Outdoor Lifestyles ODPALG-48, ODPALGST-48 User manual

Owner’s Manual

Care and Operation

INSTALLER: Leave this manual with the appliance.
OWNER: Retain this manual for future reference.

NOTICE: DO NOT discard this manual!

Models:

ODPALG-48
ODPALGST-48

DANGER

FIRE OR EXPLOSION HAZARD

If you smell gas:

• Shut off gas to the appliance.

• Extinguish any open ame.

• If odor continues, leave the area immediately.

• After leaving the area, call your gas supplier or re
department.

• Failure to follow these instructions could result in re
or explosion, which could cause property damage,
personal injury, or death.

WARNING

Do not store or use gasoline or other ammable va­pors and liquids in the vicinity of this or any other
appliance

An LP-cylinder not connected for use shall not be

stored in the vicinity of this or any other appliance.

WARNING: For outdoor use only.

Installation and service must be performed by a
qualied installer, service agency, or the gas sup-

plier.

WARNING! Risk of Fire!

Do not install glass doors on this replace.

Glass doors could cause overheating of
adjacent structures.

DANGER

WARNING: Improper installation, adjust-

ment, alteration, service or maintenance can cause
injury or property damage. Read the installation,
operating and maintenance instructions thoroughly

before installing or servicing this equipment.

CARBON MONOXIDE HAZARD

This appliance can produce carbon monoxide
which has no odor.

Using it in an enclosed space can kill you.

Never use this appliance in an enclosed space
such as a camper, tent or home.

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

Table of Contents

1 Welcome

A. Congratulations. ................................. 3

B. Limited Warranty ................................4

2 Product Specic Information

A. Appliance Certication ............................6

B. BTU Specications ...............................6

3 Important Safety and Operating Information

A. Appliance Safety ................................ 7

B. General Operating Parts .......................... 8

C. Fuel Specications ............................... 8

D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8

E. Lighting Instructions (IPI) ..........................9

F. Appliance Break-In .............................. 10

G. Wall Control ................................... 10

4 Maintenance and Service

A. Maintenance: Frequency and Tasks ................11

B. Maintenance Tasks - Homeowner .................. 11

C. Maintenance Tasks - Qualied Service Technician .....11

5 Frequently Asked Questions and Troubleshooting

A. Frequently Asked Questions ......................12

B. Troubleshooting ................................ 13

C. Troubleshooting-Screen/LEDs/Control Panel .........15

D. Accessing the Screen, LEDs and Actuator. . . . . . . . . . . . 16

6 Reference Materials

A. Accessories ...................................17

B. Service Parts .................................. 18

►

C. Contact Information ............................. 24

 = Contains updated information.

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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1

Welcome

Read this manual before operating this appliance.

Please retain this Owner’s Manual for future reference.

Read the Installation Manual before making any installation or nishing changes.

A. Congratulations

Congratulations on selecting an Outdoor Lifestyles gas

replace, an elegant and clean alternative to wood burning
replaces. The Outdoor Lifestyles gas replace you have

selected is designed to provide the utmost in safety,

reliability, and efciency.

As the owner of a new replace, you’ll want to read and

carefully follow all of the instructions contained in this

owner’s manual. Pay special attention to all cautions and

This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.

Your new Outdoor Lifestyles gas replace will give you

years of durable use and trouble-free enjoyment. Welcome
to the Outdoor Lifestyles family of replace products!

warnings.

Local Dealer Information

DEALER: Fill in

your name, address,
phone and email
information here and
appliance information
below.

Appliance Information:

Brand: ________________________________________________ Model Name: ___________________________

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

Phone: _____________________________________________________________

Email: _____________________________________________________________

Serial Number: __________________________________________ Date Installed: __________________________

Listing Label Information/Location

The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.

Type of Gas

Gas Information

Outdoor Lifestyles by
Hearth & Home Technologies
7571-215th St. West, Lakeville, MN 55044

This appliance must be installed in accordance
with local codes, if any; if not, follow ANSI
Z223.1 in the USA installation codes.

Ourdoor Gas Appliance - for outdoor installation only. Not for use with solid fuel. (Appareil à gaz à flamme nue - pour installation à l'extérieur

seulement. Ne doit pas entre utilise avec un combustible solide.)

Type of Gas (Sorte De Gaz):

NATURAL GAS

Natural Gas Propane Gas

Min. Gas Supply for Input Adj. . . . . . . . . . . 5.0 in. w.c. (1.24 kPa) . . . . . . . 11.0 in. w.c. (2.74 kPa)

Max. Gas Supply: . . . . . . . . . . . . . . . . . . . . 10.0 in. w.c. (2.49 kPa) . . . . . .13.0 in. w.c. (3.23 kPa)

Max Input: . . . . . . . . . . . . . . . . . . . . . . . . . . 43,000 BTU/hr (12.60 kW) . . . .43,000 BTU/hr (12.60 kW)

Orifice Size: . . . . . . . . . . . . . . . . . . . . . . . . 1/8 in./.125 in. (3.18 mm) . . . . . #48/.076 in. (1.93 mm)

Total Electrical Requirements: 110-120Vac, 60Hz., less than 12 Amperes

Model
(Modele):

ANSI Z21.97-2017

CSA 2.41-2017

Outdoor Decorative

Gas Appliances

ODPALG-48

ODPALGST-48

MH61458

MADE

IN USA

Serial (Serie):

Mfg. Date:

4082-307C

Model Number

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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B. Limited Warranty

Outdoor Lifestyles by Hearth & Home Technologies™

Limited Warranty

Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking
ownership of the Product at the site of installation within one year following the date of original purchase,
that the Product will be free from defects in materials and workmanship at the time of manufacture. After
installation, if covered components manufactured by HHT are found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered
components. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

The warranty period runs for one year, beginning on the earlier of: (i) the date of invoice for the Product;
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.

WARRANTY CONDITIONS:

• This warranty only covers Products that are purchased through an HHT authorized dealer or
distributor. A list of HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the Product remains at the site of original installation.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide
necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees
may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the Product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel
and shipping charges for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on surfaces from the use of
abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to this noise are not covered by this warranty.

Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 1

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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B. Limited Warranty (continued)

• Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with
the installation instructions, operating instructions, and listing agent identification label furnished
with the Product; (2) failure to install the Product in accordance with local building codes; (3)
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad­equate ventilation, negative pressure or environmental conditions, including, without limitation:
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other
than those specified in the operating instructions; (7) installation or use of components not
supplied with the Product or any other components not expressly authorized and approved by
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the Product.

• Non-HHT venting components, hearth components or other accessories used in conjunction with
the Product.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is
installed.

• The Product’s capability to heat the desired space. Information is provided to assist the consumer
and the dealer in selecting the proper appliance for the application. Consideration must be given
to the Product’s location and configuration and environmental conditions.

This warranty is void if:

• The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or
tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and
cracking or spalling of refractory or cementitious materials.

• The Product is subjected to prolonged periods of dampness, condensation, ice or snow.

• There is any damage to the Product or other components due to water or weather damage which
is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive
remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty
(express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide
repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations
by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized
to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations
may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary
from state to state. The duration of any implied warranty is limited to the duration of the warranty period
specified herein.

Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 2

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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2

Product Specic Information

A. Appliance Certication

MODELS: ODPALG-48, ODPALGST-48

LABORATORY: Underwriters Laboratories, Inc. (UL)

TYPE: Outdoor Decorative Gas Appliances

STANDARD: ANSI Z21.97-2014, CSA 2.41-2014

This product is listed to ANSI standards for “Outdoor Dec­orative Gas Appliances” and “Gas Fired Appliances for
Use at High Altitudes”.

NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.

When an appliance is for connection to a xed piping sys­tem, the installation must conform with local codes, or in

the absence of local codes with the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, or International Fuel Gas

Code.

WARNING: This product and the fuels used
to operate this product (liquid propane or
natural gas), and the products of combustion
of such fuels, can expose you to chemicals

including benzene, which is known to the

State of California to cause cancer and
reproductive harm. For more information go
to: www.P65Warnings.ca.gov.

B. BTU Specications

Max Input

Models

ODPALG-48
ODPALGST-48

Installation and service of this appliance should be performed by
qualied personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certied professionals.

BTUH

43,000 0.125 .076(48)

Natural Gas

Orice Size

Propane Ori-

ce Size

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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Important Safety and Operating Information

3

A. Appliance Safety

WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure

to operate replace according to operating instructions
could cause re or injury.

WARNING

HOT SCREENS WILL

CAUSE BURNS.

DO NOT TOUCH

FIREPLACE

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH FIREPLACE.

• Keep children away.

• CAREFULLY SUPERVISE children in same room

as replace.

• Alert children and adults to hazards of high
temperatures.

High temperatures may ignite clothing or other

ammable materials.

• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the

appliance.

To prevent unintended operation when not using your

replace for an extended period of time (winter months,

vacations, trips, etc):

• Turn off wall controls.

• Turn off gas shutoff valve.

• Turn off GFCI protected circuit breaker.

• Close Power Screen(s)

Weather Cover/Power Screen

This appliance is equipped standard, with a Power Screen
weather cover. This cover is designed to protect the inside

of the appliance from trash or other debris buildup when

the appliance is not in use (sticks, leaves, etc.)

The appliance may be operated with the Power Screen in

the up position.

Clear Space

WARNING! DO NOT place combustible objects in
front of the replace. High temperatures could start

a re. See gure 3.1. Avoid placing candles and other

heat-sensitive objects on mantel or hearth. Heat could

damage these objects.

Young children should be carefully supervised when

they are in the same room as the appliance. Toddlers,

young children and others may be susceptible to accidental
contact burns.

• A physical barrier is recommended if there are at risk

individuals in the house.

• To restrict access to an appliance, install an adjustable

safety gate to keep toddlers, young children and other
at risk individuals out of the room and away from hot
surfaces.

• Install wall switch out of reach of children.

• Never leave children alone near a hot replace, whether

operating or cooling down.

• Teach children to NEVER touch the replace.

• Consider not using the replace when children will be

present.

Contact your dealer for more information, or visit: www.
hpba.org/safety-information.

CLEAR SPACE

3 FT. IN

FRONT OF

FIREPLACE

Figure 3.1 Clear Space Requirement - All Models

Over Firing

The appliance is considered to be over ring if the ames
are contacting the top of the rebox. Call a qualied service

technician to service the appliance.

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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B. General Operating Parts

Mantel

Additional

Structure

or Sidewall

Appliance

Ceiling or
Overhang

Appliance Structure

Figure 3.2 references the general operating parts of the
appliance and the section of this manual in which they are
discussed.

D. Before Lighting Appliance

Before operating this replace for the rst time, have a

qualied service technician:

• Verify all shipping materials have been removed from
inside and/or underneath the rebox.

• Review proper placement of media.

• Check the wiring.

• Ensure that there are no gas leaks.

• Remove all stainless steel coating material.

NOTE: Installation and repair should be done by a qualied

person. The appliance should be inspected before use
and at least annually by a qualied person. More frequent
cleaning may be required as necessary. It is imperative
that the control compartment, burners, and circulating air

passageways of the appliance are kept clean.

CAUTION! Damage to appliance may occur.

When test burning the Palazzo appliance, without glass
media installed on hearth pan area, including burner tube,

do not burn the appliance for more than 30 seconds, as

damage to the stainless steel hearth pan/burner may

occur.

Figure 3.2 General Operating Parts

C. Fuel Specications

WARNING! Risk of Fire or Explosion! Appliance must

be set up for compatible gas type!

• This appliance is designed to operate on either natural

gas or propane. Make sure the appliance is compatible

with gas type selected for installation site.

• Conversions must be made by a qualified service
technician using Hearth & Home Technologies specied

and approved parts.

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. L • 03/21

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