Pach and Company 9000P User Manual

Installation and Programming Manual
REV.0516-2012
TABLE OF CONTENTS
Limitations of Liability
Chapter 1. Getting Started ............................................................................................. 1
1.1. Introduction .................................................................................................................................. 1
1.2. System Description, Specifications and Accessories .................................................................. 1
1.3 Unpacking the System ................................................................................................................. 3
Chapter 2. Installation .................................................................................................... 4
Chapter 3. Programming ................................................................................................ 8
Programming Function Codes .......................................................................................... 8
*
............................................................................................................................. 8
# ............................................................................................................................. 8
00 Replace System Master Code ................................................................. 9
01 Change Talk Time .................................................................................... 9
02 Open Interval Relay 1 and Relay 2 ......................................................... 9
03 Lock Out Count ....................................................................................... 10
04 Tone or Pulse........................................................................................... 10
05 Single or Multi Systems .......................................................................... 10
06 System ID................................................................................................. 11
07 Remote Enable or Disable ...................................................................... 11
08 Relay 2 Mode........................................................................................... 11
09 Alarm Telephone Number ........................................................................ 12
10 Manual Unlock or Lock or Unlock Hold Doors Timer................................12
11 Edit Welcome Message Display ...............................................................12
12 Set Time and Date ................................................................................... 14
13 Time Zone ................................................................................................ 15
14 Holiday Schedule ..................................................................................... 15
15 Auto Unlock Schedule ..............................................................................16
16 Reinitialize Time Zones Schedules ..........................................................17
17 Reinitialize Auto Unlock Schedules ..........................................................18
18 Reinitialize Holiday Schedules .................................................................18
19 Reinitialize Events Recording .................................................................. 18
20 New Tenant Code .................................................................................... 19
21 Modify Tenant Code .................................................................................19
22 Delete ATenant Code .............................................................................. 20
23 Clear All Tenant s ...................................................................................... 20
24 Card and Code .........................................................................................21
26 Facility Code .............................................................................................21
27 RS-232 or Modem ....................................................................................22
28 Directory Digit ...........................................................................................22
29 Alarm Delay...............................................................................................22
30 Add Keypad Access Code and Card Number ......................................... 23
31 Modify Keypad Access Code and Card Number ..................................... 24
32 Delete Keypad Access Code and Card Number ..................................... 25
33 Clear All Keypad Access Code and Card Number .................................. 25
40 Master Code Mask ...................................................................................26
41 Open Door Beep ...................................................................................... 26
42 Enable or Disable PBX .............................................................................26
43 Open Door 1 and Door 2 Number ............................................................27
46 Display System Information ......................................................................28
50 Clear the EEPROM Memory to Factory Default .......................................28
71 No Phone Bill Enable ...............................................................................28
78 View Directory by Name ...........................................................................29
Chapter 4. System’s Operation ..................................................................................... 30
How to View the Tenant Name .......................................................................................................... 30
How to Initiate a Call and Unlock the Door for Visitor ....................................................................... 30
How to Extend the Talk Time ............................................................................................................. 31
How to Call into The System ............................................................................................................. 31
How to Use the Keypad Access Code ..............................................................................................31
How to the Card Access .................................................................................................................... 31
How to Use the Combination of Card Access and Keypad Access Code ........................................ 32
How to to Use the Alarm Telephone Number .................................................................................... 32
Relay 2 Modes ................................................................................................................................... 32
How the Door Sensor or Shock Sensor Operates ............................................................................. 33
How to Adjust the Speaker and Microphone Volume ....................................................................... 35
How to Adjust the LCD Display ......................................................................................................... 35
How to Adjust the Pulse Sensitivity ................................................................................................... 35
How to Check the Number of Tenants Programmed in the System .................................................. 35
Chapter 5. Trouble Shooting Guide .............................................................................. 36
General FCC Requirements .......................................................................................... 39
Quick Guide ....................................................................................................................40
LIMITATIONS OF LIABILITY
This manual is subject to change without notice. Pach and Company is not liable for any errors that might occur from use of this document,
nor is any commitment to update the information herein implied. Pach and Company does not assume any liability for any damages, which may arise in
installation or use of the AeGIS 9000P Series. Pach and Company does not assume liability for any incompatibility between the AeGIS 9000P Series and users devices.
Pach & Company reserves the right to make changes without prior notice to any products in order to improve reliability, function or design.
Chapter 1 GETTING STARTED
1.1 Introduction
Pach & Company thanks and congratulates you on the purchase of your AeGIS 9000P Series (9600CR25, 92KCR1000, 9600CR25FF and 92KCR35FF) Telephone Access Control Systems with optional 26 Bit Wiegand Proximity Reader.
The manual is designed to guide you through the proper programming and use of the AeGIS 9000P Series. It is important for you to read and follow the manual completely.
The Aegis 9000P Series comes with two years warranty, see section 1.4 for more detail.
1.2 System Description, Specifications and Accessories
AeGIS 9000P Series utilizes microprocessor technology to provide security as well as convenience to you. It is designed for residential and commercial buildings, military and government sites, industrial facilities, or any location where access control is required. It uses a dedicated phone line and connects to the public telephone network. Authorization for access control is through the telephone line or with the keypad access code or with optional card or a combination of keypad access code and card. The tenants MUST have a telephone to allow remote visitor access.
The system parameters and tenants data will be entered via the keypad and the LCD provides easy display. EEPROM technology is used for AeGIS 9000P Series. The tenant database will not be lost during a power failure.
Standard features:
• Program and store the tenant's name, directory code, telephone number and personal access code.
• Unlocking door or gate remotely by the tenant using his or her telephone keypad.
• Unlocking door or gate using keypad access code.
• Built-in two line back-light LCD directory, Postal Switch.
• Recess keypad with built-in night light.
• Programmable via Pach and Company Management Software (Modem or RS-232).
• Two relay with multi purpose secondary relay.
• Door sensor input.
• Built-in RS-485 to interface with Satellite Keypad (SK9).
• Works behind a PBX to dial extensions (analog only).
• Keypad Activated to support Voice Mail.
• Programmable features:
• 2, 3 or 4 Digit Directory Code
• Lock Out Count
• Manual Unlock-Auto Countdown Re-lock.
• Auto Unlock Schedules
• Time Zones for restricted or non-restricted keypad access code or card access.
• Open Interval
• Talk Time
Optional features:
• 26-Bit Wiegand Proximity Card Reader.
• 26-Bit Wiegand Radio Reader.
Pach and Company Chapter 1 Page 1 AeGIS 9000P Series GETTING STARTED
Technical Specifications AeGIS 9000P Series
Power Input: 12 VAC 40 VA (supplied) or 12 VDC 40VAUL Listed Transformer Current Consumption: Min 700mAidle, Max 900mA operation with optional Wiegand Card Reader and Radio
Reader
Emergency Battery: 12Vdc, 4Ahr rechargeable (not supplied) Telephone Line: Standard voice grade RJ11 jack. Night Light: 14V 0.080A 15,000 Average life hours. Operating Environment: Temp. 32°F to +140°F Relative Humidity 0% to 95% non-condensing.
* Heater Pad (AHP5) is required if the ambient temperature is below 32°F.
Relay Output: Form C Dry Contact 120 VAC 10A/ 24VDC 10A/ 250VAC 7A Memory Type: EEPROM Tone Detection: Crystal controlled, capable of detecting short bursts 80 ms Ringer Equivalence: 0.6B Mounting: Surface or Semi-Flush. Construction: 16-gauge cold rolled steel back box with brush stainless steel face plate or brass plating face plate. Shipping: 16 lbs. or 7.3 kg. Approximate Dimensions: 13-1/2" (34.3Cm) x 11-1/4 (28.6Cm) x 3-7/8" (9.8Cm) (HWD)
Specifications subject to change without prior notice
Accessories and Replacement Parts:
Visit our website www.pach-co.com or call 1-888-678-7224
1.3 Unpacking the System
Standard AeGIS 9000P Series consists of the following items, see picture below
Pach and Company Chapter 1 Page 2 AeGIS 9000P Series GETTING STARTED
1.4 Limited Warranty
Pach and Company new products are warranted to be free of defects in material or workmanship for a period of two years, (24 months), from the date of purchase. This warranty extends only to wholesale customers who buy direct from Pach and Company or through Pach and Company’s normal distribution channels.
Pach and Company does not warrant this product in any way to the end user consumer. Consumers must obtain warranty information from the selling dealer and/or installer as to the nature of the dealer’s warranty, if any. All contact to Pach and Company from the end user consumer will be referred to the consumer’s selling dealer and/or installer.
There are no obligations and/or liabilities on the part of Pach and Company for consequential damages arising out of or in connection with use or performance of Pach and Company products or other indirect damages with respect to loss of property, revenue, or profit, or cost of removal, installation, or reinstallation. Any use or change to Pach and Company products not expressly approved by the manufacturer, and performed by an authorized dealer/installer will immediately void the warranty. All implied warranties, including warranties for marketability as well as implied warranties for suitability, are valid only until the warranty expires or is voided, whichever comes first.
This Pach and Company Limited Warranty is in lieu of all other warranties express or implied and all Pach and Company warranties are subject, but not limited, to the following conditions.
I. NEW PRODUCT POLICY
1. The products must be properly installed as specified; and maintained or used as intended.
2. Cause of product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electrical stress, lightning, power surges, misuse, negligence, accidents, or Natural disasters.
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express
written authorization from Pach and Company Technical Department, with such authorization given only to manufacturer approved dealer/installers.
4. Under no circumstances will Pach and Company honor warranty any product found to have been altered, repaired, and/or modified by the end-user consumer.
5. Pach and Company reserves the right to repair the product, or replace a warranted product with a like product of equal value in the event original product cannot be repaired.
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from Pach and Company Technical Department before returning any product to factory for repair, whether under warranty or not. No
returns accepted without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must contact their selling dealer-installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products shipped to Pach and Company repair center.
9. Pach and Company warranty does not guarantee any product to be free of operation error or service interruption in any way during the course of daily product operation.
10. Pach and Company is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited to, any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.
NEW PRODUCT W
ARRANTY EXCEPTION
WIEGAND CARD, KEYFOB AND TRANSMITTER
Pach and Company Chapter 1 Page 3 AeGIS 9000P Series GETTING STARTED
Pach and Company warrants the wiegand card, clam, and keyfob to be free of defects in material or workmanship for a period of three (3) months from the date of invoice. The above warranty is subject to the following conditions.
1. The products must be properly installed as specified; and maintained or used as intended.
2. Cause of product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electrical stress, lightning, power surges, misuse, negligence, accidents, or Natural disasters.
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express written authorization from Pach and Company Technical Department, with such authorization given only to manufacturer approved dealer/installers.
4. Under no circumstances will Pach and Company honor warranty any product found to have been altered, repaired, and/or modified by the end-user consumer.
5. Pach and Company reserves the right to repair the product, or replace a warranted product with a like product of equal value in the event original product cannot be repaired.
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from Pach and Company Technical Department before returning any product to factory for repair, whether under warranty or not. No returns accepted without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must contact their selling dealer-installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products shipped to Pach and Company repair center.
9. Pach and Company warranty does not guarantee any product to be free of operation error or service interruption in any way during the course of daily product operation.
10. Pach and Company is not responsible for the time, travel, and/or labor costs of any distributor and/or dealer- installer, including but not limited to, any expenses to install, uninstall or reinstall hardware/software/firmware related to war­ranty issues, product enhancements, or product failures.
AeGIS PARTS LIMITED WARRANTY
II. NON-W
ARRANTY REPLACEMENT PARTS POLICY
Pach and Company parts are warranted to be free of defects in material or workmanship for a period of six (6) months), from the date of purchase or repair. This warranty extends only to wholesale customers who buy direct from Pach and
Company or through Pach and Company’s normal distribution channels. Consumers must obtain warranty informa­tion from the selling dealer and/or installer as to the nature of the dealer’s warranty, if any. All contact to Pach and
Company from the end user consumer will be referred to the consumer’s selling dealer and/or installer.
This Pach and Company Limited Warranty is in lieu of all other warranties express or implied and all Pach and
Company warranties are subject, but not limited, to the following conditions.
REPLACEMENT PARTS
1. The products must be properly installed as specified; and maintained or used as intended.
2. Cause of product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electri­cal stress, lightning, power surges, misuse, negligence, accidents, or Natural disasters.
Pach and Company Chapter 1 Page 4 AeGIS 9000P Series GETTING STARTED
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express written authorization from Pach and Company Technical Department, with such authorization given only to manufac­turer approved dealer/installers.
4. Under no circumstances will Pach and Company honor warranty any product found to have been altered, repaired, and/or modified by the end-user consumer.
5. Pach and Company reserves the right to replace a warranted product with a like product of equal value in the event original system cannot be repaired.
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from Pach and Company Technical Department before returning any product to factory for repair, whether under warranty or not. No
returns accepted without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must con­tact their selling dealer-installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products shipped to Pach and Company repair center.
9. Pach and Company warranty does not guarantee any product to be free of operation error or service interruption
in any way during the course of daily product operation.
10. Pach and Company is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, includ­ing but not limited to, any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.
AeGIS NON-WARRANTY REPAIR LIMITED WARRANTY
III. NON-W
ARRANTY REPAIR POLICY
Pach and Company warrants repairs to be free of defects in material or workmanship for a period of three (3) months from the date of repair and invoice. This warranty extends only to wholesale customers who buy direct from Pach and
Company or through Pach and Company’s normal distribution channels. Consumers must obtain warranty information from the selling dealer and/or installer as to the nature of the dealer’s warranty, if any. All contact to Pach and Company from the end user consumer will be referred to the consumer’s selling dealer and/or installer.
This Pach and Company Limited Warranty is in lieu of all other warranties express or implied and all Pach and
Company warranties are subject, but not limited, to the following conditions.
1. The products must be properly re-installed as specified; and maintained or used as intended.
2. Cause of repaired product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electrical stress, lightning, power surges, misuse, negligence, accidents, or Natural disasters.
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express
written authorization from Pach and Company Technical Department, with such authorization given only to manufacturer approved dealer/installers.
4. Under no circumstances will Pach and Company honor warranty of any product found to have been altered, repaired, and/or modified by the end-user consumer.
5. Pach and Company reserves the right to replace a previously repaired product with a like product of equal value in the event of repair failure, provided repair failure occurs within the specified warranty period.
Pach and Company Chapter 1 Page 5 AeGIS 9000P Series GETTING STARTED
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from Pach and Company Technical Department before returning any product to factory for non-warranty repair. No repair returns accepted
without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must contact their selling dealer-installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products shipped to Pach and Company repair center.
9. Pach and Company warranty does not guarantee any product, new or repaired, to be free of operation error or
service interruption in any way during the course of daily product operation
10. Pach and Company is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited to, any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.
IMPORT
ANT REP
AIR NOTE: Pach and Company will perform a factory physical evaluation of all products submitted for
repair at receipt of item, and reserves the right to decline repairs after said physical evaluation. In the event a returned product is deemed ineligible for repair; the product will be returned to sender via common carrier ground at Pach and
Company expense.
Pach and Company Chapter 1 Page 6 AeGIS 9000P Series GETTING STARTED
Chapter 2 INSTALLATION
Pach and Company Chapter 2 Page 7 AeGIS 9000P Series INSTALLATION
Chapter 3 PROGRAMMING
The AeGIS 9000P Series can be programmed locally using the built-in keypad or RS-232 via the Pach and Company Management Software or remotely via the Pach and Company Management Software (see the CD for Manual).
3.1 LOCAL PROGRAMMING VIA BUILT-IN KEYPAD
Log on to programming mode
Two ways to log on to programming mode:
1) PRESS 0 AND # SIMULTANEOUSLY THEN RELEASE, the display screen stops scrolling (If the display screen is still
scrolling repeat this step again) then enter the valid 4-digit Master Code (default Master Code: 0000). Now, you are in programming mode, the display shows:
and proceed to Local Programming Table 3.1. If the system idles in 30 seconds, the display will return to a scrolling mode.
2) IF YOU DO NOT HAVE A VALID MASTER CODE, open the panel (key must be used) then press and release the “RED
BUTTON” on the board and the display shows:
x x x x: 4-digit Master Code.
then press #. Now, you are in programming mode and proceed to Local Programming Table 3.1. If the system idles in 30 seconds, the display will return to a scrolling mode.
3.2 RS-232 AND REMOTE PROGRAMMING VIA THE PACH AND COMPANY MANAGEMENT SOFTWARE
See the enclosed CD for Manual. You may install up to eight systems on the same phone line but if Pach and Company
Management Software is used, you must follow the requirements below:
• Single Telephone Line must be used on every system for remote programming or eight system on the same phone line if RS-232 programming is used.
TABLE 3.1 PROGRAMMING FUNCTION CODES
Pach and Company Chapter 3 Page 8 AeGIS 9000P Series PROGRAMMING
SELECT PROGRAM ENTER: _ _ PRESS #
MASTER CODE: XXXX NEW:_ _ _ _ # ENT
FUNCTION CODE LOCAL PROGRAMMING
*
#
1. Exit the programming mode by pressing * once or twice.
2. Clear the programmed name, phone number or access code by pressing
*
3. Press * then the 4-digit access code to unlock the door or gate via the system keypad.
Press # to accept program.
00
REPLACE SYSTEM MASTER
CODE
(Default setting is 0000)
Master Code is used to log on to
programming mode, not to unlock
door or gate.
01
CHANGE TALK TIME
(Default setting is 090 Seconds)
Minimum setting is 10 seconds and
Maximum setting is 240 seconds.
Talk Time between the tenant and
visitor. The talk time is also a
hang-up time.
02
OPEN INTERVAL RELAY 1 and
RELAY 2
(Default setting is 012 Seconds)
Minimum setting is 04 seconds and
Maximum setting is 99 seconds.
Unlock Time for Door 1 and Door 2.
Step 1 Log on to programming mode (see section 3.1). The display shows
Step 2 Enter Function code 00, then press #, the display shows
Step 3 Enter the new 4-digit Master Code then press # the display shows
If you press * the display shows
Ignore the message, and your existing Master Code will remain in the system. Step 4 Select another Function Code to program different field from the table or
press *to exit the programming mode and the display shows
Step 1 Log on to programming mode (see section 3.1). The display shows
Step 2 Enter Function code 01, then press #, the display shows
Step3 Enter the talk time (10-240 seconds) then press #, the display shows
Step 4 Select another Function Code to program different field from the table or
press *to exit the programming mode.
Step 1 Log on to programming mode (see section 3.1). The display shows
Step 2 Enter Function code 02, then press #, the display shows
Step 3 Enter 1 for relay 1 (door 1) or 2 for relay 2 (door 2) then press #, the
display shows
Pach and Company Chapter 3 Page 9 AeGIS 9000P Series PROGRAMMING
FUNCTION CODE LOCAL PROGRAMMING
SELECT PROGRAM ENTER: _ _ PRESS #
MASTER CODE: 0000 NEW: _ _ _ _ # ENT
SELECT PROGRAM ENTER: _ _ PRESS #
** CODE ERROR NOTHING CHANGED!
DIR # USED: XXXX
Please Wait . . . .
SELECT PROGRAM ENTER: _ _ PRESS #
TALK TIME, 10-240 ENTER: _ _ PRESS #
SELECT PROGRAM ENTER: _ _ PRESS #
SELECT PROGRAM ENTER: _ _ PRESS #
Set which Relay? (1 or 2): _
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