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Neo Series™ Service Manual
Pref ace
Purpose of This Manual
This manual provides step-by-step installation instructions, and information required for ongoing
use and maintena nce for the Neo Seri es
of this equipment. The following information is contained in this manual:
Chapter 1:“Illustrated Parts Catalog” - Provides an illustra ted parts and spare s list.
Includes g raphic representations of Neo Series Libraries.
Chapter 2:“Servi cing the Neo Ser ies 2000” - Presents step-by-step procedures for remov-
ing and replacing Neo Series™ 2000 Li brary components.
Chapter3“Servi cing the Neo Ser ies 4000” - Presents step-by-step procedures for remov-
ing and replacing Neo Series™ 4000 Li brary components.
Chapter 4:“Operation” - Describes fron t p anel o per atio ns for the Ne o Se ri es Lib ra ry alo ng
with inser ting and rem oving tape cartridges , and tape requirements.
Chapter 5:“Troubleshooting” - Describes the Power-On-Self-Test (POST) diagnostic test,
codes and cor rection procedure s for Neo Seri es Libraries.
Chapter 6:“Connectors, Switches and Indicators” - Lists and Describes the connectors,
switches, and LED indicators for the Neo Series Libraries
Appendix A: “Specification” - Contains Neo Series Libra ry specific ations, and EMI compli-
ance information.
™ Libraries . Thi s manual is wri tten f or th e s er vice pro vide r
Appendix B: “Vertical Axis Alignment” - Presents step-by-step procedures for aligning the
vertical axis assembly. This procedure is required when components are
rem ov e d or replac ed
Appendix C: “Elevator Assembly Installation” - Presents procedures for Elevator installa-
tion including: rack preparati on, minimum firmware, m echanical installation,
configuration and cabling.
Neo Series Librar ies
Preface t i
P
REFACE
ii
u Pref a ce
Neo Se r ies Libraries
Table of Contents
Purpo se o f This Manual ...... ........ ................ ................. ................ ................ .. -i
Table A–8 Current .......................................................................................... A-7
Table A–9 Sag / Surg e Protect i on............ ......... ................ ................ ........ ....... A- 8
Table A–10 Power Line Disturbance............................................................... A-8
Appendix C - Elevator Assembly Installation
Table C-1 Timing Belt Lengths.......................... ................ ................ ............C-1 6
L
IST OF TABLES (CONT’D
)
2
L
IST OF TABLES (CONT’D
)
3
L
IST OF TABLES (CONT’D
)
4
Chapter 1
Illustrated Parts Catalog
Introduction
This chapter provi des the illus trate d parts br eakdo wn and a spare parts lis t for Neo Series Librari es.
See the t able foll owing each illustrat io n for the nam es and referenced spare parts.
This chapter pro vides subassembly/m odule-lev el removal and replacement procedures for the Neo
Series™ 2000 Library Module. Afte r completing all necessary removal and replaceme nt
procedures, boot up the unit and run (if applicabl e) the appropriate Diagnos tics software to verify
that all components operate properly.
To service the library, you may need the following:
• Flat-blade screwdriver
• Phillips screwdriver
•Wire cutt ers (for removing cable ties)
•.050 Hex Key
Electrostatic Discharge Information
A discharge of static electricity can damage static-sensitive dev ices or micro-circuit r y. Proper
packaging and grounding techniques ar e nec essary precautions to prevent damage. To prevent
electrostatic damage, obse rve the following precaut ions:
• Transport products in static-safe containers such as conductive tubes, bags, or boxes.
• Keep electrostati c-sensitiv e parts in their containers until they arrive at static-free
stations.
• Cover the library with approved static-dis sipating material. Provide a wrist str ap
connected to the work surface and properly grounded tools and equipme nt.
• Keep the work are a free of non conductive materials , s uch as ordinary plastic assembly
aids and foam packing.
• Make sure you are always properly grounded when to uching a static-sensi tive
component or assembly.
• Avoid touch ing pins, leads, or circ uitry.
• Use condu ctive field servic e to ols.
Preparation Procedures
System power in the library does not completely shut off using the Graphical User Interface (GUI)
touch screen. You must turn off library power using the On/Off switch located at the rear of the
power supply and th en disconnect the AC power cord from the po wer supply to completely remove
all power from the library.
Servicing the Neo Series 2000 t
2-1
I
NTRODUCTION
CAUTION: To reduce the risk of electric shock or damage to the equipment, disconnect power from the
library by unplugging the power cord from either the electrical outlet or the power supply.
NOTE:
It is necessary to be knowledgeable of electrostatic discharge information before
conducting the preparation procedures. For electrostatic discharge information, see
“Electrostatic Discharge Information” described earlier in this chapter.
Weight Warning
CAUTION: The library weighs 60 pounds (27.8 kilograms) when fully assembled.
To reduce the risk of personal injury or damage to equipment:
• Observe local health and safety requir ements and guideline s for manua l m aterial handling.
• Obtain adequate assistan ce to lift and stabilize the library during installation or removal.
• Remove all tape drives and power supply to reduce the overall weight of the library.
2-2
uServicing the Neo Series 2000
E
MERGENCY MAGAZINE REMOVAL
Emergency Magazine Removal
If a fault occurs that pre vents remo val of the magazines using the front panel Graphical User Interface
(GUI), the front panel access doors must be opened manually, see Figure 2–1.
1) Locate the Door Release Access holes in the grill area below the magazine doors.
2) Using a thin, stiff metal rod (such as a hex key, 0.050, or a straightened paper clip), pus h the
rod into the manual access door release until the door opens.
Left Magazine
Door Release
Figure 2–1. Manual Door Release
3) The magazine may now be removed, see Figure 2–2.
1
1 Left Magazine2 Right Magazine
Right Magazine
Door Release
Neo-9300
2
Neo-9135a
Figure 2–2. Magazine Removal
Servicing the Neo Series 2000
t
2-3
L
IBRARY COVERS REMOVE AND REPLACE
Library Covers Remove and Replace
Tabletop Model Cover Removal
1) Remove the four screws that secure the Outer Skin to the library chassis, see Figure 2–3.
2) Carefully slide the cover toward the rear of the library until it clears the front panel and then
lift it up and away from the library chassis.
Neo-9039
Figure 2–3. Tabletop Model Outer Skin Removal
Tabletop Model Cover Replacement
1) Place the tabletop cover to the rear of the library chassis, see Figure 2–3.
2) Carefully slide the cover toward the front of the library to the front panel.
3) Replace the four screws that secure the tabletop cover to the library chassis.
Library Inside Covers
The Library has three inside covers. The Front Chassis Cover can be removed to gain access to the
shuttle assembly, magazine soleno ids, and contro l panel board. T he Powe r Supply Receiver cover is used
to preven t int ernal a ccess to the insta lled power supplies. The Fan Cov er Asse mbly is us ed as a mount ing
platform for the Fibre Channel Option cooling fa n and to preven t internal access to the installed tape
drives and Card Cage/backplane assembly.
Front Chassis Cover Removal
1) Remov e the two screws that secure the co ver to the library chassis, see Figure 2–5.
2) Carefully slide the Front Chassis cover toward the front of the library to re lease the two rear
tabs and then lift it up and away from the library chassis.
2-4
uServicing the Neo Series 2000
L
IBRARY COVERS REMOVE AND REPLACE
Front Chassis Cover Replacement
1) Carefully slide the F r ont Chassis c over t oward the back of the librar y and engage the two rear
tabs and seat the cover in the library chassis, see Figure 2–5.
2) Replace the two screws that secure the cover to the library chassis.
3) Replace the two screws that secure the cover to the library chassis.
Fan Cover Assembly Removal
1) Remove the 11 screws that secure the co ver to the library chassis, (Figure 2–5).
2) Lift the inside edge of the Fan Cover Assembly and disc onnect the cooling fan.
.
Figure 2–4. Cooling F an Disconnect
3) Lift the cover up and away from the library chassis.
Fan Cover Assembly Replacement
1) Connec t th e power cable fro m the fan attached to th e Fan Cover Assembly co v er to the Y
conne ct or co m i n g fro m th e ca r d ca g e fan.
2) Lower the cover vertically tow ards the unit.
3) Ensure that the fan power cables do not bind between the cover and the top of the library
chassis.
4) Seat the cov er on the library chassis aligning the screw holes, (Figure 2–5).
5) Replace the 11 screws that secure the cover to the library chassis.
Power Supply Receiver Cover Removal
1) Remove the 6 screws that secure the cover to the library chassis, see Figure 2–5.
2) Lift the cover up and away from the library chassis.
Servicing the Neo Series 2000
t
2-5
L
IBRARY COVERS REMOVE AND REPLACE
Neo-9040
Figure 2–5. Tabletop Model Cover Removal
Power Supply Receiver Cover Replacement
1) Seat the cov er on the library chassis aligning the screw holes, see Figure 2–5.
2) Replace the 6 screws that secure the cover to the library chassis.
2-6
uServicing the Neo Series 2000
P
ARKING THE SHUTTLE ASSEMBLY ROBOTI CS FOR SERVICE OR SHIPMENT
Parking the Shuttle Assembly Robotics for Service or Shipment
Many of the removal and replacement procedures require that the Shuttle Assembly be in the Parked
position to p r ovide access to parts to be re moved. When shipping the module it is important that th e
Shuttle Assembl y be in the Parked position to prevent damage whil e bei ng handled in transit. Park the
Shuttle Assembly Robot as follows.
If the library is operational
1) Turn of f t he po wer usi ng th e Graphical User In terfa ce (GUI). The control led po wer of f rou tine
will m ove the Shuttl e A ss e m b l y to th e Pa r ke d p o s it io n, see Figure 2–6 and Figure 2–7.
2) Turn off the Master Power Switch on the power supply at the rear of the module.
3) Remove the power cord from the receptacle.
4) It is now safe to proceed with the service or shipme nt. Proceed to Step (5) below.
If the library is not operational
1) Turn off the Master Power Switch on the power supply at the rear of the module. Unplug the
power cord.
2) Look through the vie w port at the front of the module and determine if the Shut tle Assembly
is in the Parked position.
3) If it is in the Parked position or anywhere on the stationary track section, then it is safe to
proceed with the service or shipment.
4) If the Shuttl e Assembly is on t he ro tatin g tra ck sect ion, th en i t must be mov e d to the st at ionary
section for shipment . Pr oceed to Step (5).
NOTE:
It may not need to be moved for service.
5) Remove th e tabletop cover and front main cover of the module using the “Library Covers
Remove an d Replace” instruc tions in this chapter.
6) Turn the rotating track section counter-clockwise to align the track sections.
7) Release the brake by using the brake release lever and push the Shuttle Assembly at the base
near the tra ck until it is completely on the stationary tra ck section, se e Figure 2–6 and
Figure 2–7.
Servicing the Neo Series 2000
t
2-7
P
ARKING THE SHUTTLE ASSEMBLY ROBOTICS FOR SERVICE OR SHIPME NT
8) Release the brake release lever and verify that it is locked.
.
Neo-9038
Figure 2–6. Shuttle Brake Release
9) Replace th e tabletop cover and front main cover using “Library Covers Remove and R eplace”
instructions in this chapter if the library is to be shipped.
10)It is now safe to proceed with the service or shipme nt.
.
St ationary T rack
Section
Rotating T rack
Section
Neo-9037
2-8
uServicing the Neo Series 2000
Figure 2–7. Shuttl e Assem bly in Parked Position
F
RONT PANEL REMOVE AND REPLACE
Front Panel Remove and Replace
The Front Panel as sembly mounts on the fr ont of the main cha ssis of the library. It includes a replacea ble
Graphical User Interface (GUI), a replaceable Front Panel LED, and replaceable Front Panel Solenoids
for the left and right magazine door lock mechanis ms. The Front Pane l must be removed to rep lace the
GUI, Front Panel LED, and the Front Panel Solenoids.
Front Panel Removal
1) Using the GUI, open the magazine doors and remov e the two magazines. If the module is not
operable, refer to “Emergency Magazine Removal” procedures.
2) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then
switch the Master Power Switch at the rear of the module to the off (0) position. I f the module
is not operable, re fer to “Parking the Shuttle Assembly Robotics for Ser vice or Shipment”.
3) Remove the power cord from the receptacle.
4) Remove th e table top cov er and fron t main co ver using “Library Covers Remove and Replace”
instructions in this chapter.
5) Locate the Control Panel Printed Cir cuit Board (PCB) assembly in the bottom of the chassis
behind the front panel, see Figure 2–8. Disconnect the cables at J14, J1 6, J 13 and J3.
Disconnect the zero ins ertion force cable at J15 by sliding-up the body of the connector to
release the flex cable. Remove the flex cable from the connector.
.
J15
J16
J14
Figure 2–8. Contro l Panel Board
6) Open the magazine doors usi ng the door release in the front of the panel. Refer to the section
“Emergency Magazine Removal” if necessary.
J13
J3
Neo-9041
Servicing the Neo Series 2000
t
2-9
F
RONT PANEL REMOVE AND REPLACE
7) While holding the Fr ont Panel agai nst the chassis, rem ove the 2 screws that hold the Front
Panel to the chassis, see Figure 2–9.
8) Remove th e 2 screws behind the chas si s ears located at the top corn ers .
9) Carefully pull the top of the Front Panel a way from th e chassis about one inch and then lift up
on the Front Pane l so that the four tabs that hold the panel at the bottom clear the chassis.
10)Guide the cables out through the chassis opening while removing the Front Panel, see
Figure 2–9.
.4
Molded Tab
Opening (4)
Molded Tab (4)
Neo-9042
Figure 2–9. Front Panel Removal
Front Panel Replacement
1) Position the Fr ont P anel near the chass is and guide the cables through the chassi s ope ning.
NOTE:
The cables are to be routed through the lower-right part of the L-shaped opening that is
close to the bottom of the chassis. See Figure 2–10. Be especially careful that the flex cable
stays on top of the 15 pin flat cable and does not get twisted or folded as it goes through the
chassis.
2-10
uServicing the Neo Series 2000
F
RONT PANEL REMOVE AND REPLACE
.
Neo-9043
Figure 2–10. Routing Fr ont Panel Cabl es
2) With the Front Panel pivoted a t a slight angle, position the four tabs at the bottom of the Front
Panel in the chassis openi ngs and then slip the tabs over the chassis.
3) Pivot the top of the Front Panel against the chassis.
4) Replace the four sc rews that hold the Front Panel to the ch as s is.
5) Replace the cabl es to the Control Panel PCB at connectors a t J1 4, J 16, J13 and J3. Carefully
connect the zero insertion force cable at J15.
6) Replace the table top cov er and front main cov er using “Libr ary Covers Remove and Replace”
instructions in this chapter.
Servicing the Neo Series 2000
t
2-11
F
RONT PANEL REMOVE AND REPLACE
7) Turn on the library module as follows, see Figure 2–11.
2
1
3
Neo-0004
Figure 2–11. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-12
uServicing the Neo Series 2000
GUI A
SSEMBLY REMOVE AND REPLACE
GUI Assembly Remove and Replace
The Graphical User Interface (GUI) assembly is mounted on the inside of the Front Pane l. The Front
Panel must be removed to replace the GUI Assembly.
GUI Assembly Removal
1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then
switch the Master Power Switch on the pow er supply at the rear of the module to the off (0)
position. If the module is not op er able, refer to “Parking the Shuttle Assembly Robot ics for
Service or Shipment”. Remove the power cor d f rom the receptacle.
2) Remove the Front Panel as described in “Front Panel Remove and Replace”.
3) Place the Front Pan el f ace down on the work surf ac e. Use some cush ioning mate ria l to prote ct
the fini sh of the Front Panel.
4) Remove th e four screws with insulating washers that hold the GUI Assembly to the Front
Panel, see Figure 2–12.
.
Neo-9044
Figure 2–12. GUI Assembly Remo ve and Replace
5) Lift the GUI Assembly from the Front P anel.
GUI Assembly Replacement
1) Place the GUI Assembly on the mounting posts with the ribbon cable and flex cable to the
right, see Figure 2–12.
2) Replace the fou r mo unting s cre ws a nd insu latin g wa shers wi th t he ins ulat ing w asher s betw een
the mounting screw washer and the PCB.
3) Replace the Front Panel Assembly using the instructions “F r ont Panel Remove and Replace”.
4) Turn on the library module as follows, see Figure 2–13.
Servicing the Neo Series 2000
t
2-13
GUI A
SSEMBLY REMOVE AND REPLACE
2
1
3
Neo-0004
Figure 2–13. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-14
uServicing the Neo Series 2000
F
RONT PANEL
LED R
EMOVE AND REPLACE
Front Panel LED Remove and Replace
The Front Panel LED is mounted inside the Front Panel. The Fron t panel GUI Assembly must be
removed to replace the Front Pa nel LED.
Front Panel LED Removal
1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then
switch the Master Power Switch on the pow er supply at the rear of the module to the off (0)
position. If the module is not op er able, refer to “Parking the Shuttle Assembly Robot ics for
Service or Shipment”.
2) Turn off the Master Power Switch on the power supply at the rear of the module.
3) Remove the power cord from the receptacle.
4) Remove the Front Panel as described in “Front Panel Remove and Replace”.
5) Remove the GUI Assembly as described in “GUI Assembly Remove and Replace”.
6) Note the locati on of the cable tie that is ne ar the left-handed door so lenoid that tie s the two
solenoid cables and the front panel LED to the Fr ont P anel.
7) Remove the two screws that mount the LED to the Front Panel, (Figure 2–14).
Figure 2–14. Front Panel LED Remove
Front Panel LED Replacement
1) Position the Fr ont P anel LED on the mounting pos ts with the cable to the right.
2) Replace the two mounting screws, (Figure 2–14).
3) Replace the GUI Assembly as described in “GUI Assembly Remov e an d Replace”.
4) Replace the Front Panel as described in “Front Panel Rem ove and Replace”
Servicing the Neo Series 2000
Neo-9044c
t
2-15
F
RONT PANEL
LED R
EMOVE AND REPLACE
5) Tur n on the library module, see Figure 2–15.
2
1
3
Neo-0004
Figure 2–15. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-16
uServicing the Neo Series 2000
F
RONT PANEL DOOR LATCH REMOVE AND REPLACE
Front Panel Door Latch Remove and Replace
The Front Pane l Door Lat ch sol enoids for the le ft and rig ht m agazine door l ock mech anisms are mounte d
on the inside of the F r ont Panel. The Front Panel must be removed to replace the Front Panel Door Latch
solenoids.
Front Panel Door Latch Removal
1) Using the Graphical User Interface (GUI), park the cartridg e Shuttle Assembly by pow er ing
off the module, see Figure 2–16. If the module is not operable, refer to the section “Parking
the Shu t tl e A s sembly R ob o t ics for Ser v ic e or S h ip m e nt”.
2) Turn off the Master Power Switch on the power supply at the rear of the module.
3) Remove the power cord from the receptacle.
4) Remove t he Fr ont Panel us ing “Front Panel Remove and Replace” instructions in this chapter.
5) Note the locati on of the cable tie that is ne ar the left-hand door sole noid that ties the two
solenoid cables and the power LED cable together. Remove the cable tie.
.
Neo-9045
Figure 2–16. Front Panel Solenoids Cable Tie
6) Remove the two scre ws that mount the door latch solenoid to the Front Panel.
Servicing the Neo Series 2000
t
2-17
F
RONT PANEL DOOR LATCH REMOVE AND REPLACE
.
Neo-9046
Figure 2–17. Front Panel Solenoid Remove and Replace
Front Panel Door Latch Replacement
1) With th e magazi ne door op en, posit ion th e Door Latch so lenoid i n the Front Pan el and rep lace
the two mounting screws, see Figure 2–16 and Figure 2–17.
2) For the right-hand magazine door latch sol enoid, route the wires acro ss the panel to the left
hand solenoid, se e Figure 2–16.
3) Replace the cable tie in the location it was r em oved in step (4) of the remo val instructions.
4) Replace the Front Panel using “Front P anel Remove and Replace” instructions in this chapte r.
2-18
uServicing the Neo Series 2000
F
RONT PANEL DOOR LATCH REMOVE AND REPLACE
5) Tur n on the library module, see Figure 2–18.
2
1
3
Figure 2–18. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
Neo-0004
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
t
2-19
D
RIVE SHOE ASSEMBLY REMOVE AND REPLACE
Drive Shoe Assembly Remove and Replace
The tape drives are mounted at the rear of the library in a hot swapable shoe which permits a driv e to be
removed and repl aced while the other drive and the library robotics remain acti ve. The SCSI connectors
for the drives are part of a separate module and re main in the library when the drive is remo ved. The
SCSI cables and/o r terminator do not need to be remo ved.
NOTE:
Overland Data tape drives are hot-swap capable so it is not necessary to turn the library
off while removing or installing a tape drive.
Drive Shoe Assembly Removal
If the Library Will Remain Operational:
a.Unload any cart ridge in the driv e to be removed by usi ng the application s oftware or the
front panel control .
b.Deac tivate the drive to be removed by se lecting Menu > Mainte nance > Replace Dri ve >
Deac tivat e Drive n.
NOTE:
NOTE:
The status will change to indicate that Drive n can be removed.
c.Press Back repeatedly to return to the Default Display.
d.Proceed to step (1)
There will be a warning if there is a cartridge in the drive. Follow the instructions to try
to move the tape to a slot and then deactivate the drive or to deactivate the drive without trying
to move the tape.
If the library Will Not Be operational:
a.Unload any cart ridge in the driv e to be removed by usi ng the application s oftware or the
front panel control .
b.Po wer off the library using the front pa nel control and then switch the Master Power Switch
on the power supply at the rear of the module to the off (0) position.
c.Proceed to step (1).
1) At the back of the library, verify that the power indic ator is off on the drive that you want to
remove.
2) Loosen the captive retainer screws at the top center and lower left of the drive module, se e
Figure 2–19.
3) Pull straight back on th e dri v e shoe hand le to remo v e the drive. Some effort will be requ ired to
overcome the initial resistance of unplugging the module from the receiver.
4) Continue to slide the drive out while fully supporting the module un til the drive load handle
has clea r ed the back o f the libr ar y.
2-20
uServicing the Neo Series 2000
D
RIVE SHOE ASSEMBLY REMOVE AND REPLACE
Figure 2–19. Removing a Tape Drive
Neo-9047
Drive Shoe Assembly Replacement
1) Fully support the Drive Shoe Assembl y while starting it into the receiver being careful not to
damage the drive load handle, see Figure 2–20.
Neo-9047a
Figure 2–20. In s talli n g a Tape Drive
Servicing the Neo Series 2000
t
2-21
D
RIVE SHOE ASSEMBLY REMOVE AND REPLACE
2) Pu sh the Drive Shoe Assembly slowly int o th e receiver until it seat s ag ainst the bac k of th e
library.
WARNING: When inserting the Drive shoe Assembly into the chassis, push evenly on both the handle
and the SCSI board connector (bottom portion of the assembly) until it is seated. Damage to the
connector pins and drive communication errors may occur if this procedure is not followed.
3) Tighten the two captive retainer s crews to secure the module to the library.
4) If the remov al and replacement was don e with the library operational, acti vate the drive by
selecting Menu > Maintenance > Replace Drive > Activate Drive n.
5) If the power was off during the procedure, power on the librar y. The drive will be acti vated
during the power on initi alization of the library.
6) Tur n on the library module, see Figure 2–21.
2
1
3
Neo-0004
Figure 2–21. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-22
uServicing the Neo Series 2000
E
LEVATOR OPTO SENSOR REMOVE AND REPLACE
Elevator Opto Sensor Remove and Replace
The Elevator Opto Sensor is mounted inside the chassis at the bottom of the Elevator opening.
Elevator Opto Sensor Removal
1) Using the Graphical User Interface (GUI), park the cartridg e Shuttle Assembly by pow er ing
off the module, see Figure 2–16. If the module is not operable, refer to the section “Parking
the Shu t tl e A s sembly R ob o t ics for Ser v ic e or S h ip m e nt”.
2) Turn off the Master Power Switch on the power supply at the rear of the module.
3) Remove the power cord from the receptacle.
4) Remove th e Tabletop Cover, Front Main Cover and Fan Cover Assembly using “Library
Covers Remove and Replace” instructions in th is chapter.
5) Remove th e Drive 1 Shoe Assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
6) Remove the screw from the Card Cage/Back Plane Connector Access Plate and lift it out of
the library, (Figure 2–22).
Neo-9054
Figure 2–22. Access Plate Removal
7) Remove the two screws that mount the Eleva tor sensor to the chassis, (Figure 2–23).
8) Remove the cable ties that secure the Elevator cable to the main wiring harness.
9) Disconnect the ca ble at J8 on the Card Cage/Back Plane PCB, (Figure 2–23).
Servicing the Neo Series 2000
t
2-23
E
LEVATOR OPTO SENSOR REMOVE AND REPLACE
J8
Neo-0058b
Figure 2–23. Elevator Opto Sensor
10)Carefully work the cable through the opening under the left magazine track and into the main
chassis area to remove the Elevator Opto Sensor.
Elevator Opto Sensor Replacement
1) Position the El evator Opto Sensor in the mounti ng hole with the cable routed along the main
wiring harness to the left .
2) Replace the two mounting screws, (Figure 2–23).
3) Replace the cable ties in the locations there were removed s tep (5) of the remova l instruction.
4) Carefully work the cable through the ope ning under the left maga zine track and into the
card/ cage backp lane ar ea.
5) Feed the cable through and connect to J8, (Figure 2–23).
6) Replace the Card. Bac k P lane Connector Access Plate and replace the screw, (Figure 2–22).
7) Replace the Drive 1 Shoe Assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
8) Remove th e Tabletop Cover, Front Main Cover and Fan Cover Assembly using “Library
Covers Remove and Replace” instructions in th is chapter.
2-24
uServicing the Neo Series 2000
E
9) Tur n on the library module, see Figure 2–24.
2
1
3
Figure 2–24. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
LEVATOR OPTO SENSOR REMOVE AND REPLACE
Neo-0004
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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2-25
C
ONTROL PANEL
PCB R
EMOVE AND REPLACE
Control Panel PCB Remove and Replace
The Control Panel Printed Circuit Board ( P CB) is mounted in the b ottom of the library chassis
immediately behind the Front Panel.
Control Panel PCB Removal
1) Using the GUI, open the left magazine door and remove the magazine. If the module is not
operable, refer to “Emerge ncy Magazine Removal”.
2) Using the front panel con trol , park t he cartri dge Shuttle Assemb ly by p o weri ng of f the modul e
and then swit ch the Master Power Switch on the power supply at the rear of the module to the
off (0) po sition. If t he module is no t op erable, refer t o “Pa rkin g th e Shut tl e Ass embl y Rob oti cs
for Service or Shipment”.
3) Remove the power cord from the receptacle.
4) Remove th e table top cov er and fron t main co ver using “Library Covers Remove and Replace”
instructions in this chapter.
5) Disconnect the cables at J12, J10, J1, J9, J14, J16, J13 and J3. Disconnect the zero inserti on
force cable at J15 by slidi ng up the body of the co nnecto r to r elease the fle x cable . Rem ove th e
flex cable from the conne ctor, see Figure 2–25.
J12
J10
J15
J16
J14
J13
J3J9
J1
Neo-9048
Figure 2–25. Control Panel PCB Remove and Replace
6) Remove th e three screws mount ing the PCB to the chassi s.
7) Lift the Control Panel PCB from the Chas sis.
Control Panel PCB Replacement
1) Position the Control Panel PCB over the mounting s tuds in the bottom of the ch as sis with
connector J1 towards the rear of the library.
2) Install the three screws that mount the PCB to the chassis, see Figure 2–25.
3) Connect the cables at J12, J10, J1, J9, see Figure 2–25.
2-26
uServicing the Neo Series 2000
C
ONTROL PANEL
PCB R
EMOVE AND REPLACE
4) Replace the table top cov er and front main cov er using “Libr ary Covers Remove and Replace”
instructions in this chapter.
5) Turn on the library module as follow s: (see Figure 2–26).
2
1
3
Neo-0004
Figure 2–26. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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2-27
M
AGAZINE INTERLOCK SOLENOID ASSEMBLY
Magazine Interlock Solenoid Assembly
The Magazine Interlock Solenoid Assembly is mounted on the underside of the left magazine track near
the front of the library. The left magazine must be removed to remove the Magazine Interlock Solenoid.
Magazine Interlock Solenoid Removal
1) Remove th e left magazine using the front panel control. Refer to the section “Emergency
Maga z i n e Re m oval” if necessary.
2) Using the Graphical User Interface GUI, park the cartridge Shuttle Assembly by powering off
the mo dul e an d then s w it ch th e M aster Power S w i tc h o n the power suppl y a t the r ear of the
module to the of f (0) position. If the module is not operable, refer to the section “Parking the
Shuttle Assembly Robotics for Service or Shipment”.
3) Remove the power cord from the receptacle.
4) Remove th e table top cov er and fron t main co ver using “Library Covers Remove and Replace”
instructions in this chapter.
5) Disconnect the cable at J12 on the Control P anel PCB, see Figure 2–25.
6) While supporting the solenoid assembly below the magazin e tra ck, remove the two flat-head
mounting screws that are towards the center of the magaz ine track, see Figure 2–27.
7) Remove th e Magazine Interlock Sol enoid from beneath the mag az ine track.
Neo-9049
Figure 2–27. Mail Slot Solenoid Remove and Replace
Magazine Interlock Solenoid Replacement
1) Position the Ma gaz ine Interlock Sol enoid underneath the magazine track with the locking tab
to the right. The top of the tab should be in the slot, see Figure 2–27.
2) Align the mounting holes and install the two flat-head screws.
3) Connect the cab le at J12 on the Control P anel PCB, see Figure 2–25.
2-28
uServicing the Neo Series 2000
M
AGAZINE INTERLOCK SOLENOID ASSEMBLY
4) Replace the left magazine and close the left magazine door.
5) Replace the table top cov er and front main cov er using “Libr ary Covers Remove and Replace”
instructions in this chapter.
6) Turn on the library module as follow s: (see Figure 2–28.)
2
1
3
Neo-0004
Figure 2–28. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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2-29
L
IBRARY CONTROLLER CARD REMOVE AND REPLACE
Library Controller Card Remove and Replace
The Library Controller Card is installed in a card cage assembly on the right at the rear of the library. The
Library Controller Card must be install ed in the right-most slot. It will not work in the other slots. The
SCSI interface cable(s), terminator, 10 Base T cable and RS-232 cable must be removed to replace the
Library Controller Card.
Library Controller Removal.
1) Exit the application software and halt the operating system if necessary.
2) Power off t h e library u sing the Gr ap h ical Us er Interface (GUI) and then s w itch the Master
3) Remove the power cord from the receptacle.
4) Remove th e SCS I interface cable( s), terminator, 10 Base T cable and RS-232 cable.
5) Loosen the two captive hold-down screws, see Figure 2–29.
6) Disconnect the card by spreading the ej ec tor handles apart.
7) Pull the Library Controller Card out of the card cage.
Power Switch on t he powe r supply at the rear of the module to the off (0) pos ition . Unplu g the
power cord.
CAPTIVE
HOLD-DOWN
SCREWS
Neo-9052
Figure 2–29. Library Controller Card Removal
Library Controller Replacement
1) Position the Library Controller Car d with the SCSI connectors toward the top and ali gn the
edges of the PCB with the right most s lots in the card cage, see Figure 2–29.
2) Push the Li brar y Co nt roll er Ca rd in to th e car d c age u nti l th e ej ecto r handl es p i v ot toward each
other. Move the ejector handles toward each other to fully seat the Library Controller Card.
3) Tighten the two captive hold-down screws.
4) Replace the SCSI interface cable(s ) , terminator, 10 Base T cable and RS-232 cable.
2-30
uServicing the Neo Series 2000
L
IBRARY CONTROLLER CARD REMOVE AND REPLACE
5) Turn on the library module as follows, see Figure 2–30.
2
1
3
Figure 2–30. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
Neo-0004
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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2-31
F
IBRE CHANNEL OPTION CARD REMOVE AND REPLACE
Fibre Channel Option Card Remove and Replace
The Fibre Channel Option (FCO) Card is installed in a card cage assembly on the right at the rear of the
library next to th e Librar y Control le r Card. The SCS I inte rfa ce cable (s), termi nator, 10/100 Base T cable,
Ethernet and RS-232 cabl e must be removed to repla ce the FCO Card.
FCO Card Removal
1) Exit the application software and halt the operating system if necessary.
2) Power off t h e library u sing the Gr ap h ical Us er Interface (GUI) and then s w itch the Master
Power Switch on the power supply at the re ar of the module to the off (0) position.
3) Remove the power cord from the receptacle.
4) Remove th e SCS I interface cable (s), terminator, 10/100 Base T cable, Ethernet cable and RS232 cable.
5) Loosen the two captive hold-down screws.
6) Disconnect the card by spreading the ej ec tor handles apart.
7) Pull the FCO Card out of the card cage, s ee Figure 2–31.
FCO Card Replacement
1) Carefully insert the Fibre Channel Optio n card into the upper and lower guide rails of the
option bay, see Fi gure 2–32.
2) The SFP socket should be at the bottom of the FCO card.
3) Slide the FCO card into the option bay. Resistance will be felt when the FCO begins to mate
with the library backplane.
4) Apply just enough force to sea t the FCO card snugly into the libra r y bac kplane to ensure
proper co nnectivity.
2-32
uServicing the Neo Series 2000
Via-0044
Figure 2–31. FCO Card Removal
F
IBRE CHANNEL OPTION CARD REMOVE AND REPLACE
Figure 2–32. FCO Card Replacement
5) Tighten the two captive hold-down screws for the FCO car d.
Via-0043
6) Insert the Small Form-factor Pluggable into the SFP socket located on the FCO card. The
Pluggable is keyed to ensure proper insertion.
7) Replace the SCSI interface cable(s), terminat or, 10/100 Base T cable, Ethernet Cable and RS232 cable.
8) Turn on the library module as follows, see Figure 2–33.
2
1
3
Neo-0004
Figure 2–33. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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2-33
P
OWER SUPPLY REMOVE AND REPLACE
Power Supply Remove and Replace
The Power Supply is ins talled on the left side at the rear of the library in a quick-c hange receiver . No
other assemblies ne ed to be removed to remo ve the Power Supply.
Power Supply Removal
1) Power off the library using the front panel control and then switch the Master Power Switch
on the power supply at the rear of the module to the off (0) position, see Figure 2–34.
2) Remove the power cord from the receptacle.
CAUTION:
The power supply is NOT to be removed by the operator. Hazardous voltage is present in the cavity
if the power cord is not removed.
VORSICHT:
Die Stromversorgungseinheit darf nicht vom Bedienungspersonal entfernt werden. Gefährliche
Stromspannung tritt im Hohlraum auf, wenn das Netzkabel nicht entfernt ist.
3) Remove th e two mounting scre ws securing the power supply locking bracket, see Figure 2–
34.
4) Push down on the lat ch and use the handle to pull the power supply out of the receiver.
Figure 2–34. Power Supply Remove and Replace
Power Supply Replacement
Neo-9051
1) Position the power supply at the rear of the library with the latch at the top and the Master
Power Switch at the bottom, see Figure 2–34.
2) Push the Powe r Supply into the rec eiver until the latch engages.
2-34
uServicing the Neo Series 2000
P
OWER SUPPLY REMOVE AND REPLACE
3) Replace the powe r supply locking bracket with the two mounting screws.
4) Turn on the library module as follows, see Figure 2–35.
2
1
3
Neo-0004
Figure 2–35. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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2-35
P
OWER SUPPLY RECEIVER REMOVE AND REPLACE
Power Supply Receiver Remove and Replace
The Power Supply Rec eiver is installed on the left side at the rear of the librar y and hous es the quickchange power suppl y and the power cord receptacle. The Power Supply m ust be removed to replace the
Power Supply Receiver.
Power Supply Receiver Removal
1) Access and remove the right mag az ine using the Graphi ca l User Interface (GUI). Re fer to the
2) Power off the library using the GUI and then switch the Master Po wer Switch on the power
3) Remove the power cord from the receptacle.
4) Remove th e Power Supply using “Fibre Cha nnel Option Card Remove and Replace”
5) Remove the ta bletop cov er, front main cover and po wer supply receiver Cover using “Library
6) Working through the opening behind the right magazine track, remo ve the 22-pin main powe r
section “Emergency Magazine Removal” if necessary.
supply at the rear of the modul e to the off (0) position.
instructions in this chapter.
Covers Remove and Replace” instructions in th is chapter.
harness connector. Remove the two 4-pin drive pow er connectors, see Figure 2–36.
7) On the outside of the chassis, remove the two mounting screws.
8) At the back of the library, remove the two mounting screws while supporti ng the receive r.
9) Remove th e rec eiver through the opening in the top of th e library.
22 AND 4 PIN
CONNECTORS
Neo-9050
2-36
uServicing the Neo Series 2000
Figure 2–36. Powe r Supply Receiver Remove and Replace
P
OWER SUPPLY RECEIVER REMOVE AND REPLACE
Power Supply Receiver Replacement
1) Insert the Po wer S upply Re cei v er int o the openin g in the top o f the li brary wit h th e po wer c ord
receptacle at the bot tom and towards the rear of the library, see Figure 2–36.
2) At the back of the library, install the two mounting screws on the right side of the power
supply receiver bay.
3) At the side of the library, install the two mountin g screws.
4) Working through the opening behind the rig ht magazine track, re place the two 4-pin drive
power connectors and the 22-pin main power harness connector.
5) Replace the tabletop cover, front main cover and power supply receiver cover using “Library
Covers Remove and Replace” instructions in th is chapter.
6) Replace the Power Supply using “Fibre Channel Option Card Remove and Replace”
instructions in this chapter.
7) Turn on the library module as follows, see Figure 2–37.
2
1
3
Neo-0004
Figure 2–37. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
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C
ARD CAGE FAN REMOVE AND REPLACE
Card Cage Fan Remove and Replace
The Card Cage Fa n i s mounte d on t wo l ong st uds in side the li bra ry di rectl y behind the left ma gazin e. Th e
Drive 1 Shoe Assembly must may need to be removed to remove the Card Cage Fan.
Card Cage Fan Removal
1) Access and Remove the left magazine using the Graphical User Interface (GUI). Refer to the
section “Emergency Magazine Removal” if necessary.
2) Power off the library using the GUI and switch the Master Power Switch on the power supply
at the back of the module to the off (0) position.
3) Remove the power cord from the receptacle.
4) Remove th e tabletop cover, front main cover and Fan Cov er Assembly using “Library Covers
Remove an d Replace” instruc tions in this chapter.
5) Disconnect the cable at J 11 on the Card Cage/Back Plane PCB. See Figure 2–38. If necessary
to access J11.
a.Remove the Drive 1 Shoe Assem bly using “Drive Shoe Assembly Remove and Replace”
instructions.
J11
Neo-9053
Figure 2–38. Card Cage Backplane Assembly
b.Remove the screw from the Card Cage/Back Plane Connector Access Plate and lift it out of
3) Remove th e two screws that secure the fan shroud and fan to the studs.
Neo-9054
Neo-9055
Figure 2–40. Card Cage Fan Removal
4) Pull the fan straight off of the studs while guiding the fan c able out through the cable ac ce ss
hole, see Figure 2–40.
5) Remove th e Card Cage Fan from the library.
Servicing the Neo Series 2000
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C
ARD CAGE FAN REMOVE AND REPLACE
Card Cage Fan Replacement
1) Position the Card Cage Fan inside the left magazine area with the cable at the top left corner.
The airflo w direction is from the main c has sis area into the Card Ca ge/Back Plane connector
area, see Figure 2 –40.
2) Place the fan shroud and fan o ver the two mounting studs while guiding the ca ble through the
cable access hole into the card cage/back plane area.
3) Install the two screws that secure the fan shroud and fan to the studs .
4) Replace the cable at connector J11 on the Ca rd Cage/Back Plane PCB, see Figure 2–38.
5) Replace the Card Cag e/Back Plane Connect or Acc es s Plate if remov ed.
6) Replace the Drive 1 Shoe Assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this cha p ter if removed.
7) Replace the tabletop cover, front main cover and Fan Cover Assembly using “Librar y Covers
Remove an d Replace” instruc tions in this chapter.
8) Turn on the library module as follow s: (see Figure 2–41.
2
1
3
Neo-0004
Figure 2–41. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-40
uServicing the Neo Series 2000
Card Cage/Back Plane Remove and Replace
C
ARD CAGE/BACK PLANE REMOVE AND REPLACE
NOTE:
The Card Cage/Back Plane assembly is located on the right side at the rear of the library.
The Library Controller Card and the Drive 1 Shoe Assembly must be removed to remove the Card
Cage/Back Plane assembly.
Card Cage/Back Plane Removal
1) If the library is operat ional, remove any cartridges in the drives using the Graphical User
Interface (GUI) or application software.
2) Exit the application software and halt the operating system if necessary.
3) Power off the library using the GUI and then switch the Master Po wer Switch on the power
supply at the rear of the module to the off (0) position. Remove the power cord.
4) Remove t he FCO Card, if installed, using “Fibre Channel Option Card Remove and Replace”
instructions in this chapter.
5) Remove th e Li brary Controller Card using “Library Controlle r Card Re move and Replace”
instructions in this chapter.
6) Remove th e Drive 1 Shoe Assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
7) Remove th e tabletop cover and Fan Cove r Assembly using “Library Covers Remove and
Replace” using instructions in this chapter.
8) Remove the screw from the Card Cage/Back Plane Connector Access Plate and lift it out of
the library. See Figure 2–39.
9) Remove th e Drive 1 drive guide using “Drive Guides Remove and Replace” instructions in
this chapter.
10)From outside the chassis, remove two flat-head screws at the top of the card cage and two flathead through-bolts at the bottom of the card cage.
Servicing the Neo Series 2000
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C
ARD CAGE/BACK PLANE REMOVE AND REPLACE
J7
J3
J6
J11
J12
J8
J2
J5
J4
J9
Neo-9057
Figure 2–42. Card Cage Back Pl ane Assem bly Removal
11)From inside the dri ve bay, remove two flat-head screws at the top of the card cage.
12)Remove the 1 screw from the backplane boa rd stiffener.
13)With t he card cag e loos e and work ing fr om inside the dri v e bay a ccess an d the top, re mov e the
cables from J6, J3, J11, J7, J4, J8, J9, J5, J2 and J12.
14)Slide the card cage halfway out.
15)From inside the card cage, support the grounding strip plate and spacer and remove the two
flat-head mounting screws from inside the drive bay. Remove the grounding strip plate and
spacer, see Figure 2–42.
16)Slide the card cage the rest of the way out of the library.
Card Cage/Back Plane Replacement
1) Position the ca r d cage at the rear of the library with connectors J6/J3 at the top and towards
the front of the library.
2) Slide the Card Cage /Back Plane assembly about halfway int o the ope ning. See Figure 2–42.
3) From inside the card cage, position the grounding strip plate with the spacer between it and
the drive bay wall. The groundi ng strip contacts sho uld be on the card cage side and towards
the rear of the library. From inside the drive bay, replace the two flat-head mounting screws.
See Figure 2–42.
4) Slide the card cage the rest of the way in.
NOTE:
Lift the cables toward the top of the unit so as not to trap any cables beneath the card
cage.
2-42
uServicing the Neo Series 2000
C
ARD CAGE/BACK PLANE REMOVE AND REPLACE
5) With the card cage still loose, replace the cables at J12, J2, J5, J8, J9, J4, J7, J11, J3 and J6.
See Figure 2–42.
NOTE:
For ease of installation, replace the cables moving from left to right and bottom to top of
the back plane assembly.
6) From inside the dri ve bay , replace the two flat-head screws at the top of the card cage. See
Figure 2–42.
7) From outside the chassis, replace the two flat-head screws at the top of the card cage and the
two flat-head through-bolts at the bottom of the card cage. See Figure 2–42.
8) Replace the 1 screw from the backplane board sti ffener.
9) Replace the Drive 1 drive guide using “Drive Guides Remove and Replace” instructio ns in
this chapter.
10)Replace the Card Cag e/Back Plane Connector Access Plate and mounting s crew. See
Figure 2–39.
11)Replace the tabl etop cover and Fan Cover Assembly using “Library Covers Remove and
Replace” instructions in this chapter.
12)Replace the Drive 1 Shoe Assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
13)Replace the Librar y Controller Card using “Library Controller Card Remove and Replace”
instructions in this chapter.
14)Replace the FCO Card, if installed, using “Fibre Channel Option Card Rem ove and Replace”
instructions in this chapter.
15)Turn on the library module as follow s, see Figure 2–43.
2
1
3
Neo-0004
Figure 2–43. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
Servicing the Neo Series 2000
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2-43
C
ARD CAGE/BACK PLANE REMOVE AND REPLACE
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-44
uServicing the Neo Series 2000
SCSI I/O B
OARD AND PLUG ASSEMBLY
SCSI I/O Board and Plug Assembly
The SCSI I/O Board and Plug Assembly are located at the rear of the library beneath the drive bays. The
two assemblies inter-connect on the underside of the High Density SCSI I/O Board with two 72-pin
connectors in a da ughter boa rd arr angement . This proc edur e is use d to repla ce either assemb ly. The drive
SCSI interface cables, terminators, Drive 1 and Drive 2 must be removed to remove the High Density
SCSI I/0 Board or the SCSI Connector Plate Assembly.
SCSI I/O Board and Plug Assembly Removal
1) If the library is operat ional, remove any cartridges in the drives using the Graphical User
Interface (GUI) or applic ation software. Exit the application s oftware and halt the operating
system if necessary.
2) Power off the library using the GUI and switch the Mast er Power Switch on the po wer s upply
at the rear of the module to the off (0) position.
3) Remove the power cord from the receptacle.
4) Remove any SCS I interface cables and ter minators th at are attached to the drive SCSI
connectors.
5) Remove the Dri v e 1 and Driv e 2 (if applic able ) Shoe Assembl ies us ing “Dri ve Shoe Asse mbly
Remove an d Replace” instruc tions in this chapter.
6) Remove the outer skin and Fan Cover Assembly using “Library Co v ers Re mov e and Re place ”
instructions in this chapter.
7) Remove th e Drive Guides using “Drive Guides Remove and Replace” instructions in this
chapter.
8) Remove tw o flat-head screws from the Tape Drive Shield between drive bay 1 and 2. using
“Drive Shie ld Remove and Replace” instru ctions in this chapter.
9) Remove eight jackscrews from the SCSI connectors.
10)Remove six screws that mount the High Density SCSI I/O Board PCB to the chassis, see
Figure 2–44.
11)Slide the SCSI PCB and SCSI Connectors toward the front of the libr ary until you can pi vot
the rear of it up and toward the front of the library to access the bottom of the PCB, see
Figure 2–44.
Servicing the Neo Series 2000
t
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SCSI I/O B
OARD AND PLUG ASSEMBLY
Neo-9058
Figure 2–44. SCSI I/O Board Removal
12)Remove th e cables at J1 and J5 (see Figure 2–44). Remove the PCB from the library.
13)Remove tw o scre ws th at mount the SCSI Conn ec tor Plate Assembl y to the SCSI I/ O PCB, see
Figure 2–45.
14)Disconnect the SCSI Connector Plate Assembly from the High Density SCSI I/O Board.
SCSI I/O Board and Plug Assembly Replacement
1) Replace the SCSI Conne ctor Plate Assembly on th e High Density SCSI I/O Board. See
Figure 2–45.
2-46
uServicing the Neo Series 2000
Neo-9059
Figure 2–45. SCSI I/O Board / Plug Assembly
SCSI I/O B
OARD AND PLUG ASSEMBLY
2) Replace the two screws that mount the SCSI Connector Plate Assembly to the SCSI I/O PCB.
3) Position the High Den sity SCSI I/O Board in the drive bays with the SCSI Connectors to the
rear of the library. See Figure 2–44.
4) Pivot the rear of the PCB up and toward the front of the library to access the bottom of the
PCB.
5) Repla ce the cables at J1 and J5.
6) Guide the SCSI conne ctors and the SCSI PCB into place over the PCB mounting holes.See
Figure 2–44.
7) Rep l ace the eigh t jackscr ews in th e SCSI connectors.
8) Replace the six screws that mount the PCB to the chassis. See Figure2–44.
9) Position the Dri ve Shield in th e dri ve bay s and replace t he two fla t-head scre ws that s ecure the
Drive Shield to the ch assis using “Drive Shield Remove and Replace” instructions in this
chapter.
10)Replace the Drive Guides using “Drive Guides Remove and Replace” instructions in this
chapter.
11)Replace the outer skin and F an Cover Assembly using “Library Covers Remove and Replace”
instructions in this chapter.
12)Replace the Drive 1 and Drive 2 Shoe Assemblies using “Drive Shoe Assembly Remove and
Replace” instructions in this chapter.
13)Replace the SCSI cables and terminators.
14)Turn on the library module as follow s, see Figure 2–46.
2
1
3
Neo-0004
Figure 2–46. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
t
2-47
D
RIVE SHIELD REMOVE AND REPLACE
Drive Shield Remove and Replace
The tape drive shield is ins talled between the drive 1 and drive 2 shoe asse mblies.
NOTE:
The drive 1and drive 2 shoe assemblies must be removed prior to removing the tape
drive shield.
Drive Shield Removal
1) If the library is operational, remove any tape cartr idges in the tape drives using the Graphic al
User Interface (GUI) or application software.
2) If necessary, exit the application software and halt the operating system.
3) Using the GUI touch screen, power off the library. Toggle the power switch on the power
supply at the rear of the modul e to the OFF (0) position and then remove the A C power cord.
4) Remove th e drive 1 and dri ve 2 shoe assemblies follo wing the instructions in “Drive Shoe
Assembly Remove and Replace”
5) R emove on e of th e drive 1 guide fol low ing the instructions in “Drive Guides Remo ve and
Replace”.
6) Remove two flat-head sc r ews th at secure th e ta pe drive shie ld to th e li b r ar y cha s sis, see
Figure 2–47.
7) Pull the tape drive shield out and away from the tape drive bay.
Tape Drive Shield Replacement
1) Insert the tape drive shield into the tape drive bay (see Figure 2–47).
2-48
uServicing the Neo Series 2000
Neo-9060
Figure 2–47. Tape Drive Shield Removal
D
RIVE SHIELD REMOVE AND REPLACE
2) Secure the tape drive shield to the library chassis using the two pre viously removed flat-head
screws (see Figure 2–47).
3) Replace th e previous ly remov ed tape dri ve guides following the inst ructions in “Dri ve Guides
Remove an d Replace”.
4) Replace the drive 1and drive 2 shoe assemblies followi ng the instructions in “Dr ive Shoe
Assembly Remove and Replace”.
5) Turn on the library module as follows, see Figure 2–48.
2
1
3
Neo-0004
Figure 2–48. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
t
2-49
D
RIVE GUIDES REMOVE AND REPLACE
Drive Guides Remove and Replace
There is a Drive Guide in the bottom of each of the drive bays. The Drive Shoe Assembly must be
removed to r emove the Drive Gu id e . T h e steps are the same to remo ve ei th e r D r ive Gui d e.
Drive Guides Removal
1) If the library is operational, remove any cartridge s in the drives usi ng the front panel controls
or application software. Exit the application software and halt the operating system if
necessary.
2) Power off t h e library u sing the Gr ap h ical Us er Interface (GUI) and then s w itch the Master
Power Switch on th e Power Supply at the rear of the modul e to the off (0) position.
3) Remove the power cord from the receptacle.
4) Remove the Drive Shoe Assembly for the Drive Guide to be repla ced using “Drive Shoe
Assembly Remove and Replace” instr uctions in this chapter.
5) Remove the outer skin and Fan Cover Assembly using “Library Co v ers Re mov e and Re place ”
instructions in this chapter.
6) Remove th e four fla t-head screws that mount the drive guide in the chassis, see Figure 2–49.
7) Remove the Drive Guide from the library.
Figure 2–49. Drive Guide Removal
Drive Guides Replacement
Neo-9061
1) Position the Dri ve Guide in the drive bay with the two straight-sided holes to the rear of the
library, see Figure 2–49.
2) Replace the four flat-head screws that mount the drive guide in the chassis.
2-50
uServicing the Neo Series 2000
D
RIVE GUIDES REMOVE AND REPLACE
3) Replace th e outer skin and Fan Cover Assembly using “Library Covers Remove and Replace”
instructions in this chapter.
4) Replace the Drive Shoe Assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
5) Turn on the library module as follows, see Figure 2–50.
2
1
3
Neo-0004
Figure 2–50. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
Servicing the Neo Series 2000
t
2-51
M
AGAZINE OPTO SENSORS
Magazine Opto Sensors
There is an optical sensor located at the rear of the left and right magazine tracks. The left or right
magazine must be rem oved to remove the Magazine Opto Sensor. The cable is 18 inches long for the le ft
sensor and 29 inches long for the right sensor. The same basic procedure is used to replace both sensors.
Magazine Opto Sensors Removal
1) Remove the magaz ine for the sensor to be replaced usi ng the front pane l control s. Ref er to the
section “Emergency Magazine Removal” if necessary.
2) Power off t h e library u sing the Gr ap h ical Us er Interface (GUI) and switch the Maste r Power
Switch on the pow er s upply at the rear of the module to the off (0) position.
3) Remove the power cord from the receptacle.
4) Remove th e outer skin and front main cover using “Library Covers Remove and Replace”
instructions in this chapter.
5) Locate the Control Panel PCB in th e chassis bottom behind the front panel. Remove the cable
at J10 for the left magazine sensor or J9 for the right magazine sensor, see Figure 2–51. and
Figure 2–25.
6) Follow the cable to the rear of the library and cut any cable ties to free the cable. For the right
magazine sensor co nti nue at t he rear of the cha ssis bottom and cut t he cab le tie s that ar e belo w
the drive bays and expansion channel opening.
7) Remove th e two screws tha t mount the sensor to the track. Note that the two front mounting
holes are used.*
8) Lift the sensor from the mag az ine track while guiding the cable through the opening in the
magazine track.
J10
J9
Figure 2–51. Magazine Opto Sensor
Magazine Opto Sensors Replacement
Neo-9062
1) Guide the con nector end of t he cable through the opening in the magazine track, see Figure 2–
51.
2-52
uServicing the Neo Series 2000
M
AGAZINE OPTO SENSORS
2) Replace the two sc rews that mount the s ensor to the track. Use the f ront mounting hole pair.
3) Route the cable i n the chass is bott om alo ng with the other ca bles . Repl ace th e cable ti es be low
the drive bays and e xpansion channel opening for the right magazine sensor a nd the cable ties
leading to the Control Panel PCB for both sensors.
4) Replace the cable at J9 for the left magazine sensor or J10 for the right magazine sens or.
5) Replace the outer skin and front main cover using “Library Covers Remove and Replace”
instructions in this chapter.
6) Turn on the library module as follows, see Figure 2–52.
2
1
3
Neo-0004
Figure 2–52. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch located on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
4) Replace the magazine for the sensor to be replaced using the GUI.
Servicing the Neo Series 2000
t
2-53
S
HUTTLE ASSEMBLY TRACK SENSOR REMOVE AND REPLACE
Shuttle Assembly Track Sensor Remove and Replace
The Shuttle Assembly Robot Track Sensor is located in the chassis bottom beneath the point where the
rotating track section meets the stationary track section. The stationary track section and the Drive 1
Shoe Assembly must be removed to remove the Shuttle Assembly Track Sensor.
Shuttle Assembly Track Sensor Removal
1) Remove bot h magazines from the library using the front pa nel control. Refer to the section
“Emergency Magazine Removal” if necessary.
2) Power off t h e library u sing the Gr ap h ical Us er Interface (GUI) and switch the Maste r Power
Switch on the pow er s upply at the rear of the module to the off (0) position.
3) Remove the power cord from the receptacle.
4) Remove th e tabletop cover, Fan Cover Assembly and front main co ver using “Library Covers
Remove an d Replace” instruc tions in this chapter.
5) Remove the screw from the Card Cage/Ba ck Plane Connector Access Plate and lift it out of
the library, see Figure 2–39.
6) Remove th e drive 1 shoe asse mbly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
7) Move the Shuttle Assembly to the front of the library by releasing the brake and pushing it at
the base near the track. If necessary, refer to “Parking the Shuttle Assembly Robotics for
Service or Shipment” instructions in this chapter.
8) Operate the worm gear drive link for the rotating track section and turn it perpendicular to
stationary track, see Figure 2–53.
9) Remove the two screws that mount the Track Sensor to the studs on the track base. See
Figure 2–53.
2-54
uServicing the Neo Series 2000
S
HUTTLE ASSEMBLY TRACK SENSOR REMOVE AND REPLACE
Neo-9065
Figure 2–53. Shu ttle As sembly Track Se n sor Removal
10)Follow the cable to the r ear of the library and cut any cable tie s to free th e cable as it r o u tes
under the left magazine track.
11)Working from the top and inside the drive bay remove the cable at J5 on the Card Cage/Bac k
Plane PCB. See Figure 2–42.
12)While pulling the cable from inside the chassis are a, guide the cable from the card cage/back
plane connector are a through the opening und erneath the left magazine track.
13)Remove the sens or from the library. See Figure 2–53.
Shuttle Assembly Track Sensor Replacement
1) From inside the chass is area, position the Robot Track Sensor with the connector e nd toward
the rear o f the left magazine t r ack. Guid e the cable underneath the le ft magazine track an d
through the opening to the card cage/back place connector area .
2) Working from the top and in si de the drive bay are a, guide the cable into the card cage/back
plane connector area. Feed enough cable through to make the conn ection to J5. See Figure 2–
42.
Servicing the Neo Series 2000
t
2-55
S
HUTTLE ASSEMBLY TRACK SENSOR REMOVE AND REPLACE
3) Inside the chassi s a rea, route the wires to the motor of the rotating track section between the
sensor mounting studs.
4) Replace the two screws that mount the sensor to the studs on the track base being careful that
the motor wires are not trapped between the sensor and the mounting studs.
5) Route the cable a long wit h the moto r wires tow ard s the left m agaz ine t rack re movi ng t he slac k
so that t he cable and wires lay along the cha ssis botto m. Continue routing the cable and motor
wires with the other cables running to wards the rear of the library.
6) Replace the cable ti es where they were removed in s tep (10) of the removal s ec tion.
7) Replace the drive 1 shoe assembly using “Drive Shoe Assembly Remove and Replace”
instructions in this chapter.
8) Replace the Card Cage/Back Plane Connector Access Plate.
9) Replace the tabletop cover, Fan Cover Assembly and front main cover using “Libra r y C overs
Remove an d Replace” instruc tions in this chapter.
10)Turn on the library module as follow s, see Figure 2–54.
2
1
3
Neo-0004
Figure 2–54. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
4) Replace both maga zines using the front pane l controls.
2-56
uServicing the Neo Series 2000
S
HUTTLE ASSEMBLY ROBOTICS REMOVE AND REPLACE
Shuttle Assembly Robotics Remove and Replace
The Shuttle Assembly Robot is mounted on a track i n the bottom of the chassis. The Shut tle Assembly
Track Sensor m ust be removed from it s mounting studs to remove the Shuttle Assembly. The Bar Code
Reader also must be remo ved and installed on the replacement Robotic Assembly
Shuttle Assembly Robotics Removal
1) Remove both magaz ines from the library usi ng the Graphical User Interface (GUI). If the
module is not operable, refer to “Emergency Magazine Remov al” instru ctions in this chapter.
2) Power off the library using the front panel control and then switch the Master Power Switch
on the power suppl y at the rear of the module to the off (0) pos ition. Unplug the power cord.
3) Remove the ta bletop co ver a nd f ront panel co v er usi ng “Library Covers Remove and Replace”
instructions in this chapter.
4) If the Shut tle Assembly is on the rotating track section, operate the worm gear b y hand to turn
the track so that the cartrid ge opening is to the left with t he pulley/gears to the right. Align the
rotating and stat ionary track sections .
5) Move the Shuttle Assembly to the stationary track section by releasing the brake and pushing
it at the base near the track. Move it until the base is completely on the stationary tr ack
section. If necessary refer to “Parking the Shuttle Assembly Robotics for Service or
Shipment” instructions in this chapter.
6) Operate the worm gear by hand to turn the rotati ng track section 90 degrees so that it is
perpendicula r to the stationary track s ection.
7) Remove the two screws from the Shuttle Assembly Track Sensor.
8) Remove th e ca ble from the rotating track section motor.
9) Remove the motor cable and track sensor cable from the cable clamps and position them to
the left of the Robot ba se.
10)Remove the cables at J3 and J9 on the Shuttle Assembly PCB. See Figure 2–55.
Servicing the Neo Series 2000
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2-57
S
HUTTLE ASSEMBLY ROBOTICS REMOVE AND REPLACE
CAUTION: Pull connector J3 by the connector body only. The wires used are small and can be
damaged easily.
Neo-9066
Figure 2–55. Shu ttle Assembl y Re m oval
11)Remove the screw holding the cable clamp above the pulleys, se e Figure 2–55.
12)Remove the retainer screw, washer, cable clamp an d space r where the Fl ex Cable/Chain
Assembly pi vots on the top of the Shuttle Assembly, see Figure 2–55.
13)Carefully lift the Flex Cable/C hain and Cable Support Rod up and off of the pivot point.
14)Remove th e six se lf-locking hex nuts and washers that holds the Robot Asse mbly in the
chass i s bottom . Us e th e worm gea r to mov e th e r o tating track secti o n to access th e n ut s if
necessary.
15)Remove the Shuttle Assem b ly from the libr ar y.
Shuttle Assembly Robotics Replacement
1) Po s i ti on the Shu t tle Asse mb ly insid e th e chassi s wi t h th e station ary track s ection to th e fr o nt
of the li br ary and th e r ot ating tra c k se c ti on to the rear.
2) Set the Shuttle Assembly base ov er the mounting studs.
CAUTION: Ensure no cables or wires are caught under the Shuttle Assembly base.
3) Replace the six washers and self-lock ing hex nuts that hold the Shuttle Assembly in the
chassis bottom. Torque to 5-6 in/lbs.
4) Lift the Ca ble Guide Rod and Fle x Cable/Chain pivot block up and onto t he pivot point on the
Shuttle Assembly.
2-58
uServicing the Neo Series 2000
S
HUTTLE ASSEMBLY ROBOTICS REMOVE AND REPLACE
5) Refer to Figure 2–56. Where the cables exit the Flex Chain at the pivot point, bend the cables
in a circle to the left (counter-clockwise) and back under the Fle x Chain and Cable Support
Rod. Repl ace the ca b le clamp at th e pivot point. Put the clamp on the cable with the flat side
up and open side to the right . Replace the spacer, cable cla mp, sc rew and washer on the pivot
block, but do not tighten the screw at this time
1/2"
Cable Tie
Figure 2–56. Installing Flex Chain On Robot
Cable Tie
Neo-9066b
6) Dress the cables b etween the Flex Chain and th e cable cla mp to align the cable t ie on the
cables with the rear edge of the c able clamp. The shrink tubi ng will be inside the clam p. Th e
cables should exit the cable clamp side-by-side.
7) Tighten the screw against the spacer. Be sure the spacer is inside the sc rew mounting holes of
the clamp. The cable cla mp should be able to rotate afte r tightening the scre w.
8) Continue routing the cables count erclockwise down the Shuttle Assembly PCB. The cables
should remain para llel and not be twiste d around each other. Replace ca bles at J9 and J3.
9) Replace the cab le cla mp abo ve the pulle ys. The flat side shou ld be down with the c ables ab out
the mounting screw and shrink tubing inside the clamp. Do not tighten the screw at this time.
10)Align the end of the shrink tubing with the edge of the Shuttl e As sembly PCB and tighten the
screw.
11)Replace the outer skin and front panel cover using “Library Covers Remove and Replace”
instructions in this chapter.
12)Turn on the library module as follow s, see Figure 2–57.
Servicing the Neo Series 2000
t
2-59
S
HUTTLE ASSEMBLY ROBOTICS REMOVE AND REPLACE
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
2
1
3
Neo-0004
Figure 2–57. P owering up the Library
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-60
uServicing the Neo Series 2000
BAR C
ODE READER REMOVE AND REPLACE
Bar Code Reader Remove and Replace
The Bar Code Reader is mounted on the Shuttle Assembly. No other assemblies need to be removed to
remov e the Bar Code Read er .
Bar Code Reader Removal
1) Power off the library using the front panel control and then switch the Master Power Switch
on the power supply at he rear of the module to the off (0) position.
2) Remove the power cord from the receptacle.
3) Remove the ta bletop co ver a nd f ront panel co v er usi ng “Library Covers Remove and Replace”
instructions in this chapter.
4) Remov e t he ca ble cl amp a t t he l o wer front of the Bar C ode Read er tha t se cur es the c abl e t o th e
Shuttle Assembly PCB.
5) Remove the cab le at J5 on the S h u ttle Assembly PCB.
6) Remove the two screws at the top that mount the Ba r Code Reader to the Shutt le Assembly,
see Figure 2–58.
7) Remov e the Bar Code Rea der from the library.
Neo-9067
Figure 2–58. Bar Code Reader Remo val
Bar Code Reader Replacement
1) Position the Bar Code Reader in the opening on the PCB side of the Shuttl e As sembly with
the lens pointing through the cartridge opening with the cable on the bottom. The Bar Code
Reader is mounted at a 10 degree angle to the Shuttle Assembly body.
2) Replace the two screws at the top that mount the Bar Code Reader to the Shuttle Assembly,
see Figure 2–58.
Servicing the Neo Series 2000
t
2-61
BAR C
ODE READER REMOVE AND REPLACE
3) Replace the cable at J5 on the Shuttle Assembly PCB.
4) Replace the cable clamp at the lowe r front of the Bar Code Reader with the flat s i d e down
5) Replace the outer s kin and front panel cover using “Library Covers Remove and Replace”
instructions in this chapter.
6) Turn on the library module as follows, see Figure 2–59.
2
1
3
Neo-0004
Figure 2–59. P owering up the Library
a.Connect the power cord to the power supply’s receptacle (1).
b.Toggle the power switch locate d on the power supply to ON (2).
c.Press anywhere on the GUI touch screen to apply powe r to the module (3).
2-62
uServicing the Neo Series 2000
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