OWC Envoy Pro EX User Manual

ENVOY PRO EX

Assembly Manual & User Guide

USB-C Up to 980MB/s Bus Powered Dust Resistant Water Resistant Mac and PC

CONTENTS

Introduction

1.1 Minimum System Requirements ............................................1

- Mac Requirements

- PC Requirements

1.2 Package Contents .................................................................1

1.3 About This Manual .................................................................1

1.4 Enclosure Features ................................................................1

Device Setup

2.1 Drive Assembly ......................................................................2

2.1 Usage Notes ..........................................................................3

Support Resources

3.1 Troubleshooting .....................................................................4

3.2 About Data Backup ...............................................................4

3.3 Online Resources ...................................................................4

3.4 Contacting Technical Support ...............................................4

OWC Envoy Pro EX with USB-C Contents

INTRODUCTION

1.1 Minimum System Requirements

Mac Requirements

- macOS 10.12 or later

- No driver required

PC Requirements

- Windows 10 or later

- No driver required

Hardware

- Mac or PC with a Thunderbolt 3 or USB-C port

- USB-C hosts with USB 3.1 Gen 1 will function normally but Thunderbolt 3 or USB 3.1 Gen 2 are
recommended for best performance.

- NVMe M.2 SSD in 2280 form factor with M-key connector

- Not compatible with AHCI PCIe M.2 SSDs

- Not compatible with SATA M.2 SSDs

1.2 Package Contents

Envoy Pro EX with USB-C Screw packet & Rubber feetUSB 3.1 Gen 2 cable

(Type-C to Type-C)

1.3 About This Manual

The instructions below are for customers who purchased the Envoy Pro EX with USB-C enclosure and need to
install their own NVMe M.2 SSD. This device requires an M.2 drive with a 2280 form factor. Please contact our
customer service team if you still have questions after reviewing the steps that follow.

1.4 Enclosure Features

1

Front Features

1. LED indicato — This LED emits a solid white light when the Envoy Pro is powered on

and ashes during drive activity.

2

Rear Features

2. USB 3.1 Gen 2 port — Attach the included USB 3.1 Gen 2 cable here.

1

OWC Envoy Pro EX with USB-C Introduction