OWC Mercury Elite Pro Dual Dock operation manual

Mercury Elite Pro Dual

with 3-Port Hub

Assembly Manual & User Guide

Dual Bay

RAID Array

Works with any USB

computer or device

Mac, Windows, &

mobile devices

CONTENTS

Introduction

1.1 Minimum System Requirements .............................................. 1

- Mac Requirements

- PC Requirements

1.2 Package Contents ..................................................................... 1

1.3 About This Manual .................................................................... 1

1.4 Dock Ejector .............................................................................. 3

1.5 Front View .................................................................................. 3

1.6 Rear View ................................................................................... 3

1.7 Usage Notes .............................................................................. 4

Device Setup

2.1 Quick Start Guide ...................................................................... 5

2.2 Assembly Steps ........................................................................ 5

2.3 RAID Settings ............................................................................ 7

Support Resources

3.1 Formatting ................................................................................. 9

3.2 Troubleshooting ........................................................................ 9

3.3 About Data Backup ................................................................... 9

3.4 Contacting Technical Support .................................................. 9

OWC Mercury Elite Pro Dual with 3-Port Hub

Contents

INTRODUCTION

1.1 System Requirements

Operating System

- Compatible with any Mac or PC running MacOS, Windows, or Linux with an available
USB port. Also compatible with tablets and mobile device such as iPad Pro with an
available USB port.

- Note: This device will connect at the maximum speed supported by your computer:

- 10Gb/s speed: Most Thunderbolt 3 and USB 3.1 Gen 2 equipped 2016 or later computers

- 5Gb/s speed: most USB 3.0 or 3.1 Gen 1 USB-A or USB-C equipped 2015 and earlier computers

- 480MB/s: most USB 2.0 equipped 2011 and earlier computers

Supported Drives

- Any 3.5-inch or 2.5-inch SATA drive

1.2 Package Contents

OWC Mercury Elite Pro Dual

with 3-Port Hub

USB-C to USB-C cable

USB-C to USB-A cable

Power supply

and cable

1.3 About This Manual

The images and descriptions may vary slightly between this manual and the unit shipped. Functions

and features may change depending on the rmware version. The latest product details and warranty

information can be found on the product web page. OWC’s Limited Warranty is not transferable and
subject to limitations.

OWC Mercury Elite Pro Dual with 3-Port Hub

1

Quick Start Guide

Introduction

General Use Precautions

- To avoid damage, do not expose the device to temperatures outside the following ranges:

Environmental (Operating)

- Temperature (ºF): 41º — 95º

- Temperature (ºC): 5º — 35º

Environmental (Non-Operating)

- Temperature (ºF): -4º — 140º

- Temperature (ºC): -20º — 60º

- Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused
for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting

or re.

- Do not use the device near other electrical appliances such as televisions, radios or speakers.
Doing so may cause interference which will adversely affect the operation of the other products.

- Do not place the device near sources of magnetic interference, such as computer displays, televisions
or speakers. Magnetic interference can affect the operation and stability of hard drives.

- Do not place objects on top of the device.

- Protect your device from excessive exposure to dust during use or storage. Dust can build up inside
the device, increasing the risk of damage or malfunction.

- Do not block any ventilation openings on the device. These help to keep the device cool during operation.
Blocking the ventilation openings may cause damage to the device and cause an increased risk of short-

circuiting or re.

Safety Precautions

- Read this user guide carefully and follow the recommended steps for assembly.

- Use proper anti-static precautions while installing your hard drives into this drive enclosure.
Failure to do so can cause damage to your drive mechanisms and/or the enclosure.

- Do not attempt to disassemble or modify the device. To avoid any risk of electrical shock, re,
short-circuiting or dangerous emissions, never insert any metallic object into the device. If it appears
to be malfunctioning, please contact technical support.

- Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects
containing liquids on the drive, as they may spill into its openings. Doing so increases the risk of electrical

shock, short-circuiting, re or personal injury.

OWC Mercury Elite Pro Dual with 3-Port Hub

2

Introduction