OWC MERCURY HELIOS 3 Assembly Manual
MERCURY HELIOS 3
Assembly Manual & User Guide
CONTENTS
Introduction
1.1 Minimum System Requirements ............................................1
1.1.1 Apple Mac Requirements
1.1.2 PC Requirements
1.1.3 PCIe Card Drivers
1.2 Package Contents .................................................................1
1.3 About This Manual .................................................................1
1.4 Front View ..............................................................................3
1.5 Rear View ...............................................................................3
1.6 Usage Notes ..........................................................................4
Device Setup
2.1 Assembly ...............................................................................5
Support Resources
3.1 Troubleshooting .....................................................................8
3.2 Contacting Technical Support ...............................................8
OWC Mercury Helios 3
OWC Mercury Helios 3
Table of Contents
INTRODUCTION
1.1 Minimum System Requirements
1.1.1 Apple Mac Requirements
• Any Mac with a Thunderbolt ™ 3 host port *
• macOS 10.12.1 or later
Note: Mac computers with Thunderbolt or Thunderbolt 2 host ports can connect to the Helios 3 using the
Thunderbolt 3 to Thunderbolt 2 adapter from Apple.
1.1.2 PC Requirements
• Any PC with a Thunderbolt 3 host port
• Windows 10 or later
• (Boot Camp supported)
1.1.3 PCIe Card Drivers
• PCIe card must operate without a driver or have a Thunderbolt-aware driver. Please visit the manufacturer
web site for driver information. GPUs not supported.
1.2 Package Contents
OWC Mercury Helios 3 Power Supply
Thunderbolt 3 cable
and cable
1.3 About This Manual
The images and descriptions may vary slightly between this manual and the unit shipped. Functions and
features may change depending on the rmware version. The latest product details and warranty information
can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations.
OWC Mercury Helios 3
1
Introduction
General Use Precautions
To avoid damage, do not expose the device to temperatures outside: 32º — 95º F
(operating) or -40º — 149º F (non-operating)
Always unplug the device from the electrical outlet if there is a risk of lightning or if it will
be
unused for an extended period of time. Otherwise, there is an increased risk of electrical
shock, short-circuiting or re.
Do not use the device near other electrical appliances such as televisions, radios or
speakers. Doing so may cause interference which will adversely aect the operation of
the other products.
Do not place objects on top of the device.
Protect your device from excessive exposure to dust during use or storage. Dust can
build up inside the device, increasing the risk of damage or malfunction.
Do not block any ventilation openings on the device. These help to keep the device cool
during operation. Blocking the ventilation openings may cause damage to the device and
cause an increased risk of short-circuiting or re.
Safety Precautions
Read this user guide carefully and follow the recommended steps for assembly.
Use proper anti-static precautions while installing the PCIe card into this drive enclosure.
Failure to do so can cause damage to the card and/or the chassis.
Do not attempt to modify the device. To avoid any risk of electrical shock, re, short-
circuiting or dangerous emissions, never insert any metallic object into the device. If it
appears to be malfunctioning, please contact technical support.
Never expose your device to rain, or use it near water or in damp or wet conditions.
Never place objects containing liquids on the drive, as they may spill into its openings.
Doing so increases the risk of electrical shock, short-circuiting, re or personal injury.
OWC Mercury Helios 3
2
Introduction
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