Oticon A S STREAM01 User Manual
Instructions for Use
Introduction
Table of Contents
We would like to congratulate you on selecting one of the most user friendly
and advanced hearing device accessories on the market to enhance your
hearing solution for important and valuable everyday purposes.
At Oticon we believe that people should live the life they want with the hearing they have. The Oticon Epoq Streamer is the key to connecting your hearing
instruments to the expanding world of electronic media. The Streamer allows
signals from modern communication devices such as mobile phones to be
streamed directly into your hearing instruments.
This solution gives you the world’s smallest hands-free headset and personal
headphones for many listening and communication purposes.
The Streamer uses Bluetooth to connect to electronic media and will support
connectivity with most Bluetooth enabled sound sources in the market.
The Streamer is designed for premium comfort and ease of use.
To get a quick understanding of the basic functions and operations, we ask you
to study the “Getting Started” guide included in the package.
We furthermore advise you to carefully read these instructions and familiarise
yourself with the entire content before using the Streamer. This will help you to
achieve the optimal benefi ts of the product for the longest time possible.
1. Typical package content 5
2. Product overview Buttons and connectors 6
3. Basic use and wearing 8
3.1 What is a Streamer 8
3.2 How to wear it 9
3.3 How to use the Streamer 11
4. Streamer wireless ranges 14
4.1 EarStream range 14
4.2 Bluetooth range 15
5. Battery life and maintenance 16
5.1 Charging the Streamer 17
6. Functional description 20
6.1 Key lock 20
6.2 Principle Operation 22
6.3 Using a mobile phone 24
6.3.1 Preparing the Streamer and mobile phone 25
6.3.2 Incoming Call 26
6.3.3 Making a phone call 27
6.3.4 Phone button 28
6.4 Listening to Audio sources 30
6.4.1 Connecting to wired audio input 31
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6.4.2 Connecting to Bluetooth audio 33
6.4.3 Audio button 34
6.5 Volume Control 35
6.6 Bluetooth 37
6.7 Connecting to Bluetooth device 40
6.8 Out of range handling Bluetooth 40
6.9 Pairing to a Bluetooth device 41
6.10 Microphone 43
6.11 Call Waiting 44
6.12 Mobile phone sounds 45
7. Visual indicators 47
8. Audible indicators 50
9. Resetting the Streamer 52
10. Cleaning and maintenance 53
11. Trouble shooting 54
1. Typical package content
Streamer Neck Strap Pocket Clip This manual
Getting Started guide Power supply (charger) USB charger cord
12. International Warranty 59
13. Product Approval, precautions and markings 61
Warnings Yellow Pages
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Audio cable, 1 m (40 inches)
Make sure to identify all components and check that the
package content is complete.
2. Product overview
Buttons and connectors
Phone Button
Short press:
Accept incoming call
Disconnect call
Long press:
Reject incoming call
Volume Control
Short press: Volume up / down
Audio Button
Short press: Start / stop audio
Long press: Enable /
disable hearing instrument
microphones
Bluetooth Button
Long press:
Enable / disable Bluetooth
Very long press:
Start pairing mode
Jack connector for
audio input
Battery status indicator
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Mini USB connector for
charging the battery
Key lockMicrophone
3. Basic use and wearing
3.1 What is a Streamer
The Streamer is a body-worn device that can connect your hearing instruments
wirelessly to many diff erent sound and communication media and thus, enables your instruments to function as wireless headphones.
If you have two hearing instruments, the sound will be directed to both ears.
Through the Streamer, your hearing instruments can connect to a number of
audio sources and allows you to
• use a mobile phone fully hands-free.
• listen to music and audio from the radio, computer, portable music players
(like mp3’s)
You can also use the Streamer as a remote control of the volume in the hearing
instruments.
3.2 How to wear it
To make sure that you receive the best signal
through the Streamer, it must be kept inside the
Body Area Network. This is the area surrounding the hearing instruments within a range of
approx. 0,5 meter. The wireless function enabling the Streamer and hearing instruments to
communicate, called EarStream, operates at
extremely low power levels.
The Streamer can be worn and carried in various
ways to satisfy your personal taste, clothing and
life style.
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When using the Streamer the best result is always achieved by using the neck
strap.
The following accessories are included:
• neck strap to be used to carry and use the Streamer hands-free
in a lavaliere.
• pocket clip to be used to attach the Streamer to a pocket / inside a pocket /
or belt while not streaming audio.
Only one of the carrying devices can be attached to the Streamer at a time.
The devices are clicked onto the Streamer by pressing the device onto the back
of the streamer aligning the two points of attachments.
Use a fi nger nail to lift and release the device from the Streamer again.
ON OFF
IMPORTANT NOTICE
Please, use the neck strap carefully. Due to security reasons (to avoid
strangulation) the neck strap will automatically break if it gets caught in
something. Do not shorten or modify the neck strap in any way, i.e. such
as tie a knob to shorten the length.
If a neck strap breaks, it cannot be repaired and must be renewed. New
neck straps can be purchased at your local Hearing Care Professional.
If a neck strap breaks, it can not be repaired and must be renewed.
Consult your Hearing Care Professional for a replacement.
3.3 How to use the Streamer
1. The best listening quality is achieved by using the neck strap, i.e. hands free
around the neck. The neck strap enhances the sound quality because it has
an additional antenna built-in.
2. The Streamer can be kept in a pocket when not streaming audio, however
still ready to receive a phone call.
3. The Streamer can be handheld during a phone conversation by holding it
close to the mouth. This ensures good quality of your speech brought to the
other person.
4. When using the Streamer outside in strong wind, the sensitive microphone
should be protected against wind noise, i.e. avoid the wind going directly
into the microphone.
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5. Like a normal phone, the Streamer microphone is sensitive to mechanical
noise (handling, knocking and scratching). Make sure that the Streamer is
positioned and held calmly and still during a phone conversation.
6. The microphone must be oriented directly towards your mouth while
speaking within a distance from 10 to 30 cm (4 – 12 inches). This is ensured
when using the neck strap.
7. Depending on the placement of the Streamer minor drop outs of sound can
occur. If you have two hearing instruments, sound should remain in one ear
even though a drop out is happening. (To prevent drop outs, the neck strap
should be used).
The following illustration show how the Streamer should be placed during use.
Hands free
Neck Strap
Purpose: Mobile Phone,
Music, PC, Stand-by,
Remote Control etc.
Hand held
In your hand
In the pocket
Purpose: Mobile
Phone
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Purpose: Remote
Control, Stand-by
4. Streamer wireless ranges
4.1 EarStream range
The Streamer has a digital wireless transmitter (EarStream) built-in that
streams information to your hearing instruments. The EarStream radio is activated automatically when requested and cannot be permanently switched off .
When the Streamer is streaming audio, the range to the hearing instrument is
approx. 0.5 meter (20 inches). This means that the Body Area Network has an
outer perimeter 0,5 meter from the ears and that the Streamer must be used
inside this perimeter.
The range could be reduced by metal objects and strong magnetic fi elds.
Use of the neck strap is strongly recommended to achieve optimal EarStream
performance.
4.2 Bluetooth range
The Streamer has a Bluetooth transmitter built-in that can be manually turned
on/off as a separate function.
Bluetooth is used to communicate and send audio from your external sound
and communication units, like a Bluetooth-enabled mobile phone.
The wireless range from the Streamer to a mobile phone is 10 meters (33 feet)
in open space. Bluetooth range is reduced by objects between the Streamer
and the mobile phone.
The range also depends on the quality of the antenna of the other device.
Streamer to hearing instruments: 0.5 meter range
When the Streamer is used for remote volume control only or just “stand-by”
(ready for incoming phone call) the range can expand up to 1 meter.
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Mobile phone distance to/from the Streamer: 10 meters range
5. Battery life and maintenance
The Streamer has a built-in rechargeable battery.
Always start by charging your new Streamer for 2-4 hours until fully charged.
5.1 Charging the Streamer
The best way to preserve capacity on the battery is to charge it frequently. The
Streamer should be charged every night to always ensure battery life for a full
day of operation.
The battery life of the Streamer depends on the usage.
USE BATTERY LIFE*
Talking in mobile phone 5 hours
Listening to music with Bluetooth
stereo wireless connection
Listening to music / audio with wired
connection
Stand-by (BT on, no streaming) 70 hours
Bluetooth off 2 years
The table is based on a fully charged new battery.
* the maximum time your battery will run before it must be recharged.
Even though the Streamer has no dedicated on/off button, turning off
Bluetooth will result in a prolonged battery life.
5 hours
6 hours
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To charge the Streamer, connect the power adapter cord to the mini USB
connector placed at the button of the Streamer.
Included in the package, you will also fi nd a USB cord that can be used to
connect and charge the Streamer from a PC, allowing for frequent charging in
the offi ce.
STATUS INDICATOR MEANING CONDITION
Steady red light Low battery ~ 20 min talk time left
The battery status indicator fl ashes RED when the battery is very low. The
battery low condition is also acoustically indicated by two beeps in the hearing instruments.
Make sure to always charge the battery when the status indicator fl ashes.
When charging, the status indicator fl ashes GREEN.
When the status indicator shows a fi xed green light, the battery is fully
charged.
When unplugging the fully charged Streamer from the charger, the status
indicator will switch off .
Flashing red light Very low battery ~ 5 min talk time left
Flashing green
Battery charging Do not disconnect charger
light
Steady green
Battery fully charged Ready to go
light
Full recharging of the battery will take approx. 5 hours.
The Streamer can be charged during use as well. This will prolong the charging
time.
Please, check that the device you connect the Streamer to via the USB cable
has been approved according to international security standards.
IMPORTANT NOTICE
The battery should be prevented from being drained completely. The better
the battery is treated, the longer it will keep its capacity.
The battery can not be replaced by the user. The Streamer cannot be
opened without damaging it.
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6. Functional description
This section provides a detailed description of each function.
If you try to operate the Streamer while the keys are locked, the back light in
the buttons will fl ash a few times to indicate the non-operational mode of keys
in the Streamer.
An overview of the visual and audio indications provided by the Streamer and
the hearing instruments are described in section 7 and 8.
6.1 Key lock
To prevent accidental key presses, the Streamer has a key lock function.
The key lock is operated by the slider on top of the Streamer marked with the
padlock symbol.
When the slider reveals the GREEN mark, the keys can be operated.
When the slider covers the green mark, the keys are locked.
The Streamer cannot be operated when the keys are locked, apart from accepting a call from the mobile phone. (All keys will then be active until the call is
terminated).
The key lock should not be seen or perceived as an ON / OFF function.
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