Overland Storage SnapSAN S2000 User Manual

Overland Storage

SnapSAN™ S2000

User Guide

July 2011

10400277-004

SnapSAN S2000 User Guide

Overland®, Overland Data®, Overland Storage®, LibraryPro®, LoaderXpress®, Multi-SitePAC®, NEO®, NEO Series®, PowerLoader®, Protection OS®, REO®, REO 4000®, REO Series®, Snap Care®, SnapDisk®, SnapServer®, StorAssure®, and XchangeNOW® are registered trademarks of Overland Storage, Inc.

GuardianOS™, SnapWrite™, Snap Enterprise Data Replicator™, SnapSAN™, and SnapServer Manager™ are trademarks of Overland Storage, Inc.

All other brand names or trademarks are the property of their respective owners.

The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software. Any resemblance to actual companies or individuals, whether past or present, is coincidental.

PROPRIETARY NOTICE

All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or in part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is understood that no right is conveyed to reproduce or have reproduced any item herein disclosed without express permission from Overland Storage.

Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at any time. These changes will be incorporated in new editions of this publication.

Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use of the information in this manual.

Version 4.4

Overland Storage, Inc. 9112 Spectrum Center Blvd. San Diego, CA 92123 U.S.A.

Tel: 1.877.654.3429 (toll-free U.S.) Tel: +1.858.571.5555 Option 5 (International) Fax: +1.858.571.0982 (general) Fax: +1.858.571.3664 (sales) www.overlandstorage.com

This user guide explains how to install, setup, and use your new Overland Storage SnapSAN S2000 appliance and its SnapSAN Manager Suite software to perform tasks such as create arrays and logical volumes, modify configuration settings, and take snapshots.

This guide assumes that you are familiar with computer hardware, data storage, and network administration terminology and tasks. It also assumes you have basic knowledge of Internet SCSI (iSCSI), Serial-attached SCSI (SAS), Serial ATA (SATA), Storage Area Network (SAN), and Redundant Array of Independent Disks (RAID) technology.

Product Documentation and Firmware Updates

Preface

Overland Storage SnapSAN product documentation and additional literature are available online, along with the latest release of the SnapSAN S2000 software.

Point your browser to:

http://docs.overlandstorage.com/snapsan

Follow the appropriate link to download the latest software file or document. For additional assistance, search at http://support.overlandstorage.com

Overland Technical Support

For help configuring and using your SnapSAN S2000, search for help at:

http://support.overlandstorage.com/kb

You can email our technical support staff at techsupport@overlandstorage.com or get additional technical support information on the Contact Us

http://www.overlandstorage.com/company/contact-us/

For a complete list of support times depending on the type of coverage, visit our web site at:

http://support.overlandstorage.com/support/overland_care.html

web page:

SnapSAN S2000 User Guide

Conventions

This user guide exercises several typographical conventions:

Convention Description & Usage

Boldface Words in a boldface font (Example) indicate items to select such

as menu items or command buttons.

Ctrl-Alt-r This type of format details the keys you press simultaneously. In

this example, hold down the Ctrl and Alt keys and press the r key.

NOTE A Note indicates neutral or positive information that emphasizes

or supplements important points of the main text. A note supplies information that may apply only in special cases—for example, memory limitations or details that apply to specific program versions.

IMPORTANT An Important note is a type of note that provides information

essential to the completion of a task or that can impact the product and its function.

CAUTION A Caution contains information that the user needs to know to

avoid damaging or permanently deleting data or causing physical damage to the hardware or system.

WARNING A Warning contains information concerning personal safety.

Failure to follow directions in the warning could result in bodily harm or death.

Menu Flow Indicator (>)

Information contained in this guide has been reviewed for accuracy, but not for product warranty because of the various environments, operating systems, or settings involved. Information and specifications may change without notice.

Words in bold font with a greater than sign between them indicate the flow of actions to accomplish a task. For example, Setup > Passwords > User indicates that you should press the Setup button, then the Passwords button, and finally the User button to accomplish a task.

Preface

Chapter 1 - Overview

SnapSAN S2000 Overview .......................................................................................................................... 1-1

SnapSAN S2000 Appliance .................................................................................................................. 1-1

SnapSAN Manager Suite Software ..................................................................................................... 1-1

Windows SnapSAN Manager ......................................................................................................... 1-2

Web Management Interface ........................................................................................................ 1-2

Chapter 2 - Installation and Setup

First Things First – Activate Your Warranty! ................................................................................................ 2-1

Recommended Drive Configurations ...................................................................................................... 2-2

SnapSAN S2000 Rack Installation Overview ............................................................................................ 2-2

Powering Up the SnapSAN S2000 ............................................................................................................. 2-3

Chapter 3 - Initial Configuration

Using the Windows SnapSAN Manager ................................................................................................... 3-1

Installing an iSCSI Initiator ..................................................................................................................... 3-1

Installing SnapSAN Manager Suite Software ..................................................................................... 3-1

Configuring the Appliance with Windows SnapSAN Manager ....................................................... 3-5

Using the Web Management Interface ................................................................................................. 3-10

Assigning a Static Network Address .................................................................................................. 3-11

Finding the DHCP Network Address ................................................................................................. 3-12

Appliance Monitor Display .......................................................................................................... 3-12

DHCP Server Client Table ............................................................................................................. 3-12

Configuring the Appliance ................................................................................................................ 3-13

Chapter 4 - Storage Management

Windows SnapSAN Manager Overview .................................................................................................. 4-1

Creating a SnapSAN Disk ........................................................................................................................... 4-2

Backing Up Data ........................................................................................................................................ 4-4

Using Snapshots ..................................................................................................................................... 4-4

Using Replicas ........................................................................................................................................ 4-5

Creating and Replicating a New Disk Simultaneously ............................................................... 4-6

Using Mirroring ....................................................................................................................................... 4-7

Synchronous Mirroring .................................................................................................................... 4-8

Asynchronous Mirroring .................................................................................................................. 4-8

Creating and Mirroring a New Disk Simultaneously .................................................................... 4-8

SnapSAN S2000 User Guide Contents

Chapter 5 - PC and Servers Management

Introduction ................................................................................................................................................. 5-1

Overview Screen ........................................................................................................................................ 5-2

Create SnapSAN Disk ........................................................................................................................... 5-4

Disk Create Advanced Settings .................................................................................................... 5-5

Destroy SnapSAN Disk ........................................................................................................................... 5-9

Extend SnapSAN Disk .......................................................................................................................... 5-10

Manage Disk Task ............................................................................................................................... 5-10

Disk Tasks .............................................................................................................................................. 5-11

Rename Disk Task .......................................................................................................................... 5-11

Configure Auto Extension Task .................................................................................................... 5-12

Replicate Disk Task ........................................................................................................................ 5-12

Mirror Disk Task ............................................................................................................................... 5-13

Categories ........................................................................................................................................... 5-15

Properties ....................................................................................................................................... 5-15

Replication Category ................................................................................................................... 5-16

Mirroring Category ........................................................................................................................ 5-17

Paths Category ............................................................................................................................. 5-18

SnapSAN Replicas Category ................................................................................................................... 5-19

SnapSAN Replica Properties Management .................................................................................... 5-20

Using the Calendar to Recover Data ......................................................................................... 5-20

Properties & Scheduler Category ........................................................................................................... 5-22

Queued and Completed Tasks Category ............................................................................................. 5-23

Chapter 6 - Network Management

Overview ..................................................................................................................................................... 6-1

Setting Up Storage Groups ........................................................................................................................ 6-2

Discovery ..................................................................................................................................................... 6-3

Add Discovery Entry ............................................................................................................................. 6-4

Remove Discovery Entry ...................................................................................................................... 6-4

User Interface Preferences ........................................................................................................................ 6-5

About ...........................................................................................................................................................6-6

Chapter 7 - Appliance Management

Overview ..................................................................................................................................................... 7-1

Hard Disks Category ................................................................................................................................... 7-3

SnapSAN Pools Category .......................................................................................................................... 7-4

Manage a SnapSAN S2000 Pool ......................................................................................................... 7-6

Extend a SnapSAN Pool ....................................................................................................................... 7-7

Destroy a SnapSAN Pool ...................................................................................................................... 7-7

Create a SnapSAN Pool ....................................................................................................................... 7-8

SnapSAN Targets Category ..................................................................................................................... 7-10

Managing A SnapSAN Target ........................................................................................................... 7-11

Properties Category ...................................................................................................................... 7-11

Security Category ......................................................................................................................... 7-12

Portals ............................................................................................................................................. 7-14

Statistics .......................................................................................................................................... 7-15

Replication ..................................................................................................................................... 7-17

Mirroring a Target .......................................................................................................................... 7-18

Destroying A SnapSAN Target ........................................................................................................... 7-19

Creating A SnapSAN Target .............................................................................................................. 7-20

SnapSAN S2000 User Guide Contents

Extending A SnapSAN Target ............................................................................................................ 7-22

SnapSAN Replicas Category ................................................................................................................... 7-23

Manage SnapSAN Replica ................................................................................................................ 7-24

Create SnapSAN Replica ................................................................................................................... 7-26

Destroy SnapSAN Replica .................................................................................................................. 7-27

Network Category .................................................................................................................................... 7-28

Network Connections Category ....................................................................................................... 7-28

Properties Category ...................................................................................................................... 7-29

Advanced Category .................................................................................................................... 7-30

Statistics Category ........................................................................................................................ 7-31

DNS Category ..................................................................................................................................... 7-32

Routing Category ............................................................................................................................... 7-33

Properties Category ................................................................................................................................. 7-34

Hardware Monitoring Category ............................................................................................................. 7-36

Events Category ....................................................................................................................................... 7-37

Identification & Services Category ......................................................................................................... 7-38

Initiators Category .................................................................................................................................... 7-40

Notification Category .............................................................................................................................. 7-41

Statistics Category .................................................................................................................................... 7-43

Chapter 8 - Web Management Interface

Accessing the Web Management Interface .......................................................................................... 8-1

Overview and Usage ................................................................................................................................. 8-2

Home Tab .................................................................................................................................................... 8-3

Appliance Home Page ........................................................................................................................ 8-3

Content Area Links ............................................................................................................................... 8-3

Actions Available .................................................................................................................................. 8-3

System Tab ................................................................................................................................................... 8-3

System Information ............................................................................................................................... 8-4

Content Area Links ............................................................................................................................... 8-4

Actions Available .................................................................................................................................. 8-4

System Tab Subpages .......................................................................................................................... 8-5

System Configuration ..................................................................................................................... 8-5

System Firmware Upgrade ............................................................................................................. 8-6

Hardware Sensors Information ....................................................................................................... 8-6

System Power Settings .................................................................................................................... 8-7

Set Admin Password ....................................................................................................................... 8-7

System Diagnostics .......................................................................................................................... 8-8

Set System Date & Time .................................................................................................................. 8-9

System License .............................................................................................................................. 8-10

Secure Authentication Certificate ..............................................................................................8-11

Network Tab .............................................................................................................................................. 8-11

Network Information ........................................................................................................................... 8-12

Content Sections and Links ............................................................................................................... 8-12

Actions Available ................................................................................................................................ 8-13

Network Tab Subpages ...................................................................................................................... 8-13

Discovery ........................................................................................................................................ 8-14

Network Device Information ........................................................................................................ 8-16

Edit Network Device ..................................................................................................................... 8-17

Network Interface Information .................................................................................................... 8-17

Create Network Interface ............................................................................................................ 8-18

SnapSAN S2000 User Guide Contents

Edit Network Interface .................................................................................................................. 8-19

Delete Network Interface ............................................................................................................ 8-20

Network Route Information .......................................................................................................... 8-20

Create Network Route ................................................................................................................. 8-21

Specific Network Item Change Pages ....................................................................................... 8-21

Network Ping .................................................................................................................................. 8-22

Network Traceroute ...................................................................................................................... 8-23

Targets Tab ................................................................................................................................................ 8-24

Targets .................................................................................................................................................. 8-24

Content Sections and Links ............................................................................................................... 8-24

Actions Available ................................................................................................................................ 8-25

Target Tab Subpages ......................................................................................................................... 8-25

Target Information ........................................................................................................................ 8-25

Target Edit ...................................................................................................................................... 8-27

Extend Target ................................................................................................................................. 8-28

Target Delete ................................................................................................................................. 8-29

Target Disable/Enable .................................................................................................................. 8-29

Add ACL Entry to Target ............................................................................................................... 8-30

Target ACL Entry ............................................................................................................................ 8-30

Edit Target ACL Entry .................................................................................................................... 8-31

Remove Target ACL Entry ............................................................................................................ 8-31

Create Target ................................................................................................................................ 8-32

Add Initiator to Target .................................................................................................................. 8-33

Target Initiator View ...................................................................................................................... 8-34

Remove Initiator ............................................................................................................................ 8-34

Create Snapshot Target ............................................................................................................... 8-35

Add Replicant Host to Target ...................................................................................................... 8-36

Target Replicant Host Information ..............................................................................................8-38

Edit Replicant Host Details ............................................................................................................ 8-39

Remove Replicant Host from Target ........................................................................................... 8-40

Add Mirror Plex to Target .............................................................................................................. 8-40

Plex Information ............................................................................................................................. 8-41

Remove Mirror Plex ....................................................................................................................... 8-42

Change (Promote to) Management Plex ................................................................................. 8-43

Break Mirror Plex ............................................................................................................................ 8-43

Create Target Recovery Point ..................................................................................................... 8-44

Create Target on <Pool_name> ................................................................................................. 8-45

Export to USB Devices ......................................................................................................................... 8-45

Pools Tab .................................................................................................................................................... 8-46

Storage Pools ....................................................................................................................................... 8-46

Content Sections and Links ............................................................................................................... 8-46

Actions Available ................................................................................................................................ 8-47

Other Network Tab Subpages ........................................................................................................... 8-48

Subsystem Information ................................................................................................................. 8-48

Pool Information ............................................................................................................................ 8-49

Create Storage Pool ..................................................................................................................... 8-50

Add Global Hot Spare .................................................................................................................. 8-51

Remove Global Hot Spare ........................................................................................................... 8-52

Storage Journal Configuration .................................................................................................... 8-52

Set Neutral Storage Host .............................................................................................................. 8-54

Subsystem Rescan ..............................................................................................................

.......... 8-55

SnapSAN S2000 User Guide Contents

Delete Storage Pool ...................................................................................................................... 8-55

Extend Pool .................................................................................................................................... 8-56

Set Pool Cache ............................................................................................................................. 8-56

Pool Markers .................................................................................................................................. 8-57

Devices Tab ...............................................................................................................................................8-57

Devices ................................................................................................................................................ 8-58

Content Sections and Links ............................................................................................................... 8-58

Actions Available ................................................................................................................................ 8-58

Other Device Tab Subpages ............................................................................................................. 8-59

Device Information ....................................................................................................................... 8-59

Events Tab ..................................................................................................................................................8-59

Events ................................................................................................................................................... 8-60

Actions Available ................................................................................................................................ 8-61

Other Device Tab Subpages ............................................................................................................. 8-61

Clear Events ................................................................................................................................... 8-61

Event Notification .......................................................................................................................... 8-61

Event Notification Setup ............................................................................................................... 8-62

Add Event Notification ................................................................................................................. 8-63

Remove Event Notification .......................................................................................................... 8-64

Test Event Notification .................................................................................................................. 8-64

Clear System Status ....................................................................................................................... 8-65

Replicant Tab ............................................................................................................................................ 8-65

Replicant Information ......................................................................................................................... 8-65

Content Sections and Links ............................................................................................................... 8-66

Actions Available ................................................................................................................................ 8-66

Other Device Tab Subpages ............................................................................................................. 8-66

Replicant Settings .......................................................................................................................... 8-67

Add ACL Entry to Replicant ......................................................................................................... 8-67

Create Replicant Volume ............................................................................................................ 8-68

Replicant Volume Information .................................................................................................... 8-69

Recovery Point Information ......................................................................................................... 8-70

Edit Replicant Volume .................................................................................................................. 8-71

Delete Replica Volume ................................................................................................................ 8-72

Recovery Point Target Mapping ................................................................................................. 8-72

Edit Replicant ACL Entry ............................................................................................................... 8-73

Remove Replicant ACL Entry ....................................................................................................... 8-73

Replicant ACL Entry ...................................................................................................................... 8-74

Chapter A - SnapServer Manager

Installing the SSM Software ....................................................................................................................... A-1

Launching SSM ......................................................................................................................................A-1

SnapSAN S2000 Discovery ....................................................................................................................A-2

Accessing Management Software .....................................................................................................A-2

Right-Click vs. Control-Click .................................................................................................................A-2

Chapter B - Expanding Capacity

Attaching Expansion Arrays ....................................................................................................................... B-1

Chapter C - Licenses & Copyright

GNU General Public License .................................................................................................................... C-1

GPL Version 2 ........................................................................................................................................ C-1

SnapSAN S2000 User Guide Contents

Lesser GPL ............................................................................................................................................. C-6

Copyright Notices and Licenses ............................................................................................................ C-13

Appendix D - VMware Plug-In

Install SnapSAN Manager Suite ................................................................................................................ D-1

Install VMware Plug-in ............................................................................................................................... D-1

Create Datastore ...................................................................................................................................... D-2

Appendix E - VSS Hardware Provider

Overview ..................................................................................................................................................... E-1

Theory of Operation ................................................................................................................................... E-1

Installation .................................................................................................................................................... E-2

System Requirements ........................................................................................................................... E-2

Hardware Requirements ................................................................................................................ E-2

Operating System Requirements ..................................................................................................E-2

Software Requirements .................................................................................................................. E-2

Installation .............................................................................................................................................. E-2

Verifying the Installation ....................................................................................................................... E-2

Uninstallation ......................................................................................................................................... E-3

System Setup ............................................................................................................................................... E-3

Using the Overland Hardware Provider for VSS ...................................................................................... E-3

Creating a Snapshot ............................................................................................................................ E-4

Listing Snapshots ................................................................................................................................... E-4

Exposing a Snapshot ............................................................................................................................. E-4

Example Using VSS ...................................................................................................................................... E-4

Storage Array Logical Drives versus Windows Volumes ......................................................................... E-5

Use of VSS Tools ...........................................................................................................................................E-6

Breaking a Snapshot Set ............................................................................................................................ E-6

Event Codes ................................................................................................................................................ E-6

Successful Messages ............................................................................................................................ E-7

Informational Messages ....................................................................................................................... E-7

Error Messages ....................................................................................................................................... E-7

Appendix F - Mirror Example

Overview ..................................................................................................................................................... F-1

Procedure .................................................................................................................................................... F-1

Overland Glossary & Acronym List

Index

CHAPTER

Overview

This manual describes how to use the Overland Storage SnapSAN S2000 system. The appliance together with the SnapSAN S2000 software provides a flexible, intelligent, iSCSI-based storage area network (SAN) solution for virtualized server environments and the growing demand for data storage. With a SnapSAN S2000 appliance, you can store, share, protect, and manage data through a single easy-to-use Windows or web interface.

SnapSAN S2000 Overview

The SnapSAN S2000 has two main components: the appliance and its custom software.

SnapSAN S2000 Appliance

This is a appliance connected to your local storage area network running the SnapSAN S2000 software. The appliance manages a RAID controller which, in turn, manages the physical operation of a group of hard disks. The S2000 makes this networked disk storage look just like one or more local disks.

SnapSAN Manager Suite Software

This is storage management software that enables you to manage your data storage effectively and efficiently with no special knowledge about the underlying technology required. There are two versions available:

• Windows SnapSAN Manager – A Windows program run from a network

computer.

• Web Management Interface – A web-based interface on the SnapSAN that is

accessed by a browser.

SnapSAN S2000 User Guide

Host Computers

Disk Drives

RAID Pool

iSCSI Virtual

SAN Disks

The figure below illustrates how the SnapSAN S2000 software can map a set of independent disk drives, connected to the network by a RAID controller, to a storage pool from which seemingly “local” disks of user-defined size can be created and shared by all the users on the network.

Windows SnapSAN Manager

The Windows SnapSAN Manager is a Windows program that provides you with an easy way to manage your data storage. You can use it to perform the following storage management tasks:

• Configure your appliance

• Create new disks from storage on the SnapSAN S2000 appliance.

• Protect the data by controlling shared access to it.

• Provide a high level of data security, using the built-in reliability that comes

with RAID technology.

• Monitor the way that data is used and then adapt the data storage to fit this

usage pattern, giving users optimal access to their data.

• Back up data quickly and efficiently using SnapSAN S2000 support for

snapshots, disk replication (optional), and mirroring (optional).

Web Management Interface

The Web Management Interface is a browser-based tool for managing your data storage. You can use the Web Management Interface to perform the following storage management tasks:

• Configure your appliance

• Create new disks from storage on a specific SnapSAN S2000 appliance.

• Check the logs for a specific SnapSAN S2000 appliance.

• Verify error or fault messages regarding a specific SnapSAN S2000 appliance.

CHAPTER

Installation and Setup

This chapter explains how to install a SnapSAN S2000 appliance. Sections in this chapter include:

• First Things First

• SnapSAN

• Powering Up the SnapSAN S2000

S2000 Rack Installation Overview

– Activate Your Warranty!

First Things First – Activate Your Warranty!

Before installing your new unit, it is essential that you activate your Overland warranty. Technical and warranty support are not available until this is done:

1. Go to the Overland Storage web site at:

http://www.overlandstorage.com/

2. Select Service & Support > My Products.

3. At the Site Login

NOTE: If you are not yet a member, click “New member?” and follow the instructions

given. It’s free and easy!

, enter your email address and password.

4. Under the My Products tab, click Register New.

5. Fill in the information and click Submit.

IMPORTANT: You will receive an email from Overland with your warranty certificate.

Review it carefully and verify that the product and address information is accurate. If any errors are found, email us at: warranty@overlandstorage.com. Otherwise, follow the instructions in the email to complete the registration process.

SnapSAN S2000 User Guide

Supported Configurations

Rotational Speed A Rotational Speed B Blank Disk Drive

Unsupported Configurations

Do not include drives with different RPMs in the same column.

Rotational Speed A Rotational Speed B Blank Disk Drive

Recommended Drive Configurations

Before installing or adding drives to a SnapSAN S2000 appliance, the following must be observed:

• Different capacity drives can be installed; however, they should not be included

in the same RAID array, because capacity usage for all drives in the RAID is limited to the capacity of the smallest drive member.

• Drives of different rotational speed (such as, SAS and SATA drives) can be

installed, but they should not be installed in the same column. If you are combining drives with different speeds, use the figures below to plan where to place the disk drives.

SnapSAN S2000 Rack Installation Overview

WARNING: It is recommended that a mechanical lifter (or at least two people) be used

to raise and align the unit to prevent injury during installation. Use care when inserting or removing a unit into or out of a rack to prevent the accidental tipping of the rack causing damage or personal injury.

AVERTISSEMENT: il est recommandé que la mécanique lifter (ou au moins deux

personnes) soit utilisé pour élever et d'unifier l'appareil pour éviter des blessures pendant l'installation. Faites attention lorsque vous insérer ou de retirer une unité d'entrée ou de sortie d'un support pour empêcher le déversement accidentel de la crémaillère causant des dommages ou des blessures.

CAUTION: Overland strongly recommends that you install the unit in a clean,

air-conditioned environment with power conditioning and an adequately rated uninterruptible power supply (UPS). The unit is intended to be grounded.

SnapSAN S2000 User Guide

Power

Button

Reset

Access

Power

NIC 1

Activity

Alert

NIC 2 Activity

IMPORTANT: Before unpacking the unit, ensure that the area is free from conditions that cause electrostatic discharge (ESD). Discharge static electricity from your body by

touching a known grounded surface. Also, avoid touching pins, leads, or circuitry.

Using the SnapSAN S2000 Quick Install Guide that came in the Accessory Kit, install the unit in the rack as follows:

1. Install the Rail Kit in a RETMA rack.

2. Insert the SnapSAN S2000 into the rack.

3. Connect the network and data cables.

4. Attach the power cords.

NOTE: A PDF of the Quick Start Guide is available on the Overland Storage web site:

http://docs.overlandstorage.com/snapsan

Powering Up the SnapSAN S2000

The power switch is on the front panel located on the left side bracket. To turn the appliance ON, press and hold the Power button for no more than one (1) second to begin the power-up sequence.

After you turn the power ON, the System performs a self-test process, which takes a couple of minutes.

After the unit completes the POST sequence, check the LED indicators on the left bracket to verify the network connections are good.

CHAPTER

Initial Configuration

After installing a new SnapSAN S2000 appliance, there are two ways to handle the initial configuration of an appliance:

• A Windows program (Windows SnapSAN Manager) is installed as part of the

SnapSAN Manager Suite on a network computer and can be used to configure any SnapSAN S2000 appliance on the network (“

Manager”). This is the recommended procedure.

• The web interface (Web Management Interface) can be accessed by a browser to

configure and operate that specific appliance (“

Interface” on page 3-10). This can be used by any OS such as Linux or Mac.

Using the Windows SnapSAN Manager

Using the Windows SnapSAN

Using the Web Management

Before you can use the Windows SnapSAN Manager, you must make sure an iSCSI initiator is installed on each Windows host and the SnapSAN Manager Suite software has been installed.

Installing an iSCSI Initiator

An iSCSI initiator must be installed on each Windows host to access the storage managed by the Windows SnapSAN Manager.

Windows Server 2003 and XP operating systems do not include an iSCSI initiator as standard, but the Microsoft iSCSI initiator is available as a free download. To find the initiator, go to http://www.microsoft.com/downloads installation instructions that come with the initiator.

If you plan to use a different initiator, follow the instructions provided with it.

Installing SnapSAN Manager Suite Software

NOTE: The SnapSAN Manager Suite software can only be installed by the Administrator or a

user with Administrator privileges.

The SnapSAN S2000 SnapSAN Manager Suite files along with electronic copies of all the important documents are available from download from the Overland SnapSAN website:

http://docs.overlandstorage.com/snapsan

and search for iSCSI. Follow the

SnapSAN S2000 User Guide

The installation procedure automatically configures the Windows Firewall to allow Windows SnapSAN Manager and its Appliance Discovery Service to access TCP and UDP port 4309 on your computer. If you are using SnapServer Manager (SSM), it configures access to TCP and UDP port 111.

outgoing access on this port. If your system is behind a NAT interface, you will have to set up port forwarding to your computer for this port.

NOTE: To install the SnapSAN Manager Suite on a VMware vSphere Client, refer to

Follow the on-window instructions to install the software:

1. Download the appropriate version of the SnapSAN Manager.

2. Double-click setup.exe.

3. At the start window, click Next.

IMPORTANT: If you are using another firewall, open the firewall manually to allow the Appliance Discovery Service and the Windows SnapSAN Manager incoming and

Appendix D, “

VMware Plug-In.”

Choose either the 32- or 64-bit version from:

http://docs.overlandstorage.com/snapsan

SnapSAN S2000 User Guide

4. Review the license agreement, click the box to accept, and click Next to

5. At the Setup Type window, click Typical to continue.

continue the installation.

NOTE: The Typical option is recommended as the optimum configuration.

SnapSAN S2000 User Guide

6. At the confirmation window, click Install.

The progress window is displayed with a Status bar showing the amount completed. It may take several minutes to complete the installation. When done, the Next button becomes active.

7. When the installation is complete, click Next.

SnapSAN S2000 User Guide

8. At the completion window, click Finish to exit.

Once the SnapSAN Manager Suite is installed and you click Finish, the program automatically launches the Windows SnapSAN Manager. Continue with

“

Configuring the Appliance with Windows SnapSAN Manager.”

Configuring the Appliance with Windows SnapSAN Manager

To configure a SnapSAN S2000 appliance using Windows SnapSAN Manager:

1. If not already running, start the Windows SnapSAN Manager by selecting

Windows Start > All Programs > SnapSAN > SnapSAN Manager.

Automatically, Windows SnapSAN Manager tries to discover any appliances that are connected to the network. During this discovery process, the Discovery window is displayed and Windows SnapSAN Manager attempts to connect to any SAN appliances it finds.

• If a connection succeeds, the SnapSAN Appliance Setup Wizard starts to

guide you through the setup process.

• If no appliances were discovered, the Windows SnapSAN Manager

Overview window will open. Recheck your network connections and verify that the computer is on the same network as the SAN appliance.

SnapSAN S2000 User Guide

2. The SAN Appliance Setup Wizard Before You Begin page reminds you to check

3. At the EULA page, review the license agreement, click the box to accept, and

that the appliance’s disks are correctly inserted.

Once you have checked the disks, click Next to move to the next page.

click Next to continue the installation.

4. At the Licensing window, select one of the bulleted items:

• Activate later – use this option if the license key is not readily available.

• Activate over the Internet using a license key – use this option if you

have access to the Internet. Enter proxy settings if required.

• Activate using a license file – use this option to browse for the file with

both the license key and serial number. Does not require Internet access.

SnapSAN S2000 User Guide

5. At the Identity window, enter a new name if you want to rename the appliance,

If activating now, a second window (Activation) opens. Follow the onscreen instructions to complete the activation. Click Next when done.

and click Next.

NOTE: We highly recommend changing the name to help identify the appliance on the

network. The name must start with a letter; subsequent characters can only be letters, numbers, or hyphens.

SnapSAN S2000 User Guide

6. At the Password window, you must enter a password for the appliance, confirm

it by re-entering it, and then click Next.

IMPORTANT: Overland recommends using a strong password of at least six alphanumeric characters.

7. At the Pool Creation page, select the type of RAID policy you want.

A pool represents the storage available on a set of disks managed by an appliance. In effect, it comprises one or more of the physical disks connected to the RAID controller, managed according to a management policy of your selection. For the management policy you can specify either Typical or Custom.

NOTE: If you want to configure advanced RAID options, use the Windows SnapSAN

Manager to create the pool (as described in “

SnapSAN Pools Category” on

page 7-4) after the wizard has completed.

The options presented for Custom vary according to the number of physical disks available and the type of RAID controller card:

• RAID 0 – Performance storage with no redundancy

• RAID 1 – Mirrored storage

SnapSAN S2000 User Guide

8. At the initial Summary page, review the settings you have made, and click

• RAID 5 – High availability storage (hot spare optional)

• RAID 6 – Very high availability storage (hot spare optional)

• RAID 10 – Multiple duplicated performance storage (hot spare optional)

• RAID 50 – Multiple high availability storage (hot spare optional)

• RAID 60 – Multiple very high availability storage (hot spare optional)

• Don’t Create Pool

NOTE: Select Don’t Create Pool if you want to create multiple pools or to create a

pool using only selected disks in the enclosure. After the wizard has completed, use Windows SnapSAN Manager to create the pool as described in see “

SnapSAN Pools Category” on page 7-4.

When you have finished configuring a storage pool, click Next.

Accept to configure the appliance.

9. At the secondary Summary page, verify the successful initialization, and click

Close to quit the SAN Appliance Setup Wizard.

SnapSAN S2000 User Guide

When the wizard finishes, the initial (default) Windows SnapSAN Manager window is displayed showing the new volumes on the S2000 (such as “DSK1_VOL4”).

Chapter 4, “

SnapSAN Manager and also how to set up and manage the SAN.

These other chapters cover specific manager features in more detail:

• Chapter 5, “

• Chapter 6, “Network Management”

• Chapter 7, “Appliance Management”

Storage Management,” describes in general how to use Windows

PC and Servers Management”

Using the Web Management Interface

The web interface to the appliance, Web Management Interface, supports most common web browsers, including Internet Explorer 7 or 8, and Firefox 3.5. JavaScript must be enabled in the browser.

To use the built-in Web Management Interface to configure a specific SAN appliance, it is necessary to know either the network name or network address (the IP address) of the appliance. To find these, do one of the following:

• If you are not running a DHCP server, connect a keyboard and monitor to the

appliance so that you can assign a network address to it as described in

“

Assigning a Static Network Address” on page 3-11.

• If you are running a DHCP server on the network, find the network address of

the appliance as described in “

page 3-12.

Finding the DHCP Network Address” on

IMPORTANT: If your DHCP server supports reservations, reserve an IP address for the appliance.

SnapSAN S2000 User Guide

Network Name

IP Address

Network

Interfaces

Enter Password

Assigning a Static Network Address

As shipped, the appliance is configured to get its network address using DHCP. If you are not running a DHCP server, manually set the network address as follows:

1. Connect a monitor and keyboard to the appliance.

The monitor will display the appliance’s Network Information window. This gives the status of each network interface.

2. If necessary, use the Up and Down arrow keys to highlight the correct network

interface on the left, and press Enter.

The Edit Network Settings dialog box is then displayed.

3. Enter the appliance’s password.

NOTE: For an unconfigured system, “password” is the default preset.

SnapSAN S2000 User Guide

IP Address

Network Name

4. Using Tab or the Up and Down arrow keys, move to the DHCP Enabled field,

5. Enter the Static IP Address and Static Netmask for the appliance in the

6. Apply the changes by moving to the Apply box and pressing Enter.

7. Press Esc to quit.

and press Enter to disable DHCP.

appropriate fields.

To quit without applying the changes, move to the Cancel box and Enter.

Continue with “

Configuring the Appliance” on page 3-13.

Finding the DHCP Network Address

You can find the DHCP network address by direct connection to the appliance or using the DHCP table.

Appliance Monitor Display

Connect a monitor to the video port of the appliance to read the appliance’s network name and IP address from the appliance information window.

The network name, in the format “SnapSANnnnnnn,” is shown near the top of the window, and the IP address 192.168.1.140 is shown near the middle of the window.

DHCP Server Client Table

Bring up your DHCP servers client table to read the appliance’s network name and IP address. The details of doing this depend on the DHCP server being used. However, there should be an option to display DHCP clients which have been allocated addresses by the server.

For example, the client table for a Windows 2003 DHCP server:

Locate the entry with a name in the form “SnapSANnnnnnn” and note the name and the IP address. When you configure the appliance, you can then change the network name to something more memorable.

IMPORTANT: If your DHCP server supports reservations, reserve an IP address for the appliance.

It is possible that some DHCP servers will not display network names. In this case, use the appliance monitor display to get the information as described in “

Assigning a

Static Network Address” on page 3-11.

SnapSAN S2000 User Guide

Configuring the Appliance

To connect your web browser to the appliance, enter either the network name or the IP address into your web browser. With some browsers, you may need to prefix the name with “https://” (for example, “https://192.168.1.140”). When you configure the appliance, you can change the network name to something more memorable if you plan to use it for connection.

To configure your SnapSAN S2000 appliance using the Web Management Interface:

1. Open the Web Management Interface:

a. Enter the network name or IP address of the appliance into the browser

(with some browsers, you may need to preface the name with “http://”).

b. At the login dialog box, enter “admin” for the User Name and “password”

for the Password (you can change this later), and click OK.

NOTE: You may see a warning saying the web site is not trusted and asking you to

confirm whether you want to visit it. You can prevent this happening in future by downloading the appliance’s security certificate and installing it in your browser.

In order for your browser to trust the secure connection to your SnapSAN S2000 appliance permanently, the CA certificate must be installed in your browser. A link to the certificate can be found on the System page (see“

System Tab” on

page 8-3).

Installation of the certificate varies according to the browser you are using. With some browsers, you can simply click the certificate and it will be installed automatically; on others, you may have to save the certificate and then import it into the browser, for example, by dragging it to the browser. After installing the certificate, some browsers may have to be restarted for the connection to become trusted.

2. At the License Agreement page, read the license agreement, check the

Agreement box to accept it, and click Next.

If you do not accept the license agreement, you will not be able to proceed.

SnapSAN S2000 User Guide

3. At the Before You Begin window, the appliance’s serial number and current

Hostname are displayed. To start configuring the appliance, click Next.

4. At the Activate page, review the activated settings for the appliance and click

Next.

SnapSAN S2000 User Guide

5. Enter the appliance’s network name (also known as the hostname) in the

Identify window, and click Next.

Optionally, you can enter your local network’s Domain Name. The network name must start with a character (a-z, A-Z), use alphanumeric characters or a dash (-) character, and must not include any spaces. If you do not supply a domain name but want to specify an NTP or iSNS server name later, you will have to supply the fully qualified domain name of the server.

6. At the Password page, change the Administrator Password from its default

value. For security reasons, you must enter a new password. Click Next to continue.

+ 214 hidden pages

Overland Storage SnapSAN S2000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Contents

SnapSAN S2000 Overview

SnapSAN S2000 Appliance

SnapSAN Manager Suite Software

Windows SnapSAN Manager

Web Management Interface

First Things First – Activate Your Warranty!

Recommended Drive Configurations

SnapSAN S2000 Rack Installation Overview

Powering Up the SnapSAN S2000

Using the Windows SnapSAN Manager

Installing an iSCSI Initiator

Installing SnapSAN Manager Suite Software

Configuring the Appliance with Windows SnapSAN Manager

Using the Web Management Interface

Assigning a Static Network Address

Finding the DHCP Network Address

Appliance Monitor Display

DHCP Server Client Table

Configuring the Appliance