Pacific energy NEO2.5 INSERT, NEO 1.6 Insert Installation And Operating Instructions Manual
IMPORTANT:
KEEP THESE INSTRUCTIONS FOR
FUTURE REFERENCE.
NEO 2.5 Insert
INSTALLATION AND OPERATING INSTRUCTIONS
- AUSTRALIA
SERIAL #
AUSTRALIA
SAFETY NOTICE
If this stove is not properly installed, a house fire may result. For your safety, follow the
installation instructions. Contact local building or fire officials about restrictions and
installation inspection requirements in your area.
MODEL: NEO2.5 INSERT
110515-24 NE25.ASINS 5055.950AS
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD. - 2015
WE STRONGLY
RECOMMEND THAT
SMOKE and CARBON
MONOXIDE DETECTORS
BE INSTALLED IN THE
ROOM WHERE THE UNIT
IS INSTALLED.
I
SAFETY NOTICE:
If this stove is not
properly installed, a
house fire may result. For
your safety, follow the
installation instructions.
Contact local building
or fire officials about
restrictions and
installation inspection
requirements in your
area.
Contents
General Safety ............................................................. 3
Maintenance Checks.................................................... 4
Creosote ...................................................................... 5
Formation and Need for Removal ........................ 5
In the event of a Chimney Fire ............................. 5
Operation ..................................................................... 6
Wood Selection .................................................... 6
How to Test Your Wood ........................................ 6
Lighting the Fire ................................................... 6
Curing of the New Paint Finish............................. 6
Normal Operation ................................................ 7
Restarting after Overnight Burn ........................... 7
Proper Draft .......................................................... 7
Masonry Fireplace Installation ..................................... 10
Full Flue Liner .....................................................11
Chimney and Connector ......................................12
Firebrick Installation ..................................................... 13
Combustion Air ..................................................... 14
Surround Assembly and Installation ..................... 14
Blower Operation ......................................................... 15
Electrical Supply .................................................. 15
Cleaning/Maintenance ................................................. 16
Ash Removal ........................................................ 16
Disposal of Ashes ................................................ 16
Baffle Assembly Removal ..................................... 16
Chimney Liner ...................................................... 16
Blower Maintenance ............................................ 16
Blower Replacement ............................................ 17
Power Cord Position ............................................. 18
Troubleshooting ............................................................ 20
Parts List ...................................................................... 21
Rating Label ................................................................. 23
Please read this entire manual before
you install and use your new room
heater. Failure to follow instructions
may result in property damage, bodily
injury, or even death.
NE25.ASINS
2
5055.950AS 110515-24
General Safety
DANGER
1. Burn wood only, dry and well seasoned. The denser or heavier the wood when dry,
the greater its heat value. This is why hardwoods are generally preferred. Green or
wet wood will cause a rapid buildup of creosote. Do not attempt to burn overnight
using green or wet wood. Wet wood can cause up to 25% drop in heater output, as
well as contributing significantly to creosote buildup.
2. Remove excess ashes as needed. Excessive ash level could cause embers to roll out
the door and create a fire hazard. Maintain a 25mm minimum ash base to support
propr burning..
3. If glass becomes darkened from slow burning or poor wood, it can readily be cleaned
with any fireplace ceramic glass cleaner when stove is cold. Never scrape with an
object that might scratch the glass. The type and amount of deposit on the glass is
a good indication of flue pipe and chimney buildup. A light brown, dusty deposit that
is easily wiped off usually indicates good combustion and dry, well-seasoned wood
and, therefore, relatively clean pipes and chimney. On the other hand, a black, greasy
deposit that is difficult to remove is a result of wet or green wood and too slow a
burning rate. This will also create heavy deposit build-up in the chimney.
WARNING:
Never use chemicals or any other
volatile liquid to start a fire. Do not
burn garbage, or flammable fluids
such a gasoline, naptha, or engine
oil. We strongly recommend that
smoke detectors be installed.
4. DOOR GASKET - The gasket used by Pacific Energy (22mm medium density fiberglass
rope) requires only light pressure to seal. This will prolong seal life. It is important
that the door seal be maintained in good condition. Periodically inspect seals and
replace if necessary.
5. DOOR GLASS - Do not slam loading door or otherwise impact glass. When closing
the door, make sure that no logs protrude to contact the glass. If the glass gets
cracked or broken, it must be replaced before using the stove. Replacement glass
can be obtained from your Dealer. Use only Ceramic glass. Do not substitute with
any other type.
GLASS SIZE: 450mm x 260mm x 5 mm thick.
To remove broken glass, undo the four retaining screws and remove the clamps, noting
position for re-assembly. Remove all particles of glass. Be careful, as they are very sharp.
Install new glass complete with gasket. Replace clamps and screws.
6. Do not store wood within heater installation clearances, or within the space required
for fuel loading and ash removal. Keep the area around the heater clean and free of
all combustibles, furniture, newspapers, etc.
7. If the heater requires cleaning, use mild soap and water only. Use of abrasive cleaners
will void warranty.
8. Establish a routine for the fuel, wood burning and firing technique. Check daily for
creosote buildup until experience shows how often you need to clean to be safe.
9. Be aware that the hotter the fire, the less creosote is deposited. Weekly cleaning
may be necessary in mild weather, even though monthly cleaning is usually enough
in the coldest months when burning rates are higher.
10. Instruct all members of your family on the safe operation of the heater. Ensure they
have enough knowledge of the entire system if they are expected to operate it. Stress
the section on chimney fires and the importance of following the steps outlined in
“In Case of Chimney Fire”.
WARNING:
Only use materials supplied by
the manufacturer when doing
maintenance or replacements.
CAUTION
- Tighten screws very carefully.
Do not overtighten
- Do not clean glass when hot
- Do not use abrasive cleaners on
glass
!
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
NEVER ALLOW CHILDREN TO
COOLED.
TOUCH GLASS.
3
NE25.ASINS5055.950AS 110515-24
Maintenance Checks
Check the following parts for damage such as cracks, excessive corrosion, burned out sections and excessive
warping: (See website for descriptions and more detail)
Weekly:
- Firebrick - Visual, for cracking.
- Door Gasket - sagging, placement, damage.
Monthly
- Brick rail tabs and brick rails.
- Air riser tube in the back of the firebox.
- Back side of airwash chamber.
- Baffle locking pin.
- Boost tube cover.
When Cleaning the
Chimney System:
- Top baffle board/blanket.
- Baffle.
- Top heat shield and mounting bolt.
- Baffle Gasket.
- Brick Rails.
- Manifold.
**- Some warping of the baffle is normal(up to 1 cm).
- Replace if the baffle has permanent warping greater than this or has cracking or breakage.
- Please contact your Dealer if you experience any of the damage listed above. Continuing to operate your
stove with broken parts may accelerate damage to other parts and may void your warranty
NE25.ASINS
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5055.950AS 110515-24
Creosote
Formation and Need for Removal
When wood is burned slowly, it produces tar and other organic vapours, which combine with expelled moisture to form creosote. The
creosote vapours condense in the relatively cool chimney flue of a slow burning fire. As a result, creosote residue accumulates on
the flue lining. When ignited, this creosote makes an extremely hot fire. The chimney connector and chimney should be inspected at
least once every two months during the heating season to determine if a creosote buildup has occurred. If creosote has accumulated,
it should be removed to reduce the risk of a chimney fire.
1. Highest smoke levels and densities occur when a large amount of wood is added to a bed of hot coals and the air inlet is closed.
The heated wood generates smoke, but without ample air, the smoke cannot burn. Smoke-free, clean burning requires small fuel
loads, two or three logs at a time or 1/4 to 1/2 of a fuel load and leaving the air inlet relatively wide open, especially during the first
10 to 30 minutes after each loading, when most of the smoke generating reactions are occurring. After 30 minutes or so, the air
inlet can be turned down substantially without excessive smoke generation. Wood coals create very little creosote-producing
smoke.
2. The cooler the surface over which wood smoke is passing, the more creosote will be condensed. Wet or green wood contributes
significantly to creosote formation as the excess moisture that is boiled off cools the fire, making it difficult for the tars and gasses
to ignite, thus creating dense smoke and poor combustion. This moisture-laden smoke cools the chimney, compounding the
problem by offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and must be lived with. Regular inspection and cleaning is the solution. The
use of dry, seasoned wood and ample combustion air will help to minimize the buildup.
Avoiding a Chimney Fire
Excessive creosote build-up can cause a chimney fire. During a fire the inside temperatures in a chimney can exceed 1100 degrees
C. This causes much higher than normal temperatures in the chimney and on its exterior surfaces thus ignition of nearby or touching
combustible material is more likely during a chimney fire.
Signs of a chimney fire may be one or more of the following:
- Flames and sparks shooting out of the top of the chimney
- A roaring sound
- Vibration of the chimney
1. Keep your chimney clear of creosote build-up by cleaning your chimney before each burn season, and as necessary (accumulations
of 3 mm or more) during the season.
2. Burn clean, well-seasoned wood only (seasoned at least one year). Avoid wet or green wood.
3. Do not use the heater as an incinerator or over-fire as it t may ignite chimney fires. These are hot fires, such as when burning
household trash, cardboard, Christmas tree limbs, or even ordinary fuel wood; (eg. with a full load on a hot bed of coals and with
the air inlet wide open)
In the event of a Chimney Fire
1. Prepare to evacuate to ensure everyone’s safety. Have a place outside where everyone is to meet.
2. Close down the damper on stove.
3. Call local fire department. Have a fire extinguisher handy. Contact your local fire authority for further information on how to
handle a chimney fire. It is most important that you have a clearly understood plan on how to handle a chimney fire.
4. After the chimney fire is out, the chimney must be cleaned and checked for stress and cracking before starting another fire. Also check
combustibles around chimney and the roof.This should be done by a certified inspector/chimney sweep.
5
NE25.ASINS5055.950AS 110515-24
Operation
Wood Selection
WARNING: No alteration or
modification of the combustion air
control assembly is permitted. Any
tampering will void warranty and could
be very hazardous.
Do not store/place wood or other
combustibles within the required
clearances surrounding the unit.
This heater is designed to burn natural wood only. Higher efficiency and lower emissions
generally result when burning air-dried seasoned hardwoods, as compared to softwoods or
too green or freshly cut hardwoods. Wood should be properly air dried (seasoned) for six
months or more. Wet or undried wood will cause the fire to smoulder and produce large
amounts of creosote. Wet wood also produces very little heat and tends to go out often.
DO NOT BURN:
-*Salt water wood -Coal/charcoal
-Treated wood -*Garbage/Plastics
-Wet or green wood -Solvents
* These materials contain chlorides which will rapidly destroy metal surfaces and void
warranty.
Do not burn anything but wood. Other fuel, e.g. charcoal, can produce large amounts
of carbon monoxide, a tasteless, odourless gas that can kill. Under no circumstances
should you attempt to barbecue in this heater.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good, large bed of coals. It is dry if it is
burning on more than one side within one minute. It is damp if it turns black and lights within
three minutes. If it sizzles, hisses and blackens without igniting in five minutes it is soaked and
should not be burnt.
WARNING: Never use gasoline,
gasoline-type lantern fuel, kerosene,
charcoal lighter fluid, or similar liquids
to start or ‘freshen up’ a fire in this
heater. Keep all such liquids well away
from the heater while in use.
WARNING: Do not use grates or
andirons to elevate the fuel. Burn
directly on the firebricks. Replace
broken or missing bricks. Failure to do
so may create a hazardous condition.
Lighting the Fire
1) Adjust air control, located under the Ash Shelf. to “H” (high) position (pushed to the
far left) and open door.
2) Place crumpled newspaper in the centre of the heater and criss-cross with several
pieces of dry kindling. Add a few small pieces of dry wood on top.
3) Ignite the paper and close the door.
4) After the fire has established itself, open the door and add a few small logs. Close
door.
5) Begin normal operation after a good coal base exists and wood has charred.
Your Pacific Energy heater is designed for maximum overall efficiency at a moderate
firing rate. Overfiring is hazardous and a waste of fuel. Too slow a burn contributes to
creosote buildup and lowers combustion efficiency.
Curing of the New Paint Finish
When burning your stove for the first 2-3 times it is very important that the room be
well ventilated. Open all windows and doors. Smoke and fumes caused by the curing
process may cause discomfort to some individuals.
NE25.ASINS
6
5055.950AS 110515-24
Normal Operation
1) To refuel, adjust air control to “H” (high) position (pushed to the far left) and give the
fire time to brighten. Open door slowly, this will prevent smoke from rolling out.
2) Use wood of different shape, diameter and length (up to 450mm”). Load your wood
endwise and try to place the logs so that air can flow between them. Always use dry
wood.
3) Do not load fuel to a height or in such a manner that would be hazardous when
opening the door..
4) Set air control to desired setting. If smoke pours down across the glass (waterfall
effect), this indicates you have shut the control down too soon or you are using too
low a setting. As every home’s heating needs vary (i.e. insulation, windows, climate,
etc.), the proper setting can only be found by trial and error and should be noted
for future burns.
5) For extended or overnight burns, unsplit logs are preferred. Remember to char the
wood completely on “H” (high) setting before adjusting air control for overnight burn.
Experience will give you the right settings for proper combustion and efficient burning.
Remember, the air inlet setting is affected by variables such as type of wood, outside
temperature, chimney size and weather conditions. With practice, you will become
proficient in operating your heater and will obtain the performance for which it was
designed.
Restarting after Overnight Burn
WARNING: Always keep loading
door closed when burning, exept as
instructed during start-up. This heater
is not designed for open door burning
DO NOT OVERFIRE THIS HEATER:
Attempts to achieve heat output
rates that exceed heater design
specifications can result in permanent
damage to the heater and chimney.
WARNING: No alteration or
modification of the combustion air
control assembly is permitted. Any
tampering will void warranty and
could be very hazardous.
1) Open door and rake hot embers towards the front of the heater. Add a couple of
dry, split logs on top of embers, close door.
2) Adjust air control to “H” (high) position (pushed to the far left) and in just a few
minutes, logs should begin burning.
3) After wood has charred, reset air control to desired setting.
4) When burning at a slow rate for extended periods, occasionally maintain a strong
fire under supervision for a couple of hours to remove firebox and chimney deposits
as well as any of the deposits on the glass.
Proper Draft
1) Draft is the force which moves air from the appliance up through the chimney.
The amount of draft in your chimney depends on the length of the chimney, local
geography, nearby obstructions and other factors.
2) Too much draft may cause excessive temperatures in the appliance. An uncontrollable
burn or a glowing red stove part or chimney indicates excessive draft.
3) Inadequate draft may cause backpuffing into the room and plugging of the chimney.
Smoke leaking into the room through appliance and chimney connector joints indicates
inadequate draft.
CAUTION: Unit hot while in operation.
Parts of the appliance, especially the
external surfaces, will be hot to touch
when in operation. Keep children,
clothing and furniture away. Contact
may cause skins burns.
7
NE25.ASINS5055.950AS 110515-24
fig# 1
Dimensions
1.2m
725mm
546mm
fig#2
502mm
606mm
813mm
552mm
724mm
MINIMUM FIREPLACE
OPENING AND HEARTH
DIMENSIONS
1.02m
838mm
667mm
368mm
556mm
838mm
1020mm
560mm
870mm
50mm
NE25.ASINS
680mm
510mm
Non-combustible fireplace
hearth
8
NON COMBUSTIBLE HEARTH
MUST EXTEND OUT 500MM
FROM THE LOADING DOOR
OPENING.
50mm
5055.950AS 110515-24
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