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Overland Storage, Inc.
4820 Overland Avenue
San Diego, CA 92123
U.S.A.
Attach AC power cords ..................................................................................................................... 2-13
Contents
Chapter 3 - Power Up the Array
Power On ..................................................................................................................................................... 3-1
Power Supply Module LEDs .................................................................................................................. 3-1
Starting the Drives ....................................................................................................................................... 3-2
Disk Drive LEDs ....................................................................................................................................... 3-2
Power Off Process ....................................................................................................................................... 3-3
Alarm Sounds On Power Up ................................................................................................................A-1
Green Controller OK LED on RAID Controller Not Lit .........................................................................A-1
Computer Doesn’t Recognize the ULTAMUS RAID 1200 Array ........................................................A-2
Status Indicators (LEDs) ..............................................................................................................................A-2
Disk I/O Module LEDs ............................................................................................................................A-2
Auto Start Failure ...................................................................................................................................A-7
System Faults .........................................................................................................................................A-7
Power Supply Faults ..............................................................................................................................A-7
Thermal Control .....................................................................................................................................A-8
AC Power (350W PSU) ................................................................................................................................ B-1
AC Power Cords .................................................................................................................................... B-2
United States .................................................................................................................................... B-2
Europe & Others .............................................................................................................................. B-2
PSU Safety and EMC Compliance ...................................................................................................... B-2
LED Functions ......................................................................................................................................... B-5
RAID Controller Module LED Status Indicators ............................................................................. B-5
Disk I/O Module Specification ................................................................................................................... B-6
LED Functions ......................................................................................................................................... B-6
The ULTAMUS™ RAID 1200 platform is a 2U (rack space) disk drive chassis
housing twelve low profile (1 inch high), 3.5 inch form factor disk drives, which can
be either SAS or SATA drive types. The design concept is based on a chassis
subsystem together with a set of plug-in modules.
Figure 1-1: ULTAMUS RAID 1200 Storage Array
Expansion is achieved by connecting ULTAMUS RAID 1200x expansion units to
the main array. Multiple arrays are connected together using SAS patch cables, up
to a total of five chassis, including the ULTAMUS RAID 1200 main array. See
supplied as an integral
part of the array core
product and is not user
replaceable.
•The chassis is fitted with 19-inch rack-mounting features which enables it to
be fitted to standard 19-inch racks, and it uses 2 EIA units of rack space
(2U).
•The chassis assembly contains 12 drive bays at the front, each of which
accommodates the appropriate plug-in drive carrier module. The 12 drive
bays are arranged in 3 rows of 4 drives (Figure 1-4).
Figure 1-4: Drive Carrier Layout
•At the rear, the ULTAMUS RAID 1200 chassis assembly contains five plug-
in module bays to house two Power Supply modules, a Cooling Fan module
and two RAID Controller modules (fitted horizontally).
•The ULTAMUS RAID 1200x Expansion Array is similar to the ULTAMUS
RAID 1200, except Expansion Disk I/O modules are used instead of the
RAID Controller modules.
Operator’s Panel
The ULTAMUS RAID 1200 front panel incorporates an Operator’s (OPS) Panel
with four LEDs. The OPS Panel provides a high level indication of the operation of
the chassis. See
conditions.
Manual Self-Test
Pressing the Alarm Reset button when no error conditions are occurring starts an
LED self-test. Pressing the button again stops the self-test, or if an error condition
occurs while the self-test is ongoing, the test terminates. During the self-test you
initially hear two beeps followed by the OPS panel System Fault, Logical Fault,
and Box Identify LEDs, along with the Drive Carrier lower Fault LEDs (amber),
flashing continuously.
“OPS Panel LEDs” on page A-3 for details of the LED status
The ULTAMUS RAID 1200 array includes an Audible Alarm which indicates
when a fault state is present. The following conditions will activate the Audible
Alarm:
•Fan Fault
•Voltage Out Of Range
•Over Temperature
•Thermal Overrun
•System Fault
•Logical Fault
•PSU Fault
•Removal Of One PSU
When the audible alarm sounds, it can be muted by pressing the Alarm Mute
push-button, which is incorporated in the chassis front panel. When muted, the
alarm continues to sound with short, intermittent beeps while the fault state
exists. The alarm will not silence until the issue that caused the alarm is
corrected.
The following procedures describe the installation of an ULTAMUS RAID 1200
storage or expansion array and highlight some prerequisite requirements and
good handling practices which we encourage you to follow to ensure a successful
installation in the safest manner.
CAUTION: Ensure that you have fitted and checked a suitable anti-static wrist or
ankle strap and observe all conventional ESD precautions when handling modules
and components. Avoid contact with backplane components and module
connectors, etc. Use only the power cords/cables supplied or those which match
the specification in “AC Power Cords” on page B-2.
Preparation of Site and Host Server
Before you begin, make sure that the site where you intend to set up and use your
ULTAMUS RAID 1200 storage or expansion array has the following:
•Standard AC power from an independent source or a rack Power
Distribution Unit with a UPS.
•A host computer, running a supported OS, with a standard FC HBA (host
bus adapter) with the latest BIOS and drivers. Follow the instructions
provided with your HBA and install the HBA and its driver software.
NOTE: The ULTAMUS RAID 1200 supports widely-used operating systems; however,
deployment on Microsoft Windows requires the INF driver file which is found
on the ULTAMUS RAID 1200 Software and Documentation CD.
ULTAMUS RAID 1200 Hardware Setup GuideInstalling and Connecting
Unpacking the ULTAMUS RAID 1200 Array
The contents of the shipping box are:
•One ULTAMUS RAID 1200 storage array or ULTAMUS RAID 1200x
expansion array
•This quick start guide
•Accessory Kit that contains:
•Two AC power cables
•Rack-mounting rail kit with hardware
•ULTAMUS RAID 1200 Software and Documentation CD
•For a storage array only, the kit also contains these items:
•Serial cable for service use only
•Two SFP modules per RAID Controller module (up to four)
•Drive lock key (torx driver)
•For an expansion array only, the kit also contains two SAS cables
NOTE: Do not discard the serial cable or drive lock key. They may be required for later
servicing of the array.
Rack Installation Prerequisites
The ULTAMUS RAID 1200 chassis is designed for installation into an industry
standard 19-inch cabinet capable of holding the array.
•Minimum depth 700mm (27.6 inches) from front flange to rear metalwork
(excludes rear cabling).
•Weight: up to 32kg (70 lb.) dependent upon configuration per chassis.
•A minimum gap of 25mm (1 inch) clearance between the rack cover and
front of drawer; and 50mm (2 inches) rear clearance between rear of drawer
and rear of rack is recommended in order to maintain the correct air flow
around the chassis.
•The rack should present a maximum back pressure of 5 pascals (0.5mm
water gauge).
Rack Mounting Rail Kit
A set of mounting rails is available for use in 19-inch rack cabinets. These rails
have been designed and tested to handle the maximum chassis weight and to
ensure that multiple ULTAMUS RAID 1200 arrays can be installed without loss of
space within the rack. Use of other mounting hardware can cause some loss of rack
space.
Please contact your supplier to ensure suitable mount rails are available for the
rack you are using.
WARNING: Due to the weight of each rack-mounted array when it is fully extended,
you should install arrays in the rack cabinet from the bottom up. Extending a array
that has empty spaces beneath it might cause the rack to tip forward and cause
personal injury. To avoid injury or damage to equipment, Overland strongly
recommends that two people lift the array into the rack.
To install the array in the rack
1. Lift the array and align it with the rack rails.
2. Carefully insert the chassis slides into the rack rails and push the chassis
completely into the rack cabinet.
3. Tighten the rear rack bracket mounting screws (previously left loose).
ULTAMUS RAID 1200 Hardware Setup GuideInstalling and Connecting
Fastener
Fastener
Same
Connection
Same
Connection
Same
Connection
Same
Connection
4. Withdraw the chassis until it reaches the hard stops (approximately 400mm
(15.75 inches)). Tighten the front rack bracket mounting screws (previously
left loose).
5. Push the array completely into the rack cabinet and secure to the front of the
rack using the captive fasteners on the front flanges.
Figure 2-3: Captive Fastener Locations for Securing Array
Controller Card Connections
Some controller cards have different labeling schemes but all sockets are used for
the same connections.
ULTAMUS RAID 1200 Hardware Setup GuideInstalling and Connecting
Same
Connection
Same
Connection
Same
Connection
Expansion Array Connectors
Figure 2-5: Expansion Array Labeling Schemes
Management Interfaces
The following management interfaces are provided and used to configure, manage,
and monitor the ULTAMUS RAID 1200 storage array.
ULTAMUS RAID manager Software
ULTAMUS RAID manager software is a full-featured graphical HTML-based
software suite designed to configure, manage and monitor the ULTAMUS RAID
1200 storage array.
ULTAMUS RAID manager comprises the ULTAMUS RAID manager server that
runs as a background service on the RAID Controller Module and the ULTAMUS
RAID embedded HTML-based front end interface that is accessed using a web
browser on a host system.
The ULTAMUS RAID manager server discovers array storage devices, manages
and distributes message logs, and communicates with other ULTAMUS RAID
manager servers installed on the same local and external subnet networks. It
incorporates a web server, Apache 2.0, that provides the interface between the
ULTAMUS RAID manager server and GUI. During installation the web server is
automatically configured. See
Fibre Channel Interface
The RAID Controller module provides two Fibre Channel SFP interface
connections.
“ULTAMUS RAID manager Setup” on page 4-2.
The RAID Controller module provides bidirectional connection between the Fibre
Channel host side interface and the drives. The drives will not be presented to the
Host until they are configured and mapped by the controller.
NOTE: There are no external terminators required with Fibre Channel architecture and
any drive can be hot plugged during operation.
ULTAMUS RAID 1200 Hardware Setup GuideInstalling and Connecting
Two SFP modules per RAID Controller module are included in the accessory kit
(up to four).
To install the SFP modules
1. With the handle on the SFP module closed, push the SFP fully into the slot
until it seats (click).
2. Connect the Fibre Channel cable to the SFP.
3. Perform Steps 1–2 for each SFP module.
Each RAID Controller module can be connected to up to 2 independent Host Bus
adapters or switch ports. Some typical configurations utilizing two RAID
Controller modules and either one or two HBAs are shown in
Figure 2-6 through
Figure 2-10.
NOTE: Configurations utilizing multiple controllers sharing same expansion chassis are
not supported.
IMPORTANT: Optical modules must be UL (or other North American NRTL)
recognized component, and the laser in the module must comply with Laser Class 1,
US 21 CFR (J) and EN 60825-1.
Contact your supplier for a list of qualified optical SFP components.
Figure 2-6: Single Host, Single HBA, and Single Controller Connections
ULTAMUS RAID 1200 Hardware Setup GuideInstalling and Connecting
ULTAMUS RAID 1200
ULTAMUS RAID 1200X
Storage Array
Expansion Array 1
ULTAMUS RAID 1200X
Expansion Array 2
ULTAMUS RAID 1200X
Expansion Array 3
ULTAMUS RAID 1200X
Expansion Array 4
Ethernet Connection
An RJ45 10/100Base-T Ethernet port allows the controller to be connected to a
network to enable out-of -band management and monitoring using the embedded
ULTAMUS RAID manager software.
Ensure that the PC is connected either directly or via a switched LAN to the
Ethernet.
IMPORTANT: Only shielded CAT5e (or better) cables should be used for connection
to the Ethernet port for EMC conformance.
Connecting Multiple Arrays
Additional ULTAMUS RAID 1200x expansion chassis can be connected to the
main array. Multiple chassis are connected together using SAS patch cables, up to
a maximum of 5 chassis including the main RAID chassis. A maximum multiple
array configuration is shown in
ULTAMUS RAID 1200 Hardware Setup GuideInstalling and Connecting
Column 1Column 2Column 3Column 4
Row
1
2
3
Drive Slot Arrangement
Each array has twelve drives which are referenced by their location (Figure 2-12).
Drives are numbered by column/row.
Figure 2-12: Drive Carrier Layout
Drive Location Rules
The ULTAMUS RAID 1200 arrays support two different types of disk drives: SAS,
and SATA. In order to allow optimal configurations to be built, the following rules
should be observed:
• Different drive types (i.e., SAS and SATA) cannot be mixed in the same
column. You must populate using all the same drive types per column:
•Slots 1, 5, 9 = column 1
•Slots 2, 6, 10 = column 2
•Slots 3,7,11 = column 3
•Slots 4, 8, 12 = column 4
•To achieve optimum performance, chassis should be populated in the
following drive location sequence:
a. First, column 1;
b. followed by column 3;
c. then column 2;
d. and finally, column 4.
•If a change in drive technology is required, then a new column of drives
should be populated.
Engaging the Anti-Tamper Locks
The anti-tamper locks are fitted in the drive carrier handles and are accessed
through the small cutout in the latch section of the handle. Drives are installed
with the locks set in the locked position.
To de-activate the locks
1. Carefully insert the lock key provided into the cutout in the handle and into
CAUTION: Do not operate this equipment until the ambient temperature is within
the specified operating range. If the drives have been recently installed ensure they
have had time to acclimatize before operating them.
IMPORTANT: Before you power up an ULTAMUS RAID 1200 or 1200x array for the
first time, ensure that all the modules are firmly seated in their correct bays at the
rear of the unit.
IMPORTANT: When powering up a system with expansion arrays, power up the
expansion arrays first, then power up the main storage array.
1. Connect the AC cables from the array PSUs to a Power Distribution Unit
(PDU) on the rack (or AC source).
2. If necessary, turn on or plug in the PDUs.
3. If your array PSUs come with power switches, move them to the ON (|)
position.
When the array power is activated, all LEDs on the OPS Panel are
illuminated. During a normal startup, the System Fault LED will flash for a
second then go out, but the remaining LEDs continue to stay illuminated as
the array becomes ready. Then, when all systems are operating normally,
only the Power On LED remains illuminated.
4. Once the array is ON, power on the Host system.
NOTE: If power is lost for any reason, on restoration of power the array restarts
automatically.
Power Supply Module LEDs
Each Power Supply module incorporates two LEDs: Power On/OK and Module
Fault LEDs. Under normal conditions the Power On/OK LED should be
illuminated a steady green.
ULTAMUS RAID 1200 Hardware Setup GuidePower Up the Array
Starting the Drives
The drives in the chassis should automatically start when power is applied to the
array. If this does not occur, one of the following conditions can exist:
•If there is only one Power Supply module present, the drive motors will spin
up in a delayed sequence.
•There can be a power problem (an alarm and Power Fault LED indication
would normally be active).
Disk Drive LEDs
Each drive carrier incorporates two LED indicators, an upper (green) and lower
(amber).
•In normal operation the green LED will be ON and will flicker as the drive
operates.
•In normal operation, the amber LED is OFF. The amber LED is also OFF if
there is no drive present.
•If the amber LED is flickering, drive identification is set from the software.
•If the amber and green LEDs are ON, there is a drive fault.
•If the green LED is OFF when the amber LED is ON, a power control circuit
failure is indicated.
Starting ULTAMUS RAID manager
Upon start-up, the ULTAMUS RAID manager looks at the user preferences
settings to determine if an IP address has been configured. It then initializes the
network interface in one of these ways:
•If an IP address is defined, ULTAMUS RAID manager initializes the
network interface using the defined IP address.
•If an IP address is not defined, ULTAMUS RAID manager attempts to get a
DHCP IP address.
•If an IP address (static or DHCP) cannot be determined, the software uses a
default IP address of 10.1.1.5 for Controller 0 and 10.1.1.6 for Controller 1.
•If an error is encountered, ULTAMUS RAID manager assigns it the IP
address 10.1.1.7. See “ULTAMUS RAID manager Setup” on page 4-2 for
more details.
The Subnet Mask is set to 255.0.0.0.
NOTE: To identify the new DHCP IP address lease, use the urmsetup.exe program
ULTAMUS RAID 1200 Hardware Setup GuidePower Up the Array
Power Off Process
The array can be powered down at any time. If cached contents are present (see
Cache Active LED on the RAID Controller in section
page A-4), they are preserved by the internal battery.
•If the array is left in shutdown state for an extended period, the batteries
discharge and the cached data is lost.
•If the backup battery is allowed to discharge, upon power up the write-back
cache is disabled; however, when the battery is recharged, the write-back
cache is automatically re-enabled.
•To ensure that the cache is flushed to disks, stop all host I/O operations from
the applications. Allow sufficient time for the controller to write the cache
data to the drives. The Cache Active LED goes out indicating the cache is
now cleared or flushed. This will prevent the battery from discharging.
To Perform a Shutdown
IMPORTANT: When shutting down a system with expansion arrays, shut down the
main storage array first, then shut down the expansion arrays.
“RAID Module LEDs” on
1. From the ULTAMUS RAID manager main screen, click the Controller icon.
2. When the Controller Information screen appears, click the SHUTDOWN
button.
3. Repeat for the remaining controllers.
4. When the array has completed its shutdown, isolate the AC power from the
ULTAMUS RAID manager software is a full-featured HTML-based software suite
designed to configure, manage, and monitor ULTAMUS RAID arrays. It allows
you to manage and monitor the storage solutions from either a local host or from a
remote host located on the intranet or Internet.
Volume Size Reporting
The capacity of most disk drives is reported from the controller using decimal
system expressed in GB (1
use binary system to define the same space in GB (1
This can cause a visual discrepancy of approximately seven percent (7%) between
what the controller reports and what the operating system reports.
GB = 1,000,000,000 bytes). Many operating systems
GB = 1,073,741,824 bytes).
For example, an array of six drives can be reported as 733 GB by ULTAMUS RAID
manager, but Microsoft Windows reports it as 682.89
The volume size is the same amount whether it is reported in base-10 or base-2, or
MB vs. GB.
NOTE: The controller reserves small amount of capacity for configuration data.
Troubleshooting Assistance
To assist you when troubleshooting problems with your system, the Event Logs
appendix, located in the ULTAMUS RAID manager User Guide (on your
ULTAMUS RAID 1200 Software and Documentation CD) and the online help
provide a list of all the events that can occur, along with a possible cause and the
action to take.
When the ULTAMUS RAID manager Setup Program is run, it broadcasts UDP
packets and any embedded ULTAMUS RAID manager module will reply with
UDP packets containing their information. A list of uninitialized systems is
displayed. Uninitialized systems are those that have not had the default user
name and password changed. Even if a configuration is created with arrays and
logical drives but the login name and password have not been changed, it will still
be considered an uninitialized system. During the process of configuring an
embedded module, you will be required to enter a new password and confirm that
password. The default password is password.
Setting up the ULTAMUS RAID manager
1. Insert the ULTAMUS RAID 1200 Software and Documentation CD into
your CD drive. The autorun program automatically starts the navigation
menu.
2. Click ULTAMUS RAID manager Setup Program.
The Welcome screen is shown (Figure 4-1).
Figure 4-1: Setup Wizard Welcome Screen
3. At the Welcome screen, review the information and click Next.
The program begins searching for Embedded ULTAMUS RAID manager
modules (Figure 4-2 on page 4-3).
The Uninitialized screen lists any uninitialized systems it finds with their
MAC addresses.
NOTE: If all the systems found are initialized, the wizard displays the Initialized
7. Repeat Steps 4–6 to configure each uninitialized system in the displayed
list.
When all of the modules are initialized, the wizard displays a message
indicating that all systems are configured. It then re-scan for systems. If
none are found, the Initialized screen is displayed.
IMPORTANT: During this rescan, if an uninitialized module is added to the
network (same subnet mask), or a module’s password is returned to the
default, the wizard displays the Uninitialized screen again.
8. Select the MAC address of the embedded module you wish to start and click
Launch ULTAMUS RAID manager.
Figure 4-4: Initialized Screen
9. Your default web browser opens with a login screen. Enter the login name
and new password, then click OK.
The ULTAMUS RAID manager main screen opens.
Using the ULTAMUS RAID manager
The detailed instructions for setting up and using your ULTAMUS RAID manager
software features are provided in a separate document, the ULTAMUS RAID
manager User Guide, found on your ULTAMUS RAID 1200 Software and
Documentation CD.
ULTAMUS RAID 1200 and 1200x arrays include a processor and associated
monitoring and control logic to enable them to diagnose problems within the
array’s power, cooling, RAID Controller or Disk I/O modules, and drive systems.
The sensors for power and cooling conditions are housed within the Power Supply
modules. There is independent monitoring for each array.
If a fault is indicated on the OPS Panel, refer to “Disk I/O Module LEDs” on
page A-2.
Initial Start-up Problems
Faults and Troubleshooting
Faulty Cords
First check that you have wired up the subsystem correctly. Then, if the cords are
missing or damaged, or the cord plugs are incorrect contact your supplier for a
replacement.
Alarm Sounds On Power Up
See “Audible Alarm” on page A-6.
Green Controller OK LED on RAID Controller Not Lit
Check that the Rx and Tx cables have not been reversed during installation. Also
check that the SFP is properly seated and that the ends of optical cables are clean
and undamaged. If the condition persists, try replacing the SFP and/or cables.
Connect the cable to the RS-232 port and to your COM port or terminal, and in
your terminal window start a data capture:
• Try removing and re-inserting the RAID Controller.
• Try power cycling the array while monitoring the boot process from the terminal.
• If you are still unable to capture and examine the boot process to determine the
cause, contact your supplier for a replacement.
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
Computer Doesn’t Recognize the ULTAMUS RAID 1200 Array
1. Check that the FC interface cables from the ULTAMUS RAID 1200 array to
the host computer are fitted correctly.
2. Check that all drive carrier modules have been correctly installed and that
the LEDs on all installed drive carrier modules are illuminated Green. Note
that the drive LEDs are not lit during drive spinup.
3. Check that there is a valid FC_AL signal present at the connector by
observing the state of the LEDs Host Port 0 Signal Good and Host Port 1
Signal Good (see
present check that the cable has not been inverted during installation. A
green LED indicates that the signal is present. If there is no signal present,
see
“Green Controller OK LED on RAID Controller Not Lit” on page A-1.
4. Check the RAID Controller module setup as follows:
a. Check that the RAID Controller module has been correctly installed, and
all external links and cables are secured.
b. Check that the maximum cable length has not been exceeded.
5. Check that the RAID Controller module is properly set up at the software
interface (ULTAMUS RAID manager or VT-100 RCU).
“Disk I/O Module LEDs” on page A-2). If there is no signal
Status Indicators (LEDs)
The ULTAMUS RAID 1200/1200x arrays use these LED conventions:
•Green LEDs are always used for good or positive indication.
•LEDs Flashing Green or Flashing Amber indicate that non-critical
conditions exist.
•Steady Amber LEDs indicate there is a critical fault present within the
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
NOTE: The OPS Panel is
supplied as an integral
part of the array core
product and is not user
replaceable.
OPS Panel LEDs
The OPS Panel displays the aggregated status of all the modules. The LEDs are
shown in Figure A-1 and defined in Table A-1.
NOTE: The panel is supplied as an integral part of the enclosure assembly and is not
user replaceable.
Figure A-1: OPS Panel LEDs
Pressing the Alarm Reset button when no error conditions are occurring starts an
LED self-test. Pressing the button again stops the self-test, or if an error condition
occurs while the self-test is on-going, the test terminates. During the self-test you
initially hear two beeps followed by the OPS panel System Fault, Logical Fault,
and Box Identify LEDs and the Drive Carrier lower Fault LEDs (amber) flash
continuously.
Table A-1: OPS Panel LED Displays and What They Mean
OPS Panel LED Status
Power
On
(Green)
ONONONONSingle beep, two
System
Fault
(Amber)
Logical
Fault
(Amber)
Box
Identify
(Blue)
Other LEDs
and AlarmsDescription of State
Power-On Self-Test
double beep
ONPower ON, all functions
good
ONONPSU Fault LED or
Cooling Fan Module
Fault LED
Any PSU Fault, Cooling
Fan Module Fault, or
Over/Under
Temperature Condition
ONONRAID Controller Fault
A RAID Controller Fault
LED on the specific
controller
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
Table A-1: OPS Panel LED Displays and What They Mean (Continued)
OPS Panel LED Status
Power
On
(Green)
RAID Module LEDs
The RAID Controller module incorporates the following LED indicators:
LED/IconDescription
Battery FaultThis LED/icon appears between the controller’s ethernet and
System
Fault
(Amber)
Logical
Fault
(Amber)
Box
Identify
(Blue)
Other LEDs
and AlarmsDescription of State
ONONArray is performing
background function
such as a parity check,
initialization, or
expansion
ONChassis identification
mode. When illuminated
it identifies the specific
chassis
NOTE: A blank indicates the LED has no bearing on the specific state and is not
applicable.
RS232 ports.
Illuminated - Backup battery unit is missing, has low voltage, has
experienced a time-out on charge indicating a faulty battery, or
has experienced a fault in the charging circuitry.
Cache ActiveThis LED/icon appears between the controller’s ethernet and
RS232 ports.
Illuminated - RAID Controller cache has data saved in memory but
not written to the disk array.
Controller Activity on
Drive Bank 0
This LED/icon appears between the controller’s ethernet and
RS232 ports.
Illuminated - RAID Controller has activity on the bank 0 disk drives
(Drives 1, 5, 9, 2, 6, 10).
Controller Activity on
Drive Bank 1
This LED/icon appears between the controller’s ethernet and
RS232 ports.
Illuminated - RAID Controller has activity on the bank 1 disk
drives. (Drives 3, 7, 11, 4, 8, 12).
Controller OK/FaultThis LED/icon appears between the controller’s ethernet and
RS232 ports.
Illuminated Green - RAID Controller operation is normal.
Illuminated Amber - RAID Controller fault has occurred.
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
Audible Alarm
The chassis subsystem includes an Audible Alarm which indicates when a fault
state is present. The following conditions will activate the Audible Alarm:
•Fan Fault
•Voltage Out of Range
•Over Temperature
•Thermal Overrun
•System Fault
•Logical Fault
•PSU Fault
•Removal of 1 PSU
Audible Alarm Mute
When the Audible Alarm sounds, it can be muted by pressing the Alarm Mute
push-button, located on the chassis front panel. Automatic muting will take place
after two minutes if the mute switch is not manually operated.
When the alarm is muted it will continue to sound with short intermittent beeps to
indicate that a problem still exists, It will be silenced when all problems are
cleared. (See also
“Thermal Warnings” on page A-9).
LED Test Mode
The Alarm Mute push-button can also be used to activate the self- test feature for
the LEDs on the OPS Panel. The test is activated when you press the Mute pushbutton while no faults are present. While the test is running all LEDs flash.
Drive Carrier Module Faults
Disk drive status is monitored by a green LED and an amber LED mounted on the
front of each Drive Carrier module, providing the following indications:
Activity (Green)Fault (Amber)State
OFFOFFNo drive fitted.
ONOFFDrive Power ON.
ON/blink OFFOFFDrive Activity. LED can be off for a
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
Auto Start Failure
Unless otherwise selected at installation time, all drives in the chassis should
automatically start their motors after power is applied. If this has not occurred
there is a power problem (an alarm and power fault indication would normally be
active).
Troubleshooting
The following sections describe problems, with possible solutions, which can occur
with your ULTAMUS RAID 1200 array.
System Faults
SymptomCauseAction
• The CONTROLLER FAULT
LED illuminates AMBER on
the RAID Controller
module.
•Audible Alarm sounds.
NOTE: See also “Thermal Warnings” on page A-9.
Power Supply Faults
SymptomCauseAction
• OPS Panel SYSTEM FAULT
LED AMBER.
• An AMBER LED on one or
more Power Supply
modules.
•Audible Alarm sounds.
The ESI processor has
detected an internal fault on
one of the following
modules:
•PSU
• Cooling
• RAID Controller
CAUTION: To prevent overheating, do not operate the array with one power supply
removed for more than 30 minutes.
•Any power fault.
• A fan failure.
• A thermal condition which
could cause PSU
overheating.
• Fault on one of the
following modules:
• PSU
• Cooling
• Removal of 1 PSU
Replace faulty module as
appropriate:
•PSU
• Cooling
• RAID Controller
•Check AC/DC power
connections to Power
Supply module are live.
• Disconnect the Power
Supply module from
AC/DC power and remove
the module from the array,
Re-install: if problem
persists, replace Power
Supply module.
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
Thermal Control
The ULTAMUS RAID 1200/1200x arrays use extensive thermal monitoring and
take a number of actions to ensure component temperatures are kept low and also
to minimize acoustic noise. Air flow is from front to rear of the chassis.
SymptomCauseAction
If the ambient air is cool
(below 25° C (77° F)) and
the fans are observed to
increase in speed then
some restriction on airflow
may be causing additional
internal temperature rise.
NOTE: This is not a fault
condition.
The first stage in the thermal
control process is for the
fans to automatically
increase in speed when a
thermal threshold is
reached. This can be caused
by higher ambient
temperatures in the local
environment and may be
perfectly normal.
NOTE: This threshold
changes according
to the number of
drives and power
supplies fitted.
• Check the installation for
any airflow restrictions at
either the front or rear of
the chassis. A minimum
gap of 25mm (1 inch) at
the front and 50mm
(2 inches) at the rear is
recommended.
• Check for restrictions due
to dust build-up and clean
as appropriate.
• Check for excessive recirculation of heated air
from rear to the front. Use
in a fully enclosed rack
installation is not
recommended.
ULTAMUS RAID 1200 Hardware Setup GuideFaults and Troubleshooting
Thermal Alarm
SymptomCauseAction
• OPS Panel SYSTEM FAULT
LED AMBER.
• An AMBER LED on one or
more Power Supply
module.
• Audible Alarm Sounding.
• Air temperature exiting
PSU above 55° C
(131° F).
• If the internal temperature
measured in the airflow
through the chassis
exceeds a pre-set
threshold a thermal alarm
will sound.
• Cooling Fan Module
failure.
• Check local ambient
environment temperature
is below the upper 40° C
(104° F) specification.
• Check the installation for
any airflow restrictions at
either the front or rear of
the chassis. A minimum
gap of 25mm (1 inch) at
the front and 50mm
(2 inches) at the rear is
recommended.
• Check for restrictions due
to dust build-up and clean
as appropriate.
• Check for excessive recirculation of heated air
from rear to the front. Use
in a fully enclosed rack
installation is not
recommended.
• If possible shutdown the
array and investigate the
problem before
continuing.
•Replace Cooling Fan
Module.
Thermal Warnings
SymptomCauseAction
• ALL AMBER LEDs on the
OPS Panel and on ALL
drive bays illuminated
flash.
•Audible Alarm sounds
almost continuously and
cannot be muted.
At a higher threshold than
the Thermal Alarm (this
should already have been
activated).
OR -
All fans have failed.
OR -
Only 1 fan operating and the
internal temperature is
40° C (104° F) or above.
Battery FaultThis LED appears between the controller’s
ethernet and RS232 ports.
Illuminated - Backup battery unit is missing, has
low voltage, has experienced a time-out on charge
indicated a faulty battery or has experienced a
fault in the charging circuitry.
Cache ActiveThis LED appears between the controller’s
ethernet and RS232 ports.
Illuminated - RAID Controller cache has data saved
in memory but not written to the disk array.
Controller Activity on Drive Bank 0This LED appears between the controller’s
ethernet and RS232 ports.
Illuminated - RAID Controller has activity on the
bank 0 disk drives. (Drives 1, 5, 9, 2, 6, 10)
Controller Activity on Drive Bank 1This LED appears between the controller’s
ethernet and RS232 ports.
Illuminated - RAID Controller has activity on the
bank 1 disk drives. (Drives 3, 7, 11, 4, 8, 12)
Controller OKThis LED appears between the controller’s
ethernet and RS232 ports.
Illuminated Green - RAID Controller operation is
normal
Controller FaultThis LED appears between the controller’s
ethernet and RS232 ports.
Illuminated Amber - RAID Controller fault has
occurred
Host 0 Port Signal GoodThis LED when ON indicates that the incoming FC
signal is good
Host 1 Port Signal GoodThis LED when ON indicates that the incoming FC
signal is good
Host 0 Port Traffic
*
This LED when ON indicates that the Controller is
processing data on this port
Host 1 Port Traffic
*
This LED when ON indicates that the Controller is
processing data on this port
SAS Activity LED 1-4
*
These LEDs appear adjacent to each SAS
connector.
Illuminated - Activity on the specific port (4 lanes)
*These LEDs blink ON & OFF when there is module activity.
Dimensions (internal)103mm x 267mm (4 inches x 10.5 inches)
component board area: 103mm x 240mm
(4 inches x 9.5 inches)
Connectors(1) Host Port (IN):
SFF8470 connector (4 lane)
(1) Expansion Port (OUT):
SFF8470 connector (4 lane)
Attachment(1) SAS 4 lane 3 Gb/sec. wide port Host connector
(1) SAS 4 lane 3 Gb/sec. wide port Expansion
connector
LED Functions
LEDLED StateDefinition
*
IN 1
*
IN 2
*
IN 3
*
IN 4
*
OUT 1
*
OUT 2
*
OUT 3
*
OUT 4
*These LEDs blink ON & OFF when there is lane activity.
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
GREENI/O activity on this SAS port lane
Drive Carrier Module Specification
IMPORTANT: Operating ULTAMUS RAID 1200/1200x chassis with non-approved
drives may invalidate the warranty. Please contact your supplier for details of
approved drives.
Module DimensionsHeight 27.05mm (1.06 inches)
Width 106.55mm (4.19 inches)
Depth 209.55mm (8.25 inches)
Weight0.88kg (1.0" 36 GB drive)
Operating Temperature5°C to 40°C (41° F to 104° F)
When installed in an ULTAMUS RAID 1200
chassis with dual Power Supply modules.