Ouellet UFO-E User Manual

INFRARED TECHNOLOGY

UFO user manual

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WARNING!

UFO user manual

Do not use the heater in vertical position

21

Distinguished Customer,

You have purchased a high quality, efcient and original UFO Infrared Heater.
We would like to express our gratitude to you for your appropriate choice and
condence in UFO.

This manual has been designed for our UFO Star (UFO-E) and UFO UK (UFO-R)
models.

Please read this manual thoroughly in order to attain a sustainable satisfaction
with your heater.

Please stick to the items in "Safety Instructions” section with strict observance.
Appropriate installation, operation and maintenance are of great importance for
the security of you and of those who are to benet from the heater.

Please keep this Manual in a safe place for future reference and urgent needs.

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We wish you to enjoy your new UFO Heater for better days and times…

Please read safety instructions carefully

for the security of you, your family and your belongings

INFRARED TECHNOLOGY

before operating your appliance.

.

Center: SUNPazarlamaElk.Mak.Dan.vePaz.Ltd.Şti.

Akçaburgaz Mah. 72. Sok. No:17 K:2
Esenyurt / Istanbul

Factory: UFOIşiklaIsitmaSistemleriSan.veTic.Ltd.Şti.

Akçaburgaz Mah. 72. Sok. No:17
Esenyurt / Istanbul

UFO user manual

22

www.ufoheat.com

ISO 9001 : 2000

1. TABLE OF CONTENTS

1. TABLE OF CONTENTS ............................................................................................. 1

2. SAFETY INSTRUCTIONS ......................................................................................... 2

2.1 Electrical Connection ...................................................................................... 2

2.2 Safety and re protection ................................................................................ 2

2.3 Maintenance and Cleaning Instructions. ......................................................... 2

2.4 Installation Distances and Safety clearances ................................................. 3

2.5 Repair and Service ......................................................................................... 3

2.6 UFO outdoor use ............................................................................................ 3

3. INSTALLATION INSTRUCTIONS ............................................................................. 4

3.1 Installation Instructions ................................................................................... 4

3.2 Minimum Installation Distance ........................................................................ 5

3.3 Installation Position ......................................................................................... 6

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3.4 Right and Wrong Installation Positions ........................................................... 6

4. APPLICATION FIELDS .............................................................................................. 7

5. HEATERS DIMENSIONS AND HEATING AREA ...................................................... 8

6. OPERATING INSTRUCTIONS .................................................................................. 9

6.1 UFO Star (UFO-E) .......................................................................................... 9

6.2 UFO UK (UFO-R) .......................................................................................... 10

6.2.1 Denitions of the Buttons on the Remote Control ..................................11

6.2.2 Denition and Functions of the Indicators on the Remote Control ........ 12

6.2.3 Operation of the Remote Control .......................................................... 13

6.2.4 Control through the main module on the heater. ................................... 15

7. DIFFERENCES AMONG UFO MODELS AND SPECIFICATIONS ......................... 16

8. MAINTENANCE AND CLEANING INSTRUCTIONS ............................................... 17

8.1 MAINTENANCE ............................................................................................ 17

8.2 CLEANING .................................................................................................... 17

9. TECHNICAL SERVICE ............................................................................................ 18

10. TERMS OF WARRANTY ....................................................................................... 19

UFO user manual

1

2. SAFETY INSTRUCTIONS

2.1 Electrical Connection

• Check whether your appliance and power cord are damaged before operating your appliance. If yes,
do not plug your heater and contact with authorized technical service.

• Check whether there is any crack, disjoint or scratch on the lament (heating tube). If any, do not plug
your heater and contact with authorized technical service.

• Make sure that the main electricity circuit is appropriate according to your UFO model:

- The 110~120V heaters are equipped with a NEMA 5-15 power cord and plug and must be
connected to a 20A circuit breaker with a NEMA 5-20T receptacle OR to a 15A circuit with
a 100% rated breaker.

- The 220~240V heaters are equipped with a NEMA 6-20 power cord and plug and must be
connected to a 20A breaker.

• Attention! Do not use your UFO heater together with another appliance plugged to the same multiple
sockets or connected to the same breaker.

• Use your appliance with a properly earthed plug.

• The earthed plug must fall outside heating eld and hot surface.

• The power cord must not be left on or around the frame of your UFO appliance.

• Unplug your appliance when you won’t operate it for a long term or will conduct cleaning

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or maintenance.

2.2 Safety and Fire Protection

• Do not cover your appliance and do not hang any clothing over the heater or do not place any
clothing on or near the appliance.

• Do not stick anything into the protective grid.

• Do not make use of your heater to light up cigarette or similar materials.

• Supervision is needed when this product is used anywhere near children. The appliance is not
intended for use by children or other persons without assistance or supervision if their physical,
sensory or mental capabilities prevent them from using it safely.

2.3 Maintenance and Cleaning Instructions

• Before any maintenance or cleaning rst unplug your heater. Never pull the cord to unplug
your device.

• Take out the front grid and the lament to clean the reector (reecting mirror), apply the
instructions on page 17.

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2.4 Installation Distances and Safety Clearances
Attention! The appliance must only be operated in a horizontal position with a slope of max ± 5º.

The heater must be installed at level on a at, stable surface, rigid enough to withstand safely the
weight of the device and not covered by any exible material, such as carpets, plastic or fabric.

• The distance between the back of the infrared heater and the installation surface must be
at least 12.5 cm (5'') (the supplied mounting brackets provide the adequate clearance).

• At all time, the distance of your appliance from the living beings is to be min 100 cm (39").

• The distance of the heating area of your appliance from combustible materials such as curtains,
drapes, etc., must be min 100 cm (39").

• The distance of your appliance from bath tub, washbasin or other sanitary installations is
to be min 100 cm (39").

• Wall installation

- The distance of your appliance from the ground is to be min 180 cm (71").

- The distance of your appliance from the ceiling is to be min 40 cm (16") (See table 1, page 5).

- The distance of your appliance from the corners to be installed is to be min 40 cm (16").

• Ceiling installation

- The distance of your appliance from the ground is to be min 180 cm (71").

- The distance of your appliance from the ceiling is to be min 12,5 cm (5").

- The distance of your appliance from the corners to be installed is to be min 70 cm (28").

2.5 Repair and Service

• Attention! Only technical services and persons authorized by SUN may serve, repair and replace
the parts of this heater (see page 18).

2.6 UFO outdoor use

UFO-E heaters feature IP34 certicate. This IP certicate (Ingress Protection) refers that they

provide protection against large objects with diameter over 2.5mm and against water spilling from

any direction. Electrical components of UFO-E heaters manufactured in accordance
with IP34 protection class are insulated and, due to such feature, they can safely be
used in exterior environment.

UFO products without IP logo are not designed for outdoor use. Thus they should be

installed away from rain or snow.

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3. INSTALLATION INSTRUCTIONS

3.1 Installation Instructions
Attention! The appliance must be installed at level on solid surfaces. See pages 4-7 to come up with

the most appropriate installation method for your UFO.

Figure 2

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1. Drill four 8 mm (5/16’’) diameter holes on the wall to the place where the unit will be placed with
the distances shown in (Figure-1)

2. Insert the wall anchors supplied with the unit into the holes.

3. With a star (Phillips) screwdriver, mount two of the L shaped legs on the wall using the #5x1.5’’
screws supplied with the unit.

4. Mount the other L legs on the unit using the six #M5x6 screws and the small wrench as shown in
(Figure-2) (corresponding nuts are already built in on the body of the unit).

5. Mount and x the L shape legs on the wall and on the unit respectively, using the #M8x15 bolts
and #M8 nuts and the washers as shown in (Figure-3) and tighten by using the wrench supplied.

6. Depending on the area to be heated the angle of the unit can be adjusted between 0-45 degrees
by the help of #M8 bakelite head bolt and nut xture (Figure-4).

7. Before operating the unit, check the installation solidity once again.

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Figure 1 Figure 3

Figure 4

3.2 Minimum installation distances
Wall installation

Table 1

Power

(Watts)

A

Ceiling installation

Minimum distances from xtures and other equipments

<1800

40 cm

(16")

1800-

2800

60 cm

(24")

>2800

70 cm

(28")

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5

3.3 Installation Position

Attention! The heater must be installed in horizontal position only. Never install your device with an
angle greater than 5 °. In case of operations in angles larger than 5º the heating loop wire may fall into
disuse shortly.

WRONG WRONG RIGHT

3.4 Right and Wrong Installations Positions

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Direct your heater towards the most appropriate angle. Do not point your heater to the windows or
vacant spaces since infrared heater is designed to directly heat people and objects in line with the
unit.

WRONGWRONG WRONG

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RIGHTRIGHT RIGHT

Living room
Family room
Entrance way
Ofce
Workshop
Garage
Solarium
Indoor pool and spa

4. APPLICATION FIELDS

Application elds of UFO heaters

Residential applications

Commercial applications

Ofce
Meeting room
Entrance way
Shopping centre
Showrooms
Swimming pool
Classroom
Conservatories
Factories and production plants
Warehouse and loading zones

Hotel

Airport
Train station

UFO user manual

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7

5. HEATERS DIMENSIONS AND HEATING AREA

L

UFO UK (UFO-R)

Hertz

(Hz)

Power

(Watts)

Min. 1020
Max. 1700

Models

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UFO-R/UKL2 120 60

Warranty Term: 3 Years
Filament Life: ± 9000 Hours
Power Control: 5 Levels (H1 : 1020W, H2 : 1190W, H3 : 1360W, H4 : 1530W, H5 : 1700W)

Volts

(V

)

UFO STAR (UFO-E)

Hertz

(Hz)

Power

(Watts)

Models

UFO-E/S12 120 50-60 1400 8 (86) 12 (129)

UFO-E/S15 120 50-60 1700 10 (108) 15 (161)

UFO-E/S18 240 50-60 2000 12 (129) 18 (194)

UFO-E/S30 240 50-60 3200 20 (215) 30 (323)

Warranty Term: 3 Years
Filament Life: ± 8000 Hours
Power Control: On-Off Control with regulator

Volts

(V

)

Heating Area Dimensions

Outdoor

m2 (pi2)

Min. 6 (65)
Max. 10 (108)

Indoor

m2 (pi2)

Min. 9 (97)
Max. 15 (161)19(7 1/2)10(3 15/16)79(31)

Heating Area Dimensions

Outdoor

m2 (pi2)

Indoor

m2 (pi2)

H : Height D : Depth L : Length

D

H

H

D

cm

cm

(in.)

(in.)

(in.)

H

D

cm

cm

(in.)

cm

(in.)

108

(42 1/2)

(in.)

19

(7 1/2)10(3 15/16)74(29)

19

(7 1/2)10(3 15/16)74(29)

19

(7 1/2)10(3 15/16)86(34)

19

(7 1/2)10(3 15/16)

Weight

L

(kg)

cm

2,7

Weight

L

(kg)

2,5

2,5

3

3,6

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6. OPERATING INSTRUCTIONS

6.1 UFO Star (UFO-E)
Heat control by the regulator

The regulator adjustment is conducted in accordance with required room temperature.

The heater operates constantly when the regulator is in the highest mode. Switch the regulator
on the highest mode to heat the cold rooms. When desired room temperature has been attained,
the heater may be operated with certain intervals adjusting the regulator. You may reduce the energy
costs to the minimum level in certain room temperatures through appropriate regulator adjustment.

Sw itch i ng o ff duri ng th e mai n ten a nce or l ong ter m in act ivit y
When the heater is not operated for long term, cleaning or maintenance, put the regulator in “0” mode

and unplug the power cord.

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6.2 UFO UK (UFO-R)

Inserting Batteries
Insert 2 AAA/ Alkaline type batteries into your Remote Control.

1. Flip the backside of your remote control

2. Pull out battery cover.

3. Insert the batteries in accordance with
the instructions and polarity of the batteries.

To change the batteries, do the same way depicted
above

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Notice :

Replace the old batteries with the same type

batteries. Otherwise, your heater may not function well.

Pull out the batteries in case of long terms of disuse to

prevent leakage which may impair your remote control.

The screen of the remote control starts functioning after inserting the batteries. UFO logo and ashing
clock indicator starts appearing on the screen.

This remote is infrared type, it must be pointed toward the heater so that it sends signals and work
properly.

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6.2.1 Denitions and fucntion of the indicators on the remote control

Symbol Description

Power mode indicator

Time settings indicator

On time indicator

Off time indicator

Indicates remaining time to switch off the heater

Indicates that “'everyday” function is on

Logo

UFO user manual

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6.2.2 Denitions of the Buttons on the Remote Control

The functions of your heater may be controlled via the buttons on your remote control and LCD
screen. You may also control some of the functions of your heater through the buttons on the front
side of the heater:

1. On / O

Switches on or off the heater or stands it by.

5

/ 6 Program Up / Down (+/-)

2.

Adjusts heater intensity setting from 1 to 5.

3. Clock

9

Sets the remote time.

4. Timer On

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3

4

6

Switches on the heater in stand by mode.

1

5. Timer O

Switches off the heater in preset time and

2

5

stand by mode.

6. Sleep

Switches off the heater in preset time.

8

7

7. Everyday

Make the heater operate in preset parameters

everyday.

8. Cancel

Cancels all settings.

9. LCD (Liquid Cristal Display)

Display the settings of the remote control and

related indications.

Attention!

Insert the batteries in the remote control before use.

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6.2.3 Operation of the Remote Control

Power Mode Adjustment:

Press the button « On/O » to turn on the heater. The power mode indicator will display (H1).
Note: The heater starts operating at the power level mode at which it has been switched o.

6

Press «

Time settings

Attention! Time settings are to be conducted for the rest of the functions to operate.

Ajusting the time (Clock) :

Press « Clock » button.
Press «
Press « Clock » button to save your settings.
Press « Cancel » button to cancel time settings.

Note : Repeated press on the buttons «
and intervals with the presses will slow down the process.

Timer On/O:

Attention! The time is to be set precisely and the heater is to be operating before using
On / O timer function.

Timer On Settings:

Press « Timer On » button.
Press «
Press « Timer On » button to save your settings.

Timer O Settings:

Press « Timer O » button.
Press «
Press « Timer O » button to save your settings.

» buttons to adjust the power level of the heater.

5

6

» buttons to set hour and minutes.

5

6

» will gear the speed of the buttons

5

6

» buttons to set hour and minutes.

5

6

» button to set hour and minutes.

5

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Sleep Timer Settings:

Attention! The time of the remote is to be set precisely and the heater is to be operating before using

Sleep Timer function.

Press « Sleep » button.
Press «
Press « Sleep » button to save your settings. Remaining time will appear on the screen.

6

» button to set sleep time from 1 to 12 hours.

5

Note :

• At any time, press « Cancel » button to cancel all time settings.

• The settings will recede unless you press « Clock », « Timer On », « Sleep », « Timer O »
necessary button to save your time settings in 20 seconds.

• Press « Cancel » button with the intervals of 3 seconds to cancel all settings of your remote
control.

• Repeated presses on the «
presses will slow down the process.

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• Set your Sleep timer again in case of turning off and on the heater.

6

» buttons will gear the speed of buttons and intervals with the

5

• Once you set your On/Off time, such functions will operate in daily set times.

• The heater is to be in stand by mode to operate On timer.

• Clock and UFO logo keeps functioning in stand by mode.

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6.2.4 Control through the main module on the heater
The button on the left functions as ON / OFF. « H0 » indicator appears on the screen when the heater

is switched ON and it is in stand by mode. (The 1

st

digit on the screen illustrates H symbol while 2nd

digit illustrates power level mode from 1 to 5).

Press the right button on the heater to adjust power mode from 1 to 5 (H1, H2, H3, H4 and H5).
Note: The heater starts operating at the power level mode at which it has been switched o.

Press ON / OFF button on the remote control or the heater itself to switch off the heater.

If the radiator is tilted at an angle greater than 5°, it will refuse to operate and a buzzer will sound. The
message « Er » will be displayed. If the radiator is tilted at an angle of more than 5° when in function,
it will stop working and a beep will sound. The message « Er » will be displayed. In these two cases,
to operate the unit again, disconnect / reconnect the heater and put it back in a horizontal position.

The heater starts functioning in stand by mode after a power outage.

LED keeps ashing in case of a program set by remote control.

Buzzer signal is given following each command.

LED

H

On/OFF Power mode

Power level

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7. DIFFERENCE AMONG UFO MODELS AND SPECIFICATIONS

INFRARED TECHNOLOGY

Body color

Warranty 3 years

Element service life*

Plastic cover Holley
Outdoor use IP34
Power cord length 2.75 m
Remote control IR- control

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Reector Aluminum
Reector side part Aluminum
Grid wire 16 x 16 x 1.2 mm

Voltage

Frequency

* In normal use.

Naturel
Champagne

± 8000h
± 9000h

240V (AC)
120V (AC)
50 Hz
60 Hz

Models

Star

(UFO-E)UK(UFO-R)

3

3

3 3

3

3

3 3

3

3 3

3

3 3

3 3

3 3

3

3 3

3

3 3

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8. MAINTENANCE AND CLEANING INSTRUCTIONS

8.1 Maintenance
Attention! Careful and regular maintenance of UFO infrared heater considering these instructions

assume great importance so as to attain a long and efcient operation of your heater.
1- Check the lthiness of the reector and IR – lament at least once a month. If necessary, apply

cleaning and maintenance instructions.

2- The frequency and number of maintenance check must be adjusted by considering the operating

environment of the heater. Outdoor use or dusty environment requires more maintenance.

3- At each maintenance, check for visually deformation of the reector, grid and heater frame.

In case of any deformation, consult to your technical service.

4- Check the power cord and plug visually while cleaning the appliance. In case of any deformation,

consult to your technical service.

5- It is recommended to clean regularly the reector of your heater to ensure proper and efcient

operation.

8.2 Cleaning
Attention! Regular and careful cleaning helps your UFO Heater operate for longer years and more

efciently.
1- Before any maintenance or cleaning of your heater, be sure to unplug the power cord for your

safety.

2- To clean the reector or the element of your UFO infrared heaters remove the grid of the unit.

To do so, unscrew the plastic cover of the housing using a star screwdriver (Philips).
Subsequently, drag plastic covers, nishing trim and grid to the outside of the frame by
following the guidelines of the extrusion.

3- The reector and lament must be cleaned with a soft cloth, a smooth brush or dry air.

The cloth may be damp but never too wet and the cleaner should not include any chemical.
4- Never use abrasive or chemical cleaner so as not to damage your heater.
5- After the cleaning, be sure to reinstall properly the grid of the unit using a slotted screwdriver.

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9. TECHNICAL SERVICE

Attention! Only technical services and persons authorized by SUN may serve, repair and replace the

spare parts of this heater.

Points to be considered before shipping the product to the technical service:

1. Make sure that the plug, to which the appliance is connected, has power, check the breaker
and power cord. If the plug lacks power, consult to an electrician.

2. Make sure that the appliance has been installed in accordance with the instructions in
the manual. If the installation is inaccurate, consult the technical service.

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10. LIMITED WARRANTY

Should this product be proven defective in workmanship or material, the consumer's sole remedies
shall be such repair or replacement as provided by the terms of this warranty. Under no circumstances
shall SUN be liable for any loss or damage, direct, consequential, or incidental, arising out of the use
of or inability to use this product.

Warranty by SUN does not cover the defects arising out of the improper use the appliance. The
warranty does not cover the situations below:

1. The damages and defects arising out of improper use.

2. The damages and defects having occurred during the transportation after the delivery of
the product to the customer by the company.

3. The damages and defects arising out of low or excessive voltage, ungrounded plug usage, faulty
electricity systems, operating the appliance in different voltage values other than specied in the
instructions.

4. The damages and defects arising out of re and lightening.

5. The damages and defects arising out of repairs and maintenance by persons other than Authorized
Services.

6. The defects arising out of the breach of the instructions in the manual.

7. The damages and defects arising out of the transportation of the product instead of repair.

Attention! Faulty maintenance and cleaning are not covered by the warranty. The warranty does not
cover the situations below:

1.The dust and polluters in the environment.

2. Damage in the reector or lament due to faulty cleaning.

3. Faulty installation or dismantlement.

4. Operating with damaged lament, frame or power cord.

Above mentioned defects and services are not covered by the warranty.

This warranty will be voided if the certicate of warranty lacks the stamp and signature of the supplier
as well as the date of purchase.

This warranty will become void if the serial number, model number identication, or brand have been
wholly or partially removed or erased.

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PRODUCTEUR

UFO Işikla Isitma

SIST. SAN. ve TIC. LTD. Şti.

San. 1 Bulvari 4. Bölge 9. Cadde 72. Sk.

No: 17 Hadimköy / B.Çekmece / ISTANBUL

Beylikdüzü V.D.885 039 3533

Tel: [phone]

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Notes

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20

SUN Pazarlama Elk. Makina. Tic. Ltd. Şti.

Distribué par / Distributed by:

180, 3e Avenue, L’Islet (Québec) G0R 2C0 CANADA

Phone: [phone] • 418 247-3947
Fax: [phone] • 418 247-7801
[e-mail] • www.ouellet.com

INS475 - Rev. 4 - 07/2014