Pacific energy NEO 2.5 Installation And Operating Instructions Manual
IMPORTANT:
THESE INSTRUCTIONS ARE TO
REMAIN WITH THE HOMEOWNER
SERIAL #
INSTALLATION
SAFETY NOTICE
If this stove is not properly installed, a
house re may result. For your safety,
follow the installation instructions. Contact
local building or fire officials about
restrictions and installation inspection
requirements in your area.
TESTED and LISTED to CAN/ULC S627
AND UL 1482
Meets the Environmental Protection
Agency's July 1990 Particulate Emission
Standards
AND OPERATING
INSTRUCTIONS
071114-24 NEO25 5055.900
MODEL - NEO 2.5
SERIES - A
Contents
Safety .................................................................................................................... 3
Creosote Formation and Need for Removal .......................................................................3
Chimney Fires ..................................................................................................................... 3
In Case of a Chimney Fire ..................................................................................................3
Avoiding a Chimney Fire ..................................................................................................... 3
Operation .............................................................................................................. 4
Wood Selection...................................................................................................................4
How to Test Your Wood ....................................................................................................... 4
Lighting for the First Time ...................................................................................................4
Lighting a Fire ..................................................................................................................... 4
Normal Operation ...............................................................................................................4
Restarting After Extended or Overnight Burns ....................................................................5
Over Firing .......................................................................................................................... 5
Average Heat Output Calculation .......................................................................................5
Proper Draft ........................................................................................................................5
Ash Removal ......................................................................................................................5
Disposal of Ashes ............................................................................................................... 5
Storing Wood Beneath Unit ................................................................................................5
Maintenance ......................................................................................................... 6
Baffle Removal ....................................................................................................................6
Maintenance Checks ........................................................................................... 7
Assembly .............................................................................................................. 8
Crate Removal .................................................................................................................... 8
Side Panel Removal/Installation .........................................................................................8
NEO 2.5 Dimensions ...........................................................................................8
Ember Protection ................................................................................................. 9
Combustion Air .................................................................................................... 9
Residential Installation ..................................................................................... 10
Clearances ....................................................................................................................... 10
Chimney and Connector ................................................................................................... 10
Double-Wall Connector ..................................................................................................... 10
Single-Wall Connector(smoke pipe) .................................................................................10
Procedure ......................................................................................................................... 10
Mobile Home Installation .................................................................................. 14
Additional Requirements: .................................................................................................. 14
Clearances ....................................................................................................................... 14
Procedure:.........................................................................................................................14
Optional Blower ................................................................................................. 15
Blower Operation .............................................................................................................. 15
Optional Outside Air Adaptor ............................................................................................ 15
Troubleshooting ................................................................................................. 16
Replacement Parts - NEO 2.5 .......................................................................................... 17
Understanding & Operating Your Paci c Energy Stove ..................................................... 18
Firebrick Installation Instructions .................................................................... 19
Label .................................................................................................................................23
PLEASE SAVE THESE INSTRUCTIONS
NOTE: WE STRONGLY RECOMMEND THAT SMOKE DETECTORS BE INSTALLED.
If smoke detectors have been previously installed, you may notice that they are operating more frequently. This may be
due to curing of stove paint or fumes caused by accidentally leaving the re door open. Do not disconnect the detectors. If
necessary, relocate them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a house re may result. For your safety, follow the installation
instructions. Contact local building or re officials about restrictions and installation inspection requirements in
you area.
Please read this entire manual before you install and use your new room heater. Failure to follow instructions may result in
property damage, bodily injury, or even death.
2 NEO25 071114-24
Safety
Creosote Formation and Need for
Removal
When wood is burned slowly, it produces tar and other organic
vapours, which combine with expelled moisture to form
creosote. The creosote vapours condense in the relatively
cool chimney ue of a slow burning re. As a result, creosote
residue accumulates on the ue lining. When ignited, this
creosote makes an extremely hot re. The chimney connector
and chimney should be inspected periodically (at least once
every two months) during the heating season to determine if
a creosote buildup has occurred. If creosote has accumulated
(3 mm. or more), it should be removed to reduce the risk of
a chimney re.
1. Highest smoke densities occur when a large amount of
wood is added to a bed of hot coals and the air inlet is
closed. The heated wood generates smoke, but without
ample air, the smoke cannot burn. Smoke-free, clean
burning requires small fuel loads, two or three logs at
a time or 1/4 to 1/2 of fuel load and leaving the air inlet
relatively wide open, especially during the rst 10 to 30
minutes after each loading, when most of the smoke
generating reactions are occurring. After 30 minutes or
so, the air inlet can be turned down substantially without
excessive smoke generation. Wood coals create very
little creosote-producing smoke.
2. The cooler the surface over which the wood smoke is
passing, the more creosote will be condensed. Wet or green
wood contributes signi cantly to creosote formation as the
excess moisture that is boiled off cools the re, making
it difficult for the tars and gases to ignite, thus creating
dense smoke and poor combustion. This moisture-laden
smoke cools the chimney, compounding the problem by
offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable
and must be lived with. Regular inspection and cleaning is
the solution. The use of dry, seasoned wood and ample
combustion air will help to minimize the buildup.
In Case of a Chimney Fire
1. Prepare to evacuate to ensure everyone's safety. Have
a well understood plan of action for evacuation. Have a
place outside where everyone is to meet.
2. Close air inlet on stove.
3. Call local re department. Have a re extinguisher handy.
Contact your local municipal or provincial re authority for
further information on how to handle a chimney re. It is
most important that you have a clearly understood plan
on how to handle a chimney re.
4. After the chimney re is out, the chimney must be cleaned
and checked for stress and cracks before starting another
re. Also check combustibles around the chimney and
the roof.
- The services of a competent or certi ed installer, (certi ed
by the Wood Energy Technical Training program (WETT) - in
Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,)
are strongly recommended.
Avoiding a Chimney Fire
There are two ways to avoid chimney res:
1. Do not let creosote build up to a point where a big chimney
re is possible.
2. Do not have res in the heater that may ignite chimney
res. These are hot res, such as when burning household
trash, cardboard, Christmas tree limbs, or even ordinary
fuel wood; (e.g.. with a full load on a hot bed of coals and
with the air inlet excessively open.)
Chimney Fires
The result of excessive creosote buildup is a chimney re.
Chimney res are dangerous. Chimney inside temperatures
can exceed 2000° F(1093˚C). This causes much higher
than normal temperatures in the chimney and on its exterior
surfaces. Thus ignition of nearby or touching combustible
material is more likely during a chimney re. Proper clearances
are critical during such a re.
Chimney res are easy to detect; they usually involve one or
more of the following:
-Flames and sparks shooting out of the top of the chimney
-A roaring sound
-Vibration of the chimney
071114-24 NEO25 3
Operation
CAUTION: Never use gasoline, gasoline type lantern fuel,
kerosene, charcoal lighter uid or similar liquids to start or
"freshen up" a re in this heater. Keep all such liquids well
away from the heater while it is in use.
CAUTION: Hot while in operation. Keep children, clothing
and furniture away. Contact may cause skin burns.
Your PACIFIC ENERGY heater is designed for many years of
trouble free operation. Over ring the appliance will shorten
the life of the product. Failure to recitify an over ring condition
can be hazardous and may void the manufacturer's warranty.
NOTE: Left and Right as referred to in this manual are
considered your left and right when facing the front of the
woodstove.
Wood Selection
This heater is designed to burn natural wood only. Higher
efficiency and lower emissions generally result when burning
air-dried seasoned hardwoods, as compared to softwoods or
to green or freshly cut hardwoods.
Wood should be properly air dried (seasoned) for six months
or more. Wet or undried wood will cause the re to smoulder
and produce large amounts of creosote. Wet wood also
produces very little heat and tends to go out often.
DO NOT BURN :
-Salt water wood * -Treated wood
-Wet or green wood -Coal/charcoal
-Garbage/Plastic * -Solvents
* These materials contain chlorides which will rapidly
destroy metal surfaces and void warranty.
Do not burn anything but wood. Other fuels, eg. charcoal,
can produce large amounts of carbon monoxide, a tasteless,
odourless gas that can kill. Under no circumstances should
you attempt to barbecue in this heater.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good
large bed of coals. It is dry if it is burning on more than one
side within one minute. It is damp if it turns black and lights
within three minutes. If it sizzles, hisses and blackens without
igniting in ve minutes it is soaked and should not be burnt.
Lighting for the First Time
Curing of the Paint Finish
To achieve the best nish, the paint on your stove must be
baked on. When burning your stove for the rst 2-3 times it
is very important that the room be well ventilated. Open all
windows and doors. Smoke and fumes caused by the curing
process may cause discomfort to some individuals.
Lighting a Fire
WARNING: Never use chemicals or any other volatile
liquid to start a re.
1. Adjust air control to “High” position(all the way to the left)
and open door.
2. Place crumpled newspaper in the centre of the heater
and criss-cross with several pieces of dry kindling. Add
a few small pieces of dry wood on top.
3. Ignite the paper and close the door.
4. After the re has established itself, open the door and add
a few small logs. Close door.
5. Begin normal operation after a good coal base exists and
wood has charred.
Normal Operation
1. Set air control to a desired setting. If smoke pours down
across the glass (waterfall effect) this indicates you have
shut the control down too soon or you are using too low a
setting. The wide range control makes nding the desired
setting for your application easy. As every home's heating
needs vary (ie. insulation, windows, climate, etc.) the
proper setting can only be found by trial and error and
should be noted for future burns.
2. To refuel, adjust air control to “High” position(all the way
to the left), and give the re time to brighten. Open the
door slowly, this will prevent backpuffing or ame roll-out.
3. Use wood of different shape, diameter and length (
recommended 18"(457mm)). Load your wood and try
to place the logs so that the air can ow between them.
Always use dry wood.
4. Do not load fuel to a height or in such a manner that would
be hazardous when opening the door.
5. For extended or overnight burns, unsplit logs are preferred.
Remember to char the wood completely on "High" setting
before adjusting air control to the "Low" setting for overnight
burn.
WARNING: Always keep loading door closed when
burning. This heater is not designed for open door burning.
WARNING: No alteration or modi cation of the combustion
air control assembly is permitted. Any tampering will void
warranty and could be very hazardous.
WARNING: Do not use grates or andirons to elevate the
fuel. Burn directly on the re bricks. Replace broken or
missing bricks. Failure to do so may create a hazardous
condition.
4 NEO25 071114-24
Restarting After Extended or Overnight
Burns
1. Open door and rake hot embers towards the front of the
heater. Add a couple of dry, split logs on top of embers,
close door.
2. Adjust air control to high and in just a few minutes, logs
should begin burning.
3. After wood has charred, reset air control to desired setting.
4. To achieve maximum ring rate, set control to “High”
position(all the way to the left). Do not use this setting
other than for starting or preheating fresh fuel loads.
DO NOT OVERFIRE THIS HEATER: Attempts to achieve
heat output rates that exceed heater design speci cations
can result in permanent damage to the heater and chimney.
Over Firing
Over ring can be caused by operating the unit with the door
open, damage to door gaskets allowing excess air to enter
the rebox, the use of kiln dried lumber, mill ends or paper
waste and prolonged or continual use on a high burn setting.
Ash Removal
Caution: Ashes are to be removed only when the heater is cold.
Whenever ashes get 3(76mm) to 4(102mm) inches deep in
your rebox, and when re has burned down and cooled,
remove excess ashes. Leave an ash bed approximately 1"
(25 mm) deep on the rebox bottom to help maintain a hot
charcoal bed for future res.
Optional Ash Cleanout system: The ash dump handle is
located under the ash lip on the left hand side behind the lower
grill. To operate ash dump, lift and tilt the lower grill down, pull
handle out 1/2"(12mm) and turn clockwise. This will unlock
the ash dump and allow it to open. Hold handle open while
pulling ashes into the opening. Avoid large embers as these
still contain heat value. Release handle and push in to lock.
Ensure ash dump door is properly engaged. Fill the cavity
with the remaining ash level with the rebox oor. Lift and pull
out ashpan and discard ashes into metal container. Replace
ashpan and ensure it is seated properly.
Do not burn with ash dump door open. Doing so will
create a hazardous condition.
Average Heat Output Calculation
Seasoned wood has approximately 7500 BTU’s per pound.
The calculation is as follows:
Amount of wood in lbs. X 7500BTU’s
Burn rate in Hrs.
Experience will give you the right settings for proper combustion
and efficient burning. Remember the correct air inlet setting
is affected by variables such as type of wood, outside
temperature, chimney size and weather conditions. With
practice, you will become pro cient in operating your heater
and will obtain the performance for which it was designed.
X .8(80% Avg. Eciency)
Proper Draft
1. Draft is the force which moves air from the appliance up
through the chimney. The amount of draft in your chimney
depends on the length of the chimney, local geography,
nearby obstructions and other factors.
2. Too much draft may cause excessive temperatures in the
appliance. An uncontrollable burn or a glowing red stove
part or chimney indicates excessive draft.
3. Inadequate draft may cause backpuffing into the room
and plugging of the chimney. Smoke leaking into the room
through appliance and chimney connector joints indicates
inadequate draft.
Disposal of Ashes
Ashes should be placed in a metal container with a tight tting
lid. The closed container of ashes should be placed on a
non-combustible oor or on the ground, well away from all
combustible materials, pending nal disposal. If the ashes
are disposed of by burial in soil or otherwise locally dispersed,
they should be retained in closed container until all cinders
have thoroughly cooled. Other waste should not be placed
in this container.
Storing Wood Beneath Unit
It is possible to store wood between the stove pedestals,
underneath the unit. The wood must not extend further forward
than ush with the pedestals. Do not store paper or other stove
lighting devices within the pedestal area. Although storing
wood under the unit is possible it is not recommended. NOTE:
Refer to local re codes, CAN-B365 and NFPA 211 in the U.S..
WARNING: IF YOU CHOOSE TO STORE WOOD BENEATH
YOUR UNIT, EXERCISE EXTREME CAUTION WHEN
LOADING THE WOODSTOVE. EMBERS CAN FALL AND
MAY IGNITE WOOD BENEATH STOVE.
071114-24 NEO25 5
Maintenance
1. Burn cord wood only, dry and well seasoned. The denser
or heavier the wood when dry, the greater its heat value.
This is why hardwoods are generally preferred. Green or
wet wood will cause a rapid buildup of creosote. If you feel
it is necessary to burn wet or unseasoned wood, do so
only with the air inlet set open enough to maintain a good
strong re and fairly high chimney temperatures. Do not
attempt to burn overnight using green wood or wet wood.
Wet wood can cause up to 25% drop in heater output, as
well as contributing signi cantly to creosote buildup.
WARNING: Never use chemicals or any other
volatile liquid to start a re. Do not burn garbage, or
ammable uids such as gasoline, naptha, or engine
oil. We strongly recommend that smoke detectors be
installed.
2. Remove ashes frequently. Embers can roll out the door
and create a re hazard.
3. If glass becomes darkened through slow burning or poor
wood, it can readily be cleaned with replace glass cleaner
when stove is cold. Never scrape with an object that might
scratch the glass. The type and amount of deposit on the
glass is a good indication of the ue pipe and chimney
buildup. A light brown dusty deposit that is easily wiped off
usually indicates good combustion and dry, well-seasoned
wood and therefore relatively clean pipes and chimney.
On the other hand, a black greasy deposit that is difficult
to remove is a result of wet and green wood and too slow
a burning rate. This heavy deposit is building up at least
as quickly in the chimney.
WARNING: ONLY USE MATERIALS AND
COMPONENTS SUPPLIED BY MANUFACTURER
WHEN DOING MAINTENANCE OR
REPLACEMENTS.
4. DOOR GASKETS - The gasket used on this unit (7/8"
medium density berglass rope) requires only light
pressure to seal. This will prolong seal life. It is important
that the door seal be maintained in good condition.
Periodically inspect seals and replace if necessary. Follow
instructions included in the WODC.WDGKIT kit obtainable
from your nearest Paci c Energy Dealer.
5. DOOR GLASS - Do not slam loading door or otherwise
impact glass. When closing door, make sure that no logs
protrude to impact the glass. If the glass gets cracked or
broken, it must be replaced before using the stove.
Replacement glass can be obtained from your dealer.
Use 18"(457mm) x 10-1/4"(260mm) x 5 mm. Ceramic
glass only. Do not substitute with any other type.
To remove broken glass, remove the door gasket and then
undo the eight screws securing the gasket guides and glass
retainers. Remove all particles of glass . Be careful as they are
very sharp. Install new glass complete with gasket. Replace
glass retainers and gasket guides then install new door gasket
as per instructions provided with the door gasket kit.
CAUTION:
- do not overtighten, tighten screws very carefully
- do not clean glass when hot
- do not use abrasive cleaners on glass
6. The area where boost combustion air enters the rebox
must be kept clear of excessive ash buildup which will
block air ow. This area is at the front of the rebox.
7. Do not store wood within heater installation clearances, or
within the space required for fuel loading and ash removal.
Keep the area around the heater clean and free of loose
combustibles, furniture, newspapers, etc.
8. Establish a routine for the fuel, woodburning and
ring technique. Check daily for creosote buildup until
experience shows how often you need to clean to be safe.
9. Be aware that the hotter the re, the less creosote is
deposited. Weekly cleaning may be necessary in mild
weather, even though monthly cleaning is usually enough
in the coldest months when burning rates are higher.
10. Instruct all members of your family on the safe operation
of the heater. Ensure they have enough knowledge of the
entire system if they are expected to operate it. Stress the
section on chimney res and the importance of following
the steps outlined "In Case of Chimney Fire".
Baffle Removal
Chimney connector pipe should be disconnected from stove
to clean and inspect. Only if this is not possible should you
remove baffle assembly. CAUTION: Ceramic blanket insulation
is located on top of baffle. Do not use a vacuum in this area.
DO NOT OPERATE WITH BAFFLE ASSEMBLY OR
INSULATION REMOVED.
Remove retaining pin at the back top of the rebox, just under
the baffle. Lift baffle up and pull forward to disconnect from
the supply tube. Tilt baffle sideways to drop down and remove
from rebox. Re-install baffle assembly in reverse order.
WARNING: Sweep/Clean chimney with baffle installed or be
sure to plug the top of the baffle tube in the back of the rebox
before sweeping or cleaning. Failure to prevent ash or soot
from falling into the baffle tube will cause incorrect operation
and will lead to premature burn out of the tube or baffle.
6 NEO25 071114-24
Maintenance Checks
Check the following parts for damage such as cracks, excessive corrosion, burned out sections and excessive warping:
(See website for descriptions and more detail)
Some warping of the baffle is normal(up to 1/4” or 6mm). Replace if the baffle has permanent warping greater than this or
has signs of cracking or breakage.
Weekly:
- Firebrick - for cracking.
- Door Gasket - sagging, placement, damage.
Monthly:
- Brick rail tabs and brick rails.
- Air riser tube in the back of the rebox.
- Back side of airwash chamber - located in the upper front of rebox.
- Baffle locking pin.
- Boost tube cover - located in center of manifold, bottom front of rebox.
When Cleaning the
Chimney System:
- Top baffle board/blanket.
- Baffle.
- Brick Rails.
- Manifold - located in bottom front of rebox.
Blower:
- The blower should be cleaned out a minimum every six months by using a vacumn on the grill openings in the back and
bottom of the blower casing to remove any dust and debris.
- Please contact your dealer if you experience any of the damage listed above. Continuing to operate your stove with
broken parts may accelerate damage to other parts and may void your warranty
071114-24 NEO25 7
NEO 2.5 Dimensions
FIG. #1
29"
737mm
41"
1.04m
40 1/8"
1.02m
Side Panel Removal/Installation
Assembly
Crate Removal
1) To remove the panels, rst remove the screws that secure
the panel to the rear shield. Fig. #3
24 1/2"
622mm
6 1/8"
156mm
1) Carefully remove wood top and supports.
2) Remove plastic cover.
3) Using a 7/16"(12mm) wrench, remove lag bolts that secure
hold down brackets to bottom pallet.
4) Slide the hold down brackets away from the stove.
FIG. #2
2) Disengage the the tabs in the front of the panel by sliding
the panel forward away from the unit Fig. #2.
2) To install the panels, engage the tabs on the panel front
ange into the slots in the panel mounting bracket. Fig.
#2
3) Attach the panel to the rear shield. Secure with two screws.
Fig. #3
FIG. #3
SCREWS
8 NEO25 071114-24
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