE: Refer to local re codes, CAN-B365 and NFPA 211 in the
U.S..

WARNING: IF YOU CHOOSE TO STORE WOOD BENEATH YOUR UNIT, EXERCISE EXTREME CAUTION WHEN
LOADING THE WOOD STOVE. EMBERS CAN FALL AND MAY IGNITE WOOD BENEATH STOVE.

Maintenance

1. Burn cord wood only, dry and well seasoned. The denser or heavier the wood when dry, the greater its heat value.
This is why hardwoods are generally preferred. Green or wet wood will cause a rapid buildup of creosote. If you

feel it is necessary to burn wet or unseasoned wood, do so only with the air inlet set open enough to maintain a
good strong re and fairly high chimney temperatures. Do not attempt to burn overnight using green wood or wet
wood. Wet wood can cause up to 25% drop in wood stove output, as well as contributing signicantly to creosote
buildup.

WARNING: Never use chemicals or any other volatile liquid to start a fire. Do not burn garbage, or
flammable fluids such as gasoline, naphtha, or engine oil. We strongly recommend that smoke detectors be
installed.

2. Remove ashes frequently. Embers can roll out the door and create a re hazard.

3. If glass becomes darkened through slow burning or poor wood, it can readily be cleaned with replace glass cleaner
when stove is cold. Never scrape with an object that might scratch the glass. The type and amount of deposit on
the glass is a good indication of the ue pipe and chimney buildup. A light brown dusty deposit that is easily wiped
off usually indicates good combustion and dry, well-seasoned wood and therefore relatively clean pipes and chim­ney. On the other hand, a black greasy deposit that is difcult to remove is a result of wet and green wood and too
slow a burning rate. This heavy deposit is building up at least as quickly in the chimney.

WARNING: ONLY USE MATERIALS AND COMPONENTS SUPPLIED BY MANUFACTURER WHEN DOING
MAINTENANCE OR REPLACEMENTS.

4. DOOR GASKETS - The gasket used on this unit (5/16” medium density berglass rope) requires only light pressure
to seal. This will prolong seal life. It is important that the door seal be maintained in good condition. Periodically
inspect seals and replace if necessary.

5. DOOR GLASS - Do not slam loading door or otherwise impact glass. When closing door, make sure that no
logs protrude to impact the glass. If the glass gets cracked or broken, it must be replaced before using the stove.
Replacement glass can be obtained from your dealer. Use 18 3/4”(476mm) x 11-1/8”(283mm) x 5 mm. Ceramic
glass only. Do not substitute with any other type.

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