Overland Storage NEO 8000 User Manual

Overland
Storage

®

NEO

8000 Library

User Guide

September 2009

10400267-101

©2005-7, 2009 Overland Storage, Inc. All rights reserved.

Overland®, Overland Data®, Overland Storage®, ARCvault®, LibraryPro®, LoaderXpress®, Multi-SitePAC®, NEO®, NEO Series®,
PowerLoader®, Protection OS®, REO®, REO 4000®, REO Series®, Snap Care®, Snap Server®, StorAssure®, ULTAMUS®, VR2®, WebTLC®,
and XchangeNOW® are registered trademarks of Overland Storage, Inc.

GuardianOS™, NEO Lite™, REO Compass™, SnapWrite™, Snap Enterprise Data Replicator™, and Snap Server Manager™ are trademarks
of Overland Storage, Inc.

All other brand names or trademarks are the property of their respective owners.

The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software. Any resemblance to
actual companies or individuals, whether past or present, is coincidental.

PROPRIETARY NOTICE

All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material the
recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced
in whole or in part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is understood that no right is
conveyed to reproduce or have reproduced any item herein disclosed without express permission from Overland Storage.

Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the
product(s) or programs described in this manual at any time. These changes will be incorporated in new editions of this publication.

Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that
might arise from the use of the information in this manual.

FW 5.16.

Overland Storage, Inc.
4820 Overland Avenue
San Diego, CA 92123
U.S.A.

Tel: [phone] (toll-free U.S.)
Tel: [phone] Option 5 (International)
Fax: [phone] (general)
Fax: [phone] (sales)
www.overlandstorage.com

ii X 10400267-101 09/2009

Preface

About this Guide

This guide provides installation instructions and operational information necessary for
using the Overland Storage NEO 8000 Library. It assumes you are familiar with basic
functions of your computer and networking. It also assumes you are knowledgeable about
the SAN to which the NEO 8000 is being connected.

Conventions Used

This user guide exercises several typographical conventions to help explain how to use the
NEO 8000.

Convention Description & Usage

Boldface Words in boldface indicate items to select such as menu items or

command buttons.

Ctrl-Alt-r This type of format details the keys you press simultaneously. In this

example, hold down the Ctrl and Alt keys and press the r key.

NOTE A Note indicates neutral or positive information that emphasizes or

supplements important points of the main text. A note supplies
information that may apply only in special cases—for example, memory
limitations or details that apply to specific versions of a program.

IMPORTANT An Important note is a type of note that provides information essential

to the completion of a task or that can impact the product and its
function. Users can disregard information in a regular note and still
complete a task, but they should not disregard an important note.

CAUTION A Caution contains information that the user needs to know to avoid

damaging or permanently deleting data or causing physical damage to
the hardware or system.

WARNING A Warning contains information essential to people’s safety. It

Obtaining Documentation

NEO 8000 product documentation and additional literature are available online at

www.overlandstorage.com/neo8000.html

advises users that failure to take or avoid a specific action
could result in physical harm to the user or hardware.

.

10400267-101 09/2009 W iii

Preface

Overland Technical Support

For assistance configuring and using your NEO 8000, search for help at:

http://support.overlandstorage.com/

Our Overland Storage Technical Support staff is also available to assist you by phone at:

1.877.654.3429 (Toll-free and active only in US and Canada)

1.858.571.5555 x5 (Worldwide)

On normal business days 6 AM through 5 PM (California time) excluding Overland holidays.
At all other times we will respond to technical support calls within 4 hours.

Technical support for our European customers is available as well from our United Kingdom
office at:

[phone]

9:00 am to 5:00 pm (GMT)

Monday through Friday

You can e-mail our technical support staff at [e-mail].

Electrostatic Discharge Information

A discharge of static electricity can damage static-sensitive devices. Proper packaging and
grounding techniques are necessary precautions to prevent damage. To prevent electrostatic
damage, observe the following precautions.

• Transport products in static-safe containers such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free

stations.

• Cover the library with approved static-dissipating material.

• Use a wrist strap connected to the work surface and properly-grounded tools and

equipment.

• Keep the work area free of non-conductive materials such as foam packing materials.

• Make sure you are always properly grounded when touching a static-sensitive

component or assembly.

• Avoid touching pins, leads, or circuitry.

iv X 10400267-101 09/2009

Table of Contents

Preface

About this Guide ..................................................................................................................... iii

Conventions Used ................................................................................................................... iii

Obtaining Documentation .................................................................................................... iii

Overland Technical Support ..................................................................................................iv

Electrostatic Discharge Information ......................................................................................iv

Chapter 1 - NEO 8000 Library Overview

Benefits and Features ..........................................................................................................1-1

Accessories Included ..................................................................................................... 1-1

Library Design and Layout .................................................................................................. 1-1

Front Components ......................................................................................................... 1-2

Rear Components .......................................................................................................... 1-4

Capacity Configurations ............................................................................................. 1-13

Chapter 2 - Unpacking and Setting Up

Tools Needed ........................................................................................................................ 2-1

Removing the Outer Carton ............................................................................................... 2-1

Detaching the Pallet ............................................................................................................ 2-3

Attaching the Front Doors ................................................................................................... 2-5

Leveling the Library .............................................................................................................. 2-6

Remove the Drawer Shipping Brackets ............................................................................. 2-7

Chapter 3 - Installation and Initialization

Installation Considerations .................................................................................................. 3-1

Input Supply .................................................................................................................... 3-1

Grounding ....................................................................................................................... 3-1

Power-Up and Cabling Pre-Check .................................................................................... 3-1

Powering Up the Library ...................................................................................................... 3-2

Power-On Self Test .......................................................................................................... 3-2

Powering Down the Library ................................................................................................. 3-3

Standard Method ........................................................................................................... 3-3

Alternate Method ........................................................................................................... 3-4

Chapter 4 - Daily Operation

Common Configuration Modifications .............................................................................. 4-1

Setting a SCSI ID ..............................................................................................................4-1

Configuring a Fibre Channel Drive ............................................................................... 4-2

Creating Reserved Slots ................................................................................................. 4-4

Media Handling .................................................................................................................... 4-6

Bar Code Labels ............................................................................................................. 4-6

Using Mail Slot Magazine for Small Quantity Exchanges ........................................... 4-7

Using Media Drawers for Bulk Exchanges .................................................................. 4-10

Moving Media Inside the Library ................................................................................ 4-10

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Table of Contents

Chapter 5 - Graphical User Interface Usage

Tape Drive Cleaning .......................................................................................................... 4-12

Automatically Running a Cleaning Cartridge .......................................................... 4-12

Manually Running a Cleaning Cartridge .................................................................. 4-12

Replacing a Cleaning Cartridge in a Reserved Slot ................................................ 4-14

Overview ............................................................................................................................... 5-1

Default Screen ................................................................................................................ 5-2

Password Protection ....................................................................................................... 5-2

Host Lock Out ..................................................................................................................5-3

Default Screen Options ....................................................................................................... 5-3

GUI Software Map .......................................................................................................... 5-3

Menu Button ....................................................................................................................5-5

Online / Offline Button ................................................................................................... 5-6

Status Button ................................................................................................................... 5-6

Power Button ...................................................................................................................5-7

Mail Slot Access Button .................................................................................................. 5-8

Drawer Access Button ................................................................................................... 5-8

Move Media Button ....................................................................................................... 5-9

Technical Support Button ............................................................................................ 5-10

LCD Contrast Controls ................................................................................................. 5-10

Menu Screen Options ........................................................................................................ 5-10

Library Options Button (View System Data) .............................................................. 5-11

SCSI/FC Options Button (View System Data) ............................................................ 5-12

Network Options Button (View System Data) ........................................................... 5-13

Library Info Button (View System Data) ..................................................................... 5-13

Cartridge Map Button (View System Data) .............................................................. 5-14

Maintenance Button (Utilities) ..................................................................................... 5-14

Diagnostics Button (Utilities) ......................................................................................... 5-17

Factory Button (Utilities) ............................................................................................... 5-18

Security Level Button (Utilities) ..................................................................................... 5-18

Library Button (Edit Options) ........................................................................................ 5-18

SCSI/FC Button (Edit Options) ..................................................................................... 5-21

Network Button (Edit Options) ..................................................................................... 5-26

Passwords Button (Edit Options) ................................................................................. 5-28

Additional Menu Items for Partitions ................................................................................ 5-28

Chapter 6 - WebTLC Usage

Setting Up WebTLC ..............................................................................................................6-1

Accessing WebTLC .............................................................................................................. 6-2

Status Button ................................................................................................................... 6-4

Move Media Button ....................................................................................................... 6-7

Setup Button .................................................................................................................... 6-8

Functions Button ........................................................................................................... 6-15

History Button ................................................................................................................ 6-18

Logout Button ............................................................................................................... 6-18

Chapter 7 - Neo8000Center Usage

Installing Neo8000Center on a Host ................................................................................... 7-1

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Table of Contents

Neo8000Center Menu Options ........................................................................................... 7-1

Configuring the Library Using Neo8000Center ..................................................................7-2

Establishing Host/Library Communications ..................................................................7-2

Launching the Configuration Dialog Box ....................................................................7-4

Exiting the Configuration Screen ................................................................................7-14

Uploading Data Files .......................................................................................................... 7-14

Downloading Data Files ..................................................................................................... 7-16

Viewing Library Information ............................................................................................... 7-17

Generating a Post-Process Report ................................................................................... 7-17

Rebooting The Library With Neo8000Center ...................................................................7-19

Chapter 8 - Cabling Options and Examples

SCSI Interface Connectors ..................................................................................................8-1

Interface Cable Specifications ........................................................................................... 8-1

SCSI Drive Cabling Examples ..............................................................................................8-2

Single Host SCSI Network with Two SCSI Drives ............................................................8-2

Fibre Channel Network with Two SCSI Drives ............................................................... 8-3

Four SCSI Drives on a Two Host SCSI Network ..............................................................8-4

Fibre Channel Cabling Examples ....................................................................................... 8-5

Multi-FCO Card System Configuration ......................................................................... 8-5

Chapter 9 - Component and Capacity Additions

Upper Power Supplies (Drives 7-12) ....................................................................................9-1

Additional Drive Assemblies ................................................................................................ 9-2

Optional Interface Cards .................................................................................................... 9-2

Adding Capacity ..................................................................................................................9-3

Scalability Option - Horizontal Robotics Assembly ............................................................9-4

Appendix A - NEO 8000 Specifications

FCC Notice ........................................................................................................................... A-7

Japanese Voluntary Control Council for Interference (VCCI) ....................................... A-7

Taiwan BSMI Class A Warning ............................................................................................ A-7

Declaration of Conformity .................................................................................................. A-8

Appendix B - Repacking for Shipment to a New Location

Tools Needed ........................................................................................................................ B-1

Prepare the Library for Transport ........................................................................................B-1

Removing the Front Doors ...................................................................................................B-2

Attaching the Drawer Shipping Brackets ..........................................................................B-3

Attaching the Pallet .............................................................................................................B-4

Attaching the Outer Carton ................................................................................................ B-6

Appendix C - Library Partitioning

Introduction ..........................................................................................................................C-1

Installing a Router Card ...................................................................................................... C-2

Installing a Partition Controller Card .................................................................................. C-3

Additional Menu Items for Partitions .................................................................................. C-4

Cabling Configuration Examples .......................................................................................C-5

2 Partitions 4 Drives 2 Hosts ............................................................................................ C-5

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Table of Contents

Glossary

Index

viii X 10400267-101 09/2009

NEO 8000 Library Overview

1

CHAPTER

The NEO 8000 Library is an enterprise library from Overland Storage that provides
unmatched performance for organizations with very large amounts of mission-critical
data.

Benefits and Features

The NEO 8000 provides the following major features and key benefits:

• Robust, flexible, reliable design and enterprise-class capability.

• More storage capacity per square foot than any other data center-class library.

• WebTLC, a remote library management tool embedded in the NEO, that allows you

to securely view and manage the library from any location via an internet browser.

• Redundant power feature to ensure your library is protected against power failures.

• Overland’s Virtual Interface Architecture (V.I.A.™) technology to allow your

network or SAN to easily communicate with the NEO 8000 tape library.

• Built-in diagnostic capabilities that proactively monitor and manage your backup

and archive process, and notify you with library operation status.

• An optional upgrade, the Horizontal Robotics Assembly (HRA), that allows two

libraries to function as one. (See the NEO 8000 Scalability Upgrade Installation
Instructions for more details.)

Accessories Included

The NEO 8000 comes complete with the following items installed (except for the RS-232
cable which is located in the back door pouch):

• Two (2) power cords

• VHDCI LVD/SE SCSI terminator

• RS-232 cable, 6 ft. (1.8m), 4-conductor RJ-11 to DB-9 adapter

Library Design and Layout

The following sections provide a general overview of the NEO 8000 Library’s design and
layout.

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Chapter 1: NEO 8000 Library Overview

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Viewing

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Mail Slot

Fixed Slots

Doors Open

Drawers

Doors Closed

Media
Drawers

Media

Screen

Button

Opening

Reliefs

Window

Drawer

Access

Doors

Front Components

The library is designed to allow easy access to the control panel and tapes from the front
(Figure 1-1).

GUI Touch Screen

The Graphical User Interface (GUI) touch screen on the front of the NEO 8000 provides an
easy way to directly communicate with the library. By gently pressing the virtual buttons,
you can select menus and options to change library settings.

Mail Slot Magazine

The NEO 8000 has one removable import/export tape cartridge magazine, called a Mail Slot,
that is accessible through the right front door (Figure 1-2). The Mail Slot holds up to 15 LTO
cartridges. It provides an easy method for adding or removing cartridges without having to
stop the library to open drawers.

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Figure 1-1: NEO 8000 Front View

Library Design and Layout

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Figure 1-2: Mail Slot Location

Media Drawers and Fixed Slots

There are six media drawers (Figure 1-3) in the NEO 8000 Library. Each drawer holds up to
80 LTO cartridges.

Figure 1-3: NEO 8000 Left and Right Media Drawers

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Chapter 1: NEO 8000 Library Overview

112

12 12 1212

34 34 343

556

1 Drawer 2 Drawers 3 Drawers 4 Drawers 5 Drawers All Enabled

For security and safety, the drawers are internally latched to prevent unauthorized access.
With the proper security credentials, they can be released from the GUI touch screen on the
front of the library.

WARNING: Removing the media drawers from the library units is not recommended
except by Authorized Overland Service Technicians.

Between the left side top and middle drawers, directly across from the Mail Slot, is a row of
fixed slots that can only be accessed by the internal robotics. These slots hold up to 20 LTO
cartridges. They can be accessed using Menu > Maintenance > Load/Unload Fixed Slots
commands. They can also be reserved for cleaning cartridges using Menu > Library > Total
Reserved Slots.

The NEO 8000 comes with 1-6 drawers enabled, depending on the purchased configuration.
Any disabled drawers can be activated by purchasing additional capacity and entering the
upgrade code (Figure 1-4).

NOTE: The fixed slots on the left side between the top and middle drawers are always enabled

and listed after any enabled drawers. For example, in an LTO library with four enabled
drawers (Slots 1–320), the fixed slots are numbered 321 to 340.

Rear Components

The rear of the library (Figure 1-5) provides easy access to the operational hardware. The
basic unit has 2 drives, 4 power supplies (for the lower drives and robotics, both primary and
redundant), and a Library Controller card. There is a power supply case for the optional
power supplies required for drives 7–12. Two V.I.A. card cages are available for the Library
Controller card and nine optional V.I.A. expansion cards.

Figure 1-4: Media Drawer Activation Order

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Library Design and Layout

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Primary

Secondary

Drives 7-12

Card Cage

Power Supplies

Library

Drives 1-6

For Robotics

Card Cage

Controller

Card (Req’d)

Power Supplies

For Drives 1-6

Power Supplies
For Drives 7-12

Figure 1-5: NEO 8000 Rear View

Power Supplies

Power is routed via power cords through the base plate of the unit into connectors on the
circuit breaker box at the base of the built-in power strip. The power strip contains
geographically placed receptacles which make AC power available to the power supply cases
without the need for routing cables.

Each power supply case holds two power supplies (Figure 1-6). The upper power unit is the
primary power source while the lower unit is the redundant power source.

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Power
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Foldable

Handle

Thumbscrew

Release

ON/OFF

Switch

Power

Inputs

(from bus)

Power
Supply
Case

The NEO SERIES 8000 Library has three power supply cases that distribute AC power to
different portions of the library. Each power supply case holds two modular auto-ranging
power supplies: a primary power supply for daily use and a secondary power supply for
redundancy.

Each power supply is capable of using any nominal AC voltage between 100 and 240 Vac
power, at 50 Hz or 60 Hz. A thumbscrew release secures each power supply in it’s respective
power supply case.

For the library to operate, power must be available to the library controller card, robotics,
and all installed drives. Therefore, two power supplies must be installed in the middle
Robotics power supply case and two power supplies must be installed in the lower Drives 1-6
power supply case. If more than 6 drives are installed, two power supplies must also be
installed in the upper Drives 7-12 power supply case.

Power Redundancy

Power supply cases must contain two power supplies to provide redundancy for mission
critical operations and avoid power interruption to the library. Power supplies share the
load under normal operating conditions. However, if one of the power supplies fails, the
other will assume the full load.

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Figure 1-6: Power Supplies in a Power Supply Case

Library Design and Layout

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AC

Receptacles

Circuit 1

Circuit 2

(Primary)

(Secondary)

Power Circuits

NEO 8000 has two power circuits to support the power redundancy option (Figure 1-7).

Figure 1-7: NEO 8000 Circuit Breakers Showing Primary and Secondary Circuits

The Primary circuit consists of the right-hand receptacle and top breaker on the circuit
breaker box, the upper receptacles of the power strip, and the upper installed power
supplies. The power strip receptacles and power supply cases are labeled with a “1.” The
Secondary circuit is the left-hand receptacle and lower breaker on the breaker box, the lower
receptacles of the power strip, and the lower installed power supplies. The power strip
receptacles and power supply cases are labeled with a “2.”

Drive Assemblies

The NEO 8000 library supports 2-12 tape drives (Figure 1-8). The tape drives are mounted
on special assemblies to make them hot-swap capable and provide non-disruptive
replacement.

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1112

Figure 1-8: NEO 8000 Drive Assembly (SCSI)

The NEO 8000 base configurations have either zero or two drives. Additional drives can be
added one at a time, as needed, until the library is fully populated with 12 drives
(Figure 1-9).

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Figure 1-9: NEO 8000 Drive Numbering

Library Design and Layout

The SCSI I/O for the tape drives is provided through VHDCI, 68-pin, SCSI connectors
located at the rear of the unit directly under the drives. The Fibre Channel I/O is managed
through connections located on the upper-right of Fibre Channel drives.

CAUTION: When using Fibre Channel cabling, the SCSI connectors should not be used.

Library Interfaces

The NEO 8000 features a Low Voltage Differential (LVD) SCSI interface-to-host system.
Other interfaces, such as HVD SCSI or Fibre Channel, are available with optional V.I.A.
cards. Separate SCSI connections and ID addresses are used to control the functions of the
tape drives and robotics.

Virtual Interface Architecture

The NEO 8000 contains two rear-access card cages and a Compact PCI backplane. This
backplane contains the plug-in connectors for the library’s controller board and up to nine
V.I.A. PCI cards.

The V.I.A. cards provide an easy way for the network or SAN to communicate with the
library. Simple to exchange, they offer upgrade flexibility to expand the life of the library.
Currently available cards include:

• Fibre Channel Option—provides connectivity to Fibre-based SANs.

• Gigabit Ethernet Option—provides connectivity to iSCSI Gigabit Ethernet Networks.

• High Voltage Option—provides connectivity to High Voltage Differential SCSI

systems.

• Internal Router—offers a WebTLC interface when in a Master/Slave configuration.

• Library Partition Option—provides logical soft partitioning to the drawer level

between heterogeneous servers and backup software applications.

Library Controller Card

The Library Controller card (Figure 1-10) contains a single microprocessor and associated
logic devices to control all robotics operations and manage overall library functions. The
microprocessor enables the SCSI interface between the library and the host system,
including WebTLC (Web-based Total Library Control).

WebTLC is one of the functions built in to the Library Controller card. WebTLC enables you
to remotely monitor and control the tape library from any terminal in a local network or the
internet.

The SCSI I/O for the robotics is provided through VHDCI, 68-pin, SCSI connectors located
on the Library Controller card. The card also contains a sensor for control of the backplane
fans to prevent overheating.

The Library Controller card is installed in the lower card cage at the rear of the library, and
can be serviced without requiring special tools.

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SCSI Port 2

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Activity

Ethernet

Ready

Fault

Reset

CAUTION: The Library Controller card must be installed in the right slot of the lower card cage. The

upper card cage does not support the required connections for proper operation of the Library
Controller board.

Figure 1-10: NEO 8000 Library Controller Card

# Port Description Function

1 RS-232 Serial Port RJ-11 based RS-232 serial port for firmware updates and

2 Mode Momentary Switch For service use only.

local configuration and management.

3 Power LED Glows blue when power is available.

4 Ethernet Port RJ-45 GigE Ethernet Port for connecting to your management

LAN for either local or out-of-band remote configuration and
management (such as WebTLC).

5 SCSI Port 0 VHDCI-based LVD SCSI Ports for connecting to the NEO

6SCSI Port 1

SERIES library and tape drives.

Fibre Channel Option Card

The V.I.A. Fibre Channel Option (FCO3) card (Figure 1-11) is a 4/2/1-Gigabit Fibre
Channel-to-SCSI bridge configured with one Fibre Channel port and two independent SCSI
buses (1x2) providing an interface between SCSI and Fibre Channel resources in a Storage
Area Network (SAN). It includes battery backed-up memory, verbose trace log capabilities,
and date/time stamp.

The FCO card is designed to fit into either one of the V.I.A. bays built into the NEO 8000.
Refer to the documentation that accompanies the card for more details.

Figure 1-11: FCO3 Card

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Library Design and Layout

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Gigabit Ethernet Option Cards

The V.I.A. Gigabit Ethernet Option (GEO) card (Figure 1-12) is a Gigabit Ethernet-to-SCSI
bridge for the NEO SERIES libraries. The GEOi card supports both the copper version of the
Gigabit Ethernet (GigE) standard of 1000 Base-T, and Revision 2.0 of the Internet
Engineering Task Force (IETF) iSCSI protocols

.

The GEO card allows NEO SERIES libraries to communicate seamlessly with GigE
networks providing protocol conversion for iSCSI commands, routing commands, data, and
status information between SCSI devices and an iSCSI SAN.

The GEO card is designed to fit into either one of the V.I.A. bays built into the NEO 8000.
Refer to the documentation that accompanies the card for more details.

Figure 1-12: GEOi Card

High Voltage Option Card

The V.I.A. High Voltage Option (HVO) card (Figure 1-13) provides a bridge for the NEO
8000 to work seamlessly with existing High Voltage Differential SCSI-based servers and
systems. With an 80 MB/sec maximum transfer rate, the HVO card meets the performance
demands of even the fastest HVD SCSI systems. The card supports all major operating
systems including HP-UX, IBM AIX, Linux, Mac OS, Novell NetWare, SCO UNIX, Sun
Solaris, Tru64 UNIX, and Windows NT/2000.

The HVO card is designed to fit into either one of the V.I.A. bays built into the NEO 8000.
Refer to the documentation that accompanies the card for more details.

Figure 1-13: HVO Card

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Internal Router Card

The V.I.A. Router card (Figure 1-14) is a special purpose device designed with one specific
function—to provide a WebTLC interface for the NEO 8000 when in a Master/Slave
configuration (i.e., partitioned or multi-module). To the external network, it functions as an
endpoint device, not a network router or switch.

The Router card must be installed in one of the lower option card slots of the NEO 8000.
Refer to the documentation that accompanies the card for more details.

Library Partitioning Controller Card

The V.I.A. Partition Controller card (Figure 1-15) allows multiple servers to use the same
physical library while maintaining control of their allocated resources. Each controller card
can be connected directly to the SCSI bus of a server or daisy-chained to another SCSI bus.

Figure 1-14: Router Card

LPO cards can be installed in either the upper or lower card slots based on which slots are
most convenient for cabling the SCSI bus. Refer to the documentation that accompanies the
card for more details.

Figure 1-15: LPO Card

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Capacity Configurations

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Upper
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Drives 7-12

Drives 1-6 are powered by the lower power supplies that come standard on the NEO 8000.
When expanding to drives 7-12, additional optional power supplies need to be installed in
the upper power case (Figure 1-16).

Library Design and Layout

Figure 1-16: NEO 8000 Rear Views: Basic and Fully Populated

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Chapter 1: NEO 8000 Library Overview

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CHAPTER

Unpacking and Setting Up

IMPORTANT: Overland Storage recommends that all NEO 8000 Libraries be installed by an
Overland Storage authorized service provider.

This chapter describes how to unpack and set up a new NEO 8000 Library. This same
information is also available in the NEO 8000 Library Important Unpacking Instructions
located on the outside of the shipping container.

WARNING: Exercise care when unpacking and moving the NEO 8000 Library. Due to
its size and weight, it is recommended that at least two people be involved with the
unpacking process.

CAUTION: You should read and familiarize yourself with this entire chapter before starting the

unpacking procedure. Steps performed out of sequence may cause damage to the library which
voids existing warranties.

NOTE: Retain all packaging materials in a protected place in case the library needs to be

shipped to a different location.

Tools Needed

These tools that are needed to unpack the library:

• 9/16” wrench

• 10” adjustable wrench

• Large flat-blade offset screwdriver

• Box knife

Removing the Outer Carton

To ensure safe delivery, each NEO 8000 comes packed with tie-down hardware securing it
to the pallet. The proper steps must be taken to remove the packaging.

1. Position the shipping container on a level surface so there is enough clearance to

work around it (Figure 2-1).

• Allow at least 10 feet of clear space on the removal side of the container.

• Allow about 3 feet of clearance around the other three sides of the container.

• At least 8 feet of vertical clearance is needed.

NOTE: The container pallet is labeled “RAMP SIDE” on each corner of the removal side.

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Allow at least 10 ft. in

the rear to remove the

library from the pallet

Ramp

Floor

Allow 3 ft.
around
the library

Allow 8 ft.
vertical
clearance

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Plastic

Strap

Corners

Reinforcing

Shipping

Retainers

Straps

Top Cap

Figure 2-1. Unpacking Space Requirements

2. Remove the outside packaging (Figure 2-2).

a. Cut the three (3) shipping straps and remove.

b. Remove the six (6) shipping strap reinforcing corners from around the box.

c. Remove the top cap.

d. Release and remove each of the eight (8) plastic retainers (four each on opposite

corners).

e. Remove the two (2) large pieces of cardboard surrounding the library.

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Figure 2-2: Library Packaging Components

3. Remove the inner packaging (Figure 2-3).

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RAMP Box

Strap

(Library hidden for clarity)

Front

Top Pads

DOOR Box

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(Library hidden for clarity)

Slots

Ramps

Detaching the Pallet

Figure 2-3: RAMP and DOOR Box Locations

a. Remove the two (2) pads on top of the library.

b. While holding the RAMP and DOOR boxes (one on each side of the library), cut and

remove the strap that secures the boxes to the library.

c. Remove the RAMP and DOOR boxes and set them aside for now.

d. Remove the plastic sheet that covers the library.

Detaching the Pallet

Once the cardboard pieces are removed, you can remove the hold-down hardware.

1. Remove the ramps from the RAMP box and lay them down, placing the brackets into

the corresponding slots in the pallet (Figure 2-4).

Figure 2-4: Placing the Ramps in Position

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Crossbar

Bolts

(Library hidden for clarity)

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2. Remove the rear hardware holding the library on the pallet.

a. To provide access to the hold-down bolts and leveling legs, remove the rear

crosspiece (Figure 2-5). This is done by opening the rear door, lifting the right

end of the crosspiece, and sliding the left end of the crosspiece out of its recess.

Figure 2-5: Removing the Rear Crosspiece

b. Use a 9/16” wrench to remove the two bolts and hold-down brackets.

c. Use the adjustable wrench to loosen and raise the two leveling legs (Figure 2-6).

3. Remove the front hardware holding the library on the pallet.

NOTE: Lift the front crosspiece ends for access to the bolts, brackets, and leveling legs.

a. Use a 9/16” wrench to remove the bolts and hold-down brackets.

b. Use the adjustable wrench to loosen and raise the two leveling legs

(Figure 2-6).

4. Verify that all four leveling legs can clear the floor at the bottom of the ramp and that

the library is only supported by the four caster wheels.

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Figure 2-6: NEO 8000 Casters and Leveling Legs

WARNING: Most of the weight of a library is in the rear of the unit. If the leveling
legs are not raised high enough, they can catch at the bottom of the ramps, tipping
over the library unit.

5. Carefully move the library down the ramps and onto the floor.

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Nylon Washers

Door

Left Door

Hinge

Block

Library Hinge Block

(between hinges)

Hinge Pin

Door Check

CAUTION: Do not pull on the media drawer handles when moving the library.

Attaching the Front Doors

Before moving the library to its final operating position, attach the front doors.

NOTE: The square, straight end of the door is the top and the curved end is the bottom.

1. Remove the two doors from the DOOR shipping box and extract them from their

plastic shipping bags.

2. Locate the bag of nylon washers inside the bag on the back door.

The washers are used as bearings between the hinges.

3. Attach the left door and adjust it for alignment and operation (Figure 2-7).

a. Lift the top hinge pin just enough to retract the tip into the left door’s hinge

block.

Attaching the Front Doors

b. Place one nylon washer onto the bottom hinge pin that protrudes below the door

hinge block.

It is held in place by the hinge pin’s ball retainer.

c. Position the door vertically with the bottom hinge pin above the library hinge

block hole and seat it.

d. Raise the door slightly, push down the top hinge, and place a washer on it.

Figure 2-7: Attaching the Doors

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e. Lower the door so that the top hinge pin is above the library hinge block hole and

seat it.

f. Using the flat-blade offset screwdriver, unscrew the door checks in both the

upper and lower library hinge blocks until the door closes freely.

g. Close the door and check that the top edge of the door meets the front panel

façade evenly.

• If the door is low, add washers to raise the door.

• If the door is high, remove the top washer.

CAUTION: The weight of the door should be carried by at least one hinge with a nylon

washer.

h. When the door height is correct, screw in the door checks until the door closes

smoothly yet is held firmly.

4. Repeat Steps a–h for the right door.

Leveling the Library

You are now ready to move the unit into its final position and level it.

CAUTION: Do not pull on the media drawer handles when moving the library.

1. Position the library at its operating location.

2. Run down all four leveling legs by hand until they contact the floor.

3. Using a wrench, turn each leg, one after the other in equal increments, until you have

turned them at least one full turn.

NOTE: Be sure the library has been raised high enough so none of the casters touch the floor.

4. Place a level, front to rear, on the top side edge of the library (Figure 2-8).

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Figure 2-8: Positioning the Level

5. Note the position of the bubble. Raise both of the front legs or both of the rear legs the

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Right-side
Brackets

same amount to achieve a level front-to-rear reading.

6. Place the level across the top front edge of the library.

7. Note the position of the bubble. Raise both of the left feet or both of the right feet the

same amount to achieve a level side-to-side reading.

8. Recheck the level from front-to-rear and from side-to-side. Adjust as needed until the

library is level.

Remove the Drawer Shipping Brackets

Once the library is in position, use a phillips screwdriver to remove the six drawer shipping
brackets located inside the doors on the side trim pieces (Figure 2-9). Replace the screws
back into the trim pieces and retain the brackets.

Remove the Drawer Shipping Brackets

Figure 2-9: Drawer Shipping Brackets

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