Overland Storage NEO 8000E Quick Start Manual

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Page 1

Quick Start Guide

NEO® 8000e

Overview

This document describes how to unpack and install a NEO 8000e enterprise library from Overland Storage.

WARNING: To reduce the risk of electric shock or damage

to equipment, always remove any power cords while

working with the unit.

AVERTISSEMENT: pour réduire le risque de choc

électrique ou endommagement de l'équipement, retirez

toujours les cordons électriques en travaillant avec l'appareil.

CAUTION: While working with the unit, observe standard

Electrostatic Discharge (ESD) precautions to prevent

damage to micro-circuitry or static-sensitive devices.

Before starting, it is essential that you activate your Overland warranty. Technical and warranty support are not available until this is done:

1. Go to the Overland Storage web site

(http://www.overlandstorage.com/).

2. Click the

3. Select

4. At the Site Login, enter your e-mail address and

password (Figure 1).

NOTE: If you are not yet a member, click “New member?” and follow the instructions given. It’s free and easy!

Service & Support

My Products > Register New Product

tab.

Unpack the Library

WARNING: Exercise care when unpacking and moving the

NEO 8000e Library. Due to its size and weight, it is recommended that at least two people be involved with the unpacking process.

AVERTISSEMENT: soyez prudent lors du déballage et du

déménagement de la bibliothèque NEO 8000e. En raison de sa taille et son poids, il est recommandé qu'au moins deux personnes aident au déballage.

CAUTION: Read and become familiar with this entire

document before starting this unpacking procedure. Steps performed out of sequence may cause damage to the library which voids existing warranties.

NOTE: Retain all packaging materials in a protected place in case the library needs to be shipped to a different location.

These tools are required to unpack and install the library:

• 9/16” wrench

• 10” adjustable wrench

• Box knife

• #2 Phillips stubby or offset screwdriver

• #2 Phillips screwdriver

• Level, at least 10 inches long (25cm)

Remove the Outer Carton

1. Position the shipping container on a level surface

with adequate clearance to work around it (Figure 2 on

page 2).

Figure 1. Support Site Login

5. Fill in the information and click

IMPORTANT: Within three business days, you will receive an e-mail from Overland with your warranty certificate.

Follow the instructions included to complete the process.

*10400292-001*

Submit

NOTE: The container pallet and box is labeled “RAMP SIDE” on the removal side.

• Allow at least 10 ft. (3.0m) of clearance on the

removal side of the container.

• Allow about 3 ft. (1.0m) of clearance around the other

three sides.

• Allow at least 8 ft. (2.5m) of vertical clearance.

Page 2

NEO 8000e Quick Start Guide Unpack the Library

Allow at least 10 ft. in

the rear to remove the

library from the pallet

Floor

Ramp

Figure 2. Unpacking Space Requirements

2. Remove the outside packaging (Figure 3).

a. Cut the shipping straps and remove.

b. Remove the edge boards from the top of the box.

c. Remove the corner boards from the sides of the box.

d. Remove the top cap.

e. Release and remove all of the plastic retainers (on

opposite corners).

f. Remove the two (2) large pieces of cardboard

surrounding the library.

Top Cap

Edge

Boards

Top

Spacers

RAMP Box

Allow 3 ft. around the library

Allow 8 ft. vertical clearance

Plastic

Retainers

Shipping

Straps

Corner

Boards

Figure 3. Library Packaging Components (Rear View)

3. Remove the inner packaging (Figure 4).

a. Holding the RAMP and DOOR boxes, remove the two

(2) Top Spacers.

b. Remove the RAMP and DOOR boxes and set them

aside.

c. Remove the plastic bag that covers the library.

DOOR Box

(Library hidden for clarity)

Figure 4. Ramp and Door Box Locations

Front

Detach the Pallet

Once the cardboard pieces are removed, you can remove the hardware that secures the library to the pallet.

1. Remove the ramps from the RAMP box and lay them

down, placing the brackets into the corresponding slots on the rear of the pallet (Figure 5).

Slots

Ramps

(Library hidden for clarity)

Figure 5. Placing the Ramps in Position

Page 3

NEO 8000e Quick Start Guide Unpack the Library

2. Remove the rear hardware holding the library on the

pallet:

a. To access the hold-down bolts and leveling legs,

remove the rear crosspiece (Figure 6).

Use a #2 Phillips screw driver to remove the crosspiece screws. Then, lift and slide to remove.

Remove Rear Crosspiece

Bolts and Brackets

(Library hidden for clarity)

Figure 6. Removing the Rear Crosspiece

b. Using the 9/16” wrench, remove the two bolts and

hold-down brackets.

c. Use a 10” adjustable wrench to raise the two

leveling legs at least to the wheel tops (Figure 7).

WARNING: Most of the weight of a library is located in

the rear. If the leveling legs are not raised high enough, they can catch at the bottom of the ramps, tipping over the library.

AVERTISSEMENT: la plupart des poids d'une

bibliothèque est située à l'arrière. Si les pieds de nivellement ne sont pas élevés assez haut, ils peuvent prendre au bas de la rampe et faire basculer la bibliothèque.

5. Using two people, carefully move the library down the

ramps and onto the floor.

CAUTION: To prevent damage, do not pull on the media

drawer handles at any time while moving the library.

Attach the Front Doors

Before moving the library to its final operating position, attach the doors.

CAUTION: The holes used to attach the NEO 8000e front

doors are self-tapping. Care must be exercised during the attachment of the front library doors. If the screws are overtightened, the hole may strip. Hand tighten only.

Figure 7. Raising the NEO 8000 Leveling Legs

3. Remove the front hardware holding the library on the

pallet:

a. Using a #2 Phillips screw driver, remove the

crosspiece screws.

b. Lifting one end of the crosspiece at a time, use the 9/

16” wrench to remove the bolts and hold-down

brackets securing the library to the pallet.

c. Using care not to allow the library to come off the

pallet, move the library back just far enough to lift the front crosspiece out.

d. Use the 10” adjustable wrench to loosen and raise the

two leveling legs at least to the wheel tops (Figure 7).

4. Verify that all four leveling legs can clear the floor at

the bottom of the ramp and that the library is only supported by the four caster wheels.

NOTE: The square, straight end of the door is the top and the curved end is the bottom.

1. Remove the two doors from the DOOR shipping box

and extract them from their plastic shipping bags.

2. Using the supplied Phillips screws, attach the left door

hinges to the frame (Figure 8).

3. Repeat Step 2 for the right door.

Figure 8. Attaching the Door Hinges

Attach the Optional Rear Door

If the optional rear door was purchased with the library, follow the instructions that came with the door to install it at this time.

Page 4

NEO 8000e Quick Start Guide Position and Level the Library

Position and Level the Library

Move the library into its final position and level it:

CAUTION: To prevent damage, do not pull on the media

drawer handles at any time while moving the library.

1. Position the library at its operating location.

2. Run down all four leveling legs by hand until they

contact the floor.

3. Using the 10” adjustable wrench, turn each leveling

leg, one after the other in equal increments, until you

have turned them at least one full turn.

NOTE: Be sure the library has been raised high enough so none of the casters touch the floor.

4. Place the level, front to rear, on the top side edge of

the library (Figure 9).

5. Note the position of the bubble. Raise both of the front

legs or both of the rear legs the same amount to achieve a level front-to-rear reading.

6. Place the level across the top front edge of the library.

7. Note the position of the bubble. Raise both of the left

feet or both of the right feet the same amount to achieve a level side-to-side reading.

8. Recheck the level from front-to-rear and from side-to-

side. Adjust as needed until the library is level.

Figure 10. Removing the Drawer Shipping Brackets

Additional Information

Your library is now ready to install and connect the tape drive assemblies (ordered separately), connect any network management cables, and power it on.

Follow the instructions that come with the tape drive assemblies to install them. Additional information and documentation for the NEO 8000e is available online.

Figure 9. Positioning the Level

Remove the Drawer Brackets

Once the library is in position, use a #2 Phillips stubby or offset screwdriver to remove the six drawer shipping brackets located inside the doors (Figure 10) on the side trim pieces. Replace the screws back into the trim pieces and retain the brackets with the shipping carton.

User Guide

For detailed information on configuration and setup of your library, including expansion and partitioning, refer to the NEO 8000e User Guide. It is available online at:

http://docs.overlandstorage.com/neo

Warranty and Technical Support

For warranty and technical support information, see our

http://www.overlandstorage.com/company/contact-us/ index.aspx

For information on contacting Overland Technical Support, see our Contact Support page:

http://docs.overlandstorage.com/support

To search for more service information, visit our

Expert Knowledge Base System:

http://support.overlandstorage.com/kb

If you want to be notified whenever a change is made, click Watch Category in the Tools box on the upper right on the Knowledge Base sub-category pages.

http://support.overlandstorage.com

You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using the information found on the Contact Us page on our web site.

Overland Storage NEO 8000E Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual