WI-FI SURVEILLANCE CAMERA
SOKL 1920 B2
WI-FI SURVEILLANCE CAMERA
Assembly, operating and safety instructions
IAN 289836
GB/IE/NI Assembly, operating and safety instructions Page 5
A
3 4 5
6
21
7
B
C
C1
13 12 11
10
89a9b
14 15 16 17 18 19
24 23 22 21 20
Camera observation /
Vidéo surveillance /
Camerabewaking /
Kameraüberwachung
C2
2,5 m
1/4”
ø6mm
5/8”
ø16mm
1/4”
ø6mm
ø6mm
1/4”
PIR
5 m
90°
D
E
F
D1 D2 D3
Ø 16 mm, 5/8”Ø 6 mm, 1/4”
x3
22
G
x3
5 14 15 1716 18
20
Router+Ethernet
RJ45
Warning remarks and symbols used ..................................... Page 6
Introduction ............................................................. Page 6
Intended use ............................................................ Page 6
Scope of delivery ........................................................ Page 7
You will need............................................................ Page 7
Description of parts ...................................................... Page 7
Technical data ........................................................... Page 7
Safety information ...................................................... Page 8
Trademark notices....................................................... Page 12
Assembly hints (Fig. C) ................................................... Page 12
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 13
Camera setup (via the app) .............................................. Page 19
Troubleshooting ......................................................... Page 26
Glossary ................................................................ Page 27
Cleaning and care ....................................................... Page 27
Disposal................................................................. Page 28
Simplified EU declaration of conformity .................................. Page 28
Warranty ............................................................... Page 28
NOTE: This WiFi surveillance camera comes with a number of accessories. The WiFi surveillance
camera is referred to as "Product" in this manual. Components such as the "camera" or the "power
adaptor" are for reasons of clarity sometimes indicated individually.
5 GB/IE/NI
Warning remarks and
symbols used
The following warnings are used in this manual:
DANGER! This symbol with the signal
word "Danger" indicates a hazard
with a high level of risk which, if not
avoided, will result in serious injury or
death.
WARNING! This symbol with the
signal word "Warning" indicates a
hazard with a medium level of risk
which, if not avoided, could result in
serious injury or death.
CAUTION! This symbol with the signal
word "Caution" indicates a hazard with
a low level of risk which, if not avoided,
could result in minor or moderate injury.
NOTE: This symbol with the signal
word "Note" provides additional useful
information.
Never leave children unattended with
packaging materials or the product.
Dust-tight and protected against
powerful water jets.
Protection class II. The power
adaptor has a double insulation.
Protection class III. The
surveillance camera (excluding the
power adaptor) is to be supplied
from a safety extra-low voltage (SELV)
power source.
Direct current / voltage
Alternating current / voltage
WI-FI SURVEILLANCE CAMERA
Introduction
We congratulate you on the purchase of your
new product. You have chosen a high quality
product. The instructions for use are part of the
product. They contain important information
concerning safety, use and disposal. Before using
the product, please familiarise yourself with all
of the safety information and instructions for use.
Only use the product as described and for the
specified applications. If you pass the product on
to anyone else, please ensure that you also pass
on all the documentation with it.
Intended use
This WiFi surveillance camera is an information
technology device. This product is only intended
for private surveillance of house entrances,
garages, etc. Do not use it for industrial or
commercial purposes. The camera is suitable
for outdoor use, however the power adaptor
should only be connected to an indoor power
supply. This product should only be used in
moderate climate, use in tropical climate is not
recommended.
Any other use not mentioned in these instructions
may cause a damage to the product or create a
serious risk of injury.
The manufacturer accepts no liability for
damages caused by improper use.
Under certain circumstances, video recording
may be prohibited by law. This product should be
used only in compliance with all applicable laws
and regulations of the place of residence.
The integrated IR light-emitting diodes are
special lights and are only used to illuminate
the recording area. They are not suitable for
household lighting.
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NOTE: This product is designed for
monitoring objects and items, but it can not
guarantee complete protection of your home.
Scope of delivery
After unpacking the product, check if the delivery
is complete and if all parts are in good condition.
Remove all packing materials before use.
Please contact customer service if parts are
missing or damaged.
1 x Wi-Fi surveillance camera with wall
mounting bracket
1 x Power over Ethernet (PoE) adaptor cable
1 x WiFi antenna
1 x power adaptor (AC/DC)
3 x screws
3 x wall plugs
1 x Wall mounting template / drill pattern
1 x CD with assembly, operating and safety
instructions
1 x Under surveillance sticker
1 x Quick start guide
1 x Instruction manual
You will need
Ethernet cable
Wi-Fi router (2.4 Ghz 802.11b/g/n)
microSD card (up to 128 GB)
iOS device with iOS 7.0 or above or Android
device with Android 4.4X or above
Tools
Electric drill
Cross-head screwdriver
Ø 6 mm (1/4”) masonry drill bit
Ø 16 mm (5/8”) masonry drill bit
Sealing compound e.g. silicone
Description of parts
Before reading, unfold the page containing the
illustrations and familiar yourself with all functions
of the product.
Fig. A and B:
Wi-Fi surveillance camera
1
PIR motion detector
2
Red LED
3
Green LED
4
Camera connection cable
5
Antenna
6
Recess in the wall mounting
7
Wall mounting
8
RESET button
9a
(situated behind the cover)
microSD card holder
9b
(situated behind the cover)
10
Microphone
Union nut
11
IR LEDs
12
Lens
13
Connection port for the camera connection
14
cable
15
PoE adaptor cable (Power over Ethernet)
16
Connection port (for the Ethernet cable to
the router)
17
Connection power adaptor
18
Power adaptor
19
Wall mounting template / drill pattern
20
Screws
21
Quick start guide and instruction manual
22
Wall plugs
23
CD with assembly, operating and safety
instructions
24
Under surveillance sticker
Technical data
Camera
Input voltage / current 5 V
Resolution Full HD 1920 x
Recording frame rate up to 15 fps
Image compression H.264
Picture angle H 110° +/– 5°,
Motion detector 90° x 5 m
, 1.5 A
1080p
V 60° +/– 5°
7 GB/IE/NI
Infrared range 8 IR LEDs up to 15m
range
Min. illumination 1-8 lux
Light source environment Indoor (50 Hz)
Indoor (60 Hz)
Outdoor
Protection class
IP rating IP66
Operating temperature -10 °C to +50 °C
Operation humidity 40 to 80 % RH
Storage temperature -20 °C to +60 °C
Storage humidity 20 to 90 % RH
Dimensions (Ø x T) approx. 6.2 x 10.7cm
Image sensor 2 MegaPixel,
Focal length 4.0 mm (± 5 %)
Weight approx. 600 g
Camera cable length approx. 50 cm
Local storage microSD card up
WiFi frequency band 2.412 to 2.472 GHz
Max. transmitted power 17.58 dBm
III/
1/3”CMOS
to 128 GB (not
provided)
Supported smart devices
iOS device with iOS 7.0 or above
Android device with Android 4.4X or above
Hardware requirement: 1.5 GHz dual core
or above
Internal memory: 1 GB or above internal
memory
The specification and design may be changed
without notification.
Safety information
Before using the product, familiarise yourself
with all of the safety information and
instructions for use! When passing this product
on to others, also include all the documents!
In the case of damage resulting from noncompliance with these operating instructions the
guarantee claim becomes invalid! No liability is
accepted for consequential damage! In the case
of material damage or personal injury caused
by incorrect handling or non-compliance with the
safety instructions, no liability is accepted!
Network
Network connection Ethernet (10/100
Base-T/Base-TX)
Wi-Fi 802.11 b/g/n
Network protocols TCP/IP, UDP, SMTP,
NTP, DHCP, ARP
Security WPA/WPA2/WPA2-
PSK
Suggested bandwidth 1 Mbps or above
Power adaptor
Manufacturer Kuantech (Beihai) Co., Ltd
Model number KSAS7R50500150HK
Input voltage/
frequency
Input current 0.25 A
Output voltage 5 V
Output current 1.5 A
Protection class
8 GB/IE/NI
100-240 V∼, 50/60 Hz
II/
Children and persons with limitations
m WARNING! DANGER OF
DEATH AND ACCIDENTS FOR
TODDLERS AND CHILDREN!
Never leave children unsupervised with the
packaging material. The packaging material
represents a danger of suffocation. Children
frequently underestimate the dangers. Please
keep children away from the product at all times.
m DANGER TO LIFE! During installation,
keep children away from the area
in which you are working. A large
number of screws and other small
parts are included within the scope
of delivery. These may prove lifethreatening if swallowed or inhaled.
This product may be used by children aged
8 years and up, as well as by persons
with reduced physical, sensory or mental
capacities, or lacking experience and / or
knowledge, when supervised or instructed
in the safe use of the product and they
understand the associated risks.
Safety instructions
m DANGER! Risk of electric shock! Do
not attempt to repair the product
yourself. In case of mal function,
repairs are to be conducted by
qualified personnel only.
m WARNING! Risk of injury!
To prevent injury, the camera must
be securely attached to a wall in
accordance with the installation
instructions ("Installing the camera"
section).
m WARNING! Risk of electric shock!
During cleaning or operation do not
immerse the electrical parts of the
camera and the power adaptor in
water or other liquids. Never hold
the camera and the power adaptor
under running water.
m WARNING! Risk of electric shock!
Never use a damaged product.
Disconnect the product from the
power supply and contact your
retailer if it is damaged.
m DANGER! Only use this product with
the supplied power adaptor.
The product should only be supplied
with a SELV (Safety Extra Low Voltage)
corresponding to the marking on the camera
and on the power adaptor.
Before connecting the power adaptor to the
power supply, check that the voltage and
current rating corresponds with the power
supply details shown on the power adaptor
rating label.
The camera is classified as protection class III
and therefore operates with a completely safe
voltage range. The power adaptor is classified
as protection class II.
To avoid damaging the cord, do not squeeze,
bend or chafe it on sharp edges. Keep it
away from hot surfaces and open flames as
well.
Lay out the cord in such a way that no
unintentional pulling or tripping over is
possible. Keep the power adaptor and its cord
out of reach of children.
Do not use the power adaptor with wet hands.
Do not touch the power adaptor with wet
hands.
m WARNING! Do not open the power
adaptor casing under any circumstances. Do
not insert any objects into the inside of the
casing.
Do not pull the power adaptor out of the
electrical outlet by the connection cord and
do not wrap the connection cord around
the product. Connect the power adaptor to
an easily reachable electrical outlet so that
in case of an emergency the product can
be unplugged immediately. Pull the power
adaptor out of the power supply to completely
switch off the product.
The power adaptor continues to draw a
small amount of electricity, even without the
camera being operated, as long as the power
adaptor is connected to the mains network.
To completely switch off the power adaptor, it
must be disconnected from the mains network.
Do not hang any objects on the product, even
if it is only decoration.
Disconnect the power adaptor from the power
supply when not in use and before cleaning.
Do not drop the product or subject it to
physical shock.
If smoke or unusual sounds are observed,
immediately unplug the power adaptor from
the power supply. Have the product and the
power adaptor checked by a specialist before
using it again.
The power adaptor shall not be covered.
The power adaptor shall not be exposed to
dripping or splashing water.
Cables have to be laid securely.
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Do not aim the camera directly into the sun or
at other intense light sources that could affect
the image quality, and also shorten the service
life of the image sensor.
m WARNING! Do not install the product
near flammable gases or potentially
explosives areas (e.g.paint shops)
with the wireless transmitter on, as
the radio waves emitted could cause
explosions and fire.
If you have any doubt about installation/use
of this product, consult a qualified person.
The camera must be securely fixed to the
mounting surface using the screws and wall
plugs supplied. The screws and wall plugs
supplied are suitable for “masonry” only.
Other fixings not supplied and must be
purchased.
m Attention: Make sure not to drill into
any pipes or mains cables beneath
the mounting surface. Use a voltage/
metal detector.
The fixing points selected must be capable of
supporting the full weight of the product.
Make sure that the location planned for the
installation of the camera is well ventilated.
m DANGER! Radio interference!
Switch the product off on aeroplanes, in
hospitals, service rooms, or near medical
electronic systems. The wireless signals
transmitted could impact the functionality of
sensitive electronics.
Keep the product at least 20 cm from
pacemakers or implantable cardioverter
defibrillators, as the electromagnetic radiation
may impair the functionality of pacemakers.
The radio waves transmitted could cause
interference in hearing aids.
Do not place the product near flammable
gases or potentially explosives areas
(e.g. paint shops) with the wireless
components on, as the radio waves emitted
can cause explosions and fire.
The range of the radio waves varies by
environmental conditions. When using the
wireless data transmission, unauthorised third
parties receiving the data cannot be excluded.
Wireless systems are exposed to interference
of telephones, microwaves, as well as other
electronic devices operating in the 2.4 GHz
range. Maintain a minimum distance of
3metres from such devices during installation
and operation.
Do not use the product in a complex
environment. The obstruction might affect
the electromagnetic wave and influence
the receiving range. Wall, trees and other
surroundings might absorb, reflect the
electromagnetic wave, and influence the
receiving range.
The OWIM GmbH & Co KG is not
responsible for interference with radios or
televisions due to unauthorised modification of
the product.
The OWIM GmbH & Co KG further assumes
no liability for using or replacing cables
and products not distributed by OWIM.
The user of the product is fully responsible
for correcting interference caused by such
unauthorised modification of the product, as
well as replacement of such products.
IP Code (Ingress Protection)
IP Code (Ingress Protection) indicates degrees of
protection provided by product enclosure against
access to hazardous parts, ingress of objects
and/or against ingress of water. The camera
has been classified as IP66 and is completely
protected against entry of dust and against
powerful water jets from any direction.
10 GB/IE/NI
The IP66 rating is only guaranteed when the
camera is properly installed and memory card
slot cover closed.
m DANGER! Risk of electric shock! The
power adaptor is not waterproof and
should only be used indoors. Only the
camera has the IP66 rating.
Protection of the personal
rights of other persons
Copyright
Right of persons on their own picture:
The publication of images without the consent
of the people visible in images is a felony in
many countries.
The German copyright law provides that
images may be published without the consent
of the persons concerned, if the persons
appear merely as an accessory next to a
landscape or any other location. Whether a
person is only an accessory depends on the
circumstances of the particular case.
For reasons of legal certainty, inform people
who are within the recording area of the
camera about the camera's presence (see
"Notice requirement").
If it can be established that a person was
at a certain place at a certain time, there is
a personal identifiability. Another example:
Identification via personal vehicle license
plates.
Avoid allowing personal identifiability of
persons.
Workplace
Monitoring of workers in the workplace is a
felony in many countries.
Particularly in Germany, there are strict
requirements for the protection of employees.
As an employer, do not use surveillance
cameras in the workplace or seek legal advice
to completely rule out potential infringement.
Road traffic
Right of persons on their personal identifiability.
Violating the right of individuals to their
personal identifiability is a felony in many
countries.
If you must direct the product toward road
traffic due to present conditions: Select the
location and shooting range of the camera so
that road users cannot be identified by vehicle
license plates or markings on the vehicle.
Privacy
Right of persons to their privacy.
Violating the privacy of others is an offense in
many countries.
Do not point the product at doors, windows or
the garden of your neighbouring apartment.
This is not allowed even if it is visible from
public locations or your own home.
Personal identifiability
Right of persons on their personal identifiability.
Violating the right of individuals to their
personal identifiability is a felony in many
countries.
Notice requirement
If you cannot rule out identification of people
in the camera's recording area: On all
access routes to the recording area, post
clearly visible notices informing about the
presence of a surveillance camera. The note
must be written in the national language(s)
of the respective country. To do so, you
may, for example, utilize the supplied Under
surveillance sticker
For possible violations of third party rights,
always observe the legal regulations of the
respective country of use.
24
.
11 GB/IE/NI
Trademark notices
iOS and Apple are registered trademarks of
Apple Inc. in the USA and other countries.
App Store is a registered trademark of
AppleInc.
Android, Gmail and Google Play are
registered trademarks of Google Inc.
Windows and Windows 7 / 8 / 10 / XP
are registered trademarks of Microsoft
Corporation in the USA and other countries.
Other names, trademarks and products listed
in these instructions are the property of the
respective owners and may be protected.
Assembly hints (Fig. C)
Install camera(s) so they are facing areas
where people have to walk through to
approach your home regardless of where
they are headed. A good idea is to place
a camera overlooking the front door to
capture an image of anyone approaching it.
Such position could be used to check if you
have parcels delivered to your door or if the
potential intruder knocks or rings the doorbell
to see if anyone is at home.
Walk around your house. Assess where
intruders are most likely to approach to
enter, and what path they would take. Most
intruders enter the home through poorly
observable doors and windows. Hence it is
recommended to install the camera(s) near
those areas.
When installing camera(s) it is important to
keep the front and backyard as well-lit as
possible for ideal night vision and the ability
to detect motion.
Make sure the installation location does not
have reflective surfaces or objects too close to
the camera.
Avoiding false triggers
(see "Sensitivity Setting"
tables below)
A tree, shrub or foliage that is blown
by the wind – position the camera(s) so
wind-blown objects are out of the camera’s
view or use the camera motion detection mask
settings to exclude these areas from detection.
People moving along sidewalks or
streets that are close to your home –
aim the camera and use the motion detection
mask settings to ensure only legitimate threats
are triggering events. The camera has to
be set up in a way that public traffic areas
cannot be recorded. For this, the alignment
of the camera and the masking function (see
"Motion Mask") of the camera have to set up
correspondingly.
Vehicles moving in the background –
aim the camera so as to avoid movement in
the background or use the motion detection
mask settings to stop detection of vehicles
in the street. The camera has to be set up
in a way that public traffic areas cannot be
recorded.
For this, the alignment of the camera and the
masking function (see "Motion Mask") of the
camera have to set up correspondingly.
Movement or light reflected off
smooth surfaces such as glass – adjust
the sensitivity level and/or avoid pointing the
camera directly at glass surfaces.
"Motion Mask" in
12 GB/IE/NI
Getting started
Before proceeding with camera installation, we
advice to establish the connection with the router
first. Before installing the product in a desired
location, check the connection to verify whether
no electromagnetic disturbances exist in the area.
1. Installing the microSD card
(not included)
If you intend to record videos, install a microSD
memory card before mounting the camera.
Open the microSD card holder
Push in the microSD card against the spring,
pins down, until it locks in place.
Removing the microSD card: First gently push
the card in and then pull it out.
NOTE: During operation keep the microSD
card holder
water might enter the product.
NOTE: We recommend to use a Class 10
rated microSD card or higher. A low speed card
can be damaged during high speed FHD (full
high definition) recording.
cover closed at all times, or the
9b
2. Installing the camera
NOTE: For installation and alignment of the
camera all laws of the country of usage have
to be observed.
NOTE: Cordless systems are exposed to
interference of telephones, microwaves, as well
as other electronic devices operating in the
2.4GHz range. Maintain a minimum distance
of 3metres from those devices during installation
and operation.
9b
cover.
NOTE: Install the camera at a height and
position at which it cannot be reached without
aid. Proceed likewise with the splitter and Ethernet
cable. It is suggested to install the camera at least
2.5metres above the ground(Fig.C1).
Stick the wall mounting template
wall, eave or ceiling using the duct tape (not
provided) in the desired mounting position.
Drill 3 mounting holes (Ø 6 mm, 1/4”)
(Fig.D1). Drill 1 hole (Ø 16 mm, 5/8”) in the
wall for use as a cable guide (Fig.D2).
Insert the wall plugs
holes (Fig.D3).
Loosen the union nut
mounting
Pull the camera connection cable
the cable hole (Fig. E).
Use sealing compound (e.g. silicone, not
provided) to seal the cable hole.
Place the wall mounting
Fix the wall mounting8 to the mounting
surface using the screws
Adjust the camera angle to the desired
position. Tighten the union nut
Mark the area under surveillance with the
provided Under surveillance sticker
NOTE: If the cable hole has to be located
away from the wall mounting
can feed the camera connection cable5
through the camera's recess in the wall mounting
.
7
angle for easier installation.
8
into the mounting
22
11
Adjust the wall
.
8
20
8
on the
19
5
through
against the wall.
provided (Fig.F).
11
.
24
.
location, you
13 GB/IE/NI
3. Connecting the cables (Fig. G)
into an
5
into its
17
Plug the camera connection cable
connection port
15
.
14
on the PoE adaptor cable
Connect the plug of the power adaptor
the connection for the power adaptor
Plug the power adaptor
18
appropriate indoor power supply.
NOTE: The red LED
3
indicates that the
product is connected to the power supply.
18
to
.
4. Router (Fig. G)
NOTE: Before you can use the camera
wirelessly, it must be set up through a cable
connection.
Preparation:
–Check if your router (not included) has an
active internet connection.
–Connect your smart device with the router.
–Read your router's instruction manual, if
needed.
Connect the Ethernet cable (not included) to a
free slot on the router.
Connect the other end of the Ethernet cable
into the connection port
16
of the PoE
adaptor cable15.
NOTE: The green LED
4
indicates that the
product is connected to the router.
NOTE: The camera needs about 1 minute of
a startup time after it is powered on. The product
is ready for setup when the green LED
4
flashes
continuously.
5. Configuring a new camera
Download and install the "Silvercrest IP Cam
S-K 1920" application on your smart device.
The application is available in the App Store
for iOS devices and in the Google Play
store for Android devices.
Alternatively scan the appropriate QR code
for your smart device operating system:
TM
Open the application on your smart device
and tap
icon to add the camera.
NOTE: Follow the installation steps of the
app during Wi-Fi setup.
Select "Outdoor Camera".
Tap "Configure a new Camera".
Tap "Next".
Tap "Next". The application searches for the
camera by its identification code (DID).
NOTE: The DID code is located under the
QR code sticker on the main unit (near to the
rating plate).
Once the camera has been found, assign a
name to the camera and set a new admin
password.
NOTE: For your own privacy and safety, you
are required to setup a secure 12-digit password
consisting of uppercase and lowercase letters,
numbers, and special characters. Keep the
password well for future need.
The setup process brings you to the Wi-Fi
connection setup.
The Wi-Fi router default password is usually
labelled at the back of the router. If you have
®
changed the default password to a custom
one, make sure the password is correct before
you start the Wi-Fi setup of the camera.
14 GB/IE/NI
NOTE: If the camera cannot be found,
it may have been already added. Go to the
"Connecting an existing camera" section. Input
the DID code manually or use the QR code scan.
Then, input the correct security password (same
password as from the initial configuration). If
there is still no connection found, reset the camera
by pressing the RESET button
Afterwards, follow the on-screen instructions of
the app to reset the camera.
9a
for 5 seconds.
7. UGRS Player
The "UGRS" Windows program is provided
for viewing cameras on Windows operating
system.
In order to use the product with your PC, the
UGRS player needs to be installed on the PC
first. UGRS can be either
–installed via the provided CD
–downloaded from the Lidl service website.
Refer to below steps for doing so.
23
or
6. Connecting an existing camera
Open the application on your smart device
and tap
NOTE: Follow the installation steps of the
app during Wi-Fi setup.
Select "Outdoor Camera".
Tap "Connect an existing camera".
Type in the camera name.
Type in the DID code, or tap
the QR code located on the bottom side of
the camera.
Confirm the selection by tapping "Next".
Type in the password. Tap "Next".
NOTE: If you plan to connect to an existing
camera with a different smart device, use the
same login credentials (name/password) as set
on the first smart device.
icon to connect to the camera.
icon to scan
Step 1: Log on to the Lidl service website
(www.lidl-service.com). Type the product
number (IAN 289836) into the search box
and click on "Search".
Step 2: Download following 2 files:
–UGRSPlayer-V2.3.6_EN.zip
–UGRSPlayer-V2.3.6_EN.z01.zip
15 GB/IE/NI
Step 3: Create a new folder on
the desktop of your PC. Move both
downloaded files into the same folder!
NOTE: If no unzip shareware has been
installed on your PC yet, follow step 3.1 to
download WinZip at: http://www.winzip.com/
win/en/downwz.html. If WinZip or similar
shareware should be installed on your PC
already, go directly to step 4.
Step 3.1: On the official WinZip website,
click on "Download your 21-day free trial
now" to receive a 21-day free trial after
software installation.
Step 4: After installing WinZip, unzip the
file "UGRSPlayer-V2.3.6_EN.z01.zip".
Step 5: Double click on
"UGRSPlayer-V2.3.6_EN.zip" to start
decompressing the file. The UGRS
installation software (UGRSPlayer-V2.3.6-2
folder) will be available when the unzipping
process has ended.
Step 6: Double click on the "Setup.
exe" file inside the folder to start the UGRS
player software installation process.
The "UGRS2 Player" icon appears on the
desktop of your PC. You can now open the
program from the desktop.
For more details on the setup of the UGRS
player, please refer to the "Getting started to
setup the UGRS installation" and "Steps to run
the Compatibility Mode" sections.
For configuring and setting up the camera,
download and install the "SilverCrest IP Cam
S-K 1920" app on your Android or iOS smart
devices.
Use the "SilverCrest IP Cam S-K 1920" app
to configure the camera, changing password
and setting up Wi-Fi connection before using
the "UGRS" Windows program on PC.
The UGRS Player can run on Windows XP,
Windows 7 / 8 and Windows 10. Use
the "Steps to run the Compatibility Mode
(Windows)" section as a guide to activate the
UGRS Player.
16 GB/IE/NI
Getting started to setup the UGRS
installation
Load the CD into the CD ROM drive or
execute the downloaded UGRS software file.
Double click "Setup-OMGuardService" to
install the program.
Open the program from the desktop when you
have finished the installation.
Steps to run the Compatibility Mode
(Windows)
NOTE: This setting is necessary for a stable
program operation.
Installing the UGRS Player on a
Windows PC: Follow the steps in "Getting
started to setup the UGRS installation" section.
Right click on the U icon on the desktop.
In "Properties", select the "Compatibility"
tag.
Check "Run this program in compatibility
mode"
Pack 3)"
on "Apply"
Click on the UGRS Player icon on desktop
to execute the program in compatibility
mode.
. Select "Windows XP (Service
from the drop down list. Click
and then "OK" .
Select "Properties" from the popup list.
17 GB/IE/NI
Setting up a connection with the
surveillance camera (via PC)
Enter the camera's DID manually. The DID
code is located under the QR code sticker
on the main unit (near to the rating plate).
Enter your security code.
Press the "Start" button to connect and view
the camera.
Press the "Stop" button to quit the
connection with the camera.
Press the "Record" button to start recording
to PC.
Press the "Snapshot" button to take
snapshots of the streaming video.
You can set up the length of time of every
video footage by inputting numbers of
minutes in the box.
You can set your preferred video recording
path.
8. Android device hardware
decoding
This function helps to improve the video
streaming quality for Full HD 1080p on
Android device.
Tap the "i" info icon at the right bottom
corner on the app. Select "Video hardware
acceleration".
This can help to have hardware decoded to
boost up the video performance.
18 GB/IE/NI
Camera setup (via the app)
NOTE: The presentation differs slightly between the two operating systems, iOS and Android, in
some parts. The description of the main screen is combined for both systems; the advanced setup menu
is described separately for each operating system.
iOS
Android
19 GB/IE/NI
1. Live view
Tap
to enter the live view mode. Depending on the network speed and/or connection
status, it may take a while to load the live view.
Snapshot
Mute / Unmute
Record
Night View
Auto / Night
View Off
Arm / Disarm
NOTE: Once the smart device was paired, the user can have external access to live view and
camera settings using also different Wi-Fi network or 3G/4G (LTE) cellular network. If you decide to
use 3G or 4G (LTE) cellular network, excessive amount of fees may be billed by the operator. Contact
your operator for more details.
Tap to take a screenshot. The pictures are saved in your smart device
gallery.
Tap to mute/unmute audio in live view mode. Make sure the smart
device itself is not muted.
The audio is being recorded even if the camera has been set to
"mute" mode.
Tap to record a 1 minute video. The red record icon appears on
the screen and the green LED
stopped in the meantime. It stops automatically after 1 minute. The
recordings are saved in the "Event" section.
Tap to enable/disable automatic infrared vision for a night mode
(black & white).
Arm the camera to start detecting/recording/sending push
notifications when you are away. Disarm the function when you do
not want the camera to mail data to you.
4
flashes. The recording cannot be
1. Adding new camera
Tap "Add Device" icon to add a new or existing camera (see "Configuring a new camera " or
"Connecting an existing camera" section.
2. Deleting the camera
Tap "Edit Settings" and then "Delete". Confirm deleting the camera by tapping "Yes".
3. Viewing recorded videos (playback function)
Tap "Edit Settings" and then "Event". Set the time and day of the recorded event(s) for playback
and confirm by tapping "OK". Now select the event from the list to play the recording.
Alternatively you can download the desired video by pressing the
from your device video player.
icon to watch it directly
4. Advanced settings
Tap "Edit Settings" and then "Settings".
Tap "Advanced" and type in the admin password set during the configuration process.
NOTE: When there are multiple users logged on to the camera, only the first user logged in acts as
an admin and has access to advanced settings.
20 GB/IE/NI
Advanced settings for an iOS system:
Admin Password
The Admin Password is intended to access the advanced settings.
Device Security Code
PASSWORD
SETTINGS
The Device Security Code is intended to access the camera's live view
only.
NOTE: By default, both above listed passwords are the same as the
password set during the initial configuration. A reset clears all the assigned
passwords. The camera must then be reinstalled.
Time Zone
Set a GMT time zone at your location.
TIME SETTINGS
VIDEO
SETTINGS
WI-FI SETTINGS
Daylight Saving
Time Stamp
Change the location and the colour of the time stamp tab.
Video Quality
Set the video quality. The better the quality, the larger the file size of the
recorded video.
Environment Mode
Select the surrounding environment type based on the frequency of the
electrical network:
1. 50 Hz – intended for indoor surveillance for Europe.
2. 60 Hz – intended for indoor surveillance for North America.
3. Outdoor – intended for outdoor surveillance around the globe.
NOTE: Incorrect settings might cause image flickering.
Low Light Enhancement
This function is intended for improving the night video quality by setting
5 different light levels (5 = brightest).
Image Orientation
This function is intended to change screen orientation. When the camera
is installed on a ceiling, make sure to select the "Flip" option.
Choose the Wi-Fi network for wireless connection with the camera.
NOTE: The camera can only connect to a 2.4 GHz (802.11b/g/n)
frequency band Wi-Fi router.
SENSITIVITY
SETTING
Detect Mode
Set camera's detection mode:
1. Off
2. PIR Enable – Select to use built-in PIR motion detector
2
for biotic
activities motion detection. The PIR will only track and detect (body)
heat generated by an animal or a vehicle. Human beings are also
detected by the sensor.
21 GB/IE/NI
SENSITIVITY
SETTING
PUSH NOTIFY
SETTINGS
E-MAIL SETTING
3. Software – Select to use software detection algorithm for motion
triggered recording factor. The software algorithm will track and
detect all minor/major movements that cause changes of picture.
Motion Detection
Set the sensitivity of motion detection during day and night.
Motion Mask
Choose the image areas which should not detect motion.
NOTE: The above 2 options are available only if "Software" mode is
selected.
This feature is used to send a notification prompt to the user when motion is
detected by the camera. Detected events are saved on the microSD card and
are displayed in the "Events" list.
Notify Enable
Enable/disable push notification to your smart device.
Notification Name
Set the name of the camera used to send the push notification.
NOTE: If the push notifications do not work, go to notifications settings on
your smart device and enable notifications for this app:
Settings
After the setting is finished, launch the live view and check if the changes have
been applied.
This feature is used to send e-mails to the preset e-mail account.
purpose. If you do not have a Gmail account, please register a Gmail account
first.
The user is required to type in the Transmitting e-mail account, Password and
Receiving email account.
e-mail receiver account. Images or video will not be included in the e-mail.
When receiving an alert: Go to your "SilverCrest IP CAM S-K 1920" App to
load the live view of your surveillance camera's monitoring area to check if there
has been an incident (e.g. burglar inside your house).
Notifications Silvercrest IP CAM S-K 1920 Allow Notifications.
E-mail Alert Enable
Enable/disable e-mail alert messages.
E-mail
Setup the e-mail account for the e-mail alert.
Transmitting e-mail account & Password: Input your email address that
you wish to send from, e.g. JohnDoe@gmail.com.
Receiving e-mail account: Input the email address at which you wish to
receive, e.g. JohnDoe@gmail.com.
NOTE: Transmitting email account needs to use Gmail for email sending
NOTE: Activate the "Use SSL" check box to transmit the data in encryption.
NOTE: Gmail SMTP server (e-mail server) and port is set by default.
NOTE: The e-mail notification system will only send alert notices to your
22 GB/IE/NI
SD Card Format
Delete all the stored data.
Overwrite SD Card
SD CARD
SETTINGS
ABOUT DEVICE
Advanced settings for an Android system:
Base settings
Activate this function to automatically start overwriting the oldest data
when the microSD card capacity is insufficient.
NOTE: Back up your video files before formatting the microSD card.
NOTE: To prevent the microSD card from becoming corrupted, reformat the
microSD card from time to time.
Device Information
Display device information:
Model
FW Version
MCU Version
Total size – total size of the microSD card storage
Free size – the size of the free microSD card storage
Admin Password
The Admin Password is intended to access the advanced settings.
Device Security Code
The Device Security Code is intended to access the camera's live view
only.
Time Zone
Set a GMT time zone at your location.
Wi-Fi settings
Choose the Wi-Fi network for wireless connection with the camera.
NOTE: The camera can only connect to a 2.4 GHz (802.11b/g/n)
frequency band Wi-Fi router.
Time Stamp
Change the location and the colour of the time stamp tab.
E-mail
Setup the e-mail account for the e-mail alert.
Transmitting e-mail account & Password: Input your email address that
you wish to send from, e.g. JohnDoe@gmail.com.
Receiving e-mail account: Input the email address at which you wish to
receive, e.g. JohnDoe@gmail.com.
NOTE: Transmitting email account needs to use Gmail for email sending
purpose. If you do not have a Gmail account, please register a Gmail account
first.
NOTE: Activate the "Use SSL" check box to transmit the data in encryption.
NOTE: Gmail SMTP server (e-mail server) and port is set by default.
The user is required to type in the Transmitting e-mail account, Password and
Receiving email account.
23 GB/IE/NI
Base settings
Video settings
Sensitivity
setting
NOTE: The e-mail notification system will only send alert notices to your
e-mail receiver account. Images or video will not be included in the e-mail.
When receiving an alert: Go to your "SilverCrest IP CAM S-K 1920" App to
load the live view of your surveillance camera's monitoring area to check if there
has been an incident (e.g. burglar inside your house).
Video Quality
Set the video quality. The better the quality, the larger the file size of the
recorded video.
Environment Mode
Select the surrounding environment type based on the frequency of the
electrical network:
1. 50 Hz – intended for indoor surveillance for Europe.
2. 60 Hz – intended for indoor surveillance for North America.
3. Outdoor – intended for outdoor surveillance around the globe.
NOTE: Incorrect settings might cause image flickering.
Low Light Enhancement
This function is intended for improving the night video quality by setting
5 different light levels (5 = brightest).
Image Orientation
This function is intended to change screen orientation. When the camera
is installed on a ceiling, make sure to select the "Flip" option.
Detect Mode
Set camera's detection mode:
1. Off
2. PIR Enable – Select to use built-in PIR motion detector
2
for biotic
activities motion detection. The PIR will only track and detect (body)
heat generated by an animal or a vehicle. Human beings can also
trigger the sensor.
3. Software – Select to use software detection algorithm for motion
triggered recording factor. The software algorithm will track and
detect all minor/major movements that cause changes of picture.
Motion Detection
Set the sensitivity of motion detection during day and night.
Motion Mask
Choose the image areas which should not detect motion.
NOTE: The above 2 options are available only if "Software" mode is
selected.
MicroSD card
settings
24 GB/IE/NI
Format microSD card
Delete all the stored data.
Overwrite microSD card
Activate this function to automatically start overwriting the oldest data
when the microSD card capacity is insufficient.
NOTE: Back up your video files before formatting the microSD card.
MicroSD card
settings
Device settings
1. Reconnect
Tap "Reconnect" to reconnect with the camera. Live snapshot appears on the screen.
2. 4 Way
This function is also already available for a registered camera. Tap "4 Way" and select
cameras to display live video from multiple cameras. There are 4 live views displayed on
1 screen.
This feature is only available when you have more than 1 camera added on the list.
Tap on the live stream you would like to zoom and access the additional functions.
Double tap to return to main screen with 4 live views.
3. Info
Tap "Info" to access the following settings:
NOTE: To prevent the microSD card from becoming corrupted, reformat the
microSD card from time to time.
Device Information
Displays information about the product:
Version – version of the application
Model – model number
FW Version
MCU Version
Total size – total size of the microSD card storage
Free size – the size of the free microSD card storage
Setup PIN
Lock
About
Notifications
Video
Hardware
Acceleration
NOTE: This camera does not have a default password. A password is created by the user during
the camera configuration. If the password is forgotten, the application needs to be reinstalled.
Use the PIN lock to protect the product from unauthorized access.
Each time the application is opened, it prompts the user to enter 4-digit
pin code.
Information about application version.
Choose if notifications should be enabled.
NOTE: Feature available only for Android devices.
Choose if video hardware acceleration should be enabled.
NOTE: Feature available only for Android devices.
25 GB/IE/NI
Troubleshooting
The application
cannot find the
camera
No image
appears
Poor image
quality
Image flickers Make sure to select the appropriate "Environment Mode" setting.
Motion detection
is not working
properly
Cannot record
video clips
E-mail alert is not
working
White spots
appear at night
time shooting
Make sure your home network supports the DHCP protocol.
Make sure the router/Wi-Fi router and the camera is on.
Make sure the camera and your smart device are connected to the same Wi-
Fi router during initial configuration.
Make sure all the cables were properly connected.
Use the "Add Device" function to manually add the camera.
Make sure the smart device is connected to 3G/4G/Wi-Fi properly.
Make sure the camera is properly configured.
Clean the camera lens using a slightly moistened cloth.
Other wireless devices may reduce the signal strength. Leave as much space
as possible between the camera and other wireless devices.
Make sure the sensitivity setting is enabled.
Clean the sensor with a slightly moist cloth. Accumulated dirt and lint may
obstruct the motion detector sensor.
Check if the masking was programmed incorrectly.
Make sure the microSD card has been correctly inserted and formatted.
Make sure the motion detection function has been enabled.
Make sure the email alert function is enabled.
Make sure the e-mail address has been correctly entered.
The camera's infrared LEDs produce invisible light that reflects off glossy or
reflective surfaces, such as glass. Check and, if needed, change the camera
angle / Install the camera under a well-lit area.
microSD card
error
Wi-Fi router
cannot be found
26 GB/IE/NI
Make sure the microSD card is correctly inserted and formatted.
Make sure to use an Class 10 rated microSD card or faster.
Format the microSD card when it is used for the first time.
Make sure SSID broadcasting function is enabled. Consult your Wi-Fi router
manufacturer if necessary.
Refer to the user manual of the Wi-Fi router.
Contact the system administrator of your network.
Glossary
Warning message in a form of an
Alert
CCTV
DHCP
DID Direct Identification Number of the
Ethernet
IP
LED
Motion
Detection
RJ-45
SMTP Simple Mail Transfer Protocol.
e-mail or notification sent when
motion is detected.
Video surveillance. The use of video
cameras to transmit a signal to a
specific place, on a limited set of
monitors.
The Dynamic Host Configuration
Protocol, a standardized network
protocol used on Internet Protocol
networks.
camera.
The most widely used local area
network (LAN) access method,
defined by the IEEE as the
802.3 standard.
Internet Protocol. The network
layer protocol in the TCP/ IP
communications protocol suite. IP
contains a network address and
allows messages to be routed to a
different network.
Light Emitting Diode.
A semiconductor device that emits
light when voltage is applied.
Camera function that alerts when
movement is detected.
Registered Jack. RJ-45 type
connections used in Ethernet
devices.
An Internet standard for e-mail
transmission.
Simple Network Time Protocol.
A protocol that allows devices
SNTP
SSID
SSL Secure Sockets Layer - is the
Wi-Fi A technology for wireless local area
to update internal clocks using a
standard source available on a
network.
Service Set Identifier, a sequence
of characters that uniquely names
a wireless local area network
(WLAN).
standard security technology for
establishing an encrypted link
between a web server and a
browser.
networking.
Cleaning and care
Cleaning
m WARNING! During cleaning or
operation do not immerse the
electrical parts of the product and
the power adaptor in water or other
liquids. Never hold the product and
the power adaptor under running
water.
Before cleaning unplug the product from the
power supply.
Before cleaning make sure the microSD card
9b
slot
is closed.
Clean the product and accessories with a
slightly moistened cloth.
Do not allow any water or other liquids enter
the product's interior.
Do not use abrasives, harsh cleaning solutions
or hard brushes for cleaning.
27 GB/IE/NI
If there is dust or grease on the lens, clean
the lens with clean soft cloth and isopropyl
alcohol.
Let all parts dry afterwards.
Maintenance
Before each use check the product and all its
accessories for any visible damage.
Apart from the occasional cleaning, the
product is maintenance-free.
The IR light source of this product is not
replaceable. When the light source reaches
its end of life the whole product shall be
replaced.
Storage
When not in use, store the product in its
original packaging.
Store the product in a dry, secure location
away from children.
Disposal
Packaging:
The packaging is made of environmentally
friendly materials, which may be disposed of
through your local recycling facilities.
Product:
Contact your municipality for information on how
to dispose of your worn-out product.
The adjacent symbol of a crossed out
dustbin on wheels indicates this device is
subject to Directive 2012/19/EU. This
directive states at the end of the life this
device must not be disposed of through
regular household refuse but must be
returned to special collection sites,
recycling depots or waste management
companies.
This disposal is free of charge to you.
Protect the environment and dispose of properly.
Simplified EU declaration of
conformity
Hereby, OWIM GmbH & Co. KG,
Stiftsbergstraße 1, DE-74167 Neckarsulm,
GERMANY declares that the product WI-FI
SURVEILLANCE CAMERA, HG03329A-BS,
HG03329B-BS is in compliance with Directives
2014/53/EU, 2011/65/EU and
2009/125/EC.
The full text of the EU declaration of conformity is
available at the following internet address:
www.owim.com
Warranty
The product has been manufactured to strict
quality guidelines and meticulously examined
before delivery. In the event of product defects
you have legal rights against the retailer of this
product. Your legal rights are not limited in any
way by our warranty detailed below.
The warranty for this product is 3 years from the
date of purchase. Should this product show any
fault in materials or manufacture within 3 years
from the date of purchase, we will repair or
replace it – at our choice – free of charge to you.
The warranty period begins on the date of
purchase. Please keep the original sales receipt
in a safe location. This document is required as
your proof of purchase. This warranty becomes
void if the product has been damaged, or used or
maintained improperly.
The warranty applies to defects in material
or manufacture. This warranty does not cover
product parts subject to normal wear, thus
possibly considered consumables (e.g. batteries)
or for damage to fragile parts, e.g. switches,
rechargeable batteries or glass parts.
28 GB/IE/NI
OWIM GmbH & Co. KG
Stiftsbergstraße 1
DE-74167 Neckarsulm
GERMANY
Model No.: HG03329A-BS, HG03329B-BS
Version: 09/2017
IAN 289836
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