Pacific TIGERRAY 21, TIGERRAY 24, TIGERRAY 27 Maintenance Manual

TIGERRAY MODELS

21, 24 & 27

20 HP PROPANE

BURNISHERS

O PERA TING & MAINTENANCE

INTRODUCTION INSTRUCTIONS

READ THIS BOOK

This operator’s book has important information for the use
and safe operation of this machine. Read and understand

the Engine Operator’s Manual and this manual before start­ing the machine. Keep this book and tell all operators to
read the book. If you do not follow the instructions, you can
cause an injury or damage equipment, furniture or build­ings.

For new books write to:
Pacific

2259 S. Sheridan
Muskegon, MI 49442-6252

Carefully inspect all components to ensure that there is no
concealed freight damage. If such damage is discovered,
file a “CONCEALED DAMAGE REPORT” immediately with
the delivering carrier.

The contents of this manual are based on the latest product
information available at the time of publication. Pacific
reserves the right to make changes or improvements to its
machines without notice.

FOR YOUR CONVENIENCE, RECORD THE MACHINE
AND ENGINES MODEL AND SERIAL NUMBERS HERE:

MACHINE MODEL

MACHINE SERIAL NUMBER

ENGINE MODEL

ENGINE SERIAL NUMBER

T ABLE OF CONTENTS

IMPORT ANT SAFETY INSTRUCTIONS 3

TRANSPORT ING THE MACHINE 4

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A. Transport Position
B. Position for Maintenance and Cleaning

PREP ARA TION 4

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A. Maintenance Schedule
B. Check Engine Oil
C. Fill LP T ank & Check for Leaks
D. Connecting HP Hose to Tank
E. Install Fresh Pad

OPERA TION 5

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A. Prepare Machine
B. Start Engine
C. Movement
D. Stop Engine
E. Transporting
F . Cleaning Equipment
G. Storing Machine & Tank

MAINTENANCE 6

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A. Machine & Engine Maintenance
B. Engine Maintenance Meter
C. Troubleshooting Electrical System
D. Belt, Pad Drive Facing, Idler Pulley or Drive Shaft Replacement

TROUBLESHOOTING 7

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P ARTS LISTS

A. TigerRay 21 8
B. TigerRay 24 10
C. TigerRay 27 12

W ARRANTY POLICY 16

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2

IMPORTANT SAFETY INSTRUCTIONS

READ AND UNDERSTAND ALL INSTRUCTIONS AND WARNINGS
BEFORE OPERATING THIS MACHINE!

WARNINGS:

1. DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF
THIS MACHINE. AL W A YS STORE EQUIPMENT A W A Y FROM HEA TER ROOMS, BOILERS, GAS-FIRED W A TER
HEA TERS OR ANY OTHER SOURCE OF OPEN FLAME.

2. NO SMOKING , NO SP ARKS, NO FLAMES NEAR UNIT OR LP T ANK.

3. OPERATE ONL Y IN WELL VENTILA TED AREAS. BUILDINGS MUST BE PROVIDED WITH :
A) A CONTINUOUS MECHANICAL VENTILA TION THA T REMOVES THE PRODUCTS OF COMBUSTION TO

THE OUTDOORS OF NOT LESS THAN 300 CFM FOR EACH 10,000 BTUH OR FRACTION THEREOF; OR

B) NA TURAL VENTILA TION OF NOT LESS THAN 300 CFM FOR EACH 10,000 BTUH INPUT OR FRACTION

THEREOF , BASED ON A MAXIMUM OF ONE-QUARTER AIR EXCHANGE PER HOUR FOR THE NET BUILD­ING VOLUME.

4. IF YOU SMELL LP GAS, STOP THE UNIT AND CHECK FOR LEAKS. ALSO OPEN WINDOWS, DON’T TOUCH
ELECTRICAL SWITCHES, EXTINGUISH ANY OPEN FLAMES. CALL YOUR GAS SUPPLIER IF NO LEAKS ARE
FOUND.

5. DO NOT ADJUST THE FUEL SYSTEM WITHOUT THE PROPER ANAL YSIS EQUIPMENT .

6. NEVER TURN THE UNIT ON ITS SIDE.

7. NEVER TIL T & TRANSPORT WHILE ENGINE IS RUNNING .

8. KEEP HANDS AND FEET CLEAR OF ALL MOVING P ARTS.

9. TURN THE GAS OFF AT THE T ANK TO KILL THE ENGINE.

10. REMOVE THE LP TANK AND STORE IT IN AN APPROVED AREA WHEN NOT IN USE. A “NO SMOKING” SIGN
SHOULD BE PERMANTL Y DISPLA YED A T THE STORAGE AREA.

11. ALW A YS VENT AN OVER-FULL BOTTLE USING THE TANK’S BLEED V AL VE, OUT OF DOORS A W A Y FROM
ALL CLOSED PLACES AND AW A Y FROM ANY FIRE OR FLAME PRODUCING DEVICE.

12. KEEP ALL OBJECTS CLEAR OF THE EXHAUST SYSTEM DURING AND AFTER OPERA TION.

13. DO NOT LEA VE THIS MACHINE UNA TTENDED WHILE THE ENGINE IS RUNNING .

14. AL W A YS ST ORE EQUIPMENT AW A Y FROM POSSIBLE DAMAGE BY FALLING OBJECTS IN W AREHOUSE­TYPE AREAS. ALW AYS STORE LPG TANKS OUTSIDE IN A SECURE, WELL-VENTILATED AREA.

15. WHEN THE LP T ANK IS A TTACHED T O THE MACHINE AND
LEA VE THE MACHINE UNA TTENDED EXCEPT FOR SHORT PERIODS OF TIME SUCH AS REST STOPS, W ASH­ROOM OR MEAL STOPS.

NOT RUNNING , THE OPERA TOR SHOULD NOT

16. THE OPERA TOR MUST COMPLETEL Y UNDERSTAND ALL INSTRUCTIONS, W ARNINGS AND OPERA TING
PROCEDURES BEFORE USING THIS MACHINE.

17. THIS MACHINE MUST BE MAINTAINED IN ACCORDANCE WITH THIS MANUALS RECOMMENDED MAINTE­NANCE INSTRUCTIONS AND THE ENGINE MANUFACTURERS RECOMMENDED MAINTENANCE PROCEDURES.
F AILURE TO DO SO MA Y CAUSE DAMAGE T O THE MACHINE, EQUIPMENT , FURNITURE, BUILDINGS OR
PERSONAL INJURY!

TRANSPORT & PREP ARA TION

W ARNING! Follow the instructions given in this booklet,
the Engines Owners Manual and the training given by your
supervisor for the safe operation of this machine. Failure to
do so can result in personal injury and/or damage to the
machine or property .

The TigerRays have a 20 HP Kawasaki with a 12 volt
battery starter .

TRANSPORTING THE MACHINE

NEVER TRANSPORT WHILE ENGINE IS RUNNING!

A. TRANSPORT POSITION

To transport the machine it is necessary to tilt the machine
back on the rear wheels so the pad is not in contact with the
floor.

B. POSITION FOR MAINTENANCE & CLEANING

To perform certain maintenance & cleaning tasks the ma­chine should be placed in the “tilt back” position and the
handle must be in the shipping (forward) position. The handle

must be in the forward position to ensure stability in the
“tilt back” position. A second person should aid in the lift
and secure the machine while being serviced.

DO NOT OPERA TE THIS MACHINE IN AN EXPLOSIVE
ENVIRONMENT!

PREPARATION

A. CHECK THAT THE SUGGESTED MAINTENANCE
SCHEDULE HAS BEEN OBSERVED.

All machines are equipped with a multi-function maintenance
meter. The functions include the following: hour meter, ser ­vice alert and tachometer. (See Engine Maintenance Meter
Instructions)

B. CHECK THE ENGINE OIL BEFORE EVERY
OPERATION!

Make sure the machine is level when checking the oil. Al­ways take 2 readings of the dip stick before adding oil. If the
oil level is below the full mark, add just enough oil to the
engine to bring the oil level up to the full mark. Never over
fill. Follow the guidelines in your Engine Owners Manual.
Recommended oil is SAE 10W-30. Check for foreign material
on the dipstick.

C. PROPERL Y FILL AND CHECK YOUR LP T ANK AND
ALL LP FUEL LINES FOR LEAKS!

1. Every tank has been pressure and leak tested. How­ever, every time a tank is filled and/or connected to the
machine it should be soap tested. All LP lines must be
pressurized and every inch of line and connections must
be sprayed. If you find a leak, make the proper repairs
before operating the machine. NOTE: The connection
and disconnection of the LP tank must be done in a well
ventilated area with NO source of ignition within 10 feet
(3 meters) from the point of connection.

2. Never over fill the LP tank! The LP tank is de­signed to hold just 20 pounds of propane. Make sure to
weigh the tank as it is being filled. The gross weight of
a full tank should not exceed 48 pounds. If while oper­ating the machine you notice frost forming on the LP
lines or the regulator, your tank has been over filled. If
you continue to operate the machine in this condition
damage will occur. The excess propane in the tank must
be removed before normal operations resume. The bleed­ing of a propane tank should be done in a safe location
outside the building. In some cases the regulator must
defrost before restarting the engine.

D. CONNECTING THE HIGH PRESSURE HOSE TO THE
LP TANK: Make sure the couplers are in line and screwed

together hand tight. If this is not done properly, fuel will not
pass through to the regulator. Never complete the connec­tion of the tank to the machine by using a wrench. Always
do it by hand. Listen for the rush of fuel to the lock-out
device when you open the tank valve. If you hear this, it
indicates a good connection has been made at the tank.

NEVER CHANGE OR AL TER THE PROP ANE CONTROL
EQUIPMENT!

E. INSTALL A FRESH PAD BEFORE EVERY JOB

If not new, at least clean. To install a fresh pad, tilt the
machine back and adjust the handle forward. Unscrew and
remove the pad-centering ring. Remove the old pad and
center the new pad onto the pad driver. Reinstall the pad­centering ring. Never “flip” a pad. Keep the same side down
throughout the life of the pad. Even after a pad is cleaned,
you can tell the down side by the centering ring indentation.
This practice will increase the pad life and help maintain a
properly functioning pad driver. NEVER TIL T A MACHINE
ON ITS SIDE!

4

OPERATION

PROVIDE AND USE EAR PROTECTION DURING
OPERATION.

NEVER LET AN UNTRAINED PERSON OPERA TE OR
PERFORM REPAIRS ON THE MACHINE. THEY MA Y
HURT THEMSEL VES, DAMAGE THE FLOOR OR THE
EQUIPMENT .

ENGINE SPEED NOT TO EXCEED 3400 RPM.

THIS MACHINE IS NOT SUIT ABLE FOR PICKING UP
HAZARDOUS DUST .

DO NOT USE ON SURFACES WITH A GRADIENT
EXCEEDING 2%.

A. PREP ARE THE MACHINE FOR OPERA TION

1. Follow steps A through E in the previous section
and determine the best pad for the task.

B. STAR T ENGINE.

1 . Start engine with machine tilted so pad is off floor .

2. Open propane (LPG) tank valve (counter clockwise).

3 . Set the throttle control at idle for 12V system.

4. Turn key to the start position and move throttle

toward fast position. If engine does not start, re­lease key and return to step “4”.

C. MOVEMENT

1 . Follow the machine (straight ahead) at a moderate

walking speed. Always keep the machine moving
while the pad is touching the floor.

2. Keep hands, fingers and feet clear of all moving
parts while the machine is in operation.

NEVER TIL T BACK MACHINE TO MAINTENANCE
POSITION WHILE ENGINE IS RUNNING.

DO NOT USE FOR WET SCRUBBING OPERATIONS

D. STOPPING THE ENGINE

1. Turn the propane tank valve clockwise to a closed
position, then turn the key OFF.

NOTE: The exhaust system will be very hot and
takes several minutes to cool, so keep yourself and
all materials clear!

E . TRANSPORTING THE MACHINE

The tank should be securely fastened and tank valve
must be closed.

F . CLEAN THE EQUIPMENT

Place machine in the “tilt back” position with the handle
forward and clean the equipment.

G . STORING THE MACHINE & TANK

1 . Remove the LP tank from the machine and store the

tank in an well ventilated approved area.

2. Store your machine in a safe area: away from en­closed high heat, away from sparks or flames, away
from traffic lanes of heavy equipment.

5

MAINTENANCE

A. MACHINE & ENGINE MAINTENANCE

1 . Refer to engine manufacturer’s owners manual and

comply completely with the instructions. Change
the oil and filter according to the Engine Owners
Manual. Recommended oil is SAE 10W-30.

2. Keep a good service log on the machine with the
date, hour meter reading, type(s) of service per­formed and the name of the person who performed
them.

3 . Clean the entire unit after each use. When cleaning

the unit, check for possible loose nuts and bolts.

B. ENGINE MAINTENANCE METER

This multi-function meter acts as a preventive mainte­nance tool; which benefits you with increased fuel
economy, less down time and longer engine life.

The meter’s displays are:

HOUR METER: Displays total run hours when machine
is off.

TACHOMETER: Indicates engine R.P.M. during op­eration.

SERVICE ALERT : The display flashes to alert you to
lube and change the oil at 25 hour intervals. The service
alert only flashes during operation and it warns you to
change the oil for only two hours. After the two hours
is reached, the alert will automatically reset to the next
25 hour interval. Therefore, it is recommended that a
separate maintenance log be kept to track oil changes.

2 . Check the battery posts and wires. Always wear a

face shield, safety glasses and protective clothing
when working around a battery! The gases can be

explosive and the acid is highly corrosive to met­als, cloth and ALL HUMAN TISSUE (skin, eyes,
etc.) If the battery post(s) are corroded, remove the
wires and clean posts and wires. Applying some
axle grease on the posts or the battery after they
are cleaned will slow down the battery corrosion
process.

If nothing obvious is noted, a more detailed investiga­tion is warranted. Before any such troubleshooting be­gins, the following things should be done:

3. Replace propane (LPG) tank with one from a ma­chine that runs.

4. Charge the battery or provide an absolute source
of 12 volt DC power capable of 50 amperes total
output. (A pair of good jumper cables from your
car or truck battery will suffice.) Equip yourself
with an inexpensive 12 volt test light.

5. If the trouble seems to be in the electrical control
equipment, you may wish to disconnect the starter
from the system so as to check the system without
spinning the engine.

D . BELT , PAD DRIVE FACING, IDLER PULLEY OR
DRIVE SHAFT REPLACEMENT

1. Tilt the machine back and adjust the handle forward
to enable the machine to stand on its’ rear wheels for
maintenance. A second person should aid in the lift
and secure the machine while being serviced.

REMEMBER THA T BEING SAFE IS A FULL-TIME,
EVERY DAY JOB. FOLLOW ALL INFORMA TION
POSTED ON THE MACHINE AND THE LP T ANK.

NEVER ALLOW ANYONE TO OPERATE THIS MA­CHINE THA T HAS NOT READ OR CANNOT UNDER­ST AND THE GIVEN INSTRUCTIONS.

C. TROUBLESHOOTING THE ELECTRICAL SYSTEM

1 . Check all wire connections for obvious problems.

Remove LPG tank, then remove battery box cover.
Check all connections visibly and physically. If
any “loose”, damaged or unconnected wires are
noticed, replace or repair as needed.

2. Remove the pad drive nut, pad centering device
and four bolts (9/16” wrench).

3 . Remove pad driver (replace if worn).

4 . Remove idler pulley (replace if worn).

5 . Remove belt(s). Replace if worn.

6 . T o remove driveshaft unit: Remove retaining bolt

and clip, then pull driveshaft out of housing (a slide
hammer may assist in removal, do NOT pry with
crow bar). While drive shaft is removed spin bear­ings. If roughness is felt, bearing replacement may
be necessary.

7 . Reassemble, follow above steps in reverse order.

6

TROUBLESHOOTING

PROBLEM

Engine cranks but will not start:

1 . Empty fuel cylinder.
2 . Cylinder shut-off valve closed.
3 . Clogged, obstructed, kinked or cut fuel or vacuum

line.

4. Spark plug lead disconnected.

5. Faulty choke or throttle settings.
6 . Faulty ignition coil.
7 . Faulty kill switch.
8 . Faulty regulator.

Engine starts hard:

1. Faulty choke or throttle settings.
2 . Clogged, obstructed, kinked or cut fuel or vacuum

line.
3 . Faulty regulator.
4 . Low compression.

Engine will not crank:

1. Battery is discharged.
2 . Lose or faulty connections or wires.
3 . Faulty ignition key switch or starter control switch.
4 . Faulty electric starter.

SOLUTION

1. Refill cylinder .
2 . Open valve.
3 . Remove obstruction or replace.

4. Conenct lead to spark plug .

5. Set controls to correct positions.

6. Replace coil.
7 . Replace switch.
8 . Replace or rebuild regulator.

1. Set controls to correct positions.
2 . Remove obstruction or replace.

3 . Replace or rebuild regulator.

4. Have engine serviced by trained technician.

1 . Charge or replace battery.
2 . Tighten, repair or replace.
3 . Repair or replace.
4 . Repair or replace.

Engine over heats:

1. Incorrect fuel settings.

2. Air intake filter , screen, cooling fins clogged with debris.

3. Low oil level.

Exhaust emission or propane odors:

1 . Carburator or regulator settings incorrect.
2 . Dirty or clogged air filter.

3. Choke engaged.

4. Loose fittings, clamps or hoses.

5 . Cracked, cut or leaking fittings.

1. Have engine serviced by trained technician.

2. Clean or replace.
3 . Check and add oil if necessary.

1. Have engine serviced by trained technician.

2. Replace air filter .

3. Adjust to correct setting.
4 . Tighten, seal or replace. Recheck with soap and water

solution. If bubbles occur, there is still a leak.

5 . Tighten, seal or replace. Recheck with soap and water

solution. If bubbles occur, there is still a leak.

7

TigerRay 21

8

TigerRay 21

4

3

2

1

1

2

1

1

2

1

1

273301 Filter, Top Foam Engine1273314 Filter, Pre Foam Carb1273315 Filter, Paper Carb Intake1273316 Filter, Oil1278509 Spark Plug1278510 Screen, Debris1279405 Valve, Oil Drain

1

E 903027 Drive Belt, L5 Ser.-34.5" 1

B 277701 Drive Shaft 1

C W183D Bolt, 1/4 x 20 x 1/2" Hex Hd. 1

D 276906 Flat Idler Pulley 1

IT EM PART NUM BE R DESCRI PTION QTY

F 275904 Pad Driver Complete (includes U) 1

I 920002 Hex Nut, 3/8-16

G 277005 Washer Plate, 5-1/2" 1

H W504D Bolt, 3/8 - 16 x 3/4"

J 980007 Flat Washer, 5/16"

L 276907 Engine Crank Pulley, 3.0P x 1"

K 272405 Drawn Cup

M 271113 Nylon Bushing

9

P 278304 Spring - 7"

N 274802 Idler, Clutching

S 279706 Wheel, 4"2T 915004 Key, 1/4 Square X 1.25 Long

R 279704 Wheel, 3 x 1.25 Poly

U 273303 Harpoon Dish, 21"

20 H.P. Engi ne M a i nt e nance I tem s Not Shown:

TigerRay 24

10

TigerRay 24

4

4

2

1

1

2

2

1

1

1

273301 Filter, Top Foam Engine1273314 Filter, Pre Foam Carb1273315 Filter, Paper Carb Intake1273316 Filter, Oil1278509 Spark Plug1278510 Screen, Debris1279405 Valve, Oil Drain

1

E 903026 Belt, L548 2

B 277702 Drive Shaft 1

C W183D Bolt, 1/4 x 20 x 1/2" Hex Hd. 1

D 276901 Vee Idler Pulley 2

IT EM PART NUM BE R DESCRIPTIO N Q TY

F 275903 Pad Driver Complete (includes N) 1

I 920002 Hex Nut, 3/8-16

G 277004 Washer Plate, 8-1/2" 1

H W504D Bolt, 3/8 - 16 x 3/4"

J 980007 Flat Washer, 5/16"

L 276908 Engine Pulley

K 272405 Drawn Cup

M 271113 Nylon Bushing

11

N 273304 Harpoon Dish, 24"1O 279704 Wheel, 3 x 1.25 Poly2Q 962148 Wheel Bolt, 3/8 x 16 x 2

S 279707 Wheel2T 915004 Key, 1/4 Square X 1.25

R 278304 Spring, 7"

U 274803 Idler, Clutching

20 H.P. Engi ne M a i nt e nanc e I tem s Not Shown:

TigerRay 27

12

TigerRay 27

4

4

2

1

1

2

2

1

1

1

273301 Filter, Top Foam Engine1273314 Filter, Pre Foam Carb1273315 Filter, Paper Carb Intake1273316 Filter, Oil1278509 Spark Plug1278510 Screen, Debris1279405 Valve, Oil Drain

1

E 903025 Belt, L549 2

B 277702 Drive Shaft 1

C W183D Bolt, 1/4 x 20 x 1/2" Hex Hd. 1

D 276901 Vee Idler Pulley 2

IT EM PART NUM BE R DESCRI PTION QTY

F 275902 Pad Driver Complete (includes V) 1

G 277004 Washer Plate, 8-1/2" 1

H W504D Bolt, 3/8 - 16 x 3/4"

I 920002 Hex Nut, 3/8-16

J 980007 Flat Washer, 5/16"

L 276909 Engine Pulley

K 272405 Drawn Cup

M 271113 Nylon Bushing

13

O 279704 Wheel, 3 x 1.25 Poly2Q 962148 Wheel Bolt, 3/8 x 16 x 2

S 279707 Wheel, 5"2T 915004 Key, 1/4 Square X 1.25

R 278304 Spring, 7"

U 274803 Idler, Clutching1V 273305 Harpoon Dish, 27"

20 H.P. Engi ne M a i nt e nance I t e m s Not Shown:

MAINTENANCE LOG

14

MAINTENANCE LOG

15

W ARRANTY POLICY
TIGERRAY MODELS

The Pacific TigerRay has been manufactured, tested and inspected in accordance with specific engineering requirements and is
W ARRANTED to be free from defects in workmanship and materials as follows:

T wo (2) years parts and labor - Engine (Warranty through Kawasaki)
One (1) year parts and labor - All other components unless excluded below (Warranty through Pacific).

This warranty extends to the original user/purchaser and only when used, operated and maintained in accordance with Pacific
Operating and Maintenance instructions.

This warranty does not apply to the wear parts and accessories of the machine including belts, brushes, pad drivers and starters.

Nor does it apply to damage or failure caused by improper use, abuse or neglect. Warranty credit or replacement of return parts
including motors, etc., is subject to incoming inspection of those items.

T o secure repair under this warranty, the following procedure should be taken:

• If the warranty issue is not the engine, the inoperative machine or warranted parts must be delivered to the authorized Pacific

dealer with shipping and delivery charges prepaid. If unable to locate the Dealer, you may contact Pacific at the address

listed herein for the location of the nearest Pacific repair center or agent or for other instructions pertaining to your warranty

difficulty.

• For Engine W arranty repair deliver the machine to the nearest Kawasaki W arranty Service Center. To locate the nearest

Kawasaki Sevice Center call 1-800-433-5640 or go to

Product Category “KA W ASAKI ENG SVC: ALL OEMS” and input your zip code.

www.kawpowr.com and choose “Dealer Locator”, then select the

• Upon compliance with the above warranty procedure, all warranted repairs would be completed at no additional charge or

cost to the user.

• Only Pacific or its authorized dealers and agents may make no charge warranty repairs on this product. All others do so at

their own risk.

This warranty limits Pacific liability to the repair of the product and/or warranted parts replacement and does not include
incidental or consequential damages arising from the use of a Pacific machine whether defective or not.

This warranty is in lieu of all other expressed or implied warranties and is extended to the original purchaser/user.

Ph: [phone] Fax: [phone]

08/10

2259 Sheridan

Muskegon, Michigan 49442

www.nextwaveofclean.com