OWC 6G-ER835-xxxx, Jupiter mini-SAS Expander Rack 835 Assembly Manual

OWC® Jupiter™ mini-SAS

Expander Rack 835

Assembly mAnuAl & user Guide

6G-ER835-xxxx

TABLE OF CONTENTS

Firmware, images, and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change

depending on the rmware version. Please visit the product webpage for the latest specications.

1. INTRODUCTION .................................................................................................................................................................................... 1

1.1 OWC JUPITER MINI-SAS OVERVIEW (p. 1)

1.1.1 Jupiter (p. 1)

1.2.1 Jupiter Family (p. 1)

1.2 SPECIFICATIONS (p. 2)

1.2.1 Features (p. 2)

1.2.2 Beneﬁts (p. 2)

1.2.3 Technical Speciﬁcations (p. 2-3)

1.3 SYSTEM REQUIREMENTS (p. 3)

1.3.1 Host Requirements (p. 3)

1.3.2 Supported Drives (p. 3)

1.4 PACKAGE CONTENTS (p. 3)

1.5 FRONT VIEW (p. 4)

1.5.1 Drive Trays (p. 4)

1.5.2 System Status Lights (p. 4)

1.6 REAR VIEW (p. 5)

1.7 SIDE VIEW (p. 5)

1.8 INTERNAL VIEW (p. 6)

2. SYSTEM SETUP .......................................................................................................................................................................................7

2.1 RAIL INSTALLATION (p. 7-8)

2.2 UNIT RACK INSTALLATION & REMOVAL (p. 9)

2.2.1 Unit Installation (p. 9)

2.2.2 Unit Removal (p. 10)

2.3 DRIVE INSTALLATION (p. 11)

2.3.1 Drive Installation (p. 11)

2.3.2 Drive Removal (p. 11)

2.4 CONNECTIONS

2.4.1 Data Connections (p. 12)

2.4.2 Power Connections (p. 12)

2.4.3 Service Connections (p. 12)

3. SYSTEM MAINTENANCE ................................................................................................................................................................13

3.1 REPLACING COMPONENTS (p. 13)

3.1.1 Power Supply Unit "PSU" (p. 13)

3.1.2 Fans (p. 13-14)

3.1.3 Drives (p. 15)

3.1.4 System Controller Board (p. 16-17)

3.2 REGULAR MAINTENANCE (p. 17)

4. SYSTEM MANAGEMENT ................................................................................................................................................................ 18

4.1 JUPITER COMMAND CENTER (p. 18)

OWC Jupiter Mini-SAS tAble Of COntentS

5. APPENDIX ............................................................................................................................................................................................... 19

!

!

5.1 FAQ (p. 19-20)

5.2 TROUBLESHOOTING & TIPS (p. 21)

5.3 ABOUT DATA PROTECTION (p. 21)

6. TECHNICAL SUPPORT ..................................................................................................................................................................... 22

6.1 BEFORE CONTACTING TECHNICAL SUPPORT (p. 22)

6.2 TECHNICAL SUPPORT HOURS OF OPERATION (p. 22)

7. WARRANTY INFORMATION ......................................................................................................................................................... 23

8. LEGAL ......................................................................................................................................................................................................... 27

8.1 END USER LICENSE AGREEMENT (p. 27)

AVOID INJURY!

- Never lift heavy equipment by yourself

- Use proper lifting techniques

It is recommended that you remove all drives from Jupiter before installing into or removing from a rack.

OWC Jupiter Mini-SAS tAble Of COntentS

INTRODUCTION

1.1 OWC JUPITER OVERVIEW

1.1.1 Jupiter

Whether you’re an entrepreneur, IT manager, ﬁve-person design ﬁrm, or Hollywood studio, OWC Jupiter is the perfect high-speed scalable storage solution that can grow and adapt to ever-increasing storage needs.

With Jupiter, users can now combine the highest levels of data sharing performance with the simplicity of direct attached storage (DAS) and achieve speeds 6x faster than traditional SAN technologies. Jupiter is also easy on the budget at a fraction of the cost of traditional SAN technologies.

1.1.2 Jupiter Family

Storage

When it comes to storage, Jupiter truly lives up to its namesake’s stature. Start with just an 8TB rack, and with its scalability, Jupiter can be built with expander units and switches to accommodate up to 3600TB (3.6 Petabytes). You can also utilize SSDs or hard drives to best ﬁt your storage needs. Jupiter is available as a standalone storage solution, and as a RAID storage subsystem that supports RAID 0, 1, 5, 6, 10, 50, 60 and JBOD.

Connectivity

With Jupiter, get ready for speeds that are out of this world. Simply install the low proﬁle, two-port Jupiter mini-SAS PCIe Card into any computer, workstation or server that accepts PCIe cards to experience the extreme performance beneﬁts of OWC Jupiter mini-SAS enterprise-class storage. Use a single mini-SAS connection for up to 24Gbp/s or use both connections for up to 48Gbp/s performance.

Switches

Need to expand? Connect multiple Jupiter storage systems with the powerful enterprise-class switch – available with 8 or 16 ports. Jupiter switches feature an expansion mini-SAS port and can seamlessly integrate within an existing Fibre infrastructure. Jupiter switches have six mini-SAS connections to connect multiple Jupiter storage systems in a variety of ways and two host mini-SAS Connections allow you to connect to a single host system to get peak performance.

OWC Jupiter Mini-SAS intrOduCtiOn

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1.2 PRODUCT SPECIFICATIONS

1.2.1 Features

• 6Gb/s SAS interface

• Two x4 external mini-SAS (SFF-8088) connectors

• Utilize both connections to host for 48Gb/s of aggregated bandwidth

• Utilize one for host and the second for expansion to additional storage units

• 2U Rackmount design

• Eight 3.5" drive bays

• Supports SAS and SATA HDDs and SSDs

• Redundant (1+1) and hot swappable power supplies

• Automatic load balancing

• Hot swappable, variable speed fan modules

• System status at a glance front mounted drive, power, and fan status lights

• RAID supported via mini-SAS equipped SAS host controller cards

• RoHS compliant

• 3 year warranty with a 48 hour turnaround time

1.2.2 Beneﬁts

• High performance

• Flexible SATA+SAS array architecture optimizes cost

• 8 external high-speed SAS ports for maximum mass-storage connectivity

• SATA+SAS interconnect proven through the LSI robust serial technology

• Environmentally friendly due to low-power consumption

• Compatible with 6Gb/s and 3Gb/s, SATA and SAS, hard disk drives, solid state drives, and tape drives

1.2.3 Speciﬁcations

Technical Specications

IO Controller: LSI SAS2x36

Storage Connectivity & Rates: 8 ports, 6Gb/s SAS 2.1 compliant

SAS Bandwidth: Half duplex

600 MB/s per lane

Connectors: Two extermal mini-SAS connectors (SFF8088)

Port Congurations: Two x4 wide ports (total of eight x1 ports)

Each x4 wide port can be utilized as host connection or expansion connection

Cable Support: Passive copper

Device Support: 1024 non-RAID devices

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General Specications

Front Panel Indicators: Power status, fan status

Drive Bay Indicators: Power, activity, fail

Dimensions: 3.5"(H) x 19"(W) x 23"(D)

8.89cm(H) x 48.26cm(W ) x 58.42cm(D)

Rack Compatibility: Square hole and round hole mounting

Included rails supporting up to 19" (48.26cm) width and 30" (762mm) depth

Environmental: Operating

32°F to 131°F 0°C to 55°C 5 to 90% non-condensing

Power Supply Unit (PSU) Specications

Type: 380W High Eciency 1+1 Redundant hot-swappable

Operating Voltage: 100~240 VAC Full Range Auto-switching

Po: 380W High Eciency 1+1 Redundant hot-swappable

Environmental: Operating

32°F to 131°F 0°C to 55°C 5 to 90% non-condensing

MTBF: 223,678 hours

Non-Operating

-49°F to 221°F

-45°C to 105°C 5 to 90% non-condensing

Non-Operating

-49°F to 221°F

-45°C to 105°C 5 to 90% non-condensing

1.3 SYSTEM REQUIREMENTS

1.3.1 Host Requirements

Any SAS SFF-8088 equipped host system that supports SAS expander technology including Macs®, PCs, and storage subsystems. A compatibility list with third party products can be found at www.macsales.com/Jupiter.

1.3.2 Supported Drives

• Up to eight 3.5” SAS or SATA drives (1.5Gb/s, 3.0Gb/s, or 6.0Gb/s)

• Up to eight 2.5” SAS or SATA drives (1.5Gb/s, 3.0Gb/s, or 6.0Gb/s) with adapter

• Drives of identical capacity / model are recommended for RAID congurations

1.4 PACKAGE CONTENTS

Jupiter 6G-ER835 Rack

Flash drive containing

Jupiter manuals, drivers,

and software

Slide rails

Eight M5 pan head screws

Twelve M5 cage nuts

Eight drive trays with

drives attached

OWC Jupiter Mini-SAS intrOduCtiOn

Two Power cables

(North America)

3

Rail extensions

Mac® is a registered trademark of Apple Inc., registered in the U.S. and other countries

Four M5 enclosure

securing screws

1.5 FRONT VIEW

1.5.1 Drive Trays

Drive bay lights

SAS Drives SATA Drives

No activity:

Activity:

Drive Sleep:

Drive Fail:

Fast steady blue ﬂash Blue ﬂash with access Solid blue Red

No activity:

Activity:

Drive Sleep:

Drive Fail:

NOTE: Some SATA drives do not support drive activity status through the SATA connector (pin 11) and will ﬂash a fast steady blue when installed into Jupiter

Fast steady blue ﬂash Blue ﬂash with access Solid blue Red

1.5.2 System Status Lights

The system status lights on the front upper right of the Jupiter Expander Rack provide an at-a-glance summary of the health of the power and cooling systems inside.

In the event there is a problem with the thermal system or power system within the Jupiter Expander Rack, the cooresponding system status light will turn from green to red.

Power Fans

Green:

Orange:

OWC Jupiter Mini-SAS intrOduCtiOn

Status good System startup

Red:

Power upply module failure

Green:

Orange:

Red:

Status good System startup Fan failure and/or high temp

4

1.6 REAR VIEW

5 4

1 - Power Supply Unit (PSU) Modules

The Jupiter Expander Rack 835 has two externaly mounted redundant and hot-swappable power supply unit (PSU) modules for increased reliability and easy serviceability. When both modules are functioning properly, they automatically balance the load of the entire Jupiter unit.

2 - Data Connections

The Jupiter Expander Rack 835 has two external mini-SAS (SFF-8088) data connections. Each connection carries four SAS 6Gb/s data channels through it. Either connection can function as a host link or an expansion link, though one must always be a host link.

3 - Fan Modules

The Jupiter Expander Rack 835 has two externaly mounted swappable fan modules for easy serviceablity.

1.7 SIDE VIEW

Side view with rail attached

263

31

4 - Power Switch

The Jupiter Expander Rack 835 has a rear mounted and easily accessible power switch.

5 - Top Cover Thumbscrew

This screw must be loosened in order to remove the top cover for servicing.

6 - Service Port

The Jupiter Expander Rack 835 has an RS-232 serial port for service. This port is generally not used as all service tasks can be done via the Jupiter Command Center application.

Side view with rail removed

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1.5 INTERNAL VIEW

1 - Backplanes

2 - Backplane mini-SAS Connections

3 - System Board mini-SAS Connections

4 - Fan Modules

5 - System Board

6 - Mini-SAS Data Cables

2

1

6

4

6

5

4

3

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SYSTEM SETUP

2.1 RAIL INSTALLATION

The Jupiter Expander Rack 835 storage system comes with rack mount slide rails attached to the sides of the unit and the necessary screws and cage nuts for installing into 4-post square-hole rack systems. To install the slide rail brackets into your rack, do the following:

1. The Jupiter Expander Rack 835 requires two rack units of space, take note of which units on your rack that you will install Jupiter into.

2. Install the included cage nuts into your rack using Figure 2.1a as a guide for cage nut placement within the 2U's that have been designated for Jupiter.

Front Placement Rear Placement

Figure 2.1a

3. On the Jupiter unit, remove the securing screw from the rail on the left and right sides as seen in Figure 2.1b.

4. Once the securing screws have been removed, remove the rail arm from the Jupiter unit by sliding it toward the rear of the unit as seen in Figure 2.1c. When the rail arm stops, push the release tab while continuing to slide the rail arm oﬀ. After removing the rails, set them aside taking note of the side from which they were removed.

5. Remove the rail arm extensions from the accessories box and match them to the rails. Use Figure 2.1d as a guide for proper matching of rails and the extension pieces.

Figure 2.1b

Push to release

Figure 2.1c

Left Rail

Shorter gap Shorter gap

Left Rail

Extension

Right Rail Extension

Securing screw

Slide

Right Rail

Figure 2.1d

OWC Jupiter Mini-SAS SySteM Setup

7

6. Install the front rails ﬁrst making sure the bottom of the rail lines up with the bottom of the designated rack units. Using Figure 2.1e as a guide secure the rail using two of the included M5 pan head screws.

7. Before securing the rear rail extension to the back of your rack, make sure to slide the extension into the rail as seen in Figure 2.1f.

8. Secure the rear rail extension to your rack use two of the included M5 pan head screws as seen in Figure 2.1g.

9. After securing the rear rail extension to your rack, secure the rail extension to the rail using two of the included M5 pan head screws as shown in Figure 2.1h.

10. After repeating the steps for the other side, you can now move on to installing the Jupiter storage system into the rack as found in section 2.2 Unit Rack Installation and Removal on the next page.

Figure 2.1e

Figure 2.1f

Figure 2.1g

Figure 2.1h

OWC Jupiter Mini-SAS SySteM Setup

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