INSTRUCTIONS FOR USE STREAMER 1.4
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Introduction
We would like to congratulate you on selecting the oticon Streamer.
The Oticon Streamer is the key to connecting your hearing instruments to the expanding
world of electronic media. The Streamer allows Audio Sound from modern communication
devices such as cell phones to be streamed directly into your hearing instruments.
The Streamer uses Bluetooth to connect to electronic media and will support connectivity
with most Bluetooth-enabled sound sources in the market.
To get a quick understanding of the basic functions and operations, We ask you to study
the “Getting Started” guide included in the package. We furthermore advise you to carefully read these instructions and familiarize yourself with the entire contents before
using Streamer. This will help you to achieve the optimal benefits of the product for the
longest time possible.
Table of Contents
1. Package contents 6
2. Product overview 8
3. Basic use and wearing 10
3.1 What is a Streamer? 10
3.2 How to wear it 11
3.3 Protective skin 13
3.4 How to achieve the best experience 14
4. Streamer wireless ranges 16
4.1 EarStream range 16
4.2 Connect range 17
5. Battery life and maintenance 18
5.1 Charging Streamer 19
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6. Functional description 22
6.1 Key lock 22
6.2 General operation 24
6.3 Using a cell phone 26
6.3.1 Preparing Streamer and cell phone 27
6.3.2 Incoming call 28
6.3.3 Making a phone call 29
6.3.4 Phone button 30
6.3.5 Microphone 31
6.3.6 Call waiting 32
6.3.7 Cell phone sounds 33
6.4 Listening to audio sources 35
6.4.1 Connecting to wired audio input 36
6.4.2 Connecting to wireless audio source 37
6.4.3 Audio button 39
6.5 Up-Down button 41
6.5.1 Volume control 41
6.5.2 Programme shift 43
6.6 Connect button 44
6.7 Connecting to Bluetooth device 47
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6.8 Out of Connect range handling 47
6.9 Pairing to a Bluetooth device 48
6.9.1 Clearing stored pairings 50
7. Visual indicators 51
8. Audible indicators 54
9. Resetting Streamer 56
10. Cleaning and maintenance 57
11. Trouble shooting 58
12. International Warranty 66
13. Product approval, precautions and markings 69
Warnings Yellow Pages
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1. Package contents
Streamer Protective skin
(cover)
Neck strap x 2
(1 short + 1 long)
Dedicated power supply
(charger)
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USB charger cord
Audio cable, 1 m (40 inches)
Optional
This manual
Getting Started guide Pocket clip
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Charger cradle
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2. Product overview Buttons and connectors
A. Phone button
– Short press:
Accept incoming calls
Hook off for outgoing calls
Disconnect calls
Activate Voice Dial*
– Long press:
Reject call*
Last number re-dial*
B. Audio button
– Short press:
Start/Stop TV, music
* Only with Bluetooth cell phones
A C
B
D
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C. Up-Down button
– Short press:
Volume control
– Long press:
Program change
D. Connect button
– Short press:
Connect on
– Long press:
Connect off
– Very long press:
E
Start pairing mode
E. Battery status indicator
Jack connector for
audio input
Operate
Key lockMicrophone
Locked
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Mini USB connector for
charging the battery
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3. Basic use and wearing
3.1 What is a Streamer?
Streamer is a body-worn device that can connect your hearing instruments wirelessly to
many different sound and communication media, thus enabling your instruments to function as wireless headphones.
If you have two hearing instruments, the sound will be streamed to both ears.
Through Streamer, your hearing instruments can connect to a number of ConnectLine
devices and other audio sources which allows you to
• use the home phone hands-free
• use a cell phone hands-free
• listen to TV sound
• listen to music and audio from portable music players, etc.
Streamer also works as a remote control for the hearing instruments.
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3.2 How to wear it
To make sure that you receive the best signal through Streamer,
it must be kept inside the Body Area Network. This is the area surrounding the hearing instruments within a range of approx. 0.5 metres. The wireless function enabling Streamer and hearing instruments to communicate, called EarStream, operates at extremely
low power levels.
When using Streamer the best result is always achieved by using
the neck strap.
Fig: Body
Area Network
definition
ON
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OFF
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IMPORTANT NOTICE
Please use the neck strap carefully. Due to security reasons (to avoid strangulation)
the neck strap will automatically break if it gets caught in something. Do not shorten or
modify the neck strap in any way, i.e. such as tie a knot to shorten the length. If a neck
strap breaks, it cannot be repaired and must be replaced. Consult your Hearing Care
Professional for a replacement.
3.3 Protective skin
The included skin is a silicone cover, which can be used to protect Streamer against
scratches and moisture and in general prolonging its fresh appearance.
1 2 3 4
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3.4 How to achieve the best experience
1. The best listening quality is achieved by using the neck strap, i.e. hands-free around
the neck. The neck strap enhances the sound quality because it has an additional
antenna built-in.
2. Streamer can be kept in a pocket when not streaming audio, however still ready to
receive a phone call.
3. Streamer can be handheld during a phone conversation by holding it close to the
mouth. This ensures good quality of your speech brought to the remote party.
4. When using Streamer outside in strong wind, the sensitive microphone should be pro-
tected against wind noise, i.e. avoid the wind going directly into the microphone.
5. Like a normal phone, Streamer microphone is sensitive to mechanical noise (handling,
knocking and scratching). Make sure that Streamer is positioned and held still during a
phone conversation.
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6. The microphone must be oriented directly towards your mouth while speaking within a
distance from 10 to 30 cm (4 – 12 inches). This is ensured when using the neck strap.
7. Depending on the placement of Streamer, minor dropouts of sound can occur. If you
have two hearing instruments, sound should remain in one ear even though a dropout
is happening. (To prevent dropouts the neck strap should be used.)
The following illustrations show how Streamer should be placed during use.
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Hands-free
Neck strap
Handheld
In your hand
Purpose: landline phone,
mobile phone, TV, music,
remote control, stand-by
Purpose: landline phone,
mobile phone, remote
control
Purpose: Remote control,
incoming call notification,
and stand-by
In your pocket
(pocket clip)
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4. Streamer wireless ranges
4.1 EarStream range
Streamer has a digital wireless transmitter (EarStream) built-in that streams information to your hearing instruments. The EarStream radio is activated automatically when
requested and cannot be permanently switched off.
When Streamer is streaming audio, the range to the hearing instrument is approx. 0.5
meters (20 inches). This means that the Body Area Network has an outer perimeter 0.5
meters from the ears and that Streamer must be used inside this perimeter.
The range could be reduced by metal objects and strong magnetic fields. Use of the neck
strap is strongly recommended to achieve optimal EarStream performance.
Streamer to hearing instruments: 0.5 meter
range. When Streamer is used for remote volume
control only or just “stand-by” (ready for incoming
phone call) the range is up to 1 meter.
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4.2 Connect range
Streamer connects to the ConnectLine devices and other wireless sound sources by
means of Bluetooth. When the Connect function is turned on, Streamer establishes a connection to ConnectLine devices accessible within 10 meters (30 feet) range.
The wireless range from Streamer to a Bluetooth enabled cell phone is also 10 meters.
The Connect range is reduced by objects between Streamer and the connected sound
sources. The range may also be reduced by wireless equipment or networks in the environment and also depends on the quality of the antenna in the cell phone.
Cell phone distance to/from Streamer:
10 meters range.
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5. Battery life and maintenance
Streamer has a built-in rechargeable battery. Always start by charging your new Streamer
for 2-4 hours until fully charged. This is shown by fixed green light in the battery indicator.
The battery life of Streamer depends on the usage.
USE BATTERY LIFE*
Talking on the phone 5 hours
Listening wirelessly to TV or music 5 hours
Listening to music /
audio on wired input
Stand-by with Connect on 48 hours
Connect off 1 year
* The maximum time your battery will run before it must be recharged.
The table is based on a fully charged new battery. Even though Streamer has no dedicated
on/off button, turning off Connect function will result in a prolonged battery life.
6 hours
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5.1 Charging Streamer
The best way to preserve capacity on the battery is to charge it frequently. Streamer
should be charged every night to always ensure battery life for a full day of operation.
To charge Streamer, connect the power adapter cord to the mini USB connector placed at
the bottom of Streamer. (A)
Alternatively connect the power cord to the mini USB connector placed on the back of the
charger cradle and then place Streamer into the cradle. (B)
Press Streamer gently down until the
Streamer is fully inserted into the cradle. (C)
(B)
(A)
Charger cradle
(Optional)
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(C)
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Included in the package, you will also find a USB cord that can be used to connect and
charge Streamer from a PC, allowing for frequent charging in the office.
The battery status indicator flashes RED when the battery is very low. The battery low
condition is also acoustically indicated by two beeps in the hearing instruments. Always
charge the battery when the status indicator starts to flash red.
– When charging, the status indicator flashes GREEN.
– When fully charged the status indicator shows a fixed green light.
– When unplugging the fully charged Streamer from the charger, the status indicator will
switch off.
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STATUS INDICATOR MEANING CONDITION
Steady red light Low battery ~ 20 min talk time left
Flashing red light Very low battery ~ 5 min talk time left
Flashing green light Battery charging Do not disconnect charger
Steady green light Battery fully charged Ready to go
Full recharging of the battery will take approx. 5 hours. Streamer can be charged during
use as well. This will prolong the charging time. Please check that the device you connect Streamer to via the USB cable has been approved according to international security
standards.
IMPORTANT NOTICE
The battery should not be drained completely. Keeping the battery fully charged will prolong capacity of the battery. The battery cannot be replaced by the user. Streamer cannot
be opened without damaging it.
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6. Functional description
This section provides a detailed description of each function.
An overview of the visual and audio indications provided by Streamer and the hearing
instruments are described in sections 7 and 8
6.1 Key lock
To prevent accidental key presses, Streamer has a key lock function.
The key lock is operated by the slider on top of Streamer marked with the padlock symbol.
– When the slider reveals the GREEN mark, the keys can be operated.
– When the slider covers the green mark, the keys are locked.
Operate Locked
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Streamer cannot be operated when the keys are locked, apart from accepting a call from
the cell phone. (All keys will then be active until
the call is terminated.)
If you try to operate Streamer while the keys are locked, the back light in the buttons will
flash a few times to indicate the non-operational mode of keys in Streamer.
The key lock is not an On/Off function.
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