Overland Storage Neo Library, Neo 2000, Neo 4000 Service Manual

eo Series

Neo Series™ Library

Service Manual

P/N 104241-xxx

Revision A February 2002

PROPRIETARY NOTICE

All information contained in or disclosed by this document is considered proprietary by Overland Data. By accepting this material the recipient agrees that this material and t he information contained ther ein are held in confidence and in trust and will not be used, reproduc ed in whole or in part, nor its contents revealed to other s , except to meet the pur pose for which it was delivered. It is understood that no rig ht is conveyed to reproduce or have re produced any item herein disclosed without express per m ission from Over land Data.

Overland Da ta provides this manual as is , without wa rranty of a ny kind, either expresse d or implied, includi ng, but no t l imited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Data may make improvements or changes in the product(s) or programs described in this manual at any time. These changes will be incorporated in new editions of this publication.

Overland Data assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use of the information in this manual.

Worldwide

Headquarters

Sales

Technical Support

Overland Data, EMEA

Overland Data, Inc. 8975 Balboa Avenue San Diego, CA 92123-1599 Toll Free: (800) 729-8725 Te l: (858) 571-5555 Fax: (858) 571-3664

Te l: (858) 571-5555 Fax: (858) 571-3664 E-mail: sales@overlanddata.com www.overlanddata.com

Te l: (858) 571-5555 Fax: (858) 571-3664 E-mail: te chsu pp o rt@ ove rla n dd ata .c o m

Overland House, Ashville Way Wokingham, Berkshire RG41 2 PL, Englan d Tel: +44 (0) 118-9898000 Fax: +44 (0) 118-9891897 www.overlanddata.com

Neo Series™ Service Manual

Pref ace

Purpose of This Manual

This manual provides step-by-step installation instructions, and information required for ongoing use and maintena nce for the Neo Seri es of this equipment. The following information is contained in this manual:

Chapter 1: “Illustrated Parts Catalog” - Provides an illustra ted parts and spare s list.

Includes g raphic representations of Neo Series Libraries.

Chapter 2: “Servi cing the Neo Ser ies 2000” - Presents step-by-step procedures for remov-

ing and replacing Neo Series™ 2000 Li brary components.

Chapter3 “Servi cing the Neo Ser ies 4000” - Presents step-by-step procedures for remov-

ing and replacing Neo Series™ 4000 Li brary components.

Chapter 4: “Operation” - Describes fron t p anel o per atio ns for the Ne o Se ri es Lib ra ry alo ng

with inser ting and rem oving tape cartridges , and tape requirements.

Chapter 5: “Troubleshooting” - Describes the Power-On-Self-Test (POST) diagnostic test,

codes and cor rection procedure s for Neo Seri es Libraries.

Chapter 6: “Connectors, Switches and Indicators” - Lists and Describes the connectors,

switches, and LED indicators for the Neo Series Libraries

Appendix A: “Specification” - Contains Neo Series Libra ry specific ations, and EMI compli-

ance information.

™ Libraries . Thi s manual is wri tten f or th e s er vice pro vide r

Appendix B: “Vertical Axis Alignment” - Presents step-by-step procedures for aligning the

vertical axis assembly. This procedure is required when components are rem ov e d or replac ed

Appendix C: “Elevator Assembly Installation” - Presents procedures for Elevator installa-

tion including: rack preparati on, minimum firmware, m echanical installation, configuration and cabling.

Neo Series Librar ies

Preface t i

REFACE

u Pref a ce

Neo Se r ies Libraries

Table of Contents

Purpo se o f This Manual ...... ........ ................ ................. ................ ................ .. -i

Chapter 1 - Illustrated Parts Catalog

Introduction ................................................................................................. 1-1

Figure 1–1 Neo Series™ Library Modules .......... ................ ................ ... 1-1

Mechanical Parts Exploded View ............................................................... 1-2

Figure 1–2 Neo Series 2000 Mechanical Parts........................................ 1-2

Table 1-1 Neo Series 2000 Mechanical Parts List................................... 1-2

Figure 1–3 Neo Series 4000 Mechanical Parts........................................ 1-3

Table 1-2 Mechanical Spare Parts List.................................................... 1-3

Electrical Part s Ex p l o d e d V i e w ...... ........ ................. ................ ................ ... 1-4

Figure 1–4 Neo Series™ 2000 Electrical Parts....................................... 1-4

Table 1-3 Electrical Spare Parts List....................................................... 1-4

Figure 1–5 Neo Series™ 4000 Electrical Parts....................................... 1-5

Table 1-4 Electrical Spare Parts List....................................................... 1-5

Chapter 2 - Servicing the Neo Series 2000

Introduction ................................................................................................. 2-1

Electrostatic Discharge Information ..................................................... 2-1

Prepara t i o n Pr o c ed u res . ........ ................ ................. ........ ................ ....... 2-1

Weight Warning ................................................................................... 2-2

Emergency Magazine Removal .................................................................. 2-3

Figure 2–1 Manual Door Release............................................................ 2-3

Figure 2–2 Magazine Removal................................................................ 2 -3

Library Covers Remove and Replace ........... ........... .... ...... .... ...... .... ...... .... . 2-4

Tabletop Mo d el Cover Rem o v al .. ................. ................ ................ ....... 2-4

Figure 2–3 Tabletop Model Outer Skin Removal................................... 2-4

Tabletop Mo d el Cover Rep l ac ement .. ......... ................ ................ ......... 2-4

Library Inside Covers ........................................................................... 2-4

Front Cha ssis Cover Re m o v al ..................... ................. ................ ............. 2-4

Front Chassis Cover Replacement ..................... .. .... .. .... .. .. .... .. .... .. .. .... .. ... 2-5

Fan Cover Assembly Removal ................................................................. 2-5

Figure 2–4 Cooling Fan Disconnect........................................................ 2-5

Fan Cover Assembly Replacement ........................................................... 2-5

Power Supply Receiver Cover Removal ................................................... 2-5

Figure 2–5 Tabletop Model Cover Removal........................................... 2-6

Power Supply Receiver Cover Replacement ............................................ 2-6

Parking the Shuttle Assembly Robotics for Service or Shipment .............. 2-7

If the lib rary is operationa l ..... ........ ........ ......... ................ ........ ........ ..... 2-7

If the lib rary is not operational ...................... ........ ................ ........ ....... 2-7

iii

ABLE OF CONTENTS (CONT’D

Front Panel Remove and Replace ....... .... ........... .... ...... .... ...... .... ...... .... ...... . 2-9

GUI Ass e m b ly Re m o v e and Replace ................ ........................ ............... 2-13

Front Panel LED Remove and Replace .................................................... 2-15

Front Pa n e l Doo r Latch R emove and Re p l ace ........ ........................ .......... 2-17

Drive Shoe Assembly Remove and Replace ............................................ 2-20

Elevator Opto Sensor Remove and Replace ............................................. 2-23

Control Panel PCB Remove and Replace ................................................. 2-26

)

Figure 2–6 Shuttle Brake Release ....................... .... .... .... .... .... ...... .... .... .. 2-8

Figure 2–7 Shuttle Assembly in Parked Position................................ ....2-8

Front Pa n e l Re m oval .... ................ ................. ................ ................ ....... 2-9

Figure 2–8 Control Panel Board.............................................................. 2-9

Figure 2–9 Front Panel Removal........................................................... 2-10

Front Panel Replacement ......... .... .... ....... .... .... .... .... .... .... .... .... .... .... ... 2-10

Figure 2–10 Routing Front Panel Cables ..............................................2-11

Figure 2–11 Powering up the Library.................................................... 2-12

GUI Assembly Removal .................................................................... 2-13

Figure 2–12 GUI Assembly Remove and Replace................................2-13

GUI Assembly Replacement .............................................................. 2-13

Figure 2–13 Powering up the Library.................................................... 2-14

Front Pa n e l LED Rem o v a l . ........ ................. ................ ................ ....... 2-15

Figure 2–14 Front Pan e l LED Remove .............. ........ ................ ........... 2-1 5

Front Pa n e l LED Rep l a cement .............. ................ ................ ............. 2-15

Figure 2–15 Powering up the Library.................................................... 2-16

Front Pa n e l Doo r La t c h Rem o v a l ........ ................ ................ ............... 2-17

Figure 2–16 Fron t Panel S o l e n o i d s Ca b l e Tie..................... .................. 2-17

Figure 2–17 Front Panel Solenoid Remove and Replace...................... 2-18

Front Pan e l D o o r Latch Rep l acement .............................. ..................2-18

Figure 2–18 Powering up the Library.................................................... 2-19

Drive Sh oe A ssembly Remov a l .......... ................ ................ ............... 2-20

If the Li b rary Will Remai n O p erational : .............. ................ ................ ... 2-2 0

If the library Will Not Be operational: .................................................... 2-20

Figure 2–19 Removing a Tap e Drive ..... ........ ................ ........ ............... 2-21

Drive Sh oe A ssembly Repla cement ................ ................ ................ ... 2-21

Figure 2–20 Installing a Tape Drive...................................................... 2-21

Figure 2–21 Powering up the Library.................................................... 2-22

Elevator Opto Senso r Re m o v a l .... ......... .. ........ ........ .. ........ ........ .. ....... 2-23

Figure 2–22 Access Plate Removal ....................................................... 2-23

Figure 2–23 Elevator Opto Sensor ........................................................ 2-24

Elevator Opto Senso r Re p l a cement ................. ................ ................ ... 2-24

Figure 2–24 Powering up the Library.................................................... 2-25

Control Panel PCB Removal .............................................................. 2-26

Figure 2–25 Control Panel PCB Remove a nd Re p l a ce .... ................ .. ... 2-2 6

Control Panel PCB Replacement ....................................................... 2-26

Figure 2–26 Powering up the Library.................................................... 2-27

ABLE OF CONTENTS (CONT’D

Magazi n e In t erlock S olenoid Ass em b ly ....... ................. ........ ................ ... 2-2 8

Magazine Interlock Solenoid Removal .............................................. 2-28

Figure 2–27 Mail Slot Solenoid Remove and Replace.......................... 2-28

Magazine Interlock Solenoid Replacement ........................................ 2-28

Figure 2–28 Powering up the Library.................................................... 2-29

Libra ry Co n t ro l l e r Card Remov e and Rep l ace ................ ................ ......... 2-3 0

Library Controller Removal. .............................................................. 2-30

Figure 2–29 Library Controller Card Removal..................................... 2-30

Library Controller Replacement ......................................................... 2-30

Figure 2–30 Powering up the Library.................................................... 2-31

Fibre Channel O p t i o n Ca rd Re m o v e and Replace .......... ........................ ..2-32

FCO Card Removal ............................................................................ 2-32

Figure 2–31 FCO Card Rem o v a l............. ......................... ................ ..... 2-32

FCO Card Replacement ..................................................................... 2-32

Figure 2–32 FCO Card Rep l a cement ................. ................ ................ ... 2-3 3

Figure 2–33 Powering up the Library.................................................... 2-33

Power Supply Remove and Replace .......................... ...... ...... ........ ...... ..... 2-34

Power Supply Removal ...................................................................... 2-34

Figure 2–34 Power Supply Remove and Replace ................................. 2-34

Power Supply Replacement . .............................................................. 2-34

Figure 2–35 Powering up the Library.................................................... 2-35

Power Supply Receiver Remove and Replace . .... ........ ...... ...... ........ ...... ... 2- 36

Power Supply Receiver Removal ....................................................... 2-36

Figure 2–36 Power Supply Receiver Remove and Replace.................. 2-36

Power Supply Receiver Replacement ................................................ 2-37

Figure 2–37 Powering up the Library.................................................... 2-37

Card Cage Fan Remove and Replace ..... ...... ......... .... .... ...... .... .... .... ...... ... 2-38

Card Cage Fan Removal .................................................................... 2-38

Figure 2–38 Card Cage Backplane Assembly....................................... 2-38

Figure 2–39 Card Cage Backplane Connector Access Plate Removal.. 2-39

Figure 2–40 Card Cage Fan Removal ................................................... 2-39

Card Cage Fan Replacement .............................................................. 2-40

Figure 2–41 Powering up the Library.................................................... 2-40

Card Cage/Back Plane Remov e and Rep lace .............. ................ ............. 2 - 4 1

Card Cage/Back Plane Removal ........................................................ 2-41

Figure 2–42 Card Cage Back Plane Assembly Removal ...................... 2-42

Card Cage/Back Plane Replacement .................................................. 2-42

Figure 2–43 Powering up the Library.................................................... 2-43

SCSI I/O Board and Plug Assembly ......................................................... 2-45

SCSI I/O Bo ard and Plug As sembly Remo v al .. ................ ................ . 2-45

Figure 2–44 SCSI I/O Board Removal.................................................. 2-46

Figure 2–45 SCS I I/ O Bo ard / Plug Assembly............ ........................ ..2-46

SCSI I/O Board and Plug Assembly Replacement ............................2-46

Figure 2–46 Powering up the Library.................................................... 2-47

)

ABLE OF CONTENTS (CONT’D

Drive Shield Remove and Replace ... .... ....... .... .... .. .... .... .... .. .... .... .... .... .. ... 2-48

Drive Guides Remove and Replace ................. .... .... .... .... .... .... .. .... .... .... ... 2-50

Magazi n e Op to Sensors .... ................ ................. ................ ........ ............... 2-52

Shuttle Assembly Track Sensor Remove and Replace ............................. 2-54

Shuttle Assembly Robotics Remove and Replace ......... ........................... 2- 57

Bar Code Re ader Remove and Replace ..... ........ ................ ................ ....... 2-61

Flex Cab l e/ Ch ain Assemb l y . ................ .. ......... ................ ................ ......... 2-6 3

Cable Support Rod .................................................................................... 2-69

)

Drive Shield Removal ........................................................................ 2-48

Figure 2–47 Tape Driv e Shield Rem oval..... ........ ................ ................ . 2 -48

Tape Drive Shield Replacement ......................................................... 2-48

Figure 2–48 Powering up the Library.................................................... 2-49

Drive Guides Removal ....................................................................... 2-50

Figure 2–49 Drive Guide Removal ....................................................... 2-50

Drive Guides Replacement ................................................................. 2-50

Figure 2–50 Powering up the Library.................................................... 2-51

Magazi n e Opt o Sensors Remo v a l .... ................. .. ........ ................ ....... 2-52

Figure 2–51 Magazine Opto Sensor...................................................... 2-52

Magazine Opto Sensors Replacement ................................................2-52

Figure 2–52 Powering up the Library.................................................... 2-53

Shutt l e As sembly Track Sen so r Removal .............. ........................ .... 2-54

Figure 2–53 Shuttle Assembly Track Sensor Removal......................... 2-55

Shuttle Assembly Track Sensor Replacement ................................... 2-55

Figure 2–54 Powering up the Library.................................................... 2-56

Shuttle Assembly Robotics Removal ................................................. 2-57

Figure 2–55 Shuttle Assembly Removal............................................... 2-58

Shuttle Assembly Robotics Replacement .......................................... 2-58

Figure 2–56 Installing Flex Chain On Robot ........................................ 2-59

Figure 2–57 Powering up the Library.................................................... 2-60

Bar Code Reader Removal ................................................................. 2-61

Figure 2–58 Bar Code Reader Removal... ................ ................ ............. 2-6 1

Bar Code Reader Replacement .......................................................... 2-61

Figure 2–59 Powering up the Library.................................................... 2-62

Flex Cable/Chain Assembly Removal ............................................... 2-63

Figure 2–60 Shuttle Assembly In Parked Position................................ 2-64

Figure 2–61 J6 and J3 Removal ............................................................ 2-64

Figure 2–62 Flex Chain Removal.......................................................... 2-65

Figure 2–63 Removing Flex Chain from Shuttle Assembly ................. 2-66

Flex Cable/Chain Assembly Replacement ......................................... 2-66

Figure 2–64 Ins t a l l in g F l e x Ch a i n on Ro b ot ............................... .......... 2-67

Figure 2–65 Powering up the Library.................................................... 2-68

Cable Support Rod Removal .............................................................. 2-69

Figure 2–66 Cable Support Rod Removal............................................. 2-69

Cable Support Rod Replacement ...................... .......... .......... .......... ... 2-69

Figure 2–67 Powering up the Library.................................................... 2-70

Chapter 3 - Servicing the Neo Series 4000

Introduction ................................................................................................. 3-1

Electrostatic Discharge Information ..................................................... 3-1

Prepara t i o n Pr o c ed u res . ........ ................ ................. ........ ................ ....... 3-1

Weight Warning ................................................................................... 3-2

Emergency Magazine Removal .................................................................. 3-3

Figure 3–1 Manual Door Release............................................................ 3-3

Figure 3–2 Magazine Removal................................................................ 3-4

Library Covers Remove and Replace ........... ........... .... ...... .... ...... .... ...... .... . 3-5

Tabletop Co v e r Removal ....... ................ ................. ................ ............. 3-5

Figure 3–3 Tabletop Model Tabletop Cover Removal............................ 3-5

Tabletop Co v e r Replace ment . ................ ................. ................ ............. 3-5

Library Inside Covers ........................................................................... 3-5

Front Cha ssis Cover Re m o v al ..................... ................. ................ ............. 3-5

Front Chassis Cover Replacement ..................... .. .... .. .... .. .. .... .. .... .. .. .... .. ... 3-6

Fan Cover Assembly Removal ................................................................. 3-6

Figure 3–4 Cooling Fan Disconnect........................................................ 3-6

Fan Cover Assembly Replacement ........................................................... 3-6

Power Supply Receiver Cover Removal ................................................... 3-7

Figure 3–5 Inside Cove r s Rem o v a l ................ .. ........ ................ ............... 3-7

Power Supply Receiver Cover Replacement ............................................ 3-7

Parking the Shuttle Assembly Robotics for Service or Shipment .............. 3-8

If the lib rary is operationa l ..... ........ ........ ......... ................ ........ ........ ..... 3-8

If the lib rary is not operational ...................... ........ ................ ........ ....... 3-8

Figure 3–6 Shuttle Brake Release........... .... . .... .... .... .... ...... .... .... .... .... .... .. 3-9

Figure 3–7 Shuttle Assembly in Parked Position................................ ....3-9

Front Panel Remove and Replace ....... .... ...... ......... ...... .... ...... .... ...... .... ..... 3-10

Front Pa n e l Re m oval .... ................ ................. ................ ................ ..... 3- 1 0

Figure 3–8 Front Panel Remove............................................................ 3-11

Figure 3–9 Front Panel Removed.......................................................... 3-11

Front Panel Replacement ......... .... .... .... ....... .... .... .... .... .... .... .... .... .... ... 3-12

Figure 3–10 Applying Power ................................................................ 3-12

GUI Ass e m b ly Re m o v e and Replace ........................ ................ ............... 3-13

GUI Assembly Removal .................................................................... 3-13

Figure 3–11 GUI Assembly Remove and Replace................................3-13

GUI Assembly Replacement .............................................................. 3-13

Figure 3–12 Applying Power ................................................................ 3-14

Front Panel LED Remove and Replace .................................................... 3-15

Front Pa n e l LED Rem o v a l . ........ ................. ................ ................ ....... 3-15

Figure 3–13 LED Remove an d Re p l a ce ....... ........ ................ ................ . 3-15

Front Pa n e l LED Rep l a cement ............. ................. ................ ............. 3-15

ABLE OF CONTENTS (CONT’D

)

vii

ABLE OF CONTENTS (CONT’D

Front Pa n e l Latch Assembly Re m o v e an d R ep lace .... .................. ............3-17

Drive Shoe Assembly Remove and Replace ............................................ 3-19

Control Panel PCB Remove and Replace ................................................. 3-22

Mail Slot Interlock .................................................................................... 3-25

Magazi n e In t erlock Assembly ............ ......... ................ ........ ................ ..... 3-28

Libra ry Co n t ro l l e r Card Remov e and Rep l ace ................ ................ ......... 3-3 1

Fibre Channel O p t i o n Ca rd Re m o v e and Replace .......... ........................ ..3-33

Partitioning Controller Card Remove and Replace .................................. 3-35

)

Figure 3–14 Powering up the Library.................................................... 3-16

Front Panel Latch Assembly Removal ............................................... 3-17

Figure 3–15 Front Pan e l La t ch A ssembly .............. ........ ................ ....... 3-17

Front Pan e l La t c h Assemb l y Re p l a ce m e n t ........ ........................ ........3-18

Figure 3–16 Applying Power ................................................................ 3-18

Drive Sh oe A ssembly Remov a l .......... ................ ................ ............... 3-19

If the Li b rary Will Remai n O p erational : .............. ................ ................ ... 3-1 9

If the library Will Not Be operational: .................................................... 3-19

Figure 3–17 Removing a Dri v e S h o e As sembly .................... ............... 3-20

Drive Sh oe A ssembly Repla cement ................ ................ ................ ... 3-21

Figure 3–18 Installing a Tape Drive...................................................... 3-21

Control Panel PCB Removal .............................................................. 3-22

Figure 3–19 Control Pan el PCB Mounti n g Screws.. ................ ............. 3-22

Figure 3–20 Control Panel PCB Connections....................................... 3-23

Control Panel PCB Replacement ....................................................... 3-23

Figure 3–21 Applying Power ................................................................ 3-24

Mail Slot In t e r l o c k Re m o v al .. ................. ................ ........ ................ ... 3-25

Figure 3–22 Control Pan el PCB Cover Pla t e ... ........ ................ ............. 3-2 5

Figure 3–23 Magazine/Mail Slot Interlock Mounting Screws.............. 3-26

Mail Slot In t e r l o c k Re p l ac ement .. ......... ................ ................ ........ ..... 3- 2 6

Figure 3–24 Applying Power ................................................................ 3-27

Magazine Interlock Removal ............................................................. 3-28

Figure 3–25 Control Pan el PCB Cover Pla t e ... ........ ................ ............. 3-2 8

Figure 3–26 Interlock Mounting Screws............................................... 3-29

Magazine Interlock Replacement ....................................................... 3-29

Figure 3–27 Applying Power ................................................................ 3-30

Library Controller Removal. .............................................................. 3-31

Figure 3–28 Library Controller Card Removal..................................... 3-31

Library Controller Replacement ......................................................... 3-32

Figure 3–29 Applying Power ................................................................ 3-32

FCO Card Removal ............................................................................ 3-33

Figure 3–30 FCO Card Rem o v a l.............. ........................ ................ ..... 3-33

FCO Card Replacement ..................................................................... 3-33

Figure 3–31 FCO Card Rep l a cement ................. ................ ................ ... 3-3 4

Figure 3–32 Apply Power...................................................................... 3-34

FCO Card Removal ............................................................................ 3-35

viii

ABLE OF CONTENTS (CONT’D

Figure 3–33 FCO Card Rem o v a l............. ......................... ................ ..... 3-35

FCO Card Replacement ..................................................................... 3-35

Figure 3–34 FCO Card Rep l a cement ................. ................ ................ ... 3-3 6

Figure 3–35 Apply Power...................................................................... 3-36

Power Supply Remove and Replace .......................... ...... ...... ........ ...... ..... 3-37

Power Supply Removal ...................................................................... 3-37

Figure 3–36 Power Supply Remove and Replace ................................. 3-37

Power Supply Replacement . .............................................................. 3-38

Power Supply Receiver Remove and Replace . .... ........ ...... ...... ........ ...... ... 3- 39

Power Supply Receiver Removal ....................................................... 3-39

Figure 3–37 Power Supply Reciever Remove and Replace.................. 3-40

Power Supply Receiver Replacement ................................................ 3-40

Figure 3–38 Applying Power ................................................................ 3-41

Card Cage Fan Remove and Replace ..... ...... ......... .... .... ...... .... .... .... ...... ... 3-42

Card Cage Fans Removal ....... ......................... ................ ................ ... 3-4 2

Upper Ca rd Cag e F a n Re m o v al .... ........ ................. ................ ................ . 3-42

Figure 3–39 Card Cage Backplane Connector Access Plate Removal.. 3-42

Figure 3–40 Card Cage Backplane Assembly....................................... 3-43

Figure 3–41 Upper Card Cage Fan Removal ........................................ 3-43

Upper Card Cage Fan Replacement ................. .... .. .... .... .... .... .. .... .... .... ... 3-44

Figure 3–42 Applying Power ................................................................ 3-44

Lower Card Cage Fan Re mov al ...... ........ ................. ................ ............... 3-45

Figure 3–43 Card Cage Backplane Expansion PCB.............................. 3-45

Figure 3–44 Flex Cable Bracket Remo v al ........ ................ ..................... 3-46

Figure 3–45 Lower Card Cage Fan Removal........................................ 3-46

Lower Card Cage Fan Re p lacement ......... ................. ................ ............. 3-46

Figure 3–46 Applying Power ................................................................ 3-47

Lower Card Cage Fan Bracket Assembly ................................................. 3-48

Fan Bracket Assembly Removal ........................................................ 3-48

Figure 3–47 Lower Card Cage Fan Bracket Re m o v a l ..... ...................... 3-48

Figure 3–48 Lower Card Cage Bracket Assembly................................3-49

Fan Bracket Assembly Replacement .................................................. 3-49

Figure 3–49 Applying Power ................................................................ 3-50

Card Cage/Back Plane Remov e and Rep lace .............. ................ ............. 3 - 5 1

Card Cage/Back Plane Removal ........................................................ 3-51

Figure 3–50 Card Cage Back Plane Assembly Removal ...................... 3-52

Card Cage/Back Plane Replacement .................................................. 3-53

Figure 3–51 Applying Power ................................................................ 3-54

Expansion Card Cage/Back Plane Remove and Replace .......... .... .... .... ... 3-55

Expansion Card Cage/Back Plane Removal ......................................3-55

Figure 3–52 Expansion Card Cage/Backplane...................................... 3-56

Expansion Card Cage/Back Plane Replacement . ...... .... ...... ...... ...... ... 3- 57

Figure 3–53 Applying Power ................................................................ 3-58

High Density SCSI I/O Boards and SCSI Connector Plate Assemblies ... 3-59

)

ABLE OF CONTENTS (CONT’D

Drive Divider Remove and Replace .................. .... ...... .... ...... .... ...... .... ..... 3-62

Drive Guide Remove and Replace ............................................................ 3-65

Upper Ma g a zine Opto Sensors ............. ......... ................ ................ ........... 3-6 7

Lower Magazine Opto Sensors ................................................................. 3-70

Shuttle Assembly Track Sensor Remove and Replace ............................. 3-73

Elevator Opto Sensor Remove and Replace ............................................. 3-75

Shuttle Assembly Robotics Remove and Replace ......... ........................... 3- 78

)

SCSI I/O Board and the SCSI Connector Plate Assembly Removal . 3-59

Figure 3–54 SCSI I/O Board Removal.................................................. 3-60

Figure 3–55 SCSI I/O Board Removal.................................................. 3-60

SCSI I/O Board and the SCSI Connector Plate Assembly Replacement 3-61

Figure 3–56 Applying Power ................................................................ 3-61

Drive Divider Removal ...................................................................... 3-62

Figure 3–57 Wire Harnes s C o v er Plate............... .............................. .... 3-63

Figure 3–58 Drive Divider Removal ..................................................... 3-63

Drive Divider Replacement ................................................................ 3-64

Figure 3–59 Applying Power ................................................................ 3-64

Drive Guides Removal ....................................................................... 3-65

Figure 3–60 Drive Guide Removal ....................................................... 3-65

Drive Guides Replacement ................................................................. 3-66

Figure 3–61 Applying Power ................................................................ 3-66

Upper Magazine Opto Sensors Removal ........................................... 3-67

Figure 3–62 Control Pan el PCB Cover Pla t e ... ........ ................ ............. 3-6 7

Figure 3–63 Magazine Opto Sensors..................................................... 3-68

Upper Magazine Opto Sensors Replacement ..................................... 3-68

Figure 3–64 Applying Power ................................................................ 3-69

Lower Magazine Opto Sensor Removal ............................................3-70

Figure 3–65 Control Pan el PCB Cover Pla t e ... ........ ................ ............. 3-7 0

Figure 3–66 Magazine Opto Sensors..................................................... 3-71

Lower Magazine Opto Sensor Replacement ............................... .... ... 3- 71

Figure 3–67 Applying Power ................................................................ 3-72

Shutt l e As sembly Track Sen so r Removal .............. ........................ .... 3-73

Figure 3–68 Track Sensor Removal ...................................................... 3-73

Shuttle Assembly Track Sensor Replacement ................................... 3-73

Figure 3–69 Applying Power ................................................................ 3-74

Elevator Opto Senso r Re m o v a l .... ......... .. ........ ........ .. ........ ........ .. ....... 3-75

Figure 3–70 Backplane Access Cover.............. .. .... .... .... .. .... .... .... .. .... ... 3-75

Figure 3–71 Pass Thru Sensor Remove................................................. 3-76

Elevator Opto Senso r Re p l a cement .. ......... ........ ................ ................ . 3-76

Figure 3–72 Powering up the Library.................................................... 3-77

Removing the Robot Shuttle and Track Base ............... ..................... 3-78

Figure 3–73 Fle x Ca b le, carrie r and clip re m o v a l........... ...................... 3-78

Figure 3–74 Rotate Track 90 Deg ......................................................... 3-79

Figure 3–75 Shuttle Brake Release ..................................... ...... ...... ...... 3-79

ABLE OF CONTENTS (CONT’D

Figure 3–76 Removing Robotics Base.................................................. 3-80

Replacing the Robot Shuttle and Base ............................................... 3-80

Bar Code Re ader Remove and Replace .... ......... ................ ................ ....... 3-82

Bar Code Reader Removal ................................................................. 3-82

Figure 3–77 Bar Code Reader Removal.... ................. ................ ........... 3-8 2

Bar Code Reader Replacement .......................................................... 3-82

Figure 3–78 Applying Power ................................................................ 3-83

Front Vertical Axis Assembly Remove and Replace .................. .... .. .... .. . 3-84

Remov i n g th e Fr ont Verti c al Axis A ss embly ............ ........................3-84

Figure 3–79 Rotate Track 90 Deg ......................................................... 3-84

Figure 3–80 Shuttle Brake Release.............. ...... ...... ........ ...... ...... ...... .... 3-85

Figure 3–81 Fron t Vertical Axis A ssembly Screws............................ ..3-85

Figure 3–82 Front Vertical Axis Motor Cable ...................................... 3-86

Figure 3–83 Front Vertical Axis Screws ............................................... 3-86

Replac ing t h e Fr o n t Vertical Ax i s A ssembly ........ ................ ........ ..... 3- 8 7

Figure 3–84 Shuttle Robot..................................................................... 3-87

Rear Vertical Axis Assembly Remove and Replace ................................3-88

Removing the Rear Vertical Axis Assembly ..................................... 3-88

Figure 3–85 Fle x Ca b le, carrie r a n d cli p removal................................. 3-88

Figure 3–86 Motor Cable / Mountin g S c rews...... ................ ................ . 3-8 9

Figure 3–87 Rear Vertical Axis Screws Removed................................ 3-89

Replacing the Rear Vertical Axis Assembly ......................................3-90

Vertical Axis PCB Remove and Replace ............................ .... .... .. .... .... ... 3-91

Contro ller Board Rem o v a l ............. ................. ................ ................ ... 3-91

Figure 3–88 Vertical Controll er Board.... ......... ................ ................ ..... 3-91

Replacing the Controller Board .......................................................... 3-92

Figure 3–89 Vertical Controller Board Removed .................................3-92

Figure 3–90 Applying Power ................................................................ 3-93

Robot Base Flex Cable Remove and Replace .......................................... 3-94

Robot Base Flex Cable Removal ....................................................... 3-94

Figure 3–91 Ac ce s s P a n el / Flex Ca b l e Bracket.... .................. ..............3-95

Figure 3–92 Remo v ing Fan fro m th e Stand o ffs.......... ..........................3-95

Figure 3–93 Track Mounting Screws .................................................... 3-96

Figure 3–94 Disconnecting Flex Cable at J1......................................... 3-96

Figure 3–95 Removing Flex Cable........................................................ 3-97

Figure 3–96 Disc onnec ti n g F l e x Ca b l e at J1 2....... .................. ..............3-98

Robot Base Flex Cable Replacement ................................................. 3-98

Figure 3–97 Applying Power ................................................................ 3-99

Shuttle Assembly Flex Cable Remove and Replace ............................... 3-100

Robot Flex Cable Removal .............................................................. 3- 100

Figure 3–98 Shuttle PCB................................... ...... ...... ...... ...... .... ...... 3-100

Figure 3–99 Fle x Ca b le, carrie r a n d cli p removal...............................3-101

Figure 3–100 Access Panel / Flex Cable Bracket................................ 3-101

Figure 3–101 Shuttle Flex Cable Connections.................................... 3-102

)

ABLE OF CONTENTS (CONT’D

Chapter 4 - Operation

Introduction ................................................................................................. 4-1

Front Panel .................................................................................................. 4-1

Libra ry D i sp l a y Screens and Opt i o n s .............. ................ ................ ........... 4-8

Menu Selections ........................................................................................ 4-14

)

Rotating Track Flex Cable Replacement ......................................... 3-102

Figure 3–102 Applying Power ............................................................ 3-103

Figure 4–1 Library Front Panel ............................................................... 4-1

Magazine Doors ................................................................................... 4-2

Figure 4–2 Magazine Door Mechanical Release..................................... 4-2

Indica tors .... .......... ........ .......... ........ ........... ........ .......... ........ .......... ....... 4-3

Figure 4–3 Library Indicators.................................................................. 4-3

Table 4-1 Indicators................................................................................. 4-3

Turning On The Libraries .................................................................... 4-3

Neo Series 2000 .............................. ............... ........ ........ ........ ........ ...... ..... 4-3

Figure 4–4 Powering the Neo Series 2000 .............................................. 4-4

Neo Series 4000 .............................. ............... ........ ........ ........ ........ ...... ..... 4-4

Figure 4–5 Powering The Neo Series 4000............................................. 4-4

Initialization Screen .............................................................................. 4-5

Figure 4–6 Initialization Screen ............ .... .... .. .... .... .... .... .... .... .... .... .... ....4-5

Library Default Screen ......................................................................... 4-5

Figure 4–7 Library D efault Scr ee n........... ................ ........ ................ ....... 4-5

Front Panel and Media Security Locks ................................................4-6

Passwords Screen ...................................................................................... 4-6

Figure 4–8 Library Password Lev els... ................. ................ ................ ... 4-6

Host System ...... ................ ................ ................. ................ ........ ............... 4-7

Technical Support Information Option ..................................................... 4-8

Figure 4–9 Technical Support Information Screen ................................. 4-8

Access Mail Slot Option (Left Magazine Only) .......... .... .... .. .... .... .... .. .... . 4-9

Figure 4–10 Access Mail Slot Screen...................................................... 4-9

Access Magazine Option .. .. .... .. .... .. .... ....... .. .... .. .... .. .... .... .. .... .. .... .. .... .... .. . 4-9

Figure 4–11 Access Magazine Screen................................................... 4-10

Move Media ...... ................ ................ ................. ........ ................ ............. 4-10

Figure 4–12 Move Media Screen .......................................................... 4-10

Figure 4–13 Move Media Sc reen (Sou rc e).............. ..............................4-11

Figure 4–14 Move Media Sc reen (Des ti n ation)...... ..............................4-11

LCD Contrast Controls ........................................................................... 4-11

Power ...................................................................................................... 4-12

Figure 4–15 Pow e r D o wn In i tiati o n Screen........ .................................. 4-12

Status ....................................................................................................... 4-13

Figure 4–16 Neo Series Status Screen...... ................ ........ ................ ..... 4-13

Online ........ ...... ........ ...... ........ ...... ........ ....... ........ ...... ........ ...... ........ ...... ... 4- 13

xii

ABLE OF CONTENTS (CONT’D

Figure 4–17 Menu Screen...................................................................... 4-14

View Sys t e m Data ............ ................ ................. ........ ................ ......... 4-1 5

Librar y O p t i o n s .............................. ....................... .............................. .... 4-15

Figure 4–18 Vie w Li b rary Opti o n s Sc reen (Ini tial Screen)... ................ 4-15

Table 4-2 View Library Options............................................................ 4-15

SCSI Options ...........................................................................................4-18

Figure 4–19 View SCSI Options Screen (Initial Screen)...................... 4-18

Table 4-3 View SCSI Options............................................................... 4-18

Network Options ..................................................................................... 4-20

Figure 4–20 Vie w Network O p t io n s S c reen............ .. ...... ...................... 4-20

Table 4-4 View Network Options.......................................................... 4-20

Librar y In fo ...................... ............................. ..........................................4-20

Figure 4–21 View Library Info Screen.................................................. 4-21

Cartr i d g e M ap .................................. ................................... .. ...... ............ 4-21

Figure 4–22 Cartridge Map (page 1) ..................................................... 4-21

Edit Opt io n s .............. ................ ................. ........ ................ ................ . 4-21

Library .....................................................................................................4-22

Figure 4–23 Edit Library Options Screen.............................................. 4-22

SCSI ........................................................................................................ 4-22

Figure 4–24 Edit SCSI Options Screen ................................................. 4-22

Network ................................................................................................... 4-23

Figure 4–25 Edit Network Options Screen............................................ 4-23

Passwo rds .... ........ ...... ........ ...... ........ ...... ......... ...... ........ ...... ........ ...... ....... 4-2 3

Figure 4–26 Edit Passwords Options Screen......................................... 4-23

Utilities ............................................................................................... 4-24

Security Level ......................................................................................... 4-24

Figure 4–27 Security Level Screen........................................................ 4-24

Inserting and Removing Tape Cartridges ................................................. 4-25

Removin g Mag a z i n es ..... ........ ......................... ................ ................ ... 4-2 5

Figure 4–28 Remo v ing Tape Cartridg e Magazi n es..... ............ ..............4-25

Inserting Cartr i d ge s into a Magaz ine ............ ................ ........ ............. 4-25

Figure 4–29 Tape Magazine with Tape Cartridges Installed................. 4-26

Using the Mail Slot (Left Magazines Only) ....................................... 4-26

Figure 4–30 Left Magazine Mail Slot ................................................... 4-27

Barcode Labels . ................ ................ ................. ................ ................ . 4-2 7

Figure 4–31 Barcode Label installation................................................. 4-27

)

Chapter 5 - Troubleshooting

Introduction ................................................................................................. 5-1

Platf o rm Pr o b lems ............ ........ ................ ................. ................ ................ . 5-1

Error Recovery ............................................................................................ 5-2

Figure 5–1 Troubleshooting Flow Chart ................................................. 5-2

Error Recovery Procedures ......................................................................... 5-3

xiii

ABLE OF CONTENTS (CONT’D

Fault Sy m p t o m C o d es (FSCs) .......... ................. ................ ................ ........ . 5-4

Chapter 6 - Connectors, Switches and Indicators

Introduction ................................................................................................. 6-1

Neo Series 2000 Connectors ....................................................................... 6-1

)

Table 5-1 Error Recovery Procedures ..................................................... 5-3

Table 5-2 Fault Symptom Codes ............................................................. 5-4

Library Controller Board .......................................................................... 6-1

Figure 6–1 Library Co n t ro l l e r Board . ......... ........ ................ ................ ..... 6- 1

Table 6-1 Library Controller Board Connectors ..................................... 6-1

Contro l Pa n e l Bo ard .............. ................ ................. ................ ................ ... 6-2

Figure 6–2 Control Panel Board.............................................................. 6-2

Table 6 -2 Control Panel Boa r d Con n ectors..... ...... ........................ .......... 6-2

Card Cage/Backplane Assembly ............................................................... 6-3

Figure 6–3 Card Cage /B a c k p l an e A ssembly........ ................ ................ ... 6-3

Table 6-3 Card Cage/Backplane Assembly Connectors.......................... 6-3

Shuttle Assembly Bo a rd .............. ................. ........ ................ ................ ..... 6-4

Figure 6–4 Shuttle Assembly Board........................................................6-4

Table 6-4 Shuttle Assembly Board Connectors ...................................... 6-4

SCSI I/O Bo ard ..... ................ ................ ......... ................ ................ ........... 6-5

Figure 6–5 SCSI I/ O Bo ard (bottom side)........................... ....................6-5

Table 6-5 SCSI I/O Board Connectors (bottom side).............................. 6-5

Figure 6–6 SCSI I/O Board (top side)..................................................... 6-6

Table 6-6 SCSI I/O Board Connectors (top side).................................... 6-6

Hot Swap Library Board ........................................................................... 6-7

Figure 6–7 Hot Swap Library Board....................................................... 6-7

Table 6-7 Hot Swap Library Board......................................................... 6-7

Neo Series 4000 Connectors ................................................... ........ ..... 6-8

Library Controller Board .......................................................................... 6-8

Figure 6–8 Library Co n t ro l l e r Board . ......... ........ ................ ................ ..... 6- 8

Table 6-8 Library Controller Board Connectors ..................................... 6-8

Contro l Pa n e l Bo ard .............. ................ ................. ................ ................ ... 6-9

Figure 6–9 Control Panel Board.............................................................. 6-9

Table 6 -9 Control Panel Boa r d Con n ectors..... ...... ........................ .......... 6-9

Card Cage/Backplane Board ................................................................... 6-10

Figure 6–10 Card Cage/Backplane Board.............................................6-10

Table 6-10 Card Cage/Backplane Board Connectors............................ 6-10

Card Cage/Backplane Expansion Board ................................................. 6-11

Figure 6–11 Card Cage/Backplane Expansion Board........................... 6-11

Table 6-11 Card Cage/Backplane Expansion Board Connectors.......... 6-11

Shuttle Assembly Bo a rd .............. ................. ........ ................ ................ ... 6-1 2

Figure 6–12 Shuttle Assembly Board.................................................... 6-12

Table 6-12 Shuttle Assembly Board Connectors .................................. 6-12

xiv

ABLE OF CONTENTS (CONT’D

Mono Track Interface Board ....................... ......... .... .... ...... .... .... .... ...... ... 6-13

Figure 6–13 Mono Track Interface Board............................................. 6-13

Table 6-13 Mono Track Interface Board Connectors............................ 6-13

Vertical Axis Assembly Board ............................................................... 6-14

Figure 6–14 Vertical Axis Asse m b ly Bo a r d......... ................ ................ . 6 -14

Table 6- 1 4 Ver t i c al A x i s A ssembly Boar d Co n n ec t o rs ... ................ ..... 6-14

Upper and Lo w er SCSI I/O Bo ards ............ ................. ........ ................ ... 6-1 5

Figure 6–15 SCS I I/ O Bo ard (bottom side)........................... ................ 6-15

Table 6-15 SCSI I/O Board Connectors (bottom side).......................... 6-15

Figure 6–16 SCSI I/O Board (top side)................................................. 6-16

Table 6-16 SCSI I/O Board Connectors (top side)................................ 6-16

Hot Plug Library Board ........................................................................... 6-17

Figure 6–17 Hot Plug Li b r a ry Board.................... ................ ................ . 6-1 7

Table 6-17 Hot Plug Library Board....................................................... 6-17

Switches ...... ................................................................................. ............. 6-18

Library Controller Board .................................................................... 6-18

Figure 6–18 Library Controller Board Mode Switch ............................ 6-18

Power Supply ..................................................................................... 6-18

Figure 6–19 Power Supply (s) Power On/Off Switch ........................... 6-18

LED Ind icators ............ ................ ........ ................. ................ ........ ............. 6-19

Power Supply(s) Power-On LED Indicator ....................................... 6-19

Figure 6–20 Power Supply(s) Power-On LED Indicator ...................... 6-19

Library Status LED Indicator ............................................................. 6-19

Figure 6–21 Power Supply(s) Power-On LED Indicator ...................... 6-19

)

Appendix A - Specification

Hardwa re Specifi cation ....... ........ ........ ........ ................. ........ ................ ....... A-1

Table A–1 Hardwa re Specifi c at ion ... ................. ........ ................ .............A- 1

Enviro n m e n t a l S p e c i fication s ... ........ ........ ................. ................ ........ .........A-3

Safety .. .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... .... ...A -3

Table A–2 Safety Specification..... ................. ................ ........ ................ .A-3

Electro m a g n e t i c Em i ssions ...... ................. ................ ................ ...........A-4

Table A–3 Electr o m a g n et ic Emissi o n s Specifica ti o n..... ........ ........ .........A -4

Electrostatic Discharge .........................................................................A-5

Table A–4 Elect ro St a t i c D i scharge S p e cificat i o n...................................A -5

Temperature, Humidity and Altitude ................................................. ..A-5

Table A–5 Temperature Humidity and Altitude Specification................A-5

Shock .. ........ .......... ........ .......... ........ ........... ........ .......... ........ .......... ....... A-5

Table A–6 Electr o m a g n et ic Emissi o n s Specifica ti o n..... ........ ........ .........A -5

Vibration ...............................................................................................A-6

Table A–7 Vibrati o n Sp ecifica t ion............ ................. ................ ........ .....A- 6

Prima ry P o w e r ........ ................ ........ ................. ................ ........ ................ ...A-7

Voltage Limits ................... .... ...... .... ...... ... .. .... ...... .... ...... .... ...... .... ...... ..A-7

ABLE OF CONTENTS (CONT’D

Coolin g .. .... .. .... .. .... .. .... .. .... .. .... .. .... .. .... .. ..... .. .... .. .... .. .... .. .... .. .... .. .... .. .... .. .... . A- 9

FCC Notice ...............................................................................................A-10

Instal l ation Consi d erations ..... ........ ................. ................ ................ ........ .A-11

Appendix B - Vertical Axis Alignment

Alignm e n t Pr o c ed u re ............ ........ ................. ................ ................ .............B-1

)

Frequency Limits ..................................................................................A-7

Power Requ irements .................... ................. ................ ........ ............... A-7

Table A–8 Current .. ........ ........ .. ........ ......... ................ ................ .............A- 7

Sag / Surge Pr o t e ction .............. ........ ................. ................ ................ ...A-8

Table A–9 Sag / Surge Protection ...........................................................A-8

Power Lin e Disturba n ce ......... ................. ........ ................ ................ .....A- 8

Table A–10 Power Li n e D i st u rbance ....... ........ ................ ........ ............... A - 8

Japanese Voluntary Control Council for Interference (VCCI) ...............A-10

Translation ..............................................................................................A-10

Rack Mount i n g ..................... ................. ................ ................ .............A- 1 1

Input Supply .......................................................................................A-11

Grounding ...........................................................................................A-11

Figure B–1 Applying Power.. ........ ................. ................ ................ .........B-1

Figure B–2 Initialization Screen ..............................................................B-2

Figure B–3 Menu Screen......... ................. ........ ................ ................ .......B- 2

Figure B–4 Diagnostics Screen . .......... ....................... .......... ............ .......B-3

Figure B–5 Vertical Axis Calibration Screen..........................................B-3

Figure B–6 Mounting Screw Sequence...................................................B-4

Figure B–7 Final Calib ration Scr e en .............. .. ........ ........ ................ .......B- 5

Figure B–8 Initial Calibration Screen......................................................B-5

Figure B–9 Main Screen............ ........ ................. ................ ........ .............B-6

Appendix C - Elevator Assembly Installation

Introduction ................................................................................................. C-1

Planni n g Yo u r Installat i o n ..... ........ ................. ........ ................ .............C-2

Positioning Your Modules and the Elevator ........................................C-2

Verify Minimum Fi rm w are Level .. ................. ........ ................ ........ .....C-2

Figure C–1 Powering u p the Li b rary........ ........ ................ ................ .......C- 3

Neo Series Router .......................................................................................C-4

Router Installation ................................................................................C-4

Figure C–2 Typical Ro u t e r ........ ........ ................. ................ ................ .....C-4

Figure C–3 Router Inst a l l e d ................ ................. ................ ........ ...........C-5

Instal l i n g the Elevato r As sembly ............... ................ ........ ................ .........C-6

Figure C–4 Drive Sho e/Blank Pan e l Removal... ........ ................ .............C-7

Figure C–5 Cover Plat e Re m o v a l................... ................ ................ .........C-7

Figure C–6 Installing the Elevator Assembly..........................................C-9

Figure C–7 Installi n g a Ta p e Drive . ................. ................ ........ .............C-10

xvi

ABLE OF CONTENTS (CONT’D

Elevator Assembly Extension ...................................................................C-11

Mechanical Installation ......................................................................C-11

Elevato r A ssembly Required Tool s .. ........ ......... ................ ................ .....C-11

Orientation Of Par ts During Assembly ....... ......... ................ ................ ...C-12

Figure C–8 Factory Assembled Elevator Assembly..............................C-12

Prepari n g to A ssemble the Elevator ... ......... ................ ................ .......C- 1 2

Figure C–9 Elevator B o t tom Plate................ ........ ................ ................ .C - 1 3

Figure C–10 Media Elev ator Car............. ................. ................ .............C-13

Figure C–11 Tensioner Ramp/Idler Pulley Zero Point..........................C-14

Figure C–12 Elevator Belt Block and Brackets.....................................C-14

Figure C–13 Tensio n e r Ram p /Idler Pu l l e y... ........ ................ ........ .........C-15

Figure C–14 Elevator Extension Alignme nt .........................................C-15

Figure C–15 Tie Bar Inst a l l a t i o n ....... ................. ................ ................ ...C-16

Table C-1 Timing Belt Lengths.............................................................C-16

Figure C–16 Timing Belt Installation Base Section..............................C-17

Figure C–17 Timing Belt Installation....................................................C-17

Figure C–18 Timing Belt to Belt Block ................................................C-18

Figure C–19 Assemb led Elevato r an d Ex tension ....... ................ ........ ...C-19

Neo Series Module Configuration ............................................................C-20

Configuring Modules For Elevator Application ................................C-20

Figure C–20 Powerin g u p th e Li b rary....... ......... ........ ................ ........ ...C-20

Configuring the Primary Master Module ................................................C-20

Figure C–21 Neo Main GUI Display.....................................................C-21

Figure C–22 Menu Screen. ........ ................ ......... ................ ................ ...C-21

Figure C–23 Module Configuration Select Screen. .................. .............C-22

Figure C–24 Module Configuration Screen ..................... ................ .....C-22

Figure C–25 Module Configuration Confirm........................................C-23

Figure C–26 Primary Master Screen .....................................................C-23

Configuring Slave Modules .................................................................... C-24

Figure C–27 Neo Main GUI Display.....................................................C-24

Figure C–28 Menu Screen. ........ ................ ......... ................ ................ ...C-24

Figure C–29 Module Configuration Select Screen. .................. .............C-25

Figure C–30 Module Configuration Screen ..................... ................ .....C-25

Figure C–31 Module Configuration Confirm........................................C-25

Figure C–32 Typical Co n f igured Sla v es . ......... ................ ................ .....C-26

Cabling and Interface Connections ........................................................ ...C-27

Figure C–33 Typical Li b rary Cabling ................ ................ ................ ...C-27

Figure C–34 Powerin g u p th e Li b rary....... ......... ........ ................ ........ ...C-28

Verifying Firmware Level of the Slave Modules ............................... C-29

Fail- o v e r O p eration ......... ................ ........ ................. ................ ........ .........C-30

Introduction ........................................................................................C-30

Fail-Ov er Terms ........ ........ ................ ........ ................. ................ .............C-3 0

Cabling Considerations for Fail-Over Operation ....................................C-30

Fail-Over Initiation .............................................................................C-31

)

xvii

ABLE OF CONTENTS (CONT’D

)

Local Fail-Over to Secondary Master Initiation .....................................C-31

Figure C–35 Secondary Master Screen ............ .... ...... ...... .... ...... ...... .... .C-31

Figure C–36 Secondary Master Menu Screen.......................... ...... ...... .C-32

Figure C–37 Secondary Master Maintenance Screen............. ........ ...... .C-32

Remote Fail-Over to Secondary Master Initiation . ........ .........................C-33

Restori n g N o rm al Operati o n .. ........ ................. ........ ................ ...........C-34

Local Fail-over to Primary Master ..........................................................C-34

Figure C–38 Secondary Master Screen ............ .... ...... ...... .... ...... ...... .... .C-34

Figure C–39 Secondary Master Menu Screen.......................... ...... ...... .C-35

Figure C–40 Secondary Master Maintenance Screen............. ........ ...... .C-35

Remote F a i l over to Prima ry Ma ster ............. ........ ................ ................ ...C-35

xviii

List of Figures

Chapter 1 Illustrated Parts Catalog

Figure 1–1 Neo Series™ Library Modules..... ........ ................. ........ ........ ........ ..... 1-1

Figure 1–2 Neo Series 2000 Mechanical Parts. ....................... ............ .......... ....... 1-2

Figure 1–3 Neo Series 4000 Mechanical Parts. ....................... ............ .......... ....... 1-3

Figure 1–4 Neo Series™ 2000 Electrical Parts .................................................... 1-4

Figure 1–5 Neo Series™ 4000 Electrical Parts .................................................... 1-5

Chapter 2 Servicing the Neo Series 2000

Figure 2–1 Manual Door Release ......................................................................... 2-3

Figure 2–2 Magazine Removal............................................................................. 2-3

Figure 2–3 Tabletop Model Outer Skin Removal ................................................ 2-4

Figure 2–4 Cooling Fan Disconnect..................................................................... 2-5

Figure 2–5 Tabletop Model Cover Removal ........................................................ 2-6

Figure 2–6 Shuttle Brake Release............................. .... .... .... .... ...... .... .... .... .... .... .. 2-8

Figure 2–7 Shuttle Assembly in Parked Position ................................................. 2-8

Figure 2–8 Control Panel Board ........................................................................... 2-9

Figure 2–9 Front Pane l Removal.... ........ .. ........ ................. ........ .. ........ ........ ....... 2-10

Figure 2–10 Routing Front Pane l Ca b le s.. ........ ................. ................ ................ . 2-11

Figure 2–11 Powering up the Library................................................................. 2-12

Figure 2–12 GUI Assembly Remove an d Re place........ ................ ................ ..... 2- 1 3

Figure 2–13 Powering up the Library................................................................. 2-14

Figure 2–14 Front Pan e l LED Remove ................ ......... ................ ................ ..... 2- 1 5

Figure 2–15 Powering up the Library................................................................. 2-16

Figure 2–16 Front Panel Solenoids Cable Tie.................................................... 2-17

Figure 2–17 Front Pan e l Sol e n o i d Re m o v e a n d Re p l ac e .. ........ ................ .. ....... 2-18

Figure 2–18 Powering up the Library................................................................. 2-19

Figure 2–19 Removing a Tap e Drive ................... ................. ........ ................ ..... 2- 2 1

Figure 2–20 Installing a Tape Drive................................................................... 2-21

Figure 2–21 Powering up the Library................................................................. 2-22

Figure 2–22 Access Plate Removal .................................................................... 2-23

Figure 2–23 Elevator Opto Sensor...................................................................... 2-24

Figure 2–24 Powering up the Library................................................................. 2-25

Figure 2–25 Control Panel PCB Remove and Replace ...................................... 2-26

Figure 2–26 Powering up the Library................................................................. 2-27

Figure 2–27 Mail S l o t S o l e n o i d Remove an d R ep lace......... ...... ........................2-28

Figure 2–28 Powering up the Library................................................................. 2-29

Figure 2–29 Library Controller Card Removal .................................................. 2-30

Figure 2–30 Powering up the Library................................................................. 2-31

Figure 2–31 FCO Card Rem o v a l ................ ......................... ................ ............... 2-32

Figure 2–32 FCO Card Replacement...... .... .... .... .. ....... .... .... .... .... .. .... .... .... .... .. ... 2-33

IST OF FIGURES

Figure 2–33 Powering up the Library................................................................. 2-33

Figure 2–34 Power Supply Remove and Replace .............................................. 2-34

Figure 2–35 Powering up the Library................................................................. 2-35

Figure 2–36 Power Supply Receiver Remove and Replace ............................... 2-36

Figure 2–37 Powering up the Library................................................................. 2-37

Figure 2–38 Card Cage Backplane Assembly .................................................... 2-38

Figure 2–39 Card Cage Backplane Connector Access Plate Removal............... 2-39

Figure 2–40 Card Cage Fan Removal................................................................. 2-39

Figure 2–41 Powering up the Library................................................................. 2-40

Figure 2–42 Card Cage Bac k P l a n e Assembl y Removal ............................... .... 2-42

Figure 2–43 Powering up the Library................................................................. 2-43

Figure 2–44 SCSI I/O Board Removal............................................................... 2-46

Figure 2–45 SCSI I/O Board / Plug Assembly................................................... 2-46

Figure 2–46 Powering up the Library................................................................. 2-47

Figure 2–47 Tape Driv e Shield Rem oval . ........ ................. ................ ................ . 2-4 8

Figure 2–48 Powering up the Library................................................................. 2-49

Figure 2–49 Drive Guide Removal..................................................................... 2-50

Figure 2–50 Powering up the Library................................................................. 2-51

Figure 2–51 Magazine Opto Sensor ................................................................... 2-52

Figure 2–52 Powering up the Library................................................................. 2-53

Figure 2–53 Shuttle Assembly Track Sensor Removal.......................... ........ ....2-55

Figure 2–54 Powering up the Library................................................................. 2-56

Figure 2–55 Shuttle Assembly Removal............................................................ 2-58

Figure 2–56 Installing Flex Chain On Robot...................................................... 2-59

Figure 2–57 Powering up the Library................................................................. 2-60

Figure 2–58 Bar Code Reader Remova l ................ ........ ................ ................ ..... 2- 6 1

Figure 2–59 Powering up the Library................................................................. 2-62

Figure 2–60 Shuttle Assembly In Parked Position............................... ........ ...... 2-64

Figure 2–61 J6 and J3 Removal.......................................................................... 2-64

Figure 2–62 Flex Chain Removal....................................................................... 2-65

Figure 2–63 Removing Flex Chain from Shuttle Assembly............................... 2-66

Figure 2–64 Installing Flex Chain on Robot ...................................................... 2-67

Figure 2–65 Powering up the Library................................................................. 2-68

Figure 2–66 Cable Support Rod Removal.......................................................... 2-69

Figure 2–67 Powering up the Library................................................................. 2-70

Chapter 3 Servicing the Neo Series 4000

Figure 3–1 Manual Door Release ......................................................................... 3-3

Figure 3–2 Magazine Removal............................................................................. 3-4

Figure 3–3 Tabletop Mod e l Ta b l e t o p Co v e r Remov al................................. ........3-5

Figure 3–4 Cooling Fan Disconnect..................................................................... 3-6

Figure 3–5 Inside Cove r s Rem o v a l ................ ................. ................ ................ ..... 3- 7

Figure 3–6 Shuttle Brake Release............................. .... .... .... .... ...... .... .... .... .... .... .. 3-9

IST OF FIGURES

Figure 3–7 Shuttle Assembly in Parked Position ................................................. 3-9

Figure 3–8 Front Pane l Remove................. ................. ................ ................ ....... 3-11

Figure 3–9 Front Pane l Removed . ................ ................. ................ ........ .. ........ ... 3-1 1

Figure 3–10 Applying Power.............................................................................. 3-12

Figure 3–11 GUI Assembly Remove an d Re place........ ................ ................ ..... 3- 1 3

Figure 3–12 Applying Power.............................................................................. 3-14

Figure 3–13 LED Remove an d Re p l ac e . ................ ................. .. ........ ................ . 3-15

Figure 3–14 Powering up the Library................................................................. 3-16

Figure 3–15 Front Pan e l La t ch A ssembly ........ ......... ................ ................ ......... 3-1 7

Figure 3–16 Applying Power.............................................................................. 3-18

Figure 3–17 Removing a D riv e S h o e As se m b l y ................. ........ ................ ....... 3-20

Figure 3–18 Installing a Tape Drive................................................................... 3-21

Figure 3–19 Control Pan el PCB Mounti n g Screws..... ........ ................ ............... 3-22

Figure 3–20 Control Panel PCB Connections .................................................... 3-23

Figure 3–21 Applying Power.............................................................................. 3-24

Figure 3–22 Control Pan el PCB Cover Pla t e.... ................. ................ ................ . 3-25

Figure 3–23 Magazine/Mail Slot Interlock Mounting Screws ........................... 3-26

Figure 3–24 Applying Power.............................................................................. 3-27

Figure 3–25 Control Pan el PCB Cover Pla t e.... ................. ................ ................ . 3-28

Figure 3–26 Interlock Mounting Screws ............................................................ 3-29

Figure 3–27 Applying Power.............................................................................. 3-30

Figure 3–28 Library Controller Card Removal .................................................. 3-31

Figure 3–29 Applying Power.............................................................................. 3-32

Figure 3–30 FCO Card Rem o v a l ................ ......................... ................ ............... 3-33

Figure 3–31 FCO Card Replacement...... .... .... .... .. ....... .... .... .... .... .. .... .... .... .... .. ... 3-34

Figure 3–32 Apply Power................................................................................... 3-34

Figure 3–33 FCO Card Rem o v a l ................ ......................... ................ ............... 3-35

Figure 3–34 FCO Card Replacement...... .... .... .... .. ....... .... .... .... .... .. .... .... .... .... .. ... 3-36

Figure 3–35 Apply Power................................................................................... 3-36

Figure 3–36 Power Supply Remove and Replace .............................................. 3-37

Figure 3–37 Power Supply Reciever Remove and Replace ............................... 3-40

Figure 3–38 Applying Power.............................................................................. 3-41

Figure 3–39 Card Cage Backplane Connector Access Plate Removal............... 3-42

Figure 3–40 Card Cage Backplane Assembly .................................................... 3-43

Figure 3–41 Upper Card Cage Fan Removal...................................................... 3-43

Figure 3–42 Applying Power.............................................................................. 3-44

Figure 3–43 Card Cage Bac k p l a n e Expansion PCB..... ............ .................. ........3-45

Figure 3–44 Flex Cable Bracket Remo v al................. .. ........ ................ ............... 3-46

Figure 3–45 Lower Card Cage Fan Removal ..................................................... 3-46

Figure 3–46 Applying Power.............................................................................. 3-47

Figure 3–47 Lower Card Cage Fan Bracket Removal........................................ 3-48

Figure 3–48 Lower Card Ca g e Bracket Ass e m b l y .................... ................ ......... 3-4 9

Figure 3–49 Applying Power.............................................................................. 3-50

Figure 3–50 Card Cage Bac k P l a n e Assembl y Removal ............................... .... 3-52

IST OF FIGURES

Figure 3–51 Applying Power.............................................................................. 3-54

Figure 3–52 Expansion Card Cage/Backplane................................................... 3-56

Figure 3–53 Applying Power.............................................................................. 3-58

Figure 3–54 SCSI I/O Board Removal............................................................... 3-60

Figure 3–55 SCSI I/O Board Removal............................................................... 3-60

Figure 3–56 Applying Power.............................................................................. 3-61

Figure 3–57 Wire Harness Cover Plate .............................................................. 3-63

Figure 3–58 Drive Divider Removal .................................................................. 3-63

Figure 3–59 Applying Power.............................................................................. 3-64

Figure 3–60 Drive Guide Removal..................................................................... 3-65

Figure 3–61 Applying Power.............................................................................. 3-66

Figure 3–62 Control Pan el PCB Cover Pla t e.... ......... ................ ................ ......... 3-6 7

Figure 3–63 Magazine Opto Sensors.................................................................. 3-68

Figure 3–64 Applying Power.............................................................................. 3-69

Figure 3–65 Control Pan el PCB Cover Pla t e.... ......... ................ ................ ......... 3-7 0

Figure 3–66 Magazine Opto Sensors.................................................................. 3-71

Figure 3–67 Applying Power.............................................................................. 3-72

Figure 3–68 Track Sensor Removal ................................................................... 3-73

Figure 3–69 Applying Power.............................................................................. 3-74

Figure 3–70 Backplane Access Cover..................... .... .... .... .. .... .... .... .. .... .... .. .... . 3-75

Figure 3–71 Pass Thru Sensor Remove.............................................................. 3-76

Figure 3–72 Powering up the Library................................................................. 3-77

Figure 3–73 Flex Cable, carrier and clip removal .............................................. 3-78

Figure 3–74 Rotate Track 90 Deg....................................................................... 3-79

Figure 3–75 Shuttle Brake Release............................................. ...... ........ ...... .... 3-79

Figure 3–76 Removing Robotics Base ............................................................... 3-80

Figure 3–77 Bar Code Reader Remova l ................ ........ ................ ................ ..... 3- 8 2

Figure 3–78 Applying Power.............................................................................. 3-83

Figure 3–79 Rotate Track 90 Deg....................................................................... 3-84

Figure 3–80 Shuttle Brake Release............................................. ...... ........ ...... .... 3-85

Figure 3–81 Front Vertical Axis Assembly Screws ........................................... 3-85

Figure 3–82 Front Vertical Axis Motor Cable.................................................... 3-86

Figure 3–83 Front Vertical Axis Screws ............................................................ 3-86

Figure 3–84 Shuttle Robot.................................................................................. 3-87

Figure 3–85 Flex Cable, carrier and clip removal .............................................. 3-88

Figure 3–86 Motor Cable / Mountin g S c rews ............... ................ ................ ..... 3-89

Figure 3–87 Rea r V ertical Axis Screws Removed................... ........................ ..3-89

Figure 3–88 Vertica l Co n t ro l l e r Board...................... ................ ................ ........ . 3-91

Figure 3–89 Vertical Controller Board Removed............................................... 3-92

Figure 3–90 Applying Power.............................................................................. 3-93

Figure 3–91 Access Panel / Flex Cable Bracket................................................. 3-95

Figure 3–92 Removing Fan from the Standoffs ................................................. 3-95

Figure 3–93 Track Mounting Screws ................................................................. 3-96

Figure 3–94 Disconnecting Flex Cable at J1...................................................... 3-96

IST OF FIGURES

Figure 3–95 Removing Flex Cable..................................................................... 3-97

Figure 3–96 Disconnecting Flex Cable at J12.................................................... 3-98

Figure 3–97 Applying Power.............................................................................. 3-99

Figure 3–98 Shuttle PCB........................... ...... .... ..... .. ...... ...... ...... ...... ...... ...... .. 3-100

Figure 3–99 Flex Cabl e, carrier an d c l i p re m o v al ......... ................ ................ ... 3-1 0 1

Figure 3–100 Access Panel / Flex Cable Bracket............................................. 3-101

Figure 3–101 Shuttle Flex Cable Connections ................................................. 3-102

Figure 3–102 Applying Power.......................................................................... 3-103

Figure 4–1 Library Front Panel ............................................................................ 4-1

Chapter 4 Operation

Figure 4–2 Magazine D o o r Mechanical Release.... ................. ................ ............. 4-2

Figure 4–3 Library Indicators............................................................................... 4-3

Figure 4–4 Powering the Neo Series 2000 ........................................................... 4-4

Figure 4–5 Powering The Neo Series 4000 .......................................................... 4-4

Figure 4–6 Initialization Screen..................... .... .... ..................... .... .... .... .... .... .... .. 4-5

Figure 4–7 Library D efault Scr ee n ................... ................. ........ ................ ........... 4-5

Figure 4–8 Library Password Lev els...... ........ ................. ................ ........ ............. 4-6

Figure 4–9 Technica l S u p po r t Informat i o n Screen ........ ........ ................ ........ ....... 4-8

Figure 4–10 Access Mail Slot Screen................................................................... 4-9

Figure 4–11 Access Magazine Screen................................................................ 4-10

Figure 4–12 Move Media Screen........................................................................ 4-10

Figure 4–13 Move Media Screen (Source)......................................................... 4-11

Figure 4–14 Move Media Screen (Destination) ................................................. 4-11

Figure 4–15 Power Down Initiation Screen ....................................................... 4-12

Figure 4–16 Neo Series Status Screen....................... ................ ................ ......... 4-1 3

Figure 4–17 Menu Screen................................................................................... 4-14

Figure 4–18 View Library Options Screen (Initial Screen)................................ 4-15

Figure 4–19 View SCSI Options Screen (Initial Screen)................................... 4-18

Figure 4–20 View Network Options Screen....................................................... 4-20

Figure 4–21 View Library Info Screen............................................................... 4-21

Figure 4–22 Cartridge Map (page 1) .................................................................. 4-21

Figure 4–23 Edit Library Options Screen........................................................... 4-22

Figure 4–24 Edit SCSI Options Screen .............................................................. 4-22

Figure 4–25 Edit Network Options Screen......................................................... 4-23

Figure 4–26 Edit Passwords Options Screen ...................................................... 4-23

Figure 4–27 Security Level Screen..................................................................... 4-24

Figure 4–28 Removing Tape Cartridge Magazines............................................ 4-25

Figure 4–29 Tape Magazine with Tape Cartridges Installed.............................. 4-26

Figure 4–30 Left Magazine Mail Slot................................................................. 4-27

Figure 4–31 Barcode Label installation.............................................................. 4-27

Chapter 5 Troubleshooting

IST OF FIGURES

Figure 5–1 Troubleshooting Flow Chart .............................................................. 5-2

Figure 6–1 Library Co n t ro l l e r Board.. ........ ................. ................ ................ ......... 6-1

Chapter 6 Connectors, Switches and Indicators

Figure 6–2 Control Panel Board ........................................................................... 6-2

Figure 6–3 Card Cage /B a c k p l an e A ssembly .. ................. ................ ........ ............. 6-3

Figure 6–4 Shuttle Assembly Board....................................... ...... ........ ...... ...... .... 6-4

Figure 6–5 SCSI I/O Board (bottom side) ............................................................ 6-5

Figure 6–6 SCSI I/O Board (top side) .................................................................. 6-6

Figure 6–7 Hot Swap Library Board .................................................................... 6-7

Figure 6–8 Library Co n t ro l l e r Board.. ........ ................. ................ ................ ......... 6-8

Figure 6–9 Control Panel Board ........................................................................... 6-9

Figure 6–10 Card Cage/Backpla n e Bo a rd ........ ................. ................ ................ . 6-1 0

Figure 6–11 Card Cage/Backpla n e Ex p ansion Boa rd ................. ................ ....... 6-11

Figure 6–12 Shuttle Assembly Board....................................................... .......... 6-12

Figure 6–13 Mono Track Interface Board .......................................................... 6-13

Figure 6–14 Vertical Axis Asse m b ly Bo a r d..... ................. ................ ................ . 6-14

Figure 6–15 SCSI I/O Board (bottom side) ........................................................ 6-15

Figure 6–16 SCSI I/O Board (top side) .............................................................. 6-16

Figure 6–17 Hot Plug Li b r a ry Board.............. ................. ................ ................ ... 6-1 7

Figure 6–18 Library Con t roller Bo ard Mode Sw i t c h................. ........................ 6-18

Figure 6–19 Power Supply (s) Power On/Off Switch ........................................ 6-18

Figure 6–20 Power Supply(s) Power-On LED Indicator.................................... 6-19

Figure 6–21 Power Supply(s) Power-On LED Indicator.................................... 6-19

Appendix A - Specification Appendix B - Vertical Axis Alignment

Figure B–1 Applying Power................... ................. ................ ................ ........ .....B-1

Figure B–2 Initialization Screen...........................................................................B-2

Figure B–3 Menu Screen.... ................ ................. ................ ........ ................ .........B-2

Figure B–4 Diagnostics Screen.................................................................... .........B-3

Figure B–5 Vertica l Axi s Ca l i b ration Scr e en ........ ................ ........ ................ .......B- 3

Figure B–6 Mountin g Scr e w Sequence ................... ................ ................ .............B-4

Figure B–7 Final Calib ration Scr e en ........ ................. ................ ................ ...........B-5

Figure B–8 Initial Calibration Screen . ..................................................................B-5

Figure B–9 Main Screen....... ........ ................ ......... ................ ................ ........ .......B- 6

Appendix C - Elevator Assembly Installation

Figure C–1 Powering u p the Li b rary .. ........ ................. ........ ................ ................ .C -3

Figure C–2 Typical Ro u t e r ................. ................. ........ ................ ................ .........C-4

Figure C–3 Router Inst a l l e d................ ......................... ........ ................ ................ .C-5

Figure C–4 Drive Sho e/Blank Pan e l Remo v al . ......... ................ ................ ...........C-7

IST OF FIGURES

Figure C–5 Cover Plat e Re m o v a l ..... ........ ................. ................ ........ ................ ...C-7

Figure C–6 Installi n g t h e El ev a t o r Assembly...................... ................ ........ .........C-9

Figure C–7 Installi n g a Ta p e D r i ve ...... ........ ........ ................. ........ ................ .....C-10

Figure C–8 Factory As sembled El e v at o r Assembly...................... ................ .....C-12

Figure C–9 Elevator B o t tom Plate.......... ........ ................. ................ ................ ...C-13

Figure C–10 Media Elev ator Car........ ................ ................. ................ ...............C- 1 3

Figure C–11 Ten si o n e r Ramp/I d ler Pulle y Ze ro P o in t......... .................. ............C-14

Figure C–12 Elevato r Belt Bloc k and Brackets.. ................. ................ ...............C- 1 4

Figure C–13 Tensio n e r Ram p /Idler Pu l l e y........... ................. ................ .............C-15

Figure C–14 Elevato r Ex tension Al i g n ment ................ ................ ........ ...............C- 1 5

Figure C–15 Tie Bar Inst a l l a t i o n .. ........ ................ ................. ................ ........ .....C-16

Figure C–16 Timi n g Belt Ins tallati o n Ba se Secti o n............. ........................ ......C-17

Figure C–17 Timing Belt Installation.................................................................C-17

Figure C–18 Timing Belt to Belt Block..............................................................C-18

Figure C–19 Assemb led Elevato r an d Ex t e n sion .............. ................ ................ .C - 1 9

Figure C–20 Powerin g u p th e Li b rary .. ........ ........ ................. ........ ................ .....C-20

Figure C–21 Neo Main GUI Display..................................................................C-21

Figure C–22 Menu Screen.................. ................ ................. ........ ................ .......C- 2 1

Figure C–23 Module Configuration Select Screen.............................................C-22

Figure C–24 Module Configuration Screen........................................................C-22

Figure C–25 Module Configuration Confirm.....................................................C-23

Figure C–26 Primary Master Screen ..................................................................C-23

Figure C–27 Neo Main GUI Display..................................................................C-24

Figure C–28 Menu Screen.................. ................ ................. ........ ................ .......C- 2 4

Figure C–29 Module Configuration Select Screen.............................................C-25

Figure C–30 Module Configuration Screen........................................................C-25

Figure C–31 Module Configuration Confirm.....................................................C-25

Figure C–32 Typical Co n f igured Sla v es .. ........ ................. ........ ................ .........C-26

Figure C–33 Typical Li b rary Cabling ........ ................. ................ ................ .......C- 2 7

Figure C–34 Powerin g u p th e Li b rary .. ........ ........ ................. ........ ................ .....C-28

Figure C–35 Secondary Master Screen .............. ........... ...... .... ...... ...... .... ...... .....C- 31

Figure C–36 Secondary Master Menu Screen......................................... ...... .....C-3 2

Figure C–37 Secondary Master Maintenance Screen.................................... .....C-3 2

Figure C–38 Secondary Master Screen .............. ........... ...... .... ...... ...... .... ...... .....C- 34

Figure C–39 Secondary Master Menu Screen......................................... ...... .....C-3 5

Figure C–40 Secondary Master Maintenance Screen.................................... .....C-3 5

IST OF FIGURES

List of Tables

Chapter 1 Illustrated Parts Catalog

Table 1-1 Neo Series 2000 Mechanical Parts List............................................ 1-2

Table 1 -2 Me ch anical Spa re Parts List............... ........ ................ ................ ...... 1-3

Table 1 -3 El e ctrical Spare Parts Li st ... ................. ................ ................ ............ 1 -4

Table 1 -4 El e ctrical Spare Parts Li st ... ................. ................ ................ ............ 1 -5

Chapter 4 Operation

Table 4 -1 In d i c ators........... ........ ................ ................. ........ ................ .............. 4-3

Table 4 -2 V i e w Li b rary Optio n s.. ................ ......... ................ ................ .......... 4-15

Table 4 -3 V i e w SCSI Options . ................ ................. ................ ................ ...... 4-18

Table 4 -4 V i e w Network Opt i o n s.. ................ ......... ................ ................ ........ 4-2 0

Chapter 5 Troubleshooting

Table 5 -1 Error Recove ry Procedu r e s . ........ ................. ................ ........ ............ 5 -3

Table 5 -2 Fault Symp tom Co d e s ......... ................. ................ ........ ................ .... 5-4

Chapter 6 Connectors, Switches and Indicators

Table 6 -1 Li b rary Contro ller Board Co n n e ctors ............... ................ ................ 6-1

Table 6-2 Control Panel Board Connectors . ........................................... .......... 6-2

Table 6 -3 Card Cage/Backplane As se m b l y Co n n ec t o rs... ................ ................ 6-3

Table 6-4 Shuttle Assembly Board Connectors................................................ 6-4

Table 6 -5 SCSI I/O Boar d Co n n e ct o rs (bottom si d e )..... ................ ........ .......... 6-5

Table 6 -6 SCSI I/O Boar d Co n n e ct o rs (top side ) ....... ........ ................ .............. 6 -6

Table 6 -7 H o t Swa p Li b r a ry Board ......... ................. ................ ................ ........ 6-7

Table 6 -8 Li b rary Contro ller Board Co n n e ctors ............... ................ ................ 6-8

Table 6-9 Control Panel Board Connectors . ........................................... .......... 6-9

Table 6-10 Card Cage/Backplane Board Connectors..................................... 6- 10

Table 6-11 Card Cage/Backplane Expansion Board Connectors................... 6-11

Table 6-12 Shuttle Assembly Board Connectors............................................ 6- 12

Table 6-13 Mono Track Interface Board Connectors... ........ ........ ........ ........ .. 6-13

Table 6-14 Vertical Axis Assembly Board Connectors.................................. 6-14

Table 6 -1 5 SCSI I/O Boar d Co n n e ct o rs (bottom si d e )..... ................ ........ ...... 6-15

Table 6 -1 6 SCSI I/O Boar d Co n n e ct o rs (top side ) ....... ........ ................ .......... 6-16

Table 6 -1 7 H o t Plu g Li b rary Board..... ........ ................. ................ ................ .. 6- 1 7

Appendix A - Specification

Table A–1 Hardware Specification.................................................................. A-1

Table A–2 Safety Specification....................................................................... A-3

Table A–3 Electromagnetic Emissions Specification...................................... A-4

Table A–4 ElectroStatic Discharge Specification ...........................................A-5

Table A–5 Temperature Hum i d i t y and A l t itu d e S p e c i fication... ........ ........ ..... A-5

Table A–6 Electromagnetic Emissions Specification...................................... A-5

Table A–7 Vibration Specification.................................................................. A-6

Table A–8 Current .......................................................................................... A-7

Table A–9 Sag / Surg e Protect i on............ ......... ................ ................ ........ ....... A- 8

Table A–10 Power Line Disturbance............................................................... A-8

Appendix C - Elevator Assembly Installation

Table C-1 Timing Belt Lengths.......................... ................ ................ ............C-1 6

IST OF TABLES (CONT’D

)

+ 298 hidden pages

Overland Storage Neo Library, Neo 2000, Neo 4000 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Purpose of This Manual

List of Tables