Overland Storage NEO 8000 User Manual

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Overland Storage

NEO

8000 Library

User Guide

September 2009

10400267-101

Overland®, Overland Data®, Overland Storage®, ARCvault®, LibraryPro®, LoaderXpress®, Multi-SitePAC®, NEO®, NEO Series®, PowerLoader®, Protection OS®, REO®, REO 4000®, REO Series®, Snap Care®, Snap Server®, StorAssure®, ULTAMUS®, VR2®, WebTLC®, and XchangeNOW® are registered trademarks of Overland Storage, Inc.

GuardianOS™, NEO Lite™, REO Compass™, SnapWrite™, Snap Enterprise Data Replicator™, and Snap Server Manager™ are trademarks of Overland Storage, Inc.

All other brand names or trademarks are the property of their respective owners.

The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software. Any resemblance to actual companies or individuals, whether past or present, is coincidental.

PROPRIETARY NOTICE

All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or in part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is understood that no right is conveyed to reproduce or have reproduced any item herein disclosed without express permission from Overland Storage.

Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at any time. These changes will be incorporated in new editions of this publication.

Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use of the information in this manual.

FW 5.16.

Overland Storage, Inc. 4820 Overland Avenue San Diego, CA 92123 U.S.A.

Tel: 1.877.654.3429 (toll-free U.S.) Tel: +1.858.571.5555 Option 5 (International) Fax: +1.858.571.0982 (general) Fax: +1.858.571.3664 (sales) www.overlandstorage.com

ii X 10400267-101 09/2009

Preface

About this Guide

This guide provides installation instructions and operational information necessary for using the Overland Storage NEO 8000 Library. It assumes you are familiar with basic functions of your computer and networking. It also assumes you are knowledgeable about the SAN to which the NEO 8000 is being connected.

Conventions Used

This user guide exercises several typographical conventions to help explain how to use the NEO 8000.

Convention Description & Usage

Boldface Words in boldface indicate items to select such as menu items or

command buttons.

Ctrl-Alt-r This type of format details the keys you press simultaneously. In this

example, hold down the Ctrl and Alt keys and press the r key.

NOTE A Note indicates neutral or positive information that emphasizes or

supplements important points of the main text. A note supplies information that may apply only in special cases—for example, memory limitations or details that apply to specific versions of a program.

IMPORTANT An Important note is a type of note that provides information essential

to the completion of a task or that can impact the product and its function. Users can disregard information in a regular note and still complete a task, but they should not disregard an important note.

CAUTION A Caution contains information that the user needs to know to avoid

damaging or permanently deleting data or causing physical damage to the hardware or system.

WARNING A Warning contains information essential to people’s safety. It

Obtaining Documentation

NEO 8000 product documentation and additional literature are available online at

www.overlandstorage.com/neo8000.html

advises users that failure to take or avoid a specific action could result in physical harm to the user or hardware.

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Preface

Overland Technical Support

For assistance configuring and using your NEO 8000, search for help at:

http://support.overlandstorage.com/

Our Overland Storage Technical Support staff is also available to assist you by phone at:

1.877.654.3429 (Toll-free and active only in US and Canada)

1.858.571.5555 x5 (Worldwide)

On normal business days 6 AM through 5 PM (California time) excluding Overland holidays. At all other times we will respond to technical support calls within 4 hours.

Technical support for our European customers is available as well from our United Kingdom office at:

+44 (0) 118-9898050

9:00 am to 5:00 pm (GMT)

Monday through Friday

You can e-mail our technical support staff at techsupport@overlandstorage.com.

Electrostatic Discharge Information

A discharge of static electricity can damage static-sensitive devices. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions.

• Transport products in static-safe containers such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free

stations.

• Cover the library with approved static-dissipating material.

• Use a wrist strap connected to the work surface and properly-grounded tools and

equipment.

• Keep the work area free of non-conductive materials such as foam packing materials.

• Make sure you are always properly grounded when touching a static-sensitive

component or assembly.

• Avoid touching pins, leads, or circuitry.

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Table of Contents

Preface

About this Guide ..................................................................................................................... iii

Conventions Used ................................................................................................................... iii

Obtaining Documentation .................................................................................................... iii

Overland Technical Support ..................................................................................................iv

Electrostatic Discharge Information ......................................................................................iv

Chapter 1 - NEO 8000 Library Overview

Benefits and Features ..........................................................................................................1-1

Accessories Included ..................................................................................................... 1-1

Library Design and Layout .................................................................................................. 1-1

Front Components ......................................................................................................... 1-2

Rear Components .......................................................................................................... 1-4

Capacity Configurations ............................................................................................. 1-13

Chapter 2 - Unpacking and Setting Up

Tools Needed ........................................................................................................................ 2-1

Removing the Outer Carton ............................................................................................... 2-1

Detaching the Pallet ............................................................................................................ 2-3

Attaching the Front Doors ................................................................................................... 2-5

Leveling the Library .............................................................................................................. 2-6

Remove the Drawer Shipping Brackets ............................................................................. 2-7

Chapter 3 - Installation and Initialization

Installation Considerations .................................................................................................. 3-1

Input Supply .................................................................................................................... 3-1

Grounding ....................................................................................................................... 3-1

Power-Up and Cabling Pre-Check .................................................................................... 3-1

Powering Up the Library ...................................................................................................... 3-2

Power-On Self Test .......................................................................................................... 3-2

Powering Down the Library ................................................................................................. 3-3

Standard Method ........................................................................................................... 3-3

Alternate Method ........................................................................................................... 3-4

Chapter 4 - Daily Operation

Common Configuration Modifications .............................................................................. 4-1

Setting a SCSI ID ..............................................................................................................4-1

Configuring a Fibre Channel Drive ............................................................................... 4-2

Creating Reserved Slots ................................................................................................. 4-4

Media Handling .................................................................................................................... 4-6

Bar Code Labels ............................................................................................................. 4-6

Using Mail Slot Magazine for Small Quantity Exchanges ........................................... 4-7

Using Media Drawers for Bulk Exchanges .................................................................. 4-10

Moving Media Inside the Library ................................................................................ 4-10

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Table of Contents

Chapter 5 - Graphical User Interface Usage

Tape Drive Cleaning .......................................................................................................... 4-12

Automatically Running a Cleaning Cartridge .......................................................... 4-12

Manually Running a Cleaning Cartridge .................................................................. 4-12

Replacing a Cleaning Cartridge in a Reserved Slot ................................................ 4-14

Overview ............................................................................................................................... 5-1

Default Screen ................................................................................................................ 5-2

Password Protection ....................................................................................................... 5-2

Host Lock Out ..................................................................................................................5-3

Default Screen Options ....................................................................................................... 5-3

GUI Software Map .......................................................................................................... 5-3

Menu Button ....................................................................................................................5-5

Online / Offline Button ................................................................................................... 5-6

Status Button ................................................................................................................... 5-6

Power Button ...................................................................................................................5-7

Mail Slot Access Button .................................................................................................. 5-8

Drawer Access Button ................................................................................................... 5-8

Move Media Button ....................................................................................................... 5-9

Technical Support Button ............................................................................................ 5-10

LCD Contrast Controls ................................................................................................. 5-10

Menu Screen Options ........................................................................................................ 5-10

Library Options Button (View System Data) .............................................................. 5-11

SCSI/FC Options Button (View System Data) ............................................................ 5-12

Network Options Button (View System Data) ........................................................... 5-13

Library Info Button (View System Data) ..................................................................... 5-13

Cartridge Map Button (View System Data) .............................................................. 5-14

Maintenance Button (Utilities) ..................................................................................... 5-14

Diagnostics Button (Utilities) ......................................................................................... 5-17

Factory Button (Utilities) ............................................................................................... 5-18

Security Level Button (Utilities) ..................................................................................... 5-18

Library Button (Edit Options) ........................................................................................ 5-18

SCSI/FC Button (Edit Options) ..................................................................................... 5-21

Network Button (Edit Options) ..................................................................................... 5-26

Passwords Button (Edit Options) ................................................................................. 5-28

Additional Menu Items for Partitions ................................................................................ 5-28

Chapter 6 - WebTLC Usage

Setting Up WebTLC ..............................................................................................................6-1

Accessing WebTLC .............................................................................................................. 6-2

Status Button ................................................................................................................... 6-4

Move Media Button ....................................................................................................... 6-7

Setup Button .................................................................................................................... 6-8

Functions Button ........................................................................................................... 6-15

History Button ................................................................................................................ 6-18

Logout Button ............................................................................................................... 6-18

Chapter 7 - Neo8000Center Usage

Installing Neo8000Center on a Host ................................................................................... 7-1

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Table of Contents

Neo8000Center Menu Options ........................................................................................... 7-1

Configuring the Library Using Neo8000Center ..................................................................7-2

Establishing Host/Library Communications ..................................................................7-2

Launching the Configuration Dialog Box ....................................................................7-4

Exiting the Configuration Screen ................................................................................7-14

Uploading Data Files .......................................................................................................... 7-14

Downloading Data Files ..................................................................................................... 7-16

Viewing Library Information ............................................................................................... 7-17

Generating a Post-Process Report ................................................................................... 7-17

Rebooting The Library With Neo8000Center ...................................................................7-19

Chapter 8 - Cabling Options and Examples

SCSI Interface Connectors ..................................................................................................8-1

Interface Cable Specifications ........................................................................................... 8-1

SCSI Drive Cabling Examples ..............................................................................................8-2

Single Host SCSI Network with Two SCSI Drives ............................................................8-2

Fibre Channel Network with Two SCSI Drives ............................................................... 8-3

Four SCSI Drives on a Two Host SCSI Network ..............................................................8-4

Fibre Channel Cabling Examples ....................................................................................... 8-5

Multi-FCO Card System Configuration ......................................................................... 8-5

Chapter 9 - Component and Capacity Additions

Upper Power Supplies (Drives 7-12) ....................................................................................9-1

Additional Drive Assemblies ................................................................................................ 9-2

Optional Interface Cards .................................................................................................... 9-2

Adding Capacity ..................................................................................................................9-3

Scalability Option - Horizontal Robotics Assembly ............................................................9-4

Appendix A - NEO 8000 Specifications

FCC Notice ........................................................................................................................... A-7

Japanese Voluntary Control Council for Interference (VCCI) ....................................... A-7

Taiwan BSMI Class A Warning ............................................................................................ A-7

Declaration of Conformity .................................................................................................. A-8

Appendix B - Repacking for Shipment to a New Location

Tools Needed ........................................................................................................................ B-1

Prepare the Library for Transport ........................................................................................B-1

Removing the Front Doors ...................................................................................................B-2

Attaching the Drawer Shipping Brackets ..........................................................................B-3

Attaching the Pallet .............................................................................................................B-4

Attaching the Outer Carton ................................................................................................ B-6

Appendix C - Library Partitioning

Introduction ..........................................................................................................................C-1

Installing a Router Card ...................................................................................................... C-2

Installing a Partition Controller Card .................................................................................. C-3

Additional Menu Items for Partitions .................................................................................. C-4

Cabling Configuration Examples .......................................................................................C-5

2 Partitions 4 Drives 2 Hosts ............................................................................................ C-5

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Table of Contents

Glossary

Index

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NEO 8000 Library Overview

CHAPTER

The NEO 8000 Library is an enterprise library from Overland Storage that provides unmatched performance for organizations with very large amounts of mission-critical data.

Benefits and Features

The NEO 8000 provides the following major features and key benefits:

• Robust, flexible, reliable design and enterprise-class capability.

• More storage capacity per square foot than any other data center-class library.

• WebTLC, a remote library management tool embedded in the NEO, that allows you

to securely view and manage the library from any location via an internet browser.

• Redundant power feature to ensure your library is protected against power failures.

• Overland’s Virtual Interface Architecture (V.I.A.™) technology to allow your

network or SAN to easily communicate with the NEO 8000 tape library.

• Built-in diagnostic capabilities that proactively monitor and manage your backup

and archive process, and notify you with library operation status.

• An optional upgrade, the Horizontal Robotics Assembly (HRA), that allows two

libraries to function as one. (See the NEO 8000 Scalability Upgrade Installation Instructions for more details.)

Accessories Included

The NEO 8000 comes complete with the following items installed (except for the RS-232 cable which is located in the back door pouch):

• Two (2) power cords

• VHDCI LVD/SE SCSI terminator

• RS-232 cable, 6 ft. (1.8m), 4-conductor RJ-11 to DB-9 adapter

Library Design and Layout

The following sections provide a general overview of the NEO 8000 Library’s design and layout.

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Chapter 1: NEO 8000 Library Overview

GUI Touch

Power

Door

Viewing

Media

Mail Slot

Fixed Slots

Doors Open

Drawers

Doors Closed

Media Drawers

Media

Screen

Button

Opening

Reliefs

Window

Drawer

Access

Doors

Front Components

The library is designed to allow easy access to the control panel and tapes from the front (Figure 1-1).

GUI Touch Screen

The Graphical User Interface (GUI) touch screen on the front of the NEO 8000 provides an easy way to directly communicate with the library. By gently pressing the virtual buttons, you can select menus and options to change library settings.

Mail Slot Magazine

The NEO 8000 has one removable import/export tape cartridge magazine, called a Mail Slot, that is accessible through the right front door (Figure 1-2). The Mail Slot holds up to 15 LTO cartridges. It provides an easy method for adding or removing cartridges without having to stop the library to open drawers.

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Figure 1-1: NEO 8000 Front View

Library Design and Layout

Figure 1-2: Mail Slot Location

Media Drawers and Fixed Slots

There are six media drawers (Figure 1-3) in the NEO 8000 Library. Each drawer holds up to 80 LTO cartridges.

Figure 1-3: NEO 8000 Left and Right Media Drawers

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Chapter 1: NEO 8000 Library Overview

112

12 12 1212

34 34 343

556

1 Drawer 2 Drawers 3 Drawers 4 Drawers 5 Drawers All Enabled

For security and safety, the drawers are internally latched to prevent unauthorized access. With the proper security credentials, they can be released from the GUI touch screen on the front of the library.

WARNING: Removing the media drawers from the library units is not recommended except by Authorized Overland Service Technicians.

Between the left side top and middle drawers, directly across from the Mail Slot, is a row of fixed slots that can only be accessed by the internal robotics. These slots hold up to 20 LTO cartridges. They can be accessed using Menu > Maintenance > Load/Unload Fixed Slots commands. They can also be reserved for cleaning cartridges using Menu > Library > Total Reserved Slots.

The NEO 8000 comes with 1-6 drawers enabled, depending on the purchased configuration. Any disabled drawers can be activated by purchasing additional capacity and entering the upgrade code (Figure 1-4).

NOTE: The fixed slots on the left side between the top and middle drawers are always enabled

and listed after any enabled drawers. For example, in an LTO library with four enabled drawers (Slots 1–320), the fixed slots are numbered 321 to 340.

Rear Components

The rear of the library (Figure 1-5) provides easy access to the operational hardware. The basic unit has 2 drives, 4 power supplies (for the lower drives and robotics, both primary and redundant), and a Library Controller card. There is a power supply case for the optional power supplies required for drives 7–12. Two V.I.A. card cages are available for the Library Controller card and nine optional V.I.A. expansion cards.

Figure 1-4: Media Drawer Activation Order

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Library Design and Layout

Primary

Secondary

Drives 7-12

Card Cage

Power Supplies

Library

Drives 1-6

For Robotics

Card Cage

Controller

Card (Req’d)

Power Supplies

For Drives 1-6

Power Supplies For Drives 7-12

Figure 1-5: NEO 8000 Rear View

Power Supplies

Power is routed via power cords through the base plate of the unit into connectors on the circuit breaker box at the base of the built-in power strip. The power strip contains geographically placed receptacles which make AC power available to the power supply cases without the need for routing cables.

Each power supply case holds two power supplies (Figure 1-6). The upper power unit is the primary power source while the lower unit is the redundant power source.

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Chapter 1: NEO 8000 Library Overview

Primary

Redundant

Power Supply (#1)

Power Supply (#2)

Foldable

Handle

Thumbscrew

Release

ON/OFF

Switch

Power

Inputs

(from bus)

Power Supply Case

The NEO SERIES 8000 Library has three power supply cases that distribute AC power to different portions of the library. Each power supply case holds two modular auto-ranging power supplies: a primary power supply for daily use and a secondary power supply for redundancy.

Each power supply is capable of using any nominal AC voltage between 100 and 240 Vac power, at 50 Hz or 60 Hz. A thumbscrew release secures each power supply in it’s respective power supply case.

For the library to operate, power must be available to the library controller card, robotics, and all installed drives. Therefore, two power supplies must be installed in the middle Robotics power supply case and two power supplies must be installed in the lower Drives 1-6 power supply case. If more than 6 drives are installed, two power supplies must also be installed in the upper Drives 7-12 power supply case.

Power Redundancy

Power supply cases must contain two power supplies to provide redundancy for mission critical operations and avoid power interruption to the library. Power supplies share the load under normal operating conditions. However, if one of the power supplies fails, the other will assume the full load.

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Figure 1-6: Power Supplies in a Power Supply Case

Library Design and Layout

ONOFF

Receptacles

Circuit 1

Circuit 2

(Primary)

(Secondary)

Power Circuits

NEO 8000 has two power circuits to support the power redundancy option (Figure 1-7).

Figure 1-7: NEO 8000 Circuit Breakers Showing Primary and Secondary Circuits

The Primary circuit consists of the right-hand receptacle and top breaker on the circuit breaker box, the upper receptacles of the power strip, and the upper installed power supplies. The power strip receptacles and power supply cases are labeled with a “1.” The Secondary circuit is the left-hand receptacle and lower breaker on the breaker box, the lower receptacles of the power strip, and the lower installed power supplies. The power strip receptacles and power supply cases are labeled with a “2.”

Drive Assemblies

The NEO 8000 library supports 2-12 tape drives (Figure 1-8). The tape drives are mounted on special assemblies to make them hot-swap capable and provide non-disruptive replacement.

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Chapter 1: NEO 8000 Library Overview

910

1112

Figure 1-8: NEO 8000 Drive Assembly (SCSI)

The NEO 8000 base configurations have either zero or two drives. Additional drives can be added one at a time, as needed, until the library is fully populated with 12 drives (Figure 1-9).

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Figure 1-9: NEO 8000 Drive Numbering

Library Design and Layout

The SCSI I/O for the tape drives is provided through VHDCI, 68-pin, SCSI connectors located at the rear of the unit directly under the drives. The Fibre Channel I/O is managed through connections located on the upper-right of Fibre Channel drives.

CAUTION: When using Fibre Channel cabling, the SCSI connectors should not be used.

Library Interfaces

The NEO 8000 features a Low Voltage Differential (LVD) SCSI interface-to-host system. Other interfaces, such as HVD SCSI or Fibre Channel, are available with optional V.I.A. cards. Separate SCSI connections and ID addresses are used to control the functions of the tape drives and robotics.

Virtual Interface Architecture

The NEO 8000 contains two rear-access card cages and a Compact PCI backplane. This backplane contains the plug-in connectors for the library’s controller board and up to nine V.I.A. PCI cards.

The V.I.A. cards provide an easy way for the network or SAN to communicate with the library. Simple to exchange, they offer upgrade flexibility to expand the life of the library. Currently available cards include:

• Fibre Channel Option—provides connectivity to Fibre-based SANs.

• Gigabit Ethernet Option—provides connectivity to iSCSI Gigabit Ethernet Networks.

• High Voltage Option—provides connectivity to High Voltage Differential SCSI

systems.

• Internal Router—offers a WebTLC interface when in a Master/Slave configuration.

• Library Partition Option—provides logical soft partitioning to the drawer level

between heterogeneous servers and backup software applications.

Library Controller Card

The Library Controller card (Figure 1-10) contains a single microprocessor and associated logic devices to control all robotics operations and manage overall library functions. The microprocessor enables the SCSI interface between the library and the host system, including WebTLC (Web-based Total Library Control).

WebTLC is one of the functions built in to the Library Controller card. WebTLC enables you to remotely monitor and control the tape library from any terminal in a local network or the internet.

The SCSI I/O for the robotics is provided through VHDCI, 68-pin, SCSI connectors located on the Library Controller card. The card also contains a sensor for control of the backplane fans to prevent overheating.

The Library Controller card is installed in the lower card cage at the rear of the library, and can be serviced without requiring special tools.

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Chapter 1: NEO 8000 Library Overview

1234 5 6

Fibre ChannelSCSI Port 1

SCSI Port 2

Link

Activity

Ethernet

Ready

Fault

Reset

CAUTION: The Library Controller card must be installed in the right slot of the lower card cage. The

upper card cage does not support the required connections for proper operation of the Library Controller board.

Figure 1-10: NEO 8000 Library Controller Card

# Port Description Function

1 RS-232 Serial Port RJ-11 based RS-232 serial port for firmware updates and

2 Mode Momentary Switch For service use only.

local configuration and management.

3 Power LED Glows blue when power is available.

4 Ethernet Port RJ-45 GigE Ethernet Port for connecting to your management

LAN for either local or out-of-band remote configuration and management (such as WebTLC).

5 SCSI Port 0 VHDCI-based LVD SCSI Ports for connecting to the NEO

6SCSI Port 1

SERIES library and tape drives.

Fibre Channel Option Card

The V.I.A. Fibre Channel Option (FCO3) card (Figure 1-11) is a 4/2/1-Gigabit Fibre Channel-to-SCSI bridge configured with one Fibre Channel port and two independent SCSI buses (1x2) providing an interface between SCSI and Fibre Channel resources in a Storage Area Network (SAN). It includes battery backed-up memory, verbose trace log capabilities, and date/time stamp.

The FCO card is designed to fit into either one of the V.I.A. bays built into the NEO 8000. Refer to the documentation that accompanies the card for more details.

Figure 1-11: FCO3 Card

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Library Design and Layout

SCSI Port 0

SCSI Port 1

Data Port 0

RS-232

Fault

G b E

O p t

o n

C a r

Data Port 1 Management Port

Gigabit Ethernet Option Cards

The V.I.A. Gigabit Ethernet Option (GEO) card (Figure 1-12) is a Gigabit Ethernet-to-SCSI bridge for the NEO SERIES libraries. The GEOi card supports both the copper version of the Gigabit Ethernet (GigE) standard of 1000 Base-T, and Revision 2.0 of the Internet Engineering Task Force (IETF) iSCSI protocols

The GEO card allows NEO SERIES libraries to communicate seamlessly with GigE networks providing protocol conversion for iSCSI commands, routing commands, data, and status information between SCSI devices and an iSCSI SAN.

The GEO card is designed to fit into either one of the V.I.A. bays built into the NEO 8000. Refer to the documentation that accompanies the card for more details.

Figure 1-12: GEOi Card

High Voltage Option Card

The V.I.A. High Voltage Option (HVO) card (Figure 1-13) provides a bridge for the NEO 8000 to work seamlessly with existing High Voltage Differential SCSI-based servers and systems. With an 80 MB/sec maximum transfer rate, the HVO card meets the performance demands of even the fastest HVD SCSI systems. The card supports all major operating systems including HP-UX, IBM AIX, Linux, Mac OS, Novell NetWare, SCO UNIX, Sun Solaris, Tru64 UNIX, and Windows NT/2000.

The HVO card is designed to fit into either one of the V.I.A. bays built into the NEO 8000. Refer to the documentation that accompanies the card for more details.

Figure 1-13: HVO Card

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Chapter 1: NEO 8000 Library Overview

12345678

Internal Router Card

The V.I.A. Router card (Figure 1-14) is a special purpose device designed with one specific function—to provide a WebTLC interface for the NEO 8000 when in a Master/Slave configuration (i.e., partitioned or multi-module). To the external network, it functions as an endpoint device, not a network router or switch.

The Router card must be installed in one of the lower option card slots of the NEO 8000. Refer to the documentation that accompanies the card for more details.

Library Partitioning Controller Card

The V.I.A. Partition Controller card (Figure 1-15) allows multiple servers to use the same physical library while maintaining control of their allocated resources. Each controller card can be connected directly to the SCSI bus of a server or daisy-chained to another SCSI bus.

Figure 1-14: Router Card

LPO cards can be installed in either the upper or lower card slots based on which slots are most convenient for cabling the SCSI bus. Refer to the documentation that accompanies the card for more details.

Figure 1-15: LPO Card

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Capacity Configurations

Basic Configuration Fully Populated Configuration

Upper Power

Case

Drives 7-12

Drives 1-6 are powered by the lower power supplies that come standard on the NEO 8000. When expanding to drives 7-12, additional optional power supplies need to be installed in the upper power case (Figure 1-16).

Library Design and Layout

Figure 1-16: NEO 8000 Rear Views: Basic and Fully Populated

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Chapter 1: NEO 8000 Library Overview

1–14 X 10400267-101 09/2009

CHAPTER

Unpacking and Setting Up

IMPORTANT: Overland Storage recommends that all NEO 8000 Libraries be installed by an Overland Storage authorized service provider.

This chapter describes how to unpack and set up a new NEO 8000 Library. This same information is also available in the NEO 8000 Library Important Unpacking Instructions located on the outside of the shipping container.

WARNING: Exercise care when unpacking and moving the NEO 8000 Library. Due to its size and weight, it is recommended that at least two people be involved with the unpacking process.

CAUTION: You should read and familiarize yourself with this entire chapter before starting the

unpacking procedure. Steps performed out of sequence may cause damage to the library which voids existing warranties.

NOTE: Retain all packaging materials in a protected place in case the library needs to be

shipped to a different location.

Tools Needed

These tools that are needed to unpack the library:

• 9/16” wrench

• 10” adjustable wrench

• Large flat-blade offset screwdriver

• Box knife

Removing the Outer Carton

To ensure safe delivery, each NEO 8000 comes packed with tie-down hardware securing it to the pallet. The proper steps must be taken to remove the packaging.

1. Position the shipping container on a level surface so there is enough clearance to

work around it (Figure 2-1).

• Allow at least 10 feet of clear space on the removal side of the container.

• Allow about 3 feet of clearance around the other three sides of the container.

• At least 8 feet of vertical clearance is needed.

NOTE: The container pallet is labeled “RAMP SIDE” on each corner of the removal side.

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Chapter 2: Unpacking and Setting Up

Allow at least 10 ft. in

the rear to remove the

library from the pallet

Ramp

Floor

Allow 3 ft. around the library

Allow 8 ft. vertical clearance

Plastic

Strap

Corners

Reinforcing

Shipping

Retainers

Straps

Top Cap

Figure 2-1. Unpacking Space Requirements

2. Remove the outside packaging (Figure 2-2).

a. Cut the three (3) shipping straps and remove.

b. Remove the six (6) shipping strap reinforcing corners from around the box.

c. Remove the top cap.

d. Release and remove each of the eight (8) plastic retainers (four each on opposite

corners).

e. Remove the two (2) large pieces of cardboard surrounding the library.

2–2 X 10400267-101 09/2009

Figure 2-2: Library Packaging Components

3. Remove the inner packaging (Figure 2-3).

RAMP Box

Strap

(Library hidden for clarity)

Front

Top Pads

DOOR Box

(Library hidden for clarity)

Slots

Ramps

Detaching the Pallet

Figure 2-3: RAMP and DOOR Box Locations

a. Remove the two (2) pads on top of the library.

b. While holding the RAMP and DOOR boxes (one on each side of the library), cut and

remove the strap that secures the boxes to the library.

c. Remove the RAMP and DOOR boxes and set them aside for now.

d. Remove the plastic sheet that covers the library.

Detaching the Pallet

Once the cardboard pieces are removed, you can remove the hold-down hardware.

1. Remove the ramps from the RAMP box and lay them down, placing the brackets into

the corresponding slots in the pallet (Figure 2-4).

Figure 2-4: Placing the Ramps in Position

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Chapter 2: Unpacking and Setting Up

Crossbar

Bolts

(Library hidden for clarity)

2. Remove the rear hardware holding the library on the pallet.

a. To provide access to the hold-down bolts and leveling legs, remove the rear

crosspiece (Figure 2-5). This is done by opening the rear door, lifting the right

end of the crosspiece, and sliding the left end of the crosspiece out of its recess.

Figure 2-5: Removing the Rear Crosspiece

b. Use a 9/16” wrench to remove the two bolts and hold-down brackets.

c. Use the adjustable wrench to loosen and raise the two leveling legs (Figure 2-6).

3. Remove the front hardware holding the library on the pallet.

NOTE: Lift the front crosspiece ends for access to the bolts, brackets, and leveling legs.

a. Use a 9/16” wrench to remove the bolts and hold-down brackets.

b. Use the adjustable wrench to loosen and raise the two leveling legs

(Figure 2-6).

4. Verify that all four leveling legs can clear the floor at the bottom of the ramp and that

the library is only supported by the four caster wheels.

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Figure 2-6: NEO 8000 Casters and Leveling Legs

WARNING: Most of the weight of a library is in the rear of the unit. If the leveling legs are not raised high enough, they can catch at the bottom of the ramps, tipping over the library unit.

5. Carefully move the library down the ramps and onto the floor.

Nylon Washers

Door

Left Door

Hinge

Block

Library Hinge Block

(between hinges)

Hinge Pin

Door Check

CAUTION: Do not pull on the media drawer handles when moving the library.

Attaching the Front Doors

Before moving the library to its final operating position, attach the front doors.

NOTE: The square, straight end of the door is the top and the curved end is the bottom.

1. Remove the two doors from the DOOR shipping box and extract them from their

plastic shipping bags.

2. Locate the bag of nylon washers inside the bag on the back door.

The washers are used as bearings between the hinges.

3. Attach the left door and adjust it for alignment and operation (Figure 2-7).

a. Lift the top hinge pin just enough to retract the tip into the left door’s hinge

block.

Attaching the Front Doors

b. Place one nylon washer onto the bottom hinge pin that protrudes below the door

hinge block.

It is held in place by the hinge pin’s ball retainer.

c. Position the door vertically with the bottom hinge pin above the library hinge

block hole and seat it.

d. Raise the door slightly, push down the top hinge, and place a washer on it.

Figure 2-7: Attaching the Doors

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Chapter 2: Unpacking and Setting Up

e. Lower the door so that the top hinge pin is above the library hinge block hole and

seat it.

f. Using the flat-blade offset screwdriver, unscrew the door checks in both the

upper and lower library hinge blocks until the door closes freely.

g. Close the door and check that the top edge of the door meets the front panel

façade evenly.

• If the door is low, add washers to raise the door.

• If the door is high, remove the top washer.

CAUTION: The weight of the door should be carried by at least one hinge with a nylon

washer.

h. When the door height is correct, screw in the door checks until the door closes

smoothly yet is held firmly.

4. Repeat Steps a–h for the right door.

Leveling the Library

You are now ready to move the unit into its final position and level it.

CAUTION: Do not pull on the media drawer handles when moving the library.

1. Position the library at its operating location.

2. Run down all four leveling legs by hand until they contact the floor.

3. Using a wrench, turn each leg, one after the other in equal increments, until you have

turned them at least one full turn.

NOTE: Be sure the library has been raised high enough so none of the casters touch the floor.

4. Place a level, front to rear, on the top side edge of the library (Figure 2-8).

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Figure 2-8: Positioning the Level

5. Note the position of the bubble. Raise both of the front legs or both of the rear legs the

Right-side Brackets

same amount to achieve a level front-to-rear reading.

6. Place the level across the top front edge of the library.

7. Note the position of the bubble. Raise both of the left feet or both of the right feet the

same amount to achieve a level side-to-side reading.

8. Recheck the level from front-to-rear and from side-to-side. Adjust as needed until the

library is level.

Remove the Drawer Shipping Brackets

Once the library is in position, use a phillips screwdriver to remove the six drawer shipping brackets located inside the doors on the side trim pieces (Figure 2-9). Replace the screws back into the trim pieces and retain the brackets.

Remove the Drawer Shipping Brackets

Figure 2-9: Drawer Shipping Brackets

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Chapter 2: Unpacking and Setting Up

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Installation and Initialization

CHAPTER

Once the NEO 8000 Library is secure and level, you need verify the basic cable connections are in place before powering on the library for the first time.

Installation Considerations

If the unit is installed in a closed environment it may require further evaluation by Certification Agencies. The following items must be considered:

• The ambient temperature within the unit may be greater than room ambient.

Installation should be such that the amount of air flow required for safe operation is not compromised. The maximum temperature for equipment environment is 50°C. Consideration should be given to maximum rated ambient.

• Installation should be such that a hazardous stability condition is not achieved due

to uneven loading.

Input Supply

Check nameplate ratings to assure there is no overloading of supply circuits that could have an effect on over-current protection and supply wiring.

Grounding

Reliable earthing of this equipment must be maintained. Particular attention should be given to supply connections when connecting power strips, rather than direct connections to the branch circuit.

Power-Up and Cabling Pre-Check

The NEO 8000 comes from the factory with any installed components connected and ready to use. Before powering up the library, it is recommended that you verify these connections have not come loose in shipment.

NEO 8000 Libraries come with zero factory-installed drives. All drives are shipped as “add-on” drives and must be installed on site. Refer to the instructions that come with every add-on drive assembly for the preferred installation procedure and cabling recommendations.

For more information about cabling options, refer to Chapter 8, “Cabling Options and

Examples.”

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Chapter 3: Installation and Initialization

ONOFF

Receptacles

Circuit 1

Circuit 2

(Primary)

(Secondary)

Powering Up the Library

Use the following instructions to apply power to your library:

1. Route the two supplied power cords through the slot opening in the base plate at the

bottom transom of the library.

2. Connect the power cords to the two AC receptacles at the bottom of the circuit breaker

box (Figure 3-1).

3. Connect the other ends of the power cords to your AC source.

4. Set both circuit breakers to the ON position.

5. Set the power switches on the power supplies to the ON (|) position.

At this point, the library automatically turns on. You do not need to touch the GUI or power button on the front panel.

Power-On Self Test

When power is first applied to the library, a series of Power-On Self Test (POST) diagnostics are performed. The POST consists of these items occurring in this order:

• Validates firmware CRC.

• Activates the power supplies in this order:

• Robotics

• Drives 1-6

• Drives 7-12 (if installed)

• Tests SCSI protocol chip.

• Checks the status of the drives installed.

• Initializes the internal robotics.

• Inventories the media drawers and drives.

• Activates full library functionality.

Figure 3-1: NEO 8000 Circuit Breakers (OFF Position)

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Powering Down the Library

As the POST starts, the Initialization screen appears (Figure 3-2).

Figure 3-2: Initialization Screen

After about 50 seconds (or if the Continue button is pressed), the Default screen appears (Figure 3-3).

Figure 3-3: Library Default Screen

NOTE: Though visible, this screen is not fully functional until POST completes. During POST, you

can only access two Menu functions—Network Options and Library Info.

Once POST completes, the library is online and ready for use.

Powering Down the Library

WARNING: The GUI touch screen does not completely shut off library system power. To reduce the risk of electric shock or damage to equipment, disconnect power by unplugging the power cords.

Standard Method

This is the recommended method for powering down the library. It initiates a controlled power-down sequence that provides enough time to park the robotics assembly and shuttle.

1. Press the GUI Power button located on the Default screen.

2. Choose one of the following options from the dialog box:

• Press OK to confirm power down.

• Press Cancel to return to default display.

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Chapter 3: Installation and Initialization

Alternate Method

This method can be used to bypass the controlled power-down sequence for quickly shutting down the library.

1. Press and hold the power button on the front panel for about 3 seconds.

2. Choose one of the following options from the dialog box:

• Press OK to confirm power down.

• Press Cancel to return to default display.

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Daily Operation

CHAPTER

This chapter covers some of the configuration changes to the NEO 8000 Library that occur during everyday use.

Common Configuration Modifications

The library provides several configuration options to support a variety of applications and platforms. The settings for each of the available options are stored in non-volatile memory in the library.

For most applications, you do not have to change the factory default settings; however, if you do need to change the configuration, use the instructions provided in the following sections. If you are uncertain whether you need to change a setting, contact your authorized service provider.

For detailed information about the GUI touch screen and its options, refer to Chapter 5,

“Graphical User Interface Usage.”

Setting a SCSI ID

Each SCSI tape drive installed in the library requires a unique SCSI ID. The information provided in this section instructs you on how to change a default SCSI ID.

1. From the Default screen of the GUI, press Menu.

2. In the Edit Options area, press SCSI/FC.

NOTE: If a Service password is enabled, the validate password screen is displayed. Enter

The initial SCSI screen is shown (Figure 4-1).

the correct password and press Validate.

Figure 4-1: SCSI Initial Screen (Edit Options)

3. If necessary, use the arrow buttons to scroll down to locate the drive being changed.

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Chapter 4: Daily Operation

4. Press the virtual button to the right of the tape drive you are changing.

The Bus ID edit screen is displayed (Figure 4-2).

5. Press one of the SCSI ID number buttons for the new ID and press Save.

6. At the Confirm dialog box, press either OK to accept or Cancel to discard the change.

Figure 4-2: Bus ID Edit Screen

NOTE: If you enter a ID number that is already assigned, you are prompted to accept the

duplication (Figure 4-3).

Figure 4-3: Bus ID Confirmation Dialog Box

The newly selected SCSI ID flashes for a few seconds while the drive is being updated, then stops indicating that the operation is complete.

7. Press Back twice to return to the Default screen.

Configuring a Fibre Channel Drive

In most cases, you can use the default configuration values for Fibre Channel drives. However, if it becomes necessary to change the default values, these values are editable:

• Port n Control

• Port n Loop ID

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Common Configuration Modifications

• World Wide Port n Name

• World Wide Node Name

• Topology

• Speed

• Directory Registration

Table 5-6 in Chapter 5, “Graphical User Interface Usage,” details all the different settings

available. The information in this section shows you how to make those changes.

CAUTION: To support different LTO FC drives, the library firmware must be at least at these levels:

• LTO-3 Fibre Channel Drive – Version 4.03 or higher

• LTO-4 Fibre Channel Drive – Version 6.04 or higher

Verify the firmware level of your library by selecting Menu > Library Info from the Default screen. If it needs to be upgraded, visit the Overland Storage Technical Support web site for the latest versions of the firmware. For information about downloading firmware, see “Downloading and Flashing

Library/Tape Drive Firmware” on page 6-17.

1. From the Default screen of the GUI, press Menu.

2. In the Edit Options area, press SCSI/FC.

NOTE: If a Service password is enabled, the validate password screen is displayed. Enter the

correct password and press Validate.

The initial FC screen is shown (Figure 4-4).

Figure 4-4: FC Initial Screen (Edit Options)

3. If necessary, use the arrow buttons to scroll down to locate the drive being changed.

4. Press the Set Values button to the right of the tape drive you are changing.

The Set Values edit screen (Edit Drive Configuration) is displayed (Figure 4-5).

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Chapter 4: Daily Operation

Reserved Slots

5. Make all the necessary changes by pressing the appropriate buttons and entering the

new data.

6. Press Save.

A dialog box appears stating the configuration is being updated, and then you are automatically returned to the FC edit screen.

Figure 4-5: Edit FC Drive Configuration (Set Values) Screen

7. Press Back twice to return to the Default screen.

Creating Reserved Slots

This process deactivates some of the media slots in the library from use as storage slots. This is usually done to meet licensing requirements or to dedicate media slots as cleaning tape slots.

All of the Fixed Slots (20 LTO) can be converted to reserved slots. The reserved slots are labeled “Clng n” on the Cartridge Map and Status screens (Figure 4-6).

1. From the Default screen of the GUI, press Menu.

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Figure 4-6: Labeling of Reserved Slots on GUI Screens

Common Configuration Modifications

2. In the Edit Options area, press Library.

NOTE: If a Service password is enabled, the validate password screen is displayed. Enter the

correct password and press Validate.

The initial Library screen is shown (Figure 4-7).

Figure 4-7: Library Initial Screen (Edit Options)

3. Press the button to the right of Total Reserved Slots.

The Total Reserved Slots option screen is displayed (Figure 4-8).

Figure 4-8: Total Reserved Slots Option Screen

4. Using the Decimal Keypad, enter the number of slots you want to reserve.

The number must be within the range shown on the screen.

5. Press Save.

6. At the Confirm dialog box (Figure 4-9), press either OK to accept or Cancel to discard

the change.

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Chapter 4: Daily Operation

Bar Code Label

7. Press Back twice to return to the Default screen.

Media Handling

Figure 4-9: Total Reserved Slots Confirm Dialog Box

The tape cartridge media is the focus for most of the daily operations of a NEO 8000 Library. A library manages up to 500 cartridges including any cleaning cartridges.

Bar Code Labels

The graphic below (Figure 4-10) shows you how to install a bar code label on an LTO tape cartridge.

NOTE: Only Overland Storage bar code labels are supported with the library. To order additional

labels, contact your authorized Overland Storage reseller.

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Figure 4-10: Bar Code Label Installation

The following are tips to ensure maximum LTO cartridge media performance and life:

• For best results use Overland Storage media and bar code labels.

• Place labels only in the recessed area, just below the write protection switch.

Never place labels on the top, bottom sides or rear of the cartridge—they can cause loader faults and interfere with normal operations. Labels placed in such locations can come off inside the equipment causing damage.

• Always inspect cartridges for incorrect or improperly attached labels.

• Never erase information on a cartridge label—always replace the label.

Using Mail Slot Magazine for Small Quantity Exchanges

The NEO 8000 features a Mail Slot that allows you to import or export multiple cartridges without interrupting library operation. The Mail Slot magazine (Figure 4-11) holds 15 LTO cartridges.

Media Handling

Figure 4-11: Mail Slot Location

The first slot is the one closest to the front of the magazine while the last slot is at the rear.

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Chapter 4: Daily Operation

LTO Mail Slot Magazine

Last Slot (15)

First Slot

Insert tape cartridges so that the bar code labels are facing outward and the tape hub is toward the left (Figure 5-12). Handle and store tape cartridges in a clean, dust-free environment.

Adding Media

Follow these steps to add tape cartridges:

Figure 4-12: Inserting Cartridges Into the Mail Slot

NOTE: You can also add 10 cartridges at a time using the Load/Unload Fixed Slots button. See

“Load/Unload Fixed Slots Button” on page 5-16 for more details.

1. At the GUI screen, press Mail Slot Access.

2. When you hear the latch release, remove the Mail Slot magazine.

3. Insert the tape cartridges being added to the library into the magazine, and reinsert

the magazine into the library.

4. Press the Mail 1-nn button to relatch it, and then press Back.

5. At the Default screen, press Move Media.

The Move Media screen is displayed (Figure 4-13).

NOTE: When selecting the Source or Destination locations, you can repeatedly press the

Element Type button to cycle through all the available choices. You can also use the

Decimal Keypad to enter the choice number directly into the field.

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Media Handling

Figure 4-13: Move Media Screen

6. Press in the Source field, select Mail Slot as the Source Element Type, and select the

slot number where it is located.

7. Press in the Destination field, select a location for the tape being added as the

Destination Element Type, and select the destination slot number.

8. Press Execute Move.

Wait for the tape to be moved. You are automatically returned to the Default menu when done.

9. Repeat Steps 5–8 until all tapes are moved from the Mail Slot.

Removing Media

Follow these steps to remove tape cartridges:

NOTE: You can also remove 10 cartridges at a time using the Load/Unload Fixed Slots button. See

“Load/Unload Fixed Slots Button” on page 5-16 for more details.

1. At the GUI screen, press Move Media.

2. Press in the Source field, select the location of the tape being removed as the Source

Element Type, and select the slot number where it is located.

3. Press in the Destination field, select Mail Slot as the Destination Element Type, and

select the destination slot number.

4. Press Execute Move.

Wait for the tape to be moved. You are automatically returned to the Default menu when done.

5. Repeat Steps 1–4 until all tapes are in the Mail Slot or it is full.

6. Press Mail Slot Access.

7. When you hear the latch release, take out the Mail Slot magazine and remove the

applicable tapes from the magazine.

8. Reinsert the Mail Slot magazine into the library.

9. Press the Mail 1-nn button to relatch it, and then press Back.

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Chapter 4: Daily Operation

First Slot

Last Slot

Using Media Drawers for Bulk Exchanges

There are six media drawers in the NEO 8000 Library. Each drawer holds up to 80 LTO cartridges. The first slot is located at the bottom front of the drawer and the last slot is at the top back (Figure 4-14).

NOTE: Depending on the library’s configuration, some drawers may not be enabled.

Figure 4-14: NEO 8000 Left and Right Media Drawers

If you need to add or remove a large number of tape cartridges, it is usually easier to stop the library and open the media drawers.

1. Press Drawer Access.

This takes the library offline. Wait for the robotics to come to a complete stop.

2. Press either a specific drawer button or Unlock All.

3. Open the Media Access Doors.

4. Load or unload a drawer.

a. Pull an unlatched drawer outward until it stops.

b. Add or remove the media.

c. Slide the drawer all the way back into the library.

5. Repeat Step 4 for any remaining drawers.

6. Close the Media Access Doors.

7. Press either the same specific drawer button or Lock All.

The library comes back online.

8. Press Back to update the library and return to the Default screen.

Moving Media Inside the Library

The Move Media command provides the means to move cartridges around the library without physically touching them.

Standalone

1. At the GUI screen, press Move Media.

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Media Handling

Slave

Library Selection

Library Status

Info

2. Press the Source field, select the location of the tape being moved as the Source

Element Type, and enter its slot number.

3. Press the Destination field, select a destination for the tape as the Destination

Element Type, and enter the destination slot number.

4. Press Execute Move.

Wait for the tape to be moved. You are automatically returned to the Default menu when done.

Master/Slave with HRA

IMPORTANT: See the NEO 8000 Scalability Upgrade Installation Instructions for more details.

Moving media back and forth between Master and Slave units using the HRA is the same as with a Standalone library. The move is executed at the Master GUI screen. The libraries are differentiated by the slot and drive numbering.

NOTE: Because all Master drawers must be enabled before any Slave drawers can be activated,

the Slave unit slot numbering always starts with 501 for LTO. However, drives are numbered sequentially with Master first and Slave next.

Element numbering can be checked using the Status button. With a Master/Slave system, a new drop-down option is visible in the upper right corner (Figure 4-15). Choose either Master or Slave to view the appropriate information.

Figure 4-15: Master/Slave Status (Library Information) Screen

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Chapter 4: Daily Operation

Tape Drive Cleaning

CAUTION: Only perform a Clean Drive option when the library displays a message informing you that

a drive needs cleaning. Because a cleaning cartridge is abrasive, excessive cleaning can shorten the life of a drive.

The NEO 8000 has options to either automatically or manually clean a tape drive. Most backup software also can manages the cleaning of library tape drives as a normal part of operations but it is usually based on a time limit rather than a drive need.

There are two ways to manage the cleaning of the installed tape drives:

• Automatically, by enabling Auto Clean Mode available under Menu > Library Options.

• Manually, by selecting the Clean Drive option located under Menu > Maintenance.

NOTE: With the exception of Clean Drive, Load/Unload Fixed Slots, and Configure Capacity, the

Maintenance option is designed for use by Overland Authorized Service Technicians and is not recommended for access by end users.

Automatically Running a Cleaning Cartridge

You can configure the library to automatically run the cleaning cartridge mode. If a tape drive needs cleaning, after it completes an unload operation, it sends a cleaning needed message to the library. This activates the automatic cleaning cycle provided a cleaning cartridge slot has been reserved with a cleaning tape in it.

To automatically run a cleaning cartridge using Auto Clean Mode:

1. Reserve one or more cleaning cartridge slots using Menu > Library > Total

Reserved Slots.

2. Install a cleaning cartridge into a reserved slot.

3. Enable automatic cleaning using Menu > Library > Auto Clean Mode > Enabled.

Manually Running a Cleaning Cartridge

A cleaning cartridge can be installed and run from one of three locations:

• Mail Slot - This location has the advantage of not needing to use a data cartridge slot

or to reserve a cleaning cartridge slot.

• Data Cartridge Slot - This location requires inserting a cleaning cartridge into a data

cartridge slot and then removing it after cleaning.

• Cleaning Slot - This location requires reserving some of the Fixed Slots for exclusive

use as cleaning cartridge slots. The advantage with this method is that the cleaning cartridge is stored in the library and is always available for use. It only needs to be handled when the cartridge needs to be replaced. See Total Reserved Slots under

“Library Options Button (View System Data)” on page 5-11 for more information.

NOTE: When selecting the Source or Cleaning locations, you can repeatedly press the Element

Type button to cycle through all the available choices. You can also use the Decimal Keypad to enter the choice number directly into the field.

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Tape Drive Cleaning

Running a Cleaning Cartridge from the Mail Slot

1. Install a cleaning cartridge into the Mail Slot magazine.

2. From the GUI screen, select Menu > Maintenance > Clean Drive.

3. Press the Source field and select Mail Slot as the Source Element Type.

4. Select the Cleaning field and press Drive in the Destination Element Type box.

5. Press Execute Clean.

When the cleaning cycle completes, the library returns the cleaning cartridge back to the Mail Slot magazine and the display returns to the Maintenance options screen.

6. Press Back twice to return to the Default screen.

7. Use the Mail Slot Access option to remove the cleaning cartridge.

Running a Cleaning Cartridge from a Data Cartridge Slot

1. Install a cleaning cartridge into a data cartridge slot (Slot 1, for example) using the

Drawer Access option.

2. From the GUI screen, select Menu > Maintenance > Clean Drive.

3. Press the Source field and select Slot as the Source Element Type.

4. Select the Cleaning field and press Drive in the Destination Element Type box.

5. Press Execute Clean.

When the cleaning cycle completes, the library returns the cleaning cartridge back to the designated slot and the display returns to the Maintenance options screen.

6. Press Back twice to return to the Default screen.

7. Use the Drawer Access option to remove the cleaning cartridge.

Running a Cleaning Cartridge from the Cleaning Slot

1. Reserve one or more cleaning cartridge slots using Menu > Library > Total

Reserved Slots.

2. Install a cleaning cartridge into a reserved slot.

3. From the GUI screen, select Menu > Maintenance > Clean Drive.

4. Press the Source field and select Cleaning Slot as the Source Element Type.

Select the Cleaning field and press Drive in the Destination Element Type box.

6. Press Execute Clean.

When the cleaning cycle completes, the library returns the cleaning cartridge back to the designated cleaning slot and the display returns to the Maintenance options screen.

7. Press Back twice to return to the Default screen.

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Chapter 4: Daily Operation

Replacing a Cleaning Cartridge in a Reserved Slot

When a tape drive detects an expired cleaning cartridge, a message appears on the front panel display. It is then necessary to replace the cleaning cartridge.

1. Use the Status screen to verify that the cleaning cartridge has been unloaded from

the tape drive.

If necessary, unload it using the Move Media menu option.

2. Move the expired cartridge to the Mail Slot.

3. Select Mail Slot Access.

4. Remove the Mail Slot magazine from the library.

5. Remove the expired cartridge, mark it “EXPIRED,” and then properly dispose of it.

6. Place a new cleaning cartridge in the Mail Slot magazine.

7. Insert the Mail Slot magazine back into the library.

8. If the cleaning cartridge did not reside in the Mail Slot magazine, use Move Media to

move it to its proper place.

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GUI Touch Screen

CHAPTER

Graphical User Interface Usage

The Graphical User Interface (GUI) touch screen on the front of the NEO 8000 provides an easy way to directly communicate with the library.

By gently pressing the virtual buttons, you can select menus and options to view or change library settings.

NOTE: Refer to “WebTLC Usage” or “Neo8000Center Usage” for other ways to communicate

Overview

The GUI is a 4.5” x 3.5” (11.4 x 8.9 cm) pressure-sensitive color screen. It provides text and graphic messages and, through the use of virtual buttons and sliders, allows users to make changes to current library settings.

Some features are comprised of multiple screens. To move between these screens, use the

or arrows. The Back button returns you to the previous screen.

For most applications, you do not have to change the factory default settings. If changes are needed, use the instructions provided in the following sections. If you are uncertain whether you need to change a setting, contact your authorized service provider.

Figure 5-1: GUI Touch Screen Location

and configure the library.

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Chapter 5: Graphical User Interface Usage

Technical

Contrast Controls

Support

Default Screen

The Default screen appears 50 seconds after POST diagnostics begins or when the Continue button is pressed (Figure 5-2).

Figure 5-2: Library Default Screen

NOTE: Though visible, this screen is not fully functional until POST completes. During POST, you

can only access the Menu functions Network Options and Library Info in the View System Data area.

From this screen you can access all options, functions, informational screens, and screen contrast adjustments of the NEO 8000. You can also initiate a controlled shutdown of the library. Tapping the logo area turns on the internal light for 30 seconds.

Password Protection

To avoid accidental interruption of library operation, the NEO 8000 lets you assign up to three “levels” of security using passwords. A fourth level of security is built-in for factory technicians. This table shows the different levels and their scopes of access:

Security Level Access Description

User Level 1 Controls access to the Mail Slot Access button.

User Level 2 Controls access to the Power, Online/Offline, Drawer Access,

Service (Level 3) Controls access to the Utilities and Edit Options area buttons.

Factory (Level 4) No customer use.

Table 5-1: User Security Levels

and Move Media buttons.

NOTE: Each “level” controls only specific buttons. For example, adding a Level 1

password does NOT protect Level 2 or 3 option buttons. However, higher levels allow access to lower levels, such as Level 2 can access the Mail Slot.

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The passwords for Levels 1–3 are managed using the Passwords button in the Edit Options area of the Menu. Once enabled, you are always prompted for a password whenever its associated buttons are pressed. This is especially true when trying to access or move media. When you return to the Default screen, all password access is cleared and you must reenter the password for new access. Passwords can also be validated by using the Security Level button in the Utilities area.

For more information, see “Passwords Button (Edit Options)” on page 5-28.

Host Lock Out

Media can be locked by software running on the host. The library provides no GUI touch screen override for this command. Usually, exiting the host software restores media access.

NOTE: In the event of host failure, you can restore media access by cycling the library power.

Default Screen Options

The Default menu screen (Figure 5-2) consists of 10 buttons surrounding a logo splash screen. The buttons provide links to the other key functions of the library (Table 5-2).

Default Screen Options

Virtual Button Result

Menu Shows the Menu screen.

Online / Offline Switches the library between online and offline.

Status Displays the Library Status screen.

Power Starts a controlled power down process.

Mail Slot Access Takes you to the Mail Slot Access screen.

Drawer Access Shows the Drawer Access screen.

Move Media Takes you to the Move Media screen.

“O” Logo Displays the Technical Support screen.

Up & Down Arrows Adjusts the contrast of the screen.

GUI Software Map

The following is a map of the GUI screens:

Table 5-2: Options Available from the Default Screen

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Chapter 5: Graphical User Interface Usage

Utilities Area

Library Initialization

Screen

Default “Logo” Screen

Contrast Controls

Mail Slot

Access

Drawer

Access

Move

Medi a

Sta tus

(Tec h Support)

Online/

Offline

Power

Source Destination Elem ents

Mail 1-n

(lock/unlock )

Hi-Left (un- /relock Mid-Left (un-/rel ock) Lo-Left (un- /relock) Hi-Right (un-/rel ock) Mid-Right (un -/reloc k) Lo-Right (un- /relock) Unlock All Relock All

Row

Cartridge

Map

Dr awer (Hi -Left )*

n1-n2(row 1 slots )

Dr awer (M id-Left )

Dr awer (Lo -Left )*

Dr awer (Hi -Ri ght)*

Drawer (Mid-Right)*

Dr awer ( Lo-Ri ght) *

n3-n4(row 2 slots )

n5-n6(row 3 slots )

n7-n8(row 4 slots )

Drives n

(n=1 to 12)*

* If enabled ; otherw ise , gray ed -out .

Drive

Identification

Status

Information

Conf igurat ion

Information

Error

Information

LTO

Fi xed Sl ots

Mail Slots

View System Data

Area

Libr ary O pti ons

(See Edit Opti ons )

= Pr essi ng this but ton di spl ays r ead - only status s creen .

SCSI / FC Options

(See Edit Opti ons )

Networ k Options

(See Edit Opti ons )

Libr ary Info

Cartridge Map

Libr ary

Cartridge Map

Mai ntenance

Di agnosti cs

Factory

Security Level

Passw ord

Passw ord Secur ity Lev els

Flash Drive

From SCSI

Clean Drive

Repl ace Dr ive

Flash Drive

Fr om T ape

Set (M aster /Slave )

User D efaults

Force

Rec onfigur ation

Reboot Li brar y

Load /U nload

Fi xed Slots

Access

All Dr awers

Configure

Capacity

Cal ibr ate

Robot

Fl ash Slav es

Dr ive F ormat

Control

Fans and Light

Cartridge Cycle

Drive Cycle

Bar Code C ycl e

Invent ory

Sensor Test

Touc h Screen

Cal ibr ate

Tac hometer

Di agnosti c

Friction

Di agnosti c

View

Err or Log

Deactivate / Activate

Dri ve n*

= F or use by Ser vic e Techni cians .

Sour ce Cl eaning Elem ents

Load fr ont 1 0 Load rear 10 Unl oad front 10 Unl oad rear 10

GEN -00 64

5–4 X 10400267-101 09/2009

Figure 5-3: GUI Menu Outline

Default Screen Options

Edit Options Area

Library SCSI / FC Network Passwords

Set these options:

Library Remains Offline After Power-Up Initial ization Auto P ower-Up An Installed Drive After Timeout Unload Mode Total Reserved Slots Auto Clean Mode Drive and Slot Numbering LCD Contrast Adjust Bar Code Label Size Bar Code Label Alignment Bar Code Label Check Digit Bar Code Reader Module Configuration Custom Di splay

Set these options:

Drive n Bus ID (SCSI only) Drive n Configuration (FC only) (Opens a submenu - see below) Library SCSI Bus ID Library SCSI Bus Parity Mai l S lo t A cce ss SCSI Mode Unit Attention Reporting Init El ement Status Device Capability Page Length Transport Element Base Address Storage Element Base Address Transfer Element Base Address Import/Export Element Base Address Product Identification Vendor Identification P ost R e co ver ed Erro rs TapeAlert Mode Abort Move Status Door Open Response Initiate Wide Data Transfer Negotiation Data Transfer Speed Report Element Type Fast Terminate Sequence Report Binary Device ID for Fibre Channel Drives (FC only)

Set these options:

IP Address Determination IP Address IP Mask IP Gateway DNS S erver Web Level 1 and FTP Login Web Level 2 Login Enable Web Secure Login? Disable Web Level 2 Access? Library Name

Enter password numbers for:

Level 1 security Level 2 security S ervi ce l evel (3) se curi t y

Enter FC drive options for Drive n Configuration:

Port n Control Port n Loop ID World Wide Port n Name World Wide Node Name Topology Speed Directory Registration

GEN-0063b

Menu Button

Figure 5-4: GUI Menu Outline (Cont’d)

This button displays the Menu screen (Figure 5-5) that provides links to most of the options for the library.

Figure 5-5: Menu Screen

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Chapter 5: Graphical User Interface Usage

Refer to “Menu Screen Options” on page 5-10 for complete details.

Online / Offline Button

Pressing this button switches the library between online and offline status. The button name changes to reflect the status that will result if it is pressed. It can be password protected using Security Level 2.

NOTE: By default, the library automatically is brought online after powering it up.

The tape drives continue to function and record without interruption. However, any attempt to operate the robotics will result in a “Not Ready” message to the host.

Status Button

Selecting this option displays the library Status screen (Figure 5-6). You will have to use the scroll bar to view all the information.

This screen displays buttons to access tape drive and media information. These buttons show some of the following information:

• (Tape) Drive buttons

• Active drives

• Drive type

• Physical drive status

• Fixed Slots, Mail Slots, and (Media) Drawer buttons

• Configuration

• Cartridge load

5–6 X 10400267-101 09/2009

Figure 5-6: Status Screen

Default Screen Options

Primary Status Screen

Pressing the appropriate feature button displays a detailed status screen. For the media drawer secondary screens, press a media row to see greater detail (Figure 5-7).

Power Button

The Power button initiates a controlled power-down sequence that provides enough time to park the robotics assembly and shuttle. During the process, you are prompted to either confirm or cancel the shut down (Figure 5-8). It can be password protected using Security Level 2.

Figure 5-7: Secondary and Tertiary Status Screen Examples

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Chapter 5: Graphical User Interface Usage

Figure 5-8: Power Down Confirmation Dialog Box

Mail Slot Access Button

Pressing this button displays the Mail Slot Access screen (Figure 5-9). This screen lets you gain access to the Mail Slot without taking the library offline. It can be password protected using Security Level 1.

The Mail Slot is automatically unlatched when this screen is accessed. The screen icon shows the slot unlocked and the Back button is disabled. Reinserting the Mail Slot displays a message that the Mail Slot is being inventoried. When the inventory is complete, the lock button is reactivated. Pressing it relatches the Mail Slot and activates the Back button.

The Back button returns you to the Default screen. It is disabled whenever the Mail Slot is unlocked.

Figure 5-9: Mail Slot Access Screen

Drawer Access Button

Pressing this button displays the Drawer Access screen (Figure 5-10) that lets you deactivate the solenoid locks that secures each drawer so they can be removed. It can be password protected using Security Level 2.

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Default Screen Options

Figure 5-10: Drawer Access Screen

Access is gained by pressing either a specific drawer button or the Unlock All Drawers option. To relock the drawers, either press the specific drawer button again or the Relock All Drawers option.

Disabled drawers are grayed-out and inaccessible. Refer to Chapter 9, “Component and

Capacity Additions,” for information about enabling these drawers.

The Back button returns you to the Default screen. It is disabled as long as any drawer is unlocked.

Move Media Button

Selecting this option displays the Move Media screen (Figure 5-11). This screen lets you load or remove a cartridge from a tape drive or move cartridges within the library. It can be password protected using Security Level 2.

NOTE: At any time you can cancel the move process by pressing the Back button which returns

you to the Default screen. When moving media, if a slot number is grayed out, that slot is not available. Clear your entry and enter a different slot number.

Figure 5-11: Move Media Screen

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Chapter 5: Graphical User Interface Usage

To move a cartridge:

1. Touch the Source input box to activate it.

2. Select the Source Element Type by pressing the appropriate button.

3. Enter the element number using the Decimal Keypad or repeatedly press the

appropriate Source Element Type button to cycle through all possibilities.

4. Touch the Destination input box to activate it.

5. Select the Destination Element Type by pressing the appropriate button.

6. Enter the element number using the Decimal Keypad or repeatedly press the

appropriate Destination Element Type button to cycle through all possibilities.

7. Press Execute Move.

Upon completion of the move, you are automatically returned to the Default screen.

Technical Support Button

Pressing the Overland logo in the top left corner of the Default screen displays Overlandspecific technical support information (Figure 5-12).

Figure 5-12: Technical Support Screen

If you are having difficulty contacting your local service provider, contact Overland Storage directly. For further assistance, you can also access Overland’s website at http://

www.overlandstorage.com.

LCD Contrast Controls

Pressing the up and down arrows in the upper right corner of the Default screen temporarily increases or decreases the contrast of the LCD display. There are 31 incremental steps of contrast to choose from. To change the setting on a more permanent basis, use Menu > Library > LCD Contrast Adjust.

Menu Screen Options

Selecting Menu from the Default screen displays the (Option) Menu screen (Figure 5-13) of buttons to other features that let you view, configure, and edit various library configurations.

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Menu Screen Options

IMPORTANT: The Utilities options are designed for use by Overland-Authorized Service Technicians and, with a few exceptions, are not recommended for access by end users.

Figure 5-13: Menu Screen

CAUTION: If you press the Diagnostics, Factory, or any Edit Option area button, the library is

automatically and immediately taken offline. Once the action is completed, the library automatically goes back online.

The screen is divided into three sections:

• View System Data—Library Options, SCSI/FC Options, Network Options, Library

Info, and Cartridge Map

• Utilities—Maintenance, Diagnostics, Factory (access), and Security Level for

authorized service technicians

• Edit Options—Library, SCSI/FC, Network, and Passwords

The Back button returns you to the Default screen.

Library Options Button (View System Data)

The Library Options button in the View System Data area provides read-only access to the library settings. Pressing this button displays several screens of information showing the different options (Figure 5-14).

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Chapter 5: Graphical User Interface Usage

Figure 5-14: View Library Options Initial Screen (View System Data)

Use the or arrows to shift between screens. No modifications can be made on these screens. Refer to “Library Button (Edit Options)” on page 5-18 for information on changing these settings.

SCSI/FC Options Button (View System Data)

NOTE: The options displayed vary based on the type of drives installed in the library.

The SCSI/FC Options button in the View System Data area provides read-only access to the SCSI or FC drive settings. Pressing this button displays several screens of information showing the different options for the drives used in the library (Figure 5-15 and

Figure 5-16).

Figure 5-15: View SCSI Options Initial Screen (View System Data)

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Menu Screen Options

Figure 5-16: View FC Options Initial Screen (View System Data)

Use the or arrows to shift between screens. For FC drives, pressing the View Values field for a particular drive displays a second set of data screens. No modifications can be made on these screens. Refer to “SCSI/FC Button (Edit Options)” on page 5-21 for information on changing these settings.

Network Options Button (View System Data)

The Network Options button in the View System Data area provides read-only access to the network settings. Pressing this button displays three screens of information showing the 13 different options (Figure 5-17).

Figure 5-17: View Network Options Initial Screen (View System Data)

Use the or arrows to shift between screens. No modifications can be made on these screens. Refer to “Network Button (Edit Options)” on page 5-26 for information on changing these settings.

Library Info Button (View System Data)

The Library Info button in the View System Data area provides read-only access to the general information about the NEO 8000 Library. Pressing this button displays a single screen of information (Figure 5-18).

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Chapter 5: Graphical User Interface Usage

Figure 5-18: View Library Info Screen (View System Data)

This screen displays the library’s firmware revision, current IP address, Ethernet address, library serial number, media drawer configuration key, and number of power-on hours. No modifications can be made on this screen.

Cartridge Map Button (View System Data)

The Cartridge Map button in the View System Data area provides a visual indication of whether or not there is a cartridge present in all library drives and cartridge slots. If available, the corresponding bar code label is shown for the cartridge (Figure 5-19).

Figure 5-19: View Cartridge Map Initial Screen (View System Data)

Use the or arrows to shift between screens. The screens loop so you can go in either direction to more quickly find a particular slot. No modifications can be made on these screens. Refer to “Move Media Button” on page 5-9 for information on changing the location of a cartridge.

Maintenance Button (Utilities)

The Maintenance button in the Utilities area displays a submenu of buttons to address the general library service functions (Figure 5-20). The number and type of buttons varies depending on installed options and firmware version. Use the or arrows to shift between screens.

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Menu Screen Options

IMPORTANT: The Maintenance option is designed for use by Overland Authorized Service Technicians and, with the exception of Clean Drive, Load/Unload Fixed Slots, and Configure Capacity, is not recommended for access by end users.

Figure 5-20: Maintenance Submenu Screen (Utilities)

NOTE: When you press any Maintenance button other than Replace Drive, the library is

automatically and immediately taken offline. Once the action is completed, the library automatically goes back online. The hot-swap feature allows the library to remain online while a drive is being replaced.

This table details the maintenance functions that can be accomplished using this submenu:

Table 5-3: Maintenance Submenu Button Functions

Option Description

Clean Drive Using a screen similar to the Move Media screen (Figure 5-11 on

page 5-9), selected drives can be cleaned.

Replace Drive

Presents a screen with buttons for each drive. Press a drive button to deactivate that drive for removal. If a tape is currently in the drive, you are prompted to move the tape to a different location.

Flash Drive From Tape

Presents a screen with buttons for each drive. Press a drive button to update the firmware for that drive using files on a cartridge. If a tape is currently in the drive, you are prompted to move the tape to a different location.

Flash Drive From SCSI

Presents a screen with buttons for each drive. Press a drive button to update the firmware for that drive using a SCSI connection from an external PC. If a tape is currently in the drive, you are prompted to move the tape to a different location.

Set User Defaults

Resets user options back to the default values stored in non-volatile memory. The library immediately reboots upon completion.

Force Reconfiguration

Forces an immediate reconfiguration of the NEO 8000 to the appropriate settings of Master, Slave, or Standalone.

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Chapter 5: Graphical User Interface Usage

Table 5-3: Maintenance Submenu Button Functions (Continued)

Option Description

Reboot Library

Forces an immediate reboot of the NEO 8000.

Flash Slaves Updates the firmware of a Slave library using the Master firmware

image.

Load/Unload Fixed Slots Moves cartridges between the Fixed Slots and the Mail Slots. See

“Load/Unload Fixed Slots Button” below.

Access All Drawers

Calibrate Robot

See “Drawer Access Button” on page 5-8 for details.

Runs a program to validate the robotics using touch (fiducial mark) calibration.

Daisy Chain Move Diag

Moves cartridges to test the alignment of every enabled slot:

• For an empty drawer, insert two cartridges in the first two slots.

• For a full drawer, be sure at least one slot is empty. The test moves

The test alternately moves the front cartridge to the next empty slot until all slots are checked.

each cartridge to the next empty slot until all slots are checked.

Configure Capacity By entering a 32-digit code, disabled drawers are enabled for use.

Contact Overland Storage for information about purchasing codes.

Control Fans and Light

Turns the backplane fans and internal light on and off. See “Control

Fans and Light Button” below.

*.Recommended for Overland Authorized Service Technicians only.

Load/Unload Fixed Slots Button. This option displays a menu screen (Figure 5-21) that moves 10 LTO cartridges back and forth between either the front or rear 10 slots of the Fixed Slots and the front 10 slots of the Mail Slot magazine.

Figure 5-21: Load/Unload Fixed Slots Screen (Maintenance)

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Menu Screen Options

Control Fans and Light Button. This option displays a menu screen (Figure 5-22) that

provides buttons to turn ON and OFF the primary backplane (BP) fan, secondary BP fan, and interior light. When pressed, the button changes to show that the opposite action is now available for that feature.

NOTE: The light can also be turned on for 30 seconds by tapping the logo area on the Default

screen.

Figure 5-22: Control Fans and Light Screen (Maintenance)

The primary BP fan is the fan located above the primary card cage. The secondary BP fan is located above the secondary card cage.

Diagnostics Button (Utilities)

IMPORTANT: The Diagnostics option is designed for use by Overland Authorized Service Technicians to run diagnostic functions to verify the proper operation of the library and is not available for access by end users.

Figure 5-23: Diagnostics Submenu Screen (Utilities)

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Chapter 5: Graphical User Interface Usage

Factory Button (Utilities)

IMPORTANT: The Factory option is designed for use by Overland Factory Technicians and is not available for access by end users.

Security Level Button (Utilities)

The Security Level button in the Utilities area provides a means to validate passwords to access different security levels (Figure 5-24).

See “Password Protection” on page 5-2 for more details.

Library Button (Edit Options)

The Library button in the Edit Options area lets you edit the user options that are displayed (Figure 5-25) when the Library Options button is pressed in the View System Data area. Use the or arrows to shift between screens.

Figure 5-24: Security Level (Utilities)

This table shows the different library options available:

5–18 X 10400267-101 09/2009

Figure 5-25: Library Initial Screen (Edit Options)

Menu Screen Options

Table 5-4: Editable Library Options

Option Description

Library Remains Offline After Power-up Initialization

Lets you enable or disable whether the library remains offline after power-up initialization. If enabled, you must press the Online button on the Default screen to bring it online.

The default is Disabled.

Auto Power-up an Installed Drive After Timeout

Lets you enable or disable whether a tape drive automatically powers up after being replaced if it is not turned on manually. There is a short 2-second delay before the automatic power up occurs.

The default is Enabled.

Unload Mode Lets you select either an implicit or explicit tape unload mode for a

SCSI Move Media command from the host. If Implicit is selected, the library unloads a tape drive before

attempting to move a cartridge from that drive. If Explicit is chosen, the host must issue a SCSI Unload command to a tape drive before each Move Medium command.

The default is Implicit.

Total Reserved Slots Lets you reserve up to 20 LTO slots that are located in the Fixed

Slots. The slots are reserved from the last enabled slot (the last fixed slot) forwards. The reserved slots can be used to store cleaning cartridges and are labeled “Clng n” on the Cartridge Map and Status screens.

The default is Ø.

Auto Clean Mode Lets you enable or disable the automatic cleaning cycle.

NOTE: To use this option, you must have reserved one or more

slots for a cleaning cartridge using the Total Reserved Slots option.

The default is Disabled.

Drive and Slot Numbering Lets you specify whether SCSI elements in the library use either

zero-based or one-based numbering. This only affects the GUI touch screen, not the actual SCSI element addresses.

For example, the first media drawer would be either Drawer 0 (zerobased) or Drawer 1 (one-based).

The default is One Based.

LCD Contrast Adjust Lets you increase or decrease the contrast of the LCD display. The

incremental steps range from 1 to 32. This is the same as the Contrast controls on the Default screen.

The default is 16.

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Chapter 5: Graphical User Interface Usage

Table 5-4: Editable Library Options (Continued)

Option Description

Bar Code Label Size Lets you limit the maximum number of characters reported for the

bar code label both to a host and on the Cartridge Map. Possible settings are 1 through 8.

This is to accommodate software that requires that bar code labels be less than eight characters. It is used primarily for a SCSI Read Element Status command.

The default is 8.

Bar Code Label Alignment Lets you specify the alignment of a bar code label reported in the

response to the SCSI Read Element Status command. The options are Left Align or Right Align.

When used in conjunction with the label size option, this option strips unwanted trailing characters (left alignment) or leading characters (right alignment).

The default is Left Align.

Bar Code Label Check Digit

Lets you enable or disable the verification of a check digit character in the bar code label. For bar code labels without the check character, select Disabled. For bar code labels with the check character, select either Enable Check, Send [the check character to the host] or Enable Check, Don't Send [the check character to the host].

If disabled and a bar code label with a check character is read, the check character is displayed as part of the bar code. If enabled and a bar code label with no check character is read, the library will indicate No Label Present.

The default is Disabled.

Bar Code Reader Lets you specify whether the bar code reader will retry reading bar

code labels on individual cartridges. The default is Retries Enabled.

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Menu Screen Options

Table 5-4: Editable Library Options (Continued)

Option Description

Module Configuration Lets you specify the Library Module Configuration. Three options are

available:

• Standalone - Used when the library contains a single unit.

• Master - Used to designate this library as the primary library which controls the Horizontal Robotics Assembly in a 2-unit library system.

• Slave - Used to designate this library as the secondary library in a 2-unit library system.

The default is Standalone.

Custom Display Lets you turn off the Overland Storage name and logo that is

displayed during the POST and on the Default screen. When enabled, “Initializing” is displayed during the POST. On the

Default screen, the upper left corner and logo area is left blank. Also, Technical Support Assistance is disabled and the “Overland Storage” name on the WebTLC status page is removed.

The Enabled or Disabled setting for this option will not change when Set Defaults is selected (Menu > Maintenance > Set Defaults).

The default setting is Disabled.

SCSI/FC Button (Edit Options)

NOTE: The options displayed vary based on the type of drives installed in the library.

The SCSI/FC button in the Edit Options area lets you edit the user options that are displayed when the SCSI/FC button is pressed in the View System Data area. See

Figure 5-26 for the SCSI options initial screen and Figure 5-27 for the FC options initial

screen. Use the or arrows to shift between screens.

Figure 5-26: SCSI Initial Screen (Edit Options)

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Chapter 5: Graphical User Interface Usage

Figure 5-27: FC Initial Screen (Edit Options)

This table shows the different SCSI drive options available:

Table 5-5: SCSI/FC Editable Options

Definition Option and Default Description

Drive n Bus ID (SCSI drives installed)

Lets you set the SCSI addresses of the drives. The default addresses are:

Drive 1 = ID 1 Drive 2 = ID 2 Drive 3 = ID 3 Drive 4 = ID 4 Drive 5 = ID 8 Drive 6 = ID 9 Drive 7 = ID 10 Drive 8 = ID 11 Drive 9 = ID 12 Drive 10 = ID 13 Drive 11 = ID 14 Drive 12 = ID 15

See Figure 1-9 on page 1-8 for a drive numbering diagram.

Drive n Configuration (FC drives installed)

Press Set Values to display additional screens of editable data for Fibre Channel drives.

See Table 5-6, “FC Editable Drive Options,” for details.

Library SCSI Bus ID Sets the SCSI address for the library robotics.

The default is 6.

Library SCSI Bus Parity Lets you enable or disable the SCSI bus parity checking of the library

robotics. The default is Enabled.

Mail Slot Access Lets you select if a host Prevent Allow Medium Removal command

inhibits or allows an operator access to the mail slot magazine. The default is “Prevent Allow” Command Inhibits.

SCSI Mode Selects either the SCSI-2 or SCSI-3 command set for the library.

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The default is SCSI-3.

Menu Screen Options

Table 5-5: SCSI/FC Editable Options (Continued)

Definition Option and Default Description

Unit Attention Reporting Lets you select reporting of all or just one of the stacked-unit

attention conditions. If set to Report All, the unit reports all unit attention conditions in sequence. If set to Report One, the unit reports only the highest priority condition.

The default is Report All.

Init Element Status Specifies the library’s response to the SCSI Initialize Element Status

command. The possible settings are No Inventory, Force Inventory, and Force Label Scan.

The default is No Inventory.

Device Capability Page Length

Lets you choose between Short (14 bytes) and Long (18 bytes) lengths of the Mode Sense/Select Device Capabilities Page (SCSI page 1Fh) to accommodate different SCSI device implementations.

The default is Short (14 bytes).

Transport Element Base Address

Lets you set the base address for the Transport Element (robotics) of the library. The available range is Øh through FFFFh.

The default is ØxØ.

Storage Element Base Address

Lets you set the base address for the Storage Elements (drawer slots) of the library. The available range is Øh through FFFFh.

The default is Øx2Ø.

Transfer Element Base Address

Lets you set the base address for the Transfer Elements (tape drives) of the library. The available range is Øh through FFFFh.

The default is Øx84Ø.

Import/Export Element Base Address

Lets you set the base address for the Import/Export Element (Mail Slot) of the library. The available range is Øh through FFFFh.

The default is Øx8ØØ.

Product Identification Specifies the response of the library’s robotics to the Product ID field

of the SCSI Inquiry command. The choices are NEO Series, LXB, or a custom ID (Vendor Unique). The ID must be exactly 16 characters long so blanks are appended to the end of a shorter ID.

The default is NEO Series.

Vendor Identification Specifies the response of the library’s robotics to the Vendor ID field

of the SCSI Inquiry command. The choices are OVERLAND or a custom ID (Vendor Unique). The ID must be exactly 8 characters long so blanks are appended to the end of a shorter ID.

The default is OVERLAND.

Post Recovered Errors Lets you enable or disable the reporting of TapeAlert informational

exception conditions with a Recovered Error sense key, when the Method of Reporting Information Exceptions (MRIE) field is set to a value of Øx3 in Mode Page 1Ch, or if the TapeAlert Mode option is set to Rec. Error (cnd).

The default is Disabled.

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Chapter 5: Graphical User Interface Usage

Table 5-5: SCSI/FC Editable Options (Continued)

Definition Option and Default Description

TapeAlert Mode Specifies conditions for logging and reporting the following TapeAlert

data options:

• Logging Disabled—Inhibits the logging feature.

• No Exceptions—Information exceptions are not reported.

• Generate Unit Attention—Reports information exceptions with a

• Conditionally Generate Recovered Error—If Post Recovered Errors

• Unconditionally Generate Recovered Error—Unconditionally

• Generate No Sense—Reports information exceptions with a No

• Report on Unsolicited Request Sense—Reports information

The default is Logging Disabled.

Unit Attention sense key and an ASC/ASCQ of 5D/ØØ.

is enabled, reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/ØØ.

reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/ØØ.

Sense sense key and an ASC/ASCQ of 5D/ØØ.

exceptions with a No Sense sense key and an ASC/ASCQ of 5D/ ØØ only in response to an unsolicited Request Sense command.

Abort Move Status Lets you select the library's response if it receives a SCSI Reset or

Abort command while a Move Medium command is in progress. The options are Busy or Not Ready.

The default is Busy.

Door Open Response Specifies the SCSI response when a library media drawer is being

accessed manually. The choices are Ready or Not Ready. The default is Not Ready.

Initiate Wide Data Transfer Negotiation

Lets you enable or disable the library initiating a SCSI synchronous negotiation with the host. The choices are Do Not Initiate or Initiate.

NOTE: The library always responds to a host-initiated synchronous

negotiation.

The default is Initiate.

Data Speed Transfer Lets you set the SCSI data transfer rate for the library robotics to

Synchronous, 10 MB/sec; Synchronous, 5 MB/sec; or Asynchronous Only.

The default is Synchronous, 10 MB/sec.

Report Element Type Lets you determine the method to report the type of library elements

installed (LTO drives) using the SCSI Read Element Status command. The options are Disabled or Enabled.

Select Disabled for the standard method that uses the DVCID CDB field. Select Enabled to use the vendor-specific field in the Element Descriptor.

The default is Disabled.

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Menu Screen Options

Table 5-5: SCSI/FC Editable Options (Continued)

Definition Option and Default Description

Fast Terminate Sequence This option modifies the comand sequence sent to a SCSI controller

to terminate a SCSI command. The settings are Disabled or Enabled.

•Select Enabled to send a single command terminate sequence. The single command terminate sequence is recognized by all SCSI host adapters and is used to accommodate Network Appliance servers using QLogic SCSI host adapters.

•Select Disabled to use the original functionality that sends a threebyte sequence (Send Status Byte, Send Message in Byte, and Disconnect).

The default setting is Enabled.

Report Binary Device ID for Fibre Channel Drives

Lets you enable or disable the reporting of the World Wide Name in the Device ID field of the Read Element Status Data Transfer Element Descriptor.

When disabled, this option returns the ASCII descriptor (Vendor ID + Product ID + Serial Number).

The default setting is Disabled.

Table 5-6: FC Editable Drive Options

Definition Option and Default Description

Port n Control Specifies the method for setting the AL-PA. The settings are Disable,

Soft Address, and Hard Address. When Hard Address is selected, the Port n ID button is enabled to select a valid Loop ID. Only one port at a time can be used.

The default is Soft Address.

Port n Loop ID Specifies the Loop ID that the tape drive uses to determine the AL-PA

for Port n. The possible settings are 1-125.

NOTE: This option requires Hard Address to be selected in the Port

n Control option.

The default is 1.

World Wide Port n Name Select either a Default or Custom WWPN. The Default setting uses

the factory-configured WWPN while Custom allows you to create a unique name for Port n.

The default is Default.

World Wide Node Name Select either a Default or Custom WWPN. The Default setting uses

the factory-configured WWPN while Custom allows you to create a unique name for the device.

The default is Default.

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Chapter 5: Graphical User Interface Usage

Table 5-6: FC Editable Drive Options (Continued)

Definition Option and Default Description

Topology Specifies the topology used by the Fibre Channel ports. The four

options are Use Loop, Allow Point-to-Point; Use Point-to-Point, Allow Loop; Force Loop; or Force Point-to-Point.

The default is Use Loop, Allow Point-to-Point.

Speed Sets the link speed in gigabits used by the Fibre Channel ports. The

options are Auto, 1 Gb/sec., or 2 Gb/sec. The default is 2 Gb/Sec.

Directory Registration Controls whether additional registrations are performed prior to a

Register FC-4 after a drive fabric login. The choices are Yes or No. When this option set to Yes, the following additional registrations are

performed: Register Node Name (RNN), Register Port Name (RPN), and Register Class of Service (RCS).

The default is No.

Network Button (Edit Options)

The Network button in the Edit Options area lets you edit the user options that are displayed when the Network Options button is pressed in the View System Data area. Use the or arrows to shift between screens.

Figure 5-28: Network Initial Screen (Edit Options)

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Menu Screen Options

This table shows the different network options available:

Table 5-7: Network Editable Options

Option Description

IP Address Determination Lets you select the method for setting the IP address of the library's

embedded WebTLC protected Internet site. The settings are Obtain IP Address From a DHCP Server or User Specified IP Address.

The default is Obtain IP Address From a DHCP Server.

IP Address

Lets you enter a valid IP address for WebTLC using the numeric keypad.

The default is 255.255.255.255.

IP Mask

Lets you enter a valid Subnet Mask address for WebTLC using the numeric keypad.

The default is 255.255.Ø.Ø.

IP Gateway

Lets you enter a valid Gateway IP address for WebTLC using the numeric keypad.

The default is 255.255.255.255.

DNS Server

Lets you enter a valid DNS server address using the numeric keypad. The default is 255.255.255.255.

Web Level 1 and FTP Login

Lets you enter up to 15 alphanumeric characters as a password for Level 1 access via WebTLC.

The default password is 1.

Web Level 2 Login Lets you enter up to 15 alphanumeric characters as a password for

Level 2 access via WebTLC. The default password is 2.

Enable Web Secure Login?

Lets you select to encrypt the password entered at the WebTLC login screen. The options are Yes or No.

Select Yes when the Java Console is enabled; otherwise, select No. The default is Yes.

Disable Web Level 2 Access?

Lets you control the level of access that users have to the WebTLC. The options are Yes or No.

Level 1 limits access to the Status screen to display the library and drive status information. Level 2 permits access to both the Status screen and the Move Media, Setup, Functions, and History menus.

The default is No.

Library Name Lets you enter a custom library name that is displayed on the

WebTLC page. Up to 100 alphanumeric characters can be entered. The default is no text (blank).

*.These options are only valid if the IP Address Determination Option is set to User Specified IP Address. Otherwise, they

are greyed out.

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Chapter 5: Graphical User Interface Usage

Passwords Button (Edit Options)

The Password button in the Edit Options area allows you to set up and edit passwords to control access to library functions. It offers three pre-defined “levels” of user security (Figure 5-29).

NOTE: See “Password Protection” on page 5-2 for more information.

Figure 5-29: Library Password Levels

Each password is represented by four decimal digits that are stored in NVRAM (non-volatile memory) in a range of 0001 to 9999. To disable password verification for a level, enter 0000 as the new password.

NOTE: While the input box allows for 5 digits, the passwords are limited to only 4.

Once a level is enabled, you must have that level of password or higher to change or disable the password protection. Also, you can use a higher level password to gain access to a lower level operation. For example, use a Service password to access the Move Media operation (Level 2).

To create or change a password:

1. Select the Security Level by pressing the appropriate button on the lower left.

2. In the New (Level) Password input box, enter 1–4 digits using the Decimal Keypad.

3. Touch the Reenter New (Level) Password input box to activate it.

4. Reenter the same 1–4 digits using the Decimal Keypad.

5. Press Save.

6. At the Status dialog box, press OK.

Additional Menu Items for Partitions

When a NEO 8000 library is partitioned, additional items appear in several GUI menus to help manage those partitions. Refer to Appendix C, “Library Partitioning,” for more details.

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CHAPTER

WebTLC Usage

Web Total Library Control (WebTLC) is a remote interface device built into the Library Controller card that can be accessed through the card’s Ethernet port. It hosts a dedicated, protected Internet site that can be accessed from any PC connected to your network or via the World Wide Web. This site can be seen using Microsoft Internet Explorer (3.0 or higher), Firefox (1.0 or higher), or Netscape (3.0 or higher) browsers.

WebTLC shows you the overall NEO 8000 status at a glance. It supports most of the same commands and controls that are available from the GUI touch screen on the front of the library (see Chapter 5, “Graphical User Interface Usage”).

In order to use WebTLC, you must have the following available:

• 10 BaseT Ethernet Network.

• Dedicated IP address (either Internet or local).

• Host computer with COM port (for initial setup and alternative maintenance

procedures only).

• Computer with a web browser installed that has access to your network.

Setting Up WebTLC

To set up WebTLC for access, you only need to set the IP addresses under Network (Edit Options).

1. Press Menu > Network.

See Table 5-7, “Network Editable Options,” on page 5-27 for more details.

2. Press IP Address Determination to set how the WebTLC IP addresses are chosen.

a. Press Obtain IP Addresses From a DHCP Server to automatically set them.

b. Press User Specified IP Addresses to set them manually.

3. For User Specified IP Addresses, enter this information:

• IP Server

• IP Mask

• IP Gateway

• DNS Server

4. Set up the WebTLC passwords and level options:

• Web Level 1 and FTP Login

• Web Level 2 Login

• Enable Web Secure Login?

• Disable Web Level 2 Access?

5. Enter a custom Library Name.

With WebTLC configuration complete, you can now exercise Total Library Control from a remote host.

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Chapter 6: WebTLC Usage

Accessing WebTLC

Since WebTLC provides the same access and controls available from the GUI touch screen, the focus of this section is on the browser-based controls and layouts for accessing those same commands.

NOTE: The library must be in the ready mode to establish communications with WebTLC. If you are

unable to access the library with your browser, verify that it is not offline.

1. Type the WebTLC unique IP address in the URL field of your browser, and press Enter.

The browser connects to WebTLC and displays the login prompt (Figure 6-1).

Figure 6-1: WebTLC Login Prompt

• The optional check box to prevent other Level 2 sessions is a lockout feature to

prevent other users from making changes at the same time.

• The optional check box to disable frames keeps the control on the same page in

your browser as the information.

• The required password field must have a Level 1 or Level 2 password.

The default Level 1 password is “1” and the default Level 2 password is “2”. Overland strongly recommends changing those passwords as soon as possible to prevent unauthorized access.

2. After checking any optional boxes, enter your password, and click OK.

See Table 5-7 on page 5-27 for details about WebTLC passwords. The WebTLC Control Panel (Figure 6-2) and Status screen appears.

Figure 6-2: WebTLC Control Panel

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From the WebTLC Control Panel, you can access this information:

Table 6-1: WebTLC Control Panel Buttons

Icon Description

Status Button

Displays a visual representation of the cartridge map, library status, and drive status.

Move Media Button

†

Lets you load or remove a cartridge from a tape drive or move cartridges within the library.

Setup Button

Functions Button

History Button

Logout Button

*.This can be password protected as Level 1 Security. It can also be accessed with Level 2 Security. †.These can be password protected as Level 2 Security

†

Provides access to most of the library configuration parameters.

†

Offers options to update firmware and clean the tape drives.

Gives you access to view or download library trace logs.

Disconnects from WebTLC and resets the security level.

Accessing WebTLC

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Chapter 6: WebTLC Usage

Status Button

The Status button displays a visual representation (Figure 6-3) providing general information about the library and each drive. Scroll down to view all the information. Clicking a drive graphic at the top takes you to the appropriate summary section at the bottom of the screen.

You can configure two browser settings from this screen:

Setting Options Description

Auto Refresh Off

Inventory Display Logical

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Figure 6-3: WebTLC Status Screen (Top)

Table 6-2: Status Screen Browser Settings

Use setting to ensure the status of your library 1 min 2 min 5 min

Physical

displayed on the browser remains current.

The default is Off.

Use this setting to determine how the library

elements are grouped for display:

• Logical—drives and slots grouped separately

• Physical—drives and slots grouped by each library unit (such as, Master/Slave)

The default is Logical.

After the slot information comes the library and drive status (Figure 6-4).

Click for Full Drive Status Report

Accessing WebTLC

Figure 6-4: WebTLC Status Screen (Library Status)

At the very bottom is a Full Drive Status button to view the all the information for each drive (Figure 6-5).

Figure 6-5: WebTLC Status Screen (Bottom)

To view detailed drive information, click the Full Drive Status button. A screen prompts you to select the drive you want to see.

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Chapter 6: WebTLC Usage

The selected drive is shown with complete details about its status (Figure 6-7)

Figure 6-6: Select a Drive for Full Report

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Figure 6-7: Full Drive Status Screen

Move Media Button

CAUTION: Do not move tape cartridges while the Library Applications Software is running. Fatal

software faults may occur!

The Move Media button lets you move a selected cartridge to a target drive or cartridge slot using drop-down lists (Figure 6-8).

Accessing WebTLC

Figure 6-8: WebTLC Move Media Screen

1. From the drop-down list, choose the slot where the source tape cartridge is located.

2. From the drop-down list, choose the destination slot or drive for the tape cartridge.

3. Click Execute the Move.

A screen appears (Figure 6-9) notifying the user that making this move causes the library to go offline during the move media operation.

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Chapter 6: WebTLC Usage

Figure 6-9: WebTLC Move Media Confirmation Screen

4. If you no longer want this prompt to appear, check the box next to that option.

5. If you want the move to be executed even if the library is busy, check the box next to

that option.

6. Click Confirm to move the tape cartridge or Cancel to cancel the move.

After the move is completed, a completion message is shown.

Setup Button

The Setup button provides controls that let you set the configuration for five key items:

• Library Configuration

• SCSI Configuration

• Drive Configuration

• Capacity Configuration

• Notification Registration

Select one of the configuration options from the menu (Figure 6-10) to view or change parameters.

NOTE: If you have not already disabled the Confirmation prompt (Figure 6-9), it will appear every

time you make changes to any of the configuration options under Setup.

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Accessing WebTLC

Figure 6-10: WebTLC Setup Screen

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Chapter 6: WebTLC Usage

Library Configuration

The Library Configuration parameters (Figure 6-11) are equivalent to the ones found on the Library (Edit Options) screens available at the GUI touch screen.

Figure 6-11: WebTLC Setup > Library Configuration Screen

SCSI Configuration

The SCSI Configuration parameters (Figure 6-12) are equivalent to the ones found on the SCSI/FC (Edit Options) screens available at the GUI touch screen.

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Accessing WebTLC

Figure 6-12: WebTLC Setup > SCSI Configuration Screen

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Chapter 6: WebTLC Usage

Drive Configuration

When Drive Configuration is selected, a selection screen is displayed (Figure 6-13).

Figure 6-13: Drive Selection Screen for Setup

Choose a drive from the list and click Select the Drive to be Configured. The Drive n Configuration screen appears (Figure 6-14).

Figure 6-14: WebTLC Setup > Drive Configuration Screen (SCSI Shown)

The Drive Configuration parameters are equivalent to ones found on the GUI touch screen.

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Accessing WebTLC

Capacity Configuration

The Capacity Configuration parameters (Figure 6-15) are equivalent to ones found on the GUI touch screen.

Figure 6-15: WebTLC Setup > Capacity Configuration Screen

Notification Registration

The Notification Registration parameters (Figure 6-16) are equivalent to ones found in the NeoCenter8000 utility.

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Chapter 6: WebTLC Usage

Figure 6-16: WebTLC Setup > Notification Registration Screen

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Functions Button

The Functions button provides controls for these maintenance functions:

• Library Flash Operation—updates the library’s firmware from a file.

• Drive Flash Operation—updates a drive’s firmware from a file.

• Perform a Drive Cleaning Operation—the same as Clean Drive under the

Maintenance menu group.

• Perform a Timed or Free-Running Library Diagnostic—performs diagnostic tests on

the library.

IMPORTANT: The Diagnostics tests are designed for use by Overland Authorized Service Technicians and is not recommended for access by end users.

NOTE: If you have not already disabled the Confirmation prompt (Figure 6-9), it will appear every

time you make changes to any of the configuration options under Functions.

Select one of the maintenance options from the menu (Figure 6-17).

Accessing WebTLC

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Chapter 6: WebTLC Usage

6–16 X 10400267-101 09/2009

Figure 6-17: WebTLC Functions Option

Accessing WebTLC

Downloading and Flashing Library/Tape Drive Firmware

Firmware for both the library and the tape drives is located in:

ftp://ftp.overlandstorage.com/Firmware/

The library firmware is located in:

ftp://ftp.overlandstorage.com/Firmware/Neo_Series/Neo8000/ NEO8000_with_LTO_Drives

The tape drive firmware is stored in specific directories in the Firmware directory for each model (for example, HP_LTO4_Drive) and interface type (such as, Fibre). The file naming convention for all tape drive firmware files is:

M##H.E

Where M## = Drive Model Code (M) and Version Number (##).

NOTE: M##H.FRM is used for a different program. Do not download this file.

Follow these steps to download either firmware for use as a Local File:

1. Connect to the Overland Storage FTP site.

2. For tape drive firmware, locate the proper tape drive directory.

3. Using your preferred browser or FTP client, download the firmware to your local

computer, saving it in a easy-to-find location.

NOTE: If blocked by a firewall, you need to obtain access elsewhere and then load the file on a

local computer.

4. Using your preferred browser or FTP client, upload the firmware to the library.

NOTE: To FTP into the NEO library, you must use the Level 1 password that has been set for

the library (the default password = 1).

• If using a browser, use this address:

ftp://<user_name>:<L1_password>@<neo_ip_address>/upload

and follow the prompts.

• If using the DOS command line FTP client on a Windows system, follow this

procedure:

ftp <neo_ip_address>

(Login:) guest

(Password:) 1 (or new_password)

cd /upload

bin

put M##H.E (where M## is the model and version)

bye

5. Using your preferred browser, update the library or drive flash:

a. Using a Level 2 password (default password = 2), log into WebTLC.

b. Click Functions.

c. From the flash operation drop-down menu, select to flash from the Local File.

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Chapter 6: WebTLC Usage

d. Click Start the Flash, select the firmware file name, and click OK.

When the flash operation is finished, WebTLC displays a completion message.

History Button

The History button provides access to the library trace logs (Figure 6-18). You can either view a log on-screen or download it as a BIN file.

When you select a file for downloading, a Save As window appears letting you select a network destination for the download.

Logout Button

The Logout button provides an easy egress from WebTLC by shutting down the secure link. It is also recommended that you close your browser to clear all temporary caches.

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Figure 6-18: WebTLC History Screen

Neo8000Center Usage

CHAPTER

The Neo8000Center software allows you to access and control the NEO 8000 Library from a Windows-based PC. It supports most of the same commands and controls that are available from the GUI touch screen on the front of the library. It is also the only way to partition a library.

The Neo8000Center software must be installed on the PC.

Installing Neo8000Center on a Host

The Neo8000Center software is located on the CD included with the library. Follow the instructions on that CD for installing the software.

Neo8000Center is designed to run on a PC using Windows 95, 98, 2000, NT 4.0, XP, Server 2003, or Server 2008.

Neo8000Center Menu Options

The following table lists all the menu options for Neo8000Center with brief descriptions:

Table 7-1: Neo8000Center Menu Options

Menu Options Submenu Option Description

File Exit Exits the Neo8000Center program.

View Toolbar Displays/hides the toolbar.

Status Bar Displays/hides the status bar.

Connect -- Opens the Serial Port Settings dialog box to

connect the host to the library.

Upload -- Retrieves data files from the library.

Download -- Sends data files to the library.

Configure Set Values Primary configuration options. See “Launching

the Configuration Dialog Box” below.

Set Default Resets library to factory defaults.

Set Capacity Key Enter a new key to expand drawer capacity.

Info -- Shows general information about the library.

Diag Reboot Library Forces a library reboot.

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Chapter 7: Neo8000Center Usage

Menu Options Submenu Option Description

Post-Process Select Text Editor Browse to select a text editor for the trace log.

Partitioning Enable Actives the partitioning feature.

Table 7-1: Neo8000Center Menu Options

Select Files Browse to select the binary, database, and

post-processed files.

Process and Display Generate the trace log and related displays.

View Partition Info Shows the number of partitions and the

assignment of drawers, drives, and mail slots.

Configure Partition Creates a new set of partitions deleting any

existing partitions.

Identify Partition Controller

Set Partition Number Choose a number for a partition.

Help About

Neo8000Center

*.The same information can be seen by clicking the icon on the toolbar.

Identifies the controller card for a selected partition.

Provides general information about Neo8000Center.

Configuring the Library Using Neo8000Center

Neo8000Center can be used to configure the library just like the front panel GUI. This is managed by establishing communication between the host and the library, opening the configuration dialog box, making the changes, and then saving the changes.

For more details about NEO 8000 configuration options, refer to Chapter 5, “Graphical User

Interface Usage.”

Establishing Host/Library Communications

Once the software is installed, all that is needed to control the library is to establish communications between it and the host.

1. Power up the library.

2. Connect the provided RJ-11 to DB-9 cable between the RS-232 connector on the

Library Controller card and a COM port on the host computer.

3. Power up the host computer.

4. Launch Neo8000Center.

The Neo8000Center blank main screen appears (Figure 7-1).

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Configuring the Library Using Neo8000Center

Figure 7-1: Neo8000Center Main Screen

5. Click Connect.

The Serial Port Setting dialog box appears (Figure 7-2).

Figure 7-2: Serial Port Setting Dialog Box

6. Verify the COM port settings, and click OK.

NOTE: If the connection is not successful, check all cable connections and retry the

connection. If communication fails again, contact Overland Storage Technical Support.

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Chapter 7: Neo8000Center Usage

Launching the Configuration Dialog Box

After establishing communications, from the Neo8000Center main menu, choose Configure > Set Values. The Configure Library dialog box appears (Figure 7-3).

Figure 7-3: Configure Library Dialog Box—IP Addresses Tab

IP Addresses Tab

Use the IP Address tab (Figure 7-3) to set the IP addresses used to access WebTLC on the library.

NOTE: Configuration addresses are network specific. Contact your network system administrator

for the appropriate values.

1. Click the IP Addresses tab to bring it to the front.

2. Set the IP addresses by using one of these options:

• To automatically set the addresses, check Obtain IP Addresses from BOOTP or

DHCP Server.

• Manually enter the four addresses required in the appropriate fields.

3. Click Apply (or OK to exit).

Private IP Addresses

This tab is used to display on the pre-set IP addresses for partitioned and multi-module systems.

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Configuring the Library Using Neo8000Center

SNMP Tab

These settings enable the WebTLC to send system events asynchronously to the network.

NOTE: Configuration addresses are network specific. Contact your network system

administrator for the appropriate values.

1. Click the SNMP tab to bring it to the front (Figure 7-4).

Figure 7-4: Configure Library Dialog Box—SNMP Tab

2. Set the SNMP traps using these options:

• Enter the IP addresses of up to four hosts that can receive SNMP traps in the

Trap Addresses fields.

• Use the Trap Configuration options to set the type of messages sent.

• Set the Community Name passwords using the SNMP Configuration fields.

3. Click Apply (or OK to exit).

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Chapter 7: Neo8000Center Usage

E-mail Addresses Tab

These addresses are sent an e-mail upon notification of specific system events.

1. Click the E-mail Addresses tab to bring it to the front (Figure 7-5).

Figure 7-5: Configure Library Dialog Box—E-mail Addresses Tab

2. Configure the e-mail addresses using these options:

• Designate the SMTP mail server to be used in the Mail Server Name/Address

field.

• Specify up to four addresses to receive the e-mails in the numbered fields.

• Enter the return e-mail address in the Return field.

• If you want the trace file included with the e-mail, check Attach Binary Trace

File to E-Mail Message.

3. Click Apply (or OK to exit).

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Overland Storage NEO 8000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

About this Guide

Conventions Used

Obtaining Documentation

Overland Technical Support

Electrostatic Discharge Information

NEO 8000 Library Overview

Benefits and Features

Accessories Included

Library Design and Layout

Front Components

Rear Components

Capacity Configurations

Unpacking and Setting Up

Tools Needed

Removing the Outer Carton

Detaching the Pallet

Attaching the Front Doors

Leveling the Library

Remove the Drawer Shipping Brackets

Installation and Initialization

Installation Considerations

Input Supply

Grounding

Power-Up and Cabling Pre-Check

Powering Up the Library

Power-On Self Test

Powering Down the Library

Standard Method

Alternate Method

Daily Operation

Common Configuration Modifications

Setting a SCSI ID

Configuring a Fibre Channel Drive

Creating Reserved Slots

Media Handling

Bar Code Labels

Using Mail Slot Magazine for Small Quantity Exchanges

Using Media Drawers for Bulk Exchanges

Moving Media Inside the Library

Tape Drive Cleaning

Automatically Running a Cleaning Cartridge

Manually Running a Cleaning Cartridge

Replacing a Cleaning Cartridge in a Reserved Slot

Graphical User Interface Usage

Overview

Default Screen

Password Protection

Host Lock Out

Default Screen Options

GUI Software Map

Menu Button

Online / Offline Button

Status Button

Power Button

Mail Slot Access Button

Drawer Access Button

Move Media Button

Technical Support Button

LCD Contrast Controls

Menu Screen Options

Library Options Button (View System Data)

SCSI/FC Options Button (View System Data)

Network Options Button (View System Data)

Library Info Button (View System Data)

Cartridge Map Button (View System Data)

Maintenance Button (Utilities)

Diagnostics Button (Utilities)

Factory Button (Utilities)

Security Level Button (Utilities)

Library Button (Edit Options)

SCSI/FC Button (Edit Options)

Network Button (Edit Options)

Passwords Button (Edit Options)

Additional Menu Items for Partitions

WebTLC Usage